Tutti gli annunci di lavoro18660
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Job Overview: Chef de partie has to ensure that all procedures are performed to the hotel's standards. Performs the responsibilities of his position and assists where necessary to ensure optimum service to guest/visitors. During the service he's the responsible of the preparation of all dishes made in his section. Basic requirements: Qualifications: - good knowledge of food preparation - good knowledge of HACCP procedures - Ability to maintain a high standard of cleanliness in the kitchen - Ability to assist and organize the colleagues with the ?Mise en Place? and service - Goodwill in the search of new recipes and new dishes. Desirable: - Previous experience in a gourmet restaurant. - Good ability to work in a team. - Good ability to manage teamwork. Essential Skills: - Ability to enforce hotel's standards, policies, and procedures. - Ability to work with precision, realizing good preparations that are required. - Maintain concentration and think clearly when taking care of various activities at the same time (multitasking). - Ability to prioritize, organize and follow up. - Propose new ideas to the Sous Chefs, and the Executive Chefs. - Identify problems and propose solutions or alternative ideas. - High attention to details. - Ability to work well under the pressure of coordinating many requests at any given time. - Ability to perform job functions with minimal supervision. - Ability to be flexible as the job changes. - Be an ambassador to Bulgari Hotels & Resorts Company at all times, in and outside of one's workplace. - Ability to focus attention on details. - Ability to work cohesively with co-workers as part of a team. - Ability to maintain clean and tidy the work place. - Ability to practice lateral service within the Kitchen department and in the Hotel. Primary job functions: - Check the ODS - Prepare the list of daily works. - Organize the place of work in order to have a clean and efficient space. - Organize the job of the team of his partie. - Take care of ordinary food production according with the Sous Chefs. - Interest in the preparation of dishes and their study and composition. - Follow carefully the instructions given by the sous chefs. - Follow as closely as possible the application of HACCP. - Pay attention to the use of refrigerator space, always using the rule of first in first out. - Care of the cleanliness of workstation. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Maintain awareness of undesirable persons on property premises. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Address guests' service needs in a professional, positive, and timely manner. - Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Communication - Speak to guests and co-workers using clear, appropriate and professional language. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Stand, sit, or walk for an extended period of time or for an entire work shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Assist your and other departments when needed to ensure optimum service to guests. - Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Greeting and Seating - Thank every guest upon departure, invite them to return, and wish them a fond farewell. Closing - Secure liquors, beers, wines, coolers, cabinets, and storage areas. - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Cash/Bank Handling - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Transport bank to/from assigned workstation, following security procedures. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Process all payment methods in accordance with Accounting procedures and policies. Wine/Sommelier - Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction. Bartending - Follow all state and local laws for serving alcohol responsibly (e.g., last call times). - Prepare drink orders for guests according to specified recipes using measuring systems. - Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines. - Prepare fresh garnishes for drinks. - Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event. - Stock ice, glassware, and paper supplies. - Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required. - Remove soiled wares from bar top and tables and place in designated area. - Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Chef de Partie. The Chef de partie will report to the Executive Chef, she/he will join a team of passionate culinary professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return. What you'll be doing - Prepare fresh ingredients for cooking according to recipes/menu - Cook food and prepare top-quality menu items in a timely manner - Test foods to ensure proper preparation and temperature - Operate kitchen equipment safely and responsibly - Ensure the proper sanitation and cleanliness of surfaces and storage containers What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in Italian - Experience in the role in 5* hotels or fine dining restaurant and understanding of luxury standards is a big plus - Ability to manage independently the assigned partie, food orders - Great teamwork skills and attention to detail - Positive outlook and outgoing personality - Understanding of F&B operations and luxury hospitality This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY JOB OVERVIEW Responsible for all aspects of managing the restaurant and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards. KEYRELATIONSHIPS Internal: Kitchen Staff, Stewarding Staff, F&B Staff, Purchasing Department, Storeroom, Engineering, Sales Staff, Accounting, Housekeeping and Executive Committee Members. External: Hotel Guests/Visitors, Food Vendors, Health Department Inspectors. STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. Skills: 1)Ability to prioritize, organize and delegate work assignments. 2)Ability to direct performance of kitchen staff and follow up with corrections where needed. 3)Ability to promote positive work relationships with service personnel and other departments 4)Ability to ascertain staff training needs and provide such training. 5)Ability to perform job functions with attention to detail, speed and accuracy. 6)Ability to work well under pressure of organizing and attaining production schedules and timelines. 7)Ability to use all senses to ensure quality standards are met. 8)Ability to operate, clean and maintain all equipment required in job functions. 9)Ability to plan and develop menus and recipes. 10)Ability to perform job functions without direct supervision. JOB FUNCTIONS: 1) Maintain complete knowledge of and ensure staff's compliance with all departmental/hotel policies and procedures. 2) Establish the day's priorities and assign production and prep task to staff to execute. 3) Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the department's standards and delegate these tasks. 4) Requisition the day's supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing /Storeroom personnel. Ensure quality of products received. 5) Ensure that staff report to work as scheduled; document any late or absent employees. 6) Coordinate breaks for staff. 7) Inspect grooming and attire of staff; rectify any deficiencies. 8) Ensure that recipe cards, production schedules, plating guides, photographs are current and posted. 9) Check Micros printers on the line; ensure they are in working order and there is enough paper available for the shift. 10) Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. 11) Be aware of any shortages and make arrangements before the item runs out. 12) Control that staff is informed of all daily specials 13) Observe guest reactions and confer with service staff to ensure guest satisfaction. 14) Promote positive guest relations at all times. 15) Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. 16) Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 17) Ensure that staff maintain and strictly abide by state sanitation/health regulations and hotel requirements. 18) Maintain proper storage procedures as specified by Health Department and hotel requirements. 19) Ensure that excess items are utilized efficiently. 20) Monitor and ensure that all closing duties are completed to standard before staff sign out. 21) Foster and promote a cooperative working climate, maximizing productivity and employee morale. 22) Oversee and direct training of new hires in specified phases of the restaurant operation. Maintain an on-going training program for existing staff. Reevaluate positions in the restaurant and make changes wherever necessary. 23) Provide feedback to staff on their performance; handle disciplinary problems and counsel employees according to hotel standards. 24) Conduct scheduled performance appraisals. 25) Interview and hire new personnel according to hotel policies and standards. 26) Prepare weekly work schedules for all personnel in accordance with staffing guidelines and forecasted labor costs. Adjust schedules throughout the week to meet business demands. 27) Document pertinent information in the log book and follow up on items noted during other shifts. 28) Successful completion of the training/certification process. SECONDARY FUNCTIONS: 1) Plan and conduct monthly departmental meetings. 2) Attend weekly staff meetings, F&B meetings, pre-convention meetings 3) Return business telephone calls. 7) Perform at special events and off-premise functions. 8) Schedule and conduct month-end inventories. 9) Prepare menu analysis and recipe costing. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan belonging to Marriott International, is currently recruiting a Property Compliance & Technical Admin. The Property Compliance & Technical Admin will provide operational and administrative support to the Engineering and Safety & Security departments, working closely with the Director of Engineering & Security. The role ensures compliance with company standards, regulatory requirements, and Marriott procedures, contributing to process efficiency and the overall safety and security of the property. About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. What you'll do Safety & Security - Manage the Master Key System, ensuring proper control, issuance, tracking, and accountability of keys in accordance with company procedures. - Support the review and update of emergency procedures in collaboration with the Director of Engineering, Health & Safety Manager (RSPP), and Human Resources, including the planning, coordination, and monitoring of employee training and refresher activities. - Manage and monitor Marriott security systems (MIRA and VAULT), ensuring compliance with brand standards and the proper execution of periodic audits (e.g., Threat Condition Program, Crisis Management Plan, and Safety & Security Self-Assessment). - Oversee the hotel's security systems, including CCTV and fire detection systems, ensuring their proper operation and maintenance. - Monitor and supervise activities performed by the external security team, including: - Key Management - Lost & Found - Safe Deposit Boxes and Lockers - First Aid Kits - Emergency Exit Routes Ensuring compliance with internal procedures and safety standards. Engineering - Procurement & Purchasing: Manage purchase requests for the Engineering department, issue and follow up on purchase orders in line with company procedures, and coordinate with Finance, Purchasing, and external suppliers. - Manage and audit records of mandatory inspections and regulatory deadlines, including: - Fire Safety Register - Legionella Prevention Manual - Swimming Pool Self-Monitoring Manual - Scheduled maintenance of plant room and boiler systems - RENTRI documentation and compliance requirements - Provide support to the team in the operational management of Marriott Engineering systems (TRANSCENDENT and MESH). - Coordinate and support Corporate Social Responsibility (CSR) and Environmental Management initiatives, including programs such as Green Key, Serve 360, and related sustainability projects. What you'll need: - Previous experience in an administrative, facilities, engineering, or safety & security support role. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities and meet deadlines. - Good knowledge of Microsoft Office (especially Excel and Outlook). - Strong communication and teamwork skills. - Fluency in Italian and English. - Experience in the hospitality industry and knowledge of Marriott systems is a plus. What we offer - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals - Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family - 5euros breakfast when staying at any of our European hotels - Performance and Recognition programs - Wellness and sustainability initiatives Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Sommelier. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. You are a passionate Sommelier who is always on the lookout for new beverage trends and supervising others to do the same. When you are on the floor, you create energy that is both welcoming and exciting. You take pride in offering our guests a carefully curated wine and sake selection, a warm conversation, and helpful suggestions. Through your expertise, personality and attention to detail, you create memorable experience for our guests while leading by example for the entire team. CORE WORK ACTIVITIES - Represent the AB brand and deliver exceptional guest experience. - Pair and suggest wines and sake that will best complement each particular food menu item. - Identify and propose new wines and sake products to complement existing menu selections. - Research new wine and sake trends and benchmark competitors - Conduct staff wine and sake tastings with company SOP and applicable laws. - Conduct period inventories to ensure percentage cost is at or below budgeted levels. - Order and conduct inventory of specialty wine equipment and glassware. - Create and update wine and sake lists for outlets or restaurants. - Design and implement wine and sake promotions and guest engagement initiatives. - Meet with wine and sake distributors, wineries, and purveyors to stay abreast of latest products and ensure positive vendor relationships. - Curate, update and maintain wine and sake lists. - Attend wine tastings and training to continue self-education and development. - Answer guest questions or concerns regarding the origin, vintage, and style of various wines. - Decant wines appropriately to the wine type. - Issue, open, and serve wine/sake/champagne bottles, ensuring guest satisfaction. - Monitor inventory of wine cellar, ensuring appropriate quality and amounts of wine, proper storage and disposal of wines, and replenishing cellar as needed. - Train and educate server and bartender staff on wine origin, vintage, styles, and pairings. - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. - Ensure that coolers, freezers are set at the correct temperatures and labeled and record equipment and food temperatures on HACCP chart. - Complete scheduled inventories for wine and sake at the end of each month. - Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. - Act as a key operational leader within the restaurant, ensuring service standards are maintained. - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank - Update MICROS system menus as required. - Contribute to team effort by accomplishing related results as needed. - Follow Standard Operating Procedures and brand identity guidelines - Comply with all health, safety and hygiene standards and policies. - Balance the cash register at the start and close of each shift. - Help others when required CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Passion for the hospitality industry. - Possess a good command of English and Italian. - Experience as Sommelier in luxury hospitality, Asian, Japanese or fusion dining concept preferred. - Possess a good command of English and Italian. - Exceptional storytelling and guest engagement skills. - An excellent verbal manner and proven customer service skills. - Good organization skills with an attention to detail. - Able to work in a fast paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends and bank holiday as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| Entra a far parte del nostro team! Per ampliamento organico di una delle nostre importanti strutture Cluster di brand internazionale ricerchiamo Addetto/a alla Sicurezza da inserire nel proprio team. La posizione ha carattere d'urgenza. La risorsa si occuperà di: - Monitorare e controllare gli accessi alla struttura - Garantire la sicurezza di ospiti, dipendenti e ambienti - Effettuare ronde di controllo all'interno e all'esterno dell'hotel - Gestire eventuali situazioni di emergenza nel rispetto delle procedure aziendali - Collaborare con i reparti interni per mantenere elevati standard di sicurezza - Segnalare anomalie e compilare report giornalieri Requisiti richiesti: - Anche breve esperienza pregressa nel ruolo in ambito sicurezza/vigilanza - Buona presenza, affidabilità e discrezione - Capacità di gestione dello stress e prontezza operativa - Disponibilità a lavorare su turni, inclusi notturni e festivi - Buone capacità relazionali - Conoscenza base della lingua inglese - Costituisce titolo preferenziale ma non imprescindibile il possesso di attestati di sicurezza - Essere automunito/a Si offre: - CCNL TURISMO ? V LIVELLO ? RANGE RAL: €21.000/€23.000 - Mensa aziendale + parcheggio gratuito + corsi di formazione + scontistica di tutti gli alberghi del brand a livello internazionale - Affiancamento da parte di professionisti del settore. - Ambiente dinamico e orientato alla crescita professionale. - Possibilità di stabilizzazione e crescita all'interno della struttura. Sede di lavoro: Roma Parco de' Medici La ricerca è rivolta a candidati di entrambi i sessi (L. 903/77 e D.Lgs. 198/2006). |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Multi-Property Director of Sales. Reporting to the Multi-Property General Manager, the Multi-Property Director of Sales is responsible for leading all sales and commercial activities for Casa Brera, a Luxury Collection Hotel, Milan and The Rome EDITION. This role provides strategic leadership across Sales, Groups & Events, and Reservations, driving revenue growth, market share, profitability, and customer loyalty. The position requires a highly commercial, results-driven leader who can develop and execute integrated sales strategies, build strong customer relationships, and inspire high-performing teams across two luxury properties. SCOPE OF WORK The Multi-Property Director of Sales is accountable for the overall commercial performance of both hotels by: - Achieving revenue, market share, booking pace, and profitability objectives. - Developing and executing integrated sales, distribution, and commercial strategies aligned with Marriott International and brand priorities. - Identifying and capitalizing on new business opportunities to drive sustainable revenue growth. - Building and maintaining strong relationships with key customers, ownership, business partners, and Marriott stakeholders. - Maximizing hotel visibility and market positioning through strategic account management and business development initiatives. - Driving customer satisfaction, loyalty, and long-term value through exceptional commercial leadership. - Leading, developing, and inspiring Sales, Groups & Events, and Reservations teams across both properties. - Ensuring commercial discipline, financial stewardship, and compliance with Marriott standards, policies, and procedures. Core Work Activities Commercial Strategy & Sales Leadership - Develops and executes short and long-term sales strategies to maximize revenue and market share across both properties. - Leads proactive and reactive sales efforts, account management, prospecting, and business development activities. - Evaluates market conditions, customer trends, and competitive intelligence to identify opportunities and mitigate risks. - Partners closely with Revenue Management, Marketing, and Operations teams to optimize pricing, segmentation, distribution, and demand generation strategies. - Participates in strategic sales planning, forecasting, budgeting, and performance reviews. - Ensures effective deployment of Marriott sales channels, demand engines, and commercial resources. Customer & Stakeholder Relationships - Establishes and maintains strong relationships with key accounts, corporate clients, luxury travel partners, and industry stakeholders. - Represents both properties within the local and international business community, strengthening awareness and market presence. - Collaborates with Marriott commercial teams and regional partners to identify and secure new business opportunities. - Promotes a customer-centric culture focused on service excellence, loyalty, and long-term relationship development. Team Leadership & Talent Development - Provides strategic direction and day-to-day leadership to Sales, Groups & Events, and Reservations teams. - Creates a high-performance culture built on accountability, collaboration, engagement, and continuous improvement. - Coaches, mentors, and develops team members to strengthen commercial capabilities and future leadership talent. - Partners with Human Resources to support talent acquisition, succession planning, retention, and associate development initiatives. - Establishes clear objectives, performance expectations, and development plans that support both individual and business success. Financial & Commercial Performance - Leads the commercial planning process, including annual budgets, forecasts, and business plans. - Monitors and analyzes key business performance indicators including Revenue, ADR, RevPAR, market share, production, conversion, and profitability. - Identifies opportunities to maximize return on investment and improve overall hotel performance. - Ensures commercial resources and expenditures are managed effectively and aligned with business priorities. - Supports ownership objectives through profitable revenue growth and strong financial performance. LEADERSHIP COMPETENCIES Strategic Leadership & Commercial Excellence - Demonstrates the ability to develop and execute commercial strategies that drive revenue growth, market share, profitability, and long-term business success. - Makes data-driven decisions, anticipates market trends, and effectively manages change in a dynamic business environment. People Leadership & Talent Development - Inspires, coaches, and develops high-performing teams, fostering a culture of accountability, collaboration, continuous learning, and career growth. - Builds organizational capability through talent development, succession planning, and employee engagement initiatives. Relationship Management & Collaboration - Builds strong relationships with customers, business partners, ownership, and internal stakeholders to achieve shared objectives. - Promotes teamwork, inclusion, and cross-functional collaboration across multiple properties and markets. Execution & Results Orientation - Translates strategy into actionable plans, effectively manages priorities and resources, and delivers measurable business results. - Drives accountability and operational excellence while maintaining a strong focus on customer satisfaction and commercial performance. Innovation, Problem Solving & Business Acumen - Leverages market intelligence, financial acumen, and analytical thinking to identify opportunities and address complex business challenges. - Demonstrates agility, innovation, and a commitment to continuous improvement to enhance business performance. Learning and Applying Professional Expertise - Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. - Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. - Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. - Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. - Sales Disposition - Energetic, proactive, takes calculated risks, and perseveres to attain goals. - Sales Opportunity Analysis - Ability to understand and utilize economic, financial, industry, and organizational data; accurately diagnosing customer needs and issues that can inform sales strategies. - Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management). - Management of Financial Resources-Ability to analyze Profit and Loss (P&L) statements, develop operating budgets and revenue goals, forecasting, and capital expenditure planning; determining how money will be spent to get the work done, and accounting for these expenditures. Qualifications & Requirements: - Proven track record in senior Sales leadership roles within the luxury hospitality sector - Strong understanding of luxury travel markets, customer expectations, and high-end commercial sales strategies. - Demonstrated ability to drive revenue growth, market share, and profitability in a competitive environment. - Fluent written and spoken English is required; additional languages will be considered an advantage. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| At The St. Regis Rome we are looking for an Executive Assistant manager (EAM) in charge of F&B. JOB SUMMARY Functions as the strategic business leader of the property responsible for food and beverage/culinary operation, including Restaurants/Bars, Room Service, Banquets/Catering, Stewarding and employee cafeteria. Must ensure sanitation and food standards are achieved. The position ensures food and beverage/culinary operations and others hotel operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the departments and developing positive owner relations. Supports the General Manager in monitoring development and implementation of hotel strategies and special project and works with department heads to ensure implementation of the brand service strategy and brand initiatives in order to deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 6 years' experience in the culinary, food and beverage, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. Developing and Maintaining Food and Beverage/Culinary Goals - Develops and implements guidelines and control procedures for purchasing and receiving areas. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Manages department controllable expenses including food cost, supplies, uniforms and equipment. - Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. - Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance. - Establishes challenging, realistic and obtainable goals to guide operational performance, service excellence and desired leadership behaviors. Ensuring Culinary Standards and Responsibilities are Met - Provides direction for menu development. - Monitors the quality of raw and cooked food products to ensure that standards are met. - Determines how food should be presented and create decorative food displays. - Recognizes superior quality products, presentations and flavor. - Ensures compliance with food handling and sanitation standards. - Follows proper handling and right temperature of all food products. - Ensures employees maintain required food handling and sanitation certifications. - Maintains purchasing, receiving and food storage standards. - Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Leading Food and Beverage/Culinary Team - Leads kitchen management team and ensures proper supervision and coordination activities of cooks and workers engaged in food preparation. - Demonstrates new cooking techniques and equipment to staff. - Encourages and builds mutual trust, respect, and cooperation among team members. - Achieves and exceeds goals including performance goals, budget goals, team goals, etc. - Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. - Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. - Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). - Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage and culinary team by soliciting employee feedback, utilizing the "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns. - Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution. - Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. - Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Managing Profitability - Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. - Analyzes service issues and identifies trends. - Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. - Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals - Monitors hotel operations sales performance against budget. - Reviews reports and financial statements to determine hotel operations performance against budget. - Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. - Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Ensuring Exceptional Customer Service - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. - Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. - Empowers employees to provide excellent guest service. - Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. - Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). - Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. - Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. - Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. - Brings issues to the attention of Human Resources as necessary. - Ensures employees are treated fairly and equitably. - Coaches team by providing specific feedback to improve performance. Additional Responsibilities - Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluating results to choose the best solution and solve problems. - Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. - Order and purchase equipment and supplies. MANAGEMENT COMPETENCIES Leadership - Adaptability ? Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. - Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action. - Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions. - Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution - Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. - Driving for Results - Focuses and guides others in accomplishing work objectives. - Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed. Building Relationships - Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals. - Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards. - Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability - Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit. - Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise - Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. - Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. - Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. - Food Production and Presentation - Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards. Willingness to adhere to internal company standards. - Food and Beverage Marketing - Knowledge of local and internal marketing efforts to drive revenue. Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers. - Food and Beverage Inventory - Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production. - Finance/Accounting - Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies. - Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control. - Basic Competencies - Fundamental competencies required for accomplishing basic work activities. - Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). - Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. - Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. - Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. - Writing - Communicates effectively in writing as appropriate for the needs of the audience. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. #LI-FG1 Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Guest Experience Expert - Front Desk Agent. The Guest Experience Expert will report to the Front Desk Manager and she/he will be part of a Front Desk department. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too. What you'll do - Process guest check-ins, assigning rooms and activating room keys - Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns - Answer, respond to and process all guest calls, messages, questions or concerns - Give guests information and directions regarding property and local areas of interest - Process check-outs and resolving any disputed charges - Process payments and room charges, as well as cashing guests' personal and traveler's cheques - Confirm reservations and cancellations, running daily reports on the number of arrivals and departures - Follow Standard Operating Procedures and brand identity guidelines at all time What we're looking for - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills - Previous Front Office experience in luxury Hotels - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently looking for a Guest Experience Supervisor (Front Desk) reporting to the Front Desk Manager. This is full-time position, 5 days a week with 2 days off. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. Job Description A Guest Experience Supervisor is responsible for overseeing front desk operations during a specific shift, which includes supervising staff, handling customer issues, and managing daily administrative and financial tasks. Key duties involve delegating tasks, ensuring excellent customer service, resolving conflicts, performing cash management, and guaranteeing the effectiveness of the flow of information across all departments. What you'll do Key Responsibilities Summary Guest Services & Check-In Operations - Manage guest check-ins by verifying identity, processing payments, assigning rooms, and issuing keys. - Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). - Assist staff with expediting problem payments (e.g., problems processing credit card). - Follow up with guest regarding satisfaction with guest-related issues. - Resolve payment issues and follow up on guest satisfaction. - Review shift logs/daily memo books and document pertinent information in logbooks. - Coordinate with departments (e.g., Concierge, Housekeeping) to address guest requests and problems. - Coordinate with Housekeeping to track readiness of rooms for check-in. - Block rooms in the system and identify designated requirements and requests. - Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Financial & Administrative Duties - Process all payment types such as room charges, cash, checks, debit, or credit. - Balance and drop receipts according to accounting specifications. - Count bank at the beginning and end of shift. - Handle cash operations: count bank at shift start/end, balance and drop receipts. - Set up guest accounts, verify billing, and process various payment types. - Complete cashier reports and maintain accurate logs and contingency lists. - Notify Loss Prevention/Security of any theft reports. Team Leadership & Support - Assist management in training, coaching, and evaluating staff. - Act as a role model and first contact for employee concerns under the Open Door Policy. - Foster teamwork and maintain positive working relationships. - Report accidents, injuries, and unsafe work conditions to manager Professional Standards & Communication - Ensure compliance with company policies, safety procedures, and appearance standards. - Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process - Communicate professionally with guests and staff, both verbally and in writing. - Complete safety training and certifications - Use POS/computer systems efficiently and maintain confidentiality. - Follow all company policies and procedures; - Ensure uniform and personal appearance are clean and professional; - Maintain confidentiality of proprietary information. - Anticipate and address guests' service needs. - Speak with others using clear and professional language; - Answer telephones using appropriate etiquette. - Develop and maintain positive working relationships with others. - Ensure adherence to quality expectations and standards. - Perform other reasonable job duties as requested. What you'll need: - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills - Previous Front Office experience in luxury Hotels (at least 3 years) - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift What we offer: - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Coordinator. It is a full-time role (40-hour working week made of 8 hours per 5 days and 2 days off). This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in-class - Discounts on hotel rooms, gift shop items, food and beverage - Encouraging management & Team-spirited colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform What you'll do - Assist manager and supervisors in inspecting guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. - Assist Housekeeping management in managing daily activities. - Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. - Document issues with discrepant rooms with the Front Desk. - Under the guidance of a supervisor, prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. - Complete required paperwork. - Use company tools, such as GXP and Opera for department operations - Follow all company and safety and security policies and procedures; - Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. - Ensure uniform and personal appearance are clean and professional. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Support team to reach common goals. - Comply with quality assurance expectations and standards. - Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Housekeeper Manager. - Follow Standard Operating Procedures and the brand guidelines What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - At least intermediate Italian and English - Previous housekeeping supervisory experience is a big plus - Understanding of rooms operations and luxury hospitality - Ideally, technical knowledge of Opera - Reliability, Motivation, attention to details - Strong passion for luxury housekeeping standards and procedures At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Commis - Restaurant . Reporting to the Restaurant Manager, the Commis will be part of a team of high-level professionals with a strong passion for F&B. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay. What you'll be doing - Welcome guests and promptly attend to tables - Serve food and beverages to guests - Share your menu knowledge to assist guests with questions and special requests - Check-in with guests to assure satisfaction with each course and beverage - Clean tables, complete closing duties and re-stock tableware and other supplies - Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow cycle time guidelines for all meals. - Maintain cleanliness of work areas throughout the day. - Inspect the cleanliness and presentation all china, glass, and silver prior to use. - Follow Standard Operating Procedures and brand identity guidelines at all time What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in English and Italian - Understanding of F&B operations and luxury hospitality - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanour - Great conversational skills and teamwork-oriented This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food & Beverage Guest Experience Ambassador. The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B department. This is a full-time role. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform What you'll do - Ensure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant - Manage the reservations by phone, by email and face to face, recording guests' preferences - Answer, record, and process all guest calls, messages, requests, questions, or concerns - Possess comprehensive knowledge of the menu content. - Maintain a thorough understanding of all standards - Liaising with Event and the restaurant team for special events and occasions - Liaising with other departments (F&B, Sales and Front Office) for VIP guests and special celebrations - Supply guests with directions and information regarding the restaurant and the hotel - Provides support regarding any reasonable task requested by the Management What we're looking for - Fluent English and Italian are required - Understanding of luxury hospitality F&B operations - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanor - A team-player attitude - Positive outlook and dependability - Excellent personal presentation and interpersonal skills. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
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