Trova lavoro per supply chain manager cuneo in Italy579
29/10/2026 Nuovo!
| Italy, Sicilia, Taormina - Hosco |
| ¡Bienvenido a la Industria de la Felicidad! Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Actualmente, nuestro portolio cuenta con más 300 hoteles con presencia en 24 paises de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado de la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la Felicidad? Buscamos a un/a Jefe/a de Recepción para nuestro Hotel 4* Eurostars Monte Tauro ubicado en Taormina. ¿De qué serás responsable? - Organizar, supervisar y controlar el correcto funcionamiento del departamento, garantizando el cumplimiento de los objetivos establecidos. - Planificar, coordinar y distribuir las tareas del equipo, asegurando una adecuada carga de trabajo y eficiencia operativa. - Supervisar y verificar la correcta tramitación de los procedimientos administrativos y de calidad, conforme a la normativa interna y externa. - Detectar e identificar las necesidades de formación del personal a su cargo, colaborando en la mejora continua de sus competencias. - Realizar tareas de atención e información al cliente en el área de recepción, incluyendo los procesos de check-in y check-out. - Gestionar las labores administrativas propias del puesto: - Facturación. - Cobros. - Arqueo de cajas. - Gestión de archivo. - Documentación. - Supervisar y coordinar los trabajos asignados al personal de botones, asegurando un servicio adecuado y de calidad al cliente. ¿Qué buscamos? - Estudios de Turismo o similar. - Nivel alto de Inglés. - Experiencia como Jefe/a de Recepción o como segundo al menos tres años en un hotel de similares características. - Conocimientos de SAP. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión globa, que apuesta por el constante desarrollo de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: - 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5* alrededor del mundo y hasta un 20% para tus familiares. - Formación 'The Power Business School': Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, Digital Marketing, Ofimática, Skills) de la mano de nuestro partner 'The Power Business School', la escuela de negocios online nº1 del mercado e impartida por los mejores profesionales en activo del sector. - Acceso a nuestro 'Club del Empleado' donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo, como ocio, tecnología, deporte, moda, etc. - Disfrutar de noches de hotel gratis: Con el Programa de Referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. - Clases de idiomas: desarrollarás tu carrera en un entorno global y tendrás acceso a clases para mejorar en más de 50 idiomas, con horarios flexibles, clases grupales en directo y contenidos adaptados a tu nivel para progresar a tu ritmo. |
29/10/2026 Nuovo!
| Italy, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate and professional Assistant Manager Reservations to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities are: - Ensure the delivery of internal and external service, quality, and commercial performance aligned with Reservations KPI objectives. - Collaborate with Sales, Revenue, and Hotel Operations teams to maximize revenue opportunities and minimize operational inefficiencies. - Supervise and ensure completion of daily, weekly, and monthly tasks related to reservations, audits, revenue, compliance, finance, visas, and group bookings. - Identify and escalate risks related to revenue, finance, and guest experience to senior management for proactive resolution. - Monitor and resolve guest complaints promptly by coordinating with relevant departments to ensure a satisfactory resolution. - Keep the department updated with property information, service offerings, new rates, and selling strategies to enhance operational efficiency. - Motivate the reservations team to achieve high service levels and operational excellence, fostering a culture of continuous improvement. - Conduct training for new colleagues and oversee the completion of all business training requirements, ensuring personal development plans are in place for all team members. - Regularly assess team performance, provide coaching and feedback, conduct performance reviews, and ensure adherence to KPIs and standards. |
29/10/2026 Nuovo!
| Italy, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate and professional F&B Manager to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities are: - Coordinate organizational and administrative functions across the Food and Beverage Department, ensuring adherence to Jumeirah standards and objectives, and disseminate departmental goals to colleagues. - Establish performance standards and job descriptions for service colleagues, support special promotions, and engage in PR activities to enhance the Hotel's image and profitability. - Maintain up-to-date departmental SOPs, update procedures and ensure communication of changes to relevant departments and colleagues in a timely manner. - Execute assignments delegated by the F&B Director, and foster solid relationships with other departmental management. - Assist in conducting briefings with Outlet Managers, interacting with local community representatives and potential guests, and monitor competitor activities to inform strategic improvements. - Monitor the profitability of F&B outlets, and provide solutions for improvement while ensuring each outlet's profitability. - Aid in the development of ideas to increase F&B sales productivity, plan and implement effective sales and promotional activities, and identify market needs and trends for both Resort guests and the local market. - Contribute to building an efficient team through training, development, safety, and welfare initiatives, and participate in training programs to improve personal and departmental standards. - Assist in the training and development of Outlet Managers, ensure compliance with the Quality Management System (QMS), and promote awareness of customer requirements throughout the organization. - Provide ongoing coaching, counseling, and discipline to colleagues, maintain appropriate records of education and training, and ensure staffing levels and competence are sufficient to meet organizational and customer needs. |
29/10/2026 Nuovo!
| Italy, Toscana, Montaione - Hosco |
| L'Excellence Academy Learning & Development Manager agisce come ambasciatore dei valori, della mission e della cultura di Castelfalfi. Il ruolo si assicura che i programmi di L&D siano efficaci ed allineati agli obbietivi aziendali, assicurandosi nel contempo che vengano erogati in modo coerente a tutto il personale, contribuendo alla creazione ed implementazione di programmi di sviluppo competenze per tutte le unità di business, promuovendo sempre un clima di entusiasmo e partecipazione. Il ruolo collabora strettamente con e sotto la supervisione del Director of Excellence Academy. Principali compiti e responsabilità - Assiste il Director of Excellence Academy nella gestione quotidiana della divisione per garantire operazioni fluide, la costante eccellenza nelle attività di formazione e soddisfazione dei partecipanti. - Si adopera così che tutte le attività di formazione e sviluppo competenze siano strategicamente allineate con la mission, vision e cultura di Castelfalfi. - Contribuisce alla progettazione e allo sviluppo dei materiali di formazione, incluse le presentazioni, le linee guida e gli strumenti di apprendimento sulla filosofia aziendale, le procedure, la conoscenza del prodotto (ospitalità e agricoltura), il customer care, l'eccellenza operativa e le competenze di leadership, garantendo la continua evoluzione, il miglioramento e la prosperità dell'Academy. - Organizza ed implementa il calendario di formazione per supportare lo sviluppo del talento a livello individuale e di team, allineandosi con le esigenze aziendali ed operative. - Assiste nella conduzione delle valutazioni del bisogno formativo, misurando l'efficacia della formazione per garantire un ritorno sull'investimento. - Mantiene i registri di frequenza della formazione ed altra documentazione relativa allo sviluppo competenze. - Organizza il programma di formazione e supervisiona la sua erogazione con un approccio pratico, assicurando il puntuale completamento di tutti i compiti assegnati. - Partecipa allo sviluppo del budget per la divisione, in base alla necessità. - Costruisce e mantiene relazioni positive con colleghi e membri del team, rimanendo sempre professionale e orientato alle persone. Competenze richieste - Dai 3 ai 5 anni di esperienza lavorativa in posizione simile, preferibilmente nell'ospitalità di lusso. - Laurea in Gestione delle Risorse Umane, Psicologia del Lavoro, Lingue Straniere e/o in un campo correlato all'ospitalità ed al turismo. - Ottima conoscenza del pacchetto MS Office compreso PowerPoint. - Positività, flessibilità e creatività, con eccellente standing ed abilità comunicative. - Doti di leadership con un orientamento focalizzato sulle persone, abile nella gestione del capitale umano ed orientamento alla performance. - Eccellenti capacità organizzative e interpersonali: accogliente ed eticamente corretto. - Conoscenza fluente della lingua italiana e inglese, sia verbale che scritta. Condizioni contrattuali - Contratto CCNL Turismo ? Full Time. - Retribuzione annua lorda a partire da €38.000,00. Benefit e vantaggi - Accesso alla mensa aziendale anche nei giorni di riposo. - Accesso a eventi riservati al personale Castelfalfi. - Esperienze formative mirate, in base alle esigenze del ruolo e del team. - Agevolazioni su ristorazione, benessere e attività sportive all'interno del resort e della tenuta. - Soluzioni di housing allowance riconosciute, ove previsto, al personale proveniente da fuori zona. Dotazioni fornite - Dotazioni professionali adeguate alle esigenze del ruolo svolto. Sede di lavoro: Castelfalfi (FI) È richiesto il possesso del diritto legale di lavorare in Italia. La presente selezione è rivolta a candidati di entrambi i sessi, ai sensi del D.Lgs. 198/2006 e della normativa vigente in materia di pari opportunità, nonché a persone di ogni età e nazionalità, nel rispetto delle disposizioni di legge. Le candidature dovranno essere trasmesse a careers@castelfalfi.com, corredate da autorizzazione al trattamento dei dati personali ai sensi del Regolamento (UE) 2016/679 (GDPR) e del D.Lgs. 196/2003, come modificato dal D.Lgs. 101/2018. |
29/10/2026 Nuovo!
| Italy, Campania, Anacapri - Hosco |
| An exciting opportunity has arisen for a Spa Manager to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities include: - - Manage daily spa operations, ensure facilities operate according to standards, shifts are arranged efficiently, and guest administration is accurate. - Ensure the guest experience aligns with Jumeirah's luxury standards, overseeing safety measures, and maintaining guest confidentiality. - Act as the primary contact for Dignitaries, VIP, and VVIP guests, coordinating their spa experience and ensuring exceptional hospitality. - Handle guest interactions with professionalism, accommodating special requests, addressing concerns promptly, and ensuring guest satisfaction. - Contribute strategies for enhancing spa, fitness, and membership offerings, develop professional and retail product programs, and actively promote membership sales. - Implement and monitor up-selling strategies to maximize operational revenue from spa and wellness programs. - Ensure compliance with legislation governing spa operations, maintaining high standards of service while adhering to regulations. - Manage spa staff schedules, complete payroll records, conduct training, coaching, and mentoring sessions, and ensure colleague files are updated. - Control inventory, storage, and departmental assets, conduct inventories, and ensure proper management of operational costs. - Hold regular departmental meetings, keep all information materials and training materials up to date, liaise with maintenance for facility issues, and manage spa-related purchase orders and expenses. |
29/10/2026 Nuovo!
| Italy, Sardegna, Arzachena - Hosco |
| Romazzino a Belmond Hotel is looking for a passionate and dedicated Assistant Front Office Manager to join our team for the 2027 season. You will be a key ambassador of the Belmond experience, dedicated to delivering personalised, luxury services to our most discerning guests. You will demonstrate care, confidence, curiosity, and a strong sense of community, while leading by example and supporting the development of junior team members. You will demonstrate care, confidence, curiosity, and a strong sense of community, leading by example and supporting the professional growth of the restaurant team. Key Responsabilities: · Support the Front Office Manager and Director of Rooms in overseeing the smooth and efficient day-to-day operation of the Front Office. · Lead, motivate, and develop the Front Office team to deliver exceptional service standards. · Create personalised and memorable guest experiences, ensuring the highest levels of guest satisfaction. · Collaborate closely with all hotel departments to ensure seamless communication and service delivery. · Anticipate guest needs and provide service that exceeds expectations, fostering guest loyalty and retention. · 2+ years' experience in the guest services, front desk, or related professional area. · Strong leadership and team-management skills. · Excellent communication and guest-relation abilities. · Ability to anticipate needs and handle high-pressure situations. · Fluency in English at a professional level; proficiency in an additional language is preferred · Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria); · Learning & development activities; · All meals provided · Uniform dry cleaning · Team social events · Accommodation provided for not residents · Career opportunities within Belmond About us Belmond was born from a passion for connecting discerning travellers with the world's most remarkable properties, locations and journeys. From hotels and trains to river cruises and safari lodges, Belmond invites guests to discover a new pace of travel as they savour time, engage with local culture, and connect with nature and people around them through incomparable experiences and unforgettable stories. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 44 properties spread across 25 countries and territories. Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982. Belmond later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urbane icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil's Iguau National Park. Since 2019, Belmond has been part of the world's leading luxury group, LVMH (Moët Hennessy Louis Vuitton). |
29/10/2026 Nuovo!
| Italy, Lombardia, San Felice del Benaco - Hosco |
| Become part of the Lefay Team and join our new Cluster Offices, where expertise, collaboration and innovation come together to support two extraordinary destinations: Lefay Resort & SPA Lago di Garda, an internationally acclaimed wellness destination, and Lefay Resort & SPA Dolomiti, surrounded by the majestic Dolomites, a UNESCO World Heritage Site. Here, you will have the opportunity to work behind the scenes of two award-winning resorts, contributing to a shared vision of Italian hospitality, wellness and excellence. JOB SUMMARY Supports the Area General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information. Acts as the key liaison between the Area General Manager and the Senior Management team, maintaining a constant balance among competing priorities. The Executive Assistant must be able to work with the highest degree of flexibility and efficiency in managing a wide variety of activities and projects. ROLE & RESPONSIBILITIES - Manages the Area General Manager's calendar, organizing business trips, travel arrangements, and various reservations. - Participates as an extended member of the Executive Team, coordinating and managing the planning of management meetings and the distribution of related briefing materials. - Manages the organization and scheduling of Board of Directors/Owners meetings and prepares the related documentation and information packages. - Personally coordinates special projects assigned by the Area General Manager and prepares documents and correspondence addressed to relevant external stakeholders. - Oversees the management of the cluster headquarters, coordinating the external cleaning services provider and ensuring the effective maintenance and organization of office facilities. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 2 years experience in the administrative assistance, clerical services, or related professional area. OR - 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required. - Available for business travel as required. - Fluent in Italian and English, both written and spoken. A second language (French or German) is preferred. CORE WORK ACTIVITIES Providing Documentation and Reporting Support - Assists the Area General Manager in preparation of various reports and presentations. - Assists with the design and preparation of statistical reports as needed. - Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed. - Makes new files, maintains existing files. - Maintains giveaway/donation files and assists in making reservations. - Provides administrative support to manager/s and department. Supporting Correspondence - Composes and produces correspondence on routine matters. - Produces and distributes correspondence as required. - Acts as a receptionist for the cluster. - Sorts and distributes mail. Ensuring Exceptional Customer Service - Providing services that are above and beyond for customer (internal client) satisfaction and retention. - Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis. - Attends meetings and communicates with executive and peers as an effort to improve quality of service. Additional Responsibilities - Ensures VIP amenity requests from GM/DOPS are handled in timely manner. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Analyzes information and evaluating results to choose the best solution and solve problems. - Attends meetings to plan, organize, prioritize, coordinate and manage activities. - Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. - Informs and/or updates the executives and peers on relevant information in a timely manner. OFFER EUR 35.000 - 38.000 Gross Annual Salary. LOCATION Salò (BS). |
29/10/2026 Nuovo!
| Italy, Veneto, Venice - Hosco |
| duties and responsibilities include: - Managing room service operations and staff, including scheduling shifts and assigning duties - Training staff to provide excellent customer service and uphold the standards of the hotel - Developing and implementing room service menus - Ensuring prompt delivery of orders to guest rooms - Monitoring guest feedback and resolving complaints in a timely and professional manner - Maintaining inventory and ordering room service supplies as needed - Collaborating with the kitchen staff to ensure meal preparation aligns with delivery times - Ensuring compliance with food safety and sanitation regulations - Reviewing and processing billing for room service orders - Promoting additional services and facilities of the hotel to guests - Oversee all room service operations, ensuring all standards and hotel protocols are adhered to. - Manage the room service team, providing training and performance feedback as necessary. - Collaborate with the kitchen staff to ensure timely delivery of orders and maintain high food quality standards. - Manage inventory and supplies and ensure adequate stock levels. - Handle guest complaints and queries promptly and professionally. - Coordinate with housekeeping and maintenance departments as necessary. - Ensure compliance with health and safety regulations. - Monitor room service budget and implement cost-saving measures as necessary. - Knowledge in Micros. |
29/10/2026 Nuovo!
| Italy, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate and professional Reservations Manager to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities are: - Oversee the delivery of internal and external service, quality, and commercial performances as per Central Reservations KPI objectives. - Work closely with the team to maximize revenue opportunities and reduce operational inefficiencies. - Attend meetings related to reservations and share relevant insights on performance and trends. - Monitor automated reservation services to ensure optimal capacity and resolve any service degradation. - Monitor and follow up on guest complaints, ensuring relevant solutions are provided by coordinating with other departments. - Ensure training of new colleagues in the department and hotels is planned and scheduled in advance. - Oversee all aspects of people management, including development, target setting, reviews, and performance. - Act as a point of contact for reservations with external partners, managing and maintaining relationships. - Act in the absence of the Director of Reservations and perform other duties as required by management. - Act as a point of contact for reservations with external partners, managing and maintaining relationships. |
29/10/2026 Nuovo!
| Italy - Hosco |
| In qualità di Assistant Front Office Manager, supporterai il Front Office Manager nella gestione delle funzioni di front office e nella supervisione del personale su base giornaliera. Questo ruolo comporta l'impegno a migliorare continuamente la soddisfazione degli ospiti e dei membri del team e a massimizzare le prestazioni finanziarie del reparto. Cosa dovrai fare? - Gestire e coordinare il reparto, implementando gli standard di servizio e di qualità. - Gestire e monitorare i problemi degli ospiti e garantire la soddisfazione dei clienti. - Collaborare alla supervisione e al controllo del budget del reparto, assicurando risultati positivi e implementando modifiche quando necessario. - Collaborare alla preparazione del forecast mensile. - Controllare e supervisionare la corretta applicazione delle politiche di upselling e cross selling nel team di reception. - Assicurarsi che i membri del team abbiano una conoscenza aggiornata dei prodotti, dei servizi, dei prezzi e delle politiche dell'hotel, nonché delle aree locali, e che siano costantemente formati per apprendere e comprendere le politiche e le pratiche. - Comunicare e trasmettere un messaggio coerente riguardo agli obiettivi della FO e ai risultati attesi, nonché alle informazioni cruciali dell'hotel. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nel Front Office di un hotel, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un livello elevato di inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di front office. Conoscenza dei principi di revenue management e delle politiche commerciali. Compensation RAL a partire da 27K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
29/10/2026 Nuovo!
| Italy, Campania, Anacapri - Hosco |
| An opportunity has arisen for a Night Manager to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities of this role are: - Be fully aware of and able to handle emergency procedures as defined in the Emergency Evacuation Operations Plan. - Mediate with the Night Auditor to balance the day's revenues, ensure accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day. - Handle visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests. - Record major incidents and important information in the Duty Manager's logbook and ensure the timely and correct completion of the CID report. - Check updated registration cards for completeness and sufficient payment guarantees and ensure proper handling of guest traces and visitor IDs. - Ensure Guest Services Executives are punctual, well-groomed, and provide a high level of service, including meeting and escorting VIP guests. - Handle booking out guests in case of overbooking and arrange emergency visas for guests when necessary. - Ensure the Resort's credit policy is followed, conduct Credit Check Reports, and sign off on Rebates and Paid-Outs with proper justification. - Adhere to and promote Jumeirah International's Guiding Principles and Hallmarks, setting an example for colleagues. |
29/10/2026 Nuovo!
| Italy, Lombardia, Bergamo - Hosco |
| L'hotel Hilton Garden Inn Milan Bergamo Airport, parte del gruppo HNH Hospitality, è alla ricerca di un* F&B Manager. In apertura nella prima metà dell'anno 2027, il nuovo hotel sarà un punto di riferimento per il business travel, le crew aeroportuali e il segmento MICE. Cerchiamo un* F&B Manager che collabori nella definizione dei processi operativi di una struttura pensata per non dormire mai. Entrerai a far parte del team 2 mesi prima dell'apertura, diventando parte attiva della fase di pre-opening e il garante dell'eccellenza post-apertura. La struttura sarà caratterizzata da un servizio di Food & Beverage che si adatterà ai flussi aeroportuali: ristorazione veloce, i servizi inizieranno nelle prime ore del mattino e proseguiranno fino a tarda sera, con volumi elevati e una forte attenzione all'efficienza operativa. Questo dovrà trovare bilanciamento con un servizio di ottima qualità che faccia sentire l'ospite come a casa. Di cosa ti occuperai: Fase di Pre-opening - Definizione delle procedure e processi di lavoro - Selezione, inserimento e formazione del personale di reparto. - Dovrai trasmettere la visione del brand e preparare il team a gestire i ritmi serrati di un Airport Hotel - Ricerca e definizione dei rapporti con fornitori locali - Assicurare la velocità di risposta del team prima del primo ordine ufficiale Post-Opening & Consolidamento - Assicurare la corretta applicazione e il miglioramento degli standard qualitativi previsti e delle procedure operative definite - Essere operativamente presente, pronto a supportare il servizio - Monitorare i costi, e spingere su un approccio commerciale che consenta l'aumento dei ricavi, in linea con i KPI aziendali - Gestire, motivare e formare il proprio team - Costante monitoraggio dei feedback rilasciati dagli Ospiti. Chi cerchiamo: Sei il nostro candidato ideale se hai maturato almeno 2 anni di esperienza internazionale nel ruolo. È gradita inoltre una precedente esperienza in catene di ristorazione veloce. Necessaria un'ottima conoscenza della lingua inglese. Cerchiamo persone appassionate per la ristorazione, con forte sensibilità per l'ospitalità. Curiosità, attenzione alle evoluzioni del settore costituiscono caratteristiche importanti per svolgere efficacemente il ruolo. Ricerchiamo candidati con spiccate capacità di leadership, organizzazione e comunicazione, in grado di guidare e motivare il team, favorendo un ambiente di lavoro collaborativo, dinamico e orientato al raggiungimento degli obiettivi. La struttura è annuale e non può fornire alloggio, pertanto saranno considerati esclusivamente candidati residenti o domiciliati nei pressi del luogo di lavoro o disponibili al trasferimento a proprio carico. Cosa Offriamo: - Contratto a tempo indeterminato - RAL compresa tra 35 e 40k, inquadramento previsto B2 del CCNL Industria Turistica AICA - Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni - Mensa aziendale |
29/10/2026 Nuovo!
| Italy - Hosco |
| In qualità di Assistant Front Office Manager, supporterai il Front Office Manager nella gestione delle funzioni di front office e nella supervisione del personale su base giornaliera. Questo ruolo comporta l'impegno a migliorare continuamente la soddisfazione degli ospiti e dei membri del team e a massimizzare le prestazioni finanziarie del reparto. Cosa dovrai fare? - Gestire e coordinare il reparto, implementando gli standard di servizio e di qualità. - Gestire e monitorare i problemi degli ospiti e garantire la soddisfazione dei clienti. - Collaborare alla supervisione e al controllo del budget del reparto, assicurando risultati positivi e implementando modifiche quando necessario. - Collaborare alla preparazione del forecast mensile. - Controllare e supervisionare la corretta applicazione delle politiche di upselling e cross selling nel team di reception. - Assicurarsi che i membri del team abbiano una conoscenza aggiornata dei prodotti, dei servizi, dei prezzi e delle politiche dell'hotel, nonché delle aree locali, e che siano costantemente formati per apprendere e comprendere le politiche e le pratiche. - Comunicare e trasmettere un messaggio coerente riguardo agli obiettivi della FO e ai risultati attesi, nonché alle informazioni cruciali dell'hotel. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nel Front Office di un hotel, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un livello elevato di inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di front office. Conoscenza dei principi di revenue management e delle politiche commerciali. Compensation RAL a partire da 25K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
29/10/2026 Nuovo!
| Italy, Veneto, Venice - Hosco |
| As Assistant Marketing & Communications Manager, you will develop and implement the marketing plan and activities for the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. We look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. - Manage and control marketing budgets by using resources effectively. - Develop and own promotional activities, marketing channels and the production of marketing materials for specific events. - Implement PR campaigns to celebrate successes and awards and the promotion of product. - Create, develop and market key events for the hotel, especially during key business periods. - Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events. - Work with local third party partners, including local media, and maintain professional working relationships with local official bodies. - Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel. - Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required. - Manage and promote the hotel on IHG brand website. - Respond to media enquiries when approached for comments and/or reports. - Research and develop new opportunities within key target markets. - Communicate with internal Event Managers on all aspects of specific event organization and promotion. - Develop and support the Marketing Coordinator/ Marketing & PR Executive, where applicable - Produce monthly reports as required. Master's/Bachelor's degree / higher education qualification / equivalent in Marketing specialization or related field, and two to four years of experience in a hospitality or hotel marketing setting with direct supervisory experience, or an equivalent combination of education and work experience. |
29/10/2026 Nuovo!
| Italy, Sicilia, Palermo - Hosco |
| MARKETING MANAGER At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you. Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium. Villa Igiea reopened on May 2021 completely refurbished after almost two years of renovation work. It shows contemporary design while maintaining its Liberty soul. The hotel has 100 rooms and suites, overlooking the flourishing gardens and the Gulf of Palermo. Well-known Chef Fulvio Pierangelini leads the kitchen brigade and conceive the hotel culinary offer. A beautiful Wellness Centre is available for relaxation and body care while sports lovers will find a spacious and well-equipped fitness room. The property is enriched by a see front swimming pool for the exclusive use of Guests. The Role The Marketing Manager is a multi-tasking marketer supporting an integrated marketing approach of the Villa Igiea marketing activities. He/she executes all the key marketing activities, including collateral, advertising, digital, social, CRM, affinity partners and promotion in key markets. In doing so, the Marketing Manager is looking to develop both brand loyalty and revenue for the hotel. The Marketing Manager will promote the key brand programmes, promotions and new initiatives. Main duties & responsibilities: • Support the Regional Marketing Italy with all the marketing initiatives dedicated to Villa Igiea; • Creation of marketing collaterals in collaborations with the Regional Marketing team; • Support in creating packages; • Support in updating content on the website; • Image library management; • Management of CRM campaigns and data acquisition campaigns; • Creation of gift vouchers and support executions of gift vouchers campaigns; • Assist Head Office with the creation on material for their newsletters; • Point of contact for the hotel to support ad hoc marketing requests; • Support promoting the hotel F&B outlets through clear marketing actions (online and offline); • Support with Digital and Social Media Activities; • Execution of photo and video shootings, in collaboration with the Regional Marketing Director: organization of all the pre-shooting details and support on site What are we looking for? • Bachelor's or Master's degree in Marketing, Communications, or a related field. • Minimum 3 years' experience in a Marketing managerial role, with responsibility for planning and executing marketing initiatives. • Strong communication and interpersonal skills, with the ability to adapt to different stakeholders and situations. • Good understanding of CRM, digital and social media marketing; knowledge of Adobe Campaign Classic is a plus. • Commercial awareness and understanding of how marketing activities contribute to overall business success. • Strong service-oriented mindset with a commitment to excellence. • Proficient in Microsoft Office (PowerPoint, Excel and Word). • Fluent in Italian and English. What do we offer? • Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow. • Ongoing training and development (hard and soft skills) specific to your role and department. • Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance. • Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on Irene Forte products. • Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management. • A competitive salary enhanced by Discretional Service Appreciation, structured fairly for all employees. • Permanent Contract, CCNL Turismo. RAL 40.000€-45.000€ Our Recruitment Process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with HR and the relevant business stakeholders to further explore your profile and experience. If these stages are successful, you will then meet with senior leadership for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process. Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR). |
Filtra gli annunci di lavoro