Trova lavoro per finance and administrative assistant florence in Italia264
27/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Portrait Milano, parte di Lungarno Collection, è uno degli indirizzi più autorevoli nel cuore del Quadrilatero della Moda. Negli spazi dell'antico Seminario Arcivescovile, l'hotel custodisce 73 camere e suite che interpretano l'eleganza milanese con misura e carattere. Fulcro della nostra offerta enogastronomica è il Ristorante 10_11: un ambiente raffinato composto dal bar, ristorante, un incantevole giardino e il suggestivo colonnato affacciato sulla piazza. Aperto tutto il giorno, il 10_11 propone una cucina italiana dai sapori autentici e una proposta mixology ispirata al rito milanese dell'aperitivo. Con piacere condividiamo un'opportunità sfidante all'interno del dipartimento Food & Beverage come Assistant Restaurant Manager. Principali responsabilità: - Supportare il Restaurant Manager nella gestione operativa quotidiana del ristorante, del bar e delle aree F&B, garantendo elevati standard di servizio; - Coordinare e supervisionare il team di sala durante i diversi servizi della giornata, favorendo motivazione, collaborazione e sviluppo delle persone; - Assicurare un'esperienza ospite impeccabile e personalizzata, gestendo con professionalità richieste particolari, feedback e complaint; - Monitorare il corretto svolgimento delle attività operative, garantendo il rispetto degli standard qualitativi; - Supportare la gestione amministrativa del reparto; - Collaborare con gli altri reparti dell'hotel per assicurare un servizio fluido; Requisiti Portrait: Energia e grinta, voglia di far crescere il progetto, desiderio di farne stabilmente parte, amore per la città di Milano, attitudine al sorriso, perseveranza, eleganza non solo esteriore. Requisiti desiderati: - Esperienza pregressa in ruoli simili e in contesti di lusso; - Capacità di adattamento e competenze nella gestione delle operazioni di ristorazione all-day dining; - Il titolo di sommelier professionista sarà considerato un plus; - Fluente conoscenza della lingua inglese, la conoscenza di una seconda lingua straniera è preferibile; - Ottime capacità organizzative e comunicative, con grande attenzione ai dettagli; - La conoscenza degli standard Leading Quality Assurance è considerata un valore aggiunto; - Orientamento al cliente e al lavoro di squadra; Cosa offriamo: - Un ambiente di lavoro orientato alla valorizzazione delle proprie attitudini, con percorsi di carriera finalizzati alla crescita professionale e personale; - Continue opportunità di formazione, attivabili in base alle necessità; - Tariffe Staff e Family & Friends: soggiorni a tariffe esclusive per te, offerte speciali per amici e familiari nelle nostre strutture; - SPA & F&B Benefits: sconti dedicati per rilassarti nelle SPA e vivere esperienze culinarie nei ristoranti e bar della compagnia; - Welfare Program: un piano di welfare aziendale con vantaggi e servizi esclusivi per il tuo benessere; - Incentivi annuali: un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme; - Staff Celebrations & Birthday Celebration: momenti dedicati a festeggiare insieme successi, anniversari aziendali e ricorrenze personali; - Cultura & Arte: accesso gratuito al Museo Salvatore Ferragamo di Firenze, la maison di moda della famiglia da cui la nostra compagnia alberghiera ha origine e di cui interpretiamo la cultura dell'ospitalità; - Viaggi & Ospitalità: tariffe agevolate nel circuito Leading Hotels of the World (LHW) e GHA Discovery; - Mensa aziendale: pasti comodi, salutari e pratici durante il turno di lavoro; - Staffhouse (su disponibilità): alloggio aziendale assegnato in base alle esigenze del momento. |
27/10/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate and professional Assistant Manager Reservations to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities are: - Ensure the delivery of internal and external service, quality, and commercial performance aligned with Reservations KPI objectives. - Collaborate with Sales, Revenue, and Hotel Operations teams to maximize revenue opportunities and minimize operational inefficiencies. - Supervise and ensure completion of daily, weekly, and monthly tasks related to reservations, audits, revenue, compliance, finance, visas, and group bookings. - Identify and escalate risks related to revenue, finance, and guest experience to senior management for proactive resolution. - Monitor and resolve guest complaints promptly by coordinating with relevant departments to ensure a satisfactory resolution. - Keep the department updated with property information, service offerings, new rates, and selling strategies to enhance operational efficiency. - Motivate the reservations team to achieve high service levels and operational excellence, fostering a culture of continuous improvement. - Conduct training for new colleagues and oversee the completion of all business training requirements, ensuring personal development plans are in place for all team members. - Regularly assess team performance, provide coaching and feedback, conduct performance reviews, and ensure adherence to KPIs and standards. |
27/10/2026 Nuovo!
| Italia, Toscana, Florence - Hosco |
| POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts ? to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
27/10/2026 Nuovo!
| Italia, Toscana, Florence - Hosco |
| POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
27/10/2026 Nuovo!
| Italia - Hosco |
| Assistant Front of House Manager Anantara Palazzo Naiadi Rome Hotel is looking for a highly capable and service-driven Assistant Front of House Manager to join its Front of House leadership team. Located in Piazza della Repubblica, the hotel is one of Rome's leading luxury addresses, with 232 rooms and suites, a rooftop terrace and pool, and a guest experience shaped by the standards of Anantara Hotels & Resorts. Reporting directly to the Front of House Manager, this is an ideal opportunity for a hospitality professional who is ready to take full control of the daily Front Office operation, lead from the floor, support and develop the team, and ensure a smooth, confident and polished guest journey at every stage. Key Responsibilities: - Supervise and lead the daily operation of the Front Office - Ensure smooth handling of arrivals, departures, room allocations, guest preferences and billing procedures - Act as the main operational reference point for the department on a day-to-day basis - Maintain excellent service standards and a strong guest-focused culture across all shifts - Handle guest enquiries, complaints and service recovery with professionalism and confidence - Support, coach and develop the Front Office team to ensure consistency and performance - Coordinate closely with Housekeeping, Concierge, Guest Relations, Butlers and other operational departments - Oversee shift organisation, team presence, and operational follow-up - Ensure compliance with procedures, standards, reporting and system accuracy - Step into a broader departmental leadership role whenever required by the operation What We Are Looking For - Previous experience in a supervisory or managerial Front Office role within a luxury hotel - Strong operational knowledge of Front Office procedures and guest service standards - Confidence in leading a team and managing the department on a daily basis - A hands-on approach, strong organisational skills and excellent attention to detail - Ability to remain calm and effective in a fast-paced luxury environment - Excellent communication and interpersonal skills - Fluency in English and Italian; additional languages are an advantage - The knowledge of thai culture could be valued as a plus - Salary Gross per Year starting from 27k Why Join Us This role offers genuine scope and visibility within a high-profile luxury environment. It is an opportunity to take on a position with real responsibility, work closely with senior Front of House leadership, and contribute directly to the delivery of a refined and memorable guest experience under the Anantara brand, known for immersive luxury hospitality and Unforgettable Journeys. If you are ready for a role that offers the substance of a Front Office Manager position within a new and dynamic structure, we would be delighted to hear from you. |
27/10/2026 Nuovo!
| Italia, Lombardia, San Felice del Benaco - Hosco |
| Become part of the Lefay Team and join our new Cluster Offices, where expertise, collaboration and innovation come together to support two extraordinary destinations: Lefay Resort & SPA Lago di Garda, an internationally acclaimed wellness destination, and Lefay Resort & SPA Dolomiti, surrounded by the majestic Dolomites, a UNESCO World Heritage Site. Here, you will have the opportunity to work behind the scenes of two award-winning resorts, contributing to a shared vision of Italian hospitality, wellness and excellence. JOB SUMMARY Supports the Area General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information. Acts as the key liaison between the Area General Manager and the Senior Management team, maintaining a constant balance among competing priorities. The Executive Assistant must be able to work with the highest degree of flexibility and efficiency in managing a wide variety of activities and projects. ROLE & RESPONSIBILITIES - Manages the Area General Manager's calendar, organizing business trips, travel arrangements, and various reservations. - Participates as an extended member of the Executive Team, coordinating and managing the planning of management meetings and the distribution of related briefing materials. - Manages the organization and scheduling of Board of Directors/Owners meetings and prepares the related documentation and information packages. - Personally coordinates special projects assigned by the Area General Manager and prepares documents and correspondence addressed to relevant external stakeholders. - Oversees the management of the cluster headquarters, coordinating the external cleaning services provider and ensuring the effective maintenance and organization of office facilities. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 2 years experience in the administrative assistance, clerical services, or related professional area. OR - 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required. - Available for business travel as required. - Fluent in Italian and English, both written and spoken. A second language (French or German) is preferred. CORE WORK ACTIVITIES Providing Documentation and Reporting Support - Assists the Area General Manager in preparation of various reports and presentations. - Assists with the design and preparation of statistical reports as needed. - Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed. - Makes new files, maintains existing files. - Maintains giveaway/donation files and assists in making reservations. - Provides administrative support to manager/s and department. Supporting Correspondence - Composes and produces correspondence on routine matters. - Produces and distributes correspondence as required. - Acts as a receptionist for the cluster. - Sorts and distributes mail. Ensuring Exceptional Customer Service - Providing services that are above and beyond for customer (internal client) satisfaction and retention. - Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis. - Attends meetings and communicates with executive and peers as an effort to improve quality of service. Additional Responsibilities - Ensures VIP amenity requests from GM/DOPS are handled in timely manner. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Analyzes information and evaluating results to choose the best solution and solve problems. - Attends meetings to plan, organize, prioritize, coordinate and manage activities. - Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. - Informs and/or updates the executives and peers on relevant information in a timely manner. OFFER EUR 35.000 - 38.000 Gross Annual Salary. LOCATION Salò (BS). |
27/10/2026 Nuovo!
| Italia - Hosco |
| In qualità di Assistant Front Office Manager, supporterai il Front Office Manager nella gestione delle funzioni di front office e nella supervisione del personale su base giornaliera. Questo ruolo comporta l'impegno a migliorare continuamente la soddisfazione degli ospiti e dei membri del team e a massimizzare le prestazioni finanziarie del reparto. Cosa dovrai fare? - Gestire e coordinare il reparto, implementando gli standard di servizio e di qualità. - Gestire e monitorare i problemi degli ospiti e garantire la soddisfazione dei clienti. - Collaborare alla supervisione e al controllo del budget del reparto, assicurando risultati positivi e implementando modifiche quando necessario. - Collaborare alla preparazione del forecast mensile. - Controllare e supervisionare la corretta applicazione delle politiche di upselling e cross selling nel team di reception. - Assicurarsi che i membri del team abbiano una conoscenza aggiornata dei prodotti, dei servizi, dei prezzi e delle politiche dell'hotel, nonché delle aree locali, e che siano costantemente formati per apprendere e comprendere le politiche e le pratiche. - Comunicare e trasmettere un messaggio coerente riguardo agli obiettivi della FO e ai risultati attesi, nonché alle informazioni cruciali dell'hotel. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nel Front Office di un hotel, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un livello elevato di inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di front office. Conoscenza dei principi di revenue management e delle politiche commerciali. Compensation RAL a partire da 27K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
27/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| JOB SUMMARY The Executive Assistant Manager in Charge of Quality supports the General Manager in the overall leadership and day-to-day operations of the hotel. This role is responsible for ensuring operational excellence across key departments, maintaining brand standards, enhancing guest satisfaction, and driving a culture of continuous improvement. Working closely with department heads, the Executive Assistant Manager oversees service delivery, monitors quality performance, and ensures that operational procedures are consistently implemented across the property. The role also focuses on employee engagement, guest experience, and the achievement of financial and operational objectives. Key Responsibilities - Support the General Manager in the daily management and strategic direction of the hotel. - Oversee and coordinate the activities of key operational departments, ensuring efficient and effective service delivery. - Drive quality assurance initiatives and ensure compliance with Marriott and hotel standards, policies, and procedures. - Monitor guest satisfaction metrics, online reviews, and customer feedback, implementing action plans to continuously improve the guest experience. - Lead, coach, and develop department managers and team members to foster a high-performance culture. - Ensure service excellence by maintaining the highest standards of hospitality, professionalism, and attention to detail. - Analyze operational and financial performance indicators and support the implementation of initiatives to improve productivity and profitability. - Collaborate with department heads to identify opportunities for process improvements and operational efficiencies. - Ensure compliance with health, safety, and security regulations and company policies. - Participate in budgeting, forecasting, and business planning activities. - Act as a key point of contact in the absence of the General Manager and provide leadership during critical situations. Candidate Profile - Previous experience in a managerial role within the hospitality industry. - Strong leadership and people management skills. - Proven ability to manage multiple departments and priorities in a fast-paced environment. - Excellent interpersonal, communication, and problem-solving abilities. - Strong analytical and organizational skills. - Results-oriented mindset with a strong focus on guest satisfaction and operational excellence. - Fluent in English; additional languages are considered an advantage. - Proficiency in Microsoft Office and hotel management systems. Core Competencies - Leadership and team development - Quality management and continuous improvement - Guest experience and customer service excellence - Operational and financial acumen - Strategic thinking and decision making - Effective communication and stakeholder management - Planning, organization, and execution - Problem solving and adaptability At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
27/10/2026 Nuovo!
| Italia - Hosco |
| In qualità di Assistant Front Office Manager, supporterai il Front Office Manager nella gestione delle funzioni di front office e nella supervisione del personale su base giornaliera. Questo ruolo comporta l'impegno a migliorare continuamente la soddisfazione degli ospiti e dei membri del team e a massimizzare le prestazioni finanziarie del reparto. Cosa dovrai fare? - Gestire e coordinare il reparto, implementando gli standard di servizio e di qualità. - Gestire e monitorare i problemi degli ospiti e garantire la soddisfazione dei clienti. - Collaborare alla supervisione e al controllo del budget del reparto, assicurando risultati positivi e implementando modifiche quando necessario. - Collaborare alla preparazione del forecast mensile. - Controllare e supervisionare la corretta applicazione delle politiche di upselling e cross selling nel team di reception. - Assicurarsi che i membri del team abbiano una conoscenza aggiornata dei prodotti, dei servizi, dei prezzi e delle politiche dell'hotel, nonché delle aree locali, e che siano costantemente formati per apprendere e comprendere le politiche e le pratiche. - Comunicare e trasmettere un messaggio coerente riguardo agli obiettivi della FO e ai risultati attesi, nonché alle informazioni cruciali dell'hotel. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nel Front Office di un hotel, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un livello elevato di inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di front office. Conoscenza dei principi di revenue management e delle politiche commerciali. Compensation Retribuzione annua lorda a partire da 26K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
27/10/2026 Nuovo!
| Italia - Hosco |
| In qualità di Assistant Front Office Manager, supporterai il Front Office Manager nella gestione delle funzioni di front office e nella supervisione del personale su base giornaliera. Questo ruolo comporta l'impegno a migliorare continuamente la soddisfazione degli ospiti e dei membri del team e a massimizzare le prestazioni finanziarie del reparto. Cosa dovrai fare? - Gestire e coordinare il reparto, implementando gli standard di servizio e di qualità. - Gestire e monitorare i problemi degli ospiti e garantire la soddisfazione dei clienti. - Collaborare alla supervisione e al controllo del budget del reparto, assicurando risultati positivi e implementando modifiche quando necessario. - Collaborare alla preparazione del forecast mensile. - Controllare e supervisionare la corretta applicazione delle politiche di upselling e cross selling nel team di reception. - Assicurarsi che i membri del team abbiano una conoscenza aggiornata dei prodotti, dei servizi, dei prezzi e delle politiche dell'hotel, nonché delle aree locali, e che siano costantemente formati per apprendere e comprendere le politiche e le pratiche. - Comunicare e trasmettere un messaggio coerente riguardo agli obiettivi della FO e ai risultati attesi, nonché alle informazioni cruciali dell'hotel. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nel Front Office di un hotel, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un livello elevato di inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di front office. Conoscenza dei principi di revenue management e delle politiche commerciali. Compensation RAL a partire da 25K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
27/10/2026 Nuovo!
| Italia, Veneto, Cortina d'Ampezzo - Hosco |
| IL RUOLO Per la nostra apertura di The First Cortina, siamo alla ricerca di una figura di Assistant Restaurant Manager. In qualità di Assistant Resturant Manager, affiancherà il Restaurant Manager nella gestione della ristorazione, focalizzandosi sul servizio di sala che guiderà e supervisionerà, altresì, supportando lo stesso nelle pratiche amministrative e burocratiche ove necessario. Unendosi alla nostra famiglia il nostro, sarà accolto da un team professionale. LA TUA ATTIVITÀ: - Supervisione delle attività e operazioni di routine - Assistenza alla ideazione, programmazione e stampa dei menù; - Supervisionare il Team di Sala e coordinarsi sempre con il Team del Bar e della Cucina, per garantire un servizio impeccabile; - Mantenere la qualità e gli standard del servizio offerti dal Gruppo sempre alti; - Rispettare le norme di igiene e sicurezza alimentare (HACCP) e garantire sempre che vengano rispettate le normative di sicurezza sui luoghi di lavoro; - Controllare che gli obiettivi finanziari ed economici, siano sempre raggiunti - Supportare e consigliare il RM nelle decisioni amministrative finanziarie e organizzative - Identificare fabbisogni e necessità del proprio Team, e sviluppare piani di sviluppo, chiarendo le priorità e dando sempre linee guida chiare, mantenendo un flusso di comunicazione continuo; - Assicurarsi che la produttività e pro-attività del Team rimanga costante nel tempo; - Garantire la soddisfazione dei clienti, assicurandosi che eventuali richieste e segnalazioni vengano correttamente esaurite e comunicate alla cucina - Aiutare camerieri di sala nei momenti di maggiore affluenza, guidando come esempio; - Coordinarsi con i responsabili degli altri reparti in caso di eventi speciali |
27/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| As Assistant Marketing & Communications Manager, you will develop and implement the marketing plan and activities for the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. We look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. - Manage and control marketing budgets by using resources effectively. - Develop and own promotional activities, marketing channels and the production of marketing materials for specific events. - Implement PR campaigns to celebrate successes and awards and the promotion of product. - Create, develop and market key events for the hotel, especially during key business periods. - Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events. - Work with local third party partners, including local media, and maintain professional working relationships with local official bodies. - Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel. - Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required. - Manage and promote the hotel on IHG brand website. - Respond to media enquiries when approached for comments and/or reports. - Research and develop new opportunities within key target markets. - Communicate with internal Event Managers on all aspects of specific event organization and promotion. - Develop and support the Marketing Coordinator/ Marketing & PR Executive, where applicable - Produce monthly reports as required. Master's/Bachelor's degree / higher education qualification / equivalent in Marketing specialization or related field, and two to four years of experience in a hospitality or hotel marketing setting with direct supervisory experience, or an equivalent combination of education and work experience. |
27/10/2026 Nuovo!
| Italia, Veneto, Cortina d'Ampezzo - Hosco |
| ASSISTANT HOUSEKEEPING MANAGER IL RUOLO Per la nostra apertura di The First Cortina, siamo alla ricerca di una figura di Assistant Housekeeping Manager che si occuperà del coordinamento e della supervisione, delle pulizie di tutte le camere, delle aree comuni dell'hotel, inclusa la spa e i due ristoranti, sotto la guida dell'Housekeeping Manager. Il/la Assistant Housekeeping Manager dovrà aderire ad una precisa gestione del flusso delle operazioni che riguardano il suo dipartimento, supervisionare e coordinare il HSK Team, gestendo in maniera impeccabile l'organizzazione giornaliera, delle pulizie e mantenendo alti standards di servizio. LA TUA ATTIVITÀ: - Aggiornare quotidianamente la/l'Housekeeping Manager su tutto ciò che riguarda le camere, le aree pubbliche e gli ospiti, coordinandosi sempre con i capi servizio, per garantire che le operazioni non subiscano ritardi; - Mantenere un flusso comunicativo costante con il FO e con la Manutenzione per essere sicura/o che ogni richiesta dell'ospite venga soddisfatta nelle tempistiche più brevi possibili; - Conoscere la qualità dei prodotti e delle attrezzature del settore rimanendo sempre aggiornato/a su nuovi materiali, prodotti e/o dispositivi; - Assicurarsi che la propria divisa e quella del Team, sia sempre pulita, per apparire sempre professionale; - Avere un approccio sempre positivo alle richieste degli ospiti, cercando di soddisfare nei più brevi tempi possibili le loro richieste; - Supportare il/la Manager nelle operazioni quotidiane del reparto di pulizia, compresa la pulizia di tutte le camere e le aree pubbliche; - Supervisionare le attività del Guardaroba e degli addetti ai piani (cameriere ai piani e facchini ai piani); - Creare un'atmosfera calda, accogliente e stimolante, personalizzando il servizio per ogni ospite e collega; - Insieme all'HSK Manager occuparsi dell'elaborazione dei reports giornalieri fornendo reportistica di fine mese, rispettando le richieste e le tempistiche del gruppo |
27/10/2026 Nuovo!
| Italia, Toscana, Florence - Hosco |
| POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts ? to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
27/10/2026 Nuovo!
| Italia, Sardegna, Arzachena - Hosco |
| Romazzino a Belmond Hotel is looking for a passionate and dedicated Assistant Front Office Manager to join our team for the 2027 season. You will be a key ambassador of the Belmond experience, dedicated to delivering personalised, luxury services to our most discerning guests. You will demonstrate care, confidence, curiosity, and a strong sense of community, while leading by example and supporting the development of junior team members. You will demonstrate care, confidence, curiosity, and a strong sense of community, leading by example and supporting the professional growth of the restaurant team. Key Responsabilities: · Support the Front Office Manager and Director of Rooms in overseeing the smooth and efficient day-to-day operation of the Front Office. · Lead, motivate, and develop the Front Office team to deliver exceptional service standards. · Create personalised and memorable guest experiences, ensuring the highest levels of guest satisfaction. · Collaborate closely with all hotel departments to ensure seamless communication and service delivery. · Anticipate guest needs and provide service that exceeds expectations, fostering guest loyalty and retention. · 2+ years' experience in the guest services, front desk, or related professional area. · Strong leadership and team-management skills. · Excellent communication and guest-relation abilities. · Ability to anticipate needs and handle high-pressure situations. · Fluency in English at a professional level; proficiency in an additional language is preferred · Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria); · Learning & development activities; · All meals provided · Uniform dry cleaning · Team social events · Accommodation provided for not residents · Career opportunities within Belmond About us Belmond was born from a passion for connecting discerning travellers with the world's most remarkable properties, locations and journeys. From hotels and trains to river cruises and safari lodges, Belmond invites guests to discover a new pace of travel as they savour time, engage with local culture, and connect with nature and people around them through incomparable experiences and unforgettable stories. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 44 properties spread across 25 countries and territories. Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982. Belmond later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urbane icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil's Iguau National Park. Since 2019, Belmond has been part of the world's leading luxury group, LVMH (Moët Hennessy Louis Vuitton). |
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