All job ads16403
12/10/2026 New!
| Italy, Lazio, Rome - Hosco |
| At The St. Regis Rome we are looking for an Executive Assistant manager (EAM) in charge of F&B. JOB SUMMARY Functions as the strategic business leader of the property responsible for food and beverage/culinary operation, including Restaurants/Bars, Room Service, Banquets/Catering, Stewarding and employee cafeteria. Must ensure sanitation and food standards are achieved. The position ensures food and beverage/culinary operations and others hotel operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the departments and developing positive owner relations. Supports the General Manager in monitoring development and implementation of hotel strategies and special project and works with department heads to ensure implementation of the brand service strategy and brand initiatives in order to deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 6 years' experience in the culinary, food and beverage, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. Developing and Maintaining Food and Beverage/Culinary Goals - Develops and implements guidelines and control procedures for purchasing and receiving areas. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Manages department controllable expenses including food cost, supplies, uniforms and equipment. - Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. - Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance. - Establishes challenging, realistic and obtainable goals to guide operational performance, service excellence and desired leadership behaviors. Ensuring Culinary Standards and Responsibilities are Met - Provides direction for menu development. - Monitors the quality of raw and cooked food products to ensure that standards are met. - Determines how food should be presented and create decorative food displays. - Recognizes superior quality products, presentations and flavor. - Ensures compliance with food handling and sanitation standards. - Follows proper handling and right temperature of all food products. - Ensures employees maintain required food handling and sanitation certifications. - Maintains purchasing, receiving and food storage standards. - Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Leading Food and Beverage/Culinary Team - Leads kitchen management team and ensures proper supervision and coordination activities of cooks and workers engaged in food preparation. - Demonstrates new cooking techniques and equipment to staff. - Encourages and builds mutual trust, respect, and cooperation among team members. - Achieves and exceeds goals including performance goals, budget goals, team goals, etc. - Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. - Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. - Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). - Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage and culinary team by soliciting employee feedback, utilizing the "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns. - Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution. - Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. - Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Managing Profitability - Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. - Analyzes service issues and identifies trends. - Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. - Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals - Monitors hotel operations sales performance against budget. - Reviews reports and financial statements to determine hotel operations performance against budget. - Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. - Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Ensuring Exceptional Customer Service - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. - Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. - Empowers employees to provide excellent guest service. - Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. - Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). - Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. - Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. - Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. - Brings issues to the attention of Human Resources as necessary. - Ensures employees are treated fairly and equitably. - Coaches team by providing specific feedback to improve performance. Additional Responsibilities - Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluating results to choose the best solution and solve problems. - Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. - Order and purchase equipment and supplies. MANAGEMENT COMPETENCIES Leadership - Adaptability ? Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. - Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action. - Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions. - Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution - Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. - Driving for Results - Focuses and guides others in accomplishing work objectives. - Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed. Building Relationships - Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals. - Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards. - Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability - Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit. - Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise - Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. - Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. - Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. - Food Production and Presentation - Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards. Willingness to adhere to internal company standards. - Food and Beverage Marketing - Knowledge of local and internal marketing efforts to drive revenue. Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers. - Food and Beverage Inventory - Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production. - Finance/Accounting - Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies. - Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control. - Basic Competencies - Fundamental competencies required for accomplishing basic work activities. - Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). - Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. - Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. - Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. - Writing - Communicates effectively in writing as appropriate for the needs of the audience. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. #LI-FG1 Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
12/10/2026 New!
| Italy, Lazio, Rome - Hosco |
| Entra a far parte del nostro team! Per una delle nostre importanti strutture alberghiere Cluster con brand a livello internazionale siamo alla ricerca di figure di Front Office motivate e orientate all'accoglienza, pronte a contribuire all'esperienza degli ospiti con professionalità e attenzione. Valutiamo anche stagisti. La posizione ha carattere d'urgenza. Principali responsabilità - Accogliere gli ospiti garantendo un servizio cordiale ed efficiente durante tutte le fasi del soggiorno - Gestire check-in, check-out e attività di back office amministrativo - Fornire informazioni sulla struttura e sui servizi, anticipando le esigenze del cliente - Collaborare con tutti i reparti per assicurare un'esperienza fluida e di qualità - Gestire richieste, segnalazioni e attività operative quotidiane del ricevimento Requisiti - Esperienza nel ruolo / anche minima esperienza - Ottima predisposizione al contatto con il pubblico e problem solving - Ottima conoscenza della lingua inglese; ulteriori lingue costituiscono titolo preferenziale - Flessibilità a lavorare su turni, inclusi weekend e festivi - Essere automuniti - Precisione, affidabilità e spirito di squadra Si offre - Contratto secondo il CCNL Turismo; - Retribuzione annuale lorda compresa tra €23000 e €25000; - Mensa aziendale; - Percorsi di formazione e sviluppo professionale; - Inserimento in un contesto internazionale e dinamico; - Concrete possibilità di stabilizzazione in struttura e di crescita. Sede di lavoro: Roma Parco de' Medici La ricerca è rivolta a candidati di entrambi i sessi (L. 903/77 e D.Lgs. 198/2006). Se ami lavorare a contatto con le persone e vuoi essere il primo sorriso che accoglie l'ospite, inviaci la tua candidatura. |
12/10/2026 New!
| Italy - Hosco |
| Per prossime aperture in zona Brianza/lombardia ricerchiamo personale di cucina: Chef, sous chef, capo partita e aiuto cucina. |
12/10/2026 New!
| Italy, Lazio, Rome - Hosco |
| For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Sommelier. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. You are a passionate Sommelier who is always on the lookout for new beverage trends and supervising others to do the same. When you are on the floor, you create energy that is both welcoming and exciting. You take pride in offering our guests a carefully curated wine and sake selection, a warm conversation, and helpful suggestions. Through your expertise, personality and attention to detail, you create memorable experience for our guests while leading by example for the entire team. CORE WORK ACTIVITIES - Represent the AB brand and deliver exceptional guest experience. - Pair and suggest wines and sake that will best complement each particular food menu item. - Identify and propose new wines and sake products to complement existing menu selections. - Research new wine and sake trends and benchmark competitors - Conduct staff wine and sake tastings with company SOP and applicable laws. - Conduct period inventories to ensure percentage cost is at or below budgeted levels. - Order and conduct inventory of specialty wine equipment and glassware. - Create and update wine and sake lists for outlets or restaurants. - Design and implement wine and sake promotions and guest engagement initiatives. - Meet with wine and sake distributors, wineries, and purveyors to stay abreast of latest products and ensure positive vendor relationships. - Curate, update and maintain wine and sake lists. - Attend wine tastings and training to continue self-education and development. - Answer guest questions or concerns regarding the origin, vintage, and style of various wines. - Decant wines appropriately to the wine type. - Issue, open, and serve wine/sake/champagne bottles, ensuring guest satisfaction. - Monitor inventory of wine cellar, ensuring appropriate quality and amounts of wine, proper storage and disposal of wines, and replenishing cellar as needed. - Train and educate server and bartender staff on wine origin, vintage, styles, and pairings. - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. - Ensure that coolers, freezers are set at the correct temperatures and labeled and record equipment and food temperatures on HACCP chart. - Complete scheduled inventories for wine and sake at the end of each month. - Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. - Act as a key operational leader within the restaurant, ensuring service standards are maintained. - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank - Update MICROS system menus as required. - Contribute to team effort by accomplishing related results as needed. - Follow Standard Operating Procedures and brand identity guidelines - Comply with all health, safety and hygiene standards and policies. - Balance the cash register at the start and close of each shift. - Help others when required CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Passion for the hospitality industry. - Possess a good command of English and Italian. - Experience as Sommelier in luxury hospitality, Asian, Japanese or fusion dining concept preferred. - Possess a good command of English and Italian. - Exceptional storytelling and guest engagement skills. - An excellent verbal manner and proven customer service skills. - Good organization skills with an attention to detail. - Able to work in a fast paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends and bank holiday as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
12/10/2026 New!
| Italy, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Commis - Restaurant . Reporting to the Restaurant Manager, the Commis will be part of a team of high-level professionals with a strong passion for F&B. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay. What you'll be doing - Welcome guests and promptly attend to tables - Serve food and beverages to guests - Share your menu knowledge to assist guests with questions and special requests - Check-in with guests to assure satisfaction with each course and beverage - Clean tables, complete closing duties and re-stock tableware and other supplies - Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow cycle time guidelines for all meals. - Maintain cleanliness of work areas throughout the day. - Inspect the cleanliness and presentation all china, glass, and silver prior to use. - Follow Standard Operating Procedures and brand identity guidelines at all time What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in English and Italian - Understanding of F&B operations and luxury hospitality - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanour - Great conversational skills and teamwork-oriented This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
12/10/2026 New!
| Italy, Aosta Valley, Breuil-Cervinia - Hosco |
| Ricerchiamo un/una Addetto/a Attività Sportive qualificato ed empatico/a per la nostra struttura a 5* il "Valtur Cristallo Ski Resort? . Accogliamo una clientela internazionale esigente, che desidera mantenere la propria forma fisica o prepararsi al meglio per le giornate sulle piste da sci. Sarai il punto di riferimento per l'attività motoria dei nostri ospiti, garantendo un servizio su misura, professionale e in linea con gli standard di una struttura a 5 stelle. Di cosa ti occuperai - Corsi Collettivi: Organizzare e condurre piccole classi di gruppo (es. risveglio muscolare, stretching post-sci, yoga, acqua gym, nuoto, idrobike o pilates di base). - Assistenza in Sala: Supervisionare l'area fitness, assistendo gli ospiti nel corretto utilizzo dei macchinari (es. Technogym) e garantendo la massima sicurezza. - Manutenzione dell'Area: Assicurarsi che la palestra sia sempre in perfetto ordine, igienizzata e dotata di asciugamani, acqua e comfort necessari. - Supporto SPA: Collaborare con il team della SPA per promuovere pacchetti benessere integrati (fitness + trattamenti). Requisiti Fondamentali - Formazione: Laurea in Scienze Motorie o certificazioni riconosciute a livello nazionale/internazionale come Personal Trainer (es. ISSA, FIF). - Esperienza: Pregressa esperienza nel ruolo, preferibilmente all'interno di hotel di lusso, resort o club esclusivi. - Lingue: Ottima padronanza della lingua Inglese per comunicare agevolmente con la clientela internazionale. - Soft Skills: Ottimo standing, eccellenti doti comunicative e relazionali, discrezione e orientamento al cliente. Requisito Preferenziale (Non Obbligatorio) - Brevetto di Assistente Bagnanti / Bagnino di salvataggio (in corso di validità): Costituisce un forte plus, in quanto permette di supportare il team della SPA nella supervisione della piscina in caso di necessità. L'Offerta - RAL: 25.000 a 27.000 - Vitto e Alloggio - Ambiente: Contesto lavorativo di prestigio, stimolante e dotato di attrezzature all'avanguardia. |
12/10/2026 New!
| Italy, Sardinia, Palau - Hosco |
| Il "Sales and Reservations Department" Delphina con sede a Palau ricerca: TRAVEL CONSULTANT SPECIALIST La candidatura è aperta a figure con esperienza consolidata e di alto livello nel campo Turistico, con un'ottima capacità di relazione ed evidenti doti commerciali nonché una forte predisposizione al lavoro in Team. Il/La candidato/a dovrà avere una conoscenza approfondita di almeno due lingue straniere (livello madrelingua/bilingue o fluente) tra Inglese, Francese, Tedesco e comprovata autonomia nell'uso del Pacchetto Office (Word, Excel, Outlook) e del web in generale. Il/La candidato/a ideale dovrà essere autonomo nello svolgimento dei compiti assegnati e nel raggiungimento degli obiettivi preposti, assumendosi incarichi di responsabilità con impegno e intraprendenza. Si cerca una persona determinata, capace di affrontare le criticità con lucidità e spiccate doti di problem solving. Si offre contratto a tempo determinato da gennaio a settembre. Sede di lavoro: Palau (SS). I candidati si dichiarano disponibili al trasferimento in qualsiasi struttura del Gruppo Delphina e ad eventuali missioni e trasferte presso gli hotel del Gruppo. Si prega di inviare lettera di presentazione e curriculum con foto contenente l'autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR, non verranno considerate le candidature con documentazione mancante; invitiamo i candidati a prendere visione preventivamente dell' "informativa candidati" disponibile sul nostro sito www.delphina.it/privacy |
12/10/2026 New!
| Italy, Sardinia, Palau - Hosco |
| Il "Sales and Reservations Department" Delphina con sede a Palau ricerca: CENTRALINISTA La risorsa si occuperà della gestione del traffico telefonico in entrata e dello smistamento delle chiamate verso l'ufficio Booking e gli altri reparti aziendali, garantendo elevata efficienza operativa, precisione e massima cura. Si richiedono un tono di voce professionale e cortese, una naturale predisposizione al contatto con il pubblico e la capacità di collaborare con i colleghi in modo proattivo Completano il profilo eccellenti doti comunicative, ottima padronanza della lingua inglese e di una seconda lingua straniera, requisiti indispensabili per rispondere al meglio alle esigenze della nostra clientela internazionale Si offre contratto a tempo determinato da gennaio a settembre. Sede di lavoro: Palau (SS). Si prega di inviare lettera di presentazione e Curriculum con foto contenente l'autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR; invitiamo i candidati a prendere visione preventivamente della "informativa candidati" disponibile sul nostro sito www.delphina.it/privacy |
12/10/2026 New!
| Italy, Sicily, Palermo - Hosco |
| CLUSTER DIRECTOR OF SALES At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you. Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium. The Role The Cluster Director of Sales will lead the sales strategy for the properties under responsibility, balancing revenue growth through account management, account development, strategic partnership management and long-term market positioning. The role requires a dynamic leader with strong emotional intelligence, able to manage senior stakeholder expectations while inspiring and developing high-performing teams. The Cluster Director of Sales will act as a key business partner to Revenue Management, Marketing and Operations, developing and executing cohesive commercial strategies that drive performance, optimize profitability and strengthen client relationships across both properties. The main duties and responsibilities will be: - Define and execute sales strategies to drive the commercial success of both properties through key account management and account development. - Contribute to long-term business planning, budgeting and forecasting, including the preparation and definition of annual Sales & Marketing plans for the properties under responsibility. - Build strong partnerships with Revenue Management, Marketing and Operations to align strategies and achieve commercial objectives. - Partner closely with Revenue Management to optimize pricing, segmentation and channel mix for sustained growth. - Ensure visibility and awareness across all key markets, working closely with Global Sales Office teams to develop relationships and maximize opportunities. - Use data-driven insights and market intelligence to anticipate market shifts, identify opportunities and mitigate risks. - Lead and develop the Sales team, driving performance against agreed targets and fostering collaboration across functions. - Work closely with Groups & Events Sales teams to drive business development, increase enquiry volumes and conversion, and achieve Groups & Events targets. - Represent the properties at key domestic and international trade shows, workshops, roadshows and sales activities. What are we looking for? - Proven experience in a senior Sales leadership role within luxury hospitality. - Over five years of experience in the North American market, with in-depth knowledge of luxury consortia and established industry connections in the U.S. - Strong experience in key account management, account development and strategic sales planning. - Proven leadership and people management skills, with the ability to inspire and develop high-performing teams. - Strong commercial acumen, analytical capabilities and market awareness. - Fluent in English and Italian. - Willingness to travel domestically and internationally as required. What do we offer? - Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow. - Ongoing training and development (hard and soft skills) specific to your role and department. - Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance. - Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on "Irene Forte" products. - Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management. - A competitive salary enhanced by Discretional Service Appreciation structured fairly for all employees. - Permanent Contract, CCNL Turismo. Our Recruitment Process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with HR and the relevant business stakeholders to further explore your profile and experience. If these stages are successful, you will then meet with senior leadership for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process. Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR). |
12/10/2026 New!
| Italy, Aosta Valley, Breuil-Cervinia - Hosco |
| Ricerchiamo per il nostro resort a 5* il Valtur Cristallo Ski un Bagnino/a attento, professionale e cordiale, responsabile della sicurezza e del comfort dell'area piscina. Oltre alle mansioni di sorveglianza, sarai parte integrante dell'esperienza di lusso offerta dalla SPA, curando l'ordine degli spazi e l'accoglienza degli ospiti con un sorriso. Di cosa ti occuperai - Sorveglianza e Sicurezza: Monitorare costantemente l'area della piscina, prevenendo situazioni di pericolo e intervenendo prontamente in caso di necessità con manovre di primo soccorso. - Controllo Acque: Effettuare controlli periodici sui parametri chimico-fisici dell'acqua (cloro, pH) e della temperatura, interfacciandosi con la Manutenzione in caso di anomalie. - Customer Care: Accogliere gli ospiti nell'area piscina, distribuire i teli mare, illustrare le regole di comportamento e rispondere a eventuali richieste. - Allestimento e Ordine: Mantenere il piano vasca, i lettini e le aree relax sempre ordinati, puliti e perfettamente allestiti secondo gli standard dell'hotel. Requisiti Fondamentali - Abilitazione: Brevetto di Assistente Bagnanti / Bagnino di Salvataggio (MIP, FIN o SNS) in corso di validità. - Primo Soccorso: Certificazione BLSD (Basic Life Support and Defibrillation) valida. - Lingue: Conoscenza di base della lingua Inglese per poter interagire con gli ospiti stranieri. - Soft Skills: Massima attenzione e concentrazione, senso di responsabilità, presenza curata e modi cortesi. Requisito Preferenziale (Non Obbligatorio) - Brevetto da Personal Trainer o affini: Costituisce un titolo preferenziale la qualifica nel settore fitness/scienze motorie, utile per fornire consigli base agli ospiti o supportare l'Area Fitness in momenti di picco. L'Offerta - RAL 22.300 a 23.000 - Vitto e Alloggio - Ambiente: Inserimento in un team giovane e dinamico, all'interno di un ambiente di lavoro rilassante e di altissimo livello. |
12/10/2026 New!
| Italy, Sardinia, Pula - Hosco |
| Commis di sala Il/La Commis di Sala supporta il personale di sala nelle attività di servizio, contribuendo a garantire un'esperienza positiva e curata per gli ospiti. Si occupa della preparazione e del riordino della sala, dell'allestimento dei tavoli e del supporto durante il servizio, collaborando costantemente con camerieri e responsabili di sala. Principali mansioni: - Preparazione e allestimento della sala e dei tavoli; - Accoglienza e assistenza ai clienti durante il servizio; - Supporto ai camerieri nella presa e nel servizio delle comande; - Servizio di bevande, pane e portate secondo le indicazioni del personale di sala; - Sbarazzo e riassetto dei tavoli; - Pulizia e ordine delle aree di lavoro; - Collaborazione con la cucina e il personale di sala per garantire un servizio efficiente; - Rispetto delle norme igienico-sanitarie e delle procedure aziendali. |
12/10/2026 New!
| Italy, Lazio, Rome - Hosco |
| Entra a far parte del nostro team! Per una delle nostre importanti strutture alberghiere Cluster con brand a livello internazionale siamo alla ricerca di barman da inserire all'interno del reparto Food and Beverage. La posizione ha carattere d'urgenza. Responsabilità: - Accogliere e assistere gli ospiti durante il servizio; - Preparazione di cocktail classici e signature nel rispetto degli standard aziendali; - Gestire le attività di caffetteria, occupandosi della preparazione di caffè, cappuccini e altre bevande calde; - Gestione del banco bar e della mise en place; - Riordino e pulizia della postazione di lavoro; - Collaborazione con il team di sala per assicurare un servizio fluido ed efficiente. Requisiti richiesti: - Esperienza pregressa nel ruolo, anche breve, preferibilmente in strutture alberghiere o contesti di pari livello - Ottima conoscenza delle tecniche di miscelazione e dei principali cocktail internazionali - Orientamento al cliente, precisione e attenzione ai dettagli - Capacità di lavorare in team e sotto pressione - Flessibilità oraria e disponibilità a lavorare su turni, inclusi weekend e festivi - Conoscenza della lingua inglese - Essere automunito/a Offriamo - CCNL TURISMO ? RAL 22000€ / 24000€ - Mensa aziendale + parcheggio gratuito + corsi di formazione - Inserimento in un ambiente dinamico e strutturato - Ambiente di lavoro dinamico - Possibilità di stabilizzazione all'interno della struttura. Sede di lavoro: Roma Parco de Medici I candidati ambosessi ( L.903/77) sono invitati a leggere l'informativa privacy ai sensi del Regolamento UE 2016/679 ( GDPR). |
12/10/2026 New!
| Italy, Lazio, Rome - Hosco |
| JOB SUMMARY At the St. Regis Rome we are looking for a Director of Groups. Reporting to the Director of Sales, the Director of Groups & MICE is responsible for managing and driving the hotel's business related to group bookings, meetings, incentives, conferences, and events. This role requires a strategic and client-focused approach to create bespoke experiences for high-profile clients and corporate groups. The Director will lead the development and execution of all MICE business strategies, working closely with the sales, marketing, and operations teams to ensure seamless delivery of exceptional service and memorable events, all while driving revenue growth and positioning the hotel as a leading destination for luxury groups and events. CORE WORK ACTIVITIES MICE Sales Strategy and Business Development: - Develop and implement comprehensive sales strategies to attract MICE business (corporate groups, conferences, events, and incentive programs) to the hotel. - Nurture existing relationships with key decision-makers in the MICE sector, including meeting planners, travel agents, and event organizers. - Attend industry events, trade shows, and networking functions to represent the hotel and attract new MICE business. This role requires frequent travel, especially to key industry events and to key partners locations. - Build and maintain strong relationships with key corporate clients, agencies, and event planners to drive repeat business and referrals. - Understand clients' specific event needs and customize solutions that align with the hotel's luxury offerings. - Provide exceptional customer service, ensuring that all group and MICE clients have a seamless and memorable experience from booking to execution. - Oversee the planning and coordination of all MICE groups and events, ensuring they meet the hotel's high standards of service, quality, and luxury. - Act as the main point of contact for all MICE clients, overseeing the execution of their events and ensuring all aspects run smoothly. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the St Regis brand - Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. Revenue and Budget Management: - Set revenue targets and work with the sales and marketing teams to develop pricing strategies for MICE events and group bookings. - Monitor the budget for MICE events and group bookings, ensuring profitability while maintaining luxury service standards. - Analyze booking trends, forecast demand, and develop strategies to increase group and event business during off-peak periods. - Track and analyze the performance of MICE accounts, including revenue, client satisfaction, and event outcomes. - Prepare detailed reports and presentations for senior management, highlighting key successes, areas for improvement, and strategic recommendations. - Maintain accurate records of MICE sales, bookings, and client information in the CRM system. - Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. Team Leadership and Development: - Lead and mentor a team of MICE sales professionals, group sales managers and event coordinators ensuring they are aligned with the hotel's luxury brand and service standards. - Provide training and development opportunities to enhance the team's product knowledge, sales techniques, and customer service skills. - Foster a collaborative environment with internal departments (sales, catering, operations, and front desk) to ensure smooth and efficient event execution. - Develops a close working relationship with internal and external stakeholders. - Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. - Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. This role is essential in positioning the hotel as a top-tier destination for meetings, conferences, and events by ensuring the successful development and delivery of high-end group bookings. The Director of Groups & MICE plays a key role in achieving the hotel's financial goals while delivering an unforgettable experience for clients. Key Skills: - In-depth knowledge of the MICE industry, including trends, client needs, and competitor offerings. Solicits, books and develops local group business. - Ability to develop new emerging markets with a methodical and proactive sales approach - Must posses strong decision making selling and negotiation. Excellent communication and interpersonal skills. - Proactively position and market the property to remain a market leader and strengthen St Regis brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives. - Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected. - Assist in the development of the annual budget plan, ensure projects are executed for all market areas as stated in the hotel budget with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc. Education and Experience: - A minimum of 4-year bachelor's degree in business administration, Marketing, Hotel Management, or related major. - A minimum of 4-years of experience in a similar role as senior sales leader in the MICE sector, with a proven track record of driving revenue growth. - Strong existing client base and relationships within key feeder markets (North America & Europe). - Proven track record of successful MICE sales, business development, and client relationship management in the luxury hospitality sector. - Exceptional leadership and interpersonal skills, with the ability to manage, mentor, and be a point of reference on the group business for the hotel. Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand's culture, ensures fair and equitable treatment and associate satisfaction to enable business success. - Reading, writing and oral proficiency in the Italian and English language. Other languages such as Spanish are a plus. - Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and internal systems, such as: Opera. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
12/10/2026 New!
| Italy, Sardinia, Palau - Hosco |
| Il "Sales and Reservations Department" Delphina con sede a Palau ricerca: JUNIOR TRAVEL CONSULTANT Il/La candidato/a dovrà avere una conoscenza approfondita di almeno una lingua straniera tra Inglese, Francese, Tedesco e l'uso fluente del PC, del pacchetto Office (Word, Excel, Outlook) e del web in generale. La passione per il nostro territorio e l'esperienza nel turismo sono caratteristiche fondamentali per poter svolgere il ruolo. Il/La candidato/a ideale dovrà essere flessibile e dinamico, dotato/a di un'ottima attitudine ai rapporti interpersonali, al lavoro in team e con evidente volontà di apprendere e crescere all'interno dell'azienda. Si offre contratto a tempo determinato da gennaio a settembre. Sede di lavoro: Palau (SS). I candidati si dichiarano disponibili al trasferimento in qualsiasi struttura del Gruppo Delphina e ad eventuali missioni e trasferte presso gli hotel del Gruppo. Si prega di inviare lettera di presentazione e curriculum con foto contenente l'autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR, non verranno considerate le candidature con documentazione mancante; invitiamo i candidati a prendere visione preventivamente dell' "informativa candidati" disponibile sul nostro sito www.delphina.it/privacy |
12/10/2026 New!
| Italy, Lazio, Rome - Hosco |
| Trasforma una richiesta in un evento. E un contatto in un cliente. Per una delle nostre strutture alberghiere Cluster con brand a livello internazionale siamo alla ricerca di una risorsa da inserire all'interno del team Groups & Events ? Area Commerciale. La posizione ha carattere di urgenza. Di cosa ti occuperai: - Gestire e/o supportare le richieste commerciali relative a gruppi, meeting ed eventi MICE; - Entrare in contatto con clienti corporate, agenzie e partner; - Analizzare il brief e comprendere esigenze, obiettivi e caratteristiche dell'evento; - Elaborare e presentare quotazioni e proposte commerciali personalizzate; - Partecipare a call, incontri e site inspection con i clienti; - Gestire i follow up commerciali delle opportunità in corso; - Supportare la negoziazione delle condizioni economiche e contrattuali; - Seguire il processo commerciale fino alla conferma dell'evento e alla sottoscrizione del contratto; - Individuare opportunità di upselling e cross-selling; - Collaborare con il team operativo garantendo un corretto handover delle informazioni relative all'evento confermato. Requisiti: - Diploma o Laurea, preferibilmente in ambito turistico, alberghiero, linguistico o economico. - È gradita una minima esperienza pregressa, anche tramite stage, nel settore hospitality e MICE. - Buona conoscenza della lingua inglese; la conoscenza di una seconda lingua costituisce un plus. - Buona conoscenza del pacchetto Microsoft Office. - Ottime capacità organizzative, relazionali e di problem solving. - Precisione, proattività e forte orientamento al cliente. - Patente B e automunito. Si offre: - Contratto secondo il CCNL Turismo - Retribuzione annuale lorda compresa tra €25000 e €27000; - Mensa aziendale + Parcheggio gratuito + corsi di formazione + welfare aziendale + scontistiche di tutti gli alberghi del brand a livello internazionale; - Inserimento in un contesto internazionale e dinamico; - Possibilità concrete di stabilizzazione e crescita in struttura. Sede di lavoro: Roma Parco de' Medici La ricerca è rivolta a candidati di entrambi i sessi (L. 903/77 e D.Lgs. 198/2006). |
Filter job adverts