Trova lavoro in Torre annunziata183
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate Night Audit Agent to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: • Supporting the Night Auditor Manager in balancing the day's revenues, ensuring accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day. • Handling visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests • Recording major incidents and important information in the Duty Manager's logbook • Ensuring the Resort's credit policy is followed, conducting Credit Check Reports, and signing off on Rebates and Paid-Outs with proper justification. • Preparing detailed reports and end-of-day summaries, which include daily revenue, occupancy statistics, guest activity, and other critical data for management review. • Closing out the financial transactions for the day, including reconciling guest accounts, checking-in and checking-out records, restaurant charges, minibar usage, and all other billed services. • Ensuring that all charges (room rates, incidental charges, etc.) are accurately posted and recorded. Any discrepancies are resolved before the end of the shift. • Ensuring the hotel's safety during the night shift. This includes monitoring security systems, overseeing hotel access, and alerting security personnel about any unusual activities. • Working closely with the morning shift staff to ensure a smooth transition of information, and that all necessary updates are passed along to the day shift team. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| An opportunity has arisen for a Night Manager to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities of this role are: - Be fully aware of and able to handle emergency procedures as defined in the Emergency Evacuation Operations Plan. - Mediate with the Night Auditor to balance the day's revenues, ensure accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day. - Handle visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests. - Record major incidents and important information in the Duty Manager's logbook and ensure the timely and correct completion of the CID report. - Check updated registration cards for completeness and sufficient payment guarantees and ensure proper handling of guest traces and visitor IDs. - Ensure Guest Services Executives are punctual, well-groomed, and provide a high level of service, including meeting and escorting VIP guests. - Handle booking out guests in case of overbooking and arrange emergency visas for guests when necessary. - Ensure the Resort's credit policy is followed, conduct Credit Check Reports, and sign off on Rebates and Paid-Outs with proper justification. - Adhere to and promote Jumeirah International's Guiding Principles and Hallmarks, setting an example for colleagues. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| An opportunity has arisen for a Sous Chef to join the Jumeirah Capri Palace. The main duties and responsibilities of this role are: - Attends meetings and briefings as instructed by the Head Chef and clearly disseminates relevant information to related teams, in a timely manner - Informs and keep the Head Chef up-to-date on challenges and irregularities and recommend courses of action - Responds to change positively, in the departmental function as dictated by the industry, company or hotel - Interacts with colleagues of other departments within areas of responsibility and develops solid working relationships with them - Has a complete understanding and adhere to the company's policy relating to food hygiene and safe food handling practices - Has a complete understanding of, and adhere to the culinary standards relating to recipes, preparation methods and plating standards - Liaises with the Stewarding Manager in order to ensure high standards of cleanliness are maintained in all areas of the kitchen, such as machinery, small Kitchen equipment, floors and fridges - Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage - Takes responsibility for the quality of incoming produce, ensuring that all food merchandise is in accordance with order sheets, receiving records and purchasing specifications - Assists the Head Chef, communicates and delegates the production schedule for the day, collating quantities to be produced from the forecast and for the next day's operation, to the team with clear and concise details, and follow up - To ensure all quality ingredients are accurately ordered. - Ensures all quality ingredients are professionally prepared in accordance with recipes, plating guides, buffet set ups, with an emphasis on maximizing production time and minimizing waste, to support the culinary team achieve its financial goals-targets, food cost. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| È nata un'opportunità per entrare a far parte del team del Jumeirah Capri Palace nel ruolo di Responsabile mensa per la stagione estiva 2027. Le principali mansioni e responsabilità sono le seguenti: - Supervisionare le operazioni quotidiane della mensa del personale, garantendo la preparazione, la presentazione e la distribuzione puntuale di pasti di alta qualità, in conformità con i menu stabiliti, le linee guida nutrizionali e gli standard aziendali. - Pianificare e coordinare i menu giornalieri in collaborazione con l'Executive Chef o con il team di cucina di riferimento, assicurando varietà, equilibrio nutrizionale, uniformità delle porzioni e adeguatezza dell'offerta alle esigenze del personale. - Supervisionare le attività di preparazione, cottura, porzionatura, rifornimento delle linee di distribuzione e servizio dei pasti, garantendo efficienza operativa e standard qualitativi costanti. - Assicurare il pieno rispetto delle normative e delle procedure in materia di sicurezza alimentare, igiene e salute e sicurezza sul lavoro, incluse le procedure HACCP, la corretta conservazione degli alimenti, il controllo delle temperature, i programmi di pulizia e la gestione dei rifiuti. - Gestire e coordinare il personale della mensa, assegnando le mansioni, organizzando i turni, monitorando le prestazioni e garantendo un adeguato livello di copertura del servizio. - Formare, guidare e motivare i collaboratori, promuovendo il lavoro di squadra, il senso di responsabilità, la professionalità e il miglioramento continuo. - Monitorare i consumi alimentari, le quantità prodotte, le porzioni e i livelli delle scorte, al fine di ridurre gli sprechi, prevenire le carenze e ottimizzare l'utilizzo delle materie prime e delle risorse operative. - Gestire le scorte e coordinarsi con i fornitori, l'ufficio acquisti e i dipartimenti competenti per garantire la disponibilità tempestiva di prodotti alimentari, materiali di consumo e attrezzature necessarie al funzionamento quotidiano della mensa. - Monitorare i costi operativi, inclusi i costi delle derrate alimentari, del personale, delle utenze e dei materiali di consumo, assicurando un utilizzo efficiente delle risorse e il rispetto del budget assegnato. - Garantire che i locali della mensa, le attrezzature di cucina, le aree di consumo e le postazioni di servizio siano mantenuti costantemente puliti, ordinati e sicuri. - Raccogliere e valutare i feedback del personale in merito alla varietà dei menu, alla qualità dei pasti, all'efficienza del servizio e all'esperienza complessiva, implementando eventuali azioni di miglioramento. - Collaborare con l'Executive Chef, le Risorse Umane, il dipartimento Facilities, l'Ufficio Acquisti e gli altri reparti interessati, al fine di garantire che il servizio mensa risponda alle esigenze operative e agli standard aziendali. - Applicare le politiche, i processi e le procedure dipartimentali approvate, fornendo istruzioni chiare ai collaboratori e verificandone il costante rispetto. - Monitorare le criticità operative quotidiane, segnalare tempestivamente eventuali incidenti o anomalie ai responsabili competenti e adottare le opportune misure correttive per garantire la continuità del servizio. - Individuare opportunità di miglioramento dell'efficienza operativa, della soddisfazione del personale, della sostenibilità e della qualità del servizio, mantenendosi aggiornato sulle migliori pratiche e sulle innovazioni nel settore della ristorazione collettiva. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| An opportunity has arisen for a Chef de partie to join the Jumeirah Capri Palace for the Summer 2027 season. The main duties and responsibilities are: • Actively manages all aspects of the section and delegate tasks to the junior kitchen staff accordingly to ensure a smooth operation of that kitchen section to the expected quality standards • Manages service during busy periods and in the absence of senior chefs, manages the kitchen ensuring all standards and quality procedures are adhered to the standards • Assists Senior Chefs in the development of new menu ideas to ensure all menus are seasonal and creative using the finest ingredients • Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Company provides world class and luxurious hospitality services to its guests • Supervises and check every dish sent from the section to ensure highest quality standards are maintained. • As Chef de partie and section in charge responsible for refrigeration cleaning, stock rotation, date coding and section deep cleaning • In the absence of a senior chef ensure the daily kitchen records and labelling standards are being maintained at all times. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| An opportunity has arisen for a Bartender to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities of this role are: • Takes orders from customers in a timely, professional and friendly manner. • Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks according to Beverage Recipes. • Serves alcoholic & non-alcoholic beverages according to defined standards. • Ensures that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures. • Maintains a complete knowledge of cocktails, beverages and wines to advise the guests and colleagues when necessary. • Collects money for drinks served and process financial transactions according to Jumeirah cashiering procedures. • Ensures that all stock is established as per par levels and stored according to the Food Hygiene Standards. • Undertakes opening, closing & cleaning tasks as detailed on checklists. • Maintains accurate and up-to-date temperature records for all fridge units within the bar whilst on duty. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| An opportunity has arisen for an Head Chef to join the Jumeirah Capri Palace for the Summer 2027 season. The main duties and responsibilities are: - Create innovative and diverse menus that reflect culinary trends, dietary preferences, and the restaurant's concept, ensuring a balance of flavors, textures, and presentation. - Oversee all aspects of food preparation, ensuring consistency, freshness, and adherence to established recipes and standards. - Supervise and coordinate kitchen staff, including chefs, cooks, and kitchen assistants, assigning tasks, providing training, and ensuring smooth operations during service. - Manage food inventory levels, monitor stock rotation, and minimize waste by implementing effective inventory control measures. - Monitor food costs, analyze variances, and implement cost-saving initiatives without compromising quality or guest satisfaction. - Ensure compliance with food safety regulations, sanitation standards, and hygiene practices to maintain a clean and safe working environment. - Mentor and develop kitchen staff, providing ongoing training, feedback, and opportunities for career advancement to foster a skilled and motivated team. - Collaborate with restaurant management, suppliers, and other departments to coordinate kitchen operations, plan special events, and achieve overall business objectives. - Conduct regular performance evaluations of kitchen staff, recognize achievements, address areas for improvement, and maintain high morale and productivity. - Stay updated on industry trends, culinary techniques, and customer preferences, seeking opportunities to enhance menu offerings, streamline operations, and elevate the dining experience |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate and professional F&B Manager to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities are: - Coordinate organizational and administrative functions across the Food and Beverage Department, ensuring adherence to Jumeirah standards and objectives, and disseminate departmental goals to colleagues. - Establish performance standards and job descriptions for service colleagues, support special promotions, and engage in PR activities to enhance the Hotel's image and profitability. - Maintain up-to-date departmental SOPs, update procedures and ensure communication of changes to relevant departments and colleagues in a timely manner. - Execute assignments delegated by the F&B Director, and foster solid relationships with other departmental management. - Assist in conducting briefings with Outlet Managers, interacting with local community representatives and potential guests, and monitor competitor activities to inform strategic improvements. - Monitor the profitability of F&B outlets, and provide solutions for improvement while ensuring each outlet's profitability. - Aid in the development of ideas to increase F&B sales productivity, plan and implement effective sales and promotional activities, and identify market needs and trends for both Resort guests and the local market. - Contribute to building an efficient team through training, development, safety, and welfare initiatives, and participate in training programs to improve personal and departmental standards. - Assist in the training and development of Outlet Managers, ensure compliance with the Quality Management System (QMS), and promote awareness of customer requirements throughout the organization. - Provide ongoing coaching, counseling, and discipline to colleagues, maintain appropriate records of education and training, and ensure staffing levels and competence are sufficient to meet organizational and customer needs. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate Guest Services Executive - Back Office to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: - Manage guest correspondence and inquiries through email and other communication channels, ensuring timely, accurate, and professional responses. - Prepare, update, and maintain guest profiles, preferences, special requests, and relevant information to ensure personalized service. - Support the coordination of VIP arrivals, amenities, special occasions, and personalized guest arrangements in collaboration with the relevant departments. - Assist in managing guest requests and follow-ups, ensuring proper communication and coordination between departments. - Maintain accurate records, reports, and documentation related to guest relations activities, in accordance with hotel standards and procedures. - Support the management of reservations, confirmations, special requests, and pre-arrival arrangements, liaising with the relevant departments when necessary. - Monitor guest feedback and online reviews, assisting in the follow-up and reporting of guest satisfaction and service-related issues. - Support the handling and documentation of guest complaints, ensuring appropriate follow-up and escalation to senior team members when required. - Ensure compliance with hotel SOPs, data protection requirements, and established service standards. - Maintain updated knowledge of hotel services, facilities, and operational procedures to provide accurate information and effective support to guests and internal teams. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate and professional Assistant Manager Reservations to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities are: - Ensure the delivery of internal and external service, quality, and commercial performance aligned with Reservations KPI objectives. - Collaborate with Sales, Revenue, and Hotel Operations teams to maximize revenue opportunities and minimize operational inefficiencies. - Supervise and ensure completion of daily, weekly, and monthly tasks related to reservations, audits, revenue, compliance, finance, visas, and group bookings. - Identify and escalate risks related to revenue, finance, and guest experience to senior management for proactive resolution. - Monitor and resolve guest complaints promptly by coordinating with relevant departments to ensure a satisfactory resolution. - Keep the department updated with property information, service offerings, new rates, and selling strategies to enhance operational efficiency. - Motivate the reservations team to achieve high service levels and operational excellence, fostering a culture of continuous improvement. - Conduct training for new colleagues and oversee the completion of all business training requirements, ensuring personal development plans are in place for all team members. - Regularly assess team performance, provide coaching and feedback, conduct performance reviews, and ensure adherence to KPIs and standards. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate Reservations Agent to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: • Assisting and advising customers displaying excellent knowledge of the variety of options provided. • Making reservations for customers based on their requirements and preferences. • Helping plan travel itineraries by suggesting local tourist attractions and places of interest. • Processing payments and sending confirmation details to customers. • Sorting out any issues that may arise with bookings or reservations. • Selling and promoting reservation services. • Answering any questions customers might have about the reservation process according to Jumeirah standards. • Up-selling, when appropriate, by informing customers of additional services or special packages. • Providing support to customers who may need to amend or cancel a reservation. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate Guest Services Executive - Concierge to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: - Greet guests upon arrival and assist with check-in, orientation, and general inquiries. - Handle guest requests efficiently, ensuring timely follow-up and accurate communication with relevant departments. - Maintain knowledge of hotel services, facilities, and local attractions to provide accurate information and recommendations. - Prepare and update guest profiles, noting preferences and special requirements for personalized service. - Assist in coordinating VIP amenities and special arrangements under the guidance of senior team members. - Ensure compliance with SOPs, grooming standards, and health and safety protocols. - Support the team in managing reservations, confirmations, and guest correspondence. - Handle guest complaints professionally and escalate complex issues to senior colleagues. - Promote hotel services and upsell opportunities to enhance guest experience and revenue. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate and professional Reservations Manager to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities are: - Oversee the delivery of internal and external service, quality, and commercial performances as per Central Reservations KPI objectives. - Work closely with the team to maximize revenue opportunities and reduce operational inefficiencies. - Attend meetings related to reservations and share relevant insights on performance and trends. - Monitor automated reservation services to ensure optimal capacity and resolve any service degradation. - Monitor and follow up on guest complaints, ensuring relevant solutions are provided by coordinating with other departments. - Ensure training of new colleagues in the department and hotels is planned and scheduled in advance. - Oversee all aspects of people management, including development, target setting, reviews, and performance. - Act as a point of contact for reservations with external partners, managing and maintaining relationships. - Act in the absence of the Director of Reservations and perform other duties as required by management. - Act as a point of contact for reservations with external partners, managing and maintaining relationships. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| An opportunity has arisen for a Valet Driver / Bell Attendant to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities of this role are: - Provide courteous, professional, and friendly service to all guests, ensuring their comfort and safety during valet and transportation services. - Welcome guests upon arrival, escorting them to their vehicle and offering personalized assistance throughout the process. - Open car doors for guests arriving or departing from the main entrance, greeting them with a warm smile to ensure a pleasant and memorable first impression. - Assist guests with loading and unloading luggage, providing trolley support when needed, and ensuring a smooth transition from arrival to departure. - Ensure compliance with company policies and standards at all times, including holding a valid UAE driver's license, properly using communication devices, and representing the Jumeirah brand with professionalism. - Report any incidents, vehicle damage, or delays immediately to the Team Leader, maintaining clear communication and adherence to operational schedules. - Maintain a clean, organized, and professional personal appearance, following strict hygiene and grooming standards. - Safeguard company property and maintain confidentiality of proprietary information. - Perform any additional tasks or responsibilities assigned by management in support of service excellence and operational needs. |
06/11/2026 Nuovo!
| Italia, Campania, Anacapri - Hosco |
| We are on the lookout for a passionate Guest Services Executive - Front Office to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: - Welcome guests and manage check-in/check-out processes accurately and efficiently. - Respond promptly to guest inquiries and requests, ensuring personalized service. - Coordinate with other departments (Housekeeping, Concierge, Executive Lounge, Recreation, F&B) to fulfill guest needs. - Handle special requests such as transportation, dining reservations, and amenities. - Resolve minor guest complaints professionally and escalate complex issues when necessary. - Promote hotel services and amenities, upselling where appropriate. - Maintain accurate guest records and ensure compliance with service standards. - Support VIP and repeat guest recognition programs. - Uphold safety, security, and privacy protocols at all times |
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