Deputy General Manager-Anantara Convento di Amalfi Grand Hotel - Minor Hotels - Southern Europe

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Executive Assistant Manager in charge of Quality - Sheraton Milan San Siro - Sheraton Milan San SiroNuovo!

JOB SUMMARY The Executive Assistant Manager in Charge of Quality supports the General Manager in the overall leadership and day-to-day operations of the hotel. This role is responsible for ensuring operational excellence across key departments, maintaining brand standards, enhancing guest satisfaction, and driving a culture of continuous improvement. Working closely with department heads, the Executive Assistant Manager oversees service delivery, monitors quality performance, and ensures that operational procedures are consistently implemented across the property. The role also focuses on employee engagement, guest experience, and the achievement of financial and operational objectives. Key Responsibilities - Support the General Manager in the daily management and strategic direction of the hotel. - Oversee and coordinate the activities of key operational departments, ensuring efficient and effective service delivery. - Drive quality assurance initiatives and ensure compliance with Marriott and hotel standards, policies, and procedures. - Monitor guest satisfaction metrics, online reviews, and customer feedback, implementing action plans to continuously improve the guest experience. - Lead, coach, and develop department managers and team members to foster a high-performance culture. - Ensure service excellence by maintaining the highest standards of hospitality, professionalism, and attention to detail. - Analyze operational and financial performance indicators and support the implementation of initiatives to improve productivity and profitability. - Collaborate with department heads to identify opportunities for process improvements and operational efficiencies. - Ensure compliance with health, safety, and security regulations and company policies. - Participate in budgeting, forecasting, and business planning activities. - Act as a key point of contact in the absence of the General Manager and provide leadership during critical situations. Candidate Profile - Previous experience in a managerial role within the hospitality industry. - Strong leadership and people management skills. - Proven ability to manage multiple departments and priorities in a fast-paced environment. - Excellent interpersonal, communication, and problem-solving abilities. - Strong analytical and organizational skills. - Results-oriented mindset with a strong focus on guest satisfaction and operational excellence. - Fluent in English; additional languages are considered an advantage. - Proficiency in Microsoft Office and hotel management systems. Core Competencies - Leadership and team development - Quality management and continuous improvement - Guest experience and customer service excellence - Operational and financial acumen - Strategic thinking and decision making - Effective communication and stakeholder management - Planning, organization, and execution - Problem solving and adaptability   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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04/11/2026

Resident Manager M/F - Experimental Roma - ExperimentalNuovo!

ABOUT US Founded in 2007, Experimental* was born from a desire to redefine hospitality. At first, a humble cocktail bar tucked away in Paris. As doors opened to new cities, restaurants and wine bars soon followed. Finally hotels, the ultimate measure of hospitality, an experience that weaves each element under one roof. Over the years, the map has kept expanding, from European capitals like Rome, Paris and London to seasonal escapes such as Comporta, Ibiza and Menorca in summer, and the slopes of Verbier and Val d'Isère in winter. The group also has addresses in Porto, Venice, New York, Biarritz and the Cotswolds. ABOUT EXPERIMENTAL ROMA Opened in October 2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma is a vibrant and cinematic destination from Experimental. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita: elegant, timeless, and irresistibly Italian. The property features 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental at this exciting new chapter and help shape the hotel's journey as it establishes itself on the Roman hospitality scene, where creativity, passion, and the joy of hospitality come together. ABOUT THE JOB As Resident Manager, you are responsible for overseeing the accommodation operations of Experimental Roma, ensuring smooth day-to-day operations and an exceptional guest experience. Your role is hands-on and operational, with a focus on the Rooms Division, including Front Office, Reservations and Housekeeping. You will lead and support the teams in delivering the creativity, elegance and excellence that define the Experimental spirit. In this role, you will be responsible for: Opening & Operational Development - Support the hotel's transition into its first phase of operations, ensuring that processes and routines are established and continuously improved. - Ensure that rooms, equipment and accommodation areas are fully operational and maintained to the expected standards. - Identify and resolve any operational issues arising after opening, working closely with the relevant support teams. - Ensure that the accommodation teams have the tools, resources and procedures needed to deliver a seamless guest experience. Operations - Oversee the smooth daily operation of the accommodation departments, including Front Office, Reservations and Housekeeping. - Ensure fluid communication and coordination between teams to guarantee a seamless guest experience. - Represent the hotel and the Experimental brand through exemplary guest engagement, personalised advice and service, fostering guest satisfaction and loyalty. - Monitor the condition, cleanliness and presentation of guest rooms and accommodation areas, coordinating maintenance needs and ensuring the property is kept to the expected standards. - Support and guide the accommodation teams in developing and improving their daily operations. - Ensure compliance with hygiene and safety regulations in line with local standards. Guest Experience & Standards - Ensure that Experimental's service standards and hospitality philosophy are consistently reflected throughout the guest journey. - Handle guest feedback, complaints and special requests with professionalism and care. - Monitor guest satisfaction and online reviews, identifying opportunities for improvement. - Ensure that operational procedures and brand standards are consistently applied across the accommodation departments. Revenue Management & Performance - Monitor accommodation performance and contribute to achieving revenue and budget targets. - Work closely with the Revenue and Sales teams to support the implementation of pricing, distribution and sales strategies. - Monitor key performance indicators and identify opportunities to improve operational efficiency and guest satisfaction. Accounting & Financial Control - Supervise inventories and stock management related to the accommodation departments, in line with group standards. - Manage purchasing processes and monitor deliveries and supplier relationships within your scope. - Monitor departmental expenses and contribute to optimising operational performance in line with budget targets. - Coordinate administrative and reporting matters related to accommodation operations with the group's headquarters. Human Resources - Ensure compliance with local labour laws and regulations. - Support recruitment and onboarding for the accommodation teams in collaboration with the HR department. - Oversee team scheduling in line with business needs and occupancy levels. - Support the professional development and training of your teams, fostering a culture of service excellence and collaboration. - Work closely with the HR team to apply group standards and encourage internal mobility. - Monitor payroll expenses within your departments and identify opportunities to optimise staffing costs. ABOUT YOU You are a passionate hospitality professional with a strong operational background and a hands-on approach to hotel management. - You have solid experience in hotel operations, ideally in a Resident Manager, Deputy Hotel Manager or Rooms Division leadership role within a high-end hotel. - You have a strong understanding of accommodation operations, particularly Front Office, Reservations and Housekeeping. - You demonstrate strong leadership, autonomy and a collaborative spirit. - You are highly organised, reliable and able to manage multiple priorities efficiently. - You are guest-oriented, attentive to detail and committed to delivering exceptional service. - You have a good understanding of hotel performance indicators, revenue management and cost control. - You are fluent in English and Italian (French or a third language is a plus). - You are proficient in hotel management systems (Opera, Micros) and the Microsoft Office Suite. Live the Experimental Experience! Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: - Opportunities of training and career development. - Possibilities of internal mobility in France, Italy, Switzerland, Balearic Islands, Portugal, etc. - Attractive discounts in all our venues (cocktail bars, wine bars & restaurants).

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04/11/2026

Deputy Manager (m/f/d) - Bluserena Sede CentraleNuovo!

BLUSERENA HOTELS & RESORTS ? CHI SIAMO La nostra storia è iniziata con un hotel sul mare. Da allora il nostro gruppo è cresciuto fino a una dimensione internazionale. Oggi accogliamo i nostri ospiti in 13 hotel e resort, a 4 e a 5 stelle, in moderni centri congressi e nella prestigiosa Ethra Thalasso SPA. Gli hotel sono in Sardegna, Puglia, Sicilia, Calabria e Abruzzo, affacciati su spiagge meravigliose, e in Piemonte, nel comprensorio sciistico della Vialattea. Offriamo circa 4.200 camere e nei periodi di piena attività contiamo su circa 2.500 dipendenti. Vogliamo offrire ai nostri ospiti momenti che ricorderanno per sempre. Ascoltiamo i loro desideri per realizzare la vacanza che sognano. Abbiamo cura e rispetto per i territori che ci ospitano, per la loro natura e il loro sviluppo. È grazie a tutto questo, all'impegno di ogni giorno, che possiamo offrire esperienze indimenticabili, con tutta la passione e la cura dell'autentica ospitalità italiana. OVERVIEW DELLA POSIZIONE Per far fronte allo sviluppo e alle nuove esigenze ricerchiamo Deputy Manager (m/f/d) disponibili ad unirsi a noi per la stagione estiva 2027 con spirito di squadra, passione, entusiasmo per offrire un servizio di alta qualità, con attenzione ai dettagli e orientamento alla soddisfazione degli ospiti. LA STAGIONE 2027 INIZIA ORA! Vieni a costruire il tuo futuro insieme a noi. Partecipa ai Career Day Bluserena: vieni a conoscerci e scopri le opportunità lavorative che ti aspettano. Consulta le date sul sito www.bluserena.it/lavora-con-noi, invia la tua candidatura e passa a trovarci! SEDE DI LAVORO La posizione è aperta per le nostre strutture, 4 e 5 stelle, in Sardegna, Calabria, Puglia, Sicilia, Abruzzo. AREA DI RESPONSABILITA' In supporto all'Hotel Manager, il Deputy Manager si occuperà di: Supportare la direzione nelle attività di gestione della struttura e di coordinamento dei collaboratori Supervisionare i reparti operativi dell'Hotel Curare le relazioni con gli ospiti, al fine di offrire un ottimo servizio, anticipando le loro richieste Supportare la gestione del complaint Collaborare per garantire il rispetto degli standard qualitativi aziendali Collaborare per garantire il rispetto delle normative HACCP, sicurezza, privacy, igiene e ambiente Supportare le attività di monitoraggio dell'animazione Predisporre reportistica sulle attività CONOSCENZE SPECIFICHE E FORMAZIONE Precedente, anche se breve, esperienza (in hotel, villaggi e resort) Diploma o Laurea Buona conoscenza pacchetto Office Spiccate doti organizzative Ottime doti di comunicazione e standing Orientamento al cliente e proattività Capacità di lavorare in team Affidabilità e serietà Costante volontà di crescere e misurarsi in un contesto altamente professionale che ambisce a raggiungere i più alti standard di servizio Disponibilità al trasferimento per la stagione estiva La conoscenza della lingua inglese o di altra lingua oltre l'italiano costituisce titolo preferenziale Fascia retributiva in linea con i principi di trasparenza retributiva della Direttiva UE 2023/970: CCNL Turismo Federalberghi; Livello: 1°-QB; RAL € 29.185,94 - € 32.305,42. Il posizionamento retributivo nella fascia dipenderà da valutazione oggettiva delle competenze, esperienze pregresse e qualifiche professionali emerse nel processo di selezione. Non richiediamo né utilizziamo informazioni sulla storia retributiva dei candidati. La ricerca è rivolta a candidati di qualsiasi genere, età, abilità fisica, orientamento sessuale, opinione politica, credo religioso, origine etnica e nazionalità, nel pieno rispetto della normativa vigente. Inviando la candidatura si dichiara di aver letto l'informativa presente sul sito www.bluserena.it

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04/11/2026

Management Development Program - Rooms - Collegio alla Querce, Auberge Resorts CollectionNuovo!

Company Description A CAREER AS UNIQUE AS YOU ARE About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description  (MDP) is a 12-month on property paid training and development program. The program path consists of 80% work experience and 20% professional development. The program is broken into two main phases: Phase 1 - Mastering Service & Department Knowledge and Phase 2 - Management Essentials, Leadership & Soft Skills Development. Auberge Resorts currently offers several dedicated paths, with focus areas in: Food & Beverage, Culinary and Rooms. Candidates will be asked during the recruitment phase to select their path of focus as well as their preferred property location. Upon completion of all program components, the MDP will be placed into a management/assistant management role (based on availability and willingness to relocate). Program Benefits - Fast-track management development - Promotion to management/assistant management level upon program completion - Support role rotations throughout the property, guided by the learning objectives for each department - Ongoing career growth with a rapidly expanding luxury hotel company - Monthly MDP Meetups with fellow MDPs across the collection - Mentorship opportunities with home office leaders - Discounted rates through the Team Member Stay Program - Task force opportunities and assignments abroad - Housing - Relocation stipend for approved expenses Position Details: - CCNL Federturismo - Employment Type: Fixed-term; Full-time - Salary Range: € 26.500 gross per year / 14 months Qualifications The Management Development Program is specifically tailored for students or graduates from accredited hospitality schools within the United States or Europe. While prior experience in hospitality is preferred, the following qualities are essential: - A demonstrated passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Strong communication and interpersonal skills. - A proven willingness to learn, coupled with curiosity, resilience, and self-motivation. - The ability to excel in a fast-paced environment. - A keen interest in leadership and career advancement. Candidates must possess eligibility to work in the chosen country.  Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit

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04/11/2026

Addetta/o Hospitality & Accoglienza ? Bed & Breakfast

Openjobmetis S.p.A., Divisione Agroalimentare, ricerca e seleziona, per prestigiosa realtà del settore alberghiero situata nel Chianti, una risorsa da inserire nel ruolo di: Addetta/o Hospitality & Accoglienza ? Bed & Breakfast Posizione La risorsa si occuperà della gestione delle prenotazioni e dell'accoglienza degli ospiti durante il loro soggiorno. Principali mansioni e responsabilità: - Accoglienza e Gestione Clienti: Accoglienza e assistenza quotidiana agli ospiti; - Gestione e Inserimento delle prenotazioni nel software Manava e monitoraggio dei canali Beddy e Booking; - Gestione delle attività amministrative e cassa: gestione dei pagamenti, emissione di scontrini/fatture, registrazione dei documenti d'identità sui portali dedicati e chiusura serale della cassa fiscale; - Servizio colazioni e camere: preparazione e servizio delle colazioni, pulizia e riassetto camere per check-in e check-out, gestione delle scorte di biancheria e materiali; - Supporto Enoteca: Supporto operativo alle attività dell'enoteca. Requisiti - Ottima conoscenza della lingua inglese, sia scritta che parlata; - Ottime capacità relazionali, comunicative ed empatiche, orientamento all'ospitalità e attenzione alle esigenze dell'ospite; - Disponibilità a svolgere attività operative legate alla gestione della struttura, inclusi il servizio colazioni e il riassetto delle camere; - Buona dimestichezza con i principali strumenti informatici e con il Pacchetto Office; - Precisione, discrezione e affidabilità nella gestione delle informazioni e delle attività amministrative; - Attitudine all'utilizzo di gestionali per la gestione delle prenotazioni e dei portali dedicati; - Buone capacità organizzative e di problem solving; - Flessibilità oraria; - Disponibilità nella gestione delle richieste e delle chiamate degli ospiti; - Preferibile residenza o domicilio in zona, considerata la sede di lavoro; - Disponibilità immediata Altre informazioni Orario di lavoro: disponibilità dal lunedì alla domenica con un giorno di pausa.. Contratto di lavoro: inserimento diretto in azienda Inquadramento: Ccnl Industria Turistica Sede di lavoro: Greve in Chianti(FI) L'annuncio è rivolto a tutte le persone, senza distinzione di sesso, in riferimento al D. Lgs. 198/2006. Rifiutiamo ogni forma di discriminazione, crediamo nelle pari opportunità, nelle diversità e nell'inclusione.

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30/10/2026

Ricerche collegate

Area manager

Finance manager

Office manager

Receptionist

Degree in economics and management