Addetta/o Hospitality & Accoglienza ? Bed & Breakfast

Annunci di lavoro correlati

Management Development Program - Rooms - Collegio alla Querce, Auberge Resorts CollectionNuovo!

Company Description A CAREER AS UNIQUE AS YOU ARE About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description  (MDP) is a 12-month on property paid training and development program. The program path consists of 80% work experience and 20% professional development. The program is broken into two main phases: Phase 1 - Mastering Service & Department Knowledge and Phase 2 - Management Essentials, Leadership & Soft Skills Development. Auberge Resorts currently offers several dedicated paths, with focus areas in: Food & Beverage, Culinary and Rooms. Candidates will be asked during the recruitment phase to select their path of focus as well as their preferred property location. Upon completion of all program components, the MDP will be placed into a management/assistant management role (based on availability and willingness to relocate). Program Benefits - Fast-track management development - Promotion to management/assistant management level upon program completion - Support role rotations throughout the property, guided by the learning objectives for each department - Ongoing career growth with a rapidly expanding luxury hotel company - Monthly MDP Meetups with fellow MDPs across the collection - Mentorship opportunities with home office leaders - Discounted rates through the Team Member Stay Program - Task force opportunities and assignments abroad - Housing - Relocation stipend for approved expenses Position Details: - CCNL Federturismo - Employment Type: Fixed-term; Full-time - Salary Range: € 26.500 gross per year / 14 months Qualifications The Management Development Program is specifically tailored for students or graduates from accredited hospitality schools within the United States or Europe. While prior experience in hospitality is preferred, the following qualities are essential: - A demonstrated passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Strong communication and interpersonal skills. - A proven willingness to learn, coupled with curiosity, resilience, and self-motivation. - The ability to excel in a fast-paced environment. - A keen interest in leadership and career advancement. Candidates must possess eligibility to work in the chosen country.  Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit

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30/10/2026

Deputy Manager (m/f/d) - Bluserena Sede CentraleNuovo!

BLUSERENA HOTELS & RESORTS ? CHI SIAMO La nostra storia è iniziata con un hotel sul mare. Da allora il nostro gruppo è cresciuto fino a una dimensione internazionale. Oggi accogliamo i nostri ospiti in 13 hotel e resort, a 4 e a 5 stelle, in moderni centri congressi e nella prestigiosa Ethra Thalasso SPA. Gli hotel sono in Sardegna, Puglia, Sicilia, Calabria e Abruzzo, affacciati su spiagge meravigliose, e in Piemonte, nel comprensorio sciistico della Vialattea. Offriamo circa 4.200 camere e nei periodi di piena attività contiamo su circa 2.500 dipendenti. Vogliamo offrire ai nostri ospiti momenti che ricorderanno per sempre. Ascoltiamo i loro desideri per realizzare la vacanza che sognano. Abbiamo cura e rispetto per i territori che ci ospitano, per la loro natura e il loro sviluppo. È grazie a tutto questo, all'impegno di ogni giorno, che possiamo offrire esperienze indimenticabili, con tutta la passione e la cura dell'autentica ospitalità italiana. OVERVIEW DELLA POSIZIONE Per far fronte allo sviluppo e alle nuove esigenze ricerchiamo Deputy Manager (m/f/d) disponibili ad unirsi a noi per la stagione estiva 2027 con spirito di squadra, passione, entusiasmo per offrire un servizio di alta qualità, con attenzione ai dettagli e orientamento alla soddisfazione degli ospiti. SEDE DI LAVORO La posizione è aperta per le nostre strutture, 4 e 5 stelle, in Sardegna, Calabria, Puglia, Sicilia, Abruzzo. AREA DI RESPONSABILITA' In supporto all'Hotel Manager, il Deputy Manager si occuperà di: Supportare la direzione nelle attività di gestione della struttura e di coordinamento dei collaboratori Supervisionare i reparti operativi dell'Hotel Curare le relazioni con gli ospiti, al fine di offrire un ottimo servizio, anticipando le loro richieste Supportare la gestione del complaint Collaborare per garantire il rispetto degli standard qualitativi aziendali Collaborare per garantire il rispetto delle normative HACCP, sicurezza, privacy, igiene e ambiente Supportare le attività di monitoraggio dell'animazione Predisporre reportistica sulle attività CONOSCENZE SPECIFICHE E FORMAZIONE Precedente, anche se breve, esperienza (in hotel, villaggi e resort) Diploma o Laurea Buona conoscenza pacchetto Office Spiccate doti organizzative Ottime doti di comunicazione e standing Orientamento al cliente e proattività Capacità di lavorare in team Affidabilità e serietà Costante volontà di crescere e misurarsi in un contesto altamente professionale che ambisce a raggiungere i più alti standard di servizio Disponibilità al trasferimento per la stagione estiva La conoscenza della lingua inglese o di altra lingua oltre l'italiano costituisce titolo preferenziale Fascia retributiva in linea con i principi di trasparenza retributiva della Direttiva UE 2023/970: CCNL Turismo Federalberghi; Livello: 1°-QB; RAL € 29.185,94 - € 32.305,42. Il posizionamento retributivo nella fascia dipenderà da valutazione oggettiva delle competenze, esperienze pregresse e qualifiche professionali emerse nel processo di selezione. Non richiediamo né utilizziamo informazioni sulla storia retributiva dei candidati. La ricerca è rivolta a candidati di qualsiasi genere, età, abilità fisica, orientamento sessuale, opinione politica, credo religioso, origine etnica e nazionalità, nel pieno rispetto della normativa vigente. Inviando la candidatura si dichiara di aver letto l'informativa presente sul sito www.bluserena.it

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30/10/2026

Milan Market Account Director_Corporate (Maternity Leave Cover) - Sheraton Milan MalpensaNuovo!

JOB SUMMARY Milan, renowned for its rich history, stunning architecture, and thriving fashion and design scene, offers an unparalleled backdrop for your professional journey. Our beautiful properties, including the Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan, provide the perfect setting for you to showcase your sales expertise and drive our business forward.  Responsible for proactively soliciting and managing sales (rooms, group& catering ? corporate segment) opportunities. Actively up-sells each business opportunity to maximize revenue opportunity. Proactively uncovering new prospects for the cluster and maximizing conversion of business in line with the Hotels' budgetary goals. This position is considered to be an important role within the Sales structure, and requires a high degree of self-motivation and the ability to work unsupervised using own initiative. He/she must be flexible and move to any hotels of the Marriott Milan Market (The Westin Palace, Sheraton San Siro, Sheraton Milan Malpensa). Representing Marriott International world-wide, promoting the quality image of the company at every opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. CANDIDATE PROFILE   Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related.  Must be proficient in writing, speaking and negotiating in local language and English. CORE WORK ACTIVITIES  Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new room/group/catering business to achieve personal and property revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities - Working closely with the Director of Sales to achieve both personal revenue goals (by working towards an agreed Masters target) and the budgeted goals for the properties. - Proactively manage a pre-determined number of key accounts, key prospects and other active accounts to ensure maximum yield in rooms and banqueting revenue in line with budgetary objectives.  - Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.  - Proactively sourcing and prospecting new accounts for the properties, and following the sales process through to convert into ?producing' accounts.  - To attend any trade fairs as a representative of Marriott International, ensuring that the quality image of the organisation is portrayed, and that every opportunity is taken to promote the Properties.  - A sales report is to be completed in a timely manner after attendance of trade shows or missions.  - Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. · Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.  - To actively support and promote Marriott Sales programs to reach established targets and ensure appropriate administration is completed on our website etc for these programs to meet company guidelines - Proactively assures implementation of daily sales activities (sales calls, tradeshow attendance, office visits, site inspections etc) in order to acquire new business and/or close on business.  - Responds to incoming group/catering opportunities for the property that are outside parameters of the Convention Teams at the hotels. - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. - Uses sales resources and administrative/support staff effectively. Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's Customer Service Standards and property's Brand Standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Participates in and practices daily service basics of the brand. • Performs other duties, as assigned, to meet business needs.     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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30/10/2026

Management Development Program - Rooms - Collegio alla Querce, Auberge Resorts CollectionNuovo!

Company Description A CAREER AS UNIQUE AS YOU ARE About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description  (MDP) is a 12-month on property paid training and development program. The program path consists of 80% work experience and 20% professional development. The program is broken into two main phases: Phase 1 - Mastering Service & Department Knowledge and Phase 2 - Management Essentials, Leadership & Soft Skills Development. Auberge Resorts currently offers several dedicated paths, with focus areas in: Food & Beverage, Culinary and Rooms. Candidates will be asked during the recruitment phase to select their path of focus as well as their preferred property location. Upon completion of all program components, the MDP will be placed into a management/assistant management role (based on availability and willingness to relocate). Program Benefits - Fast-track management development - Promotion to management/assistant management level upon program completion - Support role rotations throughout the property, guided by the learning objectives for each department - Ongoing career growth with a rapidly expanding luxury hotel company - Monthly MDP Meetups with fellow MDPs across the collection - Mentorship opportunities with home office leaders - Discounted rates through the Team Member Stay Program - Task force opportunities and assignments abroad - Housing - Relocation stipend for approved expenses Position Details: - CCNL Federturismo - Employment Type: Fixed-term; Full-time - Salary Range: € 26.500 gross per year / 14 months Qualifications The Management Development Program is specifically tailored for students or graduates from accredited hospitality schools within the United States or Europe. While prior experience in hospitality is preferred, the following qualities are essential: - A demonstrated passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Strong communication and interpersonal skills. - A proven willingness to learn, coupled with curiosity, resilience, and self-motivation. - The ability to excel in a fast-paced environment. - A keen interest in leadership and career advancement. Candidates must possess eligibility to work in the chosen country.  Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit

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30/10/2026

Ricerche collegate

Receptionist in Firenze

Assistente amministrazione finanza e controllo di gestione in Firenze

Operatore infopoint in Firenze

Assistente contabile in Firenze

Responsabile room service in Firenze

Hospitality/Turismo/Viaggi in Firenze

Middle e Top Management in Firenze

Tuscany, Firenze