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Revenue Manager ITA&Global/DACH - SmartnessNew!
About the role
What Will You Do? ¾
As a Revenue Manager at Smartness, your mission is to help our clients maximize their revenue potential by leveraging our cutting-edge SaaS RMS platform. You'll act not only as a technical expert but as a strategic consultant, guiding hotels and hospitality businesses to adopt best practices and achieve measurable growth.
Your main responsibilities will be:
- Customer Consulting & Support: Engage daily with clients, understand their needs, and provide tailored advice to optimize revenue through Smartness.
- Revenue Optimization: Analyze performance data and market trends, recommending pricing and distribution strategies that maximize returns.
- Platform Adoption: Platform Adoption: Support clients by providing strategic guidance, training, and best practices, while collaborating closely, especially for the Ultra segment, with the dedicated onboarding team to ensure effective platform adoption.
- Monitoring & Reporting: Manage KPIs and analytical reports, identify improvement areas, and propose innovative solutions to enhance revenue strategies.
What Are We Looking For? €
We're looking for a professional who blends technical expertise, analytical skills, and strong interpersonal abilities to support our clients and drive platform success.
- Language Proficiency: Italian and English professional fluency. German is a big plus!
- Communication Skills: Ability to clearly explain platform potential and translate complex data into actionable solutions.
- Experience in Hotel Revenue Management: Proven track record in hospitality, with deep knowledge of pricing dynamics and distribution channels.
- Customer Success Orientation: Natural ability to consult strategically and support SaaS adoption for improved financial outcomes.
- Analytical Skills: Strong data analysis capabilities, forecasting, and definition of effective growth strategies.
- Hotel Consultancy Experience: Background in consultancy, offering tailored insights and solutions to hospitality clients, is a plus.
- Technological Proficiency: Familiarity with RMS, PMS, Channel Managers, and CRM tools to monitor performance and manage client interactions.
This role is perfect for a dynamic, proactive, and results-oriented professional who can translate data and technology into successful strategies for a discerning international clientele. If you're ready to drive innovation in revenue management through a state-of-the-art platform, Smartness offers you the opportunity to make a significant impact.
What Do We Offer? Œ
- Work in a small and top-performing team that moves extremely fast where you are extremely important.
- Work without having to deal with jerks and ego-maniacs.
- The opportunity to join one of the best travel-tech sales teams in Europe.
- A place where your talent can blossom.
- An environment where mistakes are allowed ? we make bold choices to achieve ambitious goals, learn from mistakes, and move forward.
- A place where your voice matters ? meetings provide space for new ideas and projects, regardless of your role or seniority.
- Continuous growth ? we challenge the status quo, renewing our sales processes and approaches to meet challenging goals.
- We have fun while working! We are easygoing people.
- Work with the best software out there to automate repetitive tasks and let you focus on customers and targets.
- Remote working
- Competitive compensation aligned with experience and impact. For our Revenue Management team, we typically offer an OTE package ranging from €35,000 to €45,000 annually for the Italian Market, and from €40,000 to €50,000 annually for the DACH Market, depending on experience, analytical capabilities, industry knowledge, and expected contribution to the company's growth Our compensation structure is designed to reward ownership, strategic thinking, and measurable business impact. The OTE includes both a fixed salary and a variable component tied to performance and business objectives. As you grow within the company and contribute to revenue optimization, pricing strategy, and operational performance, your compensation can evolve accordingly. For candidates demonstrating exceptional expertise or a strong track record in revenue management and commercial strategy, we may consider compensation packages beyond the standard range.
Before you apply
If you're reading this, it means you're genuinely interested, and that excites us! Here's what you need to know:
- We're highly driven and set our goals higher than most, pushing boundaries others may deem impossible.
- We work much harder than most companies out there.
- Every day, we step out of our comfort zones, fueling rapid growth and learning, even though it might come with its stress.
- We hold ourselves and our team to the highest standards of excellence and culture.
- Should we feel that this role isn't the right match for you, for the benefit of both parties, we may need to part ways.
We hope this sheds light on whether this could be your next adventure. If you believe it is, we warmly invite you to apply. Discover your full potential with us!
A quick heads-up: we reply to every candidate. If you're waiting for an update, please check your spam folder too - sometimes our emails end up there. We wouldn't want you to miss a message from us!
By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
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02/10/2026
CHEF DE RANGNew!
Job description
CHEF DE RANG
Dove
La risorsa sarà inserita presso azienda cliente operante nel settore alberghiero ubicata a Milano (MI).
Cosa offriamo
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Contratto a tempo determinato in somministrazione di 3 mesi, full-time, con possibilità concreta di proroghe o stabilizzazione.
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Orario di lavoro: 40 ore settimanali, dal lunedì alla domenica, 5 giorni a settimana con due giorni di riposo a rotazione, su turnazione nella fascia oraria 06:00?00:30.
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Retribuzione annua lorda di € 23884 con tredicesima e quattordicesima mensilità, comprensiva di maggiorazioni per lavoro festivo, straordinari e premi riconosciuti in aggiunta.
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CCNL Turismo Industria (CNEL H05B), livello C2.
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Accesso al piano welfare Ebitemp per inserimenti in somministrazione, con prestazioni di supporto quali indennità di malattia e infortunio, rimborso spese mediche, sostegno economico per spese scolastiche e sussidi per la disoccupazione.
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Opportunità di crescita professionale in un ambiente dinamico del settore ristorazione e banqueting.
Descrizione del ruolo
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Gestire efficacemente una sezione del ristorante o della banchettistica garantendo un servizio impeccabile durante colazione, pranzo e cena.
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Accogliere gli ospiti con cortesia, presentare il menu e la selezione vini con competenza.
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Prendere le comande e servire cibi e bevande con attenzione e rapidità mantenendo elevati standard qualitativi.
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Preparare la mise en place della propria area di competenza rispettando le normative igienico-sanitarie vigenti.
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Gestire le richieste della clientela assicurando un'esperienza positiva e soddisfacente.
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Sbarazzare i tavoli e gestire i pagamenti tramite POS o contanti con precisione e professionalità.
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Lavorare in team contribuendo a mantenere un ambiente collaborativo e orientato al cliente.
Competenze
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Esperienza pregressa nel ruolo di Chef de Rang o posizione similare nel settore ristorativo/banqueting.
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Ottime capacità relazionali e orientamento al cliente per garantire un servizio eccellente.
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Conoscenza della lingua inglese per interagire con clientela internazionale.
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Capacità di lavorare efficacemente in team in contesti dinamici e sotto pressione.
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Flessibilità e disponibilità a lavorare su turni inclusi weekend e festivi.
Requisiti
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Disponibilità immediata o breve preavviso per inserimento tempestivo.
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Orientamento al servizio clienti con attitudine positiva e professionalità costante.
Descrizione azienda cliente / ambiente di lavoro
L'azienda cliente è una realtà attiva nel settore della ristorazione a Milano che valorizza la qualità del servizio offerto ai propri ospiti. L'ambiente lavorativo è dinamico, inclusivo e stimolante, ideale per chi desidera crescere professionalmente nel mondo dell'ospitalità. La cultura aziendale promuove il lavoro di squadra, la formazione continua e l'attenzione al benessere dei collaboratori, garantendo un equilibrio tra vita professionale e personale.
AxL S.p.A è un'Agenzia per il Lavoro fondata nel 2004 che pone le persone al centro del proprio operato. Attraverso oltre 30 filiali in tutta Italia, AxL offre servizi specializzati di consulenza HR, supporto legale, amministrativo e sviluppo professionale. AxL partecipa al programma WHP per la salute e il benessere dei propri dipendenti ed è ora parte del Groupe Adéquat. Il supporto dei nostri recruiter non è limitato al periodo di inserimento ma continua per tutta la collaborazione dei lavoratori e delle lavoratrici con l'azienda. Inviaci subito la tua candidatura/candidati subito.
AxL S.p.A. Agenzia per il Lavoro è autorizzata all'esercizio di tutte le attività di cui all'articolo 5, comma 1, lettera a) del Decreto Legislativo 276/2003 con comunicazione del Ministero del Lavoro e P.S. protocollo 1081 SG del 19.11.2004 e Prot. n. 13/I/0012060 del 03.05.2007. La ricerca è rivolta a candidati di entrambi i sessi nel rispetto del Codice delle Pari Opportunità.
I dati personali saranno trattati nel rispetto del Regolamento UE 2016/679 (GDPR) per le finalità e nelle modalità riportate nell'informativa sul trattamento dei dati personali alla pagina https://www.aperelle.it/wp-content/uploads/documento/3780/AxL_Informativa-candidati-Rev.-20.07.2026.pdf.
#axlga
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02/10/2026
General Manager - Il Capri HotelNew!
Posizione: General Manager (GM)
Struttura: Il Capri Hotel Luogo: Capri (NA), Italia
Tipologia di contratto: Tempo Indeterminato
Reporting to: Proprietà
Chi siamo | Il Capri Hotel
Situa nel cuore iconico di Capri, Il Capri Hotel è una struttura boutique d'eccezione che coniuga il fascino autentico dell'isola con un concetto di ospitalità contemporanea ed eclettica.
Con 20 tra camere e suite di lusso, la nostra offerta si completa con un Osteria da 70 coperti incentrata sulla grande tradizione gastronomica rivisitata, una SPA e centro benessere, un Athletic Gym ad alte prestazioni e un Night Club riservato ed elegante, punto di riferimento per la vita notturna caprese.
Il Ruolo
Cerchiamo un General Manager dinamico, carismatico e con una visione a 360° per guidare Il Capri Hotel espressione di un lusso senza fronzoli e di un'eleganza discreta, di cultura, design, benessere e cucina
La figura selezionata sarà responsabile della gestione operativa, strategica e finanziaria dell'intera struttura. Trattandosi di un hotel boutique con un forte comparto Food & Beverage, Wellness e Nightlife, cerchiamo un leader capace di orchestrare con disinvoltura la delicatezza dell'hôtellerie di lusso con l'energia dei servizi di intrattenimento e ristorazione.
Responsabilità Principali1. Gestione Operativa & Qualità del Servizio
- Sovrintendere alle operazioni quotidiane di tutti i dipartimenti: Front Office, Housekeeping, Osteria (F&B), Night Club, SPA e Athletic Gym.
- Garantire uno standard di servizio impeccabile e personalizzato per gli ospiti dell'hotel e i clienti esterni dei vari outlet.
- Mantenere e curare le relazioni con ospiti VIP, clienti abituali e partner locali.
2. Gestione F&B, Nightlife e Wellness
- Coordinarsi con lo Chef e il Restaurant Manager per il successo dell'Osteria (70 coperti), monitorando food cost, servizio e customer satisfaction.
- Supervisionare il format, la programmazione e la sicurezza del Night Club, assicurandone il posizionamento di alto livello ed esclusività.
- Valorizzare l'offerta della SPA e dell'Athletic Gym
3. Performance Finanziaria & Revenue Management
- Definire e gestire il budget annuale (P&L), monitorando costi operativi e ricavi in collaborazione con la proprietà.
- Sviluppare strategie di pricing per massimizzare l'ADR (Average Daily Rate) e il RevPAR delle camere.
- Ottimizzare i margini di profitto di tutti i reparti extra-room (F&B, Nightclub, SPA).
4. Leadership e Gestione del Personale
- Reclutare, formare, motivare e guidare il team di lavoro, promuovendo un ambiente di lavoro collaborativo, meritocratico e orientato all'eccellenza.
- Definire gli standard operativi (SOP) per ciascun dipartimento e monitorarne il rispetto.
Requisiti Richiesti
- Esperienza: Almeno 3-5 anni di esperienza comprovata come General Manager o Hotel Manager in boutique hotel di lusso 5* o resort lifestyle.
- Competenze F&B & Nightlife: Forte background nella gestione di ristorazione d'alto livello e/o locali serali/club. La familiarità con dinamiche di intrattenimento notturno costituisce un importante plus.
- Leadership: Eccellenti capacità organizzative, di negoziazione e di gestione delle risorse umane.
- Lingue: Madrelingua italiana (o livello C2) e fluente conoscenza della lingua inglese. La conoscenza di una terza lingua straniera è considerata un titolo preferenziale.
- Presenza e Stile: Spiccata attitudine alle relazioni pubbliche, eleganza personale e doti comunicative d'eccellenza.
- Conoscenza del Territorio: La pregressa esperienza operativa in contesti stagionali di lusso (Capri, Costiera Amalfitana, Costa Smeralda, Ibiza, ecc.) è fortemente richiesta.
Cosa Offriamo
- Retribuzione commisurata all'effettiva esperienza del candidato (RAL di sicuro interesse + piano incentivi/bonus legato al raggiungimento degli obiettivi P&L).
- Vitto e alloggio garantiti per l'intera durata della stagione/contratto a Capri.
- Opportunità di guidare una delle realtà ricettive e d'intrattenimento più dinamiche dell'isola.
Come Candidarsi
Gli interessati possono inviare il proprio Curriculum Vitae aggiornato con foto e una breve lettera di presentazione all'indirizzo e-mail: jobs@ilcaprihotel.com indicando nell'oggetto "Candidatura General Manager ? Il Capri Hotel".
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02/10/2026
Director of Groups - The St. Regis RomeNew!
JOB SUMMARY
At the St. Regis Rome we are looking for a Director of Groups.
Reporting to the Director of Sales, the Director of Groups & MICE is responsible for managing and driving the hotel's business related to group bookings, meetings, incentives, conferences, and events. This role requires a strategic and client-focused approach to create bespoke experiences for high-profile clients and corporate groups. The Director will lead the development and execution of all MICE business strategies, working closely with the sales, marketing, and operations teams to ensure seamless delivery of exceptional service and memorable events, all while driving revenue growth and positioning the hotel as a leading destination for luxury groups and events.
CORE WORK ACTIVITIES
MICE Sales Strategy and Business Development:
- Develop and implement comprehensive sales strategies to attract MICE business (corporate groups, conferences, events, and incentive programs) to the hotel.
- Nurture existing relationships with key decision-makers in the MICE sector, including meeting planners, travel agents, and event organizers.
- Attend industry events, trade shows, and networking functions to represent the hotel and attract new MICE business. This role requires frequent travel, especially to key industry events and to key partners locations.
- Build and maintain strong relationships with key corporate clients, agencies, and event planners to drive repeat business and referrals.
- Understand clients' specific event needs and customize solutions that align with the hotel's luxury offerings.
- Provide exceptional customer service, ensuring that all group and MICE clients have a seamless and memorable experience from booking to execution.
- Oversee the planning and coordination of all MICE groups and events, ensuring they meet the hotel's high standards of service, quality, and luxury.
- Act as the main point of contact for all MICE clients, overseeing the execution of their events and ensuring all aspects run smoothly.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the St Regis brand
- Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.
Revenue and Budget Management:
- Set revenue targets and work with the sales and marketing teams to develop pricing strategies for MICE events and group bookings.
- Monitor the budget for MICE events and group bookings, ensuring profitability while maintaining luxury service standards.
- Analyze booking trends, forecast demand, and develop strategies to increase group and event business during off-peak periods.
- Track and analyze the performance of MICE accounts, including revenue, client satisfaction, and event outcomes.
- Prepare detailed reports and presentations for senior management, highlighting key successes, areas for improvement, and strategic recommendations.
- Maintain accurate records of MICE sales, bookings, and client information in the CRM system.
- Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
Team Leadership and Development:
- Lead and mentor a team of MICE sales professionals, group sales managers and event coordinators ensuring they are aligned with the hotel's luxury brand and service standards.
- Provide training and development opportunities to enhance the team's product knowledge, sales techniques, and customer service skills.
- Foster a collaborative environment with internal departments (sales, catering, operations, and front desk) to ensure smooth and efficient event execution.
- Develops a close working relationship with internal and external stakeholders.
- Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
- Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives.
This role is essential in positioning the hotel as a top-tier destination for meetings, conferences, and events by ensuring the successful development and delivery of high-end group bookings. The Director of Groups & MICE plays a key role in achieving the hotel's financial goals while delivering an unforgettable experience for clients.
Key Skills:
- In-depth knowledge of the MICE industry, including trends, client needs, and competitor offerings. Solicits, books and develops local group business.
- Ability to develop new emerging markets with a methodical and proactive sales approach
- Must posses strong decision making selling and negotiation. Excellent communication and interpersonal skills.
- Proactively position and market the property to remain a market leader and strengthen St Regis brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives.
- Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected.
- Assist in the development of the annual budget plan, ensure projects are executed for all market areas as stated in the hotel budget with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.
Education and Experience:
- A minimum of 4-year bachelor's degree in business administration, Marketing, Hotel Management, or related major.
- A minimum of 4-years of experience in a similar role as senior sales leader in the MICE sector, with a proven track record of driving revenue growth.
- Strong existing client base and relationships within key feeder markets (North America & Europe).
- Proven track record of successful MICE sales, business development, and client relationship management in the luxury hospitality sector.
- Exceptional leadership and interpersonal skills, with the ability to manage, mentor, and be a point of reference on the group business for the hotel. Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand's culture, ensures fair and equitable treatment and associate satisfaction to enable business success.
- Reading, writing and oral proficiency in the Italian and English language. Other languages such as Spanish are a plus.
- Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and internal systems, such as: Opera.
#LI-FG1
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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02/10/2026
