Trova lavoro per Hospitality/Turismo/Viaggi in Italia, Quinto Di Treviso:46
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to: - Welcome, greet and appreciate guests for using the establishment. - Perform guest check-in and check-out duties. - Address guest's needs and resolve their concerns and complaints. - Take online and phone reservations. - Collect guest information, including contact details and dates of their stay. - Assign rooms and hand out keys. - Prepare bills and take payments. - Take and pass on message to guests and act on requests in an efficient and prompt manner. - Good knowledge in PMS, Opera. - Fluency in Italian and English. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Commis - Restaurant . Reporting to the Restaurant Manager, the Commis will be part of a team of high-level professionals with a strong passion for F&B. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay. What you'll be doing - Welcome guests and promptly attend to tables - Serve food and beverages to guests - Share your menu knowledge to assist guests with questions and special requests - Check-in with guests to assure satisfaction with each course and beverage - Clean tables, complete closing duties and re-stock tableware and other supplies - Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow cycle time guidelines for all meals. - Maintain cleanliness of work areas throughout the day. - Inspect the cleanliness and presentation all china, glass, and silver prior to use. - Follow Standard Operating Procedures and brand identity guidelines at all time What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in English and Italian - Understanding of F&B operations and luxury hospitality - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanour - Great conversational skills and teamwork-oriented This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Banquet Manager BANQUET SUPERVISOR San Clemente Palace Venice ? www.sanclementepalace.it Awarded ?Best Hotel in Venice? and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025), this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites ? including the largest and most exclusive suite in Venice. Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions. Serenity permeates the hotel's exclusive environment, enhanced by the heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids' club ? ensuring an unforgettable stay. The hotel's proximity to St. Mark's Square, its exceptional culinary offerings, and its unique combination of indoor and outdoor venues invite guests to create truly memorable experiences. As we prepare for our imminent reopening, we are seeking a Banquet Supervisor to join our Food and Beverage Team. Role Description As Banqueting Supervisor you will oversee all aspects of the hotel's banqueting and event operations, ensuring flawless execution and exceptional guest satisfaction. You will be responsible for coordinating weddings, corporate functions, gala dinners, and luxury private events within one of Venice's most iconic venues. Your leadership, attention to detail, and organizational excellence will help deliver world-class events that reflect the heritage and prestige of San Clemente Palace Venice. Your main responsibilities will include: • Planning and executing all banqueting and event operations from setup to completion • Leading and managing the Banqueting team to ensure impeccable service and presentation • Liaising with clients, event planners, and internal departments to ensure all requirements are met • Collaborating with the Executive Chef and F&B team to create customized menus and event experiences • Managing event logistics, layouts, and timelines to guarantee smooth coordination • Monitoring event budgets, revenue targets, and cost controls • Maintaining the highest standards of quality, hygiene, and safety throughout operations • Ensuring compliance with brand standards and service excellence at every event • Supporting the F&B leadership team in developing innovative concepts to enhance event offerings • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel • Accommodation, meals, uniform |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Chef de Partie. The Chef de partie will report to the Executive Chef, she/he will join a team of passionate culinary professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return. What you'll be doing - Prepare fresh ingredients for cooking according to recipes/menu - Cook food and prepare top-quality menu items in a timely manner - Test foods to ensure proper preparation and temperature - Operate kitchen equipment safely and responsibly - Ensure the proper sanitation and cleanliness of surfaces and storage containers What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in Italian - Experience in the role in 5* hotels or fine dining restaurant and understanding of luxury standards is a big plus - Ability to manage independently the assigned partie, food orders - Great teamwork skills and attention to detail - Positive outlook and outgoing personality - Understanding of F&B operations and luxury hospitality This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| . La figura sarà responsabile della gestione autonoma di una specifica partita (primi, secondi, carne o pesce), garantendo la massima qualità delle preparazioni e il rispetto degli standard culinari della struttura. AMBITO DI APPLICAZIONE Organizzare e gestire la propria area di competenza in cucina, dalla preparazione della linea al servizio, assicurando efficienza, qualità costante e rispetto delle tempistiche durante i servizi di pranzo e cena. OBIETTIVI GENERALI Il compito è svolto in modo soddisfacente quando: - I piatti della propria partita sono preparati e presentati in modo impeccabile, nel rispetto delle schede tecniche. - La linea è sempre organizzata, rifornita e pronta per il servizio. - Le normative igienico-sanitarie (HACCP) sono applicate rigorosamente. - Viene fornita una guida efficace e costruttiva ai Commis di cucina assegnati alla partita. PRINCIPALI RESPONSABILITÀ - Operatività in Cucina: Preparazione, cottura e impiattamento delle pietanze relative alla propria partita. - Gestione Linea: Controllo quotidiano delle scorte, preparazione della mise en place e compilazione degli ordini per il Sous Chef. - Coordinamento: Supervisione e formazione dei Commis de Partie e degli stagisti affiancati. - Controllo Qualità: Verifica della freschezza delle materie prime e riduzione degli sprechi alimentari (Food Cost). - Igiene: Pulizia profonda e sanificazione delle attrezzature e delle celle frigorifere di competenza. REQUISITI: - Esperienza: Esperienza pregressa di almeno 2/3 anni nel ruolo in hotel 4/5 stelle o ristoranti di alto livello. - Competenze Tecniche: Solida conoscenza delle tecniche di cottura tradizionali e moderne. - Soft Skills: Capacità di lavorare sotto stress, precisione, pulizia e forte spirito di squadra. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Guest Experience Expert - Front Desk Agent. The Guest Experience Expert will report to the Front Desk Manager and she/he will be part of a Front Desk department. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too. What you'll do - Process guest check-ins, assigning rooms and activating room keys - Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns - Answer, respond to and process all guest calls, messages, questions or concerns - Give guests information and directions regarding property and local areas of interest - Process check-outs and resolving any disputed charges - Process payments and room charges, as well as cashing guests' personal and traveler's cheques - Confirm reservations and cancellations, running daily reports on the number of arrivals and departures - Follow Standard Operating Procedures and brand identity guidelines at all time What we're looking for - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills - Previous Front Office experience in luxury Hotels - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food & Beverage Guest Experience Ambassador. The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B department. This is a full-time role. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform What you'll do - Ensure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant - Manage the reservations by phone, by email and face to face, recording guests' preferences - Answer, record, and process all guest calls, messages, requests, questions, or concerns - Possess comprehensive knowledge of the menu content. - Maintain a thorough understanding of all standards - Liaising with Event and the restaurant team for special events and occasions - Liaising with other departments (F&B, Sales and Front Office) for VIP guests and special celebrations - Supply guests with directions and information regarding the restaurant and the hotel - Provides support regarding any reasonable task requested by the Management What we're looking for - Fluent English and Italian are required - Understanding of luxury hospitality F&B operations - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanor - A team-player attitude - Positive outlook and dependability - Excellent personal presentation and interpersonal skills. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Coordinator. It is a full-time role (40-hour working week made of 8 hours per 5 days and 2 days off). This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in-class - Discounts on hotel rooms, gift shop items, food and beverage - Encouraging management & Team-spirited colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform What you'll do - Assist manager and supervisors in inspecting guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. - Assist Housekeeping management in managing daily activities. - Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. - Document issues with discrepant rooms with the Front Desk. - Under the guidance of a supervisor, prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. - Complete required paperwork. - Use company tools, such as GXP and Opera for department operations - Follow all company and safety and security policies and procedures; - Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. - Ensure uniform and personal appearance are clean and professional. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Support team to reach common goals. - Comply with quality assurance expectations and standards. - Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Housekeeper Manager. - Follow Standard Operating Procedures and the brand guidelines What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - At least intermediate Italian and English - Previous housekeeping supervisory experience is a big plus - Understanding of rooms operations and luxury hospitality - Ideally, technical knowledge of Opera - Reliability, Motivation, attention to details - Strong passion for luxury housekeeping standards and procedures At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| San Clemente Palace Venice is a five-star luxury urban resort located on a private island, just ten minutes from Piazza San Marco via complimentary boat. With the San Clemente Church, top-notch event spaces, award-winning dining, spa, pool, sports facilities and a Kid's Club, unforgettable experiences await our Guests in the number #1 Hotel in Venice and #20 in the world as awarded this year. True to the values of the San Clemente Palace family, in which our company is rooted, we are committed each day to protecting the planet, the territory and first and foremost people, with concrete gestures, even small ones, to be put into practice daily. Join our Team in 2024! We are looking for: JOB TITLE: Night Auditor DEPARTMENT: Front Office REPORTS TO: Night Manager / Front Office Manager NATIONALITY: Eligible for a working permit in Italy EDUCATION: Hospitality Management Degree or equivalent in any related field such as Administration or Tourism Management EXPERIENCE: To fill the position, we require: 2 years experience in a Front Office reception level position Previous experience with cashiering preferably in a five star international hotel LANGUAGE: Ability to work and communicate in a multinational environment Italian ? excellent oral and written skills English ? excellent oral and written skills Additional language ? beneficial COMPETENCIES: Include the skills the candidate must have to fill this position: Communication skills Complaint handling skills TECHNICAL COMPETENCIES: -Computer literacy adapted to the field of training: -Comprehensive Opera PMS knowledge -Microsoft Excel and Statistical knowledge SCOPE Responsible for conducting all nightly audit-related duties while operating the hotel front desk systems for PBX, reservations, and check-in/check-out in accordance with Kempinski standards for quality, cleanliness, guest satisfaction, and safety and security. They are responsible for the smooth running of the front desk related departments during the night. OVERALL OBJECTIVES The job of the Night Auditor is executed satisfactorily when: 1. Security and comfort of guests is ensured at all times. 2. Revenues, Expenses and Profit are closely monitored and budgeted figures (over)-achieved. 3. Day end closing is done properly. 4. Financial Policies and Procedures are supported and followed. 5. LQA (Leading Quality Assurance) audit results are 85% and above. 6. CSS (Customer Satisfaction Survey) results are rated on an average with ?5? and above. MAIN RESPONSIBILITIES I. Process guest registrations, including the computation and collection of payment. II. Perform nightly balancing of all services to ensure proper posting to property management system. Perform nightly backup of server. III. Prepare express checkout folios. IV. Maintain room status inventory. V. Communicate all pertinent shift information to (Night Manager) Front Office Manager and other desk staff. VI. Send and receive telephone calls and facsimiles; sort incoming mail and messages. VII. Maintain knowledge of key competitors' products. VIII. Ensure effective communication and working relationship with the operations team and other departments for success and to ensure guest satisfaction. IX. Ensure paperwork to guests and other divisions is processed in a timely manner. X. Process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures. XI. Deliver any financial reports as required. XII. Ensure timely compilation Front Office reports. XIII. Generate, print and distribute daily and weekly reports. XIV. Complete and verify all audit paperwork and shift reports. XV. Provide guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests' needs. XVI. Participate in training programs as required. XVII. Support the training and development initiatives of HR or other departments. XVIII. Keep abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events and briefs direct subordinates accordingly so that all Front Office team members are able to answer guest requests and questions. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently looking for a Guest Experience Supervisor (Front Desk) reporting to the Front Desk Manager. This is full-time position, 5 days a week with 2 days off. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. Job Description A Guest Experience Supervisor is responsible for overseeing front desk operations during a specific shift, which includes supervising staff, handling customer issues, and managing daily administrative and financial tasks. Key duties involve delegating tasks, ensuring excellent customer service, resolving conflicts, performing cash management, and guaranteeing the effectiveness of the flow of information across all departments. What you'll do Key Responsibilities Summary Guest Services & Check-In Operations - Manage guest check-ins by verifying identity, processing payments, assigning rooms, and issuing keys. - Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). - Assist staff with expediting problem payments (e.g., problems processing credit card). - Follow up with guest regarding satisfaction with guest-related issues. - Resolve payment issues and follow up on guest satisfaction. - Review shift logs/daily memo books and document pertinent information in logbooks. - Coordinate with departments (e.g., Concierge, Housekeeping) to address guest requests and problems. - Coordinate with Housekeeping to track readiness of rooms for check-in. - Block rooms in the system and identify designated requirements and requests. - Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Financial & Administrative Duties - Process all payment types such as room charges, cash, checks, debit, or credit. - Balance and drop receipts according to accounting specifications. - Count bank at the beginning and end of shift. - Handle cash operations: count bank at shift start/end, balance and drop receipts. - Set up guest accounts, verify billing, and process various payment types. - Complete cashier reports and maintain accurate logs and contingency lists. - Notify Loss Prevention/Security of any theft reports. Team Leadership & Support - Assist management in training, coaching, and evaluating staff. - Act as a role model and first contact for employee concerns under the Open Door Policy. - Foster teamwork and maintain positive working relationships. - Report accidents, injuries, and unsafe work conditions to manager Professional Standards & Communication - Ensure compliance with company policies, safety procedures, and appearance standards. - Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process - Communicate professionally with guests and staff, both verbally and in writing. - Complete safety training and certifications - Use POS/computer systems efficiently and maintain confidentiality. - Follow all company policies and procedures; - Ensure uniform and personal appearance are clean and professional; - Maintain confidentiality of proprietary information. - Anticipate and address guests' service needs. - Speak with others using clear and professional language; - Answer telephones using appropriate etiquette. - Develop and maintain positive working relationships with others. - Ensure adherence to quality expectations and standards. - Perform other reasonable job duties as requested. What you'll need: - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills - Previous Front Office experience in luxury Hotels (at least 3 years) - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift What we offer: - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| San Clemente Palace Venice ? Awarded ?Best Hotel in Venice? and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025), this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites, including the largest and most exclusive suite in Venice. Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions. Serenity permeates the hotel's Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club ? ensuring an unforgettable stay. The hotel's proximity to St. Mark's Square, its exceptional culinary offerings, and its unique combination of indoor and outdoor venues invite guests to create truly memorable experiences. For the Season 2026, we are seeking a Waiter/Waitress to join our Food & Beverage Team. SCOPE The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with San Clemente Palace Venice's DNA values in order to encourage sales and maximize guest satisfaction. OVERALL OBJECTIVES The job of Waiter / Waitress is executed satisfactorily when: MAIN RESPONSIBILITIES Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. ADDITIONAL INFORMATION • Location: Venice, Italy ? Based on San Clemente Island, Venice (daily boat transfers required) • Type of work: Full time • Flexible schedule including weekends, holidays, and peak periods • You must possess the legal right to work in Italy WHAT WE OFFER • A prestigious leadership position in one of Europe's most iconic luxury resorts • Opportunity to shape the Food & Beverage identity of a historic Venetian property • Competitive compensation • Accommodation, meals, uniform • A dynamic, multicultural, and inspiring work environment • Career growth and development opportunities within the luxury hospitality sector |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Per la nostra brigata di cucina, ricerchiamo un esperto e motivato Chef de Partie. La figura sarà responsabile della gestione autonoma di una specifica partita (primi, secondi, carne o pesce), garantendo la massima qualità delle preparazioni e il rispetto degli standard culinari della struttura. AMBITO DI APPLICAZIONE Organizzare e gestire la propria area di competenza in cucina, dalla preparazione della linea al servizio, assicurando efficienza, qualità costante e rispetto delle tempistiche durante i servizi di pranzo e cena. OBIETTIVI GENERALI Il compito è svolto in modo soddisfacente quando: - I piatti della propria partita sono preparati e presentati in modo impeccabile, nel rispetto delle schede tecniche. - La linea è sempre organizzata, rifornita e pronta per il servizio. - Le normative igienico-sanitarie (HACCP) sono applicate rigorosamente. - Viene fornita una guida efficace e costruttiva ai Commis di cucina assegnati alla partita. PRINCIPALI RESPONSABILITÀ - Operatività in Cucina: Preparazione, cottura e impiattamento delle pietanze relative alla propria partita. - Gestione Linea: Controllo quotidiano delle scorte, preparazione della mise en place e compilazione degli ordini per il Sous Chef. - Coordinamento: Supervisione e formazione dei Commis de Partie e degli stagisti affiancati. - Controllo Qualità: Verifica della freschezza delle materie prime e riduzione degli sprechi alimentari (Food Cost). - Igiene: Pulizia profonda e sanificazione delle attrezzature e delle celle frigorifere di competenza. REQUISITI: - Esperienza: Esperienza pregressa di almeno 2/3 anni nel ruolo in hotel 4/5 stelle o ristoranti di alto livello. - Competenze Tecniche: Solida conoscenza delle tecniche di cottura tradizionali e moderne. - Soft Skills: Capacità di lavorare sotto stress, precisione, pulizia e forte spirito di squadra. BENEFIT: - Mensa aziendale. - Divise fornite e servizio lavanderia. - Possibilità di alloggio. Contratto di lavoro: Tempo pieno, Tempo determinato, Stagionale Benefit: - Alloggio |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Key Responsibilities: Production & Preparation: ** Prepare and bake a variety of pastry items, including cakes, cookies, breads, desserts, ice creams, sorbets, and chocolates, according to standard recipes and production schedules. ** Assist in the development of new pastry items and menu suggestions. ** Ensure all pastry items are prepared and presented to the highest standards of quality, taste, and visual appeal. ** Prepare mise en place for daily pastry production. ** Maintain consistent portion control and minimize waste. ** Operate and maintain pastry equipment safely and efficiently (ovens, mixers, sheeters, etc.). Quality Control & Standards: ** Ensure all pastry products meet the hotel's quality standards. ** Monitor the freshness of ingredients and rotate stock appropriately. ** Adhere to strict food safety and hygiene standards (HACCP). ** Maintain a clean and organized work station. Assist with special events and catering functions as needed. ** Attend meetings and training sessions as required. Proven experience (typically 1-2 years) as a Commis Chef or similar role in a high-volume pastry kitchen, preferably in a hotel or fine-dining establishment. |
03/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Per il nostro dipartimento di Housekeeping, ricerchiamo Housekeeping Attendant. La figura ricoprirà un ruolo fondamentale nel garantire che l'esperienza dell'ospite sia impeccabile, mantenendo i massimi standard di pulizia, ordine e comfort all'interno delle camere e delle suite dell'hotel. AMBITO DI APPLICAZIONE Eseguire le operazioni di pulizia e riassetto delle camere, garantendo che ogni dettaglio sia curato prima dell'arrivo dell'ospite e durante il suo soggiorno, operando con massima discrezione. OBIETTIVI GENERALI Il compito è svolto in modo soddisfacente quando: PRINCIPALI RESPONSABILITÀ REQUISITI: BENEFIT: |