Trova lavoro per site supervisor civitanova marche in Italia37
08/11/2026 Nuovo!
| Italia, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description At Auberge Collection, authentic luxury is expressed through the thoughtful details and invisible care that make every guest feel at home. As a Housekeeping Supervisor at Collegio alla Querce, you will play a key role in maintaining the highest standards of cleanliness, presentation, and comfort throughout the property. Through your leadership, attention to detail, and commitment to heartfelt service, you will support the Housekeeping team in creating refined and welcoming spaces, ensuring every room and area reflects the care and excellence of the Auberge experience. This role is an invitation to create the extraordinary. Team Leadership & Development - Supervise and support the Housekeeping team in the daily execution of their responsibilities, fostering a collaborative and service-oriented environment. - Assign daily tasks and room allocations, ensuring priorities are clearly communicated and operational needs are met. - Support the onboarding and development of new team members, sharing best practices and encouraging continuous improvement. - Promote a positive team culture built on respect, accountability, and attention to detail. Room & Public Area Standards - Inspect guest rooms, suites, and public areas to ensure cleanliness, presentation, and maintenance meet the property's standards. - Verify room readiness and coordinate priorities with the Front Office team to support smooth arrivals and departures. - Ensure that amenities, linen, supplies, and in-room details are presented accurately and consistently. - Identify and report maintenance issues, following up with the relevant departments to ensure timely resolution. Daily Operations & Coordination - Coordinate daily housekeeping activities, including room assignments, turndown service, and special guest requests. - Maintain clear communication with Front Office, Maintenance, Laundry, and other departments to ensure seamless operations. - Monitor the availability and appropriate use of cleaning supplies, linen, and equipment. - Support the management of lost and found items in accordance with property procedures. Quality, Safety & Sustainability - Ensure compliance with established cleaning procedures, hygiene standards, and health and safety requirements. - Verify that cleaning products and equipment are used, stored, and handled correctly. - Support responsible use of resources, promoting care for linen, amenities, and supplies. - Report any safety concerns, damages, or irregularities promptly and ensure appropriate follow-up. Qualifications Qualifications: - At least 2 years of previous experience as a Housekeeping Supervisor in a luxury hospitality environment. - Exceptional attention to detail, organizational skills, and commitment to delivering an outstanding guest experience. - Strong leadership and interpersonal skills, with the ability to motivate and guide a team while maintaining high standards of service. - Ability to communicate effectively in English, both spoken and written. - Ability to work a flexible schedule, including weekends and holidays, in accordance with departmental needs. Position Details: - CCNL Federturismo - Employment Type: Seasonal; Full-time - Salary Range: € 28.000 gross per year / 14 months Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , ,, and @Auberge and #AlwaysAuberge Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit . |
08/11/2026 Nuovo!
| Italia - Hosco |
| What will be your mission? As Housekeeping Supervisor, you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems. What will you do? The Housekeeping Supervisor is responsible for overseeing the daily operations of the Housekeeping Department, ensuring that cleanliness, maintenance, and service standards are consistently met while also providing hands-on operational support. This role serves as a key liaison between the operational team and the Housekeeping Director, ensuring the proper execution of procedures, onboarding and training of new team members, and the prompt resolution of any issues. Key Responsibilities: - Ensure that all guest rooms and public areas meet brand standards and LQA requirements. - Conduct daily inspections of guest rooms and public areas, addressing any deficiencies directly to ensure service standards are maintained, reporting issues to the Housekeeping Director, and ensuring timely resolution. - Supervise Room Attendants, Housemen, and Public Area Attendants to maintain productivity and quality standards. - Provide operational support to the team, including actively participating in the cleaning and final preparation of both VIP and regular guest rooms to ensure quality standards and deadlines are achieved. - Train new team members on procedures, equipment usage, and service standards in accordance with guidelines established by the Housekeeping Director. - Coordinate with the Front Office regarding arrivals and departures, communicating relevant updates and room status information. - Monitor the availability of supplies and equipment required by the department, reporting shortages to the Housekeeping Director and collaborating to ensure operational continuity. - Ensure housekeeping offices and storage areas are organized and fully stocked with the items required for daily room operations. - Ensure compliance with health, safety, and hygiene regulations. - Respond promptly and professionally to guest complaints related to housekeeping or maintenance. - Assign daily tasks and allocate room assignments according to workload, operational priorities, and occupancy levels. - Report room status, maintenance requirements, and operational issues to the Housekeeping Director through daily monitoring and follow-up. - Monitor the use of guest amenities and cleaning products within assigned areas, ensuring proper usage in line with company standards and reporting any discrepancies or replenishment needs. - Prepare and maintain reports on room readiness, cleaning productivity, service irregularities, and special interventions for review by the Housekeeping Director. - Assist with the monthly inventory of linen, amenities, and cleaning supplies, including physical stock counts and inventory verification. What are we looking for? Qualifications & Skills - Strong leadership skills with the ability to motivate, engage, and support team members. - Exceptional attention to detail and commitment to maintaining the highest quality standards. - Excellent communication, organizational, and problem-solving skills. - Good knowledge of cleaning products, equipment, and housekeeping procedures. - Ability to work effectively under pressure and adapt to changing operational priorities. - Flexibility to work shifts, including evenings, weekends, and public holidays, according to departmental operational requirements. Why choose us? Benefits Join the Anantara World and Discover Our Exclusive Benefits At Anantara, we do not simply offer a job, but a career journey filled with opportunities, training, and international growth. Global Travel with Exclusive Discounts Enjoy employee rates starting from €36 at Minor Hotels properties, a global hospitality group with nearly 400 hotels across 26 countries. In addition, benefit from discounts starting from 30% on restaurants, bars, and other hotel services. Friends & Family Program Family members and friends can enjoy special rates and discounts of up to 25% at participating Minor Hotels properties. Exclusive Employee Discounts Access dedicated offers and special agreements through the company's employee benefits portal. Learning and Professional Development Continuous learning opportunities through the "University" platform, specialized training courses, and tools designed to enhance both language and professional skills. International Career Opportunities Development and mobility opportunities across Minor Hotels properties worldwide, supported by dedicated career growth programs. Competitive Compensation Package - Reference Gross Annual Salary (RAL) starting from €28,000, determined according to the candidate's experience and professional qualifications. The actual amount offered will be prorated based on the duration of the employment relationship and the months of effective service worked. - 13th and 14th salary payments. - End-of-Service Indemnity (TFR) in accordance with applicable regulations. - Career advancement opportunities within the company. Free Parking Dedicated parking spaces for scooters available in the immediate vicinity of the hotel. Meals and Accommodation Staff cafeteria available during work shifts and accommodation opportunities for candidates residing outside the local area. Uniforms and Laundry Service Full provision of company uniforms and complimentary laundry service. Inclusive Company Culture A workplace built on listening, collaboration, people development, and transparent communication. Celebrations and Recognition Talent recognition programs and initiatives dedicated to employee well-being and engagement. Join Anantara If you would like to become part of one of the world's most prestigious luxury brands and contribute to creating memorable experiences for our guests, we invite you to submit your application. A dynamic, international, and talent-focused environment awaits you. |
08/11/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| L'hotel voco Milan-Fiere, sito in zona Fiera a Milano e parte del gruppo HNH Hospitality, ricerca un* Front Office Supervisor. La figura, a diretto riporto del Front Office Manager, lo supporterà nella gestione del team del Front Office. Di cosa ti occuperai: - Sarai il primo punto di riferimento operativo per il team del Front Office, supervisionerai le attività con l'obiettivo di mantenere alti standard di servizio - Supporterai il Front Office Manager nella gestione del team, dalla formazione alla motivazione della squadra - Gestire check-in e check-out in modo efficiente e professionale - Accogliere gli ospiti e gestire richieste o reclami - Collaborare con Housekeeping, Manutenzione e F&B per garantire un servizio fluido e personalizzato - Gestire prenotazioni, disponibilità e tariffe, supportando le strategie di revenue - Garantire il rispetto degli standard di catena e delle procedure operative - Gestire cassa, chiusure giornaliere e reportistica Chi stiamo cercando: Esperienza e competenze tecniche: vogliamo incontrare candidati con almeno 2 di anni di esperienza nel ruolo, ottima conoscenza della lingua inglese e dimestichezza nell'utilizzo dei pricipali PMS, preferibile la conoscenza di Opera Caratteristiche personali: vogliamo incontrare persone entusiaste, con una naturale capacità di interfacciarsi professionalmente con l'ospite, che sappia essere di esempio per la squadra, attenzione al dettaglio e alle persone. Cosa offriamo & Benefits: - Contratto a tempo determinato un anno full-time, a scopo stabilizzazione - RAL 25.000-27.000, livello C1 del CCNL Industria Turistica Aica - Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni - Mensa aziendale La struttura può offrire alloggio direttame in hotel per i primi mesi al fine di agevolare un eventuale trasferimento. |
08/11/2026 Nuovo!
| Italia, Toscana, Florence - Hosco |
| About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is looking for a passionate Floor Supervisor to join our Housekeeping team. In this role, you will help deliver exceptional guest experiences by ensuring guest rooms meet the highest Four Seasons standards through quality inspections and daily team supervision. What you will do - Lead, support, and coach Room Attendants and Linen Runners, ensuring guest rooms and public areas consistently meet Four Seasons quality standards. - Conduct room inspections, monitor daily progress, and coordinate housekeeping activities to ensure rooms are ready for guests on time. - Oversee floor operations, ensuring adequate supplies, cleanliness of guest corridors and service areas, and prompt resolution of maintenance issues. - Anticipate guest needs, address concerns professionally, and contribute to delivering an exceptional guest experience. - Plan and organize daily activities based on occupancy levels and operational requirements, collaborating closely with other departments. - Support inventory management, administrative tasks, and housekeeping operations across the hotel as needed. What you bring - Minimum 2 years of Housekeeping experience in a luxury hospitality environment. - Strong attention to detail, excellent organizational skills and a proactive approach to guest service. - Proven leadership abilities, with experience coaching teams and providing constructive feedback. - Strong communication and interpersonal skills, with the ability to work collaboratively across departments. - Fluency in Italian and English, both written and spoken. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Employee Meals Schedule & Hours: This is a full-time, fixed-term position requiring flexibility to work shifts, weekends and public holidays. The position is at the C1 level of the Tourism Collective Labor Agreement (CCNL), with a starting gross annual salary aligned with the contract's minimum standards and opportunities for growth based on experience |
08/11/2026 Nuovo!
| Italia - Hosco |
| Quale sarà la tua missione? In qualità di Responsabile Breakfast sarai responsabile, durante il turno della colazione, di garantire un'esperienza complessiva eccellente. Cosa dovrai fare? - Fornire un servizio clienti eccellente che favorisca la soddisfazione. - Accogliere e riconoscere tutti gli ospiti secondo gli standard di Compagnia. - Dimostrare un'ottima conoscenza degli ospiti abituali, prestando attenzione alle loro preferenze. - Conoscere e offrire i diversi prodotti e servizi disponibili. - Esaminare le specialità giornaliere e le modifiche al menu con il corrispondente team F&B. - Comunicare efficacemente con il personale di cucina per assicurarsi che gli ordini siano accurati e consegnati tempestivamente. - Garantire che il servizio breakfast si svolga correttamente in tutte le sue fasi (allestimento, servizio ai tavoli, sbarazzo, ecc.), nel rispetto degli standard di Compagnia e delle norme igienico-sanitarie; - Pianificare ed assicurare la corretta organizzazione del reparto in relazione ai dati di occupazione. - Curare il coordinamento, la valutazione, la motivazione e la formazione del proprio gruppo di lavoro secondo le politiche e gli strumenti definiti. - Identificare le opportunità per aumentare le entrate del reparto F&B attraverso l'upselling. - Assicurarsi che tutti i punti vendita F&B siano puliti, ordinati e pronti ad accogliere gli ospiti. - Seguire tutte le norme/regolamenti sanitari pertinenti e tutte le linee guida del servizio clienti. Cosa stiamo cercando? - Una precedente esperienza nello svolgimento di funzioni simili in altre catene alberghiere o in settori affini sarà molto preziosa. - Formazione professionale in materia di ospitalità/F&B. - La conoscenza della lingua locale e dell'inglese è molto importante. - Conoscenza di vari programmi informatici (Microsoft Office, POS, ecc.). - Orientamento al cliente. - Capacità di ascolto attivo e di comunicazione efficace. - Attenzione ai dettagli. - Orientamento alle vendite. - Capacità di lavorare da soli e in gruppo. Compensation RAL a partire da 25K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
08/11/2026 Nuovo!
| Italia, Toscana, Montaione - Hosco |
| Se desideri far parte del nostro team, stiamo cercando un/a Housekeeping Supervisor per la stagione 2027. Principali compiti e responsabilità: - Verificare che camere, aree comuni e aree di servizio siano pulite, ordinate e pronte secondo gli standard aziendali. - Ispezionare regolarmente camere e spazi comuni per assicurare il rispetto delle procedure operative e degli standard qualitativi. - Segnalare tempestivamente eventuali problematiche strutturali o danni e coordinare gli interventi con il reparto Manutenzione. - Coordinare, supportare e monitorare il lavoro delle cameriere ai piani, addetti lavanderia, facchini ed eventuali collaboratori esterni. - Assegnare compiti quotidiani e distribuire i carichi di lavoro in modo efficiente, in funzione delle priorità operative. - Monitorare puntualità, produttività e qualità delle attività svolte dal team. - Supportare la formazione del personale sugli standard di pulizia, sicurezza e procedure interne. - Pianificare i turni e organizzare le attività in base all'occupazione e alle esigenze della struttura. - Garantire l'utilizzo corretto di materiali, prodotti e attrezzature nel rispetto delle procedure aziendali. - Monitorare le scorte di prodotti per la pulizia, biancheria e amenities, segnalando tempestivamente necessità di riordino. - Gestire eventuali segnalazioni o reclami relativi alla pulizia, assicurando interventi rapidi ed efficaci. - Collaborare con Reception, Manutenzione e altri reparti per garantire fluidità operativa e mantenimento di elevati standard qualitativi - Applicare e far rispettare protocolli di sicurezza, norme igienico-sanitarie e corretto utilizzo di prodotti chimici e macchinari. Competenze richieste: - Esperienza pregressa nel reparto Housekeeping, preferibilmente in strutture alberghiere 4* o 5*. - Capacità di leadership e gestione del personale. - Ottime competenze organizzative e forte attenzione al dettaglio. - Conoscenza degli standard di pulizia, ordine e presentazione. - Buona conoscenza della lingua inglese. - Conoscenza delle normative igienico-sanitarie e della sicurezza sul lavoro. - Capacità di problem solving operativo e gestione delle priorità - Attitudine al lavoro di squadra e alla collaborazione interdipartimentale. Condizioni contrattuali - Contratto CCNL Turismo ? Full Time, Stagionale. - Retribuzione mensile lorda a partire da € 2.000 Benefit e vantaggi - Accesso alla mensa aziendale anche nei giorni di riposo. - Accesso a eventi riservati al personale Castelfalfi. - Esperienze formative mirate, in base alle esigenze del ruolo e del team. - Agevolazioni su ristorazione, benessere e attività sportive all'interno del resort e della tenuta. - Soluzioni di housing allowance riconosciute, ove previsto, al personale proveniente da fuori zona. Dotazioni fornite - Dotazioni professionali adeguate alle esigenze del ruolo svolto. - Uniformi e relativo servizio lavanderia per il personale operativo. Sede di lavoro: Castelfalfi (FI) È richiesto il possesso del diritto legale di lavorare in Italia. La presente selezione è rivolta a candidati di entrambi i sessi, ai sensi del D.Lgs. 198/2006 e della normativa vigente in materia di pari opportunità, nonché a persone di ogni età e nazionalità, nel rispetto delle disposizioni di legge. Le candidature dovranno essere trasmesse a careers@castelfalfi.com, corredate da autorizzazione al trattamento dei dati personali ai sensi del Regolamento (UE) 2016/679 (GDPR) e del D.Lgs. 196/2003, come modificato dal D.Lgs. 101/2018. |
08/11/2026 Nuovo!
| Italia, Valle d'Aosta, Breuil-Cervinia - Hosco |
| Per il Valtur Cervinia Cristallo Ski Resort siamo alla ricerca di una figura da inserire nel team di housekeeping come Housekeeping Supervisor. La persona selezionata coordinerà le attività di pulizia e riordino degli ambienti, contribuendo a garantire elevati standard di igiene, qualità e comfort per gli ospiti. Mansioni principali: - Coordinare e supervisionare le attività quotidiane del personale addetto alle pulizie - Organizzare i turni e assegnare le attività in base alle priorità e alle esigenze della struttura - Verificare la pulizia e il riordino di camere, aree comuni e spazi di servizio, nel rispetto degli standard previsti - Effettuare controlli periodici per individuare eventuali anomalie e assicurare il mantenimento degli standard qualitativi - Gestire le richieste degli ospiti e coordinare gli interventi con gli altri reparti - Monitorare le scorte di prodotti, materiali e biancheria, segnalando le necessità di approvvigionamento - Formare e affiancare il personale sulle procedure operative e sulle norme igienico-sanitarie - Segnalare guasti o necessità di manutenzione e collaborare con il team tecnico Requisiti richiesti: - Esperienza pregressa nel settore housekeeping, preferibilmente in strutture alberghiere - Esperienza nel coordinamento di un team o nella supervisione delle attività di pulizia - Conoscenza degli standard di pulizia, delle procedure operative e delle norme igienico-sanitarie - Capacità di utilizzare strumenti digitali per la gestione delle attività e delle comunicazioni - Buona conoscenza della lingua inglese; la conoscenza di altre lingue sarà considerata un plus Soft skills - Capacità organizzative e di gestione delle priorità - Attitudine alla leadership e capacità di motivare il team - Precisione, affidabilità e attenzione ai dettagli - Comunicazione efficace e orientamento al servizio - Flessibilità e capacità di lavorare in un ambiente dinamico - Problem solving e collaborazione con gli altri reparti Cosa offriamo - Inserimento in un contesto professionale e strutturato - Affiancamento iniziale e opportunità di crescita professionale nel settore alberghiero - Vitto e alloggio Ti aspettiamo! |
08/11/2026 Nuovo!
| Italia, Lombardia, MILANO - JOB CAMERE S.R.L. |
| Ricerchiamo governante/supervisor F/M esperto/esperta per hotel 4**** di Milano situato in zona MM2 Chiesa Rossa/P.zza Abbiategrasso, lavoro full time dal Lunedì alla Domenica dalle 09.00 alle 17.00, con riposo a rotazione. Primo contratto di Agenzia, con relative proroghe, scopo assunzione diretta con azienda cliente Allegare il cv al seguente annuncio per essere ricontattati, disponibile anche whatsapp al 3471148762 - Esperienza nella mansione - Ottima conoscenza del Pacchetto Office Job Camere S.r.l. è regolarmente autorizzata dal Ministero del Lavoro ai sensi del D.lgs. 276/03 - (Aut. Def. Min. Lav. Prot. 13/I/0013604 del 15/10/09 sez. 1) Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. I candidati ambosessi sono invitati a leggere su jobcamere.com l'informativa sulla privacy ai sensi dell art.13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR), D.Lgs. 196/03). RAL da 19837,00 a 20837,00 euro (fascia soggetta a riproporzione in funzione della durata del periodo contrattuale e dell'effettivo monte ore) |
08/11/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently looking for a Guest Experience Supervisor (Front Desk) reporting to the Front Desk Manager. This is full-time position, 5 days a week with 2 days off. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. Job Description A Guest Experience Supervisor is responsible for overseeing front desk operations during a specific shift, which includes supervising staff, handling customer issues, and managing daily administrative and financial tasks. Key duties involve delegating tasks, ensuring excellent customer service, resolving conflicts, performing cash management, and guaranteeing the effectiveness of the flow of information across all departments. What you'll do Key Responsibilities Summary Guest Services & Check-In Operations - Manage guest check-ins by verifying identity, processing payments, assigning rooms, and issuing keys. - Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). - Assist staff with expediting problem payments (e.g., problems processing credit card). - Follow up with guest regarding satisfaction with guest-related issues. - Resolve payment issues and follow up on guest satisfaction. - Review shift logs/daily memo books and document pertinent information in logbooks. - Coordinate with departments (e.g., Concierge, Housekeeping) to address guest requests and problems. - Coordinate with Housekeeping to track readiness of rooms for check-in. - Block rooms in the system and identify designated requirements and requests. - Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Financial & Administrative Duties - Process all payment types such as room charges, cash, checks, debit, or credit. - Balance and drop receipts according to accounting specifications. - Count bank at the beginning and end of shift. - Handle cash operations: count bank at shift start/end, balance and drop receipts. - Set up guest accounts, verify billing, and process various payment types. - Complete cashier reports and maintain accurate logs and contingency lists. - Notify Loss Prevention/Security of any theft reports. Team Leadership & Support - Assist management in training, coaching, and evaluating staff. - Act as a role model and first contact for employee concerns under the Open Door Policy. - Foster teamwork and maintain positive working relationships. - Report accidents, injuries, and unsafe work conditions to manager Professional Standards & Communication - Ensure compliance with company policies, safety procedures, and appearance standards. - Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process - Communicate professionally with guests and staff, both verbally and in writing. - Complete safety training and certifications - Use POS/computer systems efficiently and maintain confidentiality. - Follow all company policies and procedures; - Ensure uniform and personal appearance are clean and professional; - Maintain confidentiality of proprietary information. - Anticipate and address guests' service needs. - Speak with others using clear and professional language; - Answer telephones using appropriate etiquette. - Develop and maintain positive working relationships with others. - Ensure adherence to quality expectations and standards. - Perform other reasonable job duties as requested. What you'll need: - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills - Previous Front Office experience in luxury Hotels (at least 3 years) - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift What we offer: - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
08/11/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Portrait Milano, parte del gruppo Lungarno Collection, è uno dei più prestigiosi hotel di lusso nel cuore del Quadrilatero della Moda. Situato negli spazi dell'antico Seminario Arcivescovile, l'hotel offre 73 camere e suite che esprimono l'autentico stile milanese in un ambiente raffinato e senza tempo. Fulcro della nostra offerta enogastronomica è il Ristorante 10_11: un ambiente raffinato composto dal bar, ristorante, un incantevole giardino e il suggestivo colonnato affacciato sulla piazza. Aperto tutto il giorno, il 10_11 propone una cucina italiana dai sapori autentici e una proposta mixology ispirata al rito milanese dell'aperitivo. La nostra realtà è felice di offrire un'opportunità come Service Supervisor all'interno del reparto Food & Beverage. L'obiettivo della figura sarà contribuire a garantire un servizio dinamico, accurato e personalizzato, in linea con gli standard di eccellenza del ristorante 10_11. Principali responsabilità: - Gestione autonoma delle attività operative del ristorante dalla colazione alla cena; - Gestione indipendente del rango; - Supporto alla cucina e al bar; - Conoscenza degli standard LQA e Forbes e conseguente applicazione degli stessi al servizio; - Presa delle comande e gestione pagamenti in autonomia; Requisiti Portrait: Energia e grinta, voglia di far nascere il nuovo progetto, desiderio di farne stabilmente parte, amore per la città di Milano, attitudine al sorriso, perseveranza, eleganza non solo esteriore. Requisiti desiderati: - Conoscenza fluente dell'italiano e dell'inglese; - Esperienza pregressa consolidata in contesti dello stesso tipo; - La conoscenza degli standard LQA sarà considerata un plus; - Ottime capacità relazionali e organizzative; - Problem Solving e Team working; - Disponibilità a lavorare su turni e fine settimana; Cosa Offriamo: - Contratto: CCNL Federturismo Aica, RAL a partire da €27.500; - Un ambiente di lavoro orientato alla valorizzazione delle proprie attitudini, con percorsi di carriera finalizzati alla crescita professionale e personale; - Continue opportunità di formazione, attivabili in base alle necessità; - Tariffe Staff e Family & Friends: soggiorni a tariffe esclusive per te, offerte speciali per amici e familiari nelle nostre strutture; - SPA & F&B Benefits: sconti dedicati per rilassarti nelle SPA e vivere esperienze culinarie nei ristoranti e bar della compagnia; - Welfare Program: un piano di welfare aziendale con vantaggi e servizi esclusivi per il tuo benessere; - Incentivi annuali: un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme; - Staff Celebrations & Birthday Celebration: momenti dedicati a festeggiare insieme successi, anniversari aziendali e ricorrenze personali; - Cultura & Arte: accesso gratuito al Museo Salvatore Ferragamo di Firenze, la maison di moda della famiglia da cui la nostra compagnia alberghiera ha origine e di cui interpretiamo la cultura dell'ospitalità; - Viaggi & Ospitalità: tariffe agevolate nel circuito Leading Hotels of the World (LHW) e GHA Discovery; - Mensa aziendale: pasti comodi, salutari e pratici durante il turno di lavoro; - Staffhouse (su disponibilità): alloggio aziendale assegnato in base alle esigenze del momento. #joinus |
08/11/2026 Nuovo!
| Italia, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description At Auberge Collection, we redefine luxury through authentic, heartfelt service and extraordinary culinary experiences that leave a lasting impression. As an F&B Supervisor, you will play a key role in bringing this philosophy to life by leading the daily service, supporting your team, and ensuring every guest interaction reflects our commitment to excellence. Through your leadership, attention to detail, and genuine passion for hospitality, you will help create memorable dining experiences where every detail matters. This role is an invitation to create the extraordinary. Guest Experience & Personalised Service - Welcome and engage with guests, ensuring a warm, attentive, and personalised dining experience that reflects the Auberge service philosophy. - Anticipate guest needs and preferences, responding promptly and thoughtfully to requests to ensure a seamless and memorable experience. - Handle guest feedback and concerns with professionalism, discretion, and resourcefulness, ensuring appropriate follow-up and guest satisfaction. F&B Operations & Service Excellence - Supervise daily food and beverage operations, ensuring service runs smoothly and consistently meets the property's standards. - Coordinate service activities, briefings, and team assignments to ensure the restaurant and other F&B outlets are prepared for each service. - Ensure all mise en place, table settings, menus, and service areas are prepared according to established standards. - Monitor service quality, timing, and presentation, intervening when necessary to maintain an exceptional guest experience. Team Leadership & Development - Guide, support, and motivate Team Members throughout service, fostering a collaborative and positive working environment. - Assist with onboarding and training new colleagues, sharing service knowledge and reinforcing F&B standards and procedures. - Lead by example, promoting professionalism, accountability, and a culture of continuous learning and development. Operational & Quality Standards - Monitor the availability and presentation of menus, service equipment, and operating supplies, reporting replenishment needs when necessary. - Support inventory control, stock rotation, and responsible use of resources to minimise waste and maintain operational efficiency. - Ensure compliance with food safety, hygiene, health and safety, and responsible alcohol service procedures, in accordance with applicable regulations and property standards. - Assist with operational reporting and administrative tasks as required by the F&B leadership team. Auberge Culture & Standards - Embrace and embody Auberge's Promises & Practices, bringing warmth, intentional presence, and attention to detail to every interaction. - Inspire the team to deliver authentic, heartfelt service, creating a culture where genuine connections and thoughtful gestures make every guest feel valued. - Take pride in the details that define an exceptional dining experience, understanding that consistent teamwork and invisible care are essential to authentic luxury. Qualifications Qualifications - A minimum of 2-3 years of experience in a similar F&B supervisory role, preferably within a luxury hotel, resort, or fine-dining environment. - Strong knowledge of food and beverage service standards, restaurant operations, and the fundamentals of guest experience in luxury hospitality. - Proven ability to coordinate daily operations, support team performance, and maintain high service standards in a fast-paced environment. - A genuine passion for hospitality and the ability to create personalised, memorable experiences through attentive and thoughtful service. - Strong leadership and communication skills, with the ability to motivate colleagues, provide constructive guidance, and foster teamwork. - Fluency in English, both spoken and written. - Willingness to work flexible hours, including evenings, weekends, and holidays. - A degree or professional qualification in Hospitality Management, Food & Beverage, or a related field is a plus. Position Details: - CCNL Federturismo - Employment Type: Indefinite; Full-time - Salary Range: € 30.000 gross per year / 14 months Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit |
08/11/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Portrait Milano, parte di Lungarno Collection, è uno degli indirizzi più autorevoli nel cuore del Quadrilatero della Moda. Negli spazi dell'antico Seminario Arcivescovile, l'hotel custodisce 73 camere e suite che interpretano l'eleganza milanese con misura e carattere. Ogni membro del team contribuisce a creare un'esperienza d'ospitalità unica, fondata su attenzione ai dettagli, eleganza e passione per il servizio. Entrare in Portrait Milano significa far parte di una realtà che celebra l'eccellenza e la personalizzazione in ogni gesto. La nostra realtà è felice di offrire un'opportunità come Housekeeping Supervisor - Public Areas all'interno del reparto Housekeeping. Principali responsabilità: - Supervisionare le aree comuni dell'hotel, garantendone l'apertura quotidiana e il mantenimento degli standard operativi; - Monitorare, con il team di Housekeeping, lo stato di camere, public areas e sale eventi, assicurando ordine, pulizia e corretta organizzazione degli spazi; - Verificare il rispetto delle preferenze e richieste degli ospiti, garantendo un servizio attento alle esigenze individuali; - Redigere e gestire report giornalieri contenenti informazioni rilevanti su allergie, richieste particolari e preferenze degli ospiti; - Gestire emergenze e variazioni operative durante la giornata, riorganizzando le priorità del reparto in funzione delle necessità degli ospiti; Requisiti Portrait: Energia e grinta, voglia di far nascere il progetto nuovo, desiderio di farne stabilmente parte, amore per la città di Milano, attitudine al sorriso, perseveranza, eleganza non solo esteriore. Requisiti desiderati: - Esperienza pregressa nel ruolo negli hotel di lusso; - Esperienza pregressa nella supervisione delle public areas; - Eccellenti capacità comunicative, forte orientamento all'ospite e propensione al Problem solving; - Buone capacità di organizzazione e coordinamento del lavoro di squadra; - Forte attenzione al dettaglio e senso estetico; - Fluente conoscenza della lingua italiana e inglese; - Conoscenza del sistema gestionale di Opera; Cosa offriamo: - Contratto: CCNL Federturismo Aica; - Un ambiente di lavoro orientato alla valorizzazione delle proprie attitudini, con percorsi di carriera finalizzati alla crescita professionale e personale; - Continue opportunità di formazione, attivabili in base alle necessità; - Tariffe Staff e Family & Friends: soggiorni a tariffe esclusive per te, offerte speciali per amici e familiari nelle nostre strutture; - SPA & F&B Benefits: sconti dedicati per rilassarti nelle SPA e vivere esperienze culinarie nei ristoranti e bar della compagnia; - Welfare Program: un piano di welfare aziendale con vantaggi e servizi esclusivi per il tuo benessere; - Incentivi annuali: un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme; - Staff Celebrations & Birthday Celebration: momenti dedicati a festeggiare insieme successi, anniversari aziendali e ricorrenze personali; - Cultura & Arte: accesso gratuito al Museo Salvatore Ferragamo di Firenze, la maison di moda della famiglia da cui la nostra compagnia alberghiera ha origine e di cui interpretiamo la cultura dell'ospitalità; - Viaggi & Ospitalità: tariffe agevolate nel circuito Leading Hotels of the World (LHW) e GHA Discovery; - Mensa aziendale: pasti comodi, salutari e pratici durante il turno di lavoro; - Staffhouse (su disponibilità): alloggio aziendale assegnato in base alle esigenze del momento. #joinus |
08/11/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Banquet Manager BANQUET SUPERVISOR San Clemente Palace Venice ? www.sanclementepalace.it Awarded ?Best Hotel in Venice? and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025), this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites ? including the largest and most exclusive suite in Venice. Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions. Serenity permeates the hotel's exclusive environment, enhanced by the heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids' club ? ensuring an unforgettable stay. The hotel's proximity to St. Mark's Square, its exceptional culinary offerings, and its unique combination of indoor and outdoor venues invite guests to create truly memorable experiences. As we prepare for our imminent reopening, we are seeking a Banquet Supervisor to join our Food and Beverage Team. Role Description As Banqueting Supervisor you will oversee all aspects of the hotel's banqueting and event operations, ensuring flawless execution and exceptional guest satisfaction. You will be responsible for coordinating weddings, corporate functions, gala dinners, and luxury private events within one of Venice's most iconic venues. Your leadership, attention to detail, and organizational excellence will help deliver world-class events that reflect the heritage and prestige of San Clemente Palace Venice. Your main responsibilities will include: • Planning and executing all banqueting and event operations from setup to completion • Leading and managing the Banqueting team to ensure impeccable service and presentation • Liaising with clients, event planners, and internal departments to ensure all requirements are met • Collaborating with the Executive Chef and F&B team to create customized menus and event experiences • Managing event logistics, layouts, and timelines to guarantee smooth coordination • Monitoring event budgets, revenue targets, and cost controls • Maintaining the highest standards of quality, hygiene, and safety throughout operations • Ensuring compliance with brand standards and service excellence at every event • Supporting the F&B leadership team in developing innovative concepts to enhance event offerings • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel • Accommodation, meals, uniform |
08/11/2026 Nuovo!
| Italia, Toscana, Montaione - Hosco |
| Se desideri far parte del nostro team, siamo alla ricerca di un/a Outlet Supervisor per la stagione 2027. Principali compiti e responsabilità: • Supervisionare le operazioni quotidiane dell'outlet durante il servizio. • Assicurare il rispetto degli standard di servizio, accoglienza e presentazione definiti dall'azienda. • Coordinare il team operativo durante il turno, garantendo organizzazione, comunicazione e fluidità del servizio. • Verificare la corretta preparazione della mise en place e delle aree operative prima dell'inizio del servizio. • Monitorare il timing tra cucina e sala per garantire efficienza e qualità nel servizio. • Gestire eventuali richieste o reclami degli ospiti con professionalità e orientamento alla soluzione. • Contribuire al mantenimento di elevati livelli di guest satisfaction. • Supportare la pianificazione dei turni di lavoro e l'organizzazione dello staff dell'outlet. • Affiancare e supportare la formazione del personale junior. • Monitorare la disciplina operativa e le performance del team durante il servizio. • Verificare il rispetto delle norme igienico-sanitarie e delle procedure HACCP. • Monitorare le vendite e promuovere attività di upselling e cross-selling. • Collaborare al controllo dei costi operativi e alla gestione delle scorte. • Verificare le operazioni di apertura e chiusura dell'outlet e le procedure di chiusura cassa. • Contribuire al raggiungimento degli obiettivi economici e operativi dell'outlet. Competenze richieste: • Esperienza consolidata nel ruolo o in posizioni analoghe, preferibilmente in contesti di hotellerie di lusso o ristorazione di alto livello. • Ottima conoscenza delle tecniche di servizio e degli standard di sala. • Conoscenza delle normative HACCP e degli standard igienico-sanitari. • Esperienza nell'utilizzo di POS e sistemi di cassa (es. Simphony). • Capacità di gestire le procedure di apertura e chiusura dell'outlet. • Esperienza nella gestione di inventari e controllo delle scorte. • Capacità di coordinare il team durante il servizio e di gestire situazioni operative complesse. • Ottime capacità relazionali e orientamento all'ospite. • Attenzione ai dettagli e forte orientamento alla qualità del servizio. • Buona conoscenza degli strumenti informatici di base (es. Excel). • Conoscenza fluente della lingua inglese. Condizioni contrattuali - Contratto CCNL Turismo ? Full Time. - Retribuzione mensile lorda a partire da € 2.285,71 Benefit e vantaggi - Accesso alla mensa aziendale anche nei giorni di riposo. - Accesso a eventi riservati al personale Castelfalfi. - Esperienze formative mirate, in base alle esigenze del ruolo e del team. - Agevolazioni su ristorazione, benessere e attività sportive all'interno del resort e della tenuta. - Soluzioni di housing allowance riconosciute, ove previsto, al personale proveniente da fuori zona. Dotazioni fornite - Dotazioni professionali adeguate alle esigenze del ruolo svolto. - Uniformi e relativo servizio lavanderia per il personale operativo. Sede di lavoro: Castelfalfi (FI) È richiesto il possesso del diritto legale di lavorare in Italia. La presente selezione è rivolta a candidati di entrambi i sessi, ai sensi del D.Lgs. 198/2006 e della normativa vigente in materia di pari opportunità, nonché a persone di ogni età e nazionalità, nel rispetto delle disposizioni di legge. Le candidature dovranno essere trasmesse a careers@castelfalfi.com, corredate da autorizzazione al trattamento dei dati personali ai sensi del Regolamento (UE) 2016/679 (GDPR) e del D.Lgs. 196/2003, come modificato dal D.Lgs. 101/2018. |
08/11/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY The successful candidate will join the F&B Front department. Together with the other supervisors, they will act as the main point of contact between management and operational staff. They will work across different shifts and services, depending on operational requirements. We are looking for someone currently in a similar role with solid experience in businesses similar to ours, particularly in the hospitality sector. Profile - Guest-focused, attention to detail, problem-solving skills and service-oriented, good communication skills, flexibility and adaptability, proactivity and initiative, excellent organisational and leadership skills. - Excellent level of English Main responsabilities - On-floor presence, operational management, front-of-house service - Team management during service, organisation of the team before, during and after service - Management and coordination of temporary staff, in compliance with current regulations - Order management and stock control via the Marriott management system - Knowledge of Micros Opera or other front-of-house order management applications is preferred - Knowledge of dishes and the ability to describe them to guests - Knowledge of wines and basic food and wine pairing - Compiling orders and ensuring pantry stock levels - Checking and arranging the mise en place for the dining room and bar - Preparing set-ups for events and banqueting - Knowledge and application of HACCP rules At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
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