Find jobs for receptionist in Greve in chianti29
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description This is a key leadership role, responsible for creating an exceptional experience for our guests and supporting our team in delivering the highest standards of service. The Front Office Manager will lead, support and develop the Front Office team throughout the entire guest journey, from pre-arrival to check-out and follow-up. The role will ensure smooth daily operations, high guest satisfaction and consistent service standards, while supporting the team's development and the hotel's financial performance. - Lead and oversee the daily operations of the Front Office, ensuring a smooth and efficient guest journey. - Maintain a strong presence on the floor, leading by example and remaining actively engaged with both guests and team members. - Work closely with the Rooms Division Manager and other department leaders to ensure seamless communication and operational alignment across the hotel. - Supervise, motivate and develop Front Office Team Members, fostering a culture of excellence, teamwork and accountability. - Set the tone for exceptional hospitality by creating a warm, personalized and memorable experience for every guest. - Handle guest feedback and complaints with professionalism, discretion and a strong service-recovery approach. - Ensure consistent adherence to the hotel's luxury service standards, policies and procedures. - Oversee arrivals, departures, VIPs, repeat guests, special occasions and special requests, ensuring a high level of personalization and attention to detail. - Monitor guest satisfaction, service quality and operational KPIs, identifying opportunities for continuous improvement. - Support the achievement of departmental financial targets through effective upselling, cost awareness and operational efficiency. - Ensure compliance with all relevant safety, security, privacy and hotel procedures. - Ensure timely, thoughtful and personalized communication with guests before, during and after their stay. Qualifications - Minimum 4 years of experience as a Front Office Manager or in a similar leadership role in a luxury hotel. - Previous experience and a strong understanding of the main Front Office functions, including Reception, Concierge, Guest Relations and Bell Services. - Good knowledge of Housekeeping operations and experience working closely with the department. - Strong knowledge of OPERA and Alice, or similar hotel management systems. - Excellent communication and leadership skills, with the ability to inspire, motivate and develop a diverse team. - Ability to collaborate effectively with the Food & Beverage department and other hotel departments. - Strong focus on guest satisfaction, service excellence and attention to detail. - Highly organized, proactive and able to manage multiple priorities in a fast-paced environment. - Fluent in English and Italian; additional languages are considered a plus. - Flexible and willing to work shifts, weekends and holidays when required. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit |
15/11/2026 New!
| Italia, Firenze - Randstad Italia S.p.A. |
| Hai l'iscrizione al collocamento mirato art. 1 legge 68/99? Possiedi eccellenti doti relazionali, precisione e passione per l'accoglienza e l'organizzazione aziendale? Continua a leggere perché questa potrebbe essere l'opportunità giusta per te! Randstad Talent Selection Hopportunities, la specialty che si occupa di Ricerca & Selezione di professionisti qualificati appartenenti alle categorie protette sta ricercando, per prestigiosa realtà operante nel settore dei servizi e di supporto alle imprese, la figura di Addetto alla reception e segreteria operativa - categoria protetta (L. 68/99 Art. 1 e/o Art. 18) M/F/NB Si offre:Contratto a tempo determinato di 6 mesi finalizzato all'assunzione definitiva; inquadramento 4° livello CCNL Terziario, Distribuzione e Servizi (Confcommercio) e contratto integrativo aziendale; RAL riproporzionata al part-time fra 16.801€ e 19.115€ lordi/anno a seconda del monte ore settimanale, sala mensa attrezzata. Orario part-time dal lunedì al venerdì con turnazione fissa a scelta fra le due di seguito: turno mattutino di 29 ore settimanali: Lunedì - Giovedì 08:00 - 14:00, Venerdì 08:00 - 13:00; oppure turno pomeridiano di 25,5 ore settimanali: Lunedì - Giovedì 13:30 - 19:00, Venerdì 12:30 - 16:00. Sede di lavoro: Firenze città. Retribuzione annua: 16801€ - 19115€ esperienza1 anno Quali requisiti sono necessari? - Iscrizione alle liste delle Categorie Protette (L. 68/99 Art. 1 e/o Art. 18); - Buona padronanza dei principali strumenti informatici (Pacchetto Office in particolare Word, Excel, posta elettronica); - Esperienza breve in ruoli di reception o segreteria; - Spiccate doti comunicative e relazionali, orientamento all'accoglienza, cortesia e riservatezza; - Capacità di gestione delle attività in autonomia, puntualità e affidabilità nel presidio della postazione; Se sei in possesso dei requisiti e desideri candidarti, invia subito il tuo CV! Il presente annuncio è rivolto a persone di genere femminile (F), maschile (M) e non binario (NB) ai sensi della Legge n. 300/1970, del Decreto Legislativo n. 198/2006 e del Decreto Legislativo n. 96/2026 ed è aperta a qualsiasi persona nel rispetto della diversity e dell'inclusività. Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.randstad.it/privacy/) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR). € 16801 - € 19115 annuale |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role: Four Seasons Hotel Firenze is looking for talented Front Desk Receptionists to join our team for the 2027 Summer Season. As a key member of the Front Office team, you will create exceptional first and last impressions for our guests, ensuring a seamless arrival and departure experience. You will be the main point of contact for guest requests, inquiries, and feedback, delivering the highest standards of hospitality and personalized service. What you will do: - Welcome guests with professionalism and warmth, managing check-in and check-out procedures in line with Four Seasons standards. - Handle cashiering activities and balance cash floats at the end of each shift. - Respond to guest requests, inquiries, and concerns promptly and effectively, both in person and over the phone. - Coordinate room status updates and special requests with the Front Office leadership team. - Support reservations, amendments, and cancellations when required. - Promote hotel services and maximize upselling opportunities. - Collaborate with Concierge and Guest Services during peak periods. - Support the wider Front Office operation and assist with additional duties as assigned. What you bring: - Previous experience in a luxury hotel or upscale hospitality environment (preferred). - Strong interpersonal, communication, and customer service skills. - A guest-focused mindset with attention to detail and personalization. - Professional presentation, positive attitude, and a proactive approach. - Flexibility, excellent problem-solving abilities, and a collaborative spirit. - Knowledge of Opera PMS is an advantage. - Fluency in Italian and English; a third language is a plus. What we offer: - Competitive salary and comprehensive benefits package - Excellent training and development opportunities - Employee discounts at Four Seasons hotels worldwide - Complimentary dry cleaning of uniforms - Employee meals - Staff accommodation, subject to availability Schedule & Hours: - Full-time seasonal contract for the 2027 Summer Season - Availability to work on rotating shifts is required The position is at the C1 level of the Tourism Collective Labor Agreement (CCNL), with a starting gross annual salary aligned with the contract's minimum standards and opportunities for growth based on experience. |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. Four Seasons Hotel Firenze is looking for a talented Spa Receptionist to join our team for the 2027 Summer Season. As a member of the Spa team, you will be the first point of contact for our guests, creating a welcoming and relaxing environment while ensuring a seamless spa experience. You will manage appointments, promote treatments and retail products, and deliver exceptional service in line with Four Seasons standards. What You Will Do - Welcome guests with warmth and professionalism, ensuring a personalized and memorable Spa experience. - Accompany guests through their arrival process and provide information about Spa, Fitness, and Pool facilities. - Manage reservations for treatments and services, optimizing therapists' schedules and maximizing operational efficiency. - Promote Spa treatments, beauty products, and wellness experiences to achieve sales objectives. - Review guest health information and ensure treatments are scheduled appropriately. - Anticipate guest needs and promptly address requests, concerns, and feedback. - Maintain the highest standards of cleanliness, presentation, and organization throughout the Spa facilities. - Handle guest payments, daily cash reconciliation, opening and closing procedures, and assigned administrative tasks. - Support Pool and Fitness operations during busy periods when required. - Collaborate with other departments to ensure a seamless and exceptional guest experience. What You Bring - At least one year of experience in a Front Office, Reception, or guest-facing role, preferably within a luxury Spa environment. - Excellent communication, interpersonal, and customer service skills. - Professional presentation and a genuine passion for hospitality and wellness. - Strong organizational skills, attention to detail, and ability to multitask. - Knowledge of Spa treatments, beauty products, and wellness services is preferred. - A proactive attitude, flexibility, and a solution-oriented approach. - Fluency in Italian and English; additional languages are considered a plus. What We Offer - Competitive salary and comprehensive benefits package - Excellent training and development opportunities - Employee discounts at Four Seasons hotels worldwide - Complimentary dry cleaning of uniforms - Employee meals - Staff accommodation, subject to availability Schedule & Hours - Full-time seasonal contract for the 2027 Summer Season - Availability to work rotating shifts, including weekends and holidays, is required This position is classified at C1 level under the Italian Tourism Collective Labour Agreement (CCNL Turismo), with a starting salary aligned with contractual standards and growth opportunities based on experience. |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description At Auberge Collection, we redefine luxury by focusing on authentic, heartfelt service and creating extraordinary experiences that resonate with each guest. As a Bell Attendant, by anticipating guest needs, providing personalized service, and ensuring seamless execution, you will play a vital role in elevating every stay into something truly unforgettable. Arrival & Departure Experience - Welcome guests upon arrival and assist with luggage, ensuring a smooth, comfortable, and personalised experience. - Escort guests and their belongings to their rooms, introducing relevant room features and services as appropriate. - Assist guests with luggage collection and transportation upon departure, ensuring their belongings are handled with care. - Coordinate with the Front Office team to support efficient arrivals, departures, and room readiness. Guest Assistance & Personalised Service - Respond promptly and courteously to guest requests, providing assistance with luggage, directions, transportation, and other needs. - Offer thoughtful support throughout the guest journey, anticipating needs and ensuring every interaction reflects the Auberge service philosophy. - Provide accurate information about the property, its facilities, services, and experiences. - Handle guest belongings with the utmost care and maintain discretion when interacting with guests and their personal effects. Transportation & Coordination - Assist with the coordination of guest transportation, including taxis, private transfers, and other travel arrangements in collaboration with the Front Office team. - Support vehicle movements and ensure the entrance and arrival areas remain organised and welcoming. - Communicate relevant guest requests and arrival or departure details to the appropriate departments to ensure seamless coordination. Operational Support - Manage luggage storage and retrieval, ensuring all items are properly identified, handled, and stored securely. - Maintain the cleanliness, organisation, and presentation of the lobby, entrance, luggage storage areas, and other assigned spaces. Qualifications Qualifications: - A minimum of 2 years of experience in the same role within a luxury hospitality environment is a requirement. - A poised, polished demeanor that reflects the elegance and warmth of Auberge Collection. The ability to engage guests with grace while managing multiple tasks with precision and attention to detail. - Strong attention to detail and the ability to anticipate guest needs while maintaining a smooth and organised operation. - Fluency in English, both spoken and written, with proficiency in additional languages required to support our international clientele. - Willingness to work flexible hours, including weekends, and holidays, as required by the needs of the hotel. Position Details: - CCNL Federturismo - Employment Type: Seasonal; Full-time - Salary Range: € 25.000 gross per year / 14 months Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
15/11/2026 New!
| Italia, Toscana, Montaione - Hosco |
| Se desideri far parte del nostro team, stiamo cercando un/a Spa Receptionist per la stagione 2027. Principali compiti e responsabilità - Accogliere gli ospiti con professionalità e calore, assicurando un'esperienza di arrivo e partenza fluida e personalizzata. - Gestire prenotazioni, conferme e programmazione di trattamenti e attività wellness. - Curare le procedure di check-in e check-out garantendo corretta fatturazione e gestione del POS. - Fornire informazioni dettagliate su trattamenti, terapisti e programmi benessere. - Coordinarsi con terapisti e Spa Attendant per garantire puntualità e corretta pianificazione dei trattamenti. - Gestire richieste telefoniche, via e-mail e walk-in con tempestività e cortesia. - Curare la presentazione e l'ordine dell'area reception. - Promuovere trattamenti, programmi benessere e prodotti retail, contribuendo al raggiungimento degli obiettivi di vendita mensili. - Consigliare combinazioni di trattamenti e prodotti personalizzati per valorizzare il percorso di benessere dell'ospite. - Garantire la corretta esposizione e il riassortimento dei prodotti retail. - Elaborare vendite, voucher e transazioni di pagamento in modo accurato. - Preparare planning giornalieri, assegnazioni terapisti e registri operativi. - Gestire registri ospiti, note di feedback e follow-up post visita. - Supportare la reportistica giornaliera su ricavi e gestione cassa. - Collaborare con altri reparti del resort per coordinare esperienze benessere interdipartimentali. - Partecipare ai briefing di reparto contribuendo al miglioramento continuo del servizio e delle performance di vendita. Competenze richieste - Esperienza pregressa in reception o front office, preferibilmente in contesti welless, spa o resort di lusso. - Ottime capacità comunicative e relazionali. - Conoscenza fluente della lingua inglese; la conoscenza dell'italiano e/o del thailandese costituisce titolo preferenziale. - Competenza nell'utilizzo di software di prenotazione e strumenti informatici (Microsoft Office, CRM, POS). - Spiccate capacità organizzative, precisione e gestione multitasking. - Orientamento all'ospite e sensibilità commerciale. - Professionalità, discrezione e cura dell'immagine coerente con un contesto luxury. Condizioni contrattuali - Contratto CCNL Turismo ? Full Time - Retribuzione di partenza: 1.600,00 € lordi mensili Benefit e vantaggi - Accesso alla mensa aziendale anche nei giorni di riposo - Accesso a eventi riservati al personale Castelfalfi - Esperienze formative mirate, in base alle esigenze del ruolo e del team - Agevolazioni su ristorazione, benessere e attività sportive all'interno del resort e della tenuta - Soluzioni di housing allowance riconosciute, ove previsto, al personale proveniente da fuori zona Dotazioni fornite - Dotazioni professionali adeguate alle esigenze del ruolo svolto - Uniformi e relativo servizio lavanderia per il personale operativo Sede di lavoro: Castelfalfi (FI) È richiesto il possesso del diritto legale di lavorare in Italia. La presente selezione è rivolta a candidati di entrambi i sessi, ai sensi del D.Lgs. 198/2006 e della normativa vigente in materia di pari opportunità, nonché a persone di ogni età e nazionalità, nel rispetto delle disposizioni di legge. Le candidature dovranno essere trasmesse a careers@castelfalfi.com, corredate da autorizzazione al trattamento dei dati personali ai sensi del Regolamento (UE) 2016/679 (GDPR) e del D.Lgs. 196/2003, come modificato dal D.Lgs. 101/2018. |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is seeking a passionate and service-oriented Night Bell Attendant to join our team. As a key ambassador of the hotel during overnight hours, you will create exceptional guest experiences by welcoming late arrivals, assisting with departures, handling luggage, and responding to guest requests with warmth, efficiency, and professionalism. What you will do - Welcome and assist guests during overnight hours, including room escort and luggage handling. - Deliver personalized service by responding promptly to guest requests, inquiries, and special needs. - Act as a key point of contact for guests, providing information about hotel services and local attractions. - Support smooth and secure night operations in collaboration with Front Office and Security teams. - Deliver amenities, packages, newspapers, and other guest services as required. - Maintain the cleanliness and presentation of guest-facing areas, including the lobby and luggage storage room. - Assist with emergency procedures and handle guest concerns professionally and efficiently. - Provide support to Concierge, Door, and Valet teams when needed. - Uphold Four Seasons standards while fostering positive relationships with guests and colleagues. What you bring - Previous Front Office experience preferably in a luxury environmen - Excellent interpersonal skills, an outgoing personality and a can-do approach to any request. - A valid driving license is required for this position. - Reading, writing and oral proficiency in the Italian and English language. What we offer: - Competitive Salary, wages, and a comprehensive benefits package - Excellent Training and Development opportunities - Employee Discount for stays at any Four Seasons worldwide - Complimentary Dry Cleaning for Employee Uniforms - Employee Meals Schedule & Hours: • This is a full-time overnight position, requiring candidates to work exclusively night shifts, including weekends and public holidays. Candidates must hold valid authorization to work in Italy at the time of application. The position is at the D1 level of the Tourism Collective Labor Agreement (CCNL), with a starting gross annual salary aligned with the contract's minimum standards and opportunities for growth based on experience. |
15/11/2026 New!
| Italia, Toscana, Montaione - Hosco |
| Se desideri far parte del nostro team, stiamo cercando un/a Spa Attendant. Principali compiti e responsabilità • Garantire che tutte le aree spa, benessere, fitness e piscina siano perfettamente pulite, ordinate e pronte all'uso in ogni momento. • Preparare e risistemare le sale trattamenti prima e dopo ogni ospite secondo i protocolli RAKxa Wellness Spa. • Rifornire asciugamani, prodotti da bagno, acqua e bevande nelle aree relax e negli spogliatoi. • Monitorare le condizioni di biancheria, uniformi e forniture e segnalare eventuali carenze o danni. • Mantenere adeguati standard di igiene e sicurezza in tutte le aree riservate agli ospiti e nel retrobottega. • Fornire assistenza e servizi per gli ospiti • Accogliere gli ospiti con cortesia e guidarli attraverso le strutture della spa. • Fornire assistenza per l'uso degli armadietti, i servizi e i rituali pre/post trattamento • Anticipare le esigenze degli ospiti con discrezione e garantire il loro comfort durante la visita. • Mantenere l'atmosfera di calma, professionalità e rispetto della RAKxa Wellness Spa in ogni momento. • Supportare terapisti e receptionist nell'erogazione di un servizio impeccabile. • Assistere nelle attività di apertura e chiusura del centro benessere • Monitorare la fornitura di asciugamani, acqua e prodotti, rifornendoli se necessario. • Supportare il team nell'organizzazione di attività, corsi o workshop dedicati al benessere. • Segnalare tempestivamente eventuali problemi di manutenzione al reparto competente. • Rispettare rigorosamente le procedure operative standard (SOP) e gli standard di sicurezza e igiene. • Collaborare a stretto contatto con terapisti e receptionist per garantire il regolare svolgimento delle attività quotidiane. • Partecipare ai briefing di squadra e contribuire a creare un ambiente di lavoro positivo e collaborativo. • Assistere nella formazione e nell'orientamento dei nuovi operatori quando necessario. Competenze richieste • Esperienza pregressa in contesti spa, wellness o hospitality di lusso (preferenziale). • Conoscenza di base degli standard di igiene, housekeeping e servizio clienti. • Buona conoscenza della lingua inglese; la conoscenza di italiano e/o thailandese è considerata un vantaggio. • Buona condizione fisica e capacità di gestire compiti operativi in modo efficiente. • Attitudine positiva all'apprendimento e alla crescita professionale in un ambiente di benessere integrato. Condizioni contrattuali - Contratto CCNL Turismo ? Full Time - Retribuzione di partenza: 1.564,79 € lordi mensili Benefit e vantaggi - Accesso alla mensa aziendale anche nei giorni di riposo - Accesso a eventi riservati al personale Castelfalfi - Esperienze formative mirate, in base alle esigenze del ruolo e del team - Agevolazioni su ristorazione, benessere e attività sportive all'interno del resort e della tenuta - Soluzioni di housing allowance riconosciute, ove previsto, al personale proveniente da fuori zona Dotazioni fornite - Dotazioni professionali adeguate alle esigenze del ruolo svolto - Uniformi e relativo servizio lavanderia per il personale operativo Sede di lavoro: Castelfalfi (FI) È richiesto il possesso del diritto legale di lavorare in Italia. La presente selezione è rivolta a candidati di entrambi i sessi, ai sensi del D.Lgs. 198/2006 e della normativa vigente in materia di pari opportunità, nonché a persone di ogni età e nazionalità, nel rispetto delle disposizioni di legge. Le candidature dovranno essere trasmesse a careers@castelfalfi.com, corredate da autorizzazione al trattamento dei dati personali ai sensi del Regolamento (UE) 2016/679 (GDPR) e del D.Lgs. 196/2003, come modificato dal D.Lgs. 101/2018. |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role: Four Seasons Hotel Firenze is looking for a talented Guest Experience Agent to join our team for 2027 summer season. As a member of the Guest Experience team, you will deliver personalized and memorable experiences for our most valued guests, anticipating their needs and ensuring the highest levels of satisfaction throughout their stay. What You Will Do - Act as the main point of contact for VIP, Elite, and Specialty Suite guests. - Coordinate with Front Office, Concierge, Housekeeping, Room Service, and other departments to ensure seamless guest experiences. - Support pre-arrival planning, room preparations, and guest preferences. - Conduct room inspections and ensure flawless arrivals. - Engage with guests throughout their stay, anticipating needs and creating personalized touches. - Handle guest concerns promptly and professionally, ensuring complete satisfaction. - Assist with VIP arrivals, operational meetings, and guest follow-up activities. - Support Front Office operations, including check-in, check-out, and guest recommendations, when needed. What You Bring - Previous experience in a Front Office role within a luxury hospitality environment. - Excellent communication and interpersonal skills. - Passion for guest service and attention to detail. - Strong problem-solving abilities and a proactive approach. - Knowledge of Opera PMS is required. - Fluency in Italian and English; a third language is an advantage. - Flexibility to work rotating shifts, including weekends and holidays. What We Offer - Competitive salary and comprehensive benefits package - Excellent training and development opportunities - Employee discounts at Four Seasons hotels worldwide - Complimentary dry cleaning of uniforms - Employee meals - Staff accommodation, subject to availability Schedule & Hours - Full-time seasonal contract for the 2027 Summer Season - Availability to work on rotating shifts is required This position is classified at C1 level under the Italian Tourism Collective Labour Agreement (CCNL), with a starting salary aligned with contractual standards and growth opportunities based on experience. |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique, creating a seamless and personalized experience from before the arrival to after the departure - Whatever Whenever. Through a proactive and engaging approach, our Guest Experience Agent manages guest requests, provides relevant information and assistance, resolves concerns and works closely with other departments to ensure outstanding service and memorable stays - Whatever Whenever. The Guest Experience Agent takes the initiative whether processing operational needs, addressing guest requests or completing reports. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least one year of experience in hospitality industry. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
15/11/2026 New!
| Italia, Toscana, Florence - Hosco |
| Una presenza distintiva nel panorama dell'ospitalità italiana, Lungarno Collection ha indirizzi di lusso nei quartieri più desiderati di Firenze, Roma e Milano. Il marchio Lungarno Collection nasce nel 1995 come società di gestione alberghiera di proprietà della famiglia Ferragamo. Nel cuore di Firenze, a pochi passi dalla Basilica di Santa Maria Novella, si trova Palazzo Ottaviani, la nuova proposta residenziale che arricchisce la selezione degli appartamenti che fanno parte di Lungarno Collection. Questo progetto presenta dieci esclusivi appartamenti di varie metrature e dal design tutto italiano. Fiore all'occhiello dell'offerta è il prestigioso attico con la sua splendida terrazza panoramica, ideale per ammirare la bellezza della città. Palazzo Ottaviani regala un'esperienza unica, immersa nell'eleganza e nella storia di Firenze. Con piacere condividiamo un'opportunità sfidante all'interno del team di Palazzo Ottaviani come Hospitality Ambassador (Front Office). La nostra ricerca si rivolge a professionisti che sappiano essere degli impeccabili ?padroni di casa? per offrire un servizio d'eccellenza, combinando spontaneità e personalizzazione. Principali responsabilità: - Accogliere gli ospiti con professionalità ed eleganza, assicurando un'esperienza personalizzata e un servizio d'eccellenza durante tutte le fasi del soggiorno; - Gestire in autonomia le operazioni di check-in e check-out, garantendo precisione amministrativa e pieno rispetto degli standard operativi della compagnia; - Curare le attività di Guest Relations, anticipando le esigenze degli ospiti e fornendo assistenza tempestiva per richieste, segnalazioni e servizi personalizzati; - Fornire servizi di concierge e consulenza sul territorio, promuovendo le esperienze, i servizi della struttura e le eccellenze della città di Firenze; - Collaborare con i diversi reparti per garantire la qualità del soggiorno, contribuendo alla gestione delle attività quotidiane del Front Office e al mantenimento degli elevati standard di ospitalità. Requisiti desiderati: - Precedente esperienza di almeno 2 anni nel settore ospitalità; - Fluente conoscenza della lingua italiana e inglese; la conoscenza di altra lingua straniera sarà considerata un plus; - Conoscenza di Opera; - Disponibilità a lavorare a turni e flessibilità; non è previsto il lavoro notturno; - Completano il profilo: ottime capacità relazionali e organizzative, multitasking, team working. Si richiedono inoltre passione, entusiasmo, orientamento al cliente, attitudine al sorriso, voglia di crescere professionalmente, eleganza non solo esteriore, e amore per la città di Firenze. Cosa offriamo: - Contratto: CCNL Federturismo Aica, RAL a partire da €24.000 - Ambiente di lavoro orientato alla valorizzazione delle proprie attitudini, con percorsi di carriera finalizzati alla crescita professionale e personale; - Opportunità di formazione continua, attivabili in base alle necessità; - Tariffe Staff e Family & Friends: soggiorni a tariffe esclusive per te e offerte speciali per amici e familiari nelle nostre strutture. - SPA & F&B Benefits: sconti dedicati per rilassarti nelle nostre SPA e gustare esperienze culinarie nei ristoranti e bar della compagnia. - Welfare Program: un piano di welfare aziendale con vantaggi e servizi esclusivi per il tuo benessere. - Incentivi annuali: un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme. - Staff Celebrations & Birthday Celebration: momenti speciali dedicati a festeggiare insieme successi, anniversari aziendali e ricorrenze personali. - Cultura & Arte: accesso gratuito al Museo Salvatore Ferragamo di Firenze, la maison di moda della famiglia da cui la nostra compagnia alberghiera ha origine e di cui interpretiamo la cultura dell'ospitalità. - Viaggi & Ospitalità: tariffe agevolate nel circuito Leading Hotels of the World (LHW) e GHA Discovery. - Ticket Restaurant: buoni pasto per offrire maggiore flessibilità e comodità durante le pause pranzo. - Staffhouse (su disponibilità): alloggio aziendale assegnato in base alle esigenze e alla disponibilità del momento. |
14/11/2026 New!
| Italia, Toscana, GREVE IN CHIANTI - LAVOROPIÙ S.P.A. - AGENZIA PER IL LAVORO |
| Dettaglio offerta di lavoroLuogo di lavoro: GREVE IN CHIANTI (FI) Tipo di contratto: Tempo determinato Orario: Tempo Pieno Fascia di RAL: Fino a 25.000 € la retribuzione verrà quantificata sulla base di criteri oggettivi e neutri sotto il profilo del genere e alle pertinenti disposizioni del contratto collettivo applicato in relazione alla posizione. Descrizione del ruoloLavoropiù SpA - Filiale di Firenze cerca: RECEPTIONIST, LAVAPIATTI, GIARDINIERI/E e GASTRONOMI/E Le risorse saranno inserite in una importante struttura ricettiva all'interno del reparto di loro competenza. Si offre contratto stagionale con prospettiva di inserimento stabile. Orario full time dal lunedì alla domenica su turni. Possibilità di alloggio.Requisiti- Pregressa esperienza nella mansione; - Disponibilità al lavoro su turni e nei festivi; - Buona conoscenza della lingua inglese. |
11/11/2026
| Italia, Toscana, FIRENZE - LAVOROPIÙ S.P.A. - AGENZIA PER IL LAVORO |
| Dettaglio offerta di lavoroLuogo di lavoro: FIRENZE (FI) Tipo di contratto: Tempo determinato Orario: Tempo Pieno Fascia di RAL: Fino a 25.000 € la retribuzione verrà quantificata sulla base di criteri oggettivi e neutri sotto il profilo del genere e alle pertinenti disposizioni del contratto collettivo applicato in relazione alla posizione.Descrizione del ruolo Luogo: Firenze centro Orario: 40 h settimanali con 2 giorni di riposo su turni (7 -15 / 15 - 23 / 23 - 7) Mansioni: - Accoglienza e assistenza agli ospiti durante il soggiorno. - Gestione delle procedure di check-in e check-out. - Gestione delle prenotazioni e delle richieste degli ospiti. - Attività di front office e back office. - Gestione delle comunicazioni telefoniche e via e-mail. - Collaborazione con gli altri reparti della struttura per garantire un servizio efficiente e di qualità. La struttura non offre alloggio. Requisiti - Preferibile residenza a Firenze o provincia (non costituisce requisito vincolante). - Buona conoscenza della lingua inglese, livello minimo B2. - Esperienza nel ruolo. - Ottime capacità relazionali, predisposizione al lavoro in team e attenzione al cliente. |
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