Trova lavoro per key account manager lombardia in Italia427
25/08/2026 Nuovo!
| Italia, Toscana, Poppi - Hosco |
| Assistant Villa Operations Manager Luxury Cooking School & Boutique Hospitality | Tuscany, Italy Seasonal Live-in Position | Mid-March ? Mid-November Live and work in the heart of Tuscany ®¹ At Tuscookany, we welcome guests from around the world to experience one of Italy's leading luxury cooking schools. Our guests stay in beautiful villas in the heart of the Tuscan countryside, enjoying authentic Italian cooking classes taught by passionate native chefs. We create more than a holiday ? we offer an unforgettable experience filled with Italian food, culture, hospitality and friendship. We are looking for an enthusiastic, organised and hands-on Assistant Villa Operations Manager to join our management team at one of our two villas in Tuscany. This is much more than a guest relations role. Reporting directly to the Operations Manager, you will play an important part in the day-to-day running of the villa, ensuring exceptional guest experiences while helping oversee housekeeping, gardens, maintenance and general operational standards. This is a full-time seasonal live-in position from approximately mid-March until mid-November. Private accommodation and meals while on duty are provided. Your Responsibilities ? Communicate with guests before arrival and assist with transfers ? Welcome guests and ensure they feel comfortable and well cared for throughout their stay ? Lead culinary excursions to local towns, wineries and olive oil producers ? Prepare the aperitivo and ensure everything is ready for dinner ? Inspect guest rooms, public areas and gardens to maintain excellent standards ? Supervise housekeeping and gardening staff and coordinate their workloads ? Coordinate routine maintenance and ensure any issues are dealt with promptly ? Monitor villa systems including the pool, heating and irrigation ? Manage breakfast shopping, cleaning supplies and weekly stock requirements ? Support the Operations Manager with administration and the smooth day-to-day running of the villa Who We're Looking For We are looking for someone who combines genuine warmth and hospitality with strong organisational and operational skills. You should: ? Have a qualification in Hotel Management, Hospitality or Tourism ? Have previous experience in hospitality, boutique hotels, luxury villas or resorts ? Enjoy both guest interaction and operational management ? Be organised, proactive and confident solving problems ? Be comfortable supervising and coordinating a small team ? Have excellent spoken and written English; some Italian is an advantage ? Hold a valid driver's licence ? Already be authorised to live and work in the European Union ? Be available for the full season from mid-March until mid-November ? Be flexible regarding evenings and weekends during the season ? Enjoy living and working as part of a close-knit team in the Tuscan countryside ? Be responsible, service-minded and someone who naturally goes the extra mile Applying as a Couple? We are also open to applications from couples. If your partner has practical maintenance and gardening skills, is a confident driver and is happy to take on a hands-on maintenance/handyman role at the villa, we would be very interested to hear from you both. Both applicants must already be authorised to live and work in the European Union. What We Offer ? €2,800?€3,200 gross per month, depending on experience ? Full-time seasonal employment from mid-March to mid-November ? Private bedroom and bathroom at the villa ? Accommodation and meals while on duty ? The opportunity to live and work in a beautiful Tuscan setting ? A warm, family-style working environment ? An international clientele from the USA, Canada, Australia, New Zealand, South Africa, the UK and across Europe ? The opportunity to become an important part of a small team creating unforgettable experiences for our guests Interested? If this sounds like the right opportunity for you ? or for you and your partner ? we'd love to hear from you. Please send your CV and a cover letter explaining why you would be a great fit for Tuscookany to: info@tuscookany.com |
25/08/2026 Nuovo!
| Italia, Valle d'Aosta, Breuil-Cervinia - Hosco |
| Il Valtur Cervinia Cristallo Ski Resort è una prestigiosa struttura 5* con 211 camere, situata in una delle più rinomate destinazioni montane italiane. Affiliato a Preferred Hotels & Resorts, l'hotel è sinonimo di eccellenza, benessere e servizio di alto livello. Siamo alla ricerca di un Room Division Manager da inserire nel nostro team per la stagione invernale 2026/2027. Descrizione della posizione La figura selezionata sarà responsabile del coordinamento e della supervisione dei seguenti reparti: - Front Office - Housekeeping - Lifestyle & Guest Relations - Bellstand - Ski Room Attraverso una gestione efficiente delle camere e delle aree comuni, garantirà agli ospiti un soggiorno impeccabile e allineato agli standard di qualità Valtur. Responsabilità principali - Pianificare, organizzare e ottimizzare i processi legati alla gestione delle camere, check-in, check- out e prenotazioni. - Monitorare gli standard di pulizia, manutenzione, accoglienza e sicurezza delle camere e degli spazi comuni. - Gestire il budget dell'area Rooms, inclusi acquisti, forniture e controllo dei costi. - Promuovere la formazione e la crescita professionale del personale, favorendo un ambiente collaborativo e inclusivo. - Gestire le richieste degli ospiti più esigenti e risolvere eventuali reclami con tempestività. - Garantire il rispetto delle normative in materia di sicurezza, igiene e tutela della privacy. Requisiti richiesti Esperienza pregressa nel ruolo maturata presso strutture alberghiere di montagna di categoria minima 4 stelle superior, sia a gestione familiare che appartenenti a compagnie alberghiere con affiliazione a brand internazionali. - Approfondita conoscenza dei reparti Front Office e Housekeeping. - Leadership solida, capacità di coordinamento e motivazione del team. - Eccellenti capacità organizzative, analitiche e di problem solving. - Ottima padronanza del pacchetto Office e conoscenza PMS - Ottima conoscenza della lingua inglese; gradita una seconda lingua straniera. Soft Skills - Leadership inclusiva e orientata all'ascolto. - Passione per il servizio, attenzione al dettaglio e senso di responsabilità. - Adattabilità e gestione efficace dello stress. - Ottime doti relazionali verso clienti e team multiculturali. - Allineamento ai valori aziendali: rispetto, ospitalità, inclusione, trasparenza e lavoro di squadra. Offriamo una RAL da 50.000 a 65.000 Disponibilità richiesta: Lavoro su 6/7 giorni a settimana. Se ami il mondo dell'accoglienza di alta qualità e desideri crescere professionalmente guidando reparti chiave di un resort d'eccellenza, inviaci il tuo CV aggiornato e una lettera motivazionale tramite il nostro portale online. |
25/08/2026 Nuovo!
| Italia - Hosco |
| In qualità di Assistant Front Office Manager, supporterai il Front Office Manager nella gestione delle funzioni di front office e nella supervisione del personale su base giornaliera. Questo ruolo comporta l'impegno a migliorare continuamente la soddisfazione degli ospiti e dei membri del team e a massimizzare le prestazioni finanziarie del reparto. Cosa dovrai fare? - Gestire e coordinare il reparto, implementando gli standard di servizio e di qualità. - Gestire e monitorare i problemi degli ospiti e garantire la soddisfazione dei clienti. - Collaborare alla supervisione e al controllo del budget del reparto, assicurando risultati positivi e implementando modifiche quando necessario. - Collaborare alla preparazione del forecast mensile. - Controllare e supervisionare la corretta applicazione delle politiche di upselling e cross selling nel team di reception. - Assicurarsi che i membri del team abbiano una conoscenza aggiornata dei prodotti, dei servizi, dei prezzi e delle politiche dell'hotel, nonché delle aree locali, e che siano costantemente formati per apprendere e comprendere le politiche e le pratiche. - Comunicare e trasmettere un messaggio coerente riguardo agli obiettivi della FO e ai risultati attesi, nonché alle informazioni cruciali dell'hotel. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nel Front Office di un hotel, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un livello elevato di inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di front office. Conoscenza dei principi di revenue management e delle politiche commerciali. Compensation RAL a partire da 27K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
25/08/2026 Nuovo!
| Italia, Trentino-Alto Adige, Merano - Hosco |
| Villa Eden, one of the Leading Hotels of the World, is a boutique luxury retreat with just 25 exclusive suites, two award-winning restaurants, and a world-renowned Med Spa. To maintain our reputation for excellence and provide exceptional guest experiences, we are seeking a Front Office Manager to lead our front office team with professionalism, precision, and passion. Role Overview: As the Front Office Manager, you will be the face of Villa Eden, ensuring that every guest interaction reflects the highest standards of luxury and hospitality. You will lead and inspire the front office team to deliver flawless service, foster a welcoming atmosphere, and create memorable experiences for our international guests. Responsibilities: Oversee all front office operations, including reception, concierge, and guest services, ensuring smooth day-to-day functioning. Lead and motivate the front office team, providing training, performance feedback, and professional development opportunities. Ensure seamless guest experiences from check-in to check-out, addressing guest inquiries, requests, and concerns promptly and professionally. Manage reservations and room allocation, optimizing occupancy and revenue while maintaining guest satisfaction. Collaborate with other departments to ensure personalized and exceptional service for every guest. Handle VIP guest arrivals and special requests with discretion and attention to detail. Monitor and improve service standards, implementing best practices to exceed guest expectations. Manage front office budgets, schedules, and reports, ensuring operational efficiency. Uphold the hotel's reputation by maintaining a high level of professionalism, confidentiality, and integrity. Qualifications: Experience: Proven experience as a Front Office Manager or Assistant Front Office Manager in a luxury hotel environment is essential. Experience with Leading Hotels of the World standards is a strong advantage. Languages: Fluency in English, Italian, and German is required; additional languages are a plus. Skills: Outstanding leadership and team management skills. Exceptional communication and interpersonal abilities. Strong problem-solving and decision-making capabilities. Proficiency in property management systems and office software. Personal Attributes: A guest-focused mindset with a passion for luxury hospitality. Polished, professional appearance and demeanor. Ability to stay calm and composed in high-pressure situations. What We Offer: The opportunity to lead a dynamic and dedicated team in one of Europe's most exclusive luxury retreats. A multicultural working environment with guests from around the world. Professional growth opportunities and training tailored to luxury hospitality standards. Competitive compensation and benefits, including discounts in selected shops in Merano and at our sister hotels. If you are an experienced leader with a passion for creating extraordinary guest experiences, we invite you to apply for the position of Front Office Manager at Villa Eden. To apply: Please send your CV and a cover letter to hannes@villa-eden.com. We look forward to welcoming you to the Villa Eden family. |
25/08/2026 Nuovo!
| Italia, Toscana, Porto Ercole - Hosco |
| Siamo alla ricerca di un Bar Manager appassionato e talentuoso per unirsi al nostro team dinamico. Il candidato ideale avrà una passione travolgente per l'arte della mixology e un'eccellente capacità di relazione con i clienti. Il Bar manager sarà responsabile della creazione e del servizio e coordinazine del team per la creazione di bevande di alta qualità, contribuendo a garantire un'esperienza indimenticabile per i nostri ospiti durante il loro soggiorno presso il resort. Responsabilità principali: - Accogliere i clienti con cortesia e professionalità, fornendo un servizio impeccabile e personalizzato durante l'esperienza al bancone. - Preparare e servire bevande seguendo gli standard aziendali per garantire qualità e presentazione ottimali. - Collaborare attivamente con il team di sala e di cucina per assicurare un servizio impeccabile e una straordinaria esperienza per i nostri ospiti. - Coordinare i collaboratori del bar e gestire i turni in base alle esigenze aziendali. - Supportare il reparto acquisti per l'organizzazione delle scorte necessarie a dare continuità al servizio. - Mantenere il bar pulito, organizzato e ben fornito, gestendo le scorte e le ordinazioni in modo efficiente. ? Assicurare il rispetto degli standard di igiene e sicurezza alimentare in ogni fase della preparazione e del servizio delle bevande. |
25/08/2026 Nuovo!
| Italia - Hosco |
| In qualità di Assistant Front Office Manager, supporterai il Front Office Manager nella gestione delle funzioni di front office e nella supervisione del personale su base giornaliera. Questo ruolo comporta l'impegno a migliorare continuamente la soddisfazione degli ospiti e dei membri del team e a massimizzare le prestazioni finanziarie del reparto. Cosa dovrai fare? - Gestire e coordinare il reparto, implementando gli standard di servizio e di qualità. - Gestire e monitorare i problemi degli ospiti e garantire la soddisfazione dei clienti. - Collaborare alla supervisione e al controllo del budget del reparto, assicurando risultati positivi e implementando modifiche quando necessario. - Collaborare alla preparazione del forecast mensile. - Controllare e supervisionare la corretta applicazione delle politiche di upselling e cross selling nel team di reception. - Assicurarsi che i membri del team abbiano una conoscenza aggiornata dei prodotti, dei servizi, dei prezzi e delle politiche dell'hotel, nonché delle aree locali, e che siano costantemente formati per apprendere e comprendere le politiche e le pratiche. - Comunicare e trasmettere un messaggio coerente riguardo agli obiettivi della FO e ai risultati attesi, nonché alle informazioni cruciali dell'hotel. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nel Front Office di un hotel, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un livello elevato di inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di front office. Conoscenza dei principi di revenue management e delle politiche commerciali. Compensation RAL a partire da 26K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
25/08/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| What will be your mission? At Anantara Palazzo Naiadi Rome Hotel, luxury is not simply delivered ? it is lived, every day. Set in a magnificent crescent-shaped marble palazzo overlooking Piazza della Repubblica, the hotel is one of Rome's most distinctive five-star addresses, with 232 rooms and suites, a panoramic rooftop terrace and pool, refined dining experiences, and an extraordinary setting suspended above the ancient Baths of Diocletian. As part of Anantara Hotels & Resorts, a luxury brand built around immersive, destination-led hospitality and ?Unforgettable Journeys?, this role offers the opportunity to shape exceptional guest experiences in one of the Eternal City's most iconic luxury hotels. We are seeking an accomplished, charismatic and highly operational Front of House Manager to lead the heart of the guest journey and ensure seamless, elegant and personalised service from arrival to departure. This is a pivotal leadership role for a hospitality professional who understands that true luxury lies in flawless execution, genuine warmth and anticipatory service. At Anantara Palazzo Naiadi Rome Hotel, you will oversee the full Front of House operation, elevating every touchpoint in an environment where historic grandeur meets contemporary luxury. The successful candidate will supervise and inspire the teams across: Front Office Concierge Guest Relations Porters Doormen Courtesy Car operations You will be responsible for creating a culture of excellence, ensuring the highest standards of service, presentation and efficiency, while driving guest satisfaction, team engagement and operational performance. What will you do? - Lead, manage and develop all Front of House departments, ensuring a consistently exceptional guest experience. - Oversee daily operations across Front Office, Concierge and Guest Relations, ensuring service is intuitive, efficient and personalised. - Supervise the Porters, Doormen and Courtesy Car teams, ensuring a polished and professional arrival and departure experience. - Act as a visible and inspiring leader in the lobby and public areas, setting the tone for luxury hospitality at every moment. - Ensure smooth communication and collaboration with Housekeeping, F&B, Engineering, Security and all operational departments. - Drive service excellence through coaching, training and performance management. - Handle guest feedback, special requests and service recovery with confidence, empathy and discretion. - Monitor departmental procedures, standards and compliance, ensuring flawless execution and attention to detail. - Support budgeting, scheduling, workforce planning and productivity across the Front of House function. - Champion the hotel's luxury positioning and contribute to delivering the distinctive Anantara guest experience. What are we looking for? - Proven experience in a senior Front Office or Rooms Division leadership role within a luxury hotel environment. - A strong understanding of high-end guest expectations and personalised service culture. - Demonstrated experience leading multi-skilled Front of House teams in a fast-paced, service-driven operation. - A natural host with excellent interpersonal, organisational and problem-solving skills. - Strong operational presence, with the ability to remain calm, composed and solutions-focused under pressure. - A collaborative leadership style and a passion for developing talent. - Excellent command of English; additional languages will be considered a strong advantage. - A genuine passion for luxury hospitality, guest engagement and creating memorable experiences. - Knowledge of thai culture will be valued Why choose us? This is far more than a departmental management position. It is an opportunity to lead the first and last impression of one of Rome's most remarkable luxury hotels ? a property defined by historic architecture, an exceptional central location, elegant Neoclassical interiors, and a guest experience rooted in both place and refinement. For the right candidate, this role offers the chance to make a visible impact, lead a high-profile operation and grow within an internationally recognised luxury hospitality brand that continues to invest in elevated service culture and team member development. At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. - Salary starting from €34K gross per year + MBO |
25/08/2026 Nuovo!
| Italia, Toscana, Florence - Hosco |
| JOB SUMMARY Areas of responsibility is our Cosimo rooftop Restaurant. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in the Restaurant ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility. Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations ? Oversees the financial aspects of the department including purchasing and payment of invoices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Trentino-Alto Adige, Merano - Hosco |
| Villa Eden, one of the Leading Hotels of the World, is a boutique luxury retreat with just 25 exclusive suites, two award-winning restaurants, and a world-renowned Med Spa. To maintain our reputation for excellence and provide exceptional guest experiences, we are seeking a Front Office Manager to lead our front office team with professionalism, precision, and passion. Role Overview: The Reservation Manager is responsible for managing and optimizing all reservation activities of Villa Eden, ensuring a seamless, personalized, and high-end booking experience that reflects the standards of a Leading Luxury Longevity Retreat. At the core, the role is about converting demand into revenue while delivering an exceptional first guest experience already at the booking stage. Qualifications: Experience: Proven experience at the Reservation Department in a luxury hotel environment is essential. Experience with Leading Hotels of the World standards is a strong advantage. Languages: Fluency in English, Italian, and German is required; additional languages are a plus. Skills: Outstanding leadership and team management skills. Exceptional communication and interpersonal abilities. Strong problem-solving and decision-making capabilities. Proficiency in property management systems and office software. Personal Attributes: A guest-focused mindset with a passion for luxury hospitality. Polished, professional appearance and demeanor. Ability to stay calm and composed in high-pressure situations. What We Offer: The opportunity to lead a dynamic and dedicated team in one of Europe's most exclusive luxury retreats. A multicultural working environment with guests from around the world. Professional growth opportunities and training tailored to luxury hospitality standards. Competitive compensation and benefits, including discounts in selected shops in Merano and at our sister hotels. If you are an experienced leader with a passion for creating extraordinary guest experiences, we invite you to apply for the position of Reservation Manager at Villa Eden. To apply: Please send your CV and a cover letter to hannes@villa-eden.com. We look forward to welcoming you to the Villa Eden family. |
25/08/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Assistant Reservations Manager Department: Revenue & Reservations Employment Type: Full Time Location: Italy - Venice Description The incumbent of this position is responsible for the efficient functioning of the Reservations department Key Responsibilities ● Ensuring that all incoming enquiries are handled within a maximum of 24 hours ● Working with the revenue director to update the PMS codes and setup when necessary ● Assisting the sales and events managers in effectively dealing with all commission and accounts queries ● Ensuring all necessary billing instructions are applied to reservations ● Making sure that the team is fully informed of all rates, including negotiated and promotional rates, and that any new promotions and packages are communicated effectively to all relevant departments ● Ensuring that the team answers all incoming telephone enquiries in a timely and professional manner ● Identifying and assisting with the training needs of team members ● Liaising with the Sales team to resolve any issues, and handle site inspections and office visits' information in the PMS ● Ensuring that all VIP and special requests information is efficiently saved in the PMS Skills, Knowledge and Expertise ● Deep knowledge of Opera PMS ● At least 2 years of previous experience in the hospitality business (luxury field is preferred) ● Excellent proficiency in Italian and English language, both written and spoken. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| RESTAURANT MANAGER: Per nostro ristorante Stendhal sito a Milano siamo alla ricerca di un Restaurant manager, operativamente coinvolto nella gestione del servizio di sala con il compito di cura e coordinamento di tutte le attività .. |
25/08/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| The Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly corporate and MICE clients. Acting as a trusted commercial partner to customers, the role focuses on strategic account management, proactive business development and close collaboration with on-property teams to deliver exceptional customer experiences and measurable commercial results. What will I be doing? · Analysis market trends and competitor activity to identify business leads; · Manage and grow an existing portfolio of corporate and MICE accounts; · Proactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities; · Work within current business strategies and recognizing potential opportunities; · Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs; · Support site inspections, client entertainment and key customer events; · Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads; · Answer customer queries in a prompt and professional manner; · Manage self-performance in compliance with company policies and procedures. What are we looking for? An Account Director serving Hilton brands is always working on behalf of the hotel serving our Guests. They must be a good team player, working with other Team Members. To successfully fill this role, they should maintain the attitude, behaviors, skills, and values that follow: · Positive attitude and excellent communication skills; · Commitment to delivering a high level of customer service; · Excellent grooming standards; · Excellent negotiation, presentation and relationship building skills; · Fluent Italian and English, written and spoken (additional languages are a plus); · Flexibility to respond to a range of different work situations; · Ability to work under pressure and under own initiative; · Proven experience in an Account Director / Senior Sales Manager role or similar. It would be advantageous in this position to demonstrate the following capabilities and distinctions: · Knowledge of local market; · Knowledge of international markets; · Knowledge of hospitality; · Passion for sales and for achieving targets and objectives; · Degree-level qualification in a relevant field. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| - A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan's fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest's needs - MAIN RESPONSIBILITIES - Registration of Italy, CEE, Extracee Invoices; - Uploading the invoices payment to our home banking and posting them to accounting; - Filing of related invoices posted in order of protocol; - Maintenance of suppliers bill book; - DDT end-of-month fund; - Miscellaneous correspondence. |
25/08/2026 Nuovo!
| Italia - Hosco |
| What will be your mission? As Franchise Manager (Italy) you will support the Development function in driving the expansion of Minor Hotels' portfolio across Italy, with a particular focus on opportunities related to franchise and asset-light growth models. The role will be responsible for identifying, sourcing and advancing new hotel opportunities, working closely with owners, investors and internal teams to evaluate potential projects and support the execution of deals. This position is aimed at profiles with a strong background in hotel development, real estate or hospitality expansion, with the ability to operate in a commercial, fast-paced environment and contribute to the growth of the pipeline and closing of new franchise agreements. What will you do? Development & Deal Sourcing: - Proactively identify and originate hotel opportunities across Italy (conversions, rebrands, new developments) - Build pipeline across owners, investors, white label operators and advisors - Develop and nurture strong relationships with hotel owners, developers, white label operators, brokers, and other key industry stakeholders. - Identify off-market and proprietary opportunities that align with Minor Hotels' brand and regional strategy. - Represent Minor Hotels at industry events, conferences and roadshows to strengthen brand visibility and deal flow. Negotiation & Structuring: - Lead commercial and strategic assessments of potential franchise opportunities. - Collaborate with Feasibility to review market dynamics, competitive positioning, return expectations, and long-term value creation. - Partner with Legal to develop term sheets, negotiate franchise agreements and secure internal approvals. - Prepare and present business cases, financial summaries and strategic rationales to senior leadership. Onboarding & Transition to Franchise Support: - Coordinate all pre-contract and pre-opening phases, including brand fit evaluation, technical alignment and compliance with franchise requirements. - Manage the transition to the SVP Franchise Support, ensuring a clear and comprehensive handover for ongoing operational relationship management. - Oversee the initial onboarding period to ensure the franchise partner fully understands brand standards, systems and obligations. Deal Assessment, Negotiation & Structuring: - Act as the primary point of contact for owners throughout the development, negotiation and pre-opening stages. - Provide strategic guidance to owners regarding brand selection, conversion requirements and commercial expectations. - Identify future opportunities for conversions, brand upgrades, multi-property agreements or portfolio deals. What are we looking for? - 5+ years in hotel Development, Investment, consultancy areas within Hospitality. - Demonstrated experience working directly with hotel owners, investors or franchise partners. - Strong understanding of franchising models. - Education: Bachelor's degree in finance, economics, or business. - Technical Skills: Good understanding of financial concepts related to hotel development (feasibility, investment logic, returns) understanding of brand standards, familiarity with asset light operating models strong negotiation and stakeholder management skills. - Languages: High level in English and Italian; additional languages are a plus for international expansion. Compensation Gross annual salary starting from 50K. Compensation will be commensurate with the candidate's experience, skills and level of seniority Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Join a global hospitality group and unlock endless opportunities for growth and success in an international environment. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits for being part of our Company: - Development opportunities and training programs. We offer a range of learning resources and platforms to help you develop your skills and knowledge in different professional areas and languages. You can also enjoy internal mobility opportunities within our global hospitality group, exploring new challenges and cultures in different locations and brands. - Be Worldwide. As well as enjoying our hotels as a guest, you will also be able to experience different cultures and learn from diverse teams in a company where more than 150 nationalities are represented. - Inclusive work culture. We value and celebrate diversity by fostering a respectful and inclusive environment where everyone can thrive and belong. We promote equal opportunities and empower our team members to express their unique perspectives, talents and contributions. We embrace different backgrounds, cultures, identities and abilities as a source of enrichment and innovation for our Company. - A culture of continuous listening and feedback. We strive to create a work environment that truly engages you, and the best way to achieve this is to listen to your feedback, needs and concerns at key moments in your life as a team member. We also encourage open and honest communication between managers and team members, as well as among peers, as a way of learning and growing together. - Wellbeing initiatives. We care about your physical and mental health by providing you with tools and initiatives that can help you improve your wellbeing, such as flexible working conditions, internal sports clubs and workshops. - Sustainable and Volunteer initiatives. We want to involve our team members in our commitment as a responsible Company, so we promote and encourage participation in various social and environmental volunteering activities in cooperation with foundations and NGOs. Special rates and promotions for team members. Access to an advantageous team member rate and special discounts to enjoy our hotels around the world. You can also enjoy exclusive benefits through our corporate loyalty programme and many other benefits for your friends and family |
25/08/2026 Nuovo!
| Italia, Valle d'Aosta, Breuil-Cervinia - Hosco |
| L'Hotel Hermitage si è unito al prestigioso circuito Relais & Chateaux nel 1993 e vanta un'esperienza di grande rilievo nell'hôtellerie di lusso nell'intero arco alpino sin dal 1975. La realtà lavorativa offerta dall'Hermitage è dinamica e stimolante. Il nostro team rappresenta il cuore pulsante dello stile della nostra ospitalità: calda, accogliente e premurosa. Attualmente stiamo cercando nuove figure professionali da integrare alla nostra squadra. Se sei appassionato di ospitalità e vuoi approfondire le tue competenze nel settore alberghiero, se sei altamente motivato/a e hai una predisposizione al lavoro di squadra, e se apprezzi la bellezza alpina, saremo felici di valutare la tua candidatura. Lavorando al nostro fianco, avrai l'opportunità di crescere professionalmente in un ambiente accogliente e familiare, con una clientela internazionale di alto profilo e potrai goderti tutte le attività che Cervinia ha da offrire durante il tuo tempo libero. Hermitage Hotel & Spa in breve: - Classificazione: 5 stelle - Soluzioni disponibili: 39 (28 camere e 11 suite) - Circuito : Relais & Chateaux - Network : Virtuoso Travel, EcoLuxury Retreats of the World - Spa by Bellefontaine - La Chandelle Restaurant La figura, riportando direttamente alla Direzione, avrà la responsabilità di gestire e supervisionare tutte le operazioni quotidiane della Spa, garantendo al contempo un servizio eccellente e di alta qualità per gli ospiti. In particolare, si occuperà di: - Gestire e coordinare il team di operatori della Spa - Supervisione delle attività di estetica e dei trattamenti, garantendo il rispetto dei protocolli aziendali - Organizzazione e pianificazione delle cabine e delle risorse in base alla domanda e alle esigenze degli ospiti - Monitoraggio dell'andamento delle attività, con particolare attenzione alla soddisfazione degli ospiti e al controllo della qualità del servizio - Gestione delle forniture e dell'approvvigionamento dei prodotti necessari per il reparto - Assicurare il rispetto delle normative di sicurezza e salute - Organizzazione delle turnazioni e supporto nella formazione del personale - Coordinamento con altri reparti dell'hotel |