Trova lavoro per degree in economics and management rome in Italia40

25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
The Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly corporate and MICE clients. Acting as a trusted commercial partner to customers, the role focuses on strategic account management, proactive business development and close collaboration with on-property teams to deliver exceptional customer experiences and measurable commercial results. What will I be doing? · Analysis market trends and competitor activity to identify business leads; · Manage and grow an existing portfolio of corporate and MICE accounts; · Proactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities; · Work within current business strategies and recognizing potential opportunities; · Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs; · Support site inspections, client entertainment and key customer events; · Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads; · Answer customer queries in a prompt and professional manner; · Manage self-performance in compliance with company policies and procedures. What are we looking for? An Account Director serving Hilton brands is always working on behalf of the hotel serving our Guests. They must be a good team player, working with other Team Members. To successfully fill this role, they should maintain the attitude, behaviors, skills, and values that follow: · Positive attitude and excellent communication skills; · Commitment to delivering a high level of customer service; · Excellent grooming standards; · Excellent negotiation, presentation and relationship building skills; · Fluent Italian and English, written and spoken (additional languages are a plus); · Flexibility to respond to a range of different work situations; · Ability to work under pressure and under own initiative; · Proven experience in an Account Director / Senior Sales Manager role or similar. It would be advantageous in this position to demonstrate the following capabilities and distinctions: · Knowledge of local market; · Knowledge of international markets; · Knowledge of hospitality; · Passion for sales and for achieving targets and objectives; · Degree-level qualification in a relevant field. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
CHEF DE RANG In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l'unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienze indimenticabili ai nostri Ospiti. Se desideri crescere in un ambiente che promuove l'eccellenza, la qualità e la collaborazione, questa è l'opportunità giusta per te! Chi siamo? Rocco Forte Hotels è una Compagnia di alberghi di lusso, fondata da Sir Rocco Forte e sua sorella Olga Polizzi nel 1996, che ha l'obiettivo di offrire esperienze uniche e personalizzate in località europee iconiche come Roma, Firenze, Sicilia, Puglia, Regno Unito, Germania e Belgio. L'Hotel De La Ville, situato in cima alla famosa Scalinata di Trinità dei Monti è la destinazione più emozionante di Roma. Ispirato all'epoca del Grand Tour, l'hotel è un elegante incontro tra l'architettura del XVIII secolo, un concetto di lusso attuale che offre un servizio ineguagliabile. L'interno, frutto della collaborazione tra Olga Polizzi e il famoso architetto Tommaso Ziffer, intreccia elementi di design tradizionale con tecnologie all'avanguardia, offrendo risultati sorprendenti. Di cosa ti occuperai? In quanto Chef de Rang, sarai responsabile dell'esecuzione del servizio al rango e del coordinamento dei Commis de Rang. Al fianco di professionisti di eccellenza, ti occuperai di: ? Eseguire il servizio al rango secondo i nostri standard e le nostre procedure per offrire un'esperienza culinaria personalizzata ai nostri Ospiti; ? Coordinare i Commis de Rang durante il servizio; ? Creare e mantenere un'interazione personalizzata con gli Ospiti; ? Mantenere la pulizia, il decoro e l'ordine del ristorante; ? Mantenere in ordine le attrezzature fornite per l'esecuzione del servizio; ? Contribuire al raggiungimento degli obiettivi economici del ristorante con una profonda conoscenza dell'offerta culinaria e suggerimenti e raccomandazioni adeguati agli ospiti; ? Rispettare le norme nazionali in materia di salute e sicurezza e le istruzioni aziendali. Cosa ti offriamo? ? Opportunità di crescita unica: offriamo percorsi di carriera disegnati sulle tue ambizioni, con possibilità di specializzarti o di crescere. ? Attività di formazione e sviluppo (hard e soft skills) continue e specifiche per ruolo e reparto. ? Ambiente inclusivo e flessibile: siamo una realtà che promuove un ambiente di lavoro inclusivo, che valorizza la diversità e garantisce un equilibrio tra vita professionale e privata. ? Possibilità di soggiornare presso gli hotel della compagnia ad una tariffa ridotta (35€ a notte) al raggiungimento dei 6 mesi lavorativi. Si avrà diritto anche al 50% di sconto presso bar e ristoranti della Compagnia e al 20% di sconto su trattamenti di benessere presso le nostre Spa e sui prodotti ?Irene Forte?. ? Iniziative per il tuo benessere: portale BenefitHub con scontistiche su beni a 360°, flessibilità oraria e gestione del tempo. ? Un salario competitivo arricchito da un sistema di mance strutturato in maniera equa fra tutti i collaboratori. ? Primo contratto a tempo determinato in ottica di trasformazione. Quali requisiti cerchiamo? ? Esperienza professionale nel ruolo, preferibilmente in hotel e ristoranti di lusso; ? Conoscenza della lingua inglese a livello intermedio; ? Certificazione HACCP valida; ? Conoscenza di software gestionali per la ristorazione; ? Passione per il servizio e ambizione di crescita professionale; ? Flessibilità; ? Attenzione ai dettagli; ? Iniziale contratto a tempo determinato 6 mesi; CCNL Settore Turismo, 4° Livello; RAL: 23.000€ - 24.500€. Qual è il nostro iter di selezione? In Rocco Forte Hotels, puntiamo sulla trasparenza: dopo un primo contatto telefonico o via mail, seguirà un colloquio individuale con il responsabile HR, per approfondire il tuo profilo. Se questi step saranno positivi, seguirà un ultimo colloquio con il Manager di reparto per valutare le tue competenze tecniche. Ti forniremo un feedback chiaro, indipendentemente dall'esito. Rocco Forte Hotels is an Equal Opportunity Employer e il presente annuncio garantisce le pari opportunità. I candidati, con l'invio del loro curriculum, autorizzano Rocco Forte Hotels al trattamento dei dati ai sensi della vigente normativa (d.lgs. 196/03).
25/08/2026
Nuovo!
Italia - Hosco
Quale sarà la tua missione?   In qualità di Barista, sarai responsabile di garantire il servizio bar, l'assistenza ai clienti, la preparazione delle bevande e di agire come ambasciatore o ambasciatrice del ristorante/bar per assicurare un servizio di qualità ed eccellenza, superando le aspettative dei clienti. Cosa dovrai fare?   - Occuparsi dell'allestimento del cocktail bar, del bar e del ristorante. - Gestire la produzione, gli ordini, il controllo delle scorte di alcolici e bevande in generale, distillati e produzioni, rifornire il bar. - Supervisionare l'ordine e la pulizia del punto vendita (ristorante, buffet, lounge, caffetteria o bar) a cui è assegnato. - Accogliere i clienti nel ristorante/cocktail bar e istruirli a prendere posto. - Dare consigli sui diversi prodotti disponibili nel ristorante/bar, prendere le ordinazioni e sapersi adattare alle diverse richieste dei clienti. - Allestire/smontare e sparecchiare i tavoli nei ristoranti e nelle sale d'albergo utilizzate per ricevimenti, conferenze ed eventi di ogni tipo, secondo le istruzioni del responsabile. - Preparare colazioni, pranzi, cene e/o servizio bar: allestire, sparecchiare e pulire i tavoli. - Conoscere a fondo i menu e i diversi prodotti disponibili nel ristorante dell'hotel. - Assicurarsi che gli standard di qualità dell'Area gastronomia, con riferimento al marchio Collection, siano rispettati e addirittura superati. Cosa stiamo cercando?   - Esperienza professionale in ruoli simili. - Conoscenza dell'inglese e preferibilmente di un'altra lingua straniera (conoscenza della lingua parlata). - Creatività e capacità di innovazione. - Corso professionale adeguato alla funzione (preferibile). - Conoscenza dell'analisi dei rischi e dei punti critici di controllo (HACCP), delle norme igieniche e di sicurezza. - Un sorriso sincero. - Buona presenza e simpatia. - Orientamento al cliente. - Passione per il servizio. - Atteggiamento professionale. - Lavoro di squadra. - Flessibilità oraria. Perché scegliere noi?   In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali.  - Ampia gamma di programmi di formazione per migliorare le proprie competenze.  - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Ral annuale a partire da €23892,26 - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale.
25/08/2026
Nuovo!
Italia, Lombardia, CREMONA - Archimede S.p.A.
Si ricerca per inserimento immediato in un'azienda strutturata di Cremona: IMPIEGATA/IMPIEGATO DOCUMENT MANAGEMENT, full time 38 ore settimanali dal lunedì al venerdì. L'impiegata/impiegato document management dovrà occuparsi di: - rimuovere le graffette da documenti finanziari/assicurativi - scansione documenti finanziari/assicurativi - archiviazione documenti finanziari/assicurativi - redazione report giornalieri - inserimento dati ed indicizzazione tramite l'utilizzo di Excel. Luogo di lavoro: Cremona/ Gadesco Pieve Delmona (CR), per alcune posizioni sono previste trasferte a Milano. Orario di lavoro: full time, 38 ore settimanali dal lunedì al venerdì: 08:30 - 13:00 / 14:30 - 17:15 fino al giovedì // venerdì 08:30 - 13 / 14:30 - 16:30 L'impiegata/impiegato document management dovrà avere i seguenti requisiti: - necessario diploma di scuola superiore - necessaria conoscenza dell'utilizzo del pc - necessaria conoscenza di Excel base - buone capacità di digitazione al computer - affidabilità e serietà - disponibilità immediata Archimede SpA è regolarmente autorizzata dal Ministero del Lavoro ai sensi del D.lgs. 276/03 (Aut. Def. Min. Lav. Prot. 13/I/0012061 del 03/05/07) Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. I candidati ambosessi sono invitati a leggere su www.archimedespa.it l'informativa sulla privacy ai sensi dell art.13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR), D.Lgs. 196/03). RAL da 18000,00 a 20000,00 euro (fascia soggetta a riproporzione in funzione della durata del periodo contrattuale e dell'effettivo monte ore)
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Sommelier. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. You are a passionate Sommelier who is always on the lookout for new beverage trends and supervising others to do the same. When you are on the floor, you create energy that is both welcoming and exciting. You take pride in offering our guests a carefully curated wine and sake selection, a warm conversation, and helpful suggestions. Through your expertise, personality and attention to detail, you create memorable experience for our guests while leading by example for the entire team. CORE WORK ACTIVITIES - Represent the AB brand and deliver exceptional guest experience. - Pair and suggest wines and sake that will best complement each particular food menu item. - Identify and propose new wines and sake products to complement existing menu selections. - Research new wine and sake trends and benchmark competitors - Conduct staff wine and sake tastings with company SOP and applicable laws. - Conduct period inventories to ensure percentage cost is at or below budgeted levels. - Order and conduct inventory of specialty wine equipment and glassware. - Create and update wine and sake lists for outlets or restaurants. - Design and implement wine and sake promotions and guest engagement initiatives. - Meet with wine  and sake distributors, wineries, and purveyors to stay abreast of latest products and ensure positive vendor relationships. - Curate, update and maintain wine and sake lists. - Attend wine tastings and training to continue self-education and development. - Answer guest questions or concerns regarding the origin, vintage, and style of various wines. - Decant wines appropriately to the wine type. - Issue, open, and serve wine/sake/champagne bottles, ensuring guest satisfaction. - Monitor inventory of wine cellar, ensuring appropriate quality and amounts of wine, proper storage and disposal of wines, and replenishing cellar as needed. - Train and educate server and bartender staff on wine origin, vintage, styles, and pairings. - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. - Ensure that coolers, freezers are set at the correct temperatures and labeled and record equipment and food temperatures on HACCP chart. - Complete scheduled inventories for wine and sake at the end of each month. - Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. - Act as a key operational leader within the restaurant, ensuring service standards are maintained. - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank - Update MICROS system menus as required. - Contribute to team effort by accomplishing related results as needed. - Follow Standard Operating Procedures and brand identity guidelines - Comply with all health, safety and hygiene standards and policies. - Balance the cash register at the start and close of each shift. - Help others when required  CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Passion for the hospitality industry. - Possess a good command of English and Italian. - Experience as Sommelier in luxury hospitality, Asian, Japanese or fusion dining concept preferred. - Possess a good command of English and Italian. - Exceptional storytelling and guest engagement skills. - An excellent verbal manner and proven customer service skills. - Good organization skills with an attention to detail. - Able to work in a fast paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends and bank holiday as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
JOB SUMMARY At the St. Regis Rome we are looking for a Director of Groups. Reporting to the Director of Sales, the Director of Groups & MICE is responsible for managing and driving the hotel's business related to group bookings, meetings, incentives, conferences, and events. This role requires a strategic and client-focused approach to create bespoke experiences for high-profile clients and corporate groups. The Director will lead the development and execution of all MICE business strategies, working closely with the sales, marketing, and operations teams to ensure seamless delivery of exceptional service and memorable events, all while driving revenue growth and positioning the hotel as a leading destination for luxury groups and events.   CORE WORK ACTIVITIES MICE Sales Strategy and Business Development: - Develop and implement comprehensive sales strategies to attract MICE business (corporate groups, conferences, events, and incentive programs) to the hotel. - Nurture existing relationships with key decision-makers in the MICE sector, including meeting planners, travel agents, and event organizers. - Attend industry events, trade shows, and networking functions to represent the hotel and attract new MICE business. This role requires frequent travel, especially to key industry events and to key partners locations. - Build and maintain strong relationships with key corporate clients, agencies, and event planners to drive repeat business and referrals. - Understand clients' specific event needs and customize solutions that align with the hotel's luxury offerings. - Provide exceptional customer service, ensuring that all group and MICE clients have a seamless and memorable experience from booking to execution. - Oversee the planning and coordination of all MICE groups and events, ensuring they meet the hotel's high standards of service, quality, and luxury. - Act as the main point of contact for all MICE clients, overseeing the execution of their events and ensuring all aspects run smoothly. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.  - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the St Regis brand  - Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.   Revenue and Budget Management: - Set revenue targets and work with the sales and marketing teams to develop pricing strategies for MICE events and group bookings. - Monitor the budget for MICE events and group bookings, ensuring profitability while maintaining luxury service standards. - Analyze booking trends, forecast demand, and develop strategies to increase group and event business during off-peak periods. - Track and analyze the performance of MICE accounts, including revenue, client satisfaction, and event outcomes. - Prepare detailed reports and presentations for senior management, highlighting key successes, areas for improvement, and strategic recommendations. - Maintain accurate records of MICE sales, bookings, and client information in the CRM system. - Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.   Team Leadership and Development: - Lead and mentor a team of MICE sales professionals, group sales managers and event coordinators ensuring they are aligned with the hotel's luxury brand and service standards. - Provide training and development opportunities to enhance the team's product knowledge, sales techniques, and customer service skills. - Foster a collaborative environment with internal departments (sales, catering, operations, and front desk) to ensure smooth and efficient event execution. - Develops a close working relationship with internal and external stakeholders.  - Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.  - Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives.   This role is essential in positioning the hotel as a top-tier destination for meetings, conferences, and events by ensuring the successful development and   delivery of high-end group bookings. The Director of Groups & MICE plays a key role in achieving the hotel's financial goals while delivering an unforgettable experience for clients.   Key Skills:  - In-depth knowledge of the MICE industry, including trends, client needs, and competitor offerings. Solicits, books and develops local group business.  - Ability to develop new emerging markets with a methodical and proactive sales approach  - Must posses strong decision making selling and negotiation. Excellent communication and interpersonal skills. - Proactively position and market the property to remain a market leader and strengthen St Regis brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives.  - Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected. - Assist in the development of the annual budget plan, ensure projects are executed for all market areas as stated in the hotel budget with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.   Education and Experience: - A minimum of 4-year bachelor's degree in business administration, Marketing, Hotel Management, or related major.  - A minimum of 4-years of experience in a similar role as senior sales leader in the MICE sector, with a proven track record of driving revenue growth. - Strong existing client base and relationships within key feeder markets (North America & Europe). - Proven track record of successful MICE sales, business development, and client relationship management in the luxury hospitality sector. - Exceptional leadership and interpersonal skills, with the ability to manage, mentor, and be a point of reference on the group business for the hotel. Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand's culture, ensures fair and equitable treatment and associate satisfaction to enable business success. - Reading, writing and oral proficiency in the Italian and English language. Other languages such as Spanish are a plus. - Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and internal systems, such as: Opera.   #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Chef de rang. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. Serve food courses and alcoholic/non-alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all chinaware, glassware, and silverware prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. CORE WORK ACTIVITIES - Welcome guests and promptly attend to their tables, delivering a warm and personalized service experience. - Serve food and beverages to guests, providing knowledgeable recommendations. - Demonstrate excellent menu knowledge and confidently assist guests with questions, dietary requirements and special requests. - Record transactions in the MICROS system correctly and timely. - Anticipate the needs of the guests and check-in throughout the dining experience to assure satisfaction with food and beverage offerings. - Clean tables, complete closing duties and re-stock tableware and other supplies. - Communicate effectively with the kitchen regarding menu questions, waiting time, recook orders, product availability, allergies, dietary requirements and special requests. - Follow cycle time guidelines for all meals. - Maintain cleanliness and organization of work areas throughout the shift. - Inspect the cleanliness and presentation of all chinaware, glassware, silverware and service equipment prior to use. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with all company, health, safety and security policies and procedures. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Comply with quality assurance expectations and standards. - Perform other reasonable job duties as requested by Supervisors. - Welcome guests and be the AB concept brand ambassador; manage guest's requests and complaints in line with our service culture. - Comply with all health, safety and hygiene standards and policies. - Assist colleagues and support other operational areas when required. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Exceptional storytelling and guest engagement skills. - Passion for the hospitality industry.  - Possess a good command of English and Italian.  - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry, Asian, Japanese or fusion dining concept preferred. - Good organization skills with attention to detail. - Good leadership and training experience. - Able to work in a fast-paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Chef de partie - pastry. The ideal candidate is a strong connoisseur of of Japanese cuisine, excellent knife skills, great attention to detail, and the ability to perform efficiently in a fast-paced luxury hospitality environment. POSITION SUMMARY Reporting to the Executive Chef, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments, by ensuring exceptional quality, consistency, and guest satisfaction. Core Work Activities - Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. - Review Production sheet to understand variety of baked goods to be produced daily. - Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. - Maintain kitchen logs for food safety program compliance. - Keep Chef informed of excess food items for planning of daily specials. - Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. - Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. -  Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. - Maintain confidentiality of proprietary information; protect company assets. - Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. - Comply with quality expectations and standards. - Perform other reasonable job duties as requested by Supervisors.    CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Understanding of food safety, sanitation, and hygiene standards. - Ability to work efficiently in a high-volume and fast-paced environment. - Excellent teamwork and communication skills. - Passion for the hospitality industry. - Great teamwork skills and attention to detail. - Positive outlook and outgoing personality. - Previous panasiatic kitchen experience is a big plus. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year.    What we offer Professional career progression at international level in Marriott hotels worldwide. - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
At the historical The St. Regis Rome we are sourcing for a Chef de rang (temporary contract). The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the F&B Service & In room Dining Manager the role will be part of the F&B team, proud to engage our guests and to create exquisite moments. Serve food courses and alcoholic/non-alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all chinaware, glassware, and silverware prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language.   CORE WORK ACTIVITIES - Welcome guests and promptly attend to their tables, delivering a warm and personalized service experience. - Serve food and beverages to guests, providing knowledgeable recommendations. - Demonstrate excellent menu knowledge and confidently assist guests with questions, dietary requirements and special requests. - Record transactions in the MICROS system correctly and timely. - Anticipate the needs of the guests and check-in throughout the dining experience to assure satisfaction with food and beverage offerings. - Clean tables, complete closing duties and re-stock tableware and other supplies. - Communicate effectively with the kitchen regarding menu questions, waiting time, recook orders, product availability, allergies, dietary requirements and special requests. - Follow cycle time guidelines for all meals. - Maintain cleanliness and organization of work areas throughout the shift. - Inspect the cleanliness and presentation of all chinaware, glassware, silverware and service equipment prior to use. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with all company, health, safety and security policies and procedures. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Comply with quality assurance expectations and standards. - Perform other reasonable job duties as requested by Supervisors. - Welcome guests and be the brand ambassador; manage guest's requests and complaints in line with our service culture. - Comply with all health, safety and hygiene standards and policies. - Assist colleagues and support other operational areas when required. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Exceptional storytelling and guest engagement skills. - Passion for the hospitality industry.  - Possess a good command of English and Italian.  - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry - Good organization skills with attention to detail. - Good leadership and training experience. - Able to work in a fast-paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform.   #LI-FG1     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
CAMERIERE/A AI PIANI In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l'unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienze indimenticabili ai nostri Ospiti. Se desideri crescere in un ambiente che promuove l'eccellenza, la qualità e la collaborazione, questa è l'opportunità giusta per te! Chi siamo? Rocco Forte Hotels è una Compagnia di alberghi di lusso, fondata da Sir Rocco Forte e sua sorella Olga Polizzi nel 1996, che ha l'obiettivo di offrire esperienze uniche e personalizzate in località europee iconiche come Roma, Firenze, Sicilia, Puglia, Regno Unito, Germania e Belgio. L'Hotel De La Ville, situato in cima alla famosa Scalinata di Trinità dei Monti è la destinazione più emozionante di Roma. Ispirato all'epoca del Grand Tour, l'hotel è un elegante incontro tra l'architettura del XVIII secolo, un concetto di lusso attuale che offre un servizio ineguagliabile. L'interno, frutto della collaborazione tra Olga Polizzi e il famoso architetto Tommaso Ziffer, intreccia elementi di design tradizionale con tecnologie all'avanguardia, offrendo risultati sorprendenti. Di cosa ti occuperai? In quanto Cameriere/a ai Piani ti occuperai del riassetto, del decoro e della pulizia delle camere e delle aree comuni dell'Hotel, al fine di offrire all'Ospite un ambiente impeccabile e rendere la sua esperienza indimenticabile. Al fianco di professionisti di eccellenza, avrai mansioni come: ? Curare del decoro e della pulizia delle camere in arrivo, in fermata e in partenza nel rispetto degli standard e delle procedure Rocco Forte Hotels; ? Prendersi cura dei beni personali degli Ospiti durante lo svolgimento del servizio; ? Rispettare gli standard sulla salute e la sicurezza previsti e riporta qualsiasi problema si presenti; ? Prendersi cura della cura degli strumenti e degli spazi (office) di lavoro; ? Si occupa, quando richiesto, della stiratura dei capi dell'Ospite, se la Lavanderia non è disponibile. Cosa ti offriamo? ? Opportunità di crescita unica: offriamo percorsi di carriera disegnati sulle tue ambizioni, con possibilità di specializzarti o di crescere. ? Attività di formazione e sviluppo (hard e soft skills) continue e specifiche per ruolo e reparto. ? Ambiente inclusivo e flessibile: siamo una realtà che promuove un ambiente di lavoro inclusivo, che valorizza la diversità e garantisce un equilibrio tra vita professionale e privata. ? Possibilità di soggiornare presso gli hotel della compagnia ad una tariffa ridotta (35€ a notte) al raggiungimento dei 6 mesi lavorativi. Si avrà diritto anche al 50% di sconto presso bar e ristoranti della Compagnia e al 20% di sconto su trattamenti di benessere presso le nostre Spa e sui prodotti ?Irene Forte?. ? Iniziative per il tuo benessere: portale BenefitHub con scontistiche su beni a 360°, flessibilità oraria e gestione del tempo. ? Un salario competitivo arricchito da un sistema di mance strutturato in maniera equa fra tutti i collaboratori. ? Contratto a tempo determinato (4 mesi) a chiamata; CCNL Settore Turismo; RAL: 20.000€ - 22.000€ (da riproporzionare in base alle ore effettivamente prestate). Quali requisiti cerchiamo? ? Esperienza professionale nel settore; ? Passione per l'ospitalità e ambizione a crescere professionalmente; ? Flessibilità. Qual è il nostro iter di selezione? In Rocco Forte Hotels, puntiamo sulla trasparenza: dopo un primo contatto telefonico o via mail, seguirà un colloquio individuale con un responsabile HR o con il Manager di reparto ed infine organizzeremo un ultimo colloquio per valutare le tue competenze tecniche. Ti forniremo un feedback chiaro, indipendentemente dall'esito. Rocco Forte Hotels è un Equal Opportunity Employer e il presente annuncio garantisce le pari opportunità. I candidati, con l'invio del loro curriculum, autorizzano Rocco Forte Hotels al trattamento dei dati ai sensi della vigente normativa (d.lgs. 196/03).
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
At the historical St. Regis Rome we are looking for a I° Maître. Reporting to the F&B Services & In Room Dining Manager, the I° Maître will be part of the passioned F&B team, proud to engage our guests and to create exquisite moments in the unique atmosphere of our LUMEN Cocktails & Cuisine and Lumen Garden, a real urban oasis in the city center. JOB SUMMARY Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.   CANDIDATE PROFILE   Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.   CORE WORK ACTIVITIES  Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.   Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws.   Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).   Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility.   Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations in absence of Assistant Restaurant Manager. ? Oversees the financial aspects of the department including purchasing and payment of invoices.  What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform  #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
HOUSE AGENT In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l'unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienze indimenticabili ai nostri Ospiti. Se desideri crescere in un ambiente che promuove l'eccellenza, la qualità e la collaborazione, questa è l'opportunità giusta per te! Chi siamo? Rocco Forte Hotels è una Compagnia di alberghi di lusso, fondata da Sir Rocco Forte e sua sorella Olga Polizzi nel 1996, che ha l'obiettivo di offrire esperienze uniche e personalizzate in località europee iconiche come Roma, Firenze, Sicilia, Puglia, Regno Unito, Germania e Belgio. La Rocco Forte House offre cinque esclusivi appartamenti privati situati all'interno di uno storico palazzo del XVIII secolo nel cuore di Piazza di Spagna. Gli Ospiti possono godere di una spettacolare terrazza panoramica con vista sulla celebre piazza, mentre gli interni, firmati dall'architetto Tommaso Ziffer, combinano raffinatezza contemporanea e fascino senza tempo. Un Team dedicato garantisce un servizio personalizzato e impeccabile, completato dall'accesso privilegiato alle spa, ai bar e ai ristoranti guidati dallo Chef Fulvio Pierangelini presso gli iconici Hotel de la Ville e Hotel de Russie. Un'esperienza residenziale unica che unisce il comfort della vita privata all'eccellenza dell'ospitalità Rocco Forte, rappresentando l'essenza dell'eleganza romana contemporanea. Di cosa ti occuperai? In quanto House Agent sarai il punto di riferimento principale per i nostri Ospiti della Rocco Forte House: il tuo obiettivo è instaurare con loro un rapporto personalizzato ed empatico, al fine di offrire un'esperienza impeccabile e fornire tutti i servizi di cui possono aver bisogno. Al fianco di professionisti di eccellenza, avrai mansioni come: ? Svolgere tutte le operazioni della House: check-in, check-out, fatturazione, escorting degli Ospiti negli appartamenti, fornire di informazioni sulla struttura e sugli eventi in città, sempre nel rispetto degli standard e delle procedure Rocco Forte Hotels; ? Instaurare e mantenere un rapporto personale e professionale con gli Ospiti, diventando il loro punto di riferimento; ? Gestire tutte le richieste degli Ospiti ed essere proattivo nella vendita di servizi pertinenti; ? Collaborare con il team di Housekeeping per rendere il soggiorno indimenticabile; ? Essere aggiornato sugli eventi in città ed essere disponibile a comunicarli agli Ospiti. Cosa ti offriamo? ? Opportunità di crescita unica: offriamo percorsi di carriera disegnati sulle tue ambizioni, con possibilità di specializzarti o di crescere. ? Attività di formazione e sviluppo (hard e soft skills) continue e specifiche per ruolo e reparto. ? Ambiente inclusivo e flessibile: siamo una realtà che promuove un ambiente di lavoro inclusivo, che valorizza la diversità e garantisce un equilibrio tra vita professionale e privata. ? Possibilità di soggiornare presso gli hotel della compagnia ad una tariffa ridotta (35€ a notte) al raggiungimento dei 6 mesi lavorativi. Si avrà diritto anche al 50% di sconto presso bar e ristoranti della Compagnia e al 20% di sconto su trattamenti di benessere presso le nostre Spa e sui prodotti ?Irene Forte?. ? Iniziative per il tuo benessere: portale BenefitHub con scontistiche su beni a 360°, flessibilità oraria e gestione del tempo. ? Un salario competitivo arricchito da un sistema di mance strutturato in maniera equa fra tutti i collaboratori. ? Contratto iniziale a tempo determinato (6 mesi) full-time; CCNL Settore Turismo, 4° Livello; RAL: 22.000€ - 24.000€. Quali requisiti cerchiamo? ? Esperienza professionale nel settore in un ruolo simile di almeno 2-3 anni; ? Conoscenza dei sistemi Windows, Microsoft 365 e di Oracle Opera Cloud; ? Ottima conoscenza della lingua inglese e di quella italiana; una terza lingua costituisce un plus. Qual è il nostro iter di selezione? In Rocco Forte Hotels, puntiamo sulla trasparenza: dopo un primo contatto telefonico o via mail, seguirà un colloquio individuale con un responsabile HR o con il Manager di reparto ed infine organizzeremo un ultimo colloquio per valutare le tue competenze tecniche. Ti forniremo un feedback chiaro, indipendentemente dall'esito. Rocco Forte Hotels è un Equal Opportunity Employer e il presente annuncio garantisce le pari opportunità. I candidati, con l'invio del loro curriculum, autorizzano Rocco Forte Hotels al trattamento dei dati ai sensi della vigente normativa (d.lgs. 196/03).
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
JOB SUMMARY The Westin Excelsior Rome is currently looking for a Security Manager ? Loss Prevention.  Reporting directly to the General Manager, the Security Manager manages the daily functions of the security/loss prevention department and focuses on ensuring guest and associate satisfaction while achieving the operating budget and maximizing the financial performance of the department. The role will be responsible for the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. The impact you'll make Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety and loss prevention operations provides the guest the same sense of security as they feel in their own home. CORE ACTIVITIES   Managing Security/Loss Prevention Operations - Assists the Chief Engineer in administering fire prevention programs and emergency preparedness. - Follow proper key control guidelines in loss prevention and in the property. - Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. - Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. - Develops and implements emergency procedures. - Comply with applicable federal, state and local law and safety regulations and implement's local authority requirements - Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. - Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. - Maintains required reports and documentation regarding patrols of property and parking areas. - Follow Duty of Care process for the protection of guests and associates. - Follows up on all unusual activities in and around the property that would impair the wellbeing of guests and associates. - Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Implements action plans to monitor and control risk. - Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. - Oversees and guides the efforts of the Accident Prevention Committee. - Oversees first aid program for guests and associates. - Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. - Conducts investigation of all losses of property assets and refers to proper management for disposition. - Recommends follow-up action for security breaches. - Deploys security staff to effectively monitor and protect property assets. - Comply with all Corporate Security safety and security management guidelines and procedures. - Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. - Recognize success across areas of responsibility. - Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. - Provides means for obtaining necessary medical attention on a timely basis. - Conducts hourly employee performance appraisals according to Standard Operating Procedures. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Maintain first aid and CPR certifications required for Security officers. Leading Security/Loss Prevention Teams - Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety. - Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. - Encourages and builds mutual trust, respect, and cooperation among team members. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides an open door policy. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. - Celebrates successes by publicly recognizing the contributions of team members. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensuring Exceptional Customer Service - Meet quality standards and customer expectations on a daily basis. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. - Provides services that are above and beyond for customer satisfaction and retention. - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Empowers employees to provide excellent customer service. - Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. Conducting Human Resources Activities - Enforces brand Standard Operating Procedures through documentation efforts. - Train all associates on the four parts of OSHA. - Train all new hires on loss prevention policies and procedures. - Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security. - Oversees all investigations for incidents related to both guests and associates. - Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system. - Assists in minimizing cost of accident claims through aggressive claims management. - Brings issues to the attention of Human Resources as necessary. - Strives to improve service performance. - Administer property policies fairly and consistently. Additional Responsibilities - Analyzes information and evaluating results to choose the best solution and solve problems. - Develops liaison with local law enforcement and emergency services. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Provides guidance in setting health and safety policies and standards   What we are looking for: The ideal candidate has a passion for security and loss prevention activities with a strong interest in rooms operations too. EXPERIENCE - 2 - 4 years' experience in the security/loss prevention within the hospitality industry - Background in luxury hospitality operations - Fluency in English and Italian is mandatory MANAGEMENT COMPETENCIES Leadership - Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing Marriott in alignment with its values. - Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. - Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.  Managing Execution - Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required - Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships - Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.  - Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott's Spirit to Serve. - Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability - Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Personal Expertise - Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges - Emergency Response - Knowledge of fire safety (e.g., location of fire exits, location of fire safety equipment, and fire emergency plans), knowledge of emergency procedures related to situations such as floods, severe weather, bomb threats, robberies, and natural disasters. - Investigations/Reports - The ability to conduct legally defensible investigations including conducting interviews, information retention, preservation of evidence, and writing of reports. This includes working with insurance companies on the claims process. -   - Security/Loss Prevention - Knowledge of the procedures and techniques for property surveillance, property locks and keys, emergency situations, and legally defensible incident, accident, and injury investigations.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
Quale sarà la tua missione?   In qualità di Operatore/trice telefonico/a, sarai un membro chiave del nostro team di reception, essendo il punto di contatto personale per i nostri ospiti dall'arrivo alla partenza. In qualità di rappresentante del nostro hotel, lascerai una delle impressioni più forti ai nostri ospiti con il massimo livello di cortesia, efficienza e cordialità. Cosa dovrai fare?   - Rispondere e trasmettere le richieste e le domande dei nostri ospiti per telefono e via e-mail, oltre a prendere le prenotazioni per i nostri ristoranti.  - Saper gestire i reclami dei clienti ed essere un esperto in termini di conoscenza dell'hotel in cui si lavora.  - Essere in grado di collaborare con tutti i reparti dell'hotel in modo calmo e concentrato, fornendo supporto amministrativo all'intero team dell'hotel e della reception.  - Offriamo l'arte dell'ospitalità, sapendo che il tuo impegno nei confronti dei nostri ospiti si rifletterà in un approccio altrettanto attento nei tuoi confronti. Cosa stiamo cercando?   - Aver completato con successo una formazione nel settore dell'ospitalità alberghiera. - Preferibile esperienza in reception. - La tua comunicazione è sempre caratterizzata da gentilezza e apprezzamento per gli altri. - Ami l'arte dell'ospitalità. - Comunichi in un inglese perfettamente fluido e naturale. - Hai un alto livello di consapevolezza della qualità e di orientamento al servizio. - I tuoi valori fondamentali sono il lavoro di squadra e il sostegno reciproco. - Il tuo profilo professionale è completato da un carisma positivo e da ottime maniere. - Hai una voce telefonica piacevole e calma. - Le competenze informatiche come Microsoft, SAP e TMS costituiscono un vantaggio. - Sei flessibile nella gestione dei tuoi orari di lavoro (turni alternati). - Apprezzata la conoscenza della cultura thailandese Perché scegliere noi?   In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: ? Esperienza mondiale - diversità di 150 nazionalità diverse. ? Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali.  ? Ampia gamma di programmi di formazione per migliorare le proprie competenze.  ? Iniziative di benessere, tra cui condizioni di lavoro flessibili. ? Programmi di riconoscimento per i membri del team, tra cui le date memorabili. ? Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. ? Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
FACCHINO AI PIANI In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l'unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienze indimenticabili ai nostri Ospiti. Se desideri crescere in un ambiente che promuove l'eccellenza, la qualità e la collaborazione, questa è l'opportunità giusta per te! Chi siamo? Rocco Forte Hotels è una Compagnia di alberghi di lusso, fondata da Sir Rocco Forte e sua sorella Olga Polizzi nel 1996, che ha l'obiettivo di offrire esperienze uniche e personalizzate in località europee iconiche come Roma, Firenze, Sicilia, Puglia, Regno Unito, Germania e Belgio. L'Hotel De La Ville, situato in cima alla famosa Scalinata di Trinità dei Monti è la destinazione più emozionante di Roma. Ispirato all'epoca del Grand Tour, l'hotel è un elegante incontro tra l'architettura del XVIII secolo, un concetto di lusso attuale che offre un servizio ineguagliabile. L'interno, frutto della collaborazione tra Olga Polizzi e il famoso architetto Tommaso Ziffer, intreccia elementi di design tradizionale con tecnologie all'avanguardia, offrendo risultati sorprendenti. Di cosa ti occuperai? In quanto Facchino ai Piani ti occuperai di dare supporto al Team Housekeeping nelle attività di pulizia e di decoro delle camere e delle aree comuni, affinché rispecchino con costanza i più alti standard di ospitalità. Al fianco di professionisti di eccellenza, avrai mansioni come: ? Eseguire attività di pulizia e decoro sia all'interno che negli ambienti esterni seguendo le direttive del piano di lavoro, nel rispetto delle procedure e degli standard aziendali; ? Movimentare la biancheria di reparto e le dotazioni aggiuntive delle camere (es. culle, letti extra o arredi); ? Rifornire gli office con biancheria pulita a disposizione del team di Housekeeping, linee cortesia, cartoleria e altre dotazioni; ? Ispeziona regolarmente tutte le aree dell'hotel e segnala eventuali anomalie o problematiche riscontrate al reparto manutenzione; ? Supportare l'attività di pulizia di camere e aree comuni e fornire supporto al team di Housekeeping durante i cambi camera; ? Fornire eventuale supporto al Team di Lavanderia. Cosa ti offriamo? ? Opportunità di crescita unica: offriamo percorsi di carriera disegnati sulle tue ambizioni, con possibilità di specializzarti o di crescere. ? Attività di formazione e sviluppo (hard e soft skills) continue e specifiche per ruolo e reparto. ? Ambiente inclusivo e flessibile: siamo una realtà che promuove un ambiente di lavoro inclusivo, che valorizza la diversità e garantisce un equilibrio tra vita professionale e privata. ? Possibilità di soggiornare presso gli hotel della compagnia ad una tariffa ridotta (35€ a notte) al raggiungimento dei 6 mesi lavorativi. Si avrà diritto anche al 50% di sconto presso bar e ristoranti della Compagnia e al 20% di sconto su trattamenti di benessere presso le nostre Spa e sui prodotti ?Irene Forte?. ? Iniziative per il tuo benessere: portale BenefitHub con scontistiche su beni a 360°, flessibilità oraria e gestione del tempo. ? Un salario competitivo arricchito da un sistema di mance strutturato in maniera equa fra tutti i collaboratori. ? Contratto a tempo determinato a chiamata; CCNL Settore Turismo, Livello 6. RAL: 20.000€ - 22.000€ (da proporzionare rispetto alle ore di lavoro prestate). Quali requisiti cerchiamo? ? Discreta conoscenza dell'italiano; ? Preferibile esperienza professionale in un ruolo analogo; ? Passione per il servizio e attenzione al dettaglio; ? Patente di guida valida. Qual è il nostro iter di selezione? In Rocco Forte Hotels, puntiamo sulla trasparenza: dopo un primo contatto telefonico o via mail, seguirà un colloquio individuale con un responsabile HR o con il Manager di reparto ed infine organizzeremo un ultimo colloquio per valutare le tue competenze tecniche. Ti forniremo un feedback chiaro, indipendentemente dall'esito. Rocco Forte Hotels is an Equal Opportunity Employer e il presente annuncio garantisce le pari opportunità. I candidati, con l'invio del loro curriculum, autorizzano Rocco Forte Hotels al trattamento dei dati ai sensi della vigente normativa (d.lgs. 196/03).