Trova lavoro per customer service representative florence in Italia220

13/11/2026
Nuovo!
Italia, Campania, Anacapri - Hosco
We are on the lookout for a passionate Guest Services Executive - Front Office to join the summer season 2027 of Jumeirah Capri Palace.  The main duties and responsibilities are:  - Welcome guests and manage check-in/check-out processes accurately and efficiently. - Respond promptly to guest inquiries and requests, ensuring personalized service. - Coordinate with other departments (Housekeeping, Concierge, Executive Lounge, Recreation, F&B) to fulfill guest needs. - Handle special requests such as transportation, dining reservations, and amenities. - Resolve minor guest complaints professionally and escalate complex issues when necessary. - Promote hotel services and amenities, upselling where appropriate. - Maintain accurate guest records and ensure compliance with service standards. - Support VIP and repeat guest recognition programs. - Uphold safety, security, and privacy protocols at all times
13/11/2026
Nuovo!
Italia, Lombardia, Milano - In Job S.p.A.
In Job S.p.A. - Career Center di Milano, seleziona per interessante azienda cliente specializzata nel settore dei dispositivi medici, una figura come: CUSTOMER SERVICE     Mansioni - Gestione ordini e inserimento a gestionale SAP. - Avvio e gestione contratti di noleggio con relativa fatturazione. - Contatto diretto con clienti e Pubbliche Amministrazioni. - Coordinamento con magazzino e forza vendita. - Gestione richieste commerciali e supporto operativo. - Raccolta e risoluzione reclami, resi e note di credito/debito. - Collaborazione con le diverse funzioni aziendali.   Requisiti - Esperienza di almeno 2 anni nel customer service, preferibilmente in ambito sanitario. - Buona conoscenza di Excel, Pacchetto Office e gestionali ERP (preferibilmente SAP/SAP B1). - Capacità di gestione autonoma delle attività e delle priorità. - Problem solving, proattività e dinamicità. - Buone doti comunicative e di ascolto. - Attitudine al lavoro in team e all'interazione con il cliente. - Precisione, organizzazione e affidabilità.   Caratteristiche dell'offerta - Contratto: contratto iniziale in somministrazione di 6 mesi. - Inserimento con CCNL Terziario Distribuzione e Servizi, RAL compresa tra €28.000 e €32.000, con piano welfare e assicurazione sanitaria integrativa. - Luogo di lavoro: Milano - zona Forlanini - Disponibilità oraria: Full time dal lunedì al venerdì    L'annuncio è rivolto ad ambo i sessi (D.lgs n. 198/2006) e nel rispetto di quanto disposto dall'art. 10 del D.Lgs n. 276/2003. I candidati sono invitati a leggere l'informativa sulla privacy ai sensi dell'art. 13 e art. 14 del Regolamento UE 2016/679 sulla protezione dei dati. Autorizzazione Ministero del Lavoro n. 1120 - SG del 26/11/2004.  
13/11/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (e.g., kitchen, food and beverage, employee dining room) to support cleaning and basic kitchen preparation needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done.   Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.   PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
13/11/2026
Nuovo!
Italia, Lombardia, Senago - Adecco Italia
Profilo Per azienda di medie dimensioni operante nel settore metalmeccanico, siamo alla ricerca di un/una impiegato/a customer service/back-office commerciale. Responsabilita Tra le attivita (inerenti le aree Anagrafiche, Ordini e Logistica): Gestione Anagrafiche Clienti: Inserimento e costante aggiornamento a gestionale dei dati anagrafici e fiscali dei clienti (P.Iva, codici univoci SDI), con specifica associazione delle condizioni di pagamento e dei listini dedicati. Inserimento conferme e ordini: Ricezione e controllo degli ordini inviati dagli agenti o degli ordini diretti dei clienti. Verifica delle giacenze a magazzino, inserimento a sistema ed emissione delle conferme d'Ordine e follow up sino all'emissione dei DDT. Emissione DDT e Organizzazione Logistica: Generazione dei Documenti di Trasporto (DDT). Gestione delle specifiche (es. richieste di sponda idraulica, consegne tassative con preavviso telefonico, fermo deposito). Prese e Gestione Corrieri: Prenotazione dei ritiri tramite i portali dei corrieri nazionali o via mail stampa delle lettere di vettura monitoraggio costante delle spedizioni (tracking) e risoluzione tempestiva di problemi logistici o merci danneggiate. Richiesta preventivi personalizzati, creazione di listino spese di trasporto Nicem in base ai corrieri utilizzati e di conseguenza con aggiornamento annuale in base ai relativi aumenti. Skill e Professionalita Richiesti almeno 3-5 anni di esperienza in mansioni simili, disponibilita al lavoro part-time dal lunedi al venerdi dalle 8.00 alle 14.00. Informazioni retributive Retribuzione: circa 2000 € lordi mensili CCNL: Commercio e Terziario Livello: 3°/2° livello Qualifica: Impiegato/a Benefit Informazioni Aggiuntive I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
13/11/2026
Nuovo!
Italia, Emilia-Romagna, Parma - Adecco Italia
Profilo Questa e' l'opportunita per entrare in contatto con una storica realta aziendale di Parma, leader nella produzione di impianti di sollevamento e movimentazione industriale che e' alla ricerca di un tecnico elettromeccanico . Responsabilita La risorsa sara inserita in un team di tecnici specializzati, fara assistenza presso i clienti e si occupera di : Manutenzioni periodiche secondo quanto previsto dalla normativa in tema di sicurezza sul lavoro Manutenzioni ordinarie e su guasto (pronto intervento) Montaggi e smontaggi gru e impianti completi Compilazione e registrazione dei bollettini tecnici e delle check list degli interventi Skill e Professionalita Pregressa esperienza in area tecnica elettrica / meccanica come tecnico assistenza/ manutentore/ elettricista industriale Diploma di estrazione tecnica in ambito elettrico, meccatronico o equipollente Buona conoscenza della lettura dello schema elettrico Disponibilita a trasferte giornaliere in orario di lavoro presso i clienti Completano il profilo curiosita e passione per l'area tecnica, orientamento al risultato e al cliente. Informazioni retributive Retribuzione: 28-38K CCNL: Metalmeccanica industria Livello: B2 Qualifica: Operaio Benefit Informazioni Aggiuntive Contratto a tempo indeterminato Disponibilita a lavorare in quota I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
13/11/2026
Nuovo!
Italia, Campania, Anacapri - Hosco
We are on the lookout for a passionate Guest Services Executive - Back Office to join the summer season 2027 of Jumeirah Capri Palace.  The main duties and responsibilities are:  - Manage guest correspondence and inquiries through email and other communication channels, ensuring timely, accurate, and professional responses. - Prepare, update, and maintain guest profiles, preferences, special requests, and relevant information to ensure personalized service. - Support the coordination of VIP arrivals, amenities, special occasions, and personalized guest arrangements in collaboration with the relevant departments. - Assist in managing guest requests and follow-ups, ensuring proper communication and coordination between departments. - Maintain accurate records, reports, and documentation related to guest relations activities, in accordance with hotel standards and procedures. - Support the management of reservations, confirmations, special requests, and pre-arrival arrangements, liaising with the relevant departments when necessary. - Monitor guest feedback and online reviews, assisting in the follow-up and reporting of guest satisfaction and service-related issues. - Support the handling and documentation of guest complaints, ensuring appropriate follow-up and escalation to senior team members when required. - Ensure compliance with hotel SOPs, data protection requirements, and established service standards. - Maintain updated knowledge of hotel services, facilities, and operational procedures to provide accurate information and effective support to guests and internal teams.
13/11/2026
Nuovo!
Italia, Lombardia, Milano - Adecco Italia
Adecco Italia S.p.A. Milano Contact Center ricerca per societa di outsourcing addetti/e all'assistenza clienti e al back office in ambito finanziario.L'attivita prevede la gestione di chiamate inbound in merito a finanziamenti, prestiti, carte di credito e prodotti assicurativi.Le risorse si occuperanno di fornire supporto ai clienti, gestire la documentazione, lo stato delle pratiche e le segnalazioni in ambito finanziario, assicurativo e bancario.Requisiti: diploma; preferibile esperienza nel contesto assicurativo; ottime doti relazionali e di problem solving; conoscenza del pacchetto Office.Sara necessario partecipare ad un corso di formazione professionalizzante in presenza, dal 23 al 30 novembre.Al superamento del corso di formazione verra offerto un contratto a tempo determinato di 2 mesi in somministrazione categoria impiegato, con possibilita di proroghe successive.Monte ore d'inserimento: 20 ore settimanali a rotazione su 5 giorni, dal lunedi al venerdi tra le 8:00 e le 20, sabato tra le 9:00 e le 18:00.Retribuzione: CCNL Telecomunicazioni livello B1 (1524€ lordi, da riproporzionare per la quota oraria).Sede di lavoro: Milano (raggiungibile con i mezzi, zona Maciacchini/Lancetti) Esperienze lavorative: addetto all'informazione e all'assistenza dei clienti - 6 mesi Titolo di studio: Diploma / Accademia Competenze: Progettazione / Disegno tecnico - Microsoft Office Contact Center - Gestione telefonate inbound Contact Center - Attivita di back office call center Browser per Internet - Google Chrome Browser per Internet - Safari Contact Center - Gestione clienti in chat Contact Center - Gestione clienti  tramite sms Contact Center - Supporto su social media Altro - Supporto Clienti Disponibilita oraria: Disp. Turni senza notte CCNL: Telecomunicazioni Livello contratto: B1 B1 impiegati d'ord., op.specializzati Qualifica: Impiegati
13/11/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success ? creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
13/11/2026
Nuovo!
Italia, Veneto, Venice - Hosco
duties and responsibilities include: - Managing room service operations and staff, including scheduling shifts and assigning duties - Training staff to provide excellent customer service and uphold the standards of the hotel - Developing and implementing room service menus - Ensuring prompt delivery of orders to guest rooms - Monitoring guest feedback and resolving complaints in a timely and professional manner - Maintaining inventory and ordering room service supplies as needed - Collaborating with the kitchen staff to ensure meal preparation aligns with delivery times - Ensuring compliance with food safety and sanitation regulations - Reviewing and processing billing for room service orders - Promoting additional services and facilities of the hotel to guests - Oversee all room service operations, ensuring all standards and hotel protocols are adhered to. - Manage the room service team, providing training and performance feedback as necessary. - Collaborate with the kitchen staff to ensure timely delivery of orders and maintain high food quality standards. - Manage inventory and supplies and ensure adequate stock levels. - Handle guest complaints and queries promptly and professionally. - Coordinate with housekeeping and maintenance departments as necessary. - Ensure compliance with health and safety regulations. - Monitor room service budget and implement cost-saving measures as necessary. - Knowledge in Micros. 
13/11/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success ? creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
13/11/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
13/11/2026
Nuovo!
Italia, Campania, Anacapri - Hosco
We are on the lookout for a passionate Guest Services Executive - Concierge to join the summer season 2027 of Jumeirah Capri Palace.  The main duties and responsibilities are:  - Greet guests upon arrival and assist with check-in, orientation, and general inquiries. - Handle guest requests efficiently, ensuring timely follow-up and accurate communication with relevant departments. - Maintain knowledge of hotel services, facilities, and local attractions to provide accurate information and recommendations. - Prepare and update guest profiles, noting preferences and special requirements for personalized service. - Assist in coordinating VIP amenities and special arrangements under the guidance of senior team members. - Ensure compliance with SOPs, grooming standards, and health and safety protocols. - Support the team in managing reservations, confirmations, and guest correspondence. - Handle guest complaints professionally and escalate complex issues to senior colleagues. - Promote hotel services and upsell opportunities to enhance guest experience and revenue.
13/11/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.   Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.   PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
13/11/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
13/11/2026
Nuovo!
Italia, Piemonte, Alba - Adecco Italia
Profilo Adecco filiale di Alba ricerca e seleziona la figura di un Customer Service - Back Office - Logistica per azienda multinazionale, leader nel settore alimentare. CCNL applicato: Alimentari Industria Inserimento: impiegato di 5 livello - corrispondente a 1977 euro lordi - per 14 mensilita Tipologia contrattuale: iniziale somministrazione con ottica di inserimento diretto a tempo indeterminato. Orario di lavoro: dal lunedi al venerdi dalle ore 08.00 alle ore 17.00 con un'ora di pausa pranzo Titoli e prerequisiti - Richiesta un'esperienza pregressa di almeno un anno in ruoli analoghi (Customer Service, Back Office Commerciale, logistica ) preferibilmente in contesti produttivi. - Diploma di scuola superiore o Laurea (preferibilmente in Lingue, Commercio Estero, Economia o affini). Responsabilita Il/la candidato/a ideale sara responsabile della gestione del caricamento ordini e della gestione di tutta la parte logistica area Italia/estero, dovra essere in grado di dare un supporto nella gestione della relazione con i clienti e con i fornitori di trasporto, garantendo un servizio eccellente e un supporto amministrativo e commerciale efficiente. La posizione richiede un'ottima conoscenza della lingua inglese e la capacita di gestire in autonomia processi complessi legati agli ordini e alla customer satisfaction. Skill e Professionalita -Gestire le richieste dei clienti (telefoniche, via email, chat) relative a prodotti, servizi, ordini, spedizioni e reclami. - Fornire informazioni accurate e complete ai clienti in modo tempestivo e professionale. - Fidelizzare il cliente attraverso un approccio proattivo e orientato alla soluzione. - Inserimento, monitoraggio e gestione degli ordini di vendita dal ricevimento alla consegna. - Preparazione e gestione della documentazione necessaria per l'esportazione (packing list, documenti doganali, certificazioni, ecc.). - Coordinamento con il comparto Supply Chain per la produzione dell'ordine. - Coordinamento con il magazzino prodotto finito per l'organizzazione delle spedizioni e la gestione di eventuali problematiche. - Gestione dei resi, reclami e contestazioni, coordinandosi con i reparti competenti (produzione, qualita, magazzino). - Supporto alla rete vendita interna - Aggiornamento e mantenimento del database clienti e delle anagrafiche. Monitoraggio dei pagamenti e solleciti in collaborazione con l'ufficio amministrazione. - Preparazione di reportistica relativa alle attivita di customer service e back office. - Identificare, analizzare e risolvere problematiche relative agli ordini, spedizioni o reclami. - Collaborare con altri dipartimenti (produzione, logistica, vendite, amministrazione) per garantire la massima efficienza e soddisfazione del cliente. Informazioni Aggiuntive Competenze trasversali - Lingue: Ottima conoscenza della lingua inglese C1/C2 - Fluente, indispensabile sia scritto che parlato - Competenze Informatiche: Ottima padronanza del Pacchetto Office. Preferenziale la conoscenza di sistemi ERP (SAP) - Eccellenti capacita comunicative e relazionali, sia scritte che orali. - Orientamento al cliente e al risultato. - Precisione, attenzione ai dettagli e affidabilita. - Capacita di lavorare in autonomia e di gestire piu attivita contemporaneamente (multitasking). - Proattivita e problem solving. - Capacita di lavorare in team e di adattarsi a contesti dinamici. I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
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