Trova lavoro per operating officer chief in Chief64

25/08/2026
Nuovo!
Italia, Emilia-Romagna, San Giovanni in Persiceto - LHH
On behalf of our client, a small dynamic company with a strong market position and solid financial foundations, we are seeking a Chief Financial Officer (CFO). The role will be responsible for Administration, Finance and Control, coordinating one internal resource and ensuring proper oversight of the company's financial processes. Responsibilities - Supervision of general accounting, accounts receivable and accounts payable - Coordination of one administrative resource - Management of relationships with banks and financial institutions - Monitoring cash flow and financial position - Support in preparing financial statements and tax obligations - Financial reporting to the parent company - Budgeting, forecasting and performance analysis - Support to management in planning and control activities. Your Profile - Degree in Economics, Finance or related disciplines - Proven experience in Finance, AFC or CFO roles, preferably within SMEs - Strong knowledge of administrative, accounting and financial processes - Experience managing banking relationships - Excellent Excel and reporting skills - Fluent spoken and written English - Hands-on approach and operational autonomy - Strong analytical and problem-solving capabilities - Accuracy, reliability and stakeholder management skills - Experience in private equity-backed companies or structured groups considered a plus. Compensation: - Collective Labour Agreement: SME Metalworking Industry - Level: Quadro (Middle Management) - Gross Annual Salary: €65,000 ? €80,000 depending on experience and competencies. Location: Northern Province of Bologna, Italy #LI-GZ1 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
25/08/2026
Nuovo!
Italia, Lombardia, Cermenate - Adecco Italia
We are looking for a Senior Maintenance Engineer to join our Maintenance Department in our business unit Bolton Food based in Italy. How you make the differenceIn this role, you will support plant maintenance operations by directing your teams while ensuring efficient operations through material procurement, spare parts inventory management, supplier oversight, budget control and strict compliance with safety, regulatory and documentation requirements. How your agenda looks like: You will manage the procurement and availability of maintenance materials, including spare parts, consumables and chemicals required for plant operations. You will oversee spare parts warehouses and ensure effective inventory management to support maintenance activities. You will coordinate internal technical teams and external contractors in the planning and execution of maintenance interventions. You will manage contracts with external suppliers operating on production plants, utilities and facilities, including planning, supervision and reporting of activities. You will monitor maintenance-related budgets (spare parts, consumables and external services), ensuring cost control and optimization. You will ensure proper documentation, traceability and compliance with regulatory, safety and audit requirements. Your team:You will become part of the Maintenance Team in Cermenate Plant, reporting to the Technical Services Manager. You will coordinate: CMS Supervisor, responsible for spare parts, maintenance materials procurement and inventory management; mechanical & Workshop Supervisor, responsible for workshop activities, in-house mechanical contracts and centralized plant systems; contract & Calibration Specialist, responsible for managing external maintenance contracts, supplier coordination and calibration planning. What makes you a great fit: Degree in Engineering or related fields. Previous experience in coordination roles and budget management. Good organizational and analytical skills, with attention to cost control and process efficiency. Strong communication and stakeholder management skills, with the ability to collaborate across different departments. Excellent knowledge of the Office suite, with strong proficiency in Excel. Esperienze lavorative: Ingegnere di manutenzione (m/f) - 36 mesi Titolo di studio: Laurea Magistrale Lingue conosciute: Inglese: Comprensione Discreto Disponibilita oraria: Full Time
25/08/2026
Nuovo!
Italia, Toscana, Firenze - Hosco
Your Mission Should You Choose To Accept: Together with the Hotel Manager and the Operations team, you are responsible for running a smooth TSH operation in our Florence Lavagnini hotel. You'll oversee all our multiple F&B outlets, such as our restaurants, bars and our unique rooftop. We're looking for someone who can start immediately. As our F&B Manager, you're always open and available with a friendly smile - for your team or to meet every need of the TSH community (but also answering the questions of random strangers). You make sure that the team provides the highest level of service, always delivering on what sets TSH apart; our guest experience. You keep a constant eye on a clean, safe and inclusive working environment, as well as meeting all financial goals for sales and expenses. What would we do without you? In Case You Don't Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly ? be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do You'll be responsible for these 3 different - but equally important - cornerstones of the hotel: Operations: - You'll coordinate the daily operations of the F&B outlets with your teams, as well as other internal & external departments - You support the management teams across all departments within the hotel - You always strive for quality and know our product offering like no other - You can point our guests to the best places to shop, eat, drink, club or any other request they might have, so they can experience the best the city has to offer Management & leadership - You offer support and work with the Front of House-, Engineering & kitchen teams in all aspects of running the hotel and it's outlets. - You'll run daily operational meetings with your teams to ensure everything is going smoothly. - You'll work together with the Brand & Marketing Manager and the Connector to build & maintain the TSH community - You make sure all shifts are covered by planning and communicating the team's roster in time. - You're a true, inspirational people leader. You lead by example and know exactly how to move and motivate your team and always have an ?open-door'- policy for your team-member. Performance: - You're always looking for opportunities to generate revenue, while providing added value to our guests. - You're responsible for assisting the hotel manager by keeping costs in line within your departmental budget. - You manage daily revenue targets and drive commitment within the team to achieve the best possible monthly results. - You'll manage running costs, from sales to guest supplies and any other operational related costs. - You'll monitor daily performance, including points of sale, room revenues & quality. Who You Are - You have exceptional English and Italian communication skills, all other languages very welcome! - You have more than 5 years of management experience (preferably some years in a hotel environment). - You are all about solutions and connecting the right people. - You are a true problem-solver and are not afraid to make decisions in the moment. - You are courteous, professional and ready with a smile for team members, guests and random strangers alike. - You deal with stressful situations in a stress-free manor and bring calm and a sense of ?I've got this' to every situation. - You're a team player and work hard to inspire and guide your team members to excellence. - You're hard working, responsible and have a ?let's do this!? mentality. - You build, lead and inspire motivated, happy teams. - You're legally allowed to work in Italy. What We Offer - The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future. - The chance to learn and grow in your role with the potential for future growth. - Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! - A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best. - Salary range: 37.5-46.5K gross per year Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
25/08/2026
Nuovo!
Italia, Torino - Michael Page
Reporting directly to the Europe Accounting Manager, you will act as the accounting reference point for the Italian entity and support the finance organization in ensuring accurate and timely financial reporting.Main responsibilities include: · Manage month-end and year-end closing activities · Prepare, review and post journal entries, accruals, provisions and adjustments · Perform General Ledger reconciliations and balance sheet reviews · Analyze and reconcile Accounts Payable and Accounts Receivable balances · Support inventory accounting, cost accounting activities and variance analysis · Ensure compliance with Italian accounting principles and statutory requirements · Support VAT, tax reporting activities and interactions with external advisors · Prepare periodic financial reports for local and international stakeholders · Collaborate with auditors during statutory and group audit processes · Ensure compliance with internal control procedures and SOX requirements · Support US GAAP reporting and period-end reporting requirements · Drive continuous improvement initiatives across accounting processes · Partner with Finance, Operations and local management to improve reporting quality and operational efficiency · Participate in international projects and process harmonization initiatives across Europe We are looking for a finance professional who combines strong technical accounting skills with a proactive and collaborative mindset.Requirements · Degree in Economics, Business Administration, Finance or similar disciplines · At least 6 years of experience in General Ledger Accounting or similar accounting roles · Solid knowledge of Italian accounting standards, VAT and statutory reporting · Previous experience in multinational or structured industrial environments · Experience managing month-end and year-end closing activities independently · Knowledge of ERP systems such as SAP; experience with Navision or Oracle will also be considered positively · Advanced Excel skills · Fluent Italian and English · Comfortable participating in daily calls and meetings with international stakeholdersPersonal Skills · Open-minded and dynamic approach · Strong team-player attitude · Ability to build effective relationships with managers and business stakeholders · Analytical mindset and attention to detail · Ability to work autonomously while maintaining high levels of collaboration · Pragmatic problem-solving approach · Strong organizational and deadline management skillsCompensation & Benefits · Permanent employment contract · CCNL: Terziario di mercato distribuzione e servizi · Gross Annual Salary around €60,000, depending on experience and overall fit · Hybrid working model: 2 days per week remote working · Meal vouchers: €8 per working day · Structured onboarding and international exposure · Long-term career opportunities within a global organization · Location: Turin, Via Pianezza area. Our client is a well-established international industrial organization operating globally through multiple legal entities and manufacturing sites. The company is experiencing ongoing growth and transformation, investing in process optimization, operational excellence, and talent development. The environment combines the stability of an international group with the agility of a business undergoing continuous evolution. Collaboration, accountability, and a pragmatic approach to problem solving are highly valued. International Exposure · Daily interaction with European Finance teams and international stakeholders · Fluent English used regularly in meetings and business discussions Professional Growth · Opportunity to work in a growing and evolving organization · Exposure to process improvement and transformation initiatives · Visibility within an international finance structure Autonomy & Impact · High ownership of accounting activities for the Italian entity · Opportunity to contribute directly to process improvements and reporting quality · Active involvement in key finance projects Company Culture · Collaborative and supportive environment · Open communication and accessible management · Dynamic team with a pragmatic, results-oriented approach · Strong focus on continuous improvement and professional developmentIf you are an experienced General Ledger Accountant looking for an international environment where you can combine technical expertise, business interaction, and process improvement, we would be pleased to hear from you.Unless you are applying for positions reserved for protected categories under Law 68/99 (in which case we only ask you to confirm that you belong to these categories, without any further information on your health or disability), your CV must not contain any information relating to your health status or to your belonging to a protected category, as this is not relevant to the assessment of your application.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
At the historical St. Regis Rome we are looking for a I° Maître. Reporting to the F&B Services & In Room Dining Manager, the I° Maître will be part of the passioned F&B team, proud to engage our guests and to create exquisite moments in the unique atmosphere of our LUMEN Cocktails & Cuisine and Lumen Garden, a real urban oasis in the city center. JOB SUMMARY Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.   CANDIDATE PROFILE   Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.   CORE WORK ACTIVITIES  Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.   Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws.   Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).   Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility.   Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations in absence of Assistant Restaurant Manager. ? Oversees the financial aspects of the department including purchasing and payment of invoices.  What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform  #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
Nuovo!
Italia - Hosco
What will be your mission?  As Talent Acquisition Coordinator, you will join Minor Hotels Europe & Americas within the People Department based in Milan. In cooperation with Operations and reporting to the Talent Acquisition Manager, you will be responsible to manage, coordinate and carry out recruitment and onboarding processes in Italy, contributing to the strategic objectives of the company.   What will you do?  - Coordinate recruiting processes for hotels and central services profiles from collecting hiring managers' needs, interviews, providing them short lists of qualified candidates - Build a strong relationship with hiring managers, providing them regular updates and recruiting metrics and your expertise throughout hiring processes - Proactively engage passive candidates, apply various recruiting techniques, networking and employee referrals. - Think of different ways to promote our open positions on different channels - Collaborate in the design of the Annual Talent Attraction Plan - Eventually, leading the final stage of recruitment: making the offer to the finalist and negotiating it - You will build relationships with schools and universities and participate to Employer Branding events to attract fresh young talents and spread our Group's culture - Foster an amazing candidate experience - Actively collaborate on a range of different HR projects   - What are we looking for?  - 2/3 years of recruiting in-house experience - Experience with high volume recruitment: CV screening, interviewing, and preparing the shortlists of qualified candidates for hiring managers - Good communication skills in English both written and spoken. - Experience in presenting the company in different recruitment events, talent fairs would be a great plus - Strong analytical skills with the ability to leverage data to support a business case then pursue creative solutions - Strong organizational skills and ability to manage time effectively - Ability to create, measure, and scale the right workflow between candidates, and hiring managers to ensure results - Great team player and very collaborative     Compensation Gross annual salary starting from 32K. Compensantion will be commensurate with the candidate's experience, skills and level of seniority.     Why choose us?  At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:  - Worldwide experience ? diversity of 150 different nationalities.  - Career development opportunities full of national and international challenges.  - Wide range of training programs to enhance your skills.  - Hybrid work model, flexible hours - Ability to make a difference through our sustainability program and volunteering initiatives.  - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty program  
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
What will be your mission? Anantara Palazzo Naiadi Rome Hotel is looking for a highly capable and service-driven Front Office Supervisor to join its Front of House leadership team. Located in Piazza della Repubblica, the hotel is one of Rome's leading luxury addresses, with 232 rooms and suites, a rooftop terrace and pool, and a guest experience shaped by the standards of Anantara Hotels & Resorts. Reporting directly to the Front of House Manager, this is an ideal opportunity for a hospitality professional who is ready to take full control of the daily Front Office operation, lead from the floor, support and develop the team, and ensure a smooth, confident and polished guest journey at every stage. What will you do?   - Supervise daily Front Office operations - Support and coordinate the Reception team during daily activities - Ensure high standards of guest service and satisfaction - Handle guest requests and operational challenges with professionalism and empathy - Collaborate closely with Housekeeping, Concierge and operational departments - Ensure compliance with luxury hospitality procedures and standards - Assist the Front Office Manager with departmental operations What are we looking for? - Supervise and lead the daily operation of the Front Office - Ensure smooth handling of arrivals, departures, room allocations, guest preferences and billing procedures - Act as the main operational reference point for the department on a day-to-day basis - Maintain excellent service standards and a strong guest-focused culture across all shifts - Handle guest enquiries, complaints and service recovery with professionalism and confidence - Support, coach and develop the Front Office team to ensure consistency and performance - Coordinate closely with Housekeeping, Concierge, Guest Relations, Butlers and other operational departments - Oversee shift organisation, team presence, and operational follow-up - Ensure compliance with procedures, standards, reporting and system accuracy - Step into a broader departmental leadership role whenever required by the operation - Previous experience in a supervisory or managerial Front Office role within a luxury hotel - Strong operational knowledge of Front Office procedures and guest service standards - Confidence in leading a team and managing the department on a daily basis - A hands-on approach, strong organisational skills and excellent attention to detail - Ability to remain calm and effective in a fast-paced luxury environment - Excellent communication and interpersonal skills - Fluency in English and Italian; additional languages are an advantage Why choose us? This role offers genuine scope and visibility within a high-profile luxury environment. It is an opportunity to take on a position with real responsibility, work closely with senior Front of House leadership, and contribute directly to the delivery of a refined and memorable guest experience under the Anantara brand, known for immersive luxury hospitality and Unforgettable Journeys. If you are ready for a role that offers the substance of a Front Office Manager position within a new and dynamic structure, we would be delighted to hear from you. At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:   - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges.  - Wide range of training programmes to enhance your skills.  - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. - Salary starting from €27K gross per year
25/08/2026
Nuovo!
Italia, Sicilia, Sciacca - Hosco
DIRECTOR OF SALES ? VERDURA RESORT At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you. Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium. An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It's a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it's an unforgettable resort in Sicily where our team delivers an outstanding level of service. The Role The Director of Sales ? Verdura Resort will lead the sales strategy for the property, driving revenue growth through key account management, business development, strategic partnerships, and long-term market positioning. Working closely with the General Manager and functionally reporting to the Area Director of Sales, Southern Italy, the role will lead and develop the sales team while partnering with Revenue Management, Marketing, and Operations to maximize commercial performance and profitability. The Director of Sales will also oversee the Golf segment and the Golf Sales Manager, ensuring the development of this strategic business segment and its alignment with the overall sales strategy of Verdura Resort. Main Duties & Responsibilities ? Define and execute the sales strategy for Verdura Resort, driving revenue growth through key account management, account development, and new business opportunities. ? Develop and strengthen relationships across key luxury leisure, corporate, groups and strategic markets, with particular focus on the North American market and luxury consortia. ? Contribute to annual business planning, budgeting and forecasting, including the development of the Sales & Marketing Plan for Verdura Resort. ? Partner closely with Revenue Management, Marketing and Operations to optimize pricing, segmentation, channel mix and overall commercial performance. ? Work closely with Global Sales Offices to increase awareness, develop key accounts and maximize business opportunities across strategic international markets. ? Monitor market trends, competitive activity and hotel performance, identifying new opportunities and implementing corrective actions where required. ? Lead and develop the Sales team, driving performance against agreed targets and fostering collaboration across commercial functions. ? Oversee the Golf segment and Golf Sales Manager, driving business development, strategic partnerships and sales opportunities to maximize Golf-related revenue. ? Collaborate with the Groups & Events Sales team to drive enquiry volumes, conversion and achievement of Groups & Events targets. ? Represent Verdura Resort at key international trade shows, workshops, roadshows, sales missions and client events. What are we looking for? ? Proven experience in a senior Sales leadership role within luxury hospitality. ? Strong knowledge of the North American market, luxury consortia and international luxury travel trade. ? Demonstrated experience in key account management, new business development and strategic sales planning. ? Strong leadership and people management skills, with the ability to inspire and develop high-performing teams. ? Commercial mindset with strong analytical, negotiation and relationship-building skills. ? Fluent English and Italian. ? Willingness to travel internationally as required. What do we offer? ? Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow. ? Ongoing training and development (hard and soft skills) specific to your role and department. ? Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance. ? Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on Irene Forte products. ? Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management. ? A competitive salary enhanced by Discretional Service Appreciation, structured fairly for all employees. ? Permanent Contract, CCNL Turismo. Our Recruitment Process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with HR and the relevant business stakeholders to further explore your profile and experience. If these stages are successful, you will then meet with senior leadership for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process. Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
25/08/2026
Nuovo!
Italia, Toscana, Poppi - Hosco
Assistant Villa Operations Manager Luxury Cooking School & Boutique Hospitality | Tuscany, Italy Seasonal Live-in Position | Mid-March ? Mid-November Live and work in the heart of Tuscany ®¹ At Tuscookany, we welcome guests from around the world to experience one of Italy's leading luxury cooking schools. Our guests stay in beautiful villas in the heart of the Tuscan countryside, enjoying authentic Italian cooking classes taught by passionate native chefs. We create more than a holiday ? we offer an unforgettable experience filled with Italian food, culture, hospitality and friendship. We are looking for an enthusiastic, organised and hands-on Assistant Villa Operations Manager to join our management team at one of our two villas in Tuscany. This is much more than a guest relations role. Reporting directly to the Operations Manager, you will play an important part in the day-to-day running of the villa, ensuring exceptional guest experiences while helping oversee housekeeping, gardens, maintenance and general operational standards. This is a full-time seasonal live-in position from approximately mid-March until mid-November. Private accommodation and meals while on duty are provided. Your Responsibilities ? Communicate with guests before arrival and assist with transfers ? Welcome guests and ensure they feel comfortable and well cared for throughout their stay ? Lead culinary excursions to local towns, wineries and olive oil producers ? Prepare the aperitivo and ensure everything is ready for dinner ? Inspect guest rooms, public areas and gardens to maintain excellent standards ? Supervise housekeeping and gardening staff and coordinate their workloads ? Coordinate routine maintenance and ensure any issues are dealt with promptly ? Monitor villa systems including the pool, heating and irrigation ? Manage breakfast shopping, cleaning supplies and weekly stock requirements ? Support the Operations Manager with administration and the smooth day-to-day running of the villa Who We're Looking For We are looking for someone who combines genuine warmth and hospitality with strong organisational and operational skills. You should: ? Have a qualification in Hotel Management, Hospitality or Tourism ? Have previous experience in hospitality, boutique hotels, luxury villas or resorts ? Enjoy both guest interaction and operational management ? Be organised, proactive and confident solving problems ? Be comfortable supervising and coordinating a small team ? Have excellent spoken and written English; some Italian is an advantage ? Hold a valid driver's licence ? Already be authorised to live and work in the European Union ? Be available for the full season from mid-March until mid-November ? Be flexible regarding evenings and weekends during the season ? Enjoy living and working as part of a close-knit team in the Tuscan countryside ? Be responsible, service-minded and someone who naturally goes the extra mile Applying as a Couple? We are also open to applications from couples. If your partner has practical maintenance and gardening skills, is a confident driver and is happy to take on a hands-on maintenance/handyman role at the villa, we would be very interested to hear from you both. Both applicants must already be authorised to live and work in the European Union. What We Offer ? €2,800?€3,200 gross per month, depending on experience ? Full-time seasonal employment from mid-March to mid-November ? Private bedroom and bathroom at the villa ? Accommodation and meals while on duty ? The opportunity to live and work in a beautiful Tuscan setting ? A warm, family-style working environment ? An international clientele from the USA, Canada, Australia, New Zealand, South Africa, the UK and across Europe ? The opportunity to become an important part of a small team creating unforgettable experiences for our guests Interested? If this sounds like the right opportunity for you ? or for you and your partner ? we'd love to hear from you. Please send your CV and a cover letter explaining why you would be a great fit for Tuscookany to: info@tuscookany.com
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is currently looking for an Accounting Manager to join our Finance team. Reporting to the Assistant Director of Finance, you will play a key role in ensuring the integrity of financial operations, supporting business performance, and maintaining compliance with local and international accounting standards. What you will do - Support the Assistant Finance Director in the day-to-day management of financial and accounting operations. - Oversee General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR) processes. - Ensure accurate and timely monthly, quarterly, and annual financial closings. - Ensure compliance with local tax regulations and international accounting standards (USALI). - Monitor and analyse key financial KPIs, including RevPAR, GOP, EBITDA, and cost control indicators. - Support the preparation of the annual budget and periodic forecasts. - Analyse variances between budgeted and actual results and propose corrective actions. - Collaborate with Department Heads to monitor and control operating costs. - Supervise the financial aspects of contracts and coordinate with the Legal Department on contractual matters, compliance, and risk assessment. - Manage internal and external audits, ensuring full compliance with company policies and regulations. - Oversee cash management and treasury cash flows. - Ensure the implementation of internal control procedures and fraud prevention measures. - Train, coordinate, and support members of the Finance team. What you bring - Degree in Economics, Finance, Accounting, or a related discipline. - 3?5 years of experience in a similar accounting or finance leadership role, ideally within hospitality. Previous experience in Hotel finance and/or a structured business environment is a strong asset. - Strong knowledge of accounting principles, Italian GAAP (OIC), statutory requirements, and USALI standards. - Experience with ERP systems such as SAP, Oracle, or hospitality finance platforms. - Excellent analytical, problem-solving, and organizational skills, with strong attention to detail. - Proven ability to manage priorities, meet deadlines, and lead high-performing teams. - Fluent in English and Italian, both written and spoken. What we offer:  ?   Competitive Salary aligned with experience and a comprehensive benefits package ?   Excellent Training and Development opportunities ?   Employee Discount for stays at any Four Seasons worldwide ?   Complimentary Dry Cleaning for Employee Uniforms ?   Employee Meals Schedule & Hours: ?     Full-time position based in Florence, Italy. Candidates must have valid authorization to work in Italy at the time of application.
25/08/2026
Nuovo!
Italia, Lombardia, Milan - Hosco
JOB SUMMARY   Areas of responsibility include Restaurant, Bar and Room Service. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.   CANDIDATE PROFILE    Education and Experience ? High school diploma or GED; 4+ years experience in Supervisory role in the food and beverage or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3+ years experience in Supervisory role in the food and beverage or related professional area.   CORE WORK ACTIVITIES   Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.   Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws.   Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).   Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility.   Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations in absence of Assistant Restaurant Manager. ? Oversees the financial aspects of the department including purchasing and payment of invoices. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriott's Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriott's global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360's Sustain Responsible Operations coordinate.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Reggio Emilia e provincia - Michael Page
Il/La Project Manager Team Leader riporterà direttamente al Direttore Operations e avrà un'interfaccia costante con Engineering, Procurement, Produzione, Automazione, Logistica, Finance e clienti internazionali. Si occuperà di: - Gestire direttamente commesse complesse in ambito engineering-to-order, dalla fase di handover commerciale fino alla consegna finale al cliente. - Coordinare il team di Project Management, supportando i PM nella gestione di priorità, criticità, escalation e carichi di lavoro. - Monitorare l'avanzamento tecnico, economico e temporale delle commesse, garantendo il rispetto di tempi, costi, qualità e marginalità. - Analizzare contratti, specifiche tecniche, milestone, vincoli di progetto, rischi, varianti e richieste extra-scope. - Interfacciarsi con le principali funzioni aziendali coinvolte nel ciclo di commessa: ufficio tecnico, acquisti, produzione, automazione, logistica, collaudo, service e finance. - Contribuire al miglioramento continuo dei processi di project management, favorendo standardizzazione, metodo, reportistica e controllo strutturato delle performance di commessa. - Preparare e condurre meeting di avanzamento progetto, project review e momenti di follow-up verso Direzione e Gruppo. - Supportare la crescita professionale del team, valorizzando competenze, punti di forza e aree di miglioramento dei singoli Project Manager. Cerchiamo una persona che abbia: - Esperienza di 5-10 anni nella gestione di commesse complesse in contesti industriali, preferibilmente ETO, macchinari, impianti, automazione o equipment customizzati. - Background tecnico (progettazione e gestione commesse), preferibilmente laurea in Ingegneria Meccanica, Elettrica, Elettronica ed esperienza maturata sul campo. - Solida capacità di pianificazione, controllo avanzamento, gestione costi, marginalità, rischi, claim e change order. - Familiarità con processi di engineering, procurement, produzione, assemblaggio, collaudo, installazione e commissioning. - Buona conoscenza della lingua inglese e capacità di interfacciarsi con clienti e stakeholder internazionali. - Leadership operativa, autorevolezza e capacità di coordinamento trasversale in contesti tecnici e complessi. - Approccio proattivo, orientato al risultato e alla prevenzione delle criticità: cerchiamo una persona che non aspetti che le cose accadano. - Capacità di far crescere le persone, lavorando sulle aree di miglioramento del team e trasferendo metodo e competenze. - Abitudine a lavorare con metodo, disciplina, attenzione ai numeri e visione d'insieme sulla commessa. - Ottime capacità relazionali e comunicative, con attitudine a interfacciarsi efficacemente con funzioni interne, clienti, fornitori e management. L'Azienda nostra Cliente fa parte di un gruppo multinazionale con HQ in Europa. La Branch italiana è specializzata nella progettazione e realizzazione di macchinari e linee produttive con elevato livello di complessità. Si tratta di un contesto manageriale e strutturato. La sede di lavoro è tra la provincia di Vicenza e la provincia di Reggio Emilia. - Retribuzione annua lorda compresa tra 55000 e 65000 EUR. - Opportunità di lavorare in un contesto stimolante, organizzato e strutturato. Fatta eccezione per il caso in cui presenti la tua candidatura per posizioni riservate a categorie protette ai sensi della Legge 68/99 (nel qual caso ti chiediamo di inserire solo conferma della tua appartenenza a tali categorie, senza alcuna ulteriore informazione relativa alla salute o disabilità), la tua candidatura non deve contenere informazioni relative al tuo stato di salute, ivi inclusa l'eventuale appartenenza a una categoria protetta, in quanto non rilevanti per la valutazione della candidatura.
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
REGIONAL DIRECTOR OF GROUP SALES At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you. Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium. The Role The Regional Director of Group Sales leads the Proactive Group Sales and Group & Event Sales teams across Northern and Southern Italy. Working closely with the Area Directors of Sales, Sales Managers and hotels leadership teams, this role is responsible for defining and executing the regional Group Sales strategy to maximise revenue, market share and profitability across the region. Main Responsibilities: · Lead and develop the Proactive Group Sales and Group & Event Sales teams across Northern and Southern Italy. · Define and execute the regional Group Sales strategy to achieve commercial objectives. · Drive new business opportunities while growing existing strategic accounts. · Oversee the qualification, conversion and management of all Group Sales opportunities. · Partner with Revenue Management, Marketing, Event Planning and Operations to maximise commercial performance. · Monitor sales performance, pipeline activity and market trends to drive business growth. · Build and maintain strong relationships with key clients and strategic partners. · Represent Rocco Forte Hotels at client meetings, trade shows and sales missions. · Foster a high-performance culture through coaching, people development and succession planning. What do we offer? · Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow. · Ongoing training and development (hard and soft skills) specific to your role and department. · Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance. · Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on "Irene Forte" products. · Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management. · A competitive salary enhanced by Discretional Service Appreciation structured fairly for all employees. · Permanent Contract, CCNL Turismo. What are we looking for? · Minimum 5 years' experience in a sales leadership role in luxury hospitality sales environments, preferably within upper luxury hotels, resorts, or travel brands. · Strong background in both Proactive Group Sales and Reactive Group Sales. · Proven experience leading high-performing commercial teams. · Strong commercial mindset with a track record of achieving business results. · Excellent leadership, stakeholder management and negotiation skills. · Fluent English and willingness to travel across Italy. Our recruitment process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with the HR Director and the Area Sales Directors to further explore your profile and experience. If these stages are successful, you will then meet with the Managing Directors for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process. Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
25/08/2026
Nuovo!
Italia, Piemonte, Alessandria - LHH
Per una importante società industriale a respiro internazionale, operante in un contesto strutturato e altamente organizzato, siamo alla ricerca di un/una Chief Accounting Officer. La posizione riporta alla Responsabilità Amministrativa Italia e opera in continuo coordinamento con la funzione Finance Corporate. Responsibilities - Assicurare la corretta gestione dei processi contabili, fiscali e amministrativi nel rispetto delle normative vigenti e delle procedure interne - Coordinare la gestione della contabilità generale e degli adempimenti fiscali (IVA, dichiarativi, F24) - Gestire i rapporti con consulenti esterni (fiscalisti, revisori, consulenti doganali, autorità competenti) - Predisporre le scritture di assestamento per le chiusure contabili mensili - Supportare la predisposizione del bilancio civilistico annuale e della nota integrativa - Collaborare alle attività di consolidamento e al processo di budgeting Your Profile - Laurea in Economia o discipline economico-finanziarie - Esperienza di almeno 7/8 anni in ruoli amministrativo-contabili senior - Provenienza preferibile da contesti multinazionali o industriali complessi - Conoscenza approfondita della contabilità generale, fiscale e civilistica - Conoscenza della fiscalità diretta e indiretta (operazioni nazionali, intra ed extra UE) - Familiarità con tematiche doganali - Ottima padronanza di SAP e del pacchetto Office - Inglese fluente - Gradita conoscenza dei principi contabili IFRS CCNL e Inquadramento: Gomma Plastica Industria - Quadro Range retributivo: 55.000€ - 65.000€ Località: Alessandria #LI-ND1 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
25/08/2026
Nuovo!
Italia, Lazio, Rome - Hosco
JOB SUMMARY The Westin Excelsior Rome is currently looking for a Security Manager ? Loss Prevention.  Reporting directly to the General Manager, the Security Manager manages the daily functions of the security/loss prevention department and focuses on ensuring guest and associate satisfaction while achieving the operating budget and maximizing the financial performance of the department. The role will be responsible for the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. The impact you'll make Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety and loss prevention operations provides the guest the same sense of security as they feel in their own home. CORE ACTIVITIES   Managing Security/Loss Prevention Operations - Assists the Chief Engineer in administering fire prevention programs and emergency preparedness. - Follow proper key control guidelines in loss prevention and in the property. - Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. - Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. - Develops and implements emergency procedures. - Comply with applicable federal, state and local law and safety regulations and implement's local authority requirements - Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. - Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. - Maintains required reports and documentation regarding patrols of property and parking areas. - Follow Duty of Care process for the protection of guests and associates. - Follows up on all unusual activities in and around the property that would impair the wellbeing of guests and associates. - Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Implements action plans to monitor and control risk. - Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. - Oversees and guides the efforts of the Accident Prevention Committee. - Oversees first aid program for guests and associates. - Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. - Conducts investigation of all losses of property assets and refers to proper management for disposition. - Recommends follow-up action for security breaches. - Deploys security staff to effectively monitor and protect property assets. - Comply with all Corporate Security safety and security management guidelines and procedures. - Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. - Recognize success across areas of responsibility. - Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. - Provides means for obtaining necessary medical attention on a timely basis. - Conducts hourly employee performance appraisals according to Standard Operating Procedures. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Maintain first aid and CPR certifications required for Security officers. Leading Security/Loss Prevention Teams - Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety. - Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. - Encourages and builds mutual trust, respect, and cooperation among team members. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides an open door policy. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. - Celebrates successes by publicly recognizing the contributions of team members. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensuring Exceptional Customer Service - Meet quality standards and customer expectations on a daily basis. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. - Provides services that are above and beyond for customer satisfaction and retention. - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Empowers employees to provide excellent customer service. - Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. Conducting Human Resources Activities - Enforces brand Standard Operating Procedures through documentation efforts. - Train all associates on the four parts of OSHA. - Train all new hires on loss prevention policies and procedures. - Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security. - Oversees all investigations for incidents related to both guests and associates. - Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system. - Assists in minimizing cost of accident claims through aggressive claims management. - Brings issues to the attention of Human Resources as necessary. - Strives to improve service performance. - Administer property policies fairly and consistently. Additional Responsibilities - Analyzes information and evaluating results to choose the best solution and solve problems. - Develops liaison with local law enforcement and emergency services. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Provides guidance in setting health and safety policies and standards   What we are looking for: The ideal candidate has a passion for security and loss prevention activities with a strong interest in rooms operations too. EXPERIENCE - 2 - 4 years' experience in the security/loss prevention within the hospitality industry - Background in luxury hospitality operations - Fluency in English and Italian is mandatory MANAGEMENT COMPETENCIES Leadership - Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing Marriott in alignment with its values. - Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. - Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.  Managing Execution - Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required - Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships - Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.  - Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott's Spirit to Serve. - Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability - Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Personal Expertise - Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges - Emergency Response - Knowledge of fire safety (e.g., location of fire exits, location of fire safety equipment, and fire emergency plans), knowledge of emergency procedures related to situations such as floods, severe weather, bomb threats, robberies, and natural disasters. - Investigations/Reports - The ability to conduct legally defensible investigations including conducting interviews, information retention, preservation of evidence, and writing of reports. This includes working with insurance companies on the claims process. -   - Security/Loss Prevention - Knowledge of the procedures and techniques for property surveillance, property locks and keys, emergency situations, and legally defensible incident, accident, and injury investigations.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.