Trova lavoro in Milano e provincia2421
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Portrait Milano, parte del gruppo Lungarno Collection, è uno dei più prestigiosi hotel di lusso nel cuore del Quadrilatero della Moda. Situato negli spazi dell'antico Seminario Arcivescovile, l'hotel offre 73 camere e suite che esprimono l'autentico stile milanese in un ambiente raffinato e senza tempo. Fulcro della nostra offerta enogastronomica è il Ristorante 10_11: un ambiente raffinato composto dal bar, ristorante, un incantevole giardino e il suggestivo colonnato affacciato sulla piazza. Aperto tutto il giorno, il 10_11 propone una cucina italiana dai sapori autentici e una proposta mixology ispirata al rito milanese dell'aperitivo. Con piacere condividiamo un'opportunità sfidante all'interno del dipartimento F&B come Chef De Rang. La nostra ricerca si rivolge a professionisti che sappiano essere degli impeccabili ?padroni di casa? per offrire un servizio d'eccellenza, combinando spontaneità e personalizzazione. La risorsa sarà protagonista circa le attività operative del ristorante dalla colazione alla cena. Principali responsabilità: - Gestione autonoma del proprio rango accogliendo e assistendo gli ospiti durante tutta l'esperienza; - Cura della mise en place e preparazione della sala secondo gli standard del ristorante; - Presa delle comande, gestione delle richieste degli ospiti, gestione dei pagamenti e chiusura del conto; - Collaborazione costante con cucina, bar e supervisione delle attività di commis e runner; - Gestione dello sbarazzo e riordino dell'area di lavoro; Requisiti Portrait: Energia e grinta, voglia di far nascere il nuovo progetto, desiderio di farne stabilmente parte, amore per la città di Milano, attitudine al sorriso, perseveranza, eleganza non solo esteriore. Requisiti desiderati: - Conoscenza fluente dell'italiano e dell'inglese; - Esperienza precedente nel ruolo maturata in contesti 5 stelle; - La conoscenza degli standard LQA sarà considerata un plus; - Ottime capacità relazionali e organizzative; - Problem Solving e team working; - Disponibilità a lavorare su turni e fine settimana; Cosa Offriamo: - Contratto: CCNL Federturismo Aica, RAL a partire da €24.000; - Un ambiente di lavoro orientato alla valorizzazione delle proprie attitudini, con percorsi di carriera finalizzati alla crescita professionale e personale; - Continue opportunità di formazione, attivabili in base alle necessità; - Tariffe Staff e Family & Friends: soggiorni a tariffe esclusive per te, offerte speciali per amici e familiari nelle nostre strutture; - SPA & F&B Benefits: sconti dedicati per rilassarti nelle SPA e vivere esperienze culinarie nei ristoranti e bar della compagnia; - Welfare Program: un piano di welfare aziendale con vantaggi e servizi esclusivi per il tuo benessere; - Incentivi annuali: un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme; - Staff Celebrations & Birthday Celebration: momenti dedicati a festeggiare insieme successi, anniversari aziendali e ricorrenze personali; - Cultura & Arte: accesso gratuito al Museo Salvatore Ferragamo di Firenze, la maison di moda della famiglia da cui la nostra compagnia alberghiera ha origine e di cui interpretiamo la cultura dell'ospitalità; - Viaggi & Ospitalità: tariffe agevolate nel circuito Leading Hotels of the World (LHW) e GHA Discovery; - Mensa aziendale: pasti comodi, salutari e pratici durante il turno di lavoro; - Staffhouse (su disponibilità): alloggio aziendale assegnato in base alle esigenze del momento. #joinus |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property • Provides direction for all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Ensures property policies are administered fairly and consistently. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities • Develops and implements guidelines and control procedures for purchasing and receiving areas. • Establishes goals including performance goals, budget goals, team goals, etc. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Manages department controllable expenses including food cost, supplies, uniforms and equipment. • Participates in the budgeting process for areas of responsibility. • Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met • Provides direction for menu development. • Monitors the quality of raw and cooked food products to ensure that standards are met. • Determines how food should be presented, and create decorative food displays. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with food handling and sanitation standards. • Follows proper handling and right temperature of all food products. • Ensures employees maintain required food handling and sanitation certifications. • Maintains purchasing, receiving and food storage standards. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Ensures employees are treated fairly and equitably. • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. • Administers the performance appraisal process for direct report managers. • Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. • Observes service behaviors of employees and provides feedback to individuals and or managers. • Manages employee progressive discipline procedures for areas of responsibility. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities • Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Maintain awareness of undesirable persons on property premises. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Address guests' service needs in a professional, positive, and timely manner. - Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Communication - Speak to guests and co-workers using clear, appropriate and professional language. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Stand, sit, or walk for an extended period of time or for an entire work shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Assist your and other departments when needed to ensure optimum service to guests. - Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Greeting and Seating - Thank every guest upon departure, invite them to return, and wish them a fond farewell. Closing - Secure liquors, beers, wines, coolers, cabinets, and storage areas. - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Cash/Bank Handling - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Transport bank to/from assigned workstation, following security procedures. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Process all payment methods in accordance with Accounting procedures and policies. Wine/Sommelier - Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction. Bartending - Follow all state and local laws for serving alcohol responsibly (e.g., last call times). - Prepare drink orders for guests according to specified recipes using measuring systems. - Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines. - Prepare fresh garnishes for drinks. - Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event. - Stock ice, glassware, and paper supplies. - Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required. - Remove soiled wares from bar top and tables and place in designated area. - Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY JOB OVERVIEW Responsible for all aspects of managing the restaurant and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards. KEYRELATIONSHIPS Internal: Kitchen Staff, Stewarding Staff, F&B Staff, Purchasing Department, Storeroom, Engineering, Sales Staff, Accounting, Housekeeping and Executive Committee Members. External: Hotel Guests/Visitors, Food Vendors, Health Department Inspectors. STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. Skills: 1)Ability to prioritize, organize and delegate work assignments. 2)Ability to direct performance of kitchen staff and follow up with corrections where needed. 3)Ability to promote positive work relationships with service personnel and other departments 4)Ability to ascertain staff training needs and provide such training. 5)Ability to perform job functions with attention to detail, speed and accuracy. 6)Ability to work well under pressure of organizing and attaining production schedules and timelines. 7)Ability to use all senses to ensure quality standards are met. 8)Ability to operate, clean and maintain all equipment required in job functions. 9)Ability to plan and develop menus and recipes. 10)Ability to perform job functions without direct supervision. JOB FUNCTIONS: 1) Maintain complete knowledge of and ensure staff's compliance with all departmental/hotel policies and procedures. 2) Establish the day's priorities and assign production and prep task to staff to execute. 3) Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the department's standards and delegate these tasks. 4) Requisition the day's supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing /Storeroom personnel. Ensure quality of products received. 5) Ensure that staff report to work as scheduled; document any late or absent employees. 6) Coordinate breaks for staff. 7) Inspect grooming and attire of staff; rectify any deficiencies. 8) Ensure that recipe cards, production schedules, plating guides, photographs are current and posted. 9) Check Micros printers on the line; ensure they are in working order and there is enough paper available for the shift. 10) Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. 11) Be aware of any shortages and make arrangements before the item runs out. 12) Control that staff is informed of all daily specials 13) Observe guest reactions and confer with service staff to ensure guest satisfaction. 14) Promote positive guest relations at all times. 15) Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. 16) Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 17) Ensure that staff maintain and strictly abide by state sanitation/health regulations and hotel requirements. 18) Maintain proper storage procedures as specified by Health Department and hotel requirements. 19) Ensure that excess items are utilized efficiently. 20) Monitor and ensure that all closing duties are completed to standard before staff sign out. 21) Foster and promote a cooperative working climate, maximizing productivity and employee morale. 22) Oversee and direct training of new hires in specified phases of the restaurant operation. Maintain an on-going training program for existing staff. Reevaluate positions in the restaurant and make changes wherever necessary. 23) Provide feedback to staff on their performance; handle disciplinary problems and counsel employees according to hotel standards. 24) Conduct scheduled performance appraisals. 25) Interview and hire new personnel according to hotel policies and standards. 26) Prepare weekly work schedules for all personnel in accordance with staffing guidelines and forecasted labor costs. Adjust schedules throughout the week to meet business demands. 27) Document pertinent information in the log book and follow up on items noted during other shifts. 28) Successful completion of the training/certification process. SECONDARY FUNCTIONS: 1) Plan and conduct monthly departmental meetings. 2) Attend weekly staff meetings, F&B meetings, pre-convention meetings 3) Return business telephone calls. 7) Perform at special events and off-premise functions. 8) Schedule and conduct month-end inventories. 9) Prepare menu analysis and recipe costing. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Quale sarà la tua missione? In qualità di Chef de Rang, e riportando al Maitre, sarai responsabile di fornire un servizio eccellente per garantire un'esperienza memorabile per gli ospiti. Cosa dovrai fare? - Curare la mise en place dei tavoli e mantenerli impeccabili durante il servizio. - Accogliere calorosamente gli ospiti, accompagnarli ai tavoli e fornire i menu. - Prendere le ordinazioni, registrando accuratamente preferenze e restrizioni dietetiche. - Presentare e servire i piatti con eleganza, descrivendo ogni portata e rispondendo alle domande. - Assistere nella selezione dei vini, raccomandando abbinamenti e fornendo consulenza esperta. - Coordinarsi con il personale di cucina e bar per garantire la consegna tempestiva di cibo e bevande. - Anticipare le esigenze degli ospiti, fornendo un servizio attento e personalizzato. - Affrontare prontamente eventuali problemi o preoccupazioni degli ospiti, risolvendoli per la loro soddisfazione. - Coordinare il personale di sala e assicurare elevati livelli di servizio. - Gestire le prenotazioni al ristorante e comunicare efficacemente con il personale di cucina. - Effettuare l'allestimento e la pulizia dei tavoli e delle sale riunioni. - Gestire i pagamenti, utilizzando il sistema del punto vendita. - Identificare opportunità per aumentare le entrate attraverso l'upselling. - Seguire tutte le norme di sicurezza e partecipare ai corsi di formazione pertinenti. - Conoscere e offrire i diversi prodotti e servizi disponibili presso il ristorante dell'hotel. Cosa stiamo cercando? - Esperienza precedente di almeno 2 anni in posizioni simili in altre catene alberghiere o in settori affini - Formazione professionale in materia di ospitalità/F&B. - Conoscenza approfondita dei vini - La conoscenza della lingua locale e dell'inglese è molto importante. - Conoscenza di vari programmi informatici (Microsoft Office, POS, ecc.). - Orientamento al cliente. - Capacità di ascolto attivo e di comunicazione efficace. - Attenzione ai dettagli. - Orientamento alle vendite. - Capacità di lavorare da soli e in gruppo. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Portrait Milano, parte del gruppo Lungarno Collection, è uno dei più prestigiosi hotel di lusso nel cuore del Quadrilatero della Moda. Situato negli spazi dell'antico Seminario Arcivescovile, l'hotel offre 73 camere e suite che esprimono l'autentico stile milanese in un ambiente raffinato e senza tempo. Fulcro della nostra offerta enogastronomica è il Ristorante 10_11: un ambiente raffinato composto dal bar, ristorante, un incantevole giardino e il suggestivo colonnato affacciato sulla piazza. Aperto tutto il giorno, il 10_11 propone una cucina italiana dai sapori autentici e una proposta mixology ispirata al rito milanese dell'aperitivo. La nostra realtà è felice di offrire un'opportunità come Demi Chef De Partie all'interno del reparto Food & Beverage. La nostra ricerca si rivolge a professionisti che sappiano essere degli impeccabili ?padroni di casa? per offrire un servizio d'eccellenza, combinando spontaneità e personalizzazione. Principali responsabilità: - Supportare lo Chef de Partie nella gestione operativa della propria partita; - Preparare e controllare gli ingredienti; - Collaborare durante il servizio per garantire tempi rapidi, precisione e presentazione impeccabile dei piatti; - Assicurare gli standard di pulizia della postazione di lavoro; - Collaborare con il team di cucina per mantenere un flusso di lavoro efficiente e contribuire a un ambiente di lavoro positivo e organizzato; Requisiti Portrait: Energia e grinta, voglia di far nascere il nuovo progetto, desiderio di farne stabilmente parte, amore per la città di Milano, attitudine al sorriso, perseveranza, eleganza non solo esteriore. Requisiti desiderati: - Esperienza precedente in posizioni simili in hotel di lusso e/o ristoranti di alto profilo e stellati; - Capacità di gestire le materie prime e autonomia nel processo di preparazione; - Competenza, professionalità, flessibilità e capacità di lavoro di squadra; - Orientamento alla qualità del servizio e attenzione ai dettagli; - Dinamicità, volontà di apprendere nuove tecniche e servizi; - Spirito di lavorare in gruppo e voglia di far crescere un team giovane; - Disponibilità a lavorare su turni; Benefit Lungarno Collection: - Tariffe Staff e Family & Friends: Soggiorni a tariffe esclusive per te e offerte speciali per amici e familiari nelle nostre strutture. - SPA & F&B Benefits: Sconti dedicati per rilassarti nelle nostre SPA e gustare esperienze culinarie nei ristoranti e bar della compagnia. - Welfare Program: Un piano di welfare aziendale per migliorare il tuo benessere, con vantaggi e servizi esclusivi. - Incentivi annuali: Un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme - Staff Celebrations: Momenti speciali dedicati a festeggiare insieme i successi, anniversari aziendali e altre occasioni speciali. - Birthday Celebration: Festeggiamo insieme il tuo compleanno con un piccolo pensiero per rendere speciale la tua giornata. - Cultura & Arte: Goditi l'accesso gratuito al Museo di Salvatore Ferragamo, per esplorare da vicino la storia e l'eccellenza della moda. - Viaggi & Ospitalità: Sconti esclusivi sulle tariffe nel circuito Leading Hotels of the World (LHW) e GHA Discovery. - Mensa aziendale: Pasti comodi e convenienti durante il turno di lavoro, per una pausa veloce e pratica. - Staffhouse (su disponibilità): Alloggio aziendale assegnato in base alle esigenze e alla disponibilità del momento. #joinus |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Portrait Milano, parte del gruppo Lungarno Collection, è uno dei più prestigiosi hotel di lusso nel cuore del Quadrilatero della Moda. Situato negli spazi dell'antico Seminario Arcivescovile, l'hotel offre 73 camere e suite che esprimono l'autentico stile milanese in un ambiente raffinato e senza tempo. Ogni membro del team contribuisce a creare un'esperienza d'ospitalità unica, fondata su attenzione ai dettagli, eleganza e passione per il servizio. Entrare in Portrait Milano significa far parte di una realtà che celebra l'eccellenza e la personalizzazione in ogni gesto. La nostra realtà è felice di offrire un'opportunità come Housekeeping Supervisor all'interno del reparto Housekeeping. Principali responsabilità: - Supervisionare la pulizia delle stanze, verificando il rispetto degli standard qualitativi richiesti (LQA/ Forbes) - Effettuare controlli quotidiani su camere e aree comuni per garantire pulizia, ordine e conformità agli standard di lusso - Segnalare e monitorare eventuali anomalie, guasti o interventi manutentivi necessari - Gestire la comunicazione con i vari reparti - Assicurare un miglioramento continuo della qualità del servizio Requisiti Portrait Energia e grinta, voglia di far nascere il progetto nuovo, desiderio di farne stabilmente parte, amore per la città di Milano, attitudine al sorriso, perseveranza, eleganza non solo esteriore. Requisiti desiderati: - Esperienza pregressa nel ruolo negli hotel di lusso - Eccellenti capacità comunicative, forte orientamento all'ospite - Propensione al Problem solving - Buone capacità di organizzazione e coordinamento del lavoro di squadra - Forte attenzione al dettaglio e senso estetico - Fluente conoscenza della lingua italiana e inglese - Conoscenza del sistema gestionale di Opera Cosa offriamo: - Contratto: CCNL Federturismo Aica - Un ambiente di lavoro orientato alla valorizzazione delle proprie attitudini, con percorsi di carriera finalizzati alla crescita professionale e personale; - Continue opportunità di formazione, attivabili in base alle necessità; - Tariffe Staff e Family & Friends: soggiorni a tariffe esclusive per te, offerte speciali per amici e familiari nelle nostre strutture; - SPA & F&B Benefits: sconti dedicati per rilassarti nelle SPA e vivere esperienze culinarie nei ristoranti e bar della compagnia; - Welfare Program: un piano di welfare aziendale con vantaggi e servizi esclusivi per il tuo benessere; - Incentivi annuali: un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme; - Staff Celebrations & Birthday Celebration: momenti dedicati a festeggiare insieme successi, anniversari aziendali e ricorrenze personali; - Cultura & Arte: accesso gratuito al Museo Salvatore Ferragamo di Firenze, la maison di moda della famiglia da cui la nostra compagnia alberghiera ha origine e di cui interpretiamo la cultura dell'ospitalità; - Viaggi & Ospitalità: tariffe agevolate nel circuito Leading Hotels of the World (LHW) e GHA Discovery; - Mensa aziendale: pasti comodi, salutari e pratici durante il turno di lavoro; - Staffhouse (su disponibilità): alloggio aziendale assegnato in base alle esigenze del momento. #joinus |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Responsible for the accurate, courteous and efficient reservation, communication (PBX), check in and check out of hotel guests providing the highest level of personal service. Process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Using empowerment to make decisions that will ensure complete problem resolution, maintaining a strong and productive relationship with all departments of Bulgari Hotels & Resorts Milano; main responsibility is the maintenance and control of the hotel's room inventory on a day to day basis. This includes coordinating room assignments & controlling room inventory, organizing guestroom moves, controlling sell-out days, supervising upgrades and monitoring Interfaces. The GSA is also responsible for maintaining, implementing, recording guest preferences and their implementation to give our guests the most personalized service. By applying empowerment and making decisions complete problem resolution should be ensured at all times and a strong and productive relationship with all departments especially with the Bell and Doorman who are part of the Guest Services team. This relationship is key to the success of the Front of House operations functioning. Place of work: Front desk and back office areas. Front Office is a focal point for all guest/visitor reception and inquiries. Basic requirements: Qualifications: 1.A College Degree or in the process of receiving one. 2.Possess a good command of the Italian & English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone. 3.Ability to provide legible communication. 4.Ability to compute basic mathematical calculations. 5.Knowledge of computers. Desirable: 1. Training in the hospitality industry. 2. Previous experience as a Front Office Receptionist in a luxury market. 3. Fluency in a second language. 4. Knowledge of Opera, Marsha, Mystique and Concierge Assistant. Essential Skills: 1.Must have a professional image and personality exuding confidence and leadership skills. 2.Ability to smile at all times. 3.Ability to remain stationary at an assigned post for an extended period of time. 4.Ability to understand guest inquiries and provide responses. 5.Ability to promote positive relations with all individuals who approach the Front Desk and by telephone. 6.Ability to focus attention on guest needs, remaining calm and courteous. 7.Ability to think clearly, quickly, maintains concentration and makes concise decisions. 8.Ability to work well under the pressure of coordinating many requests at any given time. 9.Ability to prioritize, organize and follow up. 10.Ability two work well under the pressure of 50 arrivals/departures transactions within any given period of time. 11.High attention to details. 12.Ability to input and access data in a computer. 13.Ability to ensure security of guestroom access. 14.Ability to maintain confidentiality of all guest information and pertinent hotel data. 15.Ability to perform job functions with minimal supervision. 16.Ability to analyze and resolve problems & opportunities to the guest satisfaction, while exercising good judgment. 17.Ability to resolve guest opportunities. 18.Ability to work cohesively with other departments and co-workers as part of a team. 19.Ability to be flexible as the job changes. 20.Ability to work flexible hours, including weekends, holidays and evenings if necessary. 21.Be an ambassador to The Bulgari Hotels & Resorts Company at all times, in and outside of one's workplace. Primary job functions: 1. Obtain assigned bank and ensure accuracy of contracted monies. 2. Meet with departing Front Desk Agent at the beginning of your shift as well as with incoming agent at the end of your shift to review business status, pass on all pertinent info and follow-up on items still to be resolved. 3. Attend daily line-up, maintain complete knowledge and comply with all hotel and departmental policies and procedures. 4. Meet with supervisor to review daily assignments and priorities. 5. Maintain a complete, detailed and updated knowledge of all room types, room numbers and names, room layout, appointments, amenities & locations. Be knowledgeable of all offered rates, special packages and promotions, room availability and status for any given day as well as scheduled daily activities, group names & meeting locations. 6. Maintain complete knowledge of all hotel features/services & hours of operations, including all hotel restaurant food concepts, menu price range, dress code and ambiance. 7.Adhere to and practice the Three Steps of Service at all times. 8.Set up work stations with necessary supplies & maintain cleanliness throughout shift. 9.Access all functions of computer systems according to established procedures and standards. 10.Responsible for clearing trace file and reading Log-book daily and ensuring all follow up is completed. 11.Process all guest check-in according to established hotel requirements. This will be in direct co-relation with Guest Relations (refer to Guest Relations Job Descriptions as needed): a)Confirm or if necessary walk-in a reservation and review all details as well as any special noted information. b)Verify guest information and register guest in the computer. c)Obtain a method of payment for each guest and input into system. This can include credit cards, checks and gift certificates or collect cash among others. Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewith, separate room/tax/incidentals, comp). d)Asign guestroom. e)Advice guest of any messages, mail, faxes, etc, received for them. f)Communicate services and amenities included in packages to guests on packages. g)Obtain proper identification for tax exempt guests and attach form to registration card. h)Obtain guest signature for designated paperwork. i)Obtain Guest Relations to escort guest. 12.File all relevant guest paperwork in the bucket or trace files as mandated by departmental processes. 13. Issue Safety deposit boxes to guests and ensure security of keys. 14. Answer all incoming calls within 3 rings and with a smile, using correct salutations and telephone etiquette: a)Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. b)Offer detailed information on the voice mail system to callers and guest wishing to leave a message. c)Accept and record wake-up call requests; deliver to PBX. 15.Run emergency reports. 16.Responsible for assigning CARE rooms in conjunction with Engineering and Housekeeping. 17.Responsible for the daily set up of showrooms in conjunction with Housekeeping. 18.Responsible for monitoring and clearing DNR rooms. 19.Responsible for clearing wait lists in coordination with ERS 20.Maintain the inventory of the hotel: a)Check all comments and requests in reservations. b)Block guaranteed room types, special requests, requests to be near other rooms, early arrivals & VIP's. c)Verify all specialty room blocks. d)Determine how to fill Club and Suites. e)Communicate with The Club Manager/ Club Concierge. f)Block guest recognition's needs daily as needed. g)Verify remaining blocks to ensure we're meeting the customers' needs and fill the holes in the matrix/ block the house. h)Check for double blocks and duplicate reservations. i)Confirm or deny upgrades. j)Advise the Director of Revenue Management of any over-commitments in room types and communicate with the Director of Revenue Management on how much to oversell the hotel daily/ as needed. k)Responsible for ensuring all Pre-Registrations are complete prior to guest ETA but no later than 1pm. l)Responsible for communicating and expediting room waits. m)Responsible for orchestrating room moves. 21.Responsible for setting up charge routing and coordinating any special billing requests. 22.Responsible for clearing stay over requests. 23.Responsible for clearing departures. 24.Responsible for ensuring all Reservations have proper company, source and individual profiles linked in Opera as well as assisting in linking profiles in Class. 25.Promote positive guest relations to all individuals approaching the Front Desk. 26.Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request. 27.Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 10 minutes to ensure completion and guest satisfaction. 28.Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 29.Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 30.Collect guest preferences for all guests. 31.Accommodate room changes expediently. 32.Resolve discrepancies on the room status report with Housekeeping. 33.Responsible for completing the Credit Report. 34.Responsible for completing the Room Rate Variance Report. 35.Responsible for controlling and clearing PM accounts. 36.Handle requests for late checkouts according to established hotel procedures. 37.Process all check?outs according to established hotel requirements. a)Present folio to guest and resolve and disputed charges. b)Settle guest accounts following Accounting procedures. c)Request guest comments on their stay. d)Give all departing guests a fond farewell. 38.Process express checkouts throughout the shift. 39.Resolve any late charges. 40.Responsible for handling guest relocations & extending every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for ?walking? guests. 41.Conduct group check-ins/outs according to established hotel procedures. 42.Assist all departments /executives in obtaining appropriate information regar ding groups, inventory and guest information. 43.Make reservations for rooms. 44.Provide Tours of the Hotel and of guest rooms to anyone inquiring to do so. 45. Adhere to all cashiering procedures: a)Process adjustment vouchers, paid-outs, miscellaneous charges. b)Make change for guests. c)Cash guests' personal checks/travelers checks. d)Settle room accounts. e)Run closing reports count bank at end of shift. f)Complete designated cashier reports. g)Balance receipts and ensure to have proper paper backup on all transactions, drop receipts and any cash at end of shift as needed. h)Secure your bank. i)Legibly document pertinent information in the logbook. 46.Perform any task assigned by any manager. 47.Successful completion of the training/certification process. 48.Cash handling tasks: handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan belonging to Marriott International, is currently recruiting a Property Compliance & Technical Admin. The Property Compliance & Technical Admin will provide operational and administrative support to the Engineering and Safety & Security departments, working closely with the Director of Engineering & Security. The role ensures compliance with company standards, regulatory requirements, and Marriott procedures, contributing to process efficiency and the overall safety and security of the property. About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. What you'll do Safety & Security - Manage the Master Key System, ensuring proper control, issuance, tracking, and accountability of keys in accordance with company procedures. - Support the review and update of emergency procedures in collaboration with the Director of Engineering, Health & Safety Manager (RSPP), and Human Resources, including the planning, coordination, and monitoring of employee training and refresher activities. - Manage and monitor Marriott security systems (MIRA and VAULT), ensuring compliance with brand standards and the proper execution of periodic audits (e.g., Threat Condition Program, Crisis Management Plan, and Safety & Security Self-Assessment). - Oversee the hotel's security systems, including CCTV and fire detection systems, ensuring their proper operation and maintenance. - Monitor and supervise activities performed by the external security team, including: - Key Management - Lost & Found - Safe Deposit Boxes and Lockers - First Aid Kits - Emergency Exit Routes Ensuring compliance with internal procedures and safety standards. Engineering - Procurement & Purchasing: Manage purchase requests for the Engineering department, issue and follow up on purchase orders in line with company procedures, and coordinate with Finance, Purchasing, and external suppliers. - Manage and audit records of mandatory inspections and regulatory deadlines, including: - Fire Safety Register - Legionella Prevention Manual - Swimming Pool Self-Monitoring Manual - Scheduled maintenance of plant room and boiler systems - RENTRI documentation and compliance requirements - Provide support to the team in the operational management of Marriott Engineering systems (TRANSCENDENT and MESH). - Coordinate and support Corporate Social Responsibility (CSR) and Environmental Management initiatives, including programs such as Green Key, Serve 360, and related sustainability projects. What you'll need: - Previous experience in an administrative, facilities, engineering, or safety & security support role. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities and meet deadlines. - Good knowledge of Microsoft Office (especially Excel and Outlook). - Strong communication and teamwork skills. - Fluency in Italian and English. - Experience in the hospitality industry and knowledge of Marriott systems is a plus. What we offer - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals - Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family - 5euros breakfast when staying at any of our European hotels - Performance and Recognition programs - Wellness and sustainability initiatives Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| L'hotel voco Milan-Fiere sito in zona Certosa, importante struttura facente parte del gruppo HNH Hospitality, ricerca un* Front Office Manager. Di cosa ti occuperai: - Coordinare e supervisionare le attività quotidiane del reparto ricevimento, garantendo il rispetto degli standard operativi e di servizio - Guidare, motivare e formare il team di front office, promuovendo una cultura orientata all'accoglienza e alla soddisfazione dell'ospite - Gestire le prenotazioni, il check-in/check-out, e le relazioni con gli ospiti in modo professionale e personalizzato - Collaborare con gli altri reparti dell'hotel per assicurare un flusso operativo efficiente e un'esperienza fluida per i clienti - Risolvere eventuali reclami con prontezza e attenzione, trasformandoli in opportunità di fidelizzazione Chi stiamo cercando: Cerchiamo una persona con esperienza nella gestione del front office in hotel preferibilmente in strutture di simile categoria, capace di guidare un team con passione e organizzazione. Se sei orientato/a all'ospite, parli fluentemente inglese e hai dimestichezza con i principali gestionali alberghieri, potresti essere il profilo giusto. Cerchiamo un leader positivo, con spirito pratico e voglia di contribuire attivamente alla crescita della struttura. Cosa Offriamo: - Contratto a tempo determinato a scopo stabilizzazione - RAL 30.000-36.000, livello di inquadramento B2 del CCNL Industria Turistica Aica - Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni - Mensa aziendale La struttura è fornita di parcheggio gratuito |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Multi-Property Director of Sales. Reporting to the Multi-Property General Manager, the Multi-Property Director of Sales is responsible for leading all sales and commercial activities for Casa Brera, a Luxury Collection Hotel, Milan and The Rome EDITION. This role provides strategic leadership across Sales, Groups & Events, and Reservations, driving revenue growth, market share, profitability, and customer loyalty. The position requires a highly commercial, results-driven leader who can develop and execute integrated sales strategies, build strong customer relationships, and inspire high-performing teams across two luxury properties. SCOPE OF WORK The Multi-Property Director of Sales is accountable for the overall commercial performance of both hotels by: - Achieving revenue, market share, booking pace, and profitability objectives. - Developing and executing integrated sales, distribution, and commercial strategies aligned with Marriott International and brand priorities. - Identifying and capitalizing on new business opportunities to drive sustainable revenue growth. - Building and maintaining strong relationships with key customers, ownership, business partners, and Marriott stakeholders. - Maximizing hotel visibility and market positioning through strategic account management and business development initiatives. - Driving customer satisfaction, loyalty, and long-term value through exceptional commercial leadership. - Leading, developing, and inspiring Sales, Groups & Events, and Reservations teams across both properties. - Ensuring commercial discipline, financial stewardship, and compliance with Marriott standards, policies, and procedures. Core Work Activities Commercial Strategy & Sales Leadership - Develops and executes short and long-term sales strategies to maximize revenue and market share across both properties. - Leads proactive and reactive sales efforts, account management, prospecting, and business development activities. - Evaluates market conditions, customer trends, and competitive intelligence to identify opportunities and mitigate risks. - Partners closely with Revenue Management, Marketing, and Operations teams to optimize pricing, segmentation, distribution, and demand generation strategies. - Participates in strategic sales planning, forecasting, budgeting, and performance reviews. - Ensures effective deployment of Marriott sales channels, demand engines, and commercial resources. Customer & Stakeholder Relationships - Establishes and maintains strong relationships with key accounts, corporate clients, luxury travel partners, and industry stakeholders. - Represents both properties within the local and international business community, strengthening awareness and market presence. - Collaborates with Marriott commercial teams and regional partners to identify and secure new business opportunities. - Promotes a customer-centric culture focused on service excellence, loyalty, and long-term relationship development. Team Leadership & Talent Development - Provides strategic direction and day-to-day leadership to Sales, Groups & Events, and Reservations teams. - Creates a high-performance culture built on accountability, collaboration, engagement, and continuous improvement. - Coaches, mentors, and develops team members to strengthen commercial capabilities and future leadership talent. - Partners with Human Resources to support talent acquisition, succession planning, retention, and associate development initiatives. - Establishes clear objectives, performance expectations, and development plans that support both individual and business success. Financial & Commercial Performance - Leads the commercial planning process, including annual budgets, forecasts, and business plans. - Monitors and analyzes key business performance indicators including Revenue, ADR, RevPAR, market share, production, conversion, and profitability. - Identifies opportunities to maximize return on investment and improve overall hotel performance. - Ensures commercial resources and expenditures are managed effectively and aligned with business priorities. - Supports ownership objectives through profitable revenue growth and strong financial performance. LEADERSHIP COMPETENCIES Strategic Leadership & Commercial Excellence - Demonstrates the ability to develop and execute commercial strategies that drive revenue growth, market share, profitability, and long-term business success. - Makes data-driven decisions, anticipates market trends, and effectively manages change in a dynamic business environment. People Leadership & Talent Development - Inspires, coaches, and develops high-performing teams, fostering a culture of accountability, collaboration, continuous learning, and career growth. - Builds organizational capability through talent development, succession planning, and employee engagement initiatives. Relationship Management & Collaboration - Builds strong relationships with customers, business partners, ownership, and internal stakeholders to achieve shared objectives. - Promotes teamwork, inclusion, and cross-functional collaboration across multiple properties and markets. Execution & Results Orientation - Translates strategy into actionable plans, effectively manages priorities and resources, and delivers measurable business results. - Drives accountability and operational excellence while maintaining a strong focus on customer satisfaction and commercial performance. Innovation, Problem Solving & Business Acumen - Leverages market intelligence, financial acumen, and analytical thinking to identify opportunities and address complex business challenges. - Demonstrates agility, innovation, and a commitment to continuous improvement to enhance business performance. Learning and Applying Professional Expertise - Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. - Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. - Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. - Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. - Sales Disposition - Energetic, proactive, takes calculated risks, and perseveres to attain goals. - Sales Opportunity Analysis - Ability to understand and utilize economic, financial, industry, and organizational data; accurately diagnosing customer needs and issues that can inform sales strategies. - Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management). - Management of Financial Resources-Ability to analyze Profit and Loss (P&L) statements, develop operating budgets and revenue goals, forecasting, and capital expenditure planning; determining how money will be spent to get the work done, and accounting for these expenditures. Qualifications & Requirements: - Proven track record in senior Sales leadership roles within the luxury hospitality sector - Strong understanding of luxury travel markets, customer expectations, and high-end commercial sales strategies. - Demonstrated ability to drive revenue growth, market share, and profitability in a competitive environment. - Fluent written and spoken English is required; additional languages will be considered an advantage. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Job Overview: Chef de partie has to ensure that all procedures are performed to the hotel's standards. Performs the responsibilities of his position and assists where necessary to ensure optimum service to guest/visitors. During the service he's the responsible of the preparation of all dishes made in his section. Basic requirements: Qualifications: - good knowledge of food preparation - good knowledge of HACCP procedures - Ability to maintain a high standard of cleanliness in the kitchen - Ability to assist and organize the colleagues with the ?Mise en Place? and service - Goodwill in the search of new recipes and new dishes. Desirable: - Previous experience in a gourmet restaurant. - Good ability to work in a team. - Good ability to manage teamwork. Essential Skills: - Ability to enforce hotel's standards, policies, and procedures. - Ability to work with precision, realizing good preparations that are required. - Maintain concentration and think clearly when taking care of various activities at the same time (multitasking). - Ability to prioritize, organize and follow up. - Propose new ideas to the Sous Chefs, and the Executive Chefs. - Identify problems and propose solutions or alternative ideas. - High attention to details. - Ability to work well under the pressure of coordinating many requests at any given time. - Ability to perform job functions with minimal supervision. - Ability to be flexible as the job changes. - Be an ambassador to Bulgari Hotels & Resorts Company at all times, in and outside of one's workplace. - Ability to focus attention on details. - Ability to work cohesively with co-workers as part of a team. - Ability to maintain clean and tidy the work place. - Ability to practice lateral service within the Kitchen department and in the Hotel. Primary job functions: - Check the ODS - Prepare the list of daily works. - Organize the place of work in order to have a clean and efficient space. - Organize the job of the team of his partie. - Take care of ordinary food production according with the Sous Chefs. - Interest in the preparation of dishes and their study and composition. - Follow carefully the instructions given by the sous chefs. - Follow as closely as possible the application of HACCP. - Pay attention to the use of refrigerator space, always using the rule of first in first out. - Care of the cleanliness of workstation. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Ferno - Hosco |
| POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
09/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Portrait Milano, parte del gruppo Lungarno Collection, è uno dei più prestigiosi hotel di lusso nel cuore del Quadrilatero della Moda. Situato negli spazi dell'antico Seminario Arcivescovile, l'hotel offre 73 camere e suite che esprimono l'autentico stile milanese in un ambiente raffinato e senza tempo. Fulcro della nostra offerta enogastronomica è il Ristorante 10_11: un ambiente raffinato composto dal bar, ristorante, un incantevole giardino e il suggestivo colonnato affacciato sulla piazza. Aperto tutto il giorno, il 10_11 propone una cucina italiana dai sapori autentici e una proposta mixology ispirata al rito milanese dell'aperitivo. La nostra realtà è felice di offrire un'opportunità come Service Supervisor all'interno del reparto Food & Beverage. L'obiettivo della figura sarà contribuire a garantire un servizio dinamico, accurato e personalizzato, in linea con gli standard di eccellenza del ristorante 10_11. Principali responsabilità: - Gestione autonoma delle attività operative del ristorante dalla colazione alla cena; - Gestione indipendente del rango; - Supporto alla cucina e al bar; - Conoscenza degli standard LQA e Forbes e conseguente applicazione degli stessi al servizio; - Presa delle comande e gestione pagamenti in autonomia; Requisiti Portrait: Energia e grinta, voglia di far nascere il nuovo progetto, desiderio di farne stabilmente parte, amore per la città di Milano, attitudine al sorriso, perseveranza, eleganza non solo esteriore. Requisiti desiderati: - Conoscenza fluente dell'italiano e dell'inglese; - Esperienza pregressa consolidata in contesti dello stesso tipo; - La conoscenza degli standard LQA sarà considerata un plus; - Ottime capacità relazionali e organizzative; - Problem Solving e Team working; - Disponibilità a lavorare su turni e fine settimana; Cosa Offriamo: - Contratto: CCNL Federturismo Aica, RAL a partire da €27.500; - Un ambiente di lavoro orientato alla valorizzazione delle proprie attitudini, con percorsi di carriera finalizzati alla crescita professionale e personale; - Continue opportunità di formazione, attivabili in base alle necessità; - Tariffe Staff e Family & Friends: soggiorni a tariffe esclusive per te, offerte speciali per amici e familiari nelle nostre strutture; - SPA & F&B Benefits: sconti dedicati per rilassarti nelle SPA e vivere esperienze culinarie nei ristoranti e bar della compagnia; - Welfare Program: un piano di welfare aziendale con vantaggi e servizi esclusivi per il tuo benessere; - Incentivi annuali: un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme; - Staff Celebrations & Birthday Celebration: momenti dedicati a festeggiare insieme successi, anniversari aziendali e ricorrenze personali; - Cultura & Arte: accesso gratuito al Museo Salvatore Ferragamo di Firenze, la maison di moda della famiglia da cui la nostra compagnia alberghiera ha origine e di cui interpretiamo la cultura dell'ospitalità; - Viaggi & Ospitalità: tariffe agevolate nel circuito Leading Hotels of the World (LHW) e GHA Discovery; - Mensa aziendale: pasti comodi, salutari e pratici durante il turno di lavoro; - Staffhouse (su disponibilità): alloggio aziendale assegnato in base alle esigenze del momento. #joinus |