Responsible for all aspects of managing the restaurant and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards.
KEYRELATIONSHIPS Internal: Kitchen Staff, Stewarding Staff, F&B Staff, Purchasing Department, Storeroom, Engineering, Sales Staff, Accounting, Housekeeping and Executive Committee Members. External: Hotel Guests/Visitors, Food Vendors, Health Department Inspectors.
STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. Skills: 1)Ability to prioritize, organize and delegate work assignments. 2)Ability to direct performance of kitchen staff and follow up with corrections where needed. 3)Ability to promote positive work relationships with service personnel and other departments 4)Ability to ascertain staff training needs and provide such training. 5)Ability to perform job functions with attention to detail, speed and accuracy. 6)Ability to work well under pressure of organizing and attaining production schedules and timelines. 7)Ability to use all senses to ensure quality standards are met. 8)Ability to operate, clean and maintain all equipment required in job functions. 9)Ability to plan and develop menus and recipes. 10)Ability to perform job functions without direct supervision.
JOB FUNCTIONS: 1) Maintain complete knowledge of and ensure staff‘s compliance with all departmental/hotel policies and procedures. 2) Establish the day‘s priorities and assign production and prep task to staff to execute. 3) Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the department‘s standards and delegate these tasks. 4) Requisition the day‘s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing /Storeroom personnel. Ensure quality of products received. 5) Ensure that staff report to work as scheduled; document any late or absent employees. 6) Coordinate breaks for staff. 7) Inspect grooming and attire of staff; rectify any deficiencies. 8) Ensure that recipe cards, production schedules, plating guides, photographs are current and posted. 9) Check Micros printers on the line; ensure they are in working order and there is enough paper available for the shift. 10) Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. 11) Be aware of any shortages and make arrangements before the item runs out. 12) Control that staff is informed of all daily specials 13) Observe guest reactions and confer with service staff to ensure guest satisfaction. 14) Promote positive guest relations at all times. 15) Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. 16) Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 17) Ensure that staff maintain and strictly abide by state sanitation/health regulations and hotel requirements. 18) Maintain proper storage procedures as specified by Health Department and hotel requirements. 19) Ensure that excess items are utilized efficiently. 20) Monitor and ensure that all closing duties are completed to standard before staff sign out. 21) Foster and promote a cooperative working climate, maximizing productivity and employee morale. 22) Oversee and direct training of new hires in specified phases of the restaurant operation. Maintain an on-going training program for existing staff. Reevaluate positions in the restaurant and make changes wherever necessary. 23) Provide feedback to staff on their performance; handle disciplinary problems and counsel employees according to hotel standards. 24) Conduct scheduled performance appraisals. 25) Interview and hire new personnel according to hotel policies and standards. 26) Prepare weekly work schedules for all personnel in accordance with staffing guidelines and forecasted labor costs. Adjust schedules throughout the week to meet business demands. 27) Document pertinent information in the log book and follow up on items noted during other shifts. 28) Successful completion of the training/certification process.
SECONDARY FUNCTIONS: 1) Plan and conduct monthly departmental meetings. 2) Attend weekly staff meetings, F&B meetings, pre-convention meetings 3) Return business telephone calls. 7) Perform at special events and off-premise functions. 8) Schedule and conduct month-end inventories. 9) Prepare menu analysis and recipe costing.
NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Hospitality/Turismo/Viaggi
Ristorazione/Hospitality
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Altri annunci di lavoro pubblicati da questa azienda
Si ricerca un sous chef da inserire nel nostro team a partire da novembre 2026.Ricerchiamo una persona affidabile, seria e dinamica, che sappia lavorare in team prettamente giovane e che abbracci il nostro progetto , con dedizione e responsabilità. Che abbia già maturato esperienza in questo ruolo.
L'Hotel Eden è un raffinato cinque stelle lusso nel cuore di Roma e simbolo dell'eccellenza italiana nel mondo, appartenente alla prestigiosa Dorchester Collection.Al suo interno, La Terrazza, è il ristorante gourmet che unisce alta cucina e panorami mozzafiato in una narrazione culinaria sofisticata e sorprendente; nel Il Giardino Ristorante, la tradizione italiana incontra l'innovazione in un contesto luminoso e accogliente; Il Giardino Bar, è luogo ideale per sorseggiare cocktail d'autore o vini pregiati ammirando la città eterna da una prospettiva unica; La Libreria, è un elegante salotto romano in cui concedersi momenti di relax, lettura e conversazione, avvolti da arte e raffinatezza; e non mancano le esclusive esperienze di banqueting e In-Room Dining, pensate per offrire agli ospiti un servizio personalizzato e di altissimo livello in ogni momento della giornata, e infine la nostra SPA, cuore del benessere del nostro hotel, in cui vivere una esperienza indimenticabile.Siamo attualmente alla ricerca di un/a Chef De Partie Principali responsabilità e mansioni:Assistere l'Head Chef del Ristorante ?La Terrazza? nella gestione delle attività quotidiane e assicurare che gli ospiti ricevano un'esperienza assolutamente leggendaria.Preparare i piatti del menù, verificare il materiale e l'equipaggiamento necessario per il servizio, pulire e riassettare l'area di lavoro, e rispettare le norme di igiene, sicurezza e HACCP.Essere responsabili della comunicazione con tutti Outlet F&B, e ove necessario, collaborare con gli altri reparti dell'hotel.Dare vita ai nostri valori Passione, Personalità, Rispetto, Lavoro di Squadra, e Creatività, per rafforzare la nostra cultura We Care.Questa descrizione è puramente indicativa per darti un'idea della tua tipica giornata lavorativa. Ci assicureremo di fornirti informazioni più dettagliate in base al tuo ruolo specifico.La presente inserzione utilizza, dove possibile, termini in modo neutro. Laddove, non possibile, il termine maschile o femminile si riferisce sempre ad entrambi i generi.
Siamo alla ricerca di uno Chef de Rang motivato e pronto a entrare a far parte del nostro Team Food & Beverage. Il candidato ideale ha maturato esperienza nell'ospitalità di lusso e possiede spiccate doti comunicative, che gli consentano di interagire con una clientela internazionale di alto profilo. La risorsa selezionata dovrà dimostrare empatia e capacità di gestire le elevate aspettative della clientela, operando con autonomia nel proprio rango e sotto la supervisione del Maître, contribuendo a garantire servizi impeccabili e standard di eccellenza.Responsabilità principali· Gestire e coordinare il proprio rango, assicurando un servizio impeccabile· Accogliere gli ospiti con cortesia e disponibilità, creando un'atmosfera ospitale e professionale · Rispettare gli standard di servizio e garantire un'altra qualità dell'esperienza gastronomica· Collaborazione con cucina e proprio responsabile per garantire un flusso di servizio efficiente· Gestire l'ordine e il servizio delle portate, curando ogni dettaglio· Consigliare gli ospiti nella scelta dei piatti e dei viniCosa Offriamo· Ambiente di lavoro stimolante e dinamico· Opportunità di crescita e di sviluppo professionale· Pacchetto retributivo in linea con il ruoloUlteriori dettagli saranno forniti durante il colloquio.Il trattamento dei dati personali avverrà nel pieno rispetto delle normative vigenti in materia di protezione dei dati (GDPR). Dettagli sulla nostra informativa Privacy al sito https://www.fontanellestate.com/privacy-policy
Siamo alla ricerca di un Barman motivato e pronto a entrare a far parte del nostro Team Food & Beverage presso Hotel Le Fontanelle*****. Il candidato ideale ha maturato almeno 2 anni di esperienza nell'ospitalità di lusso e possiede spiccate doti di leadership e comunicazione, che gli permettano di interagire con una clientela internazionale di alto profilo. La risorsa selezionata sarà responsabile al servizio del Lounge Bar dell'Hotel e del Bar Piscina, affiancando una brigata di 3 persone, operando in stretta collaborazione e con il supporto del Maître, e contribuendo a garantire servizi impeccabili e standard elevati in linea con il posizionamento della struttura.Responsabilità principali· Accoglienza e gestione degli ospiti· Preparazione e servizio di bevande, cocktail e prodotti di caffetteria secondo gli standard della struttura· Collaborazione con il Maître per la pianificazione del servizio e l'ottimizzazione delle attività· Controllo delle scorte, ordini e corretta conservazione dei prodotti· Garanzia del rispetto delle normative igienico-sanitarie e degli standard di qualità· Cura dell'ordine, della pulizia e dell'immagine dei punti barCosa Offriamo· Ambiente di lavoro stimolante e dinamico· Opportunità di crescita e di sviluppo professionale· Pacchetto retributivo in linea con il ruoloUlteriori dettagli saranno forniti durante il colloquio.Il trattamento dei dati personali avverrà nel pieno rispetto delle normative vigenti in materia di protezione dei dati (GDPR). Dettagli sulla nostra informativa Privacy al sito https://www.fontanellestate.com/privacy-policy
Siamo alla ricerca di un Commis de Bar motivato e desideroso di entrare a far parte del nostro Team Food & Beverage. Il candidato ideale possiede spiccate doti comunicative, che gli consentano di interagire con una clientela internazionale di alto profilo. La risorsa selezionata fornirà supporto operativo al Barman e al team di sala, occupandosi inoltre della gestione dei lettini e del servizio agli ombrelloni, garantendo un servizio attento, puntuale e in linea con gli elevati standard qualitativi della struttura, sotto la supervisione del Maître e del Barman.Responsabilità principali· Supporto al servizio bar nella preparazione e nel servizio di bevande· Riordino e pulizia delle postazioni di lavoro e delle aree bar· Gestione operativa dell'area piscina, inclusa l'organizzazione e il controllo dei lettini· Accoglienza e assistenza agli ospiti in piscina· Servizio di bevande e snack presso gli ombrelloni· Collaborazione con il personale di sala e bar per garantire un servizio efficiente e coordinato· Cura dell'ordine, dell'igiene e dell'immagine dell'area piscina e bar· Cura dell'approvvigionamento dei prodotti nei vari outletCosa Offriamo· Ambiente di lavoro stimolante e dinamico· Opportunità di crescita e di sviluppo professionale· Pacchetto retributivo in linea con il ruoloUlteriori dettagli saranno forniti durante il colloquio.Il trattamento dei dati personali avverrà nel pieno rispetto delle normative vigenti in materia di protezione dei dati (GDPR). Dettagli sulla nostra informativa Privacy al sito https://www.fontanellestate.com/privacy-policy
L'Hotel Hilton Garden Inn Milan Bergamo Airport, parte del gruppo HNH Hospitality, è alla ricerca di un* Room Division Manager.
In apertura a inizio 2027, il nuovo Hilton Garden Inn Milan Bergamo Airport sarà un punto di riferimento per il business travel, le crew aeroportuali e il segmento MICE. Una struttura pensata per operare con continuità, caratterizzata da elevati volumi operativi e da una clientela internazionale.
Cerchiamo un* Room Division Manager che desideri essere protagonista di un progetto di apertura, contribuendo alla costruzione di processi, team e standard operativi di una nuova struttura Hilton. Entrerai a far parte del team due mesi prima dell'apertura, assumendo un ruolo chiave nella fase di pre-opening e diventando successivamente il punto di riferimento per l'area operativa.
Di cosa ti occuperai
1. Fase di Pre-Opening
? Definire e implementare procedure operative per Front Office e Housekeeping, in linea con gli standard aziendali e di brand.
? Partecipare alla selezione, inserimento e formazione del personale di reparto, trasmettendo la cultura del servizio e i valori del brand.
? Collaborare alla costruzione di un team altamente performante, preparato a gestire un contesto dinamico e internazionale.
? Supervisionare il caricamento dei materiali operativi, il testing dei sistemi gestionali (PMS) e il coordinamento con fornitori esterni per i servizi di housekeeping e lavanderia.
? Contribuire alla definizione dei flussi operativi e dei processi di coordinamento interdipartimentale.
? Garantire la piena preparazione del reparto prima dell'apertura ufficiale della struttura.
2. Post-Opening & Consolidamento
? Guidare le attività di Front Office e Housekeeping assicurando elevati standard di servizio e di efficienza operativa.
? Gestire importanti flussi di arrivi e partenze, garantendo un'esperienza fluida e personalizzata per ogni ospite.
? Coordinare le attività di housekeeping assicurando qualità, produttività e rispetto degli standard Hilton.
? Collaborare costantemente con i reparti F&B, Maintenance e Sales per garantire un'esperienza ospite integrata e coerente.
? Monitorare e analizzare i principali KPI di reparto, individuando azioni di miglioramento continuo.
? Gestire budget e costi operativi, bilanciando efficienza economica, qualità del servizio e soddisfazione dell'ospite.
? Sviluppare e motivare il team attraverso formazione continua, feedback strutturati e percorsi di crescita professionale.
Chi vogliamo incontrare
Esperienza e competenze tecniche
? Esperienza di almeno 3 anni come Room Division Manager, Front Office Manager o Capo Ricevimento in strutture business ad alto volume, preferibilmente appartenenti a catene internazionali o Airport Hotel.
? Consolidata esperienza nella gestione di team operativi numerosi e multidisciplinari.
? Ottima conoscenza delle dinamiche di Front Office e Housekeeping.
? Fluente conoscenza della lingua inglese; la conoscenza di ulteriori lingue sarà considerata un plus.
? Ottima padronanza dei principali PMS alberghieri; la conoscenza di OnQ rappresenta un vantaggio.
Caratteristiche personali
? Leadership positiva e orientata allo sviluppo delle persone.
? Capacità di prendere decisioni rapide in contesti dinamici e ad alta intensità operativa.
? Forte orientamento al risultato e al miglioramento continuo.
? Eccellenti capacità organizzative, relazionali e di problem solving.
? Attitudine alla collaborazione e alla costruzione di relazioni efficaci tra i reparti.
Cosa offriamo
? Contratto a tempo indeterminato.
? RAL compresa tra €41.000 e €45.000, con inquadramento A2 del CCNL Industria Turistica AICA.
? Premio variabile legato al raggiungimento degli obiettivi dell'hotel.
? Staff rate e Family & Friends rate per soggiornare negli hotel del gruppo a condizioni agevolate.
? Per il tuo compleanno: un giorno di permesso retribuito e una cena offerta in una delle nostre strutture.
? Mensa aziendale.
Se desideri contribuire all'apertura di una nuova struttura internazionale e lasciare il tuo segno in un progetto strategico per il gruppo, saremo lieti di conoscerti.
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Chef de partie.
Reporting to the Head Chef, the role will cover culinary tasks related to the F&B production for any of our outlets. This is full-time position, 5 days a week with 2 days off.
The starting date is estimated in September.
About us
Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.
Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo
Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
The impact you'll make
You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return.
Connect your passions with a rewarding opportunity
Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences.
What you'll do
- Responsible for the assigned station under the supervision of the Sous Chef.
- Ensure adequacy of supplies at the cooking stations.
- Assist in preparing orders, stock supplies and check inventories.
- Prepare fresh ingredients for cooking according to recipes and guidelines.
- Test foods to ensure proper preparation and temperature.
- Operate kitchen equipment safely and responsibly.
- Ensure the proper sanitation and cleanliness of surfaces and storage containers.
- Follow Standard Operating Procedures and brand identity guidelines.
- Comply with quality assurance expectations and standards.
- Comply with all health, safety and hygiene standards and policies.
What you'll need:
- Passion for the luxury lifestyle hospitality and culinary industry.
- A warm, people-oriented demeanor and a team-player attitude.
- A safety-first approach.
- Positive outlook and dependability.
- Previous experience in similar roles is an advantage.
What we offer:
- A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
- Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
- World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent- award winning, experienced hospitality professionals.
- Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much.
- Discounts for your friends and family.
- 5euros breakfast when staying at any of our European hotels.
- Performance and Recognition programs.
- Wellness and sustainability initiatives.
Explore our very big world
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You're welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
#JoinCasaBrera
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Sous Chef.
Reporting to the Head Chef, the role will be responsible for coordinating the culinary team and the daily operations. This is full-time position, 5 days a week with 2 days off.
The starting date is September.
About us
Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.
Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo
Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
The impact you'll make
You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return.
Connect your passions with a rewarding opportunity
Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences.
What you'll do
- Coordinate the culinary team and support the Head Chef in all culinary operations.
- Support all the parties and coordinate the brigade during service.
- Process orders in company systems, maintain relationship with the purchasing department and approved suppliers.
- Review production sheet to understand variety of goods to be produced daily.
- Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists.
- Maintain kitchen logs for food safety program compliance.
- Keep Chef informed of excess food items for planning of daily specials.
- Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods.
- Check and ensure correct temperatures of kitchen appliances and food, and report issues to management.
- Monitor the quality of food prepared and portions served throughout the shift.
- Assist management in training, scheduling, evaluating and motivating employees; serve as a role model.
- Ensure compliance with safety training and certifications.
- Follow Standard Operating Procedures and brand identity guidelines.
- Comply with quality assurance expectations and standards.
- Comply with all health, safety and hygiene standards and policies.
What you'll need:
- Passion for the luxury lifestyle hospitality and the culinary industry.
- A warm, people-oriented demeanor and a team-player attitude.
- A safety-first approach.
- Positive outlook and dependability.
- Previous experience in similar roles is an advantage.
What we offer:
- A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
- Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
- World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent- award winning, experienced hospitality professionals.
- Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much.
- Discounts for your friends and family.
- 5 euros breakfast when staying at any of our European hotels.
- Performance and Recognition programs.
- Wellness and sustainability initiatives.
Explore our very big world
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You're welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
#JoinCasaBrera
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Host/Hostess to join the place to be in Milan, where an authentic and modern team craft unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
Reporting to the F&B Outlet Manager, the role will be responsible for the coordination of tasks related to the F&B guest experience for the rooftop restaurant Etereo.
- This is full-time position, 5 days a week with 2 days off.
- The starting date is in September
About us
Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. Purveyor of storied experiences and social encounters, this Brera hotel in Milan is a gateway to the rich tapestry of local history, art and culture. In an interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Committed to both sustainability and aesthetics, each room is notable for the use of precious regional materials, an homage to the building's story. Presenting a symphony of flavors, Italian cuisine is redefined. Offering a rare backdrop for convivial dining, sky bar and restaurant, Etereo, is where a rooftop pool and panoramic views meet exceptional gastronomy. Open throughout the day, guests can also savor a delicious breakfast and enjoy a classic Milanese aperitivo.
The impact you'll make
Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our Hosts/Hostesses, you'll make sure you know what to do to make them feel at home. They will appreciate the pristine outlet entrance, your warm welcome, and your efficiency in getting them seated and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. Thanks to you, our guests and customers will feel well-fed, happy and wanting to come back to our F&B outlet for more authentic and sophisticated dining experiences.
Connect your passions with a rewarding opportunity
You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.
You may work in any of our outlets thus widening your F&B service organization knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company.
What you'll do
- Serve as the first point of contact and ambassador of the hotel and its F&B venues, delivering a warm, genuine, and professional welcome to every guest.
- Manage reservation systems, respond promptly to incoming calls and emails, and handle special requests with accuracy and attention to detail.
- Ensure smooth guest flow in the dining venues, monitor seating capacity, and provide precise wait-time estimates to optimize the guest journey.
- Handle guest inquiries, requests, and complaints with professionalism, following Standard Operating Procedures and using company systems to document and resolve issues.
- Maintain deep knowledge of menus, daily offerings, and hotel services to confidently guide and inform guests.
- Work closely with F&B and Culinary teams to uphold flawless coordination, service standards, and the overall quality of the guest experience.
- Follow all brand, hotel, and department Standard Operating Procedures, ensuring consistency with The Luxury Collection identity and Marriott International guidelines.
- Adhere to health, safety, hygiene, and sanitation policies, maintaining a pristine and welcoming environment at all times.
- Support the overall service ambiance by maintaining lobby and entrance presentation, ensuring the space reflects the elegance and storytelling of the brand.
- Uphold quality assurance expectations, contributing to guest satisfaction scores and overall operational excellence.
What you'll need:
- Passion for the luxury lifestyle hospitality industry.
- A warm, people-oriented demeanor and a team-player attitude.
- Strong knowledge of Italian and English languages.
- An excellent verbal manner and proven customer service skills.
- Positive outlook and dependability.
- Previous experience in similar roles is an advantage.
What we offer:
- A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
- Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
- World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent- award winning, experienced hospitality professionals.
- Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much.
- Discounts for your friends and family.
- 5euros breakfast when staying at any of our European hotels.
- Performance and Recognition programs.
- Wellness and sustainability initiatives.
Explore our very big world
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You're welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
#JoinCasaBrera
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
L'hotel Hilton Garden Inn Milan Bergamo Airport, parte del gruppo HNH Hospitality, è alla ricerca di un* Restaurant Manager.
In apertura a inizio 2027, il nuovo hotel sarà un punto di riferimento per il business travel, le crew aeroportuali e il segmento MICE.
Cerchiamo un* Restaurant Manager che collabori nella definizione dei processi operativi di una struttura pensata per non dormire mai. Entrerai a far parte del team 2 mesi prima dell'apertura, diventando parte attiva della fase di pre-opening e il garante dell'eccellenza post-apertura.
La struttura sarà caratterizzata da un servizio di Food & Beverage che si adatterà ai flussi aeroportuali: ristorazione veloce, i servizi inizieranno nelle prime ore del mattino e proseguiranno fino a tarda sera, con volumi elevati e una forte attenzione all'efficienza operativa. Questo dovrà trovare bilanciamento con un servizio di ottima qualità che faccia sentire l'ospite come a casa.
Di cosa ti occuperai:
Fase di Pre-opening
- Definizione delle procedure e processi di lavoro
- Selezione, inserimento e formazione del personale di reparto.
- Dovrai trasmettere la visione del brand e preparare il team a gestire i ritmi serrati di un Airport Hotel
- Ricerca e definizione dei rapporti con fornitori locali
- Assicurare la velocità di risposta del team prima del primo ordine ufficiale
Post-Opening & Consolidamento
- Assicurare la corretta applicazione e il miglioramento degli standard qualitativi previsti e delle procedure operative definite
- Essere operativamente presente, pronto a supportare il servizio
- Monitorare i costi, e spingere su un approccio commerciale che consenta l'aumento dei ricavi, in linea con i KPI aziendali
- Gestire, motivare e formare il proprio team
- Costante monitoraggio dei feedback rilasciati dagli Ospiti.
Chi cerchiamo:
Sei il nostro candidato ideale se hai maturato esperienza internazionale nel ruolo, per almeno 2 anni, in strutture di catena della stessa categoria, e hai un'ottima conoscenza della lingua inglese.
Persone appassionate per la ristorazione, con forte sensibilità per l'ospitalità. Curiosità, attenzione alle evoluzioni del settore costituiscono caratteristiche importanti per svolgere efficacemente il ruolo.
Ricerchiamo candidati con spiccate capacità di leadership, organizzazione e comunicazione, in grado di guidare e motivare il team, favorendo un ambiente di lavoro collaborativo, dinamico e orientato al raggiungimento degli obiettivi.
La struttura è annuale e non può fornire alloggio, pertanto saranno considerati esclusivamente candidati residenti o domiciliati nei pressi del luogo di lavoro o disponibili al trasferimento a proprio carico.
Cosa Offriamo:
- Contratto a tempo indeterminato
- RAL compresa tra 34 e 37k, inquadramento previsto B2 del CCNL Industria Turistica AICA
- Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel
- Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate
- Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta
- Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni
- Mensa aziendale
