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- Restaurant Manager - HNH Hospitality

2026-11-24
2026-08-24
24/08/2026
Restaurant Manager - HNH Hospitality
Hosco
Italia, Lombardia, Bergamo - |
Descrizione annuncio
L‘hotel Hilton Garden Inn Milan Bergamo Airport, parte del gruppo HNH Hospitality, è alla ricerca di un* Restaurant Manager.
In apertura a inizio 2027, il nuovo hotel sarà un punto di riferimento per il business travel, le crew aeroportuali e il segmento MICE.
Cerchiamo un* Restaurant Manager che collabori nella definizione dei processi operativi di una struttura pensata per non dormire mai. Entrerai a far parte del team 2 mesi prima dell‘apertura, diventando parte attiva della fase di pre-opening e il garante dell‘eccellenza post-apertura.
La struttura sarà caratterizzata da un servizio di Food & Beverage che si adatterà ai flussi aeroportuali: ristorazione veloce, i servizi inizieranno nelle prime ore del mattino e proseguiranno fino a tarda sera, con volumi elevati e una forte attenzione all‘efficienza operativa. Questo dovrà trovare bilanciamento con un servizio di ottima qualità che faccia sentire l‘ospite come a casa.
Di cosa ti occuperai:
Fase di Pre-opening
Post-Opening & Consolidamento
Chi cerchiamo:
Sei il nostro candidato ideale se hai maturato esperienza internazionale nel ruolo, per almeno 2 anni, in strutture di catena della stessa categoria, e hai un‘ottima conoscenza della lingua inglese.
Persone appassionate per la ristorazione, con forte sensibilità per l‘ospitalità. Curiosità, attenzione alle evoluzioni del settore costituiscono caratteristiche importanti per svolgere efficacemente il ruolo.
Ricerchiamo candidati con spiccate capacità di leadership, organizzazione e comunicazione, in grado di guidare e motivare il team, favorendo un ambiente di lavoro collaborativo, dinamico e orientato al raggiungimento degli obiettivi.
La struttura è annuale e non può fornire alloggio, pertanto saranno considerati esclusivamente candidati residenti o domiciliati nei pressi del luogo di lavoro o disponibili al trasferimento a proprio carico.
Cosa Offriamo:
Vedi dettagli
| Hospitality/Turismo/Viaggi | |
| Ristorazione/Hospitality | |
Mappa
45.69449479.6698727
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| Italia, Lombardia, Milan | |
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They will appreciate the pristine outlet entrance, your warm welcome, and your efficiency in getting them seated and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. Thanks to you, our guests and customers will feel well-fed, happy and wanting to come back to our F&B outlet for more authentic and sophisticated dining experiences. Connect your passions with a rewarding opportunity You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. You may work in any of our outlets thus widening your F&B service organization knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company. What you'll do - Serve as the first point of contact and ambassador of the hotel and its F&B venues, delivering a warm, genuine, and professional welcome to every guest. - Manage reservation systems, respond promptly to incoming calls and emails, and handle special requests with accuracy and attention to detail. - Ensure smooth guest flow in the dining venues, monitor seating capacity, and provide precise wait-time estimates to optimize the guest journey. - Handle guest inquiries, requests, and complaints with professionalism, following Standard Operating Procedures and using company systems to document and resolve issues. - Maintain deep knowledge of menus, daily offerings, and hotel services to confidently guide and inform guests. - Work closely with F&B and Culinary teams to uphold flawless coordination, service standards, and the overall quality of the guest experience. - Follow all brand, hotel, and department Standard Operating Procedures, ensuring consistency with The Luxury Collection identity and Marriott International guidelines. - Adhere to health, safety, hygiene, and sanitation policies, maintaining a pristine and welcoming environment at all times. - Support the overall service ambiance by maintaining lobby and entrance presentation, ensuring the space reflects the elegance and storytelling of the brand. - Uphold quality assurance expectations, contributing to guest satisfaction scores and overall operational excellence. What you'll need: - Passion for the luxury lifestyle hospitality industry. - A warm, people-oriented demeanor and a team-player attitude. - Strong knowledge of Italian and English languages. - An excellent verbal manner and proven customer service skills. - Positive outlook and dependability. - Previous experience in similar roles is an advantage. What we offer: - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals. - Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family. - 5euros breakfast when staying at any of our European hotels. - Performance and Recognition programs. - Wellness and sustainability initiatives. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. #JoinCasaBrera The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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24/08/2026

Executive Sous Chef - Sheraton Milan San Siro - Sheraton Milan San SiroNuovo!
| Italia, Lombardia, Milan | |
JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR ? 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property ? Provides direction for all day-to-day operations. ? Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serving as a role model to demonstrate appropriate behaviors. ? Ensures property policies are administered fairly and consistently. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Supervises and coordinates activities of cooks and workers engaged in food preparation. ? Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities ? Develops and implements guidelines and control procedures for purchasing and receiving areas. ? Establishes goals including performance goals, budget goals, team goals, etc. ? Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. ? Manages department controllable expenses including food cost, supplies, uniforms and equipment. ? Participates in the budgeting process for areas of responsibility. ? Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met ? Provides direction for menu development. ? Monitors the quality of raw and cooked food products to ensure that standards are met. ? Determines how food should be presented, and create decorative food displays. ? Recognizes superior quality products, presentations and flavor. ? Ensures compliance with food handling and sanitation standards. ? Follows proper handling and right temperature of all food products. ? Ensures employees maintain required food handling and sanitation certifications. ? Maintains purchasing, receiving and food storage standards. ? Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service ? Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Responds to and handles guest problems and complaints. ? Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. ? Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities ? Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. ? Ensures employees are treated fairly and equitably. ? Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. ? Administers the performance appraisal process for direct report managers. ? Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. ? Observes service behaviors of employees and provides feedback to individuals and or managers. ? Manages employee progressive discipline procedures for areas of responsibility. ? Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities ? Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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24/08/2026