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09/10/2026
New!
Italy, Lazio, Roma - LHH
About the Club Located in the heart of Rome, the upcoming 5-star private members club aims to redefine the meaning of luxury and exclusivity. Designed for a sophisticated and discerning clientele, the club will offer exceptional experiences, personalized services, and a refined setting for cultural enrichment and social engagement. Position Overview We are seeking an experienced and visionary CRM & Membership Director to lead the development and management of our exclusive membership program. This strategic role will shape the club's member community, drive acquisition and retention, and ensure an exceptional experience that reflects our commitment to excellence. Responsabilità Membership Strategy & Development - Define and implement the overall CRM and Membership strategy, in line with Le Graal's vision, positioning and business objectives. - Identify and develop opportunities to attract a highly qualified clientele aligned with the Club's values. - Define and optimise the different Membership levels, access criteria and dedicated benefits. - Ensure a virtuous balance between Membership growth, community quality and the preservation of the Club's exclusivity. - Enhance the Le Graal brand and other hotel assets by proactively creating connections across the Group's client base, fostering synergies, experiences and sales opportunities for Community members.Acquisition, Relationship Management & Retention - Lead strategies and activities aimed at acquiring new members, developing a qualified network of prospects and referrals. - Build and maintain strong, personal and long-term relationships with members and prospective members. - Develop a deep understanding of clients' needs, expectations and preferences, translating these insights into engagement and retention opportunities. - Monitor member satisfaction and develop initiatives aimed at strengthening the sense of belonging to the community.Leadership & Team Development - Build, coordinate and motivate a high-performing CRM & Membership team. - Define standards, processes and individual and team objectives. - Ensure continuous training and professional development. - Foster a culture focused on excellence, discretion, relationship management and personalised service.Member Experience - Oversee the entire member journey, from initial interest and selection process through onboarding and ongoing engagement with the Club. - Ensure a seamless, personalised and flawless onboarding experience, consistent with Le Graal's luxury positioning. - Collaborate with Operations, Events, F&B, Marketing and other departments to develop exclusive and memorable experiences. - Contribute to building a dynamic, international and culturally stimulating community.Marketing, Networking & Brand Representation - Collaborate with the Marketing team to define Membership-focused strategies and campaigns. - Develop networking opportunities and strategic partnerships with individuals, brands, companies and key players across the worlds of luxury, art, culture, fashion, entrepreneurship and entertainment. - Represent Le Graal at events, private gatherings and networking activities. - Act as an ambassador for Le Graal and the Club, contributing to the growth of its awareness and reputation among highly qualified target audiences.Data, CRM & Performance Management - Leverage CRM systems to monitor prospects, conversion rates, retention, engagement and Membership behaviours. - Analyse key KPIs and trends across the Membership base. - Prepare regular reports for Management, providing analysis, insights and strategic recommendations. - Leverage data and qualitative insights to identify new opportunities for growth and to enhance the overall member experience. Profilo - Bachelor's degree in Economics, Marketing, Hospitality Management or a related field; a Master's degree is considered a plus. - 10 years of experience in Membership, Client Relations, Business Development or managing HNW/UHNW (High Net Worth/Ultra High Net Worth) clientele, preferably gained within the luxury hospitality or private members' club sector. - Proven experience in developing and implementing Membership and client acquisition strategies. - Excellent leadership, people management and team development skills. - Strong ability to build and manage high-level personal relationships. - Excellent communication, interpersonal and networking skills. - Entrepreneurial, strategic and results-oriented mindset. - Excellent knowledge of CRM systems and analytics and reporting tools. - In-depth understanding of the luxury industry and of the expectations of High-Net-Worth and Ultra-High-Net-Worth clientele. - Fluency in Italian and English; proficiency in additional international languages will be considered a plus. - Compensation Package - Gross Annual Salary (RAL): €90,000?€100,000 - Variable Bonus: 20% of the gross annual salary - Collective Bargaining Agreement (CCNL) - Executive or Senior Management level under the Italian Tourism Industry Collective Agreement (CCNL Turismo) - Remote Working - Remote working is not available for this position. - Benefits - Supplementary private health insurance, according to the assigned employment level. - Housing allowance for candidates who are not resident in Rome. - #LI-FF2 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
09/10/2026
New!
Italy, Tuscany, Lucca - LHH
Per primaria multinazionale italiana operante nel settore FMCG, riconosciuta a livello internazionale per la solidità dei propri brand, l'elevata qualità dei prodotti e un forte orientamento a innovazione e sostenibilità, siamo alla ricerca di un Brand Marketing Manager. La figura avrà un ruolo chiave nella definizione e nell'implementazione delle strategie di marca a livello internazionale, guidando lo sviluppo dei brand assegnati, contribuendo al piano strategico, all'analisi di mercato e all'identificazione di opportunità di crescita, in stretta collaborazione con funzioni Corporate e team locali. Responsabilità Il profilo avrà le seguenti responsabilità: - Contribuire alla definizione della strategia di sviluppo dei brand nei mercati assegnati, identificando opportunità di lancio di nuovi prodotti ed estensioni di gamma - Garantire la corretta applicazione del posizionamento di marca, delle Unique Selling Propositions (USP) e della value proposition su tutti i touchpoint di comunicazione - Analizzare trend di mercato, dinamiche competitive, comportamenti dei consumatori e performance di categoria, individuando opportunità di crescita e innovazione - Supportare i team di Category Management locali nella costruzione di insight e argomentazioni commerciali a supporto dei clienti - Monitorare il feedback dei consumatori e collaborare con le funzioni coinvolte per assicurare il mantenimento degli standard qualitativi e l'implementazione di eventuali azioni correttive - Collaborare con i team di R&D, Product Office e Operations nello sviluppo, test e validazione di nuovi prodotti e progetti di innovazione - Coordinare lo sviluppo e l'aggiornamento dei packaging di prodotto, assicurandone la coerenza con le linee guida di brand e con i requisiti dei mercati locali - Supportare la definizione, l'aggiornamento e la diffusione degli strumenti di governance del brand, inclusi i Brand Book e le linee guida internazionali - Contribuire alla predisposizione dei piani marketing annuali per i mercati di competenza, monitorandone l'implementazione e i risultati - Affiancare i team locali nell'esecuzione delle strategie di marketing e delle attività rivolte ai consumatori, garantendo allineamento con gli obiettivi corporate - Favorire il coordinamento tra le funzioni Digital Marketing e le Country, supportando l'implementazione dei piani editoriali e delle iniziative di comunicazione - Monitorare e gestire gli aspetti amministrativi legati alle attività di marketing, inclusi budget, ordini di acquisto, rapporti con fornitori e investimenti media Profilo Il/la candidato/a ideale ha conseguito una Laurea magistrale in Economia, Business o discipline affini, e possiede le seguenti caratteristiche: - Almeno 3-4 anni di esperienza in aziende operanti nel settore FMCG, preferibilmente in contesti non food e/o nel comparto Home & Personal Care - Esperienza consolidata nella gestione di brand e portafogli prodotto, nonché nello sviluppo e nell'implementazione di progetti di innovazione - Esperienza maturata in contesti internazionali o a forte esposizione multicountry; un background internazionale rappresenta un plus - Ottima conoscenza della lingua inglese, sia scritta che parlata - Solide competenze di project management, con capacità di coordinare iniziative complesse e fungere da punto di raccordo tra le esigenze dei mercati locali e la strategia Corporate - Spiccata capacità di collaborare efficacemente con stakeholder appartenenti a funzioni diverse, tra cui Marketing, Operations, R&D e team Corporate - Mentalità collaborativa e capacità di operare in contesti multiculturali, favorendo l'allineamento delle country alle strategie globali dell'organizzazione - Forte orientamento all'innovazione, con predisposizione a identificare nuove opportunità di crescita e a promuovere soluzioni scalabili ad alto valore aggiunto - Approccio strategico e capacità di analizzare scenari complessi, individuando soluzioni efficaci e sostenibili per il business - Eccellenti capacità organizzative e di pianificazione, con attenzione sia alla visione strategica sia all'esecuzione operativa Inquadramento: - Contratto a tempo indeterminato - Fascia RAL: € 55.000/€ 65.000 - Sistema incentivante con premio variabile target pari a circa il 30% della RAL - È richiesta la presenza in sede 5 giorni su 5 - Sede azienda: Lucca «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
09/10/2026
New!
Italy, Sicily, Palermo - Hosco
CLUSTER DIRECTOR OF SALES At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you. Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium. The Role The Cluster Director of Sales will lead the sales strategy for the properties under responsibility, balancing revenue growth through account management, account development, strategic partnership management and long-term market positioning. The role requires a dynamic leader with strong emotional intelligence, able to manage senior stakeholder expectations while inspiring and developing high-performing teams. The Cluster Director of Sales will act as a key business partner to Revenue Management, Marketing and Operations, developing and executing cohesive commercial strategies that drive performance, optimize profitability and strengthen client relationships across both properties. The main duties and responsibilities will be: - Define and execute sales strategies to drive the commercial success of both properties through key account management and account development. - Contribute to long-term business planning, budgeting and forecasting, including the preparation and definition of annual Sales & Marketing plans for the properties under responsibility. - Build strong partnerships with Revenue Management, Marketing and Operations to align strategies and achieve commercial objectives. - Partner closely with Revenue Management to optimize pricing, segmentation and channel mix for sustained growth. - Ensure visibility and awareness across all key markets, working closely with Global Sales Office teams to develop relationships and maximize opportunities. - Use data-driven insights and market intelligence to anticipate market shifts, identify opportunities and mitigate risks. - Lead and develop the Sales team, driving performance against agreed targets and fostering collaboration across functions. - Work closely with Groups & Events Sales teams to drive business development, increase enquiry volumes and conversion, and achieve Groups & Events targets. - Represent the properties at key domestic and international trade shows, workshops, roadshows and sales activities. What are we looking for? - Proven experience in a senior Sales leadership role within luxury hospitality. - Over five years of experience in the North American market, with in-depth knowledge of luxury consortia and established industry connections in the U.S. - Strong experience in key account management, account development and strategic sales planning. - Proven leadership and people management skills, with the ability to inspire and develop high-performing teams. - Strong commercial acumen, analytical capabilities and market awareness. - Fluent in English and Italian. - Willingness to travel domestically and internationally as required. What do we offer? - Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow. - Ongoing training and development (hard and soft skills) specific to your role and department. - Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance. - Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on "Irene Forte" products. - Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management. - A competitive salary enhanced by Discretional Service Appreciation structured fairly for all employees. - Permanent Contract, CCNL Turismo. Our Recruitment Process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with HR and the relevant business stakeholders to further explore your profile and experience. If these stages are successful, you will then meet with senior leadership for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process. Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
09/10/2026
New!
Italy, Emilia-Romagna, Bologna - LHH
Per realtà in forte crescita in ambito hotellerie, siamo alla ricerca di un/una Head of Marketing & Digital Transformation che abbia la responsabilità di guidare l'evoluzione strategica dei brand e accelerare la crescita del business attraverso un approccio fortemente data-driven, omnicanale e orientato all'innovazione digitale. La figura riporterà direttamente al COO e avrà la responsabilità di definire e implementare le strategie di marketing, digitalizzazione e customer acquisition delle strutture gestite, contribuendo in modo diretto al raggiungimento degli obiettivi di fatturato, redditività e posizionamento competitivo. Responsibilities Strategia e crescita: - Definire la strategia marketing e digitale a livello corporate e delle singole strutture. - Sviluppare piani di crescita orientati all'incremento delle revenues, della redditività e delle prenotazioni dirette. - Guidare progetti di digital transformation volti a migliorare processi, customer experience e performance commerciali. - Identificare nuove opportunità di mercato, canali di acquisizione e modelli di crescita innovativi. Performance Marketing e Data Analytics: - Governare il budget marketing e garantire la massimizzazione del ritorno sugli investimenti. - Monitorare e ottimizzare KPI chiave quali ROI, ROAS, CAC, CPA, conversion rate, customer lifetime value e contributo alle performance revenue. - Supervisionare le attività di digital marketing, paid media, SEO, CRM, marketing automation e metasearch. - Implementare dashboard e modelli di reporting a supporto delle decisioni strategiche. - Promuovere una cultura basata su dati, analisi e miglioramento continuo. Customer Experience e Digital Ecosystem: - Ottimizzare siti web, booking engine e customer journey digitale lungo tutte le fasi di conversione. - Migliorare l'esperienza utente e le performance dei touchpoint digitali. - Guidare l'introduzione e l'adozione di soluzioni tecnologiche innovative, strumenti di marketing automation, CRM e piattaforme di analytics. - Collaborare con i team interni per integrare dati, processi e tecnologie a supporto degli obiettivi aziendali. Leadership e Stakeholder Management: - Collaborare con Direzione, Revenue Management, Sales e Operations per allineare le strategie di crescita. - Gestire e coordinare agenzie, partner tecnologici e fornitori esterni. - Supportare il management nelle decisioni di investimento attraverso analisi e valutazioni di business case. - Promuovere una cultura orientata all'innovazione, all'efficienza e alla misurazione dei risultati. Your Profile - Provenienza più che preferenziale dai settori hospitality, turismo, travel o servizi ad alta componente customer experience. - Esperienza di almeno 5-10 anni in ruoli di responsabilità nell'ambito Marketing, Digital Marketing, Growth o Digital Transformation nell'ambito della moda, automotive, design, beauty. - Solida esperienza nella gestione di budget significativi e nella misurazione delle performance. - Forte orientamento ai dati e dimestichezza con strumenti di web analytics, CRM e marketing automation. - Conoscenza delle logiche di revenue management, distribuzione online e customer acquisition. - Esperienza nella gestione di progetti di trasformazione digitale e innovazione organizzativa. - Ottime capacità analitiche, di leadership e di stakeholder management. - Buona conoscenza della lingua inglese. Cosa offriamo - Contratto a tempo indeterminato. - Inquadramento Quadro, CCNL Commercio. - RAL tra €50.000 e €60.000. - Sistema incentivante annuale compreso tra €10.000 e €15.000 al raggiungimento degli obiettivi. - Ticket restaurant. - Laptop e smartphone aziendali. - Sede di lavoro: Bologna. - No smart working #LI-LL1 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
09/10/2026
New!
Italy, Piedmont, SOMMARIVA DEL BOSCO - DURING S.P.A.
Per azienda cliente operante nel settore metalmeccanico, ricerchiamo un/una impiegato/a marketing. La risorsa si occuperà di: - Ideazione e realizzazione di materiali promozionali e comunicativi (cataloghi, brochure, schede tecniche) - Gestione dei canali social e del sito web aziendale - Supporto nell'organizzazione di fiere ed eventi di settore - Analisi di mercato e monitoraggio della concorrenza - Collaborazione con l'area commerciale per la definizione di strategie di marketing e comunicazione - Gestione dei rapporti con fornitori esterni (agenzie, stampa, grafici) - Diploma o laurea in ambito marketing, comunicazione o economia - Esperienza pregressa in ruoli analoghi, preferibilmente nel settore industriale/metalmeccanico - Buona conoscenza dei principali strumenti di comunicazione digitale (social media, email marketing, CMS) - Conoscenza del pacchetto Office; gradita conoscenza di strumenti di grafica (Canva, Adobe) - Buona conoscenza della lingua inglese During SpA è regolarmente autorizzata dal Ministero del Lavoro ai sensi del D.lgs. 276/03 (Aut. Def. Min. Lav. Prot.1180/SG del 13/12/04), con filiali su tutto il territorio nazionale. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. I candidati ambosessi sono invitati a leggere su www.during.it l'informativa sulla privacy ai sensi dell art.13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR), D.Lgs. 196/03). RAL da 25000,00 a 26000,00 euro (fascia soggetta a riproporzione in funzione della durata del periodo contrattuale e dell'effettivo monte ore)
09/10/2026
New!
Italy, Milano e provincia - Michael Page
La posizione, a diretto riporto dell'Amministratore Delegato, avrà la responsabilità di contribuire allo sviluppo strategico e operativo del portfolio assegnato, monitorando il mercato di riferimento, le performance dei prodotti, il contesto competitivo e le opportunità di crescita. La persona selezionata sarà responsabile delle seguenti attività: - elaborazione e implementazione del Marketing Plan dei prodotti assegnati, definendone strategia, posizionamento, target e priorità operative; - monitoraggio del mercato, dei principali trend, delle performance dei prodotti e dei competitor attraverso attività strutturate di market e competitive intelligence; - analisi delle evidenze scientifiche e dell'evoluzione delle aree terapeutiche di riferimento; - partecipazione alla definizione delle strategie di prodotto e di portfolio; - pianificazione, sviluppo, implementazione e monitoraggio di campagne promozionali multicanale, online e offline; - sviluppo di materiali promozionali, scientifici e contenuti digitali, in collaborazione con le funzioni aziendali e i partner coinvolti; - preparazione e conduzione delle attività di formazione sui prodotti e partecipazione alle riunioni di ciclo con la Field Force; - collaborazione continuativa con la rete di informazione medico-scientifica, raccogliendo e analizzando i feedback provenienti dal territorio; - pianificazione e coordinamento della partecipazione a congressi, advisory board ed eventi scientifici; - sviluppo e mantenimento di relazioni professionali con KOL e stakeholder rilevanti nelle aree terapeutiche di competenza; - collaborazione alla valutazione di nuovi prodotti e nuove opportunità di business, contribuendo alle analisi di mercato e alla predisposizione dei relativi Business Case; - verifica periodica delle previsioni di vendita e di approvvigionamento, in collaborazione con le funzioni coinvolte, al fine di supportare un'adeguata disponibilità dei prodotti; - elaborazione e monitoraggio del budget dei prodotti di competenza; - monitoraggio delle performance economiche del portfolio attraverso analisi periodiche di Sales, - predisposizione di reporting periodici sull'andamento dei prodotti e delle campagne e proposta di eventuali azioni correttive. Profilo ricercato - laurea in discipline scientifiche, economiche, marketing o percorso formativo equivalente; - almeno 3 anni di esperienza professionale nel Marketing farmaceutico, preferibilmente in ruoli di Product Manager; - esperienza nella gestione di prodotti farmaceutici e/o dermocosmetici; - esperienza nella gestione o nel lancio di nuovi prodotti; - conoscenza delle dinamiche del mercato farmaceutico italiano; - buona capacità di analisi e interpretazione dei dati di mercato e delle performance economiche dei prodotti; - capacità di sviluppare e implementare strategie e piani di marketing; - ottime capacità di comunicazione, presentazione e relazione con interlocutori interni ed esterni; - orientamento ai risultati e attenzione all'esecuzione; - capacità di gestire contemporaneamente più progetti, priorità e scadenze; - capacità di lavorare in modo trasversale con Field Force, Medical, Regulatory, Supply Chain e altre funzioni aziendali; - ottima conoscenza della lingua inglese. La conoscenza pregressa delle aree terapeutiche Ginecologia e/o Dermatologia sarà considerata un elemento preferenziale ai fini della valutazione professionale. Il nostro cliente è un'azienda farmaceutica multinazionale in forte crescita in Italia. Ricerchiamo una persona da inserire nel nostro team Marketing nel ruolo di Product Manager - Women's Health & Dermatology, con responsabilità sulle aree terapeutiche Ginecologia e Dermatologia. - CCNL chimico industria a tempo indeterminato. - RAL compresa tra 40.000 e 50.000 EUR annui. - Inserimento in un contesto farmaceutico internazionale e in una realtà italiana in fase di sviluppo; - coinvolgimento diretto nello sviluppo di nuovi prodotti e nuove opportunità di business; - possibilità di contribuire concretamente alla crescita delle aree Women's Health e Dermatology; - collaborazione diretta con il Management italiano
09/10/2026
New!
Italy, Emilia-Romagna, Parma - LHH
Il cliente è un'importante realtà operante nel settore healthcare , alla ricerca di una figura di Customer Experience Manager da inserire all'interno di una funzione strategica dedicata allo sviluppo e al miglioramento dell'esperienza di clienti e stakeholder. La persona selezionata contribuirà alla definizione e all'implementazione della strategia di Customer Experience , con l'obiettivo di garantire un'esperienza coerente, efficace e distintiva lungo tutti i punti di contatto con gli stakeholder. Contribuirà inoltre allo sviluppo di servizi, processi e modelli di interazione che rafforzino il posizionamento dell'azienda come partner capace di generare valore attraverso la qualità dell'esperienza offerta agli stakeholder. Il ruolo prevede una collaborazione costante con funzioni aziendali trasversali (Marketing Strategico, Business Unit, Market Access, etc.) per promuovere una cultura orientata all'ascolto, alla customer centricity e al miglioramento continuo. Responsibilities - Mappare, sviluppare e aggiornare i customer journey delle diverse linee di business e dei differenti stakeholder. - Analizzare i momenti di interazione chiave, identificando opportunità di ottimizzazione dell'esperienza e di creazione di valore. - Definire standard e linee guida di Customer Experience, supportandone l'adozione nei vari touchpoint. - Collaborare alla raccolta della Voice of Customer e delle evidenze provenienti dagli stakeholder. - Raccogliere, analizzare e interpretare insight qualitativi e quantitativi provenienti da clienti, stakeholder e funzioni interne. - Tradurre i dati raccolti in raccomandazioni e azioni concrete per l'evoluzione di processi, servizi e modalità di engagement. - Collaborare con team Marketing, Sales, Medical Affairs, Operations, Customer Service e altre funzioni aziendali. - Supportare lo sviluppo di iniziative omnicanale finalizzate a migliorare coinvolgimento, soddisfazione e continuità dell'esperienza. - Coordinare progetti cross-funzionali orientati all'ottimizzazione dei processi e dell'esperienza degli stakeholder. - Definire e monitorare KPI di Customer Experience e proporre azioni correttive e di miglioramento. - Diffondere una cultura aziendale orientata alla customer centricity attraverso attività di sensibilizzazione e consulenza interna Your Profile Requisiti Richiesti: - Laurea in discipline economiche, marketing, scientifiche o affini. - Esperienza di almeno 5 anni in ruoli di Customer Experience, Customer Engagement o Marketing. - Conoscenza delle metodologie di customer journey mapping e customer analysis. - Capacità di analisi dei dati e interpretazione degli insight. - Esperienza nella gestione di progetti trasversali. - Capacità di collaborazione con team multidisciplinari. - Eccellenti competenze comunicative, relazionali e di ascolto. - Buona conoscenza della lingua inglese. Costituiscono un plus - Esperienza maturata in contesti healthcare, farmaceutici o medical device. - Conoscenza di CRM, piattaforme digitali e strumenti di marketing automation. - Esperienza nella definizione e monitoraggio di KPI di Customer Experience. Cosa offriamo: - Inserimento in un contesto in crescita e orientato all'innovazione. - Coinvolgimento in progetti strategici ad alto impatto organizzativo. - Ambiente collaborativo e multidisciplinare. - Sede di lavoro: Parma / Piacenza - Modalità di lavoro: Ibrida (3 giorni in presenza e 2 giorni di smart working a settimana) - Contratto e inquadramento: CCNL Commercio - RAL: €40.000 - €55.000 • MBO: fino al 20% della RAL «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
09/10/2026
New!
Italy, Lazio, Rome - Hosco
REGIONAL DIRECTOR OF GROUP SALES At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you. Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium. The Role The Regional Director of Group Sales leads the Proactive Group Sales and Group & Event Sales teams across Northern and Southern Italy. Working closely with the Area Directors of Sales, Sales Managers and hotels leadership teams, this role is responsible for defining and executing the regional Group Sales strategy to maximise revenue, market share and profitability across the region. Main Responsibilities: · Lead and develop the Proactive Group Sales and Group & Event Sales teams across Northern and Southern Italy. · Define and execute the regional Group Sales strategy to achieve commercial objectives. · Drive new business opportunities while growing existing strategic accounts. · Oversee the qualification, conversion and management of all Group Sales opportunities. · Partner with Revenue Management, Marketing, Event Planning and Operations to maximise commercial performance. · Monitor sales performance, pipeline activity and market trends to drive business growth. · Build and maintain strong relationships with key clients and strategic partners. · Represent Rocco Forte Hotels at client meetings, trade shows and sales missions. · Foster a high-performance culture through coaching, people development and succession planning. What do we offer? · Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow. · Ongoing training and development (hard and soft skills) specific to your role and department. · Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance. · Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on "Irene Forte" products. · Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management. · A competitive salary enhanced by Discretional Service Appreciation structured fairly for all employees. · Permanent Contract, CCNL Turismo. What are we looking for? · Minimum 5 years' experience in a sales leadership role in luxury hospitality sales environments, preferably within upper luxury hotels, resorts, or travel brands. · Strong background in both Proactive Group Sales and Reactive Group Sales. · Proven experience leading high-performing commercial teams. · Strong commercial mindset with a track record of achieving business results. · Excellent leadership, stakeholder management and negotiation skills. · Fluent English and willingness to travel across Italy. Our recruitment process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with the HR Director and the Area Sales Directors to further explore your profile and experience. If these stages are successful, you will then meet with the Managing Directors for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process. Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
09/10/2026
New!
Italy, Brescia - Michael Page
- Analizzare trend di mercato, scenari competitivi ed evoluzione delle esigenze dei clienti nei mercati professionali. - Interfacciarsi con progettisti, installatori, distributori e stakeholder del canale professionale per raccogliere insight e requisiti di prodotto. - Tradurre le esigenze del mercato in specifiche tecniche e funzionali per R&D e Ufficio Tecnico. - Definire e gestire la roadmap di prodotto a livello internazionale. - Coordinare lo sviluppo di nuovi prodotti monitorando tempi, costi, milestone e avanzamento dei progetti. - Gestire l'intero lifecycle del prodotto: concept, sviluppo, lancio, mantenimento, aggiornamento normativo e phase-out. - Collaborare con i Product Manager delle altri sedi per garantire coerenza delle gamme e adattamento ai diversi mercati. - Partecipare alla definizione dei budget annuali e della pianificazione di gamma. - Supportare la realizzazione di cataloghi, documentazione tecnica e materiali di comunicazione commerciale. - Monitorare le performance dei prodotti e identificare opportunità di miglioramento e innovazione. - Collaborare con le funzioni Sales, R&D, Acquisti e Produzione nella gestione delle attività connesse al portafoglio prodotti. - Laurea in Ingegneria (preferibilmente Energetica, Gestionale, Meccanica o affini). - Esperienza in ruoli di Product Management, Trade Marketing o funzioni tecnico-commerciali all'interno di contesti B2B caratterizzati da prodotti tecnologicamente complessi. - Conoscenza dei processi di sviluppo prodotto e gestione del ciclo di vita. - Capacità di tradurre esigenze commerciali e di mercato in requisiti tecnici. - Ottima comprensione delle dinamiche di business e sensibilità economica. - Esperienza nel coordinamento di progetti cross-funzionali. - Buona familiarità con stakeholder tecnici quali progettisti, installatori e operatori professionali. - Conoscenza fluente della lingua inglese. - Forte orientamento alla collaborazione e al lavoro in team. - Approccio pragmatico e operativo. Il nostro Cliente è una consolidata realtà industriale internazionale operante nel settore HVAC ed efficienza energetica. Per il potenziamento della struttura Marketing siamo alla ricerca di un/una Technical Product Manager - HVAC Sede di lavoro: Brescia - È previsto un accordo di smart working attualmente pari a 2 giorni al mese, soggetto a revisione annuale secondo le policy aziendali.
09/10/2026
New!
Italy, Emilia-Romagna, Bologna - LHH
The Regional Sales Manager Emilia Romagna is responsible for developing sales, market share, and profitability within the assigned territory. The role ensures sustainable market development through the management of OEMs, distributors, agents, and end-users while identifying new business opportunities and supporting strategic projects. Responsabilità - Develop and implement the regional sales strategy in line with company objectives. - Achieve sales, margin, market share, and growth targets. - Manage and develop relationships with OEMs, distributors, agents, and key end-users. - Identify new market opportunities, applications, industries, and customer segments. - Ensure compliance with defined sales processes and company policies. - Collaborate closely with Service, Operations, Product Management, Marketing, Finance, and Administration. - Support continuous improvement initiatives, tools, and process optimization projects. - Contribute to demand planning and forecast accuracy. - Negotiate commercial agreements and manage pricing within delegated authority. - Support distributors with sales development plans and business reviews. - Develop and maintain a strong sales pipeline and forecast. - Support exhibitions, open houses, customer events, webinars, and trade shows. - Promote new products, solutions, and strategic initiatives. Profilo Experienced B2B sales professional with a strong background in industrial and technical markets and a deep understanding of the Emilia-Romagna territory. Proven ability to develop business, manage relationships with OEMs, distributors, and end customers, and identify new growth opportunities. Strong commercial and negotiation skills, customer-focused mindset, and the ability to work effectively across cross-functional teams. Fluent in English, with the confidence to interact regularly with international management. Results-oriented, self-motivated, and willing to travel within the assigned territory. #LI-GP1 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
09/10/2026
New!
Italy, Tuscany - Hosco
Per il nostro bistrot siamo alla ricerca di un/una Capo Barman motivato/a ed elegante, disponibile capace di garantire un servizio impeccabile e contribuire alla creazione di un'atmosfera raffinata e professionale, in linea con gli standard della struttura. Obiettivo del Ruolo Il Capo Bartender è responsabile della gestione operativa e strategica del bar della struttura, garantendo un servizio eccellente . Coordina lo staff, sviluppa la drink list, gestisce fornitori e costi, contribuendo alla creazione di un'esperienza unica per gli ospiti. Principali Responsabilità - Organizzare e supervisionare tutte le attività del bar (servizio, mise en place, turni, chiusure e aperture). - Creare, aggiornare e proporre cocktail list innovative, bilanciando classici internazionali e signature drink, con attenzione a tendenze, stagionalità e abbinamenti gastronomici. - Coordinare, formare e motivare il team di barman/barlady, mantenendo un clima professionale e orientato agli obiettivi. - Gestire scorte, ordini e rapporti con fornitori, ottimizzando costi e riducendo sprechi. - Monitorare e controllare il food & beverage cost del bar, collaborando con l'amministrazione e l'F&B Manager. - Rispettare e far rispettare norme igienico-sanitarie, procedure HACCP e standard di sicurezza sul lavoro. - Collaborare con il reparto marketing e F&B Manager per eventi speciali, promozioni, pairing food & beverage e attività di upselling. - Essere ambasciatore del brand dell'hotel, interagendo con gli ospiti e creando relazioni di fidelizzazione. Perché Entrare nel Nostro Team? - Diventare parte di un gruppo dinamico e in crescita nel cuore di Firenze. - Acquisire esperienza professionale in una struttura di lusso orientata alla qualità e all'attenzione al dettaglio. - Lavorare in un ambiente stimolante e collaborativo, orientato all'eccellenza del servizio. - Offriamo un pacchetto retributivo competitivo e concrete opportunità di crescita professionale. Se sei appassionato/a di ospitalità di alto livello e desideri contribuire a creare esperienze memorabili per i nostri ospiti,invia la tua candidatura e diventa parte fondamentale del successo della nostra nuova struttura.
09/10/2026
New!
Italy, Lombardy, Milan - Hosco
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Multi-Property Director of Sales.  Reporting to the Multi-Property General Manager, the Multi-Property Director of Sales is responsible for leading all sales and commercial activities for Casa Brera, a Luxury Collection Hotel, Milan and The Rome EDITION. This role provides strategic leadership across Sales, Groups & Events, and Reservations, driving revenue growth, market share, profitability, and customer loyalty. The position requires a highly commercial, results-driven leader who can develop and execute integrated sales strategies, build strong customer relationships, and inspire high-performing teams across two luxury properties. SCOPE OF WORK  The Multi-Property Director of Sales is accountable for the overall commercial performance of both hotels by: - Achieving revenue, market share, booking pace, and profitability objectives. - Developing and executing integrated sales, distribution, and commercial strategies aligned with Marriott International and brand priorities. - Identifying and capitalizing on new business opportunities to drive sustainable revenue growth. - Building and maintaining strong relationships with key customers, ownership, business partners, and Marriott stakeholders. - Maximizing hotel visibility and market positioning through strategic account management and business development initiatives. - Driving customer satisfaction, loyalty, and long-term value through exceptional commercial leadership. - Leading, developing, and inspiring Sales, Groups & Events, and Reservations teams across both properties. - Ensuring commercial discipline, financial stewardship, and compliance with Marriott standards, policies, and procedures. Core Work Activities Commercial Strategy & Sales Leadership - Develops and executes short and long-term sales strategies to maximize revenue and market share across both properties. - Leads proactive and reactive sales efforts, account management, prospecting, and business development activities. - Evaluates market conditions, customer trends, and competitive intelligence to identify opportunities and mitigate risks. - Partners closely with Revenue Management, Marketing, and Operations teams to optimize pricing, segmentation, distribution, and demand generation strategies. - Participates in strategic sales planning, forecasting, budgeting, and performance reviews. - Ensures effective deployment of Marriott sales channels, demand engines, and commercial resources. Customer & Stakeholder Relationships - Establishes and maintains strong relationships with key accounts, corporate clients, luxury travel partners, and industry stakeholders. - Represents both properties within the local and international business community, strengthening awareness and market presence. - Collaborates with Marriott commercial teams and regional partners to identify and secure new business opportunities. - Promotes a customer-centric culture focused on service excellence, loyalty, and long-term relationship development. Team Leadership & Talent Development - Provides strategic direction and day-to-day leadership to Sales, Groups & Events, and Reservations teams. - Creates a high-performance culture built on accountability, collaboration, engagement, and continuous improvement. - Coaches, mentors, and develops team members to strengthen commercial capabilities and future leadership talent. - Partners with Human Resources to support talent acquisition, succession planning, retention, and associate development initiatives. - Establishes clear objectives, performance expectations, and development plans that support both individual and business success. Financial & Commercial Performance - Leads the commercial planning process, including annual budgets, forecasts, and business plans. - Monitors and analyzes key business performance indicators including Revenue, ADR, RevPAR, market share, production, conversion, and profitability. - Identifies opportunities to maximize return on investment and improve overall hotel performance. - Ensures commercial resources and expenditures are managed effectively and aligned with business priorities. - Supports ownership objectives through profitable revenue growth and strong financial performance.   LEADERSHIP COMPETENCIES  Strategic Leadership & Commercial Excellence - Demonstrates the ability to develop and execute commercial strategies that drive revenue growth, market share, profitability, and long-term business success. - Makes data-driven decisions, anticipates market trends, and effectively manages change in a dynamic business environment. People Leadership & Talent Development - Inspires, coaches, and develops high-performing teams, fostering a culture of accountability, collaboration, continuous learning, and career growth. - Builds organizational capability through talent development, succession planning, and employee engagement initiatives. Relationship Management & Collaboration - Builds strong relationships with customers, business partners, ownership, and internal stakeholders to achieve shared objectives. - Promotes teamwork, inclusion, and cross-functional collaboration across multiple properties and markets. Execution & Results Orientation - Translates strategy into actionable plans, effectively manages priorities and resources, and delivers measurable business results. - Drives accountability and operational excellence while maintaining a strong focus on customer satisfaction and commercial performance. Innovation, Problem Solving & Business Acumen - Leverages market intelligence, financial acumen, and analytical thinking to identify opportunities and address complex business challenges. - Demonstrates agility, innovation, and a commitment to continuous improvement to enhance business performance. Learning and Applying Professional Expertise - Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.  - Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. - Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. - Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. - Sales Disposition - Energetic, proactive, takes calculated risks, and perseveres to attain goals. - Sales Opportunity Analysis - Ability to understand and utilize economic, financial, industry, and organizational data; accurately diagnosing customer needs and issues that can inform sales strategies.  - Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management). - Management of Financial Resources-Ability to analyze Profit and Loss (P&L) statements, develop operating budgets and revenue goals, forecasting, and capital expenditure planning; determining how money will be spent to get the work done, and accounting for these expenditures. Qualifications & Requirements:  - Proven track record in senior Sales leadership roles within the luxury hospitality sector - Strong understanding of luxury travel markets, customer expectations, and high-end commercial sales strategies. - Demonstrated ability to drive revenue growth, market share, and profitability in a competitive environment. - Fluent written and spoken English is required; additional languages will be considered an advantage. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.  Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
09/10/2026
New!
Italy, Lombardy, Centro Italia - LHH
Sede di lavoro: Centro Italia Per conto di un'importante realtà italiana del settore Food con sede nel Centro Italia, stiamo ricercando un/una Head of Modern Trade che avrà la responsabilità di guidare lo sviluppo commerciale del canale GDO e Discount a livello nazionale. L'azienda sta vivendo una significativa fase di rebranding, trasformazione e crescita, con importanti investimenti nell'ampliamento dell'offerta e nel rafforzamento della presenza all'interno delle principali insegne del retail moderno. Si tratta di un ruolo ad alta visibilità, con diretto riporto alla Direzione Commerciale e una costante e forte esposizione al top management. Responsibilities - Definire e implementare la strategia commerciale per il Canale Moderno (GDO e Discount) - Gestire le relazioni e le negoziazioni con le principali Centrali d'Acquisto nazionali - Sviluppare la crescita dei clienti esistenti e individuare nuove opportunità commerciali - Incrementare distribuzione, assortimento e quote di mercato - Guidare lo sviluppo delle attività a marchio e Private Label • Coordinare e sviluppare il team commerciale dedicato al retail - Collaborare con Marketing, Category, Supply Chain e Operations per supportare i piani di crescita aziendale Il tutto coordinando in modo diretto un team di circa 6 persone sul territorio italiano. Your Profile Cerchiamo una figura manageriale che abbia maturato una solida esperienza nel canale GDO e Discount, con provenienza dal mondo FOOD (no beverage) e che desideri essere protagonista di un contesto in evoluzione. Questi i requisiti chiave: - Esperienza consolidata nella gestione di clienti nazionali e Centrali d'Acquisto - Forte conoscenza delle dinamiche del retail moderno - Background nel settore Food ? MUST HAVE - Approccio orientato ai risultati e allo sviluppo del business - Capacità di leadership e sviluppo delle persone - Spiccata sensibilità di Category Management e lettura dei dati di mercato - Capacità di guidare il cambiamento con propositività e proattività - Visione strategica combinata a forte execution - Mentalità imprenditoriale e orientata all'innovazione - Energia, ascolto e leadership positivaUn progetto di trasformazione e crescita di medio-lungo termine con possibilità concreta di incidere sui risultati aziendali e sul percorso di sviluppo futuro dell'organizzazione Livello Quadro | 95.000 + MBO 20/25% + Auto e benefit del ruolo Sede di lavoro: Centro Italia «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
09/10/2026
New!
Italy, Sicily, Sciacca - Hosco
DIRECTOR OF SALES ? VERDURA RESORT At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you. Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium. An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It's a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it's an unforgettable resort in Sicily where our team delivers an outstanding level of service. The Role The Director of Sales ? Verdura Resort will lead the sales strategy for the property, driving revenue growth through key account management, business development, strategic partnerships, and long-term market positioning. Working closely with the General Manager and functionally reporting to the Area Director of Sales, Southern Italy, the role will lead and develop the sales team while partnering with Revenue Management, Marketing, and Operations to maximize commercial performance and profitability. The Director of Sales will also oversee the Golf segment and the Golf Sales Manager, ensuring the development of this strategic business segment and its alignment with the overall sales strategy of Verdura Resort. Main Duties & Responsibilities • Define and execute the sales strategy for Verdura Resort, driving revenue growth through key account management, account development, and new business opportunities. • Develop and strengthen relationships across key luxury leisure, corporate, groups and strategic markets, with particular focus on the North American market and luxury consortia. • Contribute to annual business planning, budgeting and forecasting, including the development of the Sales & Marketing Plan for Verdura Resort. • Partner closely with Revenue Management, Marketing and Operations to optimize pricing, segmentation, channel mix and overall commercial performance. • Work closely with Global Sales Offices to increase awareness, develop key accounts and maximize business opportunities across strategic international markets. • Monitor market trends, competitive activity and hotel performance, identifying new opportunities and implementing corrective actions where required. • Lead and develop the Sales team, driving performance against agreed targets and fostering collaboration across commercial functions. • Oversee the Golf segment and Golf Sales Manager, driving business development, strategic partnerships and sales opportunities to maximize Golf-related revenue. • Collaborate with the Groups & Events Sales team to drive enquiry volumes, conversion and achievement of Groups & Events targets. • Represent Verdura Resort at key international trade shows, workshops, roadshows, sales missions and client events. What are we looking for? • Proven experience in a senior Sales leadership role within luxury hospitality. • Strong knowledge of the North American market, luxury consortia and international luxury travel trade. • Demonstrated experience in key account management, new business development and strategic sales planning. • Strong leadership and people management skills, with the ability to inspire and develop high-performing teams. • Commercial mindset with strong analytical, negotiation and relationship-building skills. • Fluent English and Italian. • Willingness to travel internationally as required. What do we offer? • Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow. • Ongoing training and development (hard and soft skills) specific to your role and department. • Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance. • Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on Irene Forte products. • Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management. • A competitive salary enhanced by Discretional Service Appreciation, structured fairly for all employees. • Permanent Contract, CCNL Turismo. Our Recruitment Process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with HR and the relevant business stakeholders to further explore your profile and experience. If these stages are successful, you will then meet with senior leadership for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process. Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
09/10/2026
New!
Italy, Lazio, Rome - Hosco
JOB SUMMARY At the St. Regis Rome we are looking for a Director of Groups. Reporting to the Director of Sales, the Director of Groups & MICE is responsible for managing and driving the hotel's business related to group bookings, meetings, incentives, conferences, and events. This role requires a strategic and client-focused approach to create bespoke experiences for high-profile clients and corporate groups. The Director will lead the development and execution of all MICE business strategies, working closely with the sales, marketing, and operations teams to ensure seamless delivery of exceptional service and memorable events, all while driving revenue growth and positioning the hotel as a leading destination for luxury groups and events.   CORE WORK ACTIVITIES MICE Sales Strategy and Business Development: - Develop and implement comprehensive sales strategies to attract MICE business (corporate groups, conferences, events, and incentive programs) to the hotel. - Nurture existing relationships with key decision-makers in the MICE sector, including meeting planners, travel agents, and event organizers. - Attend industry events, trade shows, and networking functions to represent the hotel and attract new MICE business. This role requires frequent travel, especially to key industry events and to key partners locations. - Build and maintain strong relationships with key corporate clients, agencies, and event planners to drive repeat business and referrals. - Understand clients' specific event needs and customize solutions that align with the hotel's luxury offerings. - Provide exceptional customer service, ensuring that all group and MICE clients have a seamless and memorable experience from booking to execution. - Oversee the planning and coordination of all MICE groups and events, ensuring they meet the hotel's high standards of service, quality, and luxury. - Act as the main point of contact for all MICE clients, overseeing the execution of their events and ensuring all aspects run smoothly. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.  - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the St Regis brand  - Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.   Revenue and Budget Management: - Set revenue targets and work with the sales and marketing teams to develop pricing strategies for MICE events and group bookings. - Monitor the budget for MICE events and group bookings, ensuring profitability while maintaining luxury service standards. - Analyze booking trends, forecast demand, and develop strategies to increase group and event business during off-peak periods. - Track and analyze the performance of MICE accounts, including revenue, client satisfaction, and event outcomes. - Prepare detailed reports and presentations for senior management, highlighting key successes, areas for improvement, and strategic recommendations. - Maintain accurate records of MICE sales, bookings, and client information in the CRM system. - Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.   Team Leadership and Development: - Lead and mentor a team of MICE sales professionals, group sales managers and event coordinators ensuring they are aligned with the hotel's luxury brand and service standards. - Provide training and development opportunities to enhance the team's product knowledge, sales techniques, and customer service skills. - Foster a collaborative environment with internal departments (sales, catering, operations, and front desk) to ensure smooth and efficient event execution. - Develops a close working relationship with internal and external stakeholders.  - Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.  - Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives.   This role is essential in positioning the hotel as a top-tier destination for meetings, conferences, and events by ensuring the successful development and   delivery of high-end group bookings. The Director of Groups & MICE plays a key role in achieving the hotel's financial goals while delivering an unforgettable experience for clients.   Key Skills:  - In-depth knowledge of the MICE industry, including trends, client needs, and competitor offerings. Solicits, books and develops local group business.  - Ability to develop new emerging markets with a methodical and proactive sales approach  - Must posses strong decision making selling and negotiation. Excellent communication and interpersonal skills. - Proactively position and market the property to remain a market leader and strengthen St Regis brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives.  - Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected. - Assist in the development of the annual budget plan, ensure projects are executed for all market areas as stated in the hotel budget with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.   Education and Experience: - A minimum of 4-year bachelor's degree in business administration, Marketing, Hotel Management, or related major.  - A minimum of 4-years of experience in a similar role as senior sales leader in the MICE sector, with a proven track record of driving revenue growth. - Strong existing client base and relationships within key feeder markets (North America & Europe). - Proven track record of successful MICE sales, business development, and client relationship management in the luxury hospitality sector. - Exceptional leadership and interpersonal skills, with the ability to manage, mentor, and be a point of reference on the group business for the hotel. Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand's culture, ensures fair and equitable treatment and associate satisfaction to enable business success. - Reading, writing and oral proficiency in the Italian and English language. Other languages such as Spanish are a plus. - Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and internal systems, such as: Opera.   #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.