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Front Office Manager - Collegio alla Querce, Auberge Resorts CollectionNew!
Company Description
About Collegio alla Querce, Auberge Collection
is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit.
For more information:
Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge
Job Description
This is a key leadership role, responsible for creating an exceptional experience for our guests and supporting our team in delivering the highest standards of service.
The Front Office Manager will lead, support and develop the Front Office team throughout the entire guest journey, from pre-arrival to check-out and follow-up. The role will ensure smooth daily operations, high guest satisfaction and consistent service standards, while supporting the team's development and the hotel's financial performance.
- Lead and oversee the daily operations of the Front Office, ensuring a smooth and efficient guest journey.
- Maintain a strong presence on the floor, leading by example and remaining actively engaged with both guests and team members.
- Work closely with the Rooms Division Manager and other department leaders to ensure seamless communication and operational alignment across the hotel.
- Supervise, motivate and develop Front Office Team Members, fostering a culture of excellence, teamwork and accountability.
- Set the tone for exceptional hospitality by creating a warm, personalized and memorable experience for every guest.
- Handle guest feedback and complaints with professionalism, discretion and a strong service-recovery approach.
- Ensure consistent adherence to the hotel's luxury service standards, policies and procedures.
- Oversee arrivals, departures, VIPs, repeat guests, special occasions and special requests, ensuring a high level of personalization and attention to detail.
- Monitor guest satisfaction, service quality and operational KPIs, identifying opportunities for continuous improvement.
- Support the achievement of departmental financial targets through effective upselling, cost awareness and operational efficiency.
- Ensure compliance with all relevant safety, security, privacy and hotel procedures.
- Ensure timely, thoughtful and personalized communication with guests before, during and after their stay.
Qualifications
- Minimum 4 years of experience as a Front Office Manager or in a similar leadership role in a luxury hotel.
- Previous experience and a strong understanding of the main Front Office functions, including Reception, Concierge, Guest Relations and Bell Services.
- Good knowledge of Housekeeping operations and experience working closely with the department.
- Strong knowledge of OPERA and Alice, or similar hotel management systems.
- Excellent communication and leadership skills, with the ability to inspire, motivate and develop a diverse team.
- Ability to collaborate effectively with the Food & Beverage department and other hotel departments.
- Strong focus on guest satisfaction, service excellence and attention to detail.
- Highly organized, proactive and able to manage multiple priorities in a fast-paced environment.
- Fluent in English and Italian; additional languages are considered a plus.
- Flexible and willing to work shifts, weekends and holidays when required.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information:
Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit
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15/10/2026
Kitchen Porter - The Social HubNew!
Your Mission, Should You Choose to Accept It?
If you love bringing order to chaos and keeping things moving, this role is for you. As Kitchen Porter, you're the unsung hero who keeps our kitchen spotless, safe and ready for action. You jump in where the team needs you, keep equipment shining, and make sure every plate that goes out starts with a clean slate. You'll be part of a friendly crew that thrives on teamwork and takes pride in creating a smooth rhythm behind the scenes. No experience? No problem. We'll teach you everything.
In Case You Don't Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly ? be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do
- Wash dishes, utensils, and kitchen equipment quickly and thoroughly
- Keep floors, surfaces, and bins clean following set routines
- Make sure all kitchen areas, including storage and prep spaces, stay spotless
- Help the kitchen team with basic tasks when needed ? from unloading deliveries to organizing stock
- Keep kitchen tools and equipment where they belong to support an efficient workflow
- Follow hygiene and food safety rules like HACCP
- Handle cleaning materials and gear safely and responsibly
- Spot and report any issues or hazards right away
What You'll Have
- No experience needed, we'll train you
- Some experience in a cleaning or support role is a plus
- Comfortable working in a busy, active environment on your feet
- A team player mindset with a positive, flexible attitude
- Strong attention to detail and a sense of pride in cleanliness
- Reliable and hard-working behind the scenes
- Clear communication skills ? able to follow instructions and ask when in doubt
What We Offer:
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best.
- Starting salary: €21,104.30 gross per year
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
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15/10/2026
Pastry Chef de Partie - Collegio alla Querce, Auberge Resorts CollectionNew!
Company Description
is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit.
For more information:
Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge
Job Description
At Auberge Collection, we believe that authentic luxury is found in the details - in the craftsmanship, creativity, and care behind every culinary experience. As a Pastry Chef de Partie, you will play an essential role in bringing this philosophy to life through beautifully crafted pastries, desserts, and sweet creations. Working closely with the Pastry Chef and the wider Culinary team, you will combine technical expertise, precision, and creativity to deliver exceptional quality and consistency. This role is an invitation to create the extraordinary, one detail at a time.
- Prepare and produce pastries, desserts, cakes, breads, creams, doughs, and other sweet creations according to established recipes and quality standards.
- Take responsibility for the preparation and execution of your assigned pastry section, ensuring consistency in taste, texture, quality, and presentation.
- Support daily mise en place and ensure all preparations are completed accurately and on time for service.
- Support the Pastry Chef in the preparation and execution of specialty dinners, private events, celebrations, amenities, and bespoke guest experiences.
- Contribute ideas and suggestions that enhance the creativity, presentation, and culinary identity of the Pastry operation.
- Ensure all pastry products consistently meet the highest standards of freshness, flavour, texture, presentation, and portioning.
- Apply strong attention to detail when finishing and presenting pastries and desserts, recognising the importance of visual presentation within a luxury hospitality environment.
- Work closely with the Pastry Chef, Commis Chefs, Interns, and wider Culinary team to ensure smooth and efficient daily operations.
- Assist with stock organisation, food requisitions, receiving, and proper storage of pastry ingredients as required.
- Maintain a clean, organised, and efficient workstation, ensuring all equipment and tools are properly used and cared for.
- Follow all food safety, hygiene, and sanitation procedures in accordance with property standards and applicable regulations.
Qualifications
- A minimum of 2 years of experience in a similar Pastry Chef de Partie or equivalent role, preferably within a luxury hospitality environment.
- Professional training or a degree in Pastry, Culinary Arts, or a related field is preferred.
- Strong technical knowledge of pastry preparation, including doughs, creams, chocolate, desserts, cakes, and other pastry techniques.
- A genuine passion for pastry, with a creative approach and a strong appreciation for quality, precision, and presentation.
- Excellent attention to detail and the ability to consistently deliver high-quality products while working to deadlines.
- Ability to work independently within an assigned section while collaborating effectively with the Pastry Chef and wider Culinary team.
- A proactive and positive attitude, with a genuine willingness to support and guide junior team members.
Position Details:
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CCNL Federturismo
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Employment Type: Definite contract; Full-time
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Salary Range: €28.000 gross per year / 14 months
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information:
Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit
...
15/10/2026
Waiter/Waitress - The Social HubNew!
Your Mission, Should You Choose to Accept It
You're the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You'll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You'll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub.
In Case You Don't Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly ? be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do
- Welcome guests with energy and make them feel instantly at ease
- Take orders, serve dishes and share menu recommendations with confidence
- Keep the floor running smoothly by spotting what's needed before anyone asks
- Communicate clearly with bar and kitchen so every dish and drink lands perfectly
- Handle questions, requests and small hiccups with calm, friendly problem solving
- Keep your station clean, organised and ready for action
- Support colleagues during busy moments and create a great team rhythm
What You'll Have
- You have a natural feel for hospitality and love creating good moments
- You bring 1?2 years of restaurant or hospitality experience, or strong enthusiasm to learn
- You have great communication skills and enjoy connecting with people
- You manage multiple tasks without losing your cool
- You speak English and Italian; any extra languages are a plus
- You take pride in a clean, professional appearance
- You bring a positive attitude and enjoy being part of a supportive team
What We Offer:
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best.
- Starting salary: € 23,739.66 gross per year
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
...
15/10/2026
Cuoco per sala colazioni
Etjca Group S.P.A., agenzia per il lavoro, filiale di Firenze Scandicci, ricerca per importante struttura di lusso nel centro di Firenze,
CUOCO PER SALA COLAZIONE
La risorsa selezionata sarà inserita all'interno del team di cucina e si occuperà della preparazione di base per piatti caldi e freddi.
Requisiti:
-possesso del certificato HACCP in corso di validità;
-esperienze, anche brevi, pregresse in contesti di cucina;
-disponibilità per l'inserimento a partire dai primi di novembre.
Orario di lavoro:
-dalle ore 7:00 alle ore 11:00 per 6 giorni alla settimana.
CCNL 5° livello TURISMO CONFESERCENTI ALBERGHI
L'inserimento è previsto in somministrazione con finalità di stabilizzazione.
Etjca Group S.p.A. è autorizzata ad operare dal Ministero del Lavoro e delle Politiche Sociali (Aut. Min. Prot. N. 1309-SG del 23/02/2005).
L'offerta di lavoro è rivolta a tutti i candidati, senza distinzione di genere, ai sensi del D.Lgs. 198/2006 e s.m.i., e indipendentemente da età, etnia, credo religioso o orientamento sessuale, ai sensi dei D.Lgs. 215/2003 e 216/2003.
Si invitano i candidati a prendere visione dell'informativa privacy https://etjca.it/informativa-per-candidati/ (Reg. UE 679/2016 c.d. GDPR) pubblicata sul sito www.etjca.it.
Il servizio è gratuito.
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10/10/2026
