Se cerchi lavoro in Hotel o nel Turismo, in questa pagina trovi annunci per receptionist, guide turistiche, direttori d'albergo e addetti alle prenotazioni. La sezione accoglie ogni altra funzione legata all'accoglienza e ai viaggi, dalle agenzie turistiche alle strutture ricettive extralberghiere.
Trova l'impiego ideale per promuovere l'ospitalità e la bellezza del territorio italiano a ogni visitatore.

Trova lavoro per Hospitality/Turismo/Viaggi in Italia, Firenze:27

25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
Borgo Pignano Florence è un raffinato boutique hotel immerso in un parco di 5 ettari sulle suggestive colline fiorentine, a pochi minuti dal centro storico. La struttura, parte della prestigiosa collezione Relais & Châteaux, offrirà 32 camere e suite eleganti, una villa privata, una spa esclusiva, una piscina riscaldata, due ristoranti, due bar e suggestivi spazi per eventi. Un'oasi di relax e raffinatezza nel cuore della Toscana. Nel ruolo di Commis de rang parteciperai alle operazioni quotidiane della divisione Food & Beverage, contribuendo a rendere indimenticabile e personalizzato il soggiorno dei nostri Ospiti. Il/la candidato/a ideale ha una buona predisposizione al lavoro di squadra e conosce e applica con cura gli standard di servizio, contribuendo a creare una relazione piacevole con gli ospiti e con i colleghi RESPONSABILITÀ - Supportare lo Chef de Rang e il team nella preparazione e riassetto della sala e dei tavoli, assicurando che tutto sia impeccabile e a standard. - Occuparsi della pulizia e della preparazione di attrezzature, posate, bicchieri e stoviglie, verificando che tutto sia conforme agli standard. - Collaborare attivamente con il team per servire piatti e bevande, gestendo con attenzione le richieste degli ospiti e mantenendo un flusso di lavoro efficiente. - Assistere nella preparazione e nella consegna dei vassoi per il servizio in camera, garantendo puntualità e presentazione curata. - Familiarizzare con il menu del ristorante, inclusi gli ingredienti principali e le tecniche di preparazione, per poter rispondere a domande di base da parte degli ospiti.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is looking for a General Accountant to join the Team. Reporting to the Assistant Director of Finance, you will will support the accurate and timely management of key accounting functions, including general ledger, accounts payable, accounts receivable, and cashiering activities, ensuring full compliance with local regulations and Four Seasons corporate policies and procedures. What you will do - Support the day-to-day accounting operations, including general ledger activities, accounts payable and accounts receivable processes, monthly reconciliations, and period-end closings. - Ensure the accuracy of financial records by reviewing, reconciling, and processing accounting transactions in a timely manner. - Verify and match invoices, delivery notes, and purchase orders, ensuring compliance with company policies and approved purchasing procedures. - Process payments, prepare checks and supporting documentation, and maintain accurate financial records. - Allocate and record charges from hotel outlets and other operational departments to the appropriate accounts. - Maintain organized accounting files and documentation in accordance with company standards and audit requirements. - Ensure compliance with Four Seasons policies, internal controls, and confidentiality standards, promptly escalating any discrepancies or policy breaches to the Assistant Director of Finance. What you bring - At least one year of experience in Accounting, preferably within a fast-paced and service-oriented environment. - Strong interpersonal and relationship-building skills. - An analytical mindset with the ability to interpret financial information and to identify discrepancies. - A high level of integrity, professionalism, and discretion, combined with excellent written and verbal communication skills. - Solid understanding of Generally Accepted Accounting Principles (GAAP) and fundamental accounting practices. - Proficiency in Microsoft Office applications, particularly Excel and Word - Fluency in both Italian and English - A proactive, team-oriented approach and a commitment to delivering accurate, timely, and high-quality work. What we offer:  - Competitive salary and a comprehensive benefits package - Excellent Training and Development opportunities - Employee Discount for stays at any Four Seasons worldwide - Complimentary Dry Cleaning for Employee Uniforms - Employee Meals Schedule & Hours: Full time position, based in Florence. Successful candidates must hold legal authorization to work in Italy at the time of application.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
JOB SUMMARY  Areas of responsibility is our Cosimo rooftop Restaurant. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.   CANDIDATE PROFILE    Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.   CORE WORK ACTIVITIES   Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in the Restaurant ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.   Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws.   Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).   Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility.   Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations  ? Oversees the financial aspects of the department including purchasing and payment of invoices.     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts ? to get it right for our guests and our business each and every time.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. Four Seasons Hotel Firenze is currently looking for a talented Overnight Cook to join our Team. About the role The Overnight Cook prepares and serves food items for guests and employee during the overnight shift in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.  What you will do Prepare and serve food of consistent quality following recipe cards as well as production, portion, and presentation standards per order from servers; often working alone or without direct supervision.   Start food items that are prepared ahead of time, making sure not prepare beyond estimated needs.   Operate, maintain and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill.   Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per policies.   Assist with prep-work for next shift and with cleaning operations of the kitchen and storage areas.  Assist with food preparation in other kitchen areas when needed What you bring Cooking school or culinary institute education or equivalent experience.   A minimum of two years culinary experience.  Ability to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill.  Proficient knife skills and ability to multi-task.  Reading, writing and oral proficiency in the Italian language. English is a plus.     What we offer:  ?   Competitive Salary, wages, and a comprehensive benefits package ?   Excellent Training and Development opportunities ?   Employee Discount for stays at any Four Seasons worldwide ?   Complimentary Dry Cleaning for Employee Uniforms ?   Employee Meals Schedule & Hours: Full time position, overnight shifts. Successful candidates must hold legal authorization to work in Italy at the time of application. The position is at the C3 Level of the Tourism Collective Labor Agreement (CCNL), with a starting gross annual salary aligned with the contract's minimum standards and opportunities for growth based on experience
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
MAITRE In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l'unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienze indimenticabili ai nostri Ospiti. Se desideri crescere in un ambiente che promuove l'eccellenza, la qualità e la collaborazione, questa è l'opportunità giusta per te! Chi siamo? Rocco Forte Hotels è una Compagnia di alberghi di lusso, fondata da Sir Rocco Forte e sua sorella Olga Polizzi nel 1996, che ha l'obiettivo di offrire esperienze uniche e personalizzate in località europee iconiche come Roma, Firenze, Sicilia, Puglia, Regno Unito, Germania e Belgio. L'Hotel Savoy si trova in Piazza della Repubblica, nel cuore di Firenze, vicino al Duomo e a pochi passi dall'Arno, dal Ponte Vecchio, dal Giardino di Boboli e da Palazzo Pitti, così come dalle boutique degli stilisti più raffinati di Via Roma e di Via Tornabuoni. L'Hotel Savoy è un luogo in armonia con la cultura della città, dove è possibile gustare il meglio della cucina toscana e i migliori vini locali. Di cosa ti occuperai? In quanto Maitre sarai il nostro ambasciatore del Ristorante: coordinerai e supervisionerai il Team del ristorante per garantire la migliore esperienza agli Ospiti, offrendo un servizio impeccabile e personalizzato. Al fianco di professionisti di eccellenza, sarai responsabile di: ? Offrire ai nostri Ospiti un'esperienza culinaria eccellente e personalizzata, nel rispetto dei nostri standard e delle nostre procedure; ? Gestire il briefing di servizio per condividere informazioni, novità e preferenze degli Ospiti; ? Gestire e supervisionare il servizio del ristorante; ? Creare e mantenere un rapporto professionale con gli Ospiti; ? Creare e mantenere un rapporto professionale con i colleghi e gli altri reparti; ? Anticipare le esigenze e gestire i complaint degli Ospiti quando necessario; ? Formare e sviluppare il personale nelle attività quotidiane, nel rispetto dei nostri standard e delle nostre procedure; ? Supportare il Restaurant Manager nel monitoraggio dei livelli di stock e nell'allineamento agli obiettivi finanziari del reparto; ? Del raggiungimento degli obiettivi economici del ristorante; ? Supportare il sommelier nel processo di vendita dei vini, nel servizio e negli abbinamenti; ? Gestire le attività amministrative secondo necessità; ? Rispettare le norme nazionali in materia di salute e sicurezza e le istruzioni aziendali. Cosa ti offriamo? ? Opportunità di crescita unica: offriamo percorsi di carriera disegnati sulle tue ambizioni, con possibilità di specializzarti o di crescere. ? Attività di formazione e sviluppo (hard e soft skills) continue e specifiche per ruolo e reparto. ? Ambiente inclusivo e flessibile: siamo una realtà che promuove un ambiente di lavoro inclusivo, che valorizza la diversità e garantisce un equilibrio tra vita professionale e privata. ? Possibilità di soggiornare presso gli hotel della compagnia ad una tariffa ridotta (35€ a notte) al raggiungimento dei 6 mesi lavorativi. Si avrà diritto anche al 50% di sconto presso bar e ristoranti della Compagnia e al 20% di sconto su trattamenti di benessere presso le nostre Spa e sui prodotti ?Irene Forte?. ? Iniziative per il tuo benessere: portale BenefitHub con scontistiche su beni a 360°, flessibilità oraria e gestione del tempo. ? Un salario competitivo arricchito da un sistema di mance strutturato in maniera equa fra tutti i collaboratori. ? Contratto a tempo indeterminato; CCNL Settore Turismo, 3° Livello, RAL range: 28.000€ - 32.000€. Quali requisiti cerchiamo? ? Ottima conoscenza dell'italiano e dell'inglese, la conoscenza di una terza lingua è un plus. ? Solida esperienza professionale in un ruolo analogo presso hotel a 5 stelle e/o ristoranti di lusso; ? Conoscenza professionale della cucina italiana e dei vini italiani e internazionali; ? Certificazione HACCP valida; ? Familiarità con software di gestione F&B (ad es. Symphony) e pacchetto Microsoft Office; ? Preferibile certificazione come Sommelier Professionista e/o studi di gastronomia; ? Preferibile comprovata esperienza di formazione continua attraverso corsi di specializzazione, conferenze/workshop. Qual è il nostro iter di selezione? In Rocco Forte Hotels, puntiamo sulla trasparenza: dopo un primo contatto telefonico o via mail, seguirà un colloquio individuale con un responsabile HR o con il Manager di reparto ed infine organizzeremo un ultimo colloquio per valutare le tue competenze tecniche. Ti forniremo un feedback chiaro, indipendentemente dall'esito. Rocco Forte Hotels is an Equal Opportunity Employer e il presente annuncio garantisce le pari opportunità. I candidati, con l'invio del loro curriculum, autorizzano Rocco Forte Hotels al trattamento dei dati ai sensi della vigente normativa (d.lgs. 196/03).
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Toscana, Montemurlo - Hosco
Siamo alla ricerca di una persona con adeguata esperienza nel settore della ristorazione, capace di accogliere i nostri ospiti e guidarli nella scelta del miglior percorso enogastronomico, offrendo un servizio attento e curato.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
Borgo Pignano Florence è un raffinato boutique hotel immerso in un parco di 5 ettari sulle colline fiorentine, a pochi minuti dal centro storico di Firenze. La struttura, parte della prestigiosa collezione Relais & Châteaux, offrirà 32 camere e suite eleganti, una villa privata, una spa esclusiva, una piscina riscaldata, due ristoranti e suggestivi spazi per eventi. Un'oasi di relax e raffinatezza nel cuore della Toscana. PURPOSE OF THE JOB For the opening of our Borgo Pignano Florence, a luxury urban retreat affiliated with Relais & Châteaux, located within a 5-hectare park just steps away from the historic centre of Florence, we are seeking a Revenue & Reservation Supervisor. The candidate must be able to ensure the effective implementation of Revenue & Reservation standards and assist us in positioning this hospitality jewel at the top end of the luxury market. REPORTS TO: Cluster Sales & Marketing Director MAIN DUTIES & RESPONSIBILITIES Work side by side with the Reservation Manager in the following: Reservations: - Receive, evaluate, and manage reservation requests from all channels: email, telephone, OTA, GDS, direct website, and agencies, corporate accounts and business partners ensuring compliance with company standards - Ensure timely management of correspondence in accordance with company timelines and standards. - Accurately enter and manage reservations within the systems (PMS and connected platforms), including confirmations, modifications, and cancellations, verifying rates, sales conditions, guarantees, deposits, pre payments, payment methods and cancellation policy and with other departments for special requests - Verify booking conditions, payment methods, and correct sales rates. - Monitor incoming reservations and coordinate with the Front Office for room assignments and with other departments for special requests - Control and manage the "daily trace" on a daily base - Apply upselling and cross selling techniques, promoting higher room categories, dining, Spa Services, transfers, experiences and when appropriate the sister property Borgo Pignano Tuscany Revenue Management: - Operationally manage revenue management activities for Borgo Pignano Florence and Borgo Pignano Tuscany, implementing approved pricing strategies and contributing to achieving pricing strategies and financial goals for both properties - Monitor daily occupancy pick up, booking pace, lead time, cancellation, segmentation, ADR, RevPAR, channel mix and production by channel, identifying variances and opportunities for improvement - Update rates availability restrictions, minimum length of stay (MLOS), allotments, group blocks, rate codes and packages across systems and distribution channels - Optimize inventory during high and low demand periods, maintaining the most appropriate business mix while monitoring rate parity, competitive positioning and market performance - Prepare periodic reports and forecasts for both properties supporting management budget preparation and proposing corrective actions when necessary. - Maintain relationships with OTAs, tour operators, travel agencies, corporate partners and distribution vendors, contributing the onboarding of new channels, interfaces and rate products System, Distribution and Data quality: - Ensure the correct use and update of PMS, CRS, CRM, GDS, channel manager, RMS, and Business Intelligence systems, verifying data consistency and interface functionality. - Create and maintain rate categories, rate codes, packages, promotions, and sales conditions in compliance with brand and company standards. - Guarantee that availability, pricing, descriptions, amenities, and terms are always up to date and accurate across all channels, promptly reporting errors, discrepancies, or technical issues. - Maintain high standards of data quality, completeness, and confidentiality in compliance with GDPR and internal procedures. Operational Coordination and Guest Experience: - Proactively collaborate with Front Office, Housekeeping, Food & Beverage, Spa, and other departments to deliver a seamless, personalized guest stay. - Handle requests regarding celebrations, transfers, dietary requirements, room setups, Spa treatments, dining, and experiences, ensuring timely follow-up. - Maintain comprehensive knowledge of both properties, including room types and names, features, rates, outlets, menus, operating hours, meeting rooms, capacities, amenities, experiences, VIP standards, and loyalty programs (if applicable). - Stay informed about key attractions, activities, events, and local institutions in Florence and Volterra, sharing updated information with the Reservations and Front Office teams. - Ensure elegant, accurate, and consistent communication aligned with Borgo Pignano's positioning, creating a positive impression from the very first point of contact. Supervision and Standards: - Supervise daily department activities during the shift, setting operational priorities and verifying accuracy, timing, and proper handling of pending tasks. - Support the onboarding and training of the team on reservation procedures, revenue strategies, software systems, and service standards. - Assist in drafting, updating, and implementing SOPs, promoting procedural consistency and information sharing between the two properties. - Participate in operational briefings, departmental meetings, and training sessions, reporting results, critical issues, and operational needs to the line manager. - Collaborate with Finance on payments, deposits, commissions, refunds, and administrative anomalies.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is currently looking for an Accounting Manager to join our Finance team. Reporting to the Assistant Director of Finance, you will play a key role in ensuring the integrity of financial operations, supporting business performance, and maintaining compliance with local and international accounting standards. What you will do - Support the Assistant Finance Director in the day-to-day management of financial and accounting operations. - Oversee General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR) processes. - Ensure accurate and timely monthly, quarterly, and annual financial closings. - Ensure compliance with local tax regulations and international accounting standards (USALI). - Monitor and analyse key financial KPIs, including RevPAR, GOP, EBITDA, and cost control indicators. - Support the preparation of the annual budget and periodic forecasts. - Analyse variances between budgeted and actual results and propose corrective actions. - Collaborate with Department Heads to monitor and control operating costs. - Supervise the financial aspects of contracts and coordinate with the Legal Department on contractual matters, compliance, and risk assessment. - Manage internal and external audits, ensuring full compliance with company policies and regulations. - Oversee cash management and treasury cash flows. - Ensure the implementation of internal control procedures and fraud prevention measures. - Train, coordinate, and support members of the Finance team. What you bring - Degree in Economics, Finance, Accounting, or a related discipline. - 3?5 years of experience in a similar accounting or finance leadership role, ideally within hospitality. Previous experience in Hotel finance and/or a structured business environment is a strong asset. - Strong knowledge of accounting principles, Italian GAAP (OIC), statutory requirements, and USALI standards. - Experience with ERP systems such as SAP, Oracle, or hospitality finance platforms. - Excellent analytical, problem-solving, and organizational skills, with strong attention to detail. - Proven ability to manage priorities, meet deadlines, and lead high-performing teams. - Fluent in English and Italian, both written and spoken. What we offer:  ?   Competitive Salary aligned with experience and a comprehensive benefits package ?   Excellent Training and Development opportunities ?   Employee Discount for stays at any Four Seasons worldwide ?   Complimentary Dry Cleaning for Employee Uniforms ?   Employee Meals Schedule & Hours: ?     Full-time position based in Florence, Italy. Candidates must have valid authorization to work in Italy at the time of application.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.   Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.   PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is seeking a dynamic and talented Guest Services Manager to lead our Guest Services team and elevate our guest journey. Reporting to the Front Office Manager, you will oversee all aspects of guest arrivals, departures, transportation, and luggage services, ensuring seamless operations and an exceptional luxury experience. What you will do - Lead, coach, and develop the Guest Services team, fostering a culture of excellence, engagement, and luxury hospitality. - Ensure a seamless, personalized guest journey from arrival to departure, delivering exceptional service at every touchpoint. - Oversee guest transportation, luggage handling, escort services, golf cart operations, and valet parking services. - Support VIP arrivals, guest recognition initiatives, and service recovery efforts to enhance guest satisfaction and loyalty. - Maintain the highest standards of presentation, cleanliness, safety, and operational efficiency across all Guest Services areas. - Collaborate closely with Front Office, Concierge, Housekeeping, Security, and other departments to ensure smooth daily operations. - Monitor service quality and operational performance, identifying opportunities for continuous improvement and enhanced guest experiences. - Ensure compliance with company policies, safety procedures, and risk management standards, responding effectively to operational and emergency situations. - Support departmental financial objectives through effective workforce planning, scheduling, and resource management. - Act as Manager on Duty when required, providing leadership and ensuring exceptional service standards throughout the hotel. What you bring - 1-2 years of leadership experience within luxury hospitality or a guest-focused environment. - Previous experience in Guest Services or in a supervisory/management role with direct responsibility for guest experience and people leadership is considered a plus. - Ability to lead, coach, motivate, and develop diverse teams while fostering a culture of service excellence, employee engagement, and operational success. - Excellent personal presentation and interpersonal skills, an outgoing personality and a can-do approach to any request. - A valid driving license is required for this position. - Reading, writing and oral proficiency in the Italian and English language. Additional languages considered an asset What we offer:  - Competitive Salary, wages, and a comprehensive benefits package - Excellent Training and Development opportunities - Employee Discount for stays at any Four Seasons worldwide - Complimentary Dry Cleaning for Employee Uniforms - Employee Meals Schedule & Hours: Full-time position. This role requires flexibility to work weekends and public holidays. Applicants must have valid authorization to work in Italy at the time of application.
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. Il Four Seasons Hotel Firenze è attualmente alla ricerca di un Manutentor* di Turno con esperienza da inserire nel Team. Questa figura si occupa della manutenzione ordinaria e straordinaria dell'Hotel, rispondendo alle richieste degli ospiti e dei colleghi in maniera cortese e professionale. La risorsa ideale possiede almeno un anno di esperienza nel ruolo, con conoscenze in campo elettrico. E' richiesta la conoscenza della lingua italiana, mentre la conoscenza dell'inglese rappresenta un vantaggio. Contratto full time e a tempo determinato. Il ruolo prevede lavoro su turni, inclusi weekend e giorni festivi. I candidati devono essere legalmente autorizzati a lavorare in Italia al momento della candidatura. About the role Four Seasons Hotel Firenze is currently looking for an experienced Shift Engineer to join the Team. The Shift Engineer diagnoses and provides service and repairs to hotel equipment and responds to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies.  What you will do - Implement and handle preventative maintenance of all equipment and update appropriate logs.   - Diagnose and handle all repairs of equipment including motors, starters, breakers, chillers and associated equipment throughout the entire building.  - Respond to guest calls regarding maintenance of rooms and equipment in rooms or public area in a timely manner.   - Be familiar with all emergencies procedures and respond to all emergency conditions such as fires, power failures, etc.  - Clean all stations in Engineering, grease traps, plumbing stoppages and maintain an organized department and hotel.  - Install or relocate any additional equipment or existing equipment when necessary.  - Assist with energy conservation programs in the hotel.  - Install electrical and mechanical systems for renovations, outlet additions and associated equipment and provide electrical set ups for exhibits including maintenance of those set-ups.  - Where required assist with training to all department staff to ensure efficient operation, proper maintenance and repair to equipment.  What you bring: +1 year experience in a similar position.    Excellent personal presentation and interpersonal skills, an outgoing personality and a can-do approach to any request.  Working technical knowledge of general building maintenance and basic ability to operate computer equipment.  Reading, writing and oral proficiency in the Italian language. Proficiency in English is a plus.  What we offer:  ? Competitive Salary, wages, and a comprehensive benefits package ? Excellent Training and Development opportunities ? Employee Discount for stays at any Four Seasons worldwide ? Complimentary Dry Cleaning for Employee Uniforms ? Employee Meals Schedule & Hours: Full-time, fixed-term contract. This position requires working in shifts, including weekends and public holidays. Candidates must have legal authorization to work in Italy at the time of application. The position is at the C2 level of the Tourism Collective Labor Agreement (CCNL), with a starting gross annual salary aligned with the contract's minimum standards and opportunities for growth based on experience
25/08/2026
Nuovo!
Italia, Toscana, Firenze - Hosco
Your Mission, Should You Choose to Accept It You're the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You'll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You'll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub. In Case You Don't Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly ? be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do - Welcome guests with energy and make them feel instantly at ease - Take orders, serve dishes and share menu recommendations with confidence - Keep the floor running smoothly by spotting what's needed before anyone asks - Communicate clearly with bar and kitchen so every dish and drink lands perfectly - Handle questions, requests and small hiccups with calm, friendly problem solving - Keep your station clean, organised and ready for action - Support colleagues during busy moments and create a great team rhythm What You'll Have - You have a natural feel for hospitality and love creating good moments - You bring 1?2 years of restaurant or hospitality experience, or strong enthusiasm to learn - You have great communication skills and enjoy connecting with people - You manage multiple tasks without losing your cool - You speak English and Italian; any extra languages are a plus - You take pride in a clean, professional appearance - You bring a positive attitude and enjoy being part of a supportive team What We Offer: - The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future - The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like  and the  to create meaningful change - The chance to learn and grow in your role with the potential for future growth - Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! - A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best. - Starting salary: 23.830,90€ gross per year Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. 
25/08/2026
Nuovo!
Italia, Toscana, Florence - Hosco
POSITION SUMMARY   Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.