Trova lavoro per rooms division manager in Roma4
28/08/2026 Nuovo!
| Italia, Roma - Randstad Italia S.p.A. |
| Randstad Italia, divisione Hotellerie, ricerca per prestigiosa struttura alberghiera 4* in Roma Roma Muratella una figura da inserire come: ADDETTO AL RICEVIMENTO NOTTURNO Si offre: iniziale contratto a tempo determinato 12 mesi; Livello C1 ccnl Turismo AICA Luogo di lavoro: Roma - Muratella Orario di lavoro: 40h settimanali 5 giorni su 7 inclusi weekend e festivi. Fascia oraria: 23.00 / 07.00 - 18.00 / 2.30 Retribuzione annua: 25000€ - 28000€ esperienza1 anno Sei in possesso di questi requisiti? - Diploma di scuola superiore (la laurea in ambito turistico o economico costituisce un plus); - Esperienza pregressa di almeno 1-2 anni in ruoli di front office o contabilità alberghiera; - Ottima conoscenza della lingua inglese (livello B2/C1); la conoscenza di altre lingue straniere è considerata un vantaggio; - Conoscenza approfondita dei principali sistemi di gestione alberghiera (preferibilmente Opera PMS) e degli strumenti informatici (Excel, Outlook); - Competenze contabili di base e spiccate capacità analitiche; - Affidabilità, discrezione, precisione e capacità di lavorare con autonomia operativa. Se ritieni che il tuo profilo sia in linea con quanto richiesto, candidati subito! Il presente annuncio è rivolto a persone di genere femminile (F), maschile (M) e non binario (NB) ai sensi della Legge n. 300/1970, del Decreto Legislativo n. 198/2006 e del Decreto Legislativo n. 96/2026 ed è aperta a qualsiasi persona nel rispetto della diversity e dell'inclusività. Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.randstad.it/privacy/) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR). € 25000 - € 28000 annuale |
28/08/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| At the historical St. Regis Rome we are looking for a I° Maître. Reporting to the F&B Services & In Room Dining Manager, the I° Maître will be part of the passioned F&B team, proud to engage our guests and to create exquisite moments in the unique atmosphere of our LUMEN Cocktails & Cuisine and Lumen Garden, a real urban oasis in the city center. JOB SUMMARY Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility. Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations in absence of Assistant Restaurant Manager. ? Oversees the financial aspects of the department including purchasing and payment of invoices. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
28/08/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| What will be your mission? At Anantara Palazzo Naiadi Rome Hotel, luxury is not simply delivered ? it is lived, every day. Set in a magnificent crescent-shaped marble palazzo overlooking Piazza della Repubblica, the hotel is one of Rome's most distinctive five-star addresses, with 232 rooms and suites, a panoramic rooftop terrace and pool, refined dining experiences, and an extraordinary setting suspended above the ancient Baths of Diocletian. As part of Anantara Hotels & Resorts, a luxury brand built around immersive, destination-led hospitality and ?Unforgettable Journeys?, this role offers the opportunity to shape exceptional guest experiences in one of the Eternal City's most iconic luxury hotels. We are seeking an accomplished, charismatic and highly operational Front of House Manager to lead the heart of the guest journey and ensure seamless, elegant and personalised service from arrival to departure. This is a pivotal leadership role for a hospitality professional who understands that true luxury lies in flawless execution, genuine warmth and anticipatory service. At Anantara Palazzo Naiadi Rome Hotel, you will oversee the full Front of House operation, elevating every touchpoint in an environment where historic grandeur meets contemporary luxury. The successful candidate will supervise and inspire the teams across: Front Office Concierge Guest Relations Porters Doormen Courtesy Car operations You will be responsible for creating a culture of excellence, ensuring the highest standards of service, presentation and efficiency, while driving guest satisfaction, team engagement and operational performance. What will you do? - Lead, manage and develop all Front of House departments, ensuring a consistently exceptional guest experience. - Oversee daily operations across Front Office, Concierge and Guest Relations, ensuring service is intuitive, efficient and personalised. - Supervise the Porters, Doormen and Courtesy Car teams, ensuring a polished and professional arrival and departure experience. - Act as a visible and inspiring leader in the lobby and public areas, setting the tone for luxury hospitality at every moment. - Ensure smooth communication and collaboration with Housekeeping, F&B, Engineering, Security and all operational departments. - Drive service excellence through coaching, training and performance management. - Handle guest feedback, special requests and service recovery with confidence, empathy and discretion. - Monitor departmental procedures, standards and compliance, ensuring flawless execution and attention to detail. - Support budgeting, scheduling, workforce planning and productivity across the Front of House function. - Champion the hotel's luxury positioning and contribute to delivering the distinctive Anantara guest experience. What are we looking for? - Proven experience in a senior Front Office or Rooms Division leadership role within a luxury hotel environment. - A strong understanding of high-end guest expectations and personalised service culture. - Demonstrated experience leading multi-skilled Front of House teams in a fast-paced, service-driven operation. - A natural host with excellent interpersonal, organisational and problem-solving skills. - Strong operational presence, with the ability to remain calm, composed and solutions-focused under pressure. - A collaborative leadership style and a passion for developing talent. - Excellent command of English; additional languages will be considered a strong advantage. - A genuine passion for luxury hospitality, guest engagement and creating memorable experiences. - Knowledge of thai culture will be valued Why choose us? This is far more than a departmental management position. It is an opportunity to lead the first and last impression of one of Rome's most remarkable luxury hotels ? a property defined by historic architecture, an exceptional central location, elegant Neoclassical interiors, and a guest experience rooted in both place and refinement. For the right candidate, this role offers the chance to make a visible impact, lead a high-profile operation and grow within an internationally recognised luxury hospitality brand that continues to invest in elevated service culture and team member development. At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. - Salary starting from €34K gross per year + MBO |
28/08/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| What will be your mission? Anantara Palazzo Naiadi Rome Hotel is looking for a highly capable and service-driven Front Office Supervisor to join its Front of House leadership team. Located in Piazza della Repubblica, the hotel is one of Rome's leading luxury addresses, with 232 rooms and suites, a rooftop terrace and pool, and a guest experience shaped by the standards of Anantara Hotels & Resorts. Reporting directly to the Front of House Manager, this is an ideal opportunity for a hospitality professional who is ready to take full control of the daily Front Office operation, lead from the floor, support and develop the team, and ensure a smooth, confident and polished guest journey at every stage. What will you do? - Supervise daily Front Office operations - Support and coordinate the Reception team during daily activities - Ensure high standards of guest service and satisfaction - Handle guest requests and operational challenges with professionalism and empathy - Collaborate closely with Housekeeping, Concierge and operational departments - Ensure compliance with luxury hospitality procedures and standards - Assist the Front Office Manager with departmental operations What are we looking for? - Supervise and lead the daily operation of the Front Office - Ensure smooth handling of arrivals, departures, room allocations, guest preferences and billing procedures - Act as the main operational reference point for the department on a day-to-day basis - Maintain excellent service standards and a strong guest-focused culture across all shifts - Handle guest enquiries, complaints and service recovery with professionalism and confidence - Support, coach and develop the Front Office team to ensure consistency and performance - Coordinate closely with Housekeeping, Concierge, Guest Relations, Butlers and other operational departments - Oversee shift organisation, team presence, and operational follow-up - Ensure compliance with procedures, standards, reporting and system accuracy - Step into a broader departmental leadership role whenever required by the operation - Previous experience in a supervisory or managerial Front Office role within a luxury hotel - Strong operational knowledge of Front Office procedures and guest service standards - Confidence in leading a team and managing the department on a daily basis - A hands-on approach, strong organisational skills and excellent attention to detail - Ability to remain calm and effective in a fast-paced luxury environment - Excellent communication and interpersonal skills - Fluency in English and Italian; additional languages are an advantage Why choose us? This role offers genuine scope and visibility within a high-profile luxury environment. It is an opportunity to take on a position with real responsibility, work closely with senior Front of House leadership, and contribute directly to the delivery of a refined and memorable guest experience under the Anantara brand, known for immersive luxury hospitality and Unforgettable Journeys. If you are ready for a role that offers the substance of a Front Office Manager position within a new and dynamic structure, we would be delighted to hear from you. At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. - Salary starting from €27K gross per year |