Find jobs for store manager in Ferno37

30/10/2026
New!
Italy, Lombardy, Milan - Hosco
JOB SUMMARY The Executive Assistant Manager in Charge of Quality supports the General Manager in the overall leadership and day-to-day operations of the hotel. This role is responsible for ensuring operational excellence across key departments, maintaining brand standards, enhancing guest satisfaction, and driving a culture of continuous improvement. Working closely with department heads, the Executive Assistant Manager oversees service delivery, monitors quality performance, and ensures that operational procedures are consistently implemented across the property. The role also focuses on employee engagement, guest experience, and the achievement of financial and operational objectives. Key Responsibilities - Support the General Manager in the daily management and strategic direction of the hotel. - Oversee and coordinate the activities of key operational departments, ensuring efficient and effective service delivery. - Drive quality assurance initiatives and ensure compliance with Marriott and hotel standards, policies, and procedures. - Monitor guest satisfaction metrics, online reviews, and customer feedback, implementing action plans to continuously improve the guest experience. - Lead, coach, and develop department managers and team members to foster a high-performance culture. - Ensure service excellence by maintaining the highest standards of hospitality, professionalism, and attention to detail. - Analyze operational and financial performance indicators and support the implementation of initiatives to improve productivity and profitability. - Collaborate with department heads to identify opportunities for process improvements and operational efficiencies. - Ensure compliance with health, safety, and security regulations and company policies. - Participate in budgeting, forecasting, and business planning activities. - Act as a key point of contact in the absence of the General Manager and provide leadership during critical situations. Candidate Profile - Previous experience in a managerial role within the hospitality industry. - Strong leadership and people management skills. - Proven ability to manage multiple departments and priorities in a fast-paced environment. - Excellent interpersonal, communication, and problem-solving abilities. - Strong analytical and organizational skills. - Results-oriented mindset with a strong focus on guest satisfaction and operational excellence. - Fluent in English; additional languages are considered an advantage. - Proficiency in Microsoft Office and hotel management systems. Core Competencies - Leadership and team development - Quality management and continuous improvement - Guest experience and customer service excellence - Operational and financial acumen - Strategic thinking and decision making - Effective communication and stakeholder management - Planning, organization, and execution - Problem solving and adaptability   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
30/10/2026
New!
Italy, Lombardy, Milan - Hosco
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Complete appropriate safety training and certifications to perform work tasks. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests' service needs in a professional, positive, and timely manner. - Thank guests with genuine appreciation and provide a fond farewell. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Assist other employees to ensure proper coverage and prompt guest service. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Provide assistance to coworkers, ensuring they understand their tasks. - Talk with and listen to other employees to effectively exchange information. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Assists Management - Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties. Working with Others - Support all co-workers and treat them with dignity and respect. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces. - Move up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. - Ensure staff is working together as a team to ensure optimum service to guests. Greeting and Seating - Thank every guest upon departure, invite them to return, and wish them a fond farewell. Closing - Check with captain or supervisor before leaving at end of shift. Steps of Service - Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared according to department standards and tables are properly crumbed when appropriate. - Cash handling tasks: handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.         At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
30/10/2026
New!
Italy, Lombardy, Cologno Monzese - Adecco Italia
Profilo Adecco filiale di Cologno Monzese ricerca per panificio/pasticceria un/una addetto/a al banco con esperienza. La risorsa sara inserita in un contesto di industria alimentare dedicata alla produzione e vendita di prodotti da forno e di pasticceria, con attivita a diretto contatto con la clientela. Responsabilita Gestire il banco di panificio/pasticceria garantendo un servizio accurato e ordinato alla clientela. Utilizzare correttamente le bilance per pesare i prodotti alimentari assicurando il rispetto delle indicazioni e delle richieste dei clienti. Operare alla cassa gestendo pagamenti in contanti, con carte e dispositivi POS. Curare l'esposizione dei prodotti da forno e di pasticceria al banco mantenendo gli standard igienici e qualitativi richiesti dall'industria alimentare. Supportare le attivita di vendita diretta al cliente fornendo informazioni sui prodotti e contribuendo alla gestione ordinata dei flussi di clientela. Skill e Professionalita Competenza nell'utilizzo di bilance elettroniche e strumenti di pesatura per la gestione corretta dei prodotti alimentari da banco. Capacita di utilizzo della cassa e dei sistemi POS garantendo transazioni precise, tracciabili e conformi alle procedure aziendali. Esperienza pregressa come addetto/a alle vendite, preferibilmente in panificio, pasticceria o altri contesti dell'industria alimentare al dettaglio. Buone capacita relazionali e comunicative per interagire in modo professionale e chiaro con la clientela durante tutte le fasi di acquisto. Attenzione all'ordine, all'igiene e al rispetto delle norme basilari di sicurezza alimentare durante la gestione del banco e dei prodotti. Informazioni retributive Retribuzione: 800/910 euro mensili Qualifica: Addetto/a al banco Benefit Contratto iniziale in somministrazione con possibilita di inserimento diretto in futuro. Inserimento part-time 30h con orario su turni mattutini e pomeridiani pianificati in anticipo con il responsabile di negozio. Organizzazione dei turni dal lunedi alla domenica con riposi settimanali. Ambiente di lavoro strutturato in panificio/pasticceria con processi organizzativi chiari e ruoli definiti al banco. Possibilita di consolidare esperienza pratica nell'industria alimentare al dettaglio con contatto diretto con il pubblico. I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
30/10/2026
New!
Italy, Lombardy, Milano - LHH
Per conto di una nota realtà di medie dimensioni operante nel settore del lusso, caratterizzata da un posizionamento distintivo e da una forte attenzione alla qualità e all'esperienza del cliente, siamo alla ricerca di un/una Retail Manager con consolidata esperienza nel settore. Responsibilities La figura si occuperà delle seguenti attività: - Definire e implementare le strategie retail in linea con gli obiettivi aziendali. - Coordinare, sviluppare e motivare i team di vendita, promuovendo una cultura orientata alla performance e all'eccellenza del servizio. - Monitorare i KPI commerciali e le performance dei punti vendita, individuando opportunità di miglioramento. - Garantire un'esperienza cliente coerente con il posizionamento premium del brand. - Analizzare i risultati di vendita e definire piani d'azione per incrementare fatturato, redditività e produttività. - Collaborare con le funzioni aziendali coinvolte nello sviluppo delle strategie commerciali e retail. Your Profile Cerchiamo un professionista senior che abbia maturato almeno 10 anni di esperienza in ruoli di Retail Management , preferibilmente nel settore del lusso o in contesti premium strutturati. Completano il profilo: - Solida esperienza nella gestione e nello sviluppo di reti retail presso realtà operanti nel Lusso. - Spiccate capacità manageriali, leadership e people management. - Forte orientamento ai risultati e sensibilità commerciale. - Ottime capacità analitiche e decisionali. - Attitudine strategica, visione d'insieme e capacità di operare in contesti dinamici. - Eccellenti capacità relazionali e attenzione alla qualità dell'esperienza cliente. - Pregressa esperienza presso società di consulenza. «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
30/10/2026
New!
Italy, Lombardy, Milan - Hosco
POSITION SUMMARY The successful candidate will join the F&B Front department. Together with the other supervisors, they will act as the main point of contact between management and operational staff. They will work across different shifts and services, depending on operational requirements. We are looking for someone currently in a similar role with solid experience in businesses similar to ours, particularly in the hospitality sector. Profile - Guest-focused, attention to detail, problem-solving skills and service-oriented, good communication skills, flexibility and adaptability, proactivity and initiative, excellent organisational and leadership skills. - Excellent level of English   Main responsabilities - On-floor presence, operational management, front-of-house service - Team management during service, organisation of the team before, during and after service - Management and coordination of temporary staff, in compliance with current regulations - Order management and stock control via the Marriott management system - Knowledge of Micros Opera or other front-of-house order management applications is preferred - Knowledge of dishes and the ability to describe them to guests - Knowledge of wines and basic food and wine pairing - Compiling orders and ensuring pantry stock levels - Checking and arranging the mise en place for the dining room and bar - Preparing set-ups for events and banqueting - Knowledge and application of HACCP rules   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
30/10/2026
New!
Italy, Lombardy, Milano - LHH
Per una importante azienda cliente operante nel settore Retail, siamo alla ricerca di un Retail Director che seguirà il mercato Italia. Responsibilities La figura si occuperà delle seguenti attività: - Definire e implementare la strategia Retail Italia in linea con gli obiettivi globali del Gruppo. - Garantire il raggiungimento dei target di fatturato, marginalità e produttività della rete. - Analizzare KPI commerciali e performance di negozio identificando azioni correttive e opportunità di sviluppo. - Elaborare budget, forecast e business plan annuali. - Monitorare costantemente il mercato, i competitor e i trend del settore. - Assicurare elevati standard operativi in tutti i punti vendita. - Garantire la corretta implementazione di procedure, policy e linee guida aziendali. - Ottimizzare processi e organizzazione della rete retail. - Supervisionare la gestione di stock, inventari e produttività. - Guidare, sviluppare e motivare il management team retail nazionale. - Gestire direttamente Area Manager, Operations, Visual Merchandising e Trainer di Prodotto - Collaborare con HR per attività di recruiting, onboarding, performance management e retention. - Promuovere una cultura orientata alla performance, all'engagement e alla customer excellence. - Garantire una customer experience coerente con il posizionamento premium del brand. - Assicurare l'eccellenza nell'esecuzione del Visual Merchandising e delle iniziative commerciali. - Monitorare i principali indicatori di customer satisfaction e clienteling. - Supportare i progetti di espansione e sviluppo della rete retail italiana. - Partecipare all'apertura di nuovi punti vendita e ai progetti di ristrutturazione e relocation. Your Profile Verranno prese in considerazione figure in possesso dei seguenti requisiti: - Esperienza di almeno 10-15 anni nel Retail, preferibilmente nel Fashion e/o Lifestyle. - Esperienza consolidata nella gestione di reti retail complesse e multiregionali. - Elevata capacità di analisi dei KPI commerciali. - Ottima conoscenza delle dinamiche P&L Retail. - Forte orientamento a performance e risultati. - Leadership autorevole e orientata allo sviluppo delle persone. - Visione strategica e mindset imprenditoriale. - Eccellenti capacità relazionali e di stakeholder management. - Forte capacità decisionale. - Approccio dinamico, hands-on e orientato alla soluzione. - Conoscenza fluente della lingua inglese Pacchetto retributivo: Inquadramento previsto: Dirigente Ral: € 90.000 - 110.000 + mbo Benefit: auto aziendale #LI-MC7 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
08/10/2026
Italy, Lombardy, Milano - Humangest S.p.A.
Humangest s.p.a., Filiale di Milano, per una nuova apertura presso il Centro Sarca, è alla ricerca di uno Shift Manager da inserire nel team. La risorsa si occuperà di: - Coordinare il team durante il turno - Organizzare le attività e distribuire le mansioni - Garantire gli standard di servizio, qualità e igiene - Supportare operativamente il team durante il servizio - Gestire eventuali esigenze e problematiche dei clienti - Collaborare con il responsabile del punto vendita Cerchiamo una persona: - Con esperienza nella ristorazione, preferibilmente in ruoli di responsabilità - Dinamica, organizzata e affidabile - Con buone capacità di leadership e gestione del team - Disponibile a lavorare su turni, weekend e festivi Offriamo: - Contratto part-time 30 ore settimanali - 4° livello CCNL Turismo e Pubblici Esercizi - Inserimento in occasione di una nuova apertura - Possibilità di crescita professionale  Sede di lavoro: Centro Sarca, Sesto San Giovanni (MI) "SGB Humangest offre ai lavoratori e lavoratrici pari opportunità di impiego ed è orientata verso la diversità e l'inclusione sul luogo di lavoro. Ogni Società del Gruppo ripudia, in qualsiasi fase di accesso all'occupazione e al lavoro, qualunque forma di discriminazione basata su razza, colore, genere, religione, orientamento sessuale, nazionalità, disabilità o altre caratteristiche personali protette, come definite dalle leggi nazionali vietandone la realizzazione al proprio interno"  #nordovest
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