Find jobs for service manager in Rome12

24/08/2026
New!
Italy, Lazio, Rome - Hosco
At the historical St. Regis Rome we are looking for a I° Maître. Reporting to the F&B Services & In Room Dining Manager, the I° Maître will be part of the passioned F&B team, proud to engage our guests and to create exquisite moments in the unique atmosphere of our LUMEN Cocktails & Cuisine and Lumen Garden, a real urban oasis in the city center. JOB SUMMARY Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.   CANDIDATE PROFILE   Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.   CORE WORK ACTIVITIES  Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.   Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws.   Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).   Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility.   Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations in absence of Assistant Restaurant Manager. ? Oversees the financial aspects of the department including purchasing and payment of invoices.  What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform  #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
24/08/2026
New!
Italy, Lazio, Rome - Hosco
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB Guest Relations ? Key Contact for Our Clients As the primary point of contact for our guests, the Guest Relations professional embodies the soul and excellence of the chalet. A true conductor of the guest experience, he/she anticipates, coordinates, and personalizes every stage of the stay to deliver an unforgettable experience, with particular attention to VIP guests. Guest Experience & Satisfaction - Deliver a unique, seamless, and memorable experience to every guest before, during, and after their stay, - Provide a personalized welcome, taking into account guest preferences and profiles, - Ensure regular follow-up throughout the stay (in-room accompaniment, presentation of services, interactions in common areas), - Anticipate and respond to requests, manage unforeseen situations, and coordinate internal and external services, - Oversee complaint management and ensure prompt, satisfactory resolution, - Update guest profiles and conduct pre-arrival research to personalize the welcome.   Interdepartmental Coordination - Act as the liaison between Front Office, Housekeeping, Food & Beverage, Concierge, Spa, and Management, - Provide operational support to teams as needed (check-in/check-out, room inspections, bar or breakfast service), - Be present during key moments (VIP arrivals, peak periods, events).   Ambassador of the Property - Represent the chalet's image and values with professionalism, elegance, and warmth, - Build and maintain trusted relationships with guests, partners, and teams, - Apply and ensure compliance with service standards and safety regulations.   Sales & Guest Loyalty - Actively promote all hotel services and encourage their use, - Propose and organize tailor-made services to enhance the guest experience, - Contribute to guest loyalty through personalized relationships and exceptional service.   ABOUT YOU                  Passionate about guest relations, you combine a strong service mindset with excellent communication skills and impeccable presentation. Curious and open-minded, you enjoy personalizing each stay thanks to your excellent memory and broad general knowledge. Organized, detail-oriented, and versatile, you know how to anticipate needs, manage priorities, and maintain a high level of professionalism in all circumstances. Key Skills - Experience in luxury hospitality. - Knowledge of the region and its attractions. - Proficiency with IT tools and hotel management systems. - You communicate easily with both teams and guests, using appropriate and professional communication skills in Italian and English. Experience Hospitality, the Experimental Way ! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: - Training and career development opportunities, - Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more, - Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).
24/08/2026
New!
Italy, Lazio, Rome - Hosco
The Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly corporate and MICE clients. Acting as a trusted commercial partner to customers, the role focuses on strategic account management, proactive business development and close collaboration with on-property teams to deliver exceptional customer experiences and measurable commercial results. What will I be doing? · Analysis market trends and competitor activity to identify business leads; · Manage and grow an existing portfolio of corporate and MICE accounts; · Proactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities; · Work within current business strategies and recognizing potential opportunities; · Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs; · Support site inspections, client entertainment and key customer events; · Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads; · Answer customer queries in a prompt and professional manner; · Manage self-performance in compliance with company policies and procedures. What are we looking for? An Account Director serving Hilton brands is always working on behalf of the hotel serving our Guests. They must be a good team player, working with other Team Members. To successfully fill this role, they should maintain the attitude, behaviors, skills, and values that follow: · Positive attitude and excellent communication skills; · Commitment to delivering a high level of customer service; · Excellent grooming standards; · Excellent negotiation, presentation and relationship building skills; · Fluent Italian and English, written and spoken (additional languages are a plus); · Flexibility to respond to a range of different work situations; · Ability to work under pressure and under own initiative; · Proven experience in an Account Director / Senior Sales Manager role or similar. It would be advantageous in this position to demonstrate the following capabilities and distinctions: · Knowledge of local market; · Knowledge of international markets; · Knowledge of hospitality; · Passion for sales and for achieving targets and objectives; · Degree-level qualification in a relevant field. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
24/08/2026
New!
Italy, Lazio, Rome - Hosco
JOB SUMMARY The Westin Excelsior Rome is currently looking for a Security Manager ? Loss Prevention.  Reporting directly to the General Manager, the Security Manager manages the daily functions of the security/loss prevention department and focuses on ensuring guest and associate satisfaction while achieving the operating budget and maximizing the financial performance of the department. The role will be responsible for the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. The impact you'll make Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety and loss prevention operations provides the guest the same sense of security as they feel in their own home. CORE ACTIVITIES   Managing Security/Loss Prevention Operations - Assists the Chief Engineer in administering fire prevention programs and emergency preparedness. - Follow proper key control guidelines in loss prevention and in the property. - Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. - Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. - Develops and implements emergency procedures. - Comply with applicable federal, state and local law and safety regulations and implement's local authority requirements - Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. - Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. - Maintains required reports and documentation regarding patrols of property and parking areas. - Follow Duty of Care process for the protection of guests and associates. - Follows up on all unusual activities in and around the property that would impair the wellbeing of guests and associates. - Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Implements action plans to monitor and control risk. - Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. - Oversees and guides the efforts of the Accident Prevention Committee. - Oversees first aid program for guests and associates. - Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. - Conducts investigation of all losses of property assets and refers to proper management for disposition. - Recommends follow-up action for security breaches. - Deploys security staff to effectively monitor and protect property assets. - Comply with all Corporate Security safety and security management guidelines and procedures. - Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. - Recognize success across areas of responsibility. - Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. - Provides means for obtaining necessary medical attention on a timely basis. - Conducts hourly employee performance appraisals according to Standard Operating Procedures. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Maintain first aid and CPR certifications required for Security officers. Leading Security/Loss Prevention Teams - Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety. - Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. - Encourages and builds mutual trust, respect, and cooperation among team members. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides an open door policy. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. - Celebrates successes by publicly recognizing the contributions of team members. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensuring Exceptional Customer Service - Meet quality standards and customer expectations on a daily basis. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. - Provides services that are above and beyond for customer satisfaction and retention. - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Empowers employees to provide excellent customer service. - Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. Conducting Human Resources Activities - Enforces brand Standard Operating Procedures through documentation efforts. - Train all associates on the four parts of OSHA. - Train all new hires on loss prevention policies and procedures. - Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security. - Oversees all investigations for incidents related to both guests and associates. - Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system. - Assists in minimizing cost of accident claims through aggressive claims management. - Brings issues to the attention of Human Resources as necessary. - Strives to improve service performance. - Administer property policies fairly and consistently. Additional Responsibilities - Analyzes information and evaluating results to choose the best solution and solve problems. - Develops liaison with local law enforcement and emergency services. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Provides guidance in setting health and safety policies and standards   What we are looking for: The ideal candidate has a passion for security and loss prevention activities with a strong interest in rooms operations too. EXPERIENCE - 2 - 4 years' experience in the security/loss prevention within the hospitality industry - Background in luxury hospitality operations - Fluency in English and Italian is mandatory MANAGEMENT COMPETENCIES Leadership - Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing Marriott in alignment with its values. - Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. - Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.  Managing Execution - Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required - Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships - Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.  - Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott's Spirit to Serve. - Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability - Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Personal Expertise - Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges - Emergency Response - Knowledge of fire safety (e.g., location of fire exits, location of fire safety equipment, and fire emergency plans), knowledge of emergency procedures related to situations such as floods, severe weather, bomb threats, robberies, and natural disasters. - Investigations/Reports - The ability to conduct legally defensible investigations including conducting interviews, information retention, preservation of evidence, and writing of reports. This includes working with insurance companies on the claims process. -   - Security/Loss Prevention - Knowledge of the procedures and techniques for property surveillance, property locks and keys, emergency situations, and legally defensible incident, accident, and injury investigations.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.
24/08/2026
New!
Italy, Lazio, Rome - Hosco
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB Permanent position starting May 2026. As a Reservation Agent, you will oversee a range of tailor-made services for individual clients. Your responsibilities will include: Reservations Manager of individual, travel agencies, corporate guests - Entering and checking individual, travel agencies and corporate reservations in compliance with the Group's procedures (booking entry, rates, credit cards, client requests, room allocations), - Proactively manage reservation requests via email/phone by sending proposals and stay confirmations, while ensuring corrects rates information. - Monitoring the volume of indirect bookings by identifying corporate and leisure guests, while encouraging direct reservations. - Assist guests with inquiries, requests, or changes to existing reservations, including modifications to booking dates, room types, or special accommodations, and provide solutions to ensure guest satisfaction and retention. - Promote hotel services, amenities, and packages to guests during the reservation process, identifying opportunities for upselling or cross-selling to enhance the guest experience and maximize revenue for the hotel. Reporting and Administrative follow-up - Tracking payments and commissions related to group and agencies bookings - Ensure that all requests received by email throughout the day are addressed and maintain a daily follow-up on requests, prioritizing those that require immediate attention Corporate account management & development / follow-up & loyalty / contract preparation - Managing corporate accounts during trade fairs, peak season, and follow-up activities, - Maintaining existing client relationships through proactive follow-ups - Identifying new accounts for business development purpose. Manage training and oversee correct application of reservation & sales processes - Monitoring the daily activity and data entry - Ensuring proper follow-up of procedures and accurate data entry (client merge, experience process, profile notes) ABOUT YOU We are looking for someone passionate about the hospitality industry, with a professional appearance and proficiency in English. You have initial experience in a similar position in a high-end hotel. You have strong interpersonal skills with clients and are able to work independently. You demonstrate good adaptability and decision-making skills. You speak Italian and fluent English; a third language (French) would be an advantage. Knowledge of the Opera Cloud software would be a plus. Experience Hospitality, the Experimental Way ! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: - Training and career development opportunities. - Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more. - Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).
24/08/2026
New!
Italy, Lazio, Rome - Hosco
Entra a far parte del nostro team! Per una delle nostre strutture alberghiere Cluster siamo alla ricerca di figure Bell Boy dinamiche e orientate al servizio da inserire nel proprio team. La risorsa rappresenterà uno dei primi punti di contatto con i nostri ospiti, contribuendo a garantire un'esperienza di accoglienza di elevato livello attraverso professionalità, disponibilità e attenzione ai dettagli. Principali responsabilità: - Accogliere gli ospiti al loro arrivo e supportarli durante le operazioni di check-in e check-out - Assistere gli ospiti con il trasporto dei bagagli da e verso le camere - Accompagnare gli ospiti nelle camere fornendo informazioni sui servizi dell'hotel - Gestire richieste e fornire supporto per garantire un'esperienza eccellente - Collaborare con il reparto Front Office per assicurare un servizio efficiente - Mantenere elevati standard di cortesia, professionalità e presentazione personale Requisiti richiesti: - Anche breve esperienza pregressa in ruolo analogo a contatto con il cliente - Buona conoscenza della lingua inglese; la conoscenza di ulteriori lingue sarà considerata un plus - Ottime capacità relazionali e orientamento al cliente - Dinamicità, flessibilità e predisposizione al lavoro in team - Disponibilità a lavorare su turni, inclusi weekend e festivi - Patente B e auto propria Si offre - Contratto secondo il CCNL Turismo; - Retribuzione lorda annuale compresa tra €21000 e €22000; - Mensa aziendale; - Percorsi di formazione e sviluppo professionale. - Ambiente dinamico e orientato alla crescita professionale. - Possibilità di stabilizzazione all'interno della struttura. Sede di lavoro: Roma Parco de' Medici Se desideri intraprendere un percorso nel mondo dell'Hospitality inviaci pure la tua candidatura. La ricerca è rivolta a candidati di entrambi i sessi (L. 903/77 e D.Lgs. 198/2006).
24/08/2026
New!
Italy, Lazio, Rome - Hosco
At the historical The St. Regis Rome we are sourcing for a Chef de rang (temporary contract). The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the F&B Service & In room Dining Manager the role will be part of the F&B team, proud to engage our guests and to create exquisite moments. Serve food courses and alcoholic/non-alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all chinaware, glassware, and silverware prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language.   CORE WORK ACTIVITIES - Welcome guests and promptly attend to their tables, delivering a warm and personalized service experience. - Serve food and beverages to guests, providing knowledgeable recommendations. - Demonstrate excellent menu knowledge and confidently assist guests with questions, dietary requirements and special requests. - Record transactions in the MICROS system correctly and timely. - Anticipate the needs of the guests and check-in throughout the dining experience to assure satisfaction with food and beverage offerings. - Clean tables, complete closing duties and re-stock tableware and other supplies. - Communicate effectively with the kitchen regarding menu questions, waiting time, recook orders, product availability, allergies, dietary requirements and special requests. - Follow cycle time guidelines for all meals. - Maintain cleanliness and organization of work areas throughout the shift. - Inspect the cleanliness and presentation of all chinaware, glassware, silverware and service equipment prior to use. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with all company, health, safety and security policies and procedures. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Comply with quality assurance expectations and standards. - Perform other reasonable job duties as requested by Supervisors. - Welcome guests and be the brand ambassador; manage guest's requests and complaints in line with our service culture. - Comply with all health, safety and hygiene standards and policies. - Assist colleagues and support other operational areas when required. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Exceptional storytelling and guest engagement skills. - Passion for the hospitality industry.  - Possess a good command of English and Italian.  - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry - Good organization skills with attention to detail. - Good leadership and training experience. - Able to work in a fast-paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform.   #LI-FG1     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
24/08/2026
New!
Italy, Lazio, Rome - Hosco
For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Sommelier. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. You are a passionate Sommelier who is always on the lookout for new beverage trends and supervising others to do the same. When you are on the floor, you create energy that is both welcoming and exciting. You take pride in offering our guests a carefully curated wine and sake selection, a warm conversation, and helpful suggestions. Through your expertise, personality and attention to detail, you create memorable experience for our guests while leading by example for the entire team. CORE WORK ACTIVITIES - Represent the AB brand and deliver exceptional guest experience. - Pair and suggest wines and sake that will best complement each particular food menu item. - Identify and propose new wines and sake products to complement existing menu selections. - Research new wine and sake trends and benchmark competitors - Conduct staff wine and sake tastings with company SOP and applicable laws. - Conduct period inventories to ensure percentage cost is at or below budgeted levels. - Order and conduct inventory of specialty wine equipment and glassware. - Create and update wine and sake lists for outlets or restaurants. - Design and implement wine and sake promotions and guest engagement initiatives. - Meet with wine  and sake distributors, wineries, and purveyors to stay abreast of latest products and ensure positive vendor relationships. - Curate, update and maintain wine and sake lists. - Attend wine tastings and training to continue self-education and development. - Answer guest questions or concerns regarding the origin, vintage, and style of various wines. - Decant wines appropriately to the wine type. - Issue, open, and serve wine/sake/champagne bottles, ensuring guest satisfaction. - Monitor inventory of wine cellar, ensuring appropriate quality and amounts of wine, proper storage and disposal of wines, and replenishing cellar as needed. - Train and educate server and bartender staff on wine origin, vintage, styles, and pairings. - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. - Ensure that coolers, freezers are set at the correct temperatures and labeled and record equipment and food temperatures on HACCP chart. - Complete scheduled inventories for wine and sake at the end of each month. - Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. - Act as a key operational leader within the restaurant, ensuring service standards are maintained. - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank - Update MICROS system menus as required. - Contribute to team effort by accomplishing related results as needed. - Follow Standard Operating Procedures and brand identity guidelines - Comply with all health, safety and hygiene standards and policies. - Balance the cash register at the start and close of each shift. - Help others when required  CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Passion for the hospitality industry. - Possess a good command of English and Italian. - Experience as Sommelier in luxury hospitality, Asian, Japanese or fusion dining concept preferred. - Possess a good command of English and Italian. - Exceptional storytelling and guest engagement skills. - An excellent verbal manner and proven customer service skills. - Good organization skills with an attention to detail. - Able to work in a fast paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends and bank holiday as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
24/08/2026
New!
Italy, Lazio, Rome - Hosco
What will be your mission? At Anantara Palazzo Naiadi Rome Hotel, luxury is not simply delivered ? it is lived, every day. Set in a magnificent crescent-shaped marble palazzo overlooking Piazza della Repubblica, the hotel is one of Rome's most distinctive five-star addresses, with 232 rooms and suites, a panoramic rooftop terrace and pool, refined dining experiences, and an extraordinary setting suspended above the ancient Baths of Diocletian. As part of Anantara Hotels & Resorts, a luxury brand built around immersive, destination-led hospitality and ?Unforgettable Journeys?, this role offers the opportunity to shape exceptional guest experiences in one of the Eternal City's most iconic luxury hotels. We are seeking an accomplished, charismatic and highly operational Front of House Manager to lead the heart of the guest journey and ensure seamless, elegant and personalised service from arrival to departure. This is a pivotal leadership role for a hospitality professional who understands that true luxury lies in flawless execution, genuine warmth and anticipatory service. At Anantara Palazzo Naiadi Rome Hotel, you will oversee the full Front of House operation, elevating every touchpoint in an environment where historic grandeur meets contemporary luxury. The successful candidate will supervise and inspire the teams across: Front Office Concierge Guest Relations Porters Doormen Courtesy Car operations You will be responsible for creating a culture of excellence, ensuring the highest standards of service, presentation and efficiency, while driving guest satisfaction, team engagement and operational performance. What will you do? - Lead, manage and develop all Front of House departments, ensuring a consistently exceptional guest experience. - Oversee daily operations across Front Office, Concierge and Guest Relations, ensuring service is intuitive, efficient and personalised. - Supervise the Porters, Doormen and Courtesy Car teams, ensuring a polished and professional arrival and departure experience. - Act as a visible and inspiring leader in the lobby and public areas, setting the tone for luxury hospitality at every moment. - Ensure smooth communication and collaboration with Housekeeping, F&B, Engineering, Security and all operational departments. - Drive service excellence through coaching, training and performance management. - Handle guest feedback, special requests and service recovery with confidence, empathy and discretion. - Monitor departmental procedures, standards and compliance, ensuring flawless execution and attention to detail. - Support budgeting, scheduling, workforce planning and productivity across the Front of House function. - Champion the hotel's luxury positioning and contribute to delivering the distinctive Anantara guest experience. What are we looking for? - Proven experience in a senior Front Office or Rooms Division leadership role within a luxury hotel environment. - A strong understanding of high-end guest expectations and personalised service culture. - Demonstrated experience leading multi-skilled Front of House teams in a fast-paced, service-driven operation. - A natural host with excellent interpersonal, organisational and problem-solving skills. - Strong operational presence, with the ability to remain calm, composed and solutions-focused under pressure. - A collaborative leadership style and a passion for developing talent. - Excellent command of English; additional languages will be considered a strong advantage. - A genuine passion for luxury hospitality, guest engagement and creating memorable experiences. - Knowledge of thai culture will be valued Why choose us? This is far more than a departmental management position. It is an opportunity to lead the first and last impression of one of Rome's most remarkable luxury hotels ? a property defined by historic architecture, an exceptional central location, elegant Neoclassical interiors, and a guest experience rooted in both place and refinement. For the right candidate, this role offers the chance to make a visible impact, lead a high-profile operation and grow within an internationally recognised luxury hospitality brand that continues to invest in elevated service culture and team member development. At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. - Salary starting from €34K gross per year + MBO
24/08/2026
New!
Italy, Lazio, Rome - Hosco
For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Chef de rang. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. Serve food courses and alcoholic/non-alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all chinaware, glassware, and silverware prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. CORE WORK ACTIVITIES - Welcome guests and promptly attend to their tables, delivering a warm and personalized service experience. - Serve food and beverages to guests, providing knowledgeable recommendations. - Demonstrate excellent menu knowledge and confidently assist guests with questions, dietary requirements and special requests. - Record transactions in the MICROS system correctly and timely. - Anticipate the needs of the guests and check-in throughout the dining experience to assure satisfaction with food and beverage offerings. - Clean tables, complete closing duties and re-stock tableware and other supplies. - Communicate effectively with the kitchen regarding menu questions, waiting time, recook orders, product availability, allergies, dietary requirements and special requests. - Follow cycle time guidelines for all meals. - Maintain cleanliness and organization of work areas throughout the shift. - Inspect the cleanliness and presentation of all chinaware, glassware, silverware and service equipment prior to use. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with all company, health, safety and security policies and procedures. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Comply with quality assurance expectations and standards. - Perform other reasonable job duties as requested by Supervisors. - Welcome guests and be the AB concept brand ambassador; manage guest's requests and complaints in line with our service culture. - Comply with all health, safety and hygiene standards and policies. - Assist colleagues and support other operational areas when required. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Exceptional storytelling and guest engagement skills. - Passion for the hospitality industry.  - Possess a good command of English and Italian.  - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry, Asian, Japanese or fusion dining concept preferred. - Good organization skills with attention to detail. - Good leadership and training experience. - Able to work in a fast-paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
24/08/2026
New!
Italy, Lazio, Rome - Hosco
REGIONAL DIRECTOR OF GROUP SALES At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you. Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium. The Role The Regional Director of Group Sales leads the Proactive Group Sales and Group & Event Sales teams across Northern and Southern Italy. Working closely with the Area Directors of Sales, Sales Managers and hotels leadership teams, this role is responsible for defining and executing the regional Group Sales strategy to maximise revenue, market share and profitability across the region. Main Responsibilities: · Lead and develop the Proactive Group Sales and Group & Event Sales teams across Northern and Southern Italy. · Define and execute the regional Group Sales strategy to achieve commercial objectives. · Drive new business opportunities while growing existing strategic accounts. · Oversee the qualification, conversion and management of all Group Sales opportunities. · Partner with Revenue Management, Marketing, Event Planning and Operations to maximise commercial performance. · Monitor sales performance, pipeline activity and market trends to drive business growth. · Build and maintain strong relationships with key clients and strategic partners. · Represent Rocco Forte Hotels at client meetings, trade shows and sales missions. · Foster a high-performance culture through coaching, people development and succession planning. What do we offer? · Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow. · Ongoing training and development (hard and soft skills) specific to your role and department. · Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance. · Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on "Irene Forte" products. · Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management. · A competitive salary enhanced by Discretional Service Appreciation structured fairly for all employees. · Permanent Contract, CCNL Turismo. What are we looking for? · Minimum 5 years' experience in a sales leadership role in luxury hospitality sales environments, preferably within upper luxury hotels, resorts, or travel brands. · Strong background in both Proactive Group Sales and Reactive Group Sales. · Proven experience leading high-performing commercial teams. · Strong commercial mindset with a track record of achieving business results. · Excellent leadership, stakeholder management and negotiation skills. · Fluent English and willingness to travel across Italy. Our recruitment process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with the HR Director and the Area Sales Directors to further explore your profile and experience. If these stages are successful, you will then meet with the Managing Directors for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process. Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
24/08/2026
New!
Italy, Lazio, Rome - Hosco
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB Your main duties and responsibilities will include: - Knowing the menu and the composition of dishes inside and out. - Ensuring guest satisfaction as well as team satisfaction on a daily basis. - Ensuring compliance with the setup requirements for the different services (lunch and dinner). - Participating in and organising the service of one or more sections: taking and following up on orders, table service, clearing tables. - Ensuring the application of all service standards and procedures. - Assisting the Management team with the training, motivation, and supervision of the team. - Supervising and managing operational teams: staff schedules, training, evaluations. - Participating in the promotion and sales of the hotel's services. - Taking into consideration intolerances (allergens, dietary requirements). ABOUT YOU We are looking for a candidate with a strong knowledge of the restaurant industry, previous experience in the hospitality sector, and a good command of English. Knowledge of Opera and Symphony software, as well as an additional language, would be appreciated. Finally, if you are proactive, autonomous, adaptable, well-organised, and have a strong sense of initiative, if you are efficient in managing priorities and have excellent guest relations and customer service skills, then this position is made for you. Experience Hospitality, the Experimental Way ! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: - Training and career development opportunities. - Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more. - Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).