Find jobs for receptionist in Montecatini terme21

10/10/2026
New!
Italy, Tuscany, Florence - Hosco
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is seeking a passionate and service-oriented Night Bell Attendant to join our team. As a key ambassador of the hotel during overnight hours, you will create exceptional guest experiences by welcoming late arrivals, assisting with departures, handling luggage, and responding to guest requests with warmth, efficiency, and professionalism. What you will do - Welcome and assist guests during overnight hours, including room escort and luggage handling. - Deliver personalized service by responding promptly to guest requests, inquiries, and special needs. - Act as a key point of contact for guests, providing information about hotel services and local attractions. - Support smooth and secure night operations in collaboration with Front Office and Security teams. - Deliver amenities, packages, newspapers, and other guest services as required. - Maintain the cleanliness and presentation of guest-facing areas, including the lobby and luggage storage room. - Assist with emergency procedures and handle guest concerns professionally and efficiently. - Provide support to Concierge, Door, and Valet teams when needed. - Uphold Four Seasons standards while fostering positive relationships with guests and colleagues. What you bring - Previous Front Office experience preferably in a luxury environmen - Excellent interpersonal skills, an outgoing personality and a can-do approach to any request.  - A valid driving license is required for this position.  - Reading, writing and oral proficiency in the Italian and English language. What we offer:  - Competitive Salary, wages, and a comprehensive benefits package - Excellent Training and Development opportunities - Employee Discount for stays at any Four Seasons worldwide - Complimentary Dry Cleaning for Employee Uniforms - Employee Meals Schedule & Hours: •    This is a full-time overnight position, requiring candidates to work exclusively night shifts, including weekends and public holidays. Candidates must hold valid authorization to work in Italy at the time of application. The position is at the D1 level of the Tourism Collective Labor Agreement (CCNL), with a starting gross annual salary aligned with the contract's minimum standards and opportunities for growth based on experience.
10/10/2026
New!
Italy, Tuscany, Florence - Hosco
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role At Four Seasons Hotel Firenze, we are seeking a passionate and service-driven Guest Experience Manager to lead our Guest Experience Team. In this role, you will be responsible for creating personalized and memorable experiences for our guests, ensuring every stay reflects the exceptional standards of luxury, care, and hospitality that define the Four Seasons brand. This position is offered as a full-time maternity cover contract for a minimum of 12 months. What you will do - Lead, motivate, and coordinate the Guest Experience Team, fostering a culture of service excellence, accountability, and continuous improvement. - Ensure all local and corporate policies, procedures, and Four Seasons standards are consistently applied and maintained. - Oversee guest recognition programs and ensure guest preferences, profiles, and special requests are accurately captured, maintained, and acted upon. - Utilize company systems and Front Desk operational platforms to maintain accurate guest history records and maximize guest satisfaction, recognition, and loyalty. - Coordinate VIP arrivals, room assignments, amenities, and personalized experiences in collaboration with Front Office, In-Room Dining, Housekeeping, and other departments. - Conduct regular inspections of VIP rooms to ensure the highest standards of quality and presentation. - Build meaningful relationships with guests, proactively seeking feedback and identifying opportunities to enhance their experience. - Manage guest concerns, complaints, and service recovery situations with professionalism, empathy, and a solutions-oriented approach. - Analyze guest feedback and service trends to identify root causes and implement corrective actions to prevent recurrence. - Coordinate pre-arrival and post-stay communications for selected guests, ensuring a highly personalized and seamless experience. - Identify training needs and implement coaching and development initiatives to enhance team performance and service delivery. - Conduct regular team briefings and meetings to review guest feedback, service performance, and opportunities for improvement. - Monitor and drive guest satisfaction metrics, supporting the hotel's objectives for service excellence and guest loyalty.   What you bring - 1 to 2 years of leadership or supervisory experience in a similar role, combined with previous Front Office experience. - Strong understanding of hotel operations and guest service standards, preferably within a luxury hospitality environment. - Excellent presentation, communication, and interpersonal skills, with a positive, proactive attitude and a genuine passion for delivering exceptional guest experiences. - Proven ability to manage VIP guests, handle service recovery situations, drive guest recognition initiatives, and collaborate effectively across departments. - Strong problem-solving and leadership skills, with proficiency in hotel property management systems, preferably Opera PMS. - Fluent in both written and spoken Italian and English, knowledge of a third language is an advantage. What we offer:  •    Competitive Salary, wages, and a comprehensive benefits package •    Excellent Training and Development opportunities •    Complimentary Accommodation at other Four Seasons Hotels and Resort •    Complimentary Dry Cleaning for Employee Uniforms •    Employee Meals   Schedule & Hours: This is a full-time maternity cover position (12 months minimum). Flexibility to work rotating shifts, including weekends and public holidays, is required.  
10/10/2026
New!
Italy, Tuscany, Florence - Hosco
Company Description About Collegio alla Querce, Auberge Collection Collegio alla Querce, Auberge Collection is a hilltop Italian retreat - once a cherished educational institution - and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: https://auberge.com/collegio-alla-querce/ Connect with Collegio alla Querce, Auberge Collection on Instagram and Facebook @CollegioAuberge and #AlwaysAuberge Job Description This is a key leadership role, responsible for creating an exceptional experience for our guests and supporting our team in delivering the highest standards of service. The Front Office Manager will lead, support and develop the Front Office team throughout the entire guest journey, from pre-arrival to check-out and follow-up. The role will ensure smooth daily operations, high guest satisfaction and consistent service standards, while supporting the team's development and the hotel's financial performance. * Lead and oversee the daily operations of the Front Office, ensuring a smooth and efficient guest journey. * Maintain a strong presence on the floor, leading by example and remaining actively engaged with both guests and team members. * Work closely with the Rooms Division Manager and other department leaders to ensure seamless communication and operational alignment across the hotel. * Supervise, motivate and develop Front Office Team Members, fostering a culture of excellence, teamwork and accountability. * Set the tone for exceptional hospitality by creating a warm, personalized and memorable experience for every guest. * Handle guest feedback and complaints with professionalism, discretion and a strong service-recovery approach. * Ensure consistent adherence to the hotel's luxury service standards, policies and procedures. * Oversee arrivals, departures, VIPs, repeat guests, special occasions and special requests, ensuring a high level of personalization and attention to detail. * Monitor guest satisfaction, service quality and operational KPIs, identifying opportunities for continuous improvement. * Support the achievement of departmental financial targets through effective upselling, cost awareness and operational efficiency. * Ensure compliance with all relevant safety, security, privacy and hotel procedures. * Ensure timely, thoughtful and personalized communication with guests before, during and after their stay. Qualifications * Minimum 4 years of experience as a Front Office Manager or in a similar leadership role in a luxury hotel. * Previous experience and a strong understanding of the main Front Office functions, including Reception, Concierge, Guest Relations and Bell Services. * Good knowledge of Housekeeping operations and experience working closely with the department. * Strong knowledge of OPERA and Alice, or similar hotel management systems. * Excellent communication and leadership skills, with the ability to inspire, motivate and develop a diverse team. * Ability to collaborate effectively with the Food & Beverage department and other hotel departments. * Strong focus on guest satisfaction, service excellence and attention to detail. * Highly organized, proactive and able to manage multiple priorities in a fast-paced environment. * Fluent in English and Italian; additional languages are considered a plus. * Flexible and willing to work shifts, weekends and holidays when required. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit www.friedkin.com
05/10/2026
Italy, Firenze - Michael Page
A diretto riporto dell'Office Manager, entrerai a far parte di un ambiente dinamico, qualificato e orientato all'innovazione, lavorando in una sede di rappresentanza nel cuore di Firenze e interfacciandoti con interlocutori italiani e internazionali di alto profilo. Si tratta di un'opportunità ideale per una persona brillante e motivata a sviluppare competenze organizzative, linguistiche e relazionali in un ruolo centrale per il funzionamento dell'organizzazione. Nello specifico ti ocucperai di: - Supporto nella gestione dell'agenda e degli appuntamenti - Organizzazione di viaggi, trasferte ed eventi istituzionali - Gestione della corrispondenza e delle comunicazioni - Accoglienza di ospiti e interlocutori esterni - Contatti con partner e segreterie internazionali - Supporto alle attività operative dell'ufficio - Coordinamento di commissioni e attività organizzative esterne - Contributo al mantenimento degli elevati standard organizzativi e di rappresentanza della sede - Laurea triennale, preferibilmente in Lingue o discipline affini - Esperienza di almeno 1 anno in ruoli di segreteria, executive support o office assistance - Inglese fluente, spagnolo almeno B1- requisiti obbligatori - Ottima padronanza del pacchetto Microsoft Office - Familiarità con strumenti digitali e applicazioni di Intelligenza Artificiale - Patente di guida B Per una realtà autorevole e in forte sviluppo, attiva nella progettazione di iniziative educative e culturali di rilevanza nazionale e internazionale, selezioniamo una figura da inserire in apprendistato a supporto dell'Office Manager e delle attività di Segreteria di Presidenza. - Retribuzione indicativa: €25.000 - €30.000 RAL, commisurata all'esperienza - Percorso di crescita strutturato e formativo - Affiancamento diretto a figure manageriali senior - Esposizione a contesti internazionali e progetti ad alto impatto culturale - Ambiente professionale esclusivo e stimolante nel centro storico di Firenze
05/10/2026
Italy, Firenze - Randstad Italia S.p.A.
Hai l'iscrizione al collocamento mirato art. 1 legge 68/99? Possiedi eccellenti doti relazionali, precisione e passione per l'accoglienza e l'organizzazione aziendale? Continua a leggere perché questa potrebbe essere l'opportunità giusta per te! Randstad Talent Selection Hopportunities, la specialty che si occupa di Ricerca & Selezione di professionisti qualificati appartenenti alle categorie protette sta ricercando, per prestigiosa realtà operante nel settore dei servizi e di supporto alle imprese, la figura di Addetto alla reception e segreteria operativa - categoria protetta (L. 68/99 Art. 1 e/o Art. 18) M/F/NB Si offre:Contratto a tempo determinato di 6 mesi finalizzato all'assunzione definitiva; inquadramento 4° livello CCNL Terziario, Distribuzione e Servizi (Confcommercio) e contratto integrativo aziendale; RAL riproporzionata al part-time fra 16.801€ e 19.115€ lordi/anno a seconda del monte ore settimanale, sala mensa attrezzata. Orario part-time dal lunedì al venerdì con turnazione fissa a scelta fra le due di seguito: turno mattutino di 29 ore settimanali: Lunedì - Giovedì 08:00 - 14:00, Venerdì 08:00 - 13:00; oppure turno pomeridiano di 25,5 ore settimanali: Lunedì - Giovedì 13:30 - 19:00, Venerdì 12:30 - 16:00. Sede di lavoro: Firenze città. Retribuzione annua: 16801€ - 19115€ esperienza1 anno Quali requisiti sono necessari? - Iscrizione alle liste delle Categorie Protette (L. 68/99 Art. 1 e/o Art. 18); - Buona padronanza dei principali strumenti informatici (Pacchetto Office in particolare Word, Excel, posta elettronica); - Esperienza breve in ruoli di reception o segreteria; - Spiccate doti comunicative e relazionali, orientamento all'accoglienza, cortesia e riservatezza; - Capacità di gestione delle attività in autonomia, puntualità e affidabilità nel presidio della postazione; Se sei in possesso dei requisiti e desideri candidarti, invia subito il tuo CV! Il presente annuncio è rivolto a persone di genere femminile (F), maschile (M) e non binario (NB) ai sensi della Legge n. 300/1970, del Decreto Legislativo n. 198/2006 e del Decreto Legislativo n. 96/2026 ed è aperta a qualsiasi persona nel rispetto della diversity e dell'inclusività. Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.randstad.it/privacy/) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR). € 16801 - € 19115 annuale
30/09/2026
Italy, Tuscany, Firenze - Camst Soc. coop a r. l.
Per la gestione del magazzino in zona Firenze Sud (Campo Marte) stiamo cercando addetto/addetta al magazzino che si dovrà occupare di:   - ricevimento e controllo merci con relativo stoccaggio negli scaffali predeterminati a seconda della codifica dei prodotti e delle loro scadenze - verifica della giacenza delle merci e di eventuali mancanze - controllo delle scadenze e degli infestanti - gestione delle non conformità. - consegna dei pasti in zona limitrofa al magazzino con mezzo aziendale (Pat. B) Desideriamo incontrare candidati: - con esperienza in ruoli analoghi - dotati di metodo, attenzione e cura dei particolari nella gestione delle attività lavorative - in possesso della Patente B e patentino per utilizzo muletto  Completano il profilo la capacità di lavorare in gruppo e l'orientamento alla collaborazione, la velocità e l'attenzione nello svolgere le attività.  Offriamo contratto a tempo determinato part-time 20 ore settimanali, turno indicativo dalle ore 06:00 alle ore 10:00 dal lunedì al venerdì. Alla posizione si applicheranno i CCNL della ristorazione collettiva e, ove applicabili, i relativi contratti integrativi territoriali e/o aziendali. La retribuzione annua lorda i sarà compresa tra Euro  11.061 ed Euro 13.000, in funzione del livello di inquadramento, della posizione ricoperta e dei criteri retributivi previsti dalla contrattazione applicabile. La determinazione della retribuzione avverrà sulla base di criteri oggettivi e neutrali rispetto al genere, quali competenze professionali, esperienza maturata, responsabilità connesse al ruolo e requisiti richiesti per la specifica posizione. Nel rispetto della normativa sulla trasparenza retributiva, durante il processo di selezione non saranno richieste informazioni relative alle retribuzioni percepite nei rapporti di lavoro attuali o precedenti.