Find jobs for finance and administration manager rome in Italy435
25/08/2026 New!
| Italy, Tuscany, Florence - Hosco |
| About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is seeking a dynamic and talented Guest Services Manager to lead our Guest Services team and elevate our guest journey. Reporting to the Front Office Manager, you will oversee all aspects of guest arrivals, departures, transportation, and luggage services, ensuring seamless operations and an exceptional luxury experience. What you will do - Lead, coach, and develop the Guest Services team, fostering a culture of excellence, engagement, and luxury hospitality. - Ensure a seamless, personalized guest journey from arrival to departure, delivering exceptional service at every touchpoint. - Oversee guest transportation, luggage handling, escort services, golf cart operations, and valet parking services. - Support VIP arrivals, guest recognition initiatives, and service recovery efforts to enhance guest satisfaction and loyalty. - Maintain the highest standards of presentation, cleanliness, safety, and operational efficiency across all Guest Services areas. - Collaborate closely with Front Office, Concierge, Housekeeping, Security, and other departments to ensure smooth daily operations. - Monitor service quality and operational performance, identifying opportunities for continuous improvement and enhanced guest experiences. - Ensure compliance with company policies, safety procedures, and risk management standards, responding effectively to operational and emergency situations. - Support departmental financial objectives through effective workforce planning, scheduling, and resource management. - Act as Manager on Duty when required, providing leadership and ensuring exceptional service standards throughout the hotel. What you bring - 1-2 years of leadership experience within luxury hospitality or a guest-focused environment. - Previous experience in Guest Services or in a supervisory/management role with direct responsibility for guest experience and people leadership is considered a plus. - Ability to lead, coach, motivate, and develop diverse teams while fostering a culture of service excellence, employee engagement, and operational success. - Excellent personal presentation and interpersonal skills, an outgoing personality and a can-do approach to any request. - A valid driving license is required for this position. - Reading, writing and oral proficiency in the Italian and English language. Additional languages considered an asset What we offer: - Competitive Salary, wages, and a comprehensive benefits package - Excellent Training and Development opportunities - Employee Discount for stays at any Four Seasons worldwide - Complimentary Dry Cleaning for Employee Uniforms - Employee Meals Schedule & Hours: Full-time position. This role requires flexibility to work weekends and public holidays. Applicants must have valid authorization to work in Italy at the time of application. |
25/08/2026 New!
| Italy, Tuscany, Florence - Hosco |
| Gestisce le operazioni quotidiane di stewarding e il relativo personale di cucina, supervisionando le risorse non direttamente coinvolte nella preparazione dei cibi (es. lavapiatti, aiuto cucina, ecc.). Le principali responsabilità includono la gestione del lavaggio stoviglie, le pulizie notturne, la supervisione e manutenzione del back dock, l'impiattamento per eventi e banchetti e il servizio di distribuzione dei piatti. Si impegna costantemente a garantire la soddisfazione di ospiti e dipendenti, nel rispetto del budget operativo. Formazione ed esperienza - Diploma di scuola superiore o equivalente (GED) e almeno 4 anni di esperienza in ambito approvvigionamenti, food & beverage, cucina o settori affini. Oppure - Laurea breve (2 anni) in Hotel & Restaurant Management, Hospitality, Business Administration o affini, con almeno 2 anni di esperienza nei medesimi ambiti. Gestione operativa quotidiana - Ordina e gestisce le forniture necessarie, assicurando che il personale disponga di materiali, attrezzature, strumenti adeguati; - Pianifica eventi, programmi, attività e turni di lavoro; - Monitora l'arrivo dei materiali ordinati e la gestione delle scorte; - Verifica forniture, attrezzature e aree di lavoro per garantire efficienza e conformità agli standard; - Supervisiona tutte le attrezzature, stoviglie e materiali (garantendo adeguate scorte pulite); - Vigila sul rispetto delle procedure di prevenzione delle perdite e sicurezza; - Assicura corrette procedure di pulizia di attrezzature, utensili e ambienti; - Garantisce il corretto utilizzo e la pulizia delle macchine per il lavaggio; - Verifica il funzionamento delle attrezzature per conservazione e trasporto alimenti; - Garantisce il rispetto delle normative vigenti; - Assicura il rispetto degli standard igienico-sanitari; - Comunica tempestivamente informazioni rilevanti a management, colleghi e collaboratori;Gestione e leadership del team cucina - Utilizza capacità relazionali e comunicative per guidare, motivare e influenzare il team; - Supervisiona e gestisce il personale nelle attività quotidiane; - Conosce le mansioni del team per poter intervenire in caso di necessità; - Definisce obiettivi chiari e prioritari per il reparto; - Agisce come esempio di comportamento professionale; - Raggiunge e supera obiettivi operativi, di budget e di team; - Valorizza i successi riconoscendo pubblicamente i contributi del team; - Promuove fiducia, rispetto e collaborazione; - Comunica chiaramente aspettative e performance; - Mantiene relazioni aperte e collaborative; - Contribuisce al controllo dei costi e al raggiungimento degli obiettivi economici; - Si impegna nel miglioramento continuo del servizio; - Comprende l'impatto del reparto sugli obiettivi economici complessivi;Garanzia di un servizio eccellente - Partecipa a riunioni e comunica con il team per migliorare la qualità del servizio; - Supervisiona le operazioni quotidiane assicurando standard qualitativi elevati; - Promuove la soddisfazione dell'ospite e il miglioramento continuo;Gestione delle risorse umane - Fornisce guida e supporto al team, definendo e monitorando le performance; - Partecipa ai processi di selezione, assunzione e promozione; - Forma il personale sulle procedure di sicurezza; - Fornisce feedback basati sull'osservazione delle performance; - Interviene su eventuali criticità; - Garantisce il rispetto delle procedure disciplinari e della documentazione aziendale; - Applica le policy aziendali in modo equo e coerente; At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Tuscany, Florence - Hosco |
| JOB SUMMARY The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Managing Sales Activities ? Manages sales efforts for the hotel including local corporate and social catering. ? Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. ? Responds to incoming catering opportunities for the hotel. ? Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. ? Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the hotel based on market conditions and hotel needs. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Designs, develops and sells creative catered events. ? Maximizes revenue by up-selling packages and creative food and beverage. ? Manages catering sales revenue and operation budgets, and provides forecasting reports. ? Develops menus which drive sales. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). ? Participates in and practices daily service basics of the brand. ? Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. ? Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company. Providing Exceptional Customer Service ? Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. ? Executes and supports the company's Customer Service Standards and hotel's Brand Standards. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. ? Gains understanding of the hotel's primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. ? Develops a close working relationship with operations to ensure execution of strategies at the hotel level. Additional Responsibilities ? Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Tuscany, Florence - Hosco |
| Multi-Property General Manager The Excelsior, a Luxury Collection Hotel, Florence & The St. Regis Florence Marriott International is seeking an exceptional luxury hospitality leader to assume responsibility for two of Florence's most distinguished hotels: The Excelsior, a Luxury Collection Hotel, Florence and The St. Regis Florence. Set along the banks of the Arno, these landmark properties combine rich Florentine heritage, distinctive brand identities and exceptional international reputations. This is a rare opportunity to lead two iconic hotels while shaping their continued evolution within Marriott International's luxury portfolio. The opportunity As Multi-Property General Manager, you will provide strategic and operational leadership across both hotels, creating a clear shared vision while preserving the individual character and positioning of The Luxury Collection and St. Regis brands. You will lead and inspire the Executive Committees and wider hotel teams, championing an uncompromising approach to luxury service, associate engagement and commercial performance. Working closely with ownership and Marriott's regional and global leadership teams, you will be accountable for delivering sustainable results and strengthening the long-term reputation of both properties. This appointment requires a visible and influential leader who can operate confidently within a complex, high-profile environment?balancing heritage with innovation, brand stewardship with commercial discipline, and the expectations of discerning guests, owners and associates. Key responsibilities - Provide strategic leadership and overall accountability for the performance of both hotels. - Develop and deliver a compelling multi-property strategy while protecting the distinct identity, culture and guest experience of each brand. - Build highly engaged, performance-driven Executive Committees and create a strong pipeline of future luxury hospitality leaders. - Champion exceptional and highly personalised guest experiences aligned with the standards of St. Regis and The Luxury Collection. - Strengthen the market positioning and international profile of both hotels within Florence's competitive luxury landscape. - Drive sustainable revenue growth, profitability and asset value through disciplined commercial and operational leadership. - Develop trusted, transparent relationships with ownership, regional leaders and key internal and external stakeholders. - Maintain the highest standards of quality, brand compliance, operational excellence and financial governance. - Act as a prominent ambassador for both hotels, Marriott International and the city of Florence. The successful candidate You will be an established General Manager with a strong record of leading complex, internationally recognised luxury hotels. You will bring: - Significant General Manager experience within the international luxury hospitality sector. - Proven success leading a high-profile hotel, resort or multi-property operation. - A sophisticated understanding of luxury guests, service culture and brand positioning. - Strong commercial and financial acumen, with evidence of delivering sustained business performance. - Experience working effectively with owners and senior regional or global stakeholders. - The ability to lead through influence, build alignment and navigate a complex stakeholder environment. - A genuine passion for developing people and creating an inclusive, high-performance culture. - Strong knowledge of the Italian luxury hospitality market; previous experience in Italy would be highly advantageous. - Fluency in Italian and English. - The presence, judgement and credibility to represent two of Florence's most celebrated hotels. Why join Marriott International? Marriott International offers the opportunity to build a meaningful long-term career within the world's leading hospitality company. You will join a global community of luxury leaders, benefit from extensive development opportunities and have the platform to make a lasting impact across two exceptional properties. This is more than a multi-property leadership role. It is an opportunity to shape the next chapter of two Florentine icons and further establish them among Europe's most compelling luxury destinations. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. #LI-JM2 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| JOB SUMMARY The Westin Excelsior Rome is currently looking for a Security Manager ? Loss Prevention. Reporting directly to the General Manager, the Security Manager manages the daily functions of the security/loss prevention department and focuses on ensuring guest and associate satisfaction while achieving the operating budget and maximizing the financial performance of the department. The role will be responsible for the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. The impact you'll make Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety and loss prevention operations provides the guest the same sense of security as they feel in their own home. CORE ACTIVITIES Managing Security/Loss Prevention Operations - Assists the Chief Engineer in administering fire prevention programs and emergency preparedness. - Follow proper key control guidelines in loss prevention and in the property. - Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. - Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. - Develops and implements emergency procedures. - Comply with applicable federal, state and local law and safety regulations and implement's local authority requirements - Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. - Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. - Maintains required reports and documentation regarding patrols of property and parking areas. - Follow Duty of Care process for the protection of guests and associates. - Follows up on all unusual activities in and around the property that would impair the wellbeing of guests and associates. - Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Implements action plans to monitor and control risk. - Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. - Oversees and guides the efforts of the Accident Prevention Committee. - Oversees first aid program for guests and associates. - Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. - Conducts investigation of all losses of property assets and refers to proper management for disposition. - Recommends follow-up action for security breaches. - Deploys security staff to effectively monitor and protect property assets. - Comply with all Corporate Security safety and security management guidelines and procedures. - Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. - Recognize success across areas of responsibility. - Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. - Provides means for obtaining necessary medical attention on a timely basis. - Conducts hourly employee performance appraisals according to Standard Operating Procedures. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Maintain first aid and CPR certifications required for Security officers. Leading Security/Loss Prevention Teams - Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety. - Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. - Encourages and builds mutual trust, respect, and cooperation among team members. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides an open door policy. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. - Celebrates successes by publicly recognizing the contributions of team members. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensuring Exceptional Customer Service - Meet quality standards and customer expectations on a daily basis. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. - Provides services that are above and beyond for customer satisfaction and retention. - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Empowers employees to provide excellent customer service. - Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. Conducting Human Resources Activities - Enforces brand Standard Operating Procedures through documentation efforts. - Train all associates on the four parts of OSHA. - Train all new hires on loss prevention policies and procedures. - Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security. - Oversees all investigations for incidents related to both guests and associates. - Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system. - Assists in minimizing cost of accident claims through aggressive claims management. - Brings issues to the attention of Human Resources as necessary. - Strives to improve service performance. - Administer property policies fairly and consistently. Additional Responsibilities - Analyzes information and evaluating results to choose the best solution and solve problems. - Develops liaison with local law enforcement and emergency services. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Provides guidance in setting health and safety policies and standards What we are looking for: The ideal candidate has a passion for security and loss prevention activities with a strong interest in rooms operations too. EXPERIENCE - 2 - 4 years' experience in the security/loss prevention within the hospitality industry - Background in luxury hospitality operations - Fluency in English and Italian is mandatory MANAGEMENT COMPETENCIES Leadership - Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing Marriott in alignment with its values. - Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. - Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Managing Execution - Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required - Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships - Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. - Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott's Spirit to Serve. - Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability - Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Personal Expertise - Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges - Emergency Response - Knowledge of fire safety (e.g., location of fire exits, location of fire safety equipment, and fire emergency plans), knowledge of emergency procedures related to situations such as floods, severe weather, bomb threats, robberies, and natural disasters. - Investigations/Reports - The ability to conduct legally defensible investigations including conducting interviews, information retention, preservation of evidence, and writing of reports. This includes working with insurance companies on the claims process. - - Security/Loss Prevention - Knowledge of the procedures and techniques for property surveillance, property locks and keys, emergency situations, and legally defensible incident, accident, and injury investigations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. |
25/08/2026 New!
| Italy, Campania, Positano - Hosco |
| Per ampliamento personale, ricerchiamo un Assistant Restaurant Manager che possa occuparsi della gestione della brigata di sala e supervisione delle procedure di servizio. La figura sarà inserita nell'operatività al fine di migliorare le performance della squadra, esercita una leadership proattiva e interattiva con ciascun membro del team al fine di creare la migliore esperienza possibile per ogni ospite. Si richiede forte senso di responsabilità, propensione al contatto ed alle relazioni con gli ospiti, capacità di problem solving e gestione proattiva del personale nonché una conoscenza di almeno 2 lingue straniere (inglese obbligatorio) scritte e parlate. Offronsi ottime condizioni economiche oltre ad incentivi e possibilità di alloggio in staff house. - |
25/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| JOB SUMMARY At the St. Regis Rome we are looking for a Director of Groups. Reporting to the Director of Sales, the Director of Groups & MICE is responsible for managing and driving the hotel's business related to group bookings, meetings, incentives, conferences, and events. This role requires a strategic and client-focused approach to create bespoke experiences for high-profile clients and corporate groups. The Director will lead the development and execution of all MICE business strategies, working closely with the sales, marketing, and operations teams to ensure seamless delivery of exceptional service and memorable events, all while driving revenue growth and positioning the hotel as a leading destination for luxury groups and events. CORE WORK ACTIVITIES MICE Sales Strategy and Business Development: - Develop and implement comprehensive sales strategies to attract MICE business (corporate groups, conferences, events, and incentive programs) to the hotel. - Nurture existing relationships with key decision-makers in the MICE sector, including meeting planners, travel agents, and event organizers. - Attend industry events, trade shows, and networking functions to represent the hotel and attract new MICE business. This role requires frequent travel, especially to key industry events and to key partners locations. - Build and maintain strong relationships with key corporate clients, agencies, and event planners to drive repeat business and referrals. - Understand clients' specific event needs and customize solutions that align with the hotel's luxury offerings. - Provide exceptional customer service, ensuring that all group and MICE clients have a seamless and memorable experience from booking to execution. - Oversee the planning and coordination of all MICE groups and events, ensuring they meet the hotel's high standards of service, quality, and luxury. - Act as the main point of contact for all MICE clients, overseeing the execution of their events and ensuring all aspects run smoothly. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the St Regis brand - Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. Revenue and Budget Management: - Set revenue targets and work with the sales and marketing teams to develop pricing strategies for MICE events and group bookings. - Monitor the budget for MICE events and group bookings, ensuring profitability while maintaining luxury service standards. - Analyze booking trends, forecast demand, and develop strategies to increase group and event business during off-peak periods. - Track and analyze the performance of MICE accounts, including revenue, client satisfaction, and event outcomes. - Prepare detailed reports and presentations for senior management, highlighting key successes, areas for improvement, and strategic recommendations. - Maintain accurate records of MICE sales, bookings, and client information in the CRM system. - Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. Team Leadership and Development: - Lead and mentor a team of MICE sales professionals, group sales managers and event coordinators ensuring they are aligned with the hotel's luxury brand and service standards. - Provide training and development opportunities to enhance the team's product knowledge, sales techniques, and customer service skills. - Foster a collaborative environment with internal departments (sales, catering, operations, and front desk) to ensure smooth and efficient event execution. - Develops a close working relationship with internal and external stakeholders. - Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. - Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. This role is essential in positioning the hotel as a top-tier destination for meetings, conferences, and events by ensuring the successful development and delivery of high-end group bookings. The Director of Groups & MICE plays a key role in achieving the hotel's financial goals while delivering an unforgettable experience for clients. Key Skills: - In-depth knowledge of the MICE industry, including trends, client needs, and competitor offerings. Solicits, books and develops local group business. - Ability to develop new emerging markets with a methodical and proactive sales approach - Must posses strong decision making selling and negotiation. Excellent communication and interpersonal skills. - Proactively position and market the property to remain a market leader and strengthen St Regis brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives. - Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected. - Assist in the development of the annual budget plan, ensure projects are executed for all market areas as stated in the hotel budget with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc. Education and Experience: - A minimum of 4-year bachelor's degree in business administration, Marketing, Hotel Management, or related major. - A minimum of 4-years of experience in a similar role as senior sales leader in the MICE sector, with a proven track record of driving revenue growth. - Strong existing client base and relationships within key feeder markets (North America & Europe). - Proven track record of successful MICE sales, business development, and client relationship management in the luxury hospitality sector. - Exceptional leadership and interpersonal skills, with the ability to manage, mentor, and be a point of reference on the group business for the hotel. Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand's culture, ensures fair and equitable treatment and associate satisfaction to enable business success. - Reading, writing and oral proficiency in the Italian and English language. Other languages such as Spanish are a plus. - Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and internal systems, such as: Opera. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Tuscany, Firenze - Hosco |
| Your Mission Should You Choose To Accept: Together with the Hotel Manager and the Operations team, you are responsible for running a smooth TSH operation in our Florence Lavagnini hotel. You'll oversee all our multiple F&B outlets, such as our restaurants, bars and our unique rooftop. We're looking for someone who can start immediately. As our F&B Manager, you're always open and available with a friendly smile - for your team or to meet every need of the TSH community (but also answering the questions of random strangers). You make sure that the team provides the highest level of service, always delivering on what sets TSH apart; our guest experience. You keep a constant eye on a clean, safe and inclusive working environment, as well as meeting all financial goals for sales and expenses. What would we do without you? In Case You Don't Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly ? be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do You'll be responsible for these 3 different - but equally important - cornerstones of the hotel: Operations: - You'll coordinate the daily operations of the F&B outlets with your teams, as well as other internal & external departments - You support the management teams across all departments within the hotel - You always strive for quality and know our product offering like no other - You can point our guests to the best places to shop, eat, drink, club or any other request they might have, so they can experience the best the city has to offer Management & leadership - You offer support and work with the Front of House-, Engineering & kitchen teams in all aspects of running the hotel and it's outlets. - You'll run daily operational meetings with your teams to ensure everything is going smoothly. - You'll work together with the Brand & Marketing Manager and the Connector to build & maintain the TSH community - You make sure all shifts are covered by planning and communicating the team's roster in time. - You're a true, inspirational people leader. You lead by example and know exactly how to move and motivate your team and always have an ?open-door'- policy for your team-member. Performance: - You're always looking for opportunities to generate revenue, while providing added value to our guests. - You're responsible for assisting the hotel manager by keeping costs in line within your departmental budget. - You manage daily revenue targets and drive commitment within the team to achieve the best possible monthly results. - You'll manage running costs, from sales to guest supplies and any other operational related costs. - You'll monitor daily performance, including points of sale, room revenues & quality. Who You Are - You have exceptional English and Italian communication skills, all other languages very welcome! - You have more than 5 years of management experience (preferably some years in a hotel environment). - You are all about solutions and connecting the right people. - You are a true problem-solver and are not afraid to make decisions in the moment. - You are courteous, professional and ready with a smile for team members, guests and random strangers alike. - You deal with stressful situations in a stress-free manor and bring calm and a sense of ?I've got this' to every situation. - You're a team player and work hard to inspire and guide your team members to excellence. - You're hard working, responsible and have a ?let's do this!? mentality. - You build, lead and inspire motivated, happy teams. - You're legally allowed to work in Italy. What We Offer - The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future. - The chance to learn and grow in your role with the potential for future growth. - Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! - A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best. - Salary range: 37.5-46.5K gross per year Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. |
25/08/2026 New!
| Italy - Hosco |
| In qualità di Assistant Front Office Manager, supporterai il Front Office Manager nella gestione delle funzioni di front office e nella supervisione del personale su base giornaliera. Questo ruolo comporta l'impegno a migliorare continuamente la soddisfazione degli ospiti e dei membri del team e a massimizzare le prestazioni finanziarie del reparto. Cosa dovrai fare? - Gestire e coordinare il reparto, implementando gli standard di servizio e di qualità. - Gestire e monitorare i problemi degli ospiti e garantire la soddisfazione dei clienti. - Collaborare alla supervisione e al controllo del budget del reparto, assicurando risultati positivi e implementando modifiche quando necessario. - Collaborare alla preparazione del forecast mensile. - Controllare e supervisionare la corretta applicazione delle politiche di upselling e cross selling nel team di reception. - Assicurarsi che i membri del team abbiano una conoscenza aggiornata dei prodotti, dei servizi, dei prezzi e delle politiche dell'hotel, nonché delle aree locali, e che siano costantemente formati per apprendere e comprendere le politiche e le pratiche. - Comunicare e trasmettere un messaggio coerente riguardo agli obiettivi della FO e ai risultati attesi, nonché alle informazioni cruciali dell'hotel. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nel Front Office di un hotel, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un livello elevato di inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di front office. Conoscenza dei principi di revenue management e delle politiche commerciali. Compensation RAL a partire da 28K. La retribuzione sarà commisurata all'esperienza, alle competenze e al livello di seniority del/la candidato/a. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
25/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Sommelier. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. You are a passionate Sommelier who is always on the lookout for new beverage trends and supervising others to do the same. When you are on the floor, you create energy that is both welcoming and exciting. You take pride in offering our guests a carefully curated wine and sake selection, a warm conversation, and helpful suggestions. Through your expertise, personality and attention to detail, you create memorable experience for our guests while leading by example for the entire team. CORE WORK ACTIVITIES - Represent the AB brand and deliver exceptional guest experience. - Pair and suggest wines and sake that will best complement each particular food menu item. - Identify and propose new wines and sake products to complement existing menu selections. - Research new wine and sake trends and benchmark competitors - Conduct staff wine and sake tastings with company SOP and applicable laws. - Conduct period inventories to ensure percentage cost is at or below budgeted levels. - Order and conduct inventory of specialty wine equipment and glassware. - Create and update wine and sake lists for outlets or restaurants. - Design and implement wine and sake promotions and guest engagement initiatives. - Meet with wine and sake distributors, wineries, and purveyors to stay abreast of latest products and ensure positive vendor relationships. - Curate, update and maintain wine and sake lists. - Attend wine tastings and training to continue self-education and development. - Answer guest questions or concerns regarding the origin, vintage, and style of various wines. - Decant wines appropriately to the wine type. - Issue, open, and serve wine/sake/champagne bottles, ensuring guest satisfaction. - Monitor inventory of wine cellar, ensuring appropriate quality and amounts of wine, proper storage and disposal of wines, and replenishing cellar as needed. - Train and educate server and bartender staff on wine origin, vintage, styles, and pairings. - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. - Ensure that coolers, freezers are set at the correct temperatures and labeled and record equipment and food temperatures on HACCP chart. - Complete scheduled inventories for wine and sake at the end of each month. - Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. - Act as a key operational leader within the restaurant, ensuring service standards are maintained. - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank - Update MICROS system menus as required. - Contribute to team effort by accomplishing related results as needed. - Follow Standard Operating Procedures and brand identity guidelines - Comply with all health, safety and hygiene standards and policies. - Balance the cash register at the start and close of each shift. - Help others when required CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Passion for the hospitality industry. - Possess a good command of English and Italian. - Experience as Sommelier in luxury hospitality, Asian, Japanese or fusion dining concept preferred. - Possess a good command of English and Italian. - Exceptional storytelling and guest engagement skills. - An excellent verbal manner and proven customer service skills. - Good organization skills with an attention to detail. - Able to work in a fast paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends and bank holiday as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| At the historical St. Regis Rome we are looking for a I° Maître. Reporting to the F&B Services & In Room Dining Manager, the I° Maître will be part of the passioned F&B team, proud to engage our guests and to create exquisite moments in the unique atmosphere of our LUMEN Cocktails & Cuisine and Lumen Garden, a real urban oasis in the city center. JOB SUMMARY Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility. Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations in absence of Assistant Restaurant Manager. ? Oversees the financial aspects of the department including purchasing and payment of invoices. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Chef de rang. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. Serve food courses and alcoholic/non-alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all chinaware, glassware, and silverware prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. CORE WORK ACTIVITIES - Welcome guests and promptly attend to their tables, delivering a warm and personalized service experience. - Serve food and beverages to guests, providing knowledgeable recommendations. - Demonstrate excellent menu knowledge and confidently assist guests with questions, dietary requirements and special requests. - Record transactions in the MICROS system correctly and timely. - Anticipate the needs of the guests and check-in throughout the dining experience to assure satisfaction with food and beverage offerings. - Clean tables, complete closing duties and re-stock tableware and other supplies. - Communicate effectively with the kitchen regarding menu questions, waiting time, recook orders, product availability, allergies, dietary requirements and special requests. - Follow cycle time guidelines for all meals. - Maintain cleanliness and organization of work areas throughout the shift. - Inspect the cleanliness and presentation of all chinaware, glassware, silverware and service equipment prior to use. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with all company, health, safety and security policies and procedures. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Comply with quality assurance expectations and standards. - Perform other reasonable job duties as requested by Supervisors. - Welcome guests and be the AB concept brand ambassador; manage guest's requests and complaints in line with our service culture. - Comply with all health, safety and hygiene standards and policies. - Assist colleagues and support other operational areas when required. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Exceptional storytelling and guest engagement skills. - Passion for the hospitality industry. - Possess a good command of English and Italian. - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry, Asian, Japanese or fusion dining concept preferred. - Good organization skills with attention to detail. - Good leadership and training experience. - Able to work in a fast-paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| At the historical The St. Regis Rome we are sourcing for a Chef de rang (temporary contract). The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the F&B Service & In room Dining Manager the role will be part of the F&B team, proud to engage our guests and to create exquisite moments. Serve food courses and alcoholic/non-alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all chinaware, glassware, and silverware prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. CORE WORK ACTIVITIES - Welcome guests and promptly attend to their tables, delivering a warm and personalized service experience. - Serve food and beverages to guests, providing knowledgeable recommendations. - Demonstrate excellent menu knowledge and confidently assist guests with questions, dietary requirements and special requests. - Record transactions in the MICROS system correctly and timely. - Anticipate the needs of the guests and check-in throughout the dining experience to assure satisfaction with food and beverage offerings. - Clean tables, complete closing duties and re-stock tableware and other supplies. - Communicate effectively with the kitchen regarding menu questions, waiting time, recook orders, product availability, allergies, dietary requirements and special requests. - Follow cycle time guidelines for all meals. - Maintain cleanliness and organization of work areas throughout the shift. - Inspect the cleanliness and presentation of all chinaware, glassware, silverware and service equipment prior to use. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with all company, health, safety and security policies and procedures. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Comply with quality assurance expectations and standards. - Perform other reasonable job duties as requested by Supervisors. - Welcome guests and be the brand ambassador; manage guest's requests and complaints in line with our service culture. - Comply with all health, safety and hygiene standards and policies. - Assist colleagues and support other operational areas when required. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Exceptional storytelling and guest engagement skills. - Passion for the hospitality industry. - Possess a good command of English and Italian. - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry - Good organization skills with attention to detail. - Good leadership and training experience. - Able to work in a fast-paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Chef de partie - pastry. The ideal candidate is a strong connoisseur of of Japanese cuisine, excellent knife skills, great attention to detail, and the ability to perform efficiently in a fast-paced luxury hospitality environment. POSITION SUMMARY Reporting to the Executive Chef, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments, by ensuring exceptional quality, consistency, and guest satisfaction. Core Work Activities - Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. - Review Production sheet to understand variety of baked goods to be produced daily. - Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. - Maintain kitchen logs for food safety program compliance. - Keep Chef informed of excess food items for planning of daily specials. - Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. - Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. - Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. - Maintain confidentiality of proprietary information; protect company assets. - Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. - Comply with quality expectations and standards. - Perform other reasonable job duties as requested by Supervisors. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Understanding of food safety, sanitation, and hygiene standards. - Ability to work efficiently in a high-volume and fast-paced environment. - Excellent teamwork and communication skills. - Passion for the hospitality industry. - Great teamwork skills and attention to detail. - Positive outlook and outgoing personality. - Previous panasiatic kitchen experience is a big plus. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer Professional career progression at international level in Marriott hotels worldwide. - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Tuscany, Florence - Hosco |
| About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is currently looking for an Accounting Manager to join our Finance team. Reporting to the Assistant Director of Finance, you will play a key role in ensuring the integrity of financial operations, supporting business performance, and maintaining compliance with local and international accounting standards. What you will do - Support the Assistant Finance Director in the day-to-day management of financial and accounting operations. - Oversee General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR) processes. - Ensure accurate and timely monthly, quarterly, and annual financial closings. - Ensure compliance with local tax regulations and international accounting standards (USALI). - Monitor and analyse key financial KPIs, including RevPAR, GOP, EBITDA, and cost control indicators. - Support the preparation of the annual budget and periodic forecasts. - Analyse variances between budgeted and actual results and propose corrective actions. - Collaborate with Department Heads to monitor and control operating costs. - Supervise the financial aspects of contracts and coordinate with the Legal Department on contractual matters, compliance, and risk assessment. - Manage internal and external audits, ensuring full compliance with company policies and regulations. - Oversee cash management and treasury cash flows. - Ensure the implementation of internal control procedures and fraud prevention measures. - Train, coordinate, and support members of the Finance team. What you bring - Degree in Economics, Finance, Accounting, or a related discipline. - 3?5 years of experience in a similar accounting or finance leadership role, ideally within hospitality. Previous experience in Hotel finance and/or a structured business environment is a strong asset. - Strong knowledge of accounting principles, Italian GAAP (OIC), statutory requirements, and USALI standards. - Experience with ERP systems such as SAP, Oracle, or hospitality finance platforms. - Excellent analytical, problem-solving, and organizational skills, with strong attention to detail. - Proven ability to manage priorities, meet deadlines, and lead high-performing teams. - Fluent in English and Italian, both written and spoken. What we offer: ? Competitive Salary aligned with experience and a comprehensive benefits package ? Excellent Training and Development opportunities ? Employee Discount for stays at any Four Seasons worldwide ? Complimentary Dry Cleaning for Employee Uniforms ? Employee Meals Schedule & Hours: ? Full-time position based in Florence, Italy. Candidates must have valid authorization to work in Italy at the time of application. |