Hotel Manager - HNH Hospitality

Similar job ads

Event Sales Executive - CARDO ROMA, AUTOGRAPH COLLECTIONNew!

Job title:                                              Event Sales Executive Reports directly to:                        Director of Sales & Distribution     Overall Job Purpose   The Event Sales Executive is responsible for managing event‑related sales opportunities, converting inquiries into confirmed business, and ensuring a smooth transition from sales to operations. The role focuses on building strong client relationships, preparing tailored proposals, and maximizing revenue while upholding Marriott brand standards. It involves proactively identifying client needs, conducting site inspections, and presenting customized event solutions that reflect the hotel's capabilities. The Event Sales Executive also collaborates closely with the Events and Operations teams to ensure accurate handovers, supports forecasting and pipeline management, and contributes to the hotel's commercial strategy through market analysis and competitive insights. A strong focus on guest satisfaction, revenue optimization, and brand‑aligned communication is essential to the role.     Skills & Qualifications   ·         Sales mindset with strong negotiation and communication skills ·        Excellent organizational abilities and attention to detail ·        Ability to manage multiple inquiries and deadlines ·        Strong client‑service orientation and problem‑solving attitude ·        Proficiency in MS Office and CRM/event management systems and Opera ·        Fluent English; additional languages are an advantage     Candidate profile Education and Experience   Minimum 3-4 year experience in similar role in comparable property with sizeable rooms and meeting spaces.       Key Responsibilities   ·         Lead Management ? Manage incoming event inquiries, qualify business opportunities, and respond promptly with accurate information. ·         Client Relationship Development ? Build and maintain strong relationships with clients, ensuring clear communication throughout the sales process. ·         Proposal & Contract Creation ? Prepare tailored proposals, quotations, and contracts aligned with client needs and hotel guidelines. ·         Site Inspections ? Conduct professional site visits, showcasing meeting spaces, F&B options, and event capabilities. ·         Revenue Optimization ? Identify upselling and cross‑selling opportunities to maximize event revenue across spaces, services, and F&B. ·         BEO Preparation & Handover ? Ensure accurate and timely creation of Banquet Event Orders and provide clear handovers to the Events and Operations teams. ·         Cross‑Department Collaboration ? Work closely with Sales, Banqueting, F&B, and Front Office to guarantee seamless event execution. ·         Market & Competitor Analysis ? Monitor market trends, competitor activity, and client feedback to support commercial strategy. ·         CRM & Reporting ? Maintain updated CRM records, manage the sales pipeline, and support forecasting and reporting activities. ·         Brand Standards Compliance ? Ensure all communication, proposals, and client interactions reflect Marriott's service and brand guidelines.       Preferred:   - Has demonstrated the ability to always work on behalf of Guests - Has demonstrated the ability to work with other Team Members - Previous experience in event roles within 4/5‑star hotels or MICE environments - Familiarity with Marriott standards and processes - Basic understanding of AV equipment and meeting setup   Principal Accountabilities   - Lead Management ? Handle incoming event inquiries, qualify leads, and respond promptly with accurate information. - Proposal & Contracting ? Prepare customized proposals, quotations, and contracts aligned with client needs and hotel guidelines. - Client Relationship Management ? Maintain ongoing communication with clients, ensuring expectations are understood and met throughout the sales cycle. - Revenue Optimization ? Identify upselling opportunities across meeting spaces, F&B, and additional services to maximize event profitability. - BEO & Handover Coordination ? Ensure accurate preparation of Banquet Event Orders and provide clear handovers to the Events and Operations teams. - Cross‑Department Collaboration ? Work closely with Sales, Banqueting, F&B, and Front Office to guarantee seamless event execution. - Market Awareness ? Monitor competitor activity, market trends, and client feedback to support strategic decisions. - Administrative Support ? Maintain CRM records, update databases, and support reporting and forecasting activities.

...
09/10/2026

Director of Groups - The St. Regis RomeNew!

JOB SUMMARY At the St. Regis Rome we are looking for a Director of Groups. Reporting to the Director of Sales, the Director of Groups & MICE is responsible for managing and driving the hotel's business related to group bookings, meetings, incentives, conferences, and events. This role requires a strategic and client-focused approach to create bespoke experiences for high-profile clients and corporate groups. The Director will lead the development and execution of all MICE business strategies, working closely with the sales, marketing, and operations teams to ensure seamless delivery of exceptional service and memorable events, all while driving revenue growth and positioning the hotel as a leading destination for luxury groups and events.   CORE WORK ACTIVITIES MICE Sales Strategy and Business Development: - Develop and implement comprehensive sales strategies to attract MICE business (corporate groups, conferences, events, and incentive programs) to the hotel. - Nurture existing relationships with key decision-makers in the MICE sector, including meeting planners, travel agents, and event organizers. - Attend industry events, trade shows, and networking functions to represent the hotel and attract new MICE business. This role requires frequent travel, especially to key industry events and to key partners locations. - Build and maintain strong relationships with key corporate clients, agencies, and event planners to drive repeat business and referrals. - Understand clients' specific event needs and customize solutions that align with the hotel's luxury offerings. - Provide exceptional customer service, ensuring that all group and MICE clients have a seamless and memorable experience from booking to execution. - Oversee the planning and coordination of all MICE groups and events, ensuring they meet the hotel's high standards of service, quality, and luxury. - Act as the main point of contact for all MICE clients, overseeing the execution of their events and ensuring all aspects run smoothly. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.  - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the St Regis brand  - Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.   Revenue and Budget Management: - Set revenue targets and work with the sales and marketing teams to develop pricing strategies for MICE events and group bookings. - Monitor the budget for MICE events and group bookings, ensuring profitability while maintaining luxury service standards. - Analyze booking trends, forecast demand, and develop strategies to increase group and event business during off-peak periods. - Track and analyze the performance of MICE accounts, including revenue, client satisfaction, and event outcomes. - Prepare detailed reports and presentations for senior management, highlighting key successes, areas for improvement, and strategic recommendations. - Maintain accurate records of MICE sales, bookings, and client information in the CRM system. - Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.   Team Leadership and Development: - Lead and mentor a team of MICE sales professionals, group sales managers and event coordinators ensuring they are aligned with the hotel's luxury brand and service standards. - Provide training and development opportunities to enhance the team's product knowledge, sales techniques, and customer service skills. - Foster a collaborative environment with internal departments (sales, catering, operations, and front desk) to ensure smooth and efficient event execution. - Develops a close working relationship with internal and external stakeholders.  - Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.  - Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives.   This role is essential in positioning the hotel as a top-tier destination for meetings, conferences, and events by ensuring the successful development and   delivery of high-end group bookings. The Director of Groups & MICE plays a key role in achieving the hotel's financial goals while delivering an unforgettable experience for clients.   Key Skills:  - In-depth knowledge of the MICE industry, including trends, client needs, and competitor offerings. Solicits, books and develops local group business.  - Ability to develop new emerging markets with a methodical and proactive sales approach  - Must posses strong decision making selling and negotiation. Excellent communication and interpersonal skills. - Proactively position and market the property to remain a market leader and strengthen St Regis brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives.  - Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected. - Assist in the development of the annual budget plan, ensure projects are executed for all market areas as stated in the hotel budget with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.   Education and Experience: - A minimum of 4-year bachelor's degree in business administration, Marketing, Hotel Management, or related major.  - A minimum of 4-years of experience in a similar role as senior sales leader in the MICE sector, with a proven track record of driving revenue growth. - Strong existing client base and relationships within key feeder markets (North America & Europe). - Proven track record of successful MICE sales, business development, and client relationship management in the luxury hospitality sector. - Exceptional leadership and interpersonal skills, with the ability to manage, mentor, and be a point of reference on the group business for the hotel. Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand's culture, ensures fair and equitable treatment and associate satisfaction to enable business success. - Reading, writing and oral proficiency in the Italian and English language. Other languages such as Spanish are a plus. - Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and internal systems, such as: Opera.   #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

...
09/10/2026

ADDETTI AL GUARDAROBA PER HOTEL

Job description Addetti al guardaroba per hotel di prestigio a Milano Descrizione del ruolo Stiamo cercando Addetti al guardaroba da inserire nel nostro team a Milano. La persona selezionata sarà responsabile della gestione completa delle operazioni di lavanderia in un hotel di alto livello, garantendo standard elevati di qualità e cura dei capi. Il ruolo richiede precisione, attenzione al dettaglio e capacità di lavorare in team in un ambiente orientato al servizio clienti. Responsabilità principali - Utilizzo e monitoraggio dei macchinari per lavaggio ad acqua e a secco, asciugatura e stiraggio degli indumenti; - Gestione delle sostanze chimiche per il trattamento dei tessuti rispettando le normative di sicurezza; - Controllo qualità post-lavaggio per assicurare condizioni impeccabili dei capi; - Esecuzione di piccoli interventi sartoriali per riparazioni; - Impostazione corretta degli essiccatori in base al tipo di tessuto; - Piegatura manuale o meccanica degli articoli puliti; - Mantenimento di registrazioni accurate degli articoli trattati; - Collaborazione con il team lavanderia e comunicazione efficace con altri reparti per garantire un servizio fluido. Requisiti richiesti - Esperienza pregressa in lavanderia all'interno di hotel o resort di lusso, in Italia o all'estero; - Conoscenza approfondita degli standard di pulizia e degli strumenti principali utilizzati in lavanderia; - Buona padronanza della lingua inglese per comunicare efficacemente in ambiente internazionale; - Orientamento al cliente, professionalità e ottime capacità relazionali e comunicative; - Capacità di lavorare con precisione e attenzione ai dettagli anche sotto pressione. Condizioni contrattuali e benefit - Contratto a tempo determinato (3 o 6 mesi) in somministrazione, con possibilità di proroghe e inserimento diretto stabile in hotel; - Inquadramento secondo CCNL Turismo Industria livello D1 (CNEL H05B) con RAL pari a €21555; - Orario su turni da 8,5 ore giornaliere (con pausa di 30 minuti), per un totale di 40 ore settimanali, dal lunedì alla domenica con due giorni di riposo a rotazione, copertura fascia oraria dalle 7:00 alle 21:30 circa; - Sconti personali estendibili a familiari e amici in oltre 9000 hotel internazionali della catena; - Colazione a €5 durante soggiorni presso gli hotel europei della catena; - Piano welfare finanziato da Ebitemp per spese scolastiche, trasporto extraurbano, mobilità territoriale e tutela sanitaria (per inserimenti in somministrazione). Cosa offriamo Lavorare con noi significa entrare a far parte di una realtà solida che promuove lo sviluppo professionale attraverso formazione continua e opportunità concrete di crescita. Valorizziamo il talento individuale all'interno di un ambiente inclusivo che rispetta la diversità culturale ed esperienziale. Chi siamo Siamo parte di una catena alberghiera internazionale che si distingue per l'eccellenza nel servizio e l'attenzione ai dettagli. Il nostro ambiente di lavoro è dinamico, inclusivo e orientato alla crescita professionale, con un forte impegno verso la qualità e la soddisfazione del cliente. Offriamo opportunità di carriera in un contesto multiculturale, valorizzando il talento e la collaborazione tra colleghi. Dichiarazione sulla parità di opportunità Siamo un datore di lavoro che offre pari opportunità. Accogliamo candidature da persone indipendentemente da genere, età, etnia o background, promuovendo un ambiente lavorativo equo ed inclusivo. AxL - Agenzia per il Lavoro è un'agenzia per il lavoro fondata nel 2004, che pone le persone al centro del proprio operato. Attraverso oltre 30 filiali in tutta Italia, AxL offre servizi specializzati di consulenza HR, supporto legale, amministrativo e sviluppo professionale. Certificata Great Place to Work dal 2018, AxL partecipa al programma WHP per la salute e il benessere dei propri dipendenti ed è ora parte del Groupe Adéquat.  Il supporto dei nostri recruiter non è limitato al periodo di inserimento ma continua per tutta la collaborazione dei lavoratori e delle lavoratrici con l'azienda.  Inviaci subito la tua candidatura/candidati subito.  L'offerta si rivolge a candidati ambosessi, nel rispetto del Codice delle pari opportunità D.Lgs. 11 aprile 2006, N. 198 e ss.mm.ii.. I Candidati sono invitati a leggere l'informativa sul trattamento dei dati personali alla pagina https://www.aperelle.it/wp-content/uploads/2019/05/Informativa-candidati.pdf.  AxL S.p.A. Aut. Min Nr. 1081 - SG rilasciato dal Ministero del Lavoro e PS in data 19.11.2004  axlga

...
06/10/2026

GOVERNANTE/RESPONSABILE CAMERE

Humangest SpA, Agenzia per il lavoro - Filiale di Perugia, cerca per azienda cliente un/a Governante/Responsabile Camere, da inserire all'interno di un'importante struttura ricettiva.   La risorsa sarà responsabile del corretto coordinamento e dell'organizzazione delle attività relative alle camere e alle addette ai piani.   Principali responsabilità: - Coordinamento e supervisione delle addette ai piani; - Pianificazione degli orari e organizzazione dei turni; - Organizzazione giornaliera e settimanale del lavoro; - Controllo e verifica dello stato delle camere; - Assegnazione e gestione delle camere; - Segnalazione e gestione delle necessità relative alla manutenzione; - Gestione delle scorte e ordine dei prodotti necessari per le camere; - Collaborazione con gli altri reparti della struttura per garantire un servizio efficiente e puntuale.   Requisiti: - Esperienza pregressa nel ruolo di Governante, Vice Governante o Responsabile Camere; - Buone capacità organizzative e di coordinamento; - Precisione, attenzione al dettaglio e senso di responsabilità; - Capacità di lavorare in autonomia e di gestire le priorità; - Buone doti relazionali e capacità di lavorare in squadra; - Costituisce titolo preferenziale la provenienza dal settore alberghiero.   Si offre: - Full-time; - Orario di lavoro 8-15; - CCNL Turismo.   Sede di lavoro: BASTIA UMBRA (PG) SGB Humangest offre ai lavoratori e lavoratrici pari opportunità di impiego ed è orientata verso la diversità e l'inclusione sul luogo di lavoro. Ogni Società del Gruppo ripudia, in qualsiasi fase di accesso all'occupazione e al lavoro, qualunque forma di discriminazione basata su razza, colore, genere, religione, orientamento sessuale, nazionalità, disabilità o altre caratteristiche personali protette, come definite dalle leggi nazionali vietandone la realizzazione al proprio interno. La selezione avverrà previa informativa sulla protezione dei dati ai sensi degli artt. 13 e 14 Reg. UE 2016/679 ed esclusivamente previa acquisizione di esplicito consenso del candidato. Gli interessati, ambosessi, (l.903/77), sono invitati a consultare il sito www.sgbholding.it . I dati saranno trattati ai sensi degli artt. 13 e 14 Reg. UE 2016/679 #centronord

...
06/10/2026

Linked searches

Controllo qualità in Rome

Receptionist in Rome

Direttore d'albergo in Rome

Room division manager in Rome

Responsabile operations in Rome

Hospitality / Tourism / Travel in Rome

Middle and Top Management in Rome

Lazio, Rome