Similar job ads
Restaurant Manager - HNH HospitalityNew!
L'hotel Hilton Garden Inn Milan Bergamo Airport, parte del gruppo HNH Hospitality, è alla ricerca di un* Restaurant Manager.
In apertura a inizio 2027, il nuovo hotel sarà un punto di riferimento per il business travel, le crew aeroportuali e il segmento MICE.
Cerchiamo un* Restaurant Manager che collabori nella definizione dei processi operativi di una struttura pensata per non dormire mai. Entrerai a far parte del team 2 mesi prima dell'apertura, diventando parte attiva della fase di pre-opening e il garante dell'eccellenza post-apertura.
La struttura sarà caratterizzata da un servizio di Food & Beverage che si adatterà ai flussi aeroportuali: ristorazione veloce, i servizi inizieranno nelle prime ore del mattino e proseguiranno fino a tarda sera, con volumi elevati e una forte attenzione all'efficienza operativa. Questo dovrà trovare bilanciamento con un servizio di ottima qualità che faccia sentire l'ospite come a casa.
Di cosa ti occuperai:
Fase di Pre-opening
- Definizione delle procedure e processi di lavoro
- Selezione, inserimento e formazione del personale di reparto.
- Dovrai trasmettere la visione del brand e preparare il team a gestire i ritmi serrati di un Airport Hotel
- Ricerca e definizione dei rapporti con fornitori locali
- Assicurare la velocità di risposta del team prima del primo ordine ufficiale
Post-Opening & Consolidamento
- Assicurare la corretta applicazione e il miglioramento degli standard qualitativi previsti e delle procedure operative definite
- Essere operativamente presente, pronto a supportare il servizio
- Monitorare i costi, e spingere su un approccio commerciale che consenta l'aumento dei ricavi, in linea con i KPI aziendali
- Gestire, motivare e formare il proprio team
- Costante monitoraggio dei feedback rilasciati dagli Ospiti.
Chi cerchiamo:
Sei il nostro candidato ideale se hai maturato esperienza internazionale nel ruolo, per almeno 2 anni, in strutture di catena della stessa categoria, e hai un'ottima conoscenza della lingua inglese.
Persone appassionate per la ristorazione, con forte sensibilità per l'ospitalità. Curiosità, attenzione alle evoluzioni del settore costituiscono caratteristiche importanti per svolgere efficacemente il ruolo.
Ricerchiamo candidati con spiccate capacità di leadership, organizzazione e comunicazione, in grado di guidare e motivare il team, favorendo un ambiente di lavoro collaborativo, dinamico e orientato al raggiungimento degli obiettivi.
La struttura è annuale e non può fornire alloggio, pertanto saranno considerati esclusivamente candidati residenti o domiciliati nei pressi del luogo di lavoro o disponibili al trasferimento a proprio carico.
Cosa Offriamo:
- Contratto a tempo indeterminato
- RAL compresa tra 34 e 37k, inquadramento previsto B2 del CCNL Industria Turistica AICA
- Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel
- Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate
- Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta
- Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni
- Mensa aziendale
...
24/08/2026
Host/Hostess - Casa Brera - Casa Brera - a Luxury Collection Hotel, MilanNew!
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Host/Hostess to join the place to be in Milan, where an authentic and modern team craft unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
Reporting to the F&B Outlet Manager, the role will be responsible for the coordination of tasks related to the F&B guest experience for the rooftop restaurant Etereo.
- This is full-time position, 5 days a week with 2 days off.
- The starting date is in September
About us
Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. Purveyor of storied experiences and social encounters, this Brera hotel in Milan is a gateway to the rich tapestry of local history, art and culture. In an interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Committed to both sustainability and aesthetics, each room is notable for the use of precious regional materials, an homage to the building's story. Presenting a symphony of flavors, Italian cuisine is redefined. Offering a rare backdrop for convivial dining, sky bar and restaurant, Etereo, is where a rooftop pool and panoramic views meet exceptional gastronomy. Open throughout the day, guests can also savor a delicious breakfast and enjoy a classic Milanese aperitivo.
The impact you'll make
Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our Hosts/Hostesses, you'll make sure you know what to do to make them feel at home. They will appreciate the pristine outlet entrance, your warm welcome, and your efficiency in getting them seated and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. Thanks to you, our guests and customers will feel well-fed, happy and wanting to come back to our F&B outlet for more authentic and sophisticated dining experiences.
Connect your passions with a rewarding opportunity
You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.
You may work in any of our outlets thus widening your F&B service organization knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company.
What you'll do
- Serve as the first point of contact and ambassador of the hotel and its F&B venues, delivering a warm, genuine, and professional welcome to every guest.
- Manage reservation systems, respond promptly to incoming calls and emails, and handle special requests with accuracy and attention to detail.
- Ensure smooth guest flow in the dining venues, monitor seating capacity, and provide precise wait-time estimates to optimize the guest journey.
- Handle guest inquiries, requests, and complaints with professionalism, following Standard Operating Procedures and using company systems to document and resolve issues.
- Maintain deep knowledge of menus, daily offerings, and hotel services to confidently guide and inform guests.
- Work closely with F&B and Culinary teams to uphold flawless coordination, service standards, and the overall quality of the guest experience.
- Follow all brand, hotel, and department Standard Operating Procedures, ensuring consistency with The Luxury Collection identity and Marriott International guidelines.
- Adhere to health, safety, hygiene, and sanitation policies, maintaining a pristine and welcoming environment at all times.
- Support the overall service ambiance by maintaining lobby and entrance presentation, ensuring the space reflects the elegance and storytelling of the brand.
- Uphold quality assurance expectations, contributing to guest satisfaction scores and overall operational excellence.
What you'll need:
- Passion for the luxury lifestyle hospitality industry.
- A warm, people-oriented demeanor and a team-player attitude.
- Strong knowledge of Italian and English languages.
- An excellent verbal manner and proven customer service skills.
- Positive outlook and dependability.
- Previous experience in similar roles is an advantage.
What we offer:
- A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
- Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
- World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent- award winning, experienced hospitality professionals.
- Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much.
- Discounts for your friends and family.
- 5euros breakfast when staying at any of our European hotels.
- Performance and Recognition programs.
- Wellness and sustainability initiatives.
Explore our very big world
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You're welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
#JoinCasaBrera
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
...
24/08/2026
Executive Sous Chef - Sheraton Milan San Siro - Sheraton Milan San SiroNew!
JOB SUMMARY
Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.
CANDIDATE PROFILE
Education and Experience
? High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.
OR
? 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Assisting in Leading Kitchen Operations for Property
? Provides direction for all day-to-day operations.
? Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
? Encourages and builds mutual trust, respect, and cooperation among team members.
? Serving as a role model to demonstrate appropriate behaviors.
? Ensures property policies are administered fairly and consistently.
? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
? Supervises and coordinates activities of cooks and workers engaged in food preparation.
? Demonstrate new cooking techniques and equipment to staff.
Setting and Maintaining Goals for Culinary Function and Activities
? Develops and implements guidelines and control procedures for purchasing and receiving areas.
? Establishes goals including performance goals, budget goals, team goals, etc.
? Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
? Manages department controllable expenses including food cost, supplies, uniforms and equipment.
? Participates in the budgeting process for areas of responsibility.
? Knows and implements the brand's safety standards.
Ensuring Culinary Standards and Responsibilities are Met
? Provides direction for menu development.
? Monitors the quality of raw and cooked food products to ensure that standards are met.
? Determines how food should be presented, and create decorative food displays.
? Recognizes superior quality products, presentations and flavor.
? Ensures compliance with food handling and sanitation standards.
? Follows proper handling and right temperature of all food products.
? Ensures employees maintain required food handling and sanitation certifications.
? Maintains purchasing, receiving and food storage standards.
? Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Ensuring Exceptional Customer Service
? Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
? Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
? Interacts with guests to obtain feedback on product quality and service levels.
? Responds to and handles guest problems and complaints.
? Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
? Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Managing and Conducting Human Resource Activities
? Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
? Ensures employees are treated fairly and equitably.
? Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
? Administers the performance appraisal process for direct report managers.
? Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
? Observes service behaviors of employees and provides feedback to individuals and or managers.
? Manages employee progressive discipline procedures for areas of responsibility.
? Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Additional Responsibilities
? Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
? Analyzes information and evaluating results to choose the best solution and solve problems.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
...
24/08/2026
Room Division Manager - HNH HospitalityNew!
L'Hotel Hilton Garden Inn Milan Bergamo Airport, parte del gruppo HNH Hospitality, è alla ricerca di un* Room Division Manager.
In apertura a inizio 2027, il nuovo Hilton Garden Inn Milan Bergamo Airport sarà un punto di riferimento per il business travel, le crew aeroportuali e il segmento MICE. Una struttura pensata per operare con continuità, caratterizzata da elevati volumi operativi e da una clientela internazionale.
Cerchiamo un* Room Division Manager che desideri essere protagonista di un progetto di apertura, contribuendo alla costruzione di processi, team e standard operativi di una nuova struttura Hilton. Entrerai a far parte del team due mesi prima dell'apertura, assumendo un ruolo chiave nella fase di pre-opening e diventando successivamente il punto di riferimento per l'area operativa.
Di cosa ti occuperai
1. Fase di Pre-Opening
? Definire e implementare procedure operative per Front Office e Housekeeping, in linea con gli standard aziendali e di brand.
? Partecipare alla selezione, inserimento e formazione del personale di reparto, trasmettendo la cultura del servizio e i valori del brand.
? Collaborare alla costruzione di un team altamente performante, preparato a gestire un contesto dinamico e internazionale.
? Supervisionare il caricamento dei materiali operativi, il testing dei sistemi gestionali (PMS) e il coordinamento con fornitori esterni per i servizi di housekeeping e lavanderia.
? Contribuire alla definizione dei flussi operativi e dei processi di coordinamento interdipartimentale.
? Garantire la piena preparazione del reparto prima dell'apertura ufficiale della struttura.
2. Post-Opening & Consolidamento
? Guidare le attività di Front Office e Housekeeping assicurando elevati standard di servizio e di efficienza operativa.
? Gestire importanti flussi di arrivi e partenze, garantendo un'esperienza fluida e personalizzata per ogni ospite.
? Coordinare le attività di housekeeping assicurando qualità, produttività e rispetto degli standard Hilton.
? Collaborare costantemente con i reparti F&B, Maintenance e Sales per garantire un'esperienza ospite integrata e coerente.
? Monitorare e analizzare i principali KPI di reparto, individuando azioni di miglioramento continuo.
? Gestire budget e costi operativi, bilanciando efficienza economica, qualità del servizio e soddisfazione dell'ospite.
? Sviluppare e motivare il team attraverso formazione continua, feedback strutturati e percorsi di crescita professionale.
Chi vogliamo incontrare
Esperienza e competenze tecniche
? Esperienza di almeno 3 anni come Room Division Manager, Front Office Manager o Capo Ricevimento in strutture business ad alto volume, preferibilmente appartenenti a catene internazionali o Airport Hotel.
? Consolidata esperienza nella gestione di team operativi numerosi e multidisciplinari.
? Ottima conoscenza delle dinamiche di Front Office e Housekeeping.
? Fluente conoscenza della lingua inglese; la conoscenza di ulteriori lingue sarà considerata un plus.
? Ottima padronanza dei principali PMS alberghieri; la conoscenza di OnQ rappresenta un vantaggio.
Caratteristiche personali
? Leadership positiva e orientata allo sviluppo delle persone.
? Capacità di prendere decisioni rapide in contesti dinamici e ad alta intensità operativa.
? Forte orientamento al risultato e al miglioramento continuo.
? Eccellenti capacità organizzative, relazionali e di problem solving.
? Attitudine alla collaborazione e alla costruzione di relazioni efficaci tra i reparti.
Cosa offriamo
? Contratto a tempo indeterminato.
? RAL compresa tra €41.000 e €45.000, con inquadramento A2 del CCNL Industria Turistica AICA.
? Premio variabile legato al raggiungimento degli obiettivi dell'hotel.
? Staff rate e Family & Friends rate per soggiornare negli hotel del gruppo a condizioni agevolate.
? Per il tuo compleanno: un giorno di permesso retribuito e una cena offerta in una delle nostre strutture.
? Mensa aziendale.
Se desideri contribuire all'apertura di una nuova struttura internazionale e lasciare il tuo segno in un progetto strategico per il gruppo, saremo lieti di conoscerti.
...
24/08/2026
Chef de Partie - Casa Brera - Casa Brera - a Luxury Collection Hotel, MilanNew!
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Chef de partie.
Reporting to the Head Chef, the role will cover culinary tasks related to the F&B production for any of our outlets. This is full-time position, 5 days a week with 2 days off.
The starting date is estimated in September.
About us
Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.
Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo
Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
The impact you'll make
You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return.
Connect your passions with a rewarding opportunity
Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences.
What you'll do
- Responsible for the assigned station under the supervision of the Sous Chef.
- Ensure adequacy of supplies at the cooking stations.
- Assist in preparing orders, stock supplies and check inventories.
- Prepare fresh ingredients for cooking according to recipes and guidelines.
- Test foods to ensure proper preparation and temperature.
- Operate kitchen equipment safely and responsibly.
- Ensure the proper sanitation and cleanliness of surfaces and storage containers.
- Follow Standard Operating Procedures and brand identity guidelines.
- Comply with quality assurance expectations and standards.
- Comply with all health, safety and hygiene standards and policies.
What you'll need:
- Passion for the luxury lifestyle hospitality and culinary industry.
- A warm, people-oriented demeanor and a team-player attitude.
- A safety-first approach.
- Positive outlook and dependability.
- Previous experience in similar roles is an advantage.
What we offer:
- A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
- Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
- World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent- award winning, experienced hospitality professionals.
- Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much.
- Discounts for your friends and family.
- 5euros breakfast when staying at any of our European hotels.
- Performance and Recognition programs.
- Wellness and sustainability initiatives.
Explore our very big world
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You're welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
#JoinCasaBrera
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
...
24/08/2026
