Trova lavoro per Hospitality/Turismo/Viaggi in Italia, Roncade:50
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food & Beverage Guest Experience Ambassador. The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B department. This is a full-time role. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform What you'll do - Ensure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant - Manage the reservations by phone, by email and face to face, recording guests' preferences - Answer, record, and process all guest calls, messages, requests, questions, or concerns - Possess comprehensive knowledge of the menu content. - Maintain a thorough understanding of all standards - Liaising with Event and the restaurant team for special events and occasions - Liaising with other departments (F&B, Sales and Front Office) for VIP guests and special celebrations - Supply guests with directions and information regarding the restaurant and the hotel - Provides support regarding any reasonable task requested by the Management What we're looking for - Fluent English and Italian are required - Understanding of luxury hospitality F&B operations - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanor - A team-player attitude - Positive outlook and dependability - Excellent personal presentation and interpersonal skills. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently looking for a Guest Experience Supervisor (Front Desk) reporting to the Front Desk Manager. This is full-time position, 5 days a week with 2 days off. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. Job Description A Guest Experience Supervisor is responsible for overseeing front desk operations during a specific shift, which includes supervising staff, handling customer issues, and managing daily administrative and financial tasks. Key duties involve delegating tasks, ensuring excellent customer service, resolving conflicts, performing cash management, and guaranteeing the effectiveness of the flow of information across all departments. What you'll do Key Responsibilities Summary Guest Services & Check-In Operations - Manage guest check-ins by verifying identity, processing payments, assigning rooms, and issuing keys. - Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). - Assist staff with expediting problem payments (e.g., problems processing credit card). - Follow up with guest regarding satisfaction with guest-related issues. - Resolve payment issues and follow up on guest satisfaction. - Review shift logs/daily memo books and document pertinent information in logbooks. - Coordinate with departments (e.g., Concierge, Housekeeping) to address guest requests and problems. - Coordinate with Housekeeping to track readiness of rooms for check-in. - Block rooms in the system and identify designated requirements and requests. - Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Financial & Administrative Duties - Process all payment types such as room charges, cash, checks, debit, or credit. - Balance and drop receipts according to accounting specifications. - Count bank at the beginning and end of shift. - Handle cash operations: count bank at shift start/end, balance and drop receipts. - Set up guest accounts, verify billing, and process various payment types. - Complete cashier reports and maintain accurate logs and contingency lists. - Notify Loss Prevention/Security of any theft reports. Team Leadership & Support - Assist management in training, coaching, and evaluating staff. - Act as a role model and first contact for employee concerns under the Open Door Policy. - Foster teamwork and maintain positive working relationships. - Report accidents, injuries, and unsafe work conditions to manager Professional Standards & Communication - Ensure compliance with company policies, safety procedures, and appearance standards. - Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process - Communicate professionally with guests and staff, both verbally and in writing. - Complete safety training and certifications - Use POS/computer systems efficiently and maintain confidentiality. - Follow all company policies and procedures; - Ensure uniform and personal appearance are clean and professional; - Maintain confidentiality of proprietary information. - Anticipate and address guests' service needs. - Speak with others using clear and professional language; - Answer telephones using appropriate etiquette. - Develop and maintain positive working relationships with others. - Ensure adherence to quality expectations and standards. - Perform other reasonable job duties as requested. What you'll need: - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills - Previous Front Office experience in luxury Hotels (at least 3 years) - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift What we offer: - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Organization Description The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Description The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Reservations Clerk. The Reservations Clerk will report to the Reservations Manager and she/he will be part of a Reservations Department ? Family Function: Sales. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in more than 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform The impact you'll make First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too. What you'll do Process all reservation requests, changes, and cancellations received by phone or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. What we're looking for - Excellent communication skills in English and Italian (both writing and speaking) - Previous Reservations/Front Office experience is a big plus - Understanding of rooms operations and luxury hospitality - Ideally, technical knowledge of Micros and Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| WHO WE ARE Founded in 2007 by three childhood friends ? Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff, later joined by Xavier Padovani in 2010, Experimental has revolutionised the hospitality and food & beverage industries by offering a unique and contemporary experience to a discerning international clientele. Famous for introducing cocktail bar culture in Paris, the group now operates not only cocktail bars, but also wine bars, restaurants, and, since 2015, hotels. Over the years, destinations have multiplied, including major European capitals like Paris and London, as well as seasonal locations such as Ibiza and Menorca in the summer, or the ski resorts of Verbier and Val d'Isère in the winter. The group also has properties in Venice, New York, Biarritz and the Cotswolds. Our service philosophy is based on three key principles: the quality of our products, precision in service, and a warm, welcoming attitude toward our guests. PALAZZO EXPERIMENTAL Palazzo Experimental offers 32 elegantly designed rooms and suites by Dorothée Meilichzon, along with a large inner garden overlooking a quiet canal. The hotel has three stunning entrances from the Canal Della Giudecca: one leading to the restaurant L'Adriatica, another to the reception, and the third to the Experimental Cocktail Club ? the group's signature bar following those in Paris and London. THE ROLE - 40 hours per week with 2 days off, - Accommodation not provided. As part of your duties, you will be expected to: - Set up the dining room, garden, and terrace before service, - Ensure a positive guest experience, - Advise guests thanks to your excellent knowledge of the menu and products, - Carry out service according to standards: taking orders, setting tables, clearing, and resetting, - Manage your section: refilling bread and drinks, keeping tables tidy and clean to ensure an enjoyable experience, - Perform end-of-service tasks: cleaning and setting up for the next service, - Maintain all areas in perfect condition (cleanliness, upkeep, functionality), - Adhere to the aesthetic standards set by management (grooming, mise en place, etc.). WHO YOU ARE We are looking for a candidate with solid knowledge of restaurant service, experience in the hospitality industry, and a good command of English. Proficiency in another language is a plus. If you are proactive, autonomous, adaptable, highly organised, capable of managing priorities, and possess excellent customer service and hospitality skills ? this position is for you! JOIN THE EXPERIMENTAL ! By joining us, you'll become part of a stimulating and innovative environment. You'll work within a dynamic team alongside highly qualified professionals. Whether you're looking for your first job or a new career opportunity, our goal is to recruit, develop, and retain the best talent from a variety of backgrounds. What we offer: - Training and career development opportunities, - Internal mobility across France, Italy, Switzerland, the USA, the UK, the Balearic Islands, and more, - Exclusive discounts across all our venues (cocktail bars, wine bars, restaurants), - Company events. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. IL PALAZZO EXPERIMENTAL Il Palazzo Experimental offers 32 elegantly decorated rooms and suites designed by Dorothée Meilichzon, along with a large private garden overlooking a peaceful canal. The hotel features three magnificent entrances from the Giudecca Canal: one leads to the restaurant L'Adriatica, another to the reception, and the third to the Experimental Cocktail Club, the group's latest signature bar following those in Paris and London. ABOUT THE JOB We are seeking a Receptionist M/F to join our dynamic team at Montesol Experimental. Your duties and responsibilities will be the following: - Greet and assist all guest as soon as they come in. - Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information, bookings, concierge services. - Respond to all guest questions and requests, offering a personalised service adapted to each request. - Ensure that a high level of customer service is always provided, respecting our quality standards. - In coordination with the Front Office Manager, deal with customer complaints. - Ensure the good communication and coordination between the hotel's departments (Housekeeping, and F&B). - Coordinate security at the front desk in order to maintain a high level of safety for all our guests, goods and material, including key inventory and guest's belongings. - Participate in the management of the hotel's general mailbox by replying and redirecting emails. - Assist with administrative tasks at the front desk, maintaining efficient administration within the department, preparing, and submitting operational reports on time. - Ensure that the workspaces are well kept and that the entrance to the hotel is pleasant. - Ensure all equipment of the department is kept clean and in good working condition. ABOUT YOU - A minimum of 3 years experience in a similar position, - Well-groomed appearance, strong service mindset, and excellent interpersonal skills, - Attention to detail, team spirit, and initiative, - Experience in hotel reception, ideally within a high-end establishment, - Proficiency in Microsoft Office; knowledge of Opera software is an advantage, - Fluent in Italian and English; a third language is a plus, - Availability, flexibility, and motivation to thrive in a demanding environment. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: - Opportunities of training and career development. - Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. - Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). - Corporate events. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Key Responsibilities: Production & Preparation: ** Prepare and bake a variety of pastry items, including cakes, cookies, breads, desserts, ice creams, sorbets, and chocolates, according to standard recipes and production schedules. ** Assist in the development of new pastry items and menu suggestions. ** Ensure all pastry items are prepared and presented to the highest standards of quality, taste, and visual appeal. ** Prepare mise en place for daily pastry production. ** Maintain consistent portion control and minimize waste. ** Operate and maintain pastry equipment safely and efficiently (ovens, mixers, sheeters, etc.). Quality Control & Standards: ** Ensure all pastry products meet the hotel's quality standards. ** Monitor the freshness of ingredients and rotate stock appropriately. ** Adhere to strict food safety and hygiene standards (HACCP). ** Maintain a clean and organized work station. Assist with special events and catering functions as needed. ** Attend meetings and training sessions as required. Proven experience (typically 1-2 years) as a Commis Chef or similar role in a high-volume pastry kitchen, preferably in a hotel or fine-dining establishment. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Quale sarà la tua missione? Come Receptionist sarai responsabile di soddisfare le esigenze degli ospiti all'arrivo e alla partenza e di fornire un'esperienza eccezionale durante il loro soggiorno, in linea con la visione e i valori dell'hotel in materia di soddisfazione dei clienti. Cosa dovrai fare? - Accogliere e completare il processo di check-in per tutti gli ospiti e i gruppi in arrivo in modo tempestivo e professionale, nonché completare il processo di check-out per gli ospiti e i gruppi in partenza. - Gestire l'assegnazione delle camere in base alle caratteristiche degli ospiti (VIP, abituali, nuovi clienti, ecc.) con il reparto corrispondente. - Gestire, se necessario, e garantire che il front office e il management siano pienamente informati su richieste, domande, reclami e/o suggerimenti degli ospiti e degli altri reparti. - Conoscere tutti i prodotti e i servizi dell'hotel, le tariffe, le promozioni e i pacchetti sconto disponibili, nonché gli eventi VIP e speciali. - Conoscere e comunicare i servizi dell'albergo disponibili (lavanderia, prenotazione di ristoranti) e le informazioni generali sulla sicurezza. - Massimizzare l'occupazione delle camere alle migliori tariffe (questo include la chiusura delle vendite e delle extranet, se necessario). - Utilizzare tecniche di up-selling (promuovere il programma di fidelizzazione, altre destinazioni, cibo e bevande, trasporti e strutture alberghiere). - Gestire le prenotazioni di camere per gli ospiti in arrivo. - Fornire informazioni agli ospiti sulla struttura e sull'area circostante (musei, monumenti), compresi eventi speciali, attrazioni, ristoranti, attività, ecc. della città. - Rispondere alle richieste degli ospiti per accordi o servizi speciali (ad esempio, trasporto, prenotazioni, lavanderia) prendendo accordi o identificando i fornitori appropriati. - Rispettare gli standard del brand. - Assistere gli altri dipartimenti se necessario. - Informare e fornire servizi notturni agli ospiti (ad es. sveglia). - Gestire i pagamenti delle fatture e le operazioni di cassa durante il turno di notte. - Eseguire i giri di controllo, verificare le irregolarità, chiudere le finestre, le porte, ecc. - Essere responsabile dei rapporti di audit notturni. Cosa stiamo cercando? - Esperienza precedente nel reparto Front Office, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un alto livello di quella inglese. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di Front Office. - Orientamento al servizio clienti. - Flessibilità nel rispondere a una varietà di situazioni lavorative. - Forti capacità di comunicazione. - Orientamento alle vendite. - Capacità di lavorare in modo indipendente e come parte di un team. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Role Description This full-time, on-site Mice - Event Sales Manager role is based at San Clemente Palace Venice in Venice. The Mice - Event Sales Manager is responsible for driving event sales, from initial inquiry through contract negotiation and closing, for private events, corporate functions, and special occasions. Daily activities include responding to inquiries, preparing proposals, conducting site inspections, and maintaining relationships with clients and event planners. The role coordinates closely with operations, culinary, and hospitality teams to ensure seamless event delivery, accurate forecasting, and optimal revenue management. The Event Sales Manager also monitors market trends, maintains detailed records in sales systems, and contributes to sales reports and strategy meetings. Qualifications - Demonstrated experience in Event Planning and Event Management for Mice, private events, corporate functions, or social occasions. - Proven Sales skills, including prospecting, negotiation, closing, and account management. - Strong Communication abilities, including clear written communication and confident client-facing interaction. - Ability to design and manage Mice Events that align with brand standards and guest expectations. - Experience in hospitality, luxury hotels, or resort environments is highly beneficial. - Strong organizational skills, attention to detail, and ability to manage multiple events and deadlines at once. - Proficiency with CRM or sales management tools and basic office software (e.g., MS Office or equivalent). - Fluency in English required; additional language skills, especially Italian, are an advantage. - Availability to work flexible hours, including evenings and weekends, based on event needs. - Relevant education in hospitality, business, or event management is preferred. - Experienced in North Italy - Milan, Como - Strong Network - Venice experience is a plus - Knowledge in Opera Cloud |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Banquet Manager BANQUET SUPERVISOR San Clemente Palace Venice ? www.sanclementepalace.it Awarded ?Best Hotel in Venice? and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025), this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites ? including the largest and most exclusive suite in Venice. Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions. Serenity permeates the hotel's exclusive environment, enhanced by the heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids' club ? ensuring an unforgettable stay. The hotel's proximity to St. Mark's Square, its exceptional culinary offerings, and its unique combination of indoor and outdoor venues invite guests to create truly memorable experiences. As we prepare for our imminent reopening, we are seeking a Banquet Supervisor to join our Food and Beverage Team. Role Description As Banqueting Supervisor you will oversee all aspects of the hotel's banqueting and event operations, ensuring flawless execution and exceptional guest satisfaction. You will be responsible for coordinating weddings, corporate functions, gala dinners, and luxury private events within one of Venice's most iconic venues. Your leadership, attention to detail, and organizational excellence will help deliver world-class events that reflect the heritage and prestige of San Clemente Palace Venice. Your main responsibilities will include: • Planning and executing all banqueting and event operations from setup to completion • Leading and managing the Banqueting team to ensure impeccable service and presentation • Liaising with clients, event planners, and internal departments to ensure all requirements are met • Collaborating with the Executive Chef and F&B team to create customized menus and event experiences • Managing event logistics, layouts, and timelines to guarantee smooth coordination • Monitoring event budgets, revenue targets, and cost controls • Maintaining the highest standards of quality, hygiene, and safety throughout operations • Ensuring compliance with brand standards and service excellence at every event • Supporting the F&B leadership team in developing innovative concepts to enhance event offerings • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel • Accommodation, meals, uniform |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Commis - Restaurant . Reporting to the Restaurant Manager, the Commis will be part of a team of high-level professionals with a strong passion for F&B. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay. What you'll be doing - Welcome guests and promptly attend to tables - Serve food and beverages to guests - Share your menu knowledge to assist guests with questions and special requests - Check-in with guests to assure satisfaction with each course and beverage - Clean tables, complete closing duties and re-stock tableware and other supplies - Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow cycle time guidelines for all meals. - Maintain cleanliness of work areas throughout the day. - Inspect the cleanliness and presentation all china, glass, and silver prior to use. - Follow Standard Operating Procedures and brand identity guidelines at all time What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in English and Italian - Understanding of F&B operations and luxury hospitality - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanour - Great conversational skills and teamwork-oriented This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
10/10/2026 Nuovo!
| Italia, Veneto, Treviso - Hosco |
| Gi Group, prima agenzia per il lavoro italiana con oltre 200 filiali sul territorio nazionale e più di 1800 professionisti, seleziona per azienda leader nel settore della ristorazione commerciale: ASSISTANT STORE MANAGER_TREVISO SUD La risorsa risponde allo Store Manager, deve assicurare, con il lavoro di squadra, il raggiungimento degli obiettivi di budget e la corretta attuazione di tutte le attività determinate per la gestione ottimale del PdV Cosa prevede il ruolo · Gestire i rapporti con il Cliente secondo gli standard di servizio · Promuovere la cultura del cross selling attraverso la vendita suggerita · Propone iniziative per lo sviluppo delle performance del locale · Sviluppare le relazioni con i collaboratori del locale nel rispetto delle indicazioni aziendali, al fine di anticipare e/o risolvere eventuali problematiche · Portare a termine la realizzazione delle attività (turni, scheduling, formazione, ecc.) · Garantire gli adempimenti amministrativi (contabilità giornaliera, inventari, scarti, ecc.) secondo le procedure stabilite · Garantire la Qualità dei prodotti in vendita nel locale ed il rispetto delle norme igienico - sanitarie vigenti Il nostro profilo ideale - Possiede un Diploma di scuola media superiore e/o laurea breve - Ha maturato esperienza pluriennale operativa nell' ambito della ristorazione Personal skills - Orientamento al cliente - Comunicazione e ascolto - Decisionalità Cosa offriamo Inserimento diretto in azienda con contratto a tempo determinato possibilità di proroga e conferma nel ruolo Formazione inziale e strutturata su competenze operative e manageriali con eventuale possibilità di spostamento su altri territori Ccnl: turismo e pubblici esercizi Fascia di livelli: 5'/4' liv. Range di retribuzione lorda annua:23.000/25.000 Orario di lavoro: full time 5 gg su 7 (2 gg di riposo) su turni anche spezzati weekend e festivi Premi: È previsto un sistema incentivante secondo i criteri definiti dalla contrattazione aziendale o le policy applicate dal cliente Luogo di lavoro: Treviso Sud Facciamo parte di Gi Group Holding ( ) la prima multinazionale italiana del lavoro, nonché una delle principali realtà a livello mondiale nei servizi dedicati allo sviluppo del mercato del lavoro. Il nostro Gruppo è attivo nei seguenti campi: lavoro temporaneo, Permanent e Professional Staffing, Ricerca e Selezione, Consulenza HR, Formazione, Outsourcing, supporto alla ricollocazione e attività complementari. Siamo presenti in più di 30 Paesi in Europa, Asia e America con un team di oltre 6000 persone. I valori che ci contraddistinguono: attenzione, passione, apprendimento continuo e innovazione, collaborazione, sostenibilità, responsabilità. Consulta tutti i nostri annunci su Gi Group S.p.A. è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. 26/11/2004 PROT. 1101 - SG). L'offerta si intende rivolta a candidati ambosessi, nel rispetto del D.Lgs. n. 198/2006 e ss.mm.ii. e dei Decreti Legislativi n. 215 e n. 216 del 2003 sulle parità di trattamento. I candidati sono invitati a leggere l'informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 al seguente indirizzo www.gigroup.it/privacy-candidati |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| Gi Group, prima agenzia per il lavoro italiana con oltre 200 filiali sul territorio nazionale e più di 1800 professionisti, seleziona per azienda leader nel settore della ristorazione commerciale: ASSISTANT STORE MANAGER_MESTRE La risorsa risponde allo Store Manager, deve assicurare, con il lavoro di squadra, il raggiungimento degli obiettivi di budget e la corretta attuazione di tutte le attività determinate per la gestione ottimale del PdV Cosa prevede il ruolo · Gestire i rapporti con il Cliente secondo gli standard di servizio · Promuovere la cultura del cross selling attraverso la vendita suggerita · Propone iniziative per lo sviluppo delle performance del locale · Sviluppare le relazioni con i collaboratori del locale nel rispetto delle indicazioni aziendali, al fine di anticipare e/o risolvere eventuali problematiche · Portare a termine la realizzazione delle attività (turni, scheduling, formazione, ecc.) · Garantire gli adempimenti amministrativi (contabilità giornaliera, inventari, scarti, ecc.) secondo le procedure stabilite · Garantire la Qualità dei prodotti in vendita nel locale ed il rispetto delle norme igienico - sanitarie vigenti Il nostro profilo ideale - siede un Diploma di scuola media superiore e/o laurea breve - Ha maturato esperienza pluriennale operativa nell' ambito della ristorazione Personal skills - Orientamento al cliente - Comunicazione e ascolto - Decisionalità Cosa offriamo Inserimento diretto in azienda con contratto a tempo determinato possibilità di proroga e conferma nel ruolo Formazione inziale e strutturata su competenze operative e manageriali con eventuale possibilità di spostamento su altri territori Ccnl: turismo e pubblici esercizi Fascia di livelli: 5'/4' liv. Range di retribuzione lorda annua: 23.000/25.000 Orario di lavoro: full time 5 gg su 7 (2 gg di riposo) su turni anche spezzati weekend e festivi Premi: È previsto un sistema incentivante secondo i criteri definiti dalla contrattazione aziendale o le policy applicate dal cliente Sede di lavoro: Mestre (Venezia) Facciamo parte di Gi Group Holding ( ) la prima multinazionale italiana del lavoro, nonché una delle principali realtà a livello mondiale nei servizi dedicati allo sviluppo del mercato del lavoro. Il nostro Gruppo è attivo nei seguenti campi: lavoro temporaneo, Permanent e Professional Staffing, Ricerca e Selezione, Consulenza HR, Formazione, Outsourcing, supporto alla ricollocazione e attività complementari. Siamo presenti in più di 30 Paesi in Europa, Asia e America con un team di oltre 6000 persone. I valori che ci contraddistinguono: attenzione, passione, apprendimento continuo e innovazione, collaborazione, sostenibilità, responsabilità. Consulta tutti i nostri annunci su Gi Group S.p.A. è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. 26/11/2004 PROT. 1101 - SG). L'offerta si intende rivolta a candidati ambosessi, nel rispetto del D.Lgs. n. 198/2006 e ss.mm.ii. e dei Decreti Legislativi n. 215 e n. 216 del 2003 sulle parità di trattamento. I candidati sono invitati a leggere l'informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 al seguente indirizzo www.gigroup.it/privacy-candida |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Chef de Partie. The Chef de partie will report to the Executive Chef, she/he will join a team of passionate culinary professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return. What you'll be doing - Prepare fresh ingredients for cooking according to recipes/menu - Cook food and prepare top-quality menu items in a timely manner - Test foods to ensure proper preparation and temperature - Operate kitchen equipment safely and responsibly - Ensure the proper sanitation and cleanliness of surfaces and storage containers What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in Italian - Experience in the role in 5* hotels or fine dining restaurant and understanding of luxury standards is a big plus - Ability to manage independently the assigned partie, food orders - Great teamwork skills and attention to detail - Positive outlook and outgoing personality - Understanding of F&B operations and luxury hospitality This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Guest Experience Expert - Front Desk Agent. The Guest Experience Expert will report to the Front Desk Manager and she/he will be part of a Front Desk department. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too. What you'll do - Process guest check-ins, assigning rooms and activating room keys - Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns - Answer, respond to and process all guest calls, messages, questions or concerns - Give guests information and directions regarding property and local areas of interest - Process check-outs and resolving any disputed charges - Process payments and room charges, as well as cashing guests' personal and traveler's cheques - Confirm reservations and cancellations, running daily reports on the number of arrivals and departures - Follow Standard Operating Procedures and brand identity guidelines at all time What we're looking for - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills - Previous Front Office experience in luxury Hotels - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
10/10/2026 Nuovo!
| Italia, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Coordinator. It is a full-time role (40-hour working week made of 8 hours per 5 days and 2 days off). This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in-class - Discounts on hotel rooms, gift shop items, food and beverage - Encouraging management & Team-spirited colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform What you'll do - Assist manager and supervisors in inspecting guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. - Assist Housekeeping management in managing daily activities. - Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. - Document issues with discrepant rooms with the Front Desk. - Under the guidance of a supervisor, prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. - Complete required paperwork. - Use company tools, such as GXP and Opera for department operations - Follow all company and safety and security policies and procedures; - Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. - Ensure uniform and personal appearance are clean and professional. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Support team to reach common goals. - Comply with quality assurance expectations and standards. - Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Housekeeper Manager. - Follow Standard Operating Procedures and the brand guidelines What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - At least intermediate Italian and English - Previous housekeeping supervisory experience is a big plus - Understanding of rooms operations and luxury hospitality - Ideally, technical knowledge of Opera - Reliability, Motivation, attention to details - Strong passion for luxury housekeeping standards and procedures At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |