Se cerchi lavoro in Hotel o nel Turismo, in questa pagina trovi annunci per receptionist, guide turistiche, direttori d'albergo e addetti alle prenotazioni. La sezione accoglie ogni altra funzione legata all'accoglienza e ai viaggi, dalle agenzie turistiche alle strutture ricettive extralberghiere.
Trova l'impiego ideale per promuovere l'ospitalità e la bellezza del territorio italiano a ogni visitatore.
Trova lavoro per Hospitality/Turismo/Viaggi in Italia, Milan:61
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Responsible for the accurate, courteous and efficient reservation, communication (PBX), check in and check out of hotel guests providing the highest level of personal service. Process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Using empowerment to make decisions that will ensure complete problem resolution, maintaining a strong and productive relationship with all departments of Bulgari Hotels & Resorts Milano; main responsibility is the maintenance and control of the hotel's room inventory on a day to day basis. This includes coordinating room assignments & controlling room inventory, organizing guestroom moves, controlling sell-out days, supervising upgrades and monitoring Interfaces. The GSA is also responsible for maintaining, implementing, recording guest preferences and their implementation to give our guests the most personalized service. By applying empowerment and making decisions complete problem resolution should be ensured at all times and a strong and productive relationship with all departments especially with the Bell and Doorman who are part of the Guest Services team. This relationship is key to the success of the Front of House operations functioning. Place of work: Front desk and back office areas. Front Office is a focal point for all guest/visitor reception and inquiries. Basic requirements: Qualifications: 1.A College Degree or in the process of receiving one. 2.Possess a good command of the Italian & English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone. 3.Ability to provide legible communication. 4.Ability to compute basic mathematical calculations. 5.Knowledge of computers. Desirable: 1. Training in the hospitality industry. 2. Previous experience as a Front Office Receptionist in a luxury market. 3. Fluency in a second language. 4. Knowledge of Opera, Marsha, Mystique and Concierge Assistant. Essential Skills: 1.Must have a professional image and personality exuding confidence and leadership skills. 2.Ability to smile at all times. 3.Ability to remain stationary at an assigned post for an extended period of time. 4.Ability to understand guest inquiries and provide responses. 5.Ability to promote positive relations with all individuals who approach the Front Desk and by telephone. 6.Ability to focus attention on guest needs, remaining calm and courteous. 7.Ability to think clearly, quickly, maintains concentration and makes concise decisions. 8.Ability to work well under the pressure of coordinating many requests at any given time. 9.Ability to prioritize, organize and follow up. 10.Ability two work well under the pressure of 50 arrivals/departures transactions within any given period of time. 11.High attention to details. 12.Ability to input and access data in a computer. 13.Ability to ensure security of guestroom access. 14.Ability to maintain confidentiality of all guest information and pertinent hotel data. 15.Ability to perform job functions with minimal supervision. 16.Ability to analyze and resolve problems & opportunities to the guest satisfaction, while exercising good judgment. 17.Ability to resolve guest opportunities. 18.Ability to work cohesively with other departments and co-workers as part of a team. 19.Ability to be flexible as the job changes. 20.Ability to work flexible hours, including weekends, holidays and evenings if necessary. 21.Be an ambassador to The Bulgari Hotels & Resorts Company at all times, in and outside of one's workplace. Primary job functions: 1. Obtain assigned bank and ensure accuracy of contracted monies. 2. Meet with departing Front Desk Agent at the beginning of your shift as well as with incoming agent at the end of your shift to review business status, pass on all pertinent info and follow-up on items still to be resolved. 3. Attend daily line-up, maintain complete knowledge and comply with all hotel and departmental policies and procedures. 4. Meet with supervisor to review daily assignments and priorities. 5. Maintain a complete, detailed and updated knowledge of all room types, room numbers and names, room layout, appointments, amenities & locations. Be knowledgeable of all offered rates, special packages and promotions, room availability and status for any given day as well as scheduled daily activities, group names & meeting locations. 6. Maintain complete knowledge of all hotel features/services & hours of operations, including all hotel restaurant food concepts, menu price range, dress code and ambiance. 7.Adhere to and practice the Three Steps of Service at all times. 8.Set up work stations with necessary supplies & maintain cleanliness throughout shift. 9.Access all functions of computer systems according to established procedures and standards. 10.Responsible for clearing trace file and reading Log-book daily and ensuring all follow up is completed. 11.Process all guest check-in according to established hotel requirements. This will be in direct co-relation with Guest Relations (refer to Guest Relations Job Descriptions as needed): a)Confirm or if necessary walk-in a reservation and review all details as well as any special noted information. b)Verify guest information and register guest in the computer. c)Obtain a method of payment for each guest and input into system. This can include credit cards, checks and gift certificates or collect cash among others. Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewith, separate room/tax/incidentals, comp). d)Asign guestroom. e)Advice guest of any messages, mail, faxes, etc, received for them. f)Communicate services and amenities included in packages to guests on packages. g)Obtain proper identification for tax exempt guests and attach form to registration card. h)Obtain guest signature for designated paperwork. i)Obtain Guest Relations to escort guest. 12.File all relevant guest paperwork in the bucket or trace files as mandated by departmental processes. 13. Issue Safety deposit boxes to guests and ensure security of keys. 14. Answer all incoming calls within 3 rings and with a smile, using correct salutations and telephone etiquette: a)Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. b)Offer detailed information on the voice mail system to callers and guest wishing to leave a message. c)Accept and record wake-up call requests; deliver to PBX. 15.Run emergency reports. 16.Responsible for assigning CARE rooms in conjunction with Engineering and Housekeeping. 17.Responsible for the daily set up of showrooms in conjunction with Housekeeping. 18.Responsible for monitoring and clearing DNR rooms. 19.Responsible for clearing wait lists in coordination with ERS 20.Maintain the inventory of the hotel: a)Check all comments and requests in reservations. b)Block guaranteed room types, special requests, requests to be near other rooms, early arrivals & VIP's. c)Verify all specialty room blocks. d)Determine how to fill Club and Suites. e)Communicate with The Club Manager/ Club Concierge. f)Block guest recognition's needs daily as needed. g)Verify remaining blocks to ensure we're meeting the customers' needs and fill the holes in the matrix/ block the house. h)Check for double blocks and duplicate reservations. i)Confirm or deny upgrades. j)Advise the Director of Revenue Management of any over-commitments in room types and communicate with the Director of Revenue Management on how much to oversell the hotel daily/ as needed. k)Responsible for ensuring all Pre-Registrations are complete prior to guest ETA but no later than 1pm. l)Responsible for communicating and expediting room waits. m)Responsible for orchestrating room moves. 21.Responsible for setting up charge routing and coordinating any special billing requests. 22.Responsible for clearing stay over requests. 23.Responsible for clearing departures. 24.Responsible for ensuring all Reservations have proper company, source and individual profiles linked in Opera as well as assisting in linking profiles in Class. 25.Promote positive guest relations to all individuals approaching the Front Desk. 26.Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request. 27.Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 10 minutes to ensure completion and guest satisfaction. 28.Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 29.Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 30.Collect guest preferences for all guests. 31.Accommodate room changes expediently. 32.Resolve discrepancies on the room status report with Housekeeping. 33.Responsible for completing the Credit Report. 34.Responsible for completing the Room Rate Variance Report. 35.Responsible for controlling and clearing PM accounts. 36.Handle requests for late checkouts according to established hotel procedures. 37.Process all check?outs according to established hotel requirements. a)Present folio to guest and resolve and disputed charges. b)Settle guest accounts following Accounting procedures. c)Request guest comments on their stay. d)Give all departing guests a fond farewell. 38.Process express checkouts throughout the shift. 39.Resolve any late charges. 40.Responsible for handling guest relocations & extending every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for ?walking? guests. 41.Conduct group check-ins/outs according to established hotel procedures. 42.Assist all departments /executives in obtaining appropriate information regar ding groups, inventory and guest information. 43.Make reservations for rooms. 44.Provide Tours of the Hotel and of guest rooms to anyone inquiring to do so. 45. Adhere to all cashiering procedures: a)Process adjustment vouchers, paid-outs, miscellaneous charges. b)Make change for guests. c)Cash guests' personal checks/travelers checks. d)Settle room accounts. e)Run closing reports count bank at end of shift. f)Complete designated cashier reports. g)Balance receipts and ensure to have proper paper backup on all transactions, drop receipts and any cash at end of shift as needed. h)Secure your bank. i)Legibly document pertinent information in the logbook. 46.Perform any task assigned by any manager. 47.Successful completion of the training/certification process. 48.Cash handling tasks: handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Complete appropriate safety training and certifications to perform work tasks. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests' service needs in a professional, positive, and timely manner. - Thank guests with genuine appreciation and provide a fond farewell. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Assist other employees to ensure proper coverage and prompt guest service. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Provide assistance to coworkers, ensuring they understand their tasks. - Talk with and listen to other employees to effectively exchange information. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Assists Management - Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties. Working with Others - Support all co-workers and treat them with dignity and respect. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces. - Move up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. - Ensure staff is working together as a team to ensure optimum service to guests. Greeting and Seating - Thank every guest upon departure, invite them to return, and wish them a fond farewell. Closing - Check with captain or supervisor before leaving at end of shift. Steps of Service - Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared according to department standards and tables are properly crumbed when appropriate. - Cash handling tasks: handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Sous Chef. Reporting to the Head Chef, the role will be responsible for coordinating the culinary team and the daily operations. This is full-time position, 5 days a week with 2 days off. The starting date is September. About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. The impact you'll make You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return. Connect your passions with a rewarding opportunity Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences. What you'll do - Coordinate the culinary team and support the Head Chef in all culinary operations. - Support all the parties and coordinate the brigade during service. - Process orders in company systems, maintain relationship with the purchasing department and approved suppliers. - Review production sheet to understand variety of goods to be produced daily. - Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. - Maintain kitchen logs for food safety program compliance. - Keep Chef informed of excess food items for planning of daily specials. - Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. - Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. - Monitor the quality of food prepared and portions served throughout the shift. - Assist management in training, scheduling, evaluating and motivating employees; serve as a role model. - Ensure compliance with safety training and certifications. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with quality assurance expectations and standards. - Comply with all health, safety and hygiene standards and policies. What you'll need: - Passion for the luxury lifestyle hospitality and the culinary industry. - A warm, people-oriented demeanor and a team-player attitude. - A safety-first approach. - Positive outlook and dependability. - Previous experience in similar roles is an advantage. What we offer: - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals. - Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family. - 5 euros breakfast when staying at any of our European hotels. - Performance and Recognition programs. - Wellness and sustainability initiatives. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. #JoinCasaBrera The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Demi Chef de Partie in the Culinary department. MAIN RESPONSIBILITIES ?Work with his/her best abilities to ensure that high quality, creativity, freshness and preparation according to set standards is given at all times. ?Assist all ambassadors in running the day to day operation of an area in the kitchen. ?Follow at all times standard recipes and plate presentations in order to maintain set standards of quality in production and presentation. ?Ensure hotel property, facilities, kitchen and all areas are kept by the ambassadors him self in very good condition. ?Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur. ?Attend training sessions and meetings as and when required. ?Ensure grooming and personal hygiene according to hotel policies. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Host/Hostess to join the place to be in Milan, where an authentic and modern team craft unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. Reporting to the F&B Outlet Manager, the role will be responsible for the coordination of tasks related to the F&B guest experience for the rooftop restaurant Etereo. - This is full-time position, 5 days a week with 2 days off. - The starting date is in September About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. Purveyor of storied experiences and social encounters, this Brera hotel in Milan is a gateway to the rich tapestry of local history, art and culture. In an interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Committed to both sustainability and aesthetics, each room is notable for the use of precious regional materials, an homage to the building's story. Presenting a symphony of flavors, Italian cuisine is redefined. Offering a rare backdrop for convivial dining, sky bar and restaurant, Etereo, is where a rooftop pool and panoramic views meet exceptional gastronomy. Open throughout the day, guests can also savor a delicious breakfast and enjoy a classic Milanese aperitivo. The impact you'll make Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our Hosts/Hostesses, you'll make sure you know what to do to make them feel at home. They will appreciate the pristine outlet entrance, your warm welcome, and your efficiency in getting them seated and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. Thanks to you, our guests and customers will feel well-fed, happy and wanting to come back to our F&B outlet for more authentic and sophisticated dining experiences. Connect your passions with a rewarding opportunity You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. You may work in any of our outlets thus widening your F&B service organization knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company. What you'll do - Serve as the first point of contact and ambassador of the hotel and its F&B venues, delivering a warm, genuine, and professional welcome to every guest. - Manage reservation systems, respond promptly to incoming calls and emails, and handle special requests with accuracy and attention to detail. - Ensure smooth guest flow in the dining venues, monitor seating capacity, and provide precise wait-time estimates to optimize the guest journey. - Handle guest inquiries, requests, and complaints with professionalism, following Standard Operating Procedures and using company systems to document and resolve issues. - Maintain deep knowledge of menus, daily offerings, and hotel services to confidently guide and inform guests. - Work closely with F&B and Culinary teams to uphold flawless coordination, service standards, and the overall quality of the guest experience. - Follow all brand, hotel, and department Standard Operating Procedures, ensuring consistency with The Luxury Collection identity and Marriott International guidelines. - Adhere to health, safety, hygiene, and sanitation policies, maintaining a pristine and welcoming environment at all times. - Support the overall service ambiance by maintaining lobby and entrance presentation, ensuring the space reflects the elegance and storytelling of the brand. - Uphold quality assurance expectations, contributing to guest satisfaction scores and overall operational excellence. What you'll need: - Passion for the luxury lifestyle hospitality industry. - A warm, people-oriented demeanor and a team-player attitude. - Strong knowledge of Italian and English languages. - An excellent verbal manner and proven customer service skills. - Positive outlook and dependability. - Previous experience in similar roles is an advantage. What we offer: - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals. - Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family. - 5euros breakfast when staying at any of our European hotels. - Performance and Recognition programs. - Wellness and sustainability initiatives. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. #JoinCasaBrera The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan belonging to Marriott International, is currently recruiting a Property Compliance & Technical Admin. The Property Compliance & Technical Admin will provide operational and administrative support to the Engineering and Safety & Security departments, working closely with the Director of Engineering & Security. The role ensures compliance with company standards, regulatory requirements, and Marriott procedures, contributing to process efficiency and the overall safety and security of the property. About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. What you'll do Safety & Security - Manage the Master Key System, ensuring proper control, issuance, tracking, and accountability of keys in accordance with company procedures. - Support the review and update of emergency procedures in collaboration with the Director of Engineering, Health & Safety Manager (RSPP), and Human Resources, including the planning, coordination, and monitoring of employee training and refresher activities. - Manage and monitor Marriott security systems (MIRA and VAULT), ensuring compliance with brand standards and the proper execution of periodic audits (e.g., Threat Condition Program, Crisis Management Plan, and Safety & Security Self-Assessment). - Oversee the hotel's security systems, including CCTV and fire detection systems, ensuring their proper operation and maintenance. - Monitor and supervise activities performed by the external security team, including: - Key Management - Lost & Found - Safe Deposit Boxes and Lockers - First Aid Kits - Emergency Exit Routes Ensuring compliance with internal procedures and safety standards. Engineering - Procurement & Purchasing: Manage purchase requests for the Engineering department, issue and follow up on purchase orders in line with company procedures, and coordinate with Finance, Purchasing, and external suppliers. - Manage and audit records of mandatory inspections and regulatory deadlines, including: - Fire Safety Register - Legionella Prevention Manual - Swimming Pool Self-Monitoring Manual - Scheduled maintenance of plant room and boiler systems - RENTRI documentation and compliance requirements - Provide support to the team in the operational management of Marriott Engineering systems (TRANSCENDENT and MESH). - Coordinate and support Corporate Social Responsibility (CSR) and Environmental Management initiatives, including programs such as Green Key, Serve 360, and related sustainability projects. What you'll need: - Previous experience in an administrative, facilities, engineering, or safety & security support role. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities and meet deadlines. - Good knowledge of Microsoft Office (especially Excel and Outlook). - Strong communication and teamwork skills. - Fluency in Italian and English. - Experience in the hospitality industry and knowledge of Marriott systems is a plus. What we offer - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals - Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family - 5euros breakfast when staying at any of our European hotels - Performance and Recognition programs - Wellness and sustainability initiatives Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Armani Hotel Milano ? A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan's fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest's needs. MAIN RESPONSIBILITIES ? Serve as the first point of contact in the hotel lobby, assisting guests with any inquiries or requests.? Welcome and manage all walk-in guests efficiently and professionally. ? Support the Supervisors and Managers with administrative tasks as required. ? Run operational reports and promptly communicate any discrepancies to relevant departments. ? Stay up to date with expected arrivals and departures to ensure seamless guest experiences. ? Maintain positive guest and colleague interactions, fostering a collaborative work environment. ? Build and maintain strong guest relationships to enhance their stay. ? Collaborate effectively with other departments in the spirit of teamwork. ? Prepare daily, weekly, and monthly reports, including storage control reports. ? Uphold and promote Armani's Values and Culture Characteristics. ? Ensure punctuality and adherence to hotel service standards at all times. ? Handle guest inquiries both in person and over the phone with professionalism. ? Respond appropriately to emergencies and follow hotel safety procedures. ? Manage incoming and outgoing calls, including local, national, and international calls. ? Process guest payments and maintain accurate cash handling procedures. ? Stay informed about special programs, hotel events, and city attractions to provide personalized recommendations to guests. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Situato nel Quadrilatero della Moda, è la seconda collaborazione tra Giorgio Armani S.p.a. ed Emaar Properties PJSC. Ospitato in un edificio razionalista del 1937, incarna la filosofia "Stay with Armani" offrendo un'esperienza intima dove ogni dettaglio delle 95 camere e suite, disegnate dal suo autore, riflette eleganza, comfort e raffinatezza. Sotto la supervisione del team Lifestyle, gli ospiti ricevono un'ospitalità su misura. Al settimo piano del palazzo, con vista maestosa sulla città, l'hotel ospita l'Armani/Ristorante con cucina italiana dalle sapienti rivisitazioni in chiave internazionale e l'Armani/Bamboo Bar, mentre all'ultimo piano Armani/SPA si estende su una superficie di 1.000 mq con piscina relax e palestra. PRINCIPALI RESPONSABILITÀ ? Lavorare al meglio delle proprie capacità per garantire sempre alta qualità, creatività, freschezza e preparazioni conformi agli standard stabiliti della pasticceria. ? Supportare il team nella gestione delle operazioni quotidiane dell'area pasticceria. ? Seguire sempre le ricette standard e la presentazione dei dessert e dei prodotti di pasticceria per mantenere elevati standard di qualità nella produzione e nell'impiattamento. ? Assicurarsi che le attrezzature, i laboratori di pasticceria e tutte le aree di lavoro siano mantenute in ottime condizioni. ? Essere a conoscenza delle procedure di emergenza ed essere preparati ad affrontare qualsiasi situazione che possa verificarsi. ? Partecipare alle sessioni di formazione e alle riunioni quando richiesto. ? Mantenere cura personale e igiene secondo le politiche dell'hotel. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| - A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan's fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest's needs - MAIN RESPONSIBILITIES - Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service - Maintain and up-date as required departmental filing system - Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing - for corrective measures to be taken - Serve food and beverage according to guest's needs & expectations - Make sure that tables are consistently cleared re-set according to reservation plans - Have clear and accurate communication with all team members - Respond promptly to guests and superiors' requests - Make sure that the station is stocked and tidy at all times - Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur - Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations - Attend training sessions and meetings as and when required - - Attend training sessions and meetings as and when required |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Job Description ? HOSTESS Job Title: Hostess Department: Food and Beverage Reports to: Food and Beverage Director JOB OVERVIEW Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation system. Adhere to all payment, cash handling and credit policies/procedures. Assist in monitoring the guests' needs and all phases of the operation. QUALIFICATIONS Essential: 1) Ability to provide legible communication 2) Fluency in English Desirable: 1) High school graduation 2) Restaurant service experience 3) Fluency in foreign languages 4) Knowledge of local activities and appropriate attractions for restaurant clientele 5) Two year experience in similar position dealing with the general public Skills: 1) Ability to focus attention on guest needs, remaining calm and courteous 2) Ability to exercise good judgment with difficult guests 3) Ability to think clearly, quickly, maintain concentration and make concise decisions in pressure situations 4) Ability to maintain confidentiality of guest information and pertinent hotel data 5) Ability to provide clear, pleasant telephone communication with proper grammar 6) Ability to work cohesively with co-workers as part of a team 7) Prior guest relations training 8) Ability to use Micros system 9) Restaurant service experience 10) Fluency in foreign language 11) Knowledge of local activities and appropriate attractions for restaurant clientele Job Functions: 1) Maintain a complete knowledge of: a) Scheduled daily activities and in-house groups b) Daily house count c) Hotel extension numbers, beeper numbers carried by hotel personnel d) Hours of operation of each outlet, ambiance, menu selections, price range e) Features and services provided by the hotel 2) Maintain complete knowledge of all specials, 86'd items, liquor brands, beers and non-alcoholic selections available in the restaurant 3) Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant 4) Prepare station chart and assign stations to staff following departmental procedures, to be reviewed by manager 5) Set up Hostess station with necessary supplies; maintain cleanliness at all times 6) Inspect condition and cleanliness of all menus 7) Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times 8) Place newspapers, magazines in designated areas for meal periods as specified by departmental procedures 9) Answer the telephone courteously and efficiently as specified in departmental standards 10) Take, record and confirm restaurant reservations/cancellations as specified in departmental standards 11) Maintain positive guest relations at all times 12) Greet and acknowledge all arriving guests, however busy and whatever time of day 13) Escort guests to tables and assist in seating at tables and extend congenialities in accordance to department guidelines 14) Anticipate guest needs and respond promptly 15) Communicate VIP arrivals and special requests to designated personnel for follow up 16) Handle guest complaints by following the instant guest pacification procedures and ensuring guest satisfaction 17) Extend courteous departures as guests leave the restaurant 18) Oversee all aspects of restaurant during absence of Manager and/or Supervisor 19) Successful completion of the training/certification process Note: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Signature date At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Chef de partie. Reporting to the Head Chef, the role will cover culinary tasks related to the F&B production for any of our outlets. This is full-time position, 5 days a week with 2 days off. The starting date is estimated in September. About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. The impact you'll make You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return. Connect your passions with a rewarding opportunity Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences. What you'll do - Responsible for the assigned station under the supervision of the Sous Chef. - Ensure adequacy of supplies at the cooking stations. - Assist in preparing orders, stock supplies and check inventories. - Prepare fresh ingredients for cooking according to recipes and guidelines. - Test foods to ensure proper preparation and temperature. - Operate kitchen equipment safely and responsibly. - Ensure the proper sanitation and cleanliness of surfaces and storage containers. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with quality assurance expectations and standards. - Comply with all health, safety and hygiene standards and policies. What you'll need: - Passion for the luxury lifestyle hospitality and culinary industry. - A warm, people-oriented demeanor and a team-player attitude. - A safety-first approach. - Positive outlook and dependability. - Previous experience in similar roles is an advantage. What we offer: - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals. - Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family. - 5euros breakfast when staying at any of our European hotels. - Performance and Recognition programs. - Wellness and sustainability initiatives. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. #JoinCasaBrera The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR ? 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property ? Provides direction for all day-to-day operations. ? Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serving as a role model to demonstrate appropriate behaviors. ? Ensures property policies are administered fairly and consistently. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Supervises and coordinates activities of cooks and workers engaged in food preparation. ? Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities ? Develops and implements guidelines and control procedures for purchasing and receiving areas. ? Establishes goals including performance goals, budget goals, team goals, etc. ? Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. ? Manages department controllable expenses including food cost, supplies, uniforms and equipment. ? Participates in the budgeting process for areas of responsibility. ? Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met ? Provides direction for menu development. ? Monitors the quality of raw and cooked food products to ensure that standards are met. ? Determines how food should be presented, and create decorative food displays. ? Recognizes superior quality products, presentations and flavor. ? Ensures compliance with food handling and sanitation standards. ? Follows proper handling and right temperature of all food products. ? Ensures employees maintain required food handling and sanitation certifications. ? Maintains purchasing, receiving and food storage standards. ? Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service ? Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Responds to and handles guest problems and complaints. ? Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. ? Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities ? Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. ? Ensures employees are treated fairly and equitably. ? Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. ? Administers the performance appraisal process for direct report managers. ? Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. ? Observes service behaviors of employees and provides feedback to individuals and or managers. ? Manages employee progressive discipline procedures for areas of responsibility. ? Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities ? Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY We are looking for a Chef de Rang to join our F&B team. The new associate will rotate between the various services that characterize our restaurant, in order to gain an overview of the operations. Depending on the service in question, they will be responsible for actively supporting the team in order to guarantee excellent quality and efficient service. Some of the most important tasks include: - Knowing the restaurant outlets and their menus; - Welcoming customers, taking orders, and providing table service; - Providing room service - Answering the phone for orders or reservations - Processing and managing payments in accordance with company rules and guidelines - Knowing and mastering the menu and related dishes, studying the recipes presented by the Executive Chef, and replicating them in their preparation; - Manage the stocks of materials and products necessary for service, informing Supervisors; - Supervise and coordinate the work of commis chefs and extra staff; - Work in collaboration with other team members to ensure that service is managed efficiently and meets quality standards and guest expectations; - Maintain hygiene and cleanliness in your work area, complying with HACCP regulations; - Follow and enforce all health, hygiene, and food safety regulations within your team, particularly with regard to food handling and allergens, and report any critical issues; - Assist managers with any other tasks when requested, based on operational needs; The knowledge of both English and Italian is required. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: HACCP At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
19/08/2026
| Italia, Lombardia, MILANO - Humangest S.p.A. | |
Tipo di occupazione:Contratto a tempo determinato Salario lordo mensile:EUR 1600 - EUR 2000 | |
| ¢ HUMANGEST SPA – RICERCA CUOCHI/E Humangest Spa, filiale della Romanina, per conto di un'importante azienda cliente operante nel settore della Ristorazione Collettiva, è alla ricerca di CUOCHI/E da inserire presso diverse sedi. Le risorse, inserite all'interno dei team di cucina, si occuperanno delle seguenti attività: • Preparazione e cottura dei pasti • Gestione delle materie prime e delle lavorazioni alimentari • Controllo e corretta conservazione degli alimenti • Pulizia e riordino della postazione di lavoro e delle attrezzature • Rispetto delle norme HACCP e degli standard igienico-sanitari Requisiti richiesti: • Esperienza pregressa nella mansione di cuoco/a, preferibilmente nella ristorazione collettiva • Disponibilità a lavorare su turni • Disponibilità immediata • Attestato HACCP in corso di validità • Serietà, flessibilità e capacità di lavorare in team Luoghi di lavoro: Voghera (PV), Franciacorta (BS), Desenzano del Garda (BS) e Milano ’ Orario di lavoro: Full time, dal lunedì alla domenica con un giorno di riposo, su turni. Il primo turno prevede l'inizio alle ore 06:00. „ Si offre: Contratto in somministrazione a tempo determinato, con durata variabile, CCNL Turismo e Pubblici Esercizi. RAL indicativa: €26.000 – €30.000, commisurata all'esperienza e alla professionalità delle risorse. Possibilità di inserimento al IV, III o II livello, in base all'esperienza maturata. |
21/08/2026
| Italia, Lombardia, milano | |
Tipo di occupazione:Contratto a tempo indeterminato Salario lordo mensile:EUR 2800 - EUR 3600 Smart working:70%Smart working | |
| Un prestigioso Hotel 5 Stelle con sede a Como è alla ricerca di un contabile per rafforzare il proprio team. Questa è un'opportunità unica per chi desidera lavorare nel settore dell'ospitalità, contribuendo con competenze in amministrazione e paghe. Responsabilità Principali - Gestire la contabilità generale e la chiusura mensile. - Preparare report finanziari accurati. - Monitorare le transazioni e riconciliare i conti bancari. - Collaborare con il team per ottimizzare i processi contabili. Requisiti Il candidato ideale possiede esperienza in contabilità e una forte attenzione ai dettagli. Capacità di lavorare in team e buone doti organizzative sono essenziali. Cosa Offriamo Offriamo un ambiente di lavoro dinamico e stimolante con il 70% di smart working. Inoltre, mettiamo a disposizione dei nostri collaboratori una macchina aziendale e un telefono aziendale per supportare al meglio le loro attività. Il contratto collettivo applicato verrà comunicato durante l'iter di selezione. Il presente annuncio è rivolto a candidati di qualsiasi genere, età, nazionalità e background, nel rispetto della normativa vigente in materia di pari opportunità e non discriminazione. ``` |