Trova lavoro per receptionniste in Rome8

09/10/2026
Nuovo!
Italia, Lazio, Rome - Hosco
Quale sarà la tua missione?   Come Receptionist sarai responsabile di soddisfare le esigenze degli ospiti all'arrivo e alla partenza e di fornire un'esperienza eccezionale durante il loro soggiorno, in linea con la visione e i valori dell'hotel in materia di soddisfazione dei clienti. Cosa dovrai fare?   - Accogliere e completare il processo di check-in per tutti gli ospiti e i gruppi in arrivo in modo tempestivo e professionale, nonché completare il processo di check-out per gli ospiti e i gruppi in partenza.  - Gestire l'assegnazione delle camere in base alle caratteristiche degli ospiti (VIP, abituali, nuovi clienti, ecc.) con il reparto corrispondente.  - Gestire, se necessario, e garantire che il front office e il management siano pienamente informati su richieste, domande, reclami e/o suggerimenti degli ospiti e degli altri reparti.  - Conoscere tutti i prodotti e i servizi dell'hotel, le tariffe, le promozioni e i pacchetti sconto disponibili, nonché gli eventi VIP e speciali. - Conoscere e comunicare i servizi dell'albergo disponibili (lavanderia, prenotazione di ristoranti) e le informazioni generali sulla sicurezza.  - Massimizzare l'occupazione delle camere alle migliori tariffe (questo include la chiusura delle vendite e delle extranet, se necessario).  - Utilizzare tecniche di up-selling (promuovere il programma di fidelizzazione, altre destinazioni, cibo e bevande, trasporti e strutture alberghiere).  - Gestire le prenotazioni di camere per gli ospiti in arrivo.  - Fornire informazioni agli ospiti sulla struttura e sull'area circostante (musei, monumenti), compresi eventi speciali, attrazioni, ristoranti, attività, ecc. della città.  - Rispondere alle richieste degli ospiti per accordi o servizi speciali (ad esempio, trasporto, prenotazioni, lavanderia) prendendo accordi o identificando i fornitori appropriati.  - Rispettare gli standard del brand.  - Assistere gli altri dipartimenti se necessario.  Cosa stiamo cercando?   - Esperienza precedente nel reparto Front Office, preferibilmente in un hotel di dimensioni e complessità simili.  - Laurea o diploma in gestione alberghiera o equivalente.  - È richiesta la conoscenza fluente della lingua locale e un alto livello di quella inglese.  - La conoscenza di altre lingue straniere è considerata un plus. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di Front Office.  - Orientamento al servizio clienti.  - Flessibilità nel rispondere a una varietà di situazioni lavorative.  - Forti capacità di comunicazione.  - Orientamento alle vendite.  - Capacità di lavorare in modo indipendente e come parte di un team. Perché scegliere noi?   In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali.  - Ampia gamma di programmi di formazione per migliorare le proprie competenze.  - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale.
09/10/2026
Nuovo!
Italia, Lazio, Rome - Hosco
Job title: Hostess/Host Reports directly to: Food and Beverage Manager Overall Job Purpose Maintaining a friendly, approachable attitude is crucial in this position. A Hostess, or Host, works in the food and beverage industry welcoming guests to an establishment. Their duties include greeting customers upon their arrival, ushering these patrons to designated tables, and introducing them to their Server. They also help provide an enjoyable dining experience by ensuring that customers have everything they need. Qualifications & Skills • High School Diploma or equivalent required • Fluent in English • Outstanding communication skills • Solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. • Familiarity with health and safety regulations • Experience in managing reservations • Demonstrable customer-service skills • Excellent communication skills (via phone and in-person) • Strong organizational skills with the ability to monitor the entire dining and bar area • Availability to work in shifts as needed Candidate profile Education and Experience • 2 years previous work experience as Hostess Principal Accountabilities •Welcome guests to the venue •Provide accurate wait times and monitor waiting lists •Manage reservations •Escort customers to assigned dining or bar areas •Provide menus and announce Waiter/Waitress's name •Greet customers upon their departure •Coordinate with wait staff about available seating options •Maintain a clean reception area •Cater to guests who require extra attention •Answer incoming calls and address customers' queries •Assists wait staff as needed
09/10/2026
Nuovo!
Italia, Lazio, Rome - Hosco
ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB You will be the first point of contact and the lasting impression for our guests, ensuring a warm welcome and impeccable service throughout their stay. In this role, your main responsibilities will include: - Welcoming and assisting guests from arrival through to departure, - Answering phone calls and managing reservations accurately, - Informing guests about stay conditions, services, and local activities, - Handling billing, payments, and various administrative tasks, - Promoting the property and contributing to guest satisfaction and loyalty, - Helping achieve the department's qualitative and quantitative objectives, - Carrying out any additional tasks assigned by management.   ABOUT YOU - Well-groomed appearance, strong service mindset, and excellent interpersonal skills, - Attention to detail, team spirit, and initiative, - Experience in hotel reception, ideally within a high-end establishment, - Proficiency in Microsoft Office; knowledge of Opera software is an advantage, - Fluent in Italian and English; a third language is a plus, - Availability, flexibility, and motivation to thrive in a demanding environment. Experience Hospitality, the Experimental Way ! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: - Training and career development opportunities, - Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more, - Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).
09/10/2026
Nuovo!
Italia, Lazio, Rome - Hosco
At the iconic The St. Regis Rome, we are looking for a host/hostess (part time temporary). Reporting to the F&B Service & In room Dining Manager the role will be part of the F&B team, proud to engage our guests and to create exquisite moments.   POSITION SUMMARY A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the role cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. TASKS AND RESPONSABILITIES - Welcome guests and be the  brand ambassador; manage guests' requests and complaints in line with our service culture - Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name - Use visual cues to seat Guests in either the bar or dining area depending on their preference - Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff - Answer incoming calls to the restaurant and provide appropriate service - Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate - Attend to special Guest needs and requests - Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). - Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies - Help dining room staff by setting and clearing tables; replenishing water; serving beverages - Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders - Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders - Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders - Support for new Bonvoy enrollment - Contribute to team effort by accomplishing related results as needed - Follow Standard Operating Procedures and brand identity guidelines - Comply with all health, safety and hygiene standards and policies. - Balance the cash register at the start and close of each shift. COMPETENCIES AND SKILLS - Possess a good command of English and Italian. - Great storytelling skills. - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry. - Good organization skills with an attention to detail. - A team Player with flexible & positive attitude. - Good leadership and training experience. - Passion for the hospitality industry & F&B - Able to work in a fast paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Availability to work on shifts, weekends and bank holiday as we operate 365 days a year. Connect your passions with a rewarding opportunity You're a hospitality enthusiast. Join us and grow through opportunities to explore the business, opening yourself to various career options. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform   #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
09/10/2026
Nuovo!
Italia, Lazio, Rome - Hosco
Overall Job Purpose -The Receptionist will enjoy working with a guest focused front office team, prepared to do whatever it takes to deliver exceptional stays for our guests' pre-arrival, in house and after departure. - When the guests arrive, they will be pleased to find receptionist polished appearance and dedication to exceptional service that delights in the details. Will feel a sense of accomplishment knowing that have impressed each guest with personalized attention. - Processing check-ins, check-outs, guest requests and enquiries. - Focusing on delivering exceptional standards of customer service - Cash and Key security and control. Competencies • Excellent Communication Skills • Initiative and the Anticipation of needs • A warm, people-oriented demeanor • A team-first attitude • Flexibility, problem-solving skills and multi-tasking ability • Positive outlook and outgoing personality Qualifications, Skills & Experience • Fluent in both Italian and English. Knowledge of additional languages is a plus • Strong understanding of front desk, guest services • Great conversational skills and teamwork-oriented Candidate profile Education and Experience Minimum 2-year experience in similar role in comparable property with sizeable rooms and meeting spaces. Preferred: • Has demonstrated the ability to always work on behalf of Guests • Has demonstrated the ability to work with other Team Members • Successful track record of working in a collaborative/matrixed environment Principal Accountabilities Maintaining Guest Services and Front Desk Goals 1. Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Process guest check-ins, assigning rooms and activating room keys Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Process payments and room charges, as well as cashing guests' personal and traveller's cheques Confirm reservations and cancellations, running daily reports on the number of arrivals and departures 2. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 3. Organize and coordinate group check-in/pre-registration procedures. 4. Sell rooms/accommodations to guests without reservations. 5. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. 6. Block rooms in the computer, identify designated requirements. 7. Perform duplicate reservation checks. 8. Run and check daily reports/contingency lists. 9. Supply guests with directions and information. 10. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. 11. Coordinate with Housekeeping to track readiness of rooms for check-in. 12. Count and secure bank at beginning and end of shift. 13. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. 14. Complete designated cashier and closing reports in the computer system. 15. Balance and drop receipts according to accounting specifications. 16. Issue safe deposit boxes. 17. Arrange transportation for guests/visitors. 18. Process all payment types, vouchers, paid-outs, charges, and provide change. 19. Welcome and acknowledge guests according to company standards. 20. Anticipate and address guests' service needs. 21. Assist individuals with disabilities. 22. Thank guests with genuine appreciation. 23. Speak using clear and professional language. 24. Answer telephones using appropriate etiquette. 25. Identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. 26. Stand, sit, or walk for an extended period. 27. Enter and locate information using computers/POS systems. Additional Responsibilities 1. Assist management in motivating and coaching employees; serve as a departmental role model. 2. Support team to reach common goals. 3. Follow company policies and procedures 4. Report accidents, injuries, and unsafe work conditions to manager 5. Ensure uniform and personal appearance are clean and professional 6. Maintain confidentiality of proprietary information; protect company assets. 7. Prepare/review written documents accurately and completely. 8. Develop and maintain positive working relationships. 9. Ensure adherence to quality standards.
07/10/2026
Nuovo!
Italia, Lazio, Roma - Humangest S.p.A.
Humangest Spa, ricerca per azienda cliente operante nel settore hotellerie un/a RECEPTIONIST TURNANTE.   MANSIONI: - effettuare check-in e check-out; - gestire prenotazioni, comunicazioni e conti degli ospiti; - amministrare la cassa; - coordinare richieste, segnalazioni e reclami della clientela;  - svolgere attività di concierge e fornire assistenza e informazioni agli ospiti;  - coordinare il team di housekeeping presente in struttura durante il turno di competenza;  - redigere i report giornalieri   REQUISITI: - minimo 3 anni di esperienza al ricevimento  - buona capacità di gestione delle pratiche amministrative e operative;  - conoscenza e utilizzo dei principali sistemi di prenotazione online;  - buona conoscenza del pacchetto Microsoft Office, in particolare Word, Excel e PowerPoint;  - conoscenza fluente di almeno due lingue: inglese indispensabile; francese, spagnolo, tedesco o russo preferibile ma non vincolante   OFFRIAMO: - Contratto a tempo determinato di 6 mesi in somministrazione, finalizzato a un inserimento stabile in organico.  - Inquadramento: livello IV CCNL Turismo Confcommercio;  - RAL: € 23.500 – 25.000   SEDE DI LAVORO: Roma Centro, zona Campo Dei Fiori ORARIO DI LAVORO: 40 ore settimanali dal lunedì al domenica con due giorni di riposo a settimana, turni da 8 ore: 3 diurni e 2 notturni    SGB Humangest offre ai lavoratori e lavoratrici pari opportunità di impiego ed è orientata verso la diversità e l'inclusione sul luogo di lavoro. Ogni Società del Gruppo ripudia, in qualsiasi fase di accesso all'occupazione e al lavoro, qualunque forma di discriminazione basata su razza, colore, genere, religione, orientamento sessuale, nazionalità, disabilità o altre caratteristiche personali protette, come definite dalle leggi nazionali vietandone la realizzazione al proprio interno". #centrosud
03/10/2026
Italia, Lazio, roma - Etjca S.p.a.
Etjca Group S.p.A., Agenzia per il Lavoro - Filiale di Aprilia, sta selezionando per un Cliente operante nel settore della produzione industriale un/a AUTISTA CONSEGNATARIO PATENTE B  (sede di lavoro: ACILIA) Ruolo e Responsabilità: Il nostro Cliente è una realtà produttiva operante nel settore delle coperture e schermature per esterni, specializzata nella realizzazione di soluzioni B2B destinate a clienti professionali e privati. L'azienda, presente sul territorio da oltre 15 anni, si distingue per qualità produttiva, innovazione e attenzione al servizio offerto alla clientela. - Consegna degli ordini presso clienti sul territorio di Roma e del Lazio; - Gestione degli incassi tramite POS e contanti; - Attività di cassa e rilascio della relativa documentazione di ricevuta; - Carico e scarico della merce assegnata; - Trasferte occasionali in Toscana, Umbria, Marche ed Emilia-Romagna. L'azienda si farà carico dell'organizzazione delle trasferte, comprensive di prenotazione degli hotel, riconoscimento delle indennità di trasferta e dei pasti previsti. Le trasferte non sono continuative e vengono condivise con altri colleghi che ricoprono il medesimo ruolo. Generalmente prevedono partenze e rientri nell'arco di pochi giorni durante la settimana.   Requisiti richiesti: La risorsa che stiamo cercando è in possesso dei seguenti requisiti: - Possesso della Patente B; - Affidabilità e precisione nella gestione degli incassi; - Disponibilità a trasferte occasionali; - Buone capacità relazionali con il cliente.   Contratto e orario di lavoro: Iniziale contratto di assunzione a tempo determinato tramite Agenzia Etjca S.p.A. in somministrazione, e proroghe durature finalizzate alla stabilizzazione e tempo indeterminato Monte orario: Full Time 40 ore settimanali, dal Lunedì al Venerdì nella fascia oraria 08:00 - 17:00 con un'ora di pausa pranzo. Inquadramento: - CCNL Metalmeccanica Industria; - Livello 5°; - Retribuzione lorda mensile pari a € 1.595,91; - 13 mensilità.   Etjca Group S.p.A. è autorizzata ad operare dal Ministero del Lavoro e delle Politiche Sociali (Aut. Min. Prot. N. 1309-SG del 23/02/2005). L'offerta di lavoro è rivolta a tutti i candidati, senza distinzione di genere, ai sensi del D.Lgs. 198/2006 e s.m.i., e indipendentemente da età, etnia, credo religioso o orientamento sessuale, ai sensi dei D.Lgs. 215/2003 e 216/2003. Si invitano i candidati a prendere visione dell'informativa privacy https://etjca.it/informativa-per-candidati/ (Reg. UE 679/2016 c.d. GDPR) pubblicata sul sito www.etjca.it. Il servizio è gratuito.
01/10/2026
Italia, Roma - Michael Page
Cerchiamo una persona che non si limiti a gestire le richieste, ma che sia in grado di anticiparle. Una figura pragmatica, veloce nell'esecuzione, orientata alle soluzioni e capace di prendere in carico attività e portarle a termine con autonomia e spirito d'iniziativa. Principali responsabilità:Gestione delle proprietà e coordinamento fornitori - Supervisione e coordinamento di collaboratori domestici, manutentori, giardinieri e fornitori esterni. - Gestione delle relazioni con professionisti quali architetti, geometri e consulenti. - Monitoraggio di interventi, manutenzioni e attività progettuali. - Verifica di fatture, documentazione e pagamenti. Supporto alla famiglia - Organizzazione e gestione dell'agenda familiare. - Coordinamento di attività scolastiche, sportive e logistiche dei figli. - Organizzazione di viaggi, vacanze e trasferte. - Prenotazione di hotel, trasporti e gestione di esigenze personali e familiari. Attività amministrative e burocratiche - Gestione di pratiche amministrative, assicurative e documentali. - Coordinamento di pratiche relative a passaporti, permessi, rinnovi e altre necessità personali. - Archiviazione e monitoraggio della documentazione di famiglia e delle proprietà. - Esperienza consolidata in ruoli di Family Assistant, Personal Assistant, Executive Assistant o Office Manager. - Ottime capacità organizzative e di pianificazione, forte autonomia operativa e capacità decisionale. - Inglese fluente. - Massima affidabilità, discrezione e senso di responsabilità. Per una realtà aziendale dinamica e in forte crescita, siamo alla ricerca di una Family Assistant che diventi un vero e proprio punto di riferimento per la gestione delle attività personali, familiari e organizzative della proprietà. - Inserimento in un contesto stimolante e dinamico. - Elevato livello di autonomia e responsabilità. - Possibilità di lavorare a stretto contatto con una famiglia imprenditoriale. - Modalità di lavoro flessibile con prevalenza di smart working. - RAL indicativa tra 30.000 € e 50.000 €, commisurata all'esperienza.