Trova lavoro per program manager in Pomezia10
13/11/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| At the historical St. Regis Rome we are sourcing for a Banqueting Maitre (temporary) . Reporting to the Banqueting Manager, the role will be part of the F&B team, proud to engage our guests and to create exquisite moments. POSITION SUMMARY Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Set up banquet area/room, ensuring cleanliness and proper set up. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Communicate with guests and other employees to ensure guest needs are met. Ensure staff is working together as a team to ensure optimum service. Inspect grooming and attire of staff. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. CRITICAL TASKS Banquets § Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Safety and Security § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. § Complete appropriate safety training and certifications to perform work tasks. § Maintain awareness of undesirable persons on property premises. § Use proper equipment, wear appropriate personal protective clothing (DPI), and employ correct lifting procedures, as necessary, to avoid injury. Policies and Procedures § Follow company and department policies and procedures. § Protect the privacy and security of guests and coworkers. § Maintain confidentiality of proprietary materials and information. § Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Perform other reasonable job duties as requested by Supervisors. Guest Relations § Address guests' service needs in a professional, positive, and timely manner. § Assist other employees to ensure proper coverage and prompt guest service. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. § Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust. § Thank guests with genuine appreciation and provide a fond farewell. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings. § Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Communication § Speak to guests and co-workers using clear, appropriate and professional language. § Provide assistance to coworkers, ensuring they understand their tasks. § Talk with and listen to other employees to effectively exchange information. § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. § Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. § Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Assists Management § Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties. § Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. § Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job. § Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards). § Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements. § Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory). § Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood. § Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions. § Coordinate tasks and work with other departments to ensure that the department runs efficiently. § Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores. § Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans). § Ensure staff is working together as a team to ensure optimum service to guests. § Communicate with guests, other employees, or departments to ensure guest needs are met. § Inspect grooming and attire of staff, and rectify any deficiencies. Working with Others § Support all co-workers and treat them with dignity and respect. § Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. § Develop and maintain positive and productive working relationships with other employees and departments. § Partner with and assist others to promote an environment of teamwork and achieve common goals. § Actively listen to and consider the concerns of other employees, responding appropriately and effectively. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. § Monitor the performance of others to ensure adherence to quality expectations and standards. § Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Opening § Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring work area is clean and everything is in working order. Greeting and Seating § Thank every guest upon departure, invite them to return, and wish them a fond farewell. Closing § Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. . Education High school diploma/G.E.D. equivalent Related Work Experience At least 2 years of related work experience Supervisory Experience At least 1 year of supervisory experience Connect your passions with a rewarding opportunity You're a hospitality enthusiast. Join us and grow through opportunities to explore the business, opening yourself to various career options. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
13/11/2026 Nuovo!
| Italia, Roma - Randstad Italia S.p.A. |
| Randstad Italia divisione In House ricerca, per un'importante azienda leader nel settore aerospace, un Program Manager Office (PMO) Engineer Cosa offriamo: - Contratto: contratto di somministrazione di 12 mesi - Luogo di lavoro: Roma - Orario di lavoro: Lun-Ven 8:00 - 16:30 - Retribuzione: La RAL verrà commisurata sulla base dell'esperienza del candidato. Retribuzione annua: 32000€ - 40000€ esperienza2 anni Requisiti: - Laurea Magistrale in Ingegneria Gestionale, Ingegneria Industriale o qualifica equivalente. - Comprovata capacità di pianificazione operativa, allocazione risorse e consolidamento dei costi. - Solida conoscenza dei parametri economico-finanziari. - Padronanza degli strumenti di Project Management (es. SAP, MS Project). - Ottima padronanza della lingua inglese. - Spiccate doti comunicative, assertività e problem solving. Il presente annuncio è rivolto a persone di genere femminile (F), maschile (M) e non binario (NB) ai sensi della Legge n. 300/1970, del Decreto Legislativo n. 198/2006 e del Decreto Legislativo n. 96/2026 ed è aperta a qualsiasi persona nel rispetto della diversity e dell'inclusività. Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.randstad.it/privacy/) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR). € 32000 - € 40000 annuale |
13/11/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| At the iconic The St. Regis Rome, we are looking for a host/hostess (part time temporary). Reporting to the F&B Service & In room Dining Manager the role will be part of the F&B team, proud to engage our guests and to create exquisite moments. POSITION SUMMARY A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the role cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. TASKS AND RESPONSABILITIES - Welcome guests and be the brand ambassador; manage guests' requests and complaints in line with our service culture - Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name - Use visual cues to seat Guests in either the bar or dining area depending on their preference - Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff - Answer incoming calls to the restaurant and provide appropriate service - Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate - Attend to special Guest needs and requests - Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). - Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies - Help dining room staff by setting and clearing tables; replenishing water; serving beverages - Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders - Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders - Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders - Support for new Bonvoy enrollment - Contribute to team effort by accomplishing related results as needed - Follow Standard Operating Procedures and brand identity guidelines - Comply with all health, safety and hygiene standards and policies. - Balance the cash register at the start and close of each shift. COMPETENCIES AND SKILLS - Possess a good command of English and Italian. - Great storytelling skills. - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry. - Good organization skills with an attention to detail. - A team Player with flexible & positive attitude. - Good leadership and training experience. - Passion for the hospitality industry & F&B - Able to work in a fast paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Availability to work on shifts, weekends and bank holiday as we operate 365 days a year. Connect your passions with a rewarding opportunity You're a hospitality enthusiast. Join us and grow through opportunities to explore the business, opening yourself to various career options. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
13/11/2026 Nuovo!
| Italia, Lazio, Colleferro - LHH |
| Per multinazionale del comparto Difesa sono alla ricerca di una/un Program Manager con esperienza nel medesimo settore. Responsabilità La figura presidia lo sviluppo del business occupandosi di programmi articolati, dall'individuazione dell'opportunità alla loro chiusura, con la responsabilità di centrare gli obiettivi economici e di mantenere alta la soddisfazione del cliente. Il perimetro di azione copre l'intero ciclo di promozione commerciale ? sviluppo dell'opportunità, trattativa contrattuale, erogazione del programma, consegna finale ? con un ruolo di raccordo tra la guida strategica, la forza vendita sul campo e le funzioni di sviluppo prodotto. Tra le principali attività e responsabilità: - Pianificazione e conduzione della campagna commerciale. In sinergia con la Direzione Commerciale, definire perimetro, tempistiche, risorse e budget della campagna di promozione, accompagnandola dall'acquisizione e dalla negoziazione fino alla consegna e alla chiusura, con riferimento a nuovi prodotti, servizi o modelli di licenza da introdurre sul mercato; - Offerte complesse. Coordinare la costruzione e la presentazione di proposte tecnico-commerciali B2B e di gare articolate, su scala nazionale e internazionale, presidiandone la competitività e la rispondenza ai requisiti della committenz; - Trattative. Condurre le negoziazioni commerciali e contrattuali con clienti, partner e interlocutori istituzionali, in stretto raccordo con la funzione Finance e le altre aree aziendali, per il perseguimento degli obiettivi economici e strategici; - Presidio del programma . Affiancare la funzione di Program Management nel mantenimento degli impegni contrattuali in termini di tempi, costi e prestazioni, attraverso un monitoraggio puntuale delle attività; - Relazione con il cliente. Rappresentare il punto di contatto di riferimento, curando soddisfazione e fidelizzazione nel tempo; - Gestione del rischio. Individuare, valutare e contenere rischi, criticità e opportunità lungo tutte le fasi del programma, intercettando per tempo gli ostacoli commerciali o operativi e attivando piani di mitigazione che scongiurino slittamenti nel lancio; - Misurazione. Tenere sotto osservazione budget, marginalità e indicatori di prestazione (tassi di conversione, pipeline generata, riscontri dei clienti), producendo reportistica periodica per le funzioni Corporate. Profilo Verranno prese in considerazione figure in possesso dei seguenti requisiti: - Pregressa esperienza di almeno 5 anni in ruoli Program o BID; - Esperienza nel comparto Aerospace/Difesa; - Capacità di operare costantemente in ottica ROI con intuito Sales; - Inglese fluente per trattative e contatti con clienti internazionali. Tipologia contrattuale CCNL: Chimico Livello: B1, B2, A1 Vantaggi Compenso variabile; Auto: No; Benefits: mensa aziendale; 2 giorni di Smart Working a settimana; Navetta aziendale gratuita alla stazione ferroviaria; Chiusura I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità. |
13/11/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| At the historical The St. Regis Rome we are sourcing for a Chef de rang (temporary contract). The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the F&B Service & In room Dining Manager the role will be part of the F&B team, proud to engage our guests and to create exquisite moments. Serve food courses and alcoholic/non-alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all chinaware, glassware, and silverware prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. CORE WORK ACTIVITIES - Welcome guests and promptly attend to their tables, delivering a warm and personalized service experience. - Serve food and beverages to guests, providing knowledgeable recommendations. - Demonstrate excellent menu knowledge and confidently assist guests with questions, dietary requirements and special requests. - Record transactions in the MICROS system correctly and timely. - Anticipate the needs of the guests and check-in throughout the dining experience to assure satisfaction with food and beverage offerings. - Clean tables, complete closing duties and re-stock tableware and other supplies. - Communicate effectively with the kitchen regarding menu questions, waiting time, recook orders, product availability, allergies, dietary requirements and special requests. - Follow cycle time guidelines for all meals. - Maintain cleanliness and organization of work areas throughout the shift. - Inspect the cleanliness and presentation of all chinaware, glassware, silverware and service equipment prior to use. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with all company, health, safety and security policies and procedures. - Maintain confidentiality of proprietary information; protect company assets. - Support all co-workers and treat them with dignity and respect. - Comply with quality assurance expectations and standards. - Perform other reasonable job duties as requested by Supervisors. - Welcome guests and be the brand ambassador; manage guest's requests and complaints in line with our service culture. - Comply with all health, safety and hygiene standards and policies. - Assist colleagues and support other operational areas when required. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Exceptional storytelling and guest engagement skills. - Passion for the hospitality industry. - Possess a good command of English and Italian. - An excellent verbal manner and proven customer service skills. - Good knowledge or experience in the hospitality industry - Good organization skills with attention to detail. - Good leadership and training experience. - Able to work in a fast-paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
13/11/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| At the St. Regis Rome we are looking for an Hotel Cleanliness Expert (temporary). Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ? ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Hotel Cleanliness Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. § Anticipate and address guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process St. Regis to resolve issues, delight, and build trust. Housekeeping Protocol § Contact Engineering, Front Office/ Butler Service Desk, or Housekeeping office directly for urgent repairs and preventative maintenance issues. § Respond promptly to requests from guests, Front Desk, or Butler Service Desk requests. § Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards. § Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed. § Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk. § Comply with quality assurance expectations and standards. § Return cart to designated area at the end of shift. § Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room. § Fold cleaned linen into designated size, either by hand or using folding machine. § Post caution signs (e.g., wet floor signs) to limit traffic when necessary. § Perform other reasonable duties as requested. Guest Rooms, Villas, and Suites § Check that all appliances are present in the room and in working order (e.g., hair dryer, TV, remote, microwave). § Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror. § Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door). § Enter guest rooms following procedures for gaining access, such as knocking three times, saying ?Housekeeping,? and ensuring vacancy before entering. § Limit access to guest rooms while cleaning by following departmental procedures. § Remove trash, dirty linen, and room service items from room and balcony/patio. § Replace dirty linens (e.g., sheets, pillow cases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards. § Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards. § Report missing hotel/resort property and damages to room to manager/supervisor. Public and Employee Spaces § Clean public and employee restrooms and showers, including stocking bathroom with adequate paper goods and soap, cleaning all surfaces, and emptying trash. § Clean glass (e.g., windows, mirrors) in public and employee areas by removing dust, spots, and smears. § Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment (e.g., mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, stain remover). § Dust surfaces in assigned area, including furniture, fixtures, woodwork, pictures, public or house phones, fire extinguisher boxes, exit signs, and air vents. § Empty trash containers, ashtrays, and ash urns in public areas into proper containers for recycling or disposal. § Inspect condition of furniture for tears, rips, and stains and report damages to manager/supervisor. § Clean and maintain lights by wiping lamps, light fixtures, and light switches, checking that they are in proper working condition, and reporting burnt-out bulbs. Communication § Speak to guests and co-workers using clear, appropriate and professional language. § Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. § Support all co-workers and treat them with dignity and respect. Safety and Security § Complete appropriate safety training and certifications to perform work tasks. § Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. § Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS). Follow any local Training requirements & Guidance § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Support all co-workers and treat them with dignity and respect. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. CRITICAL COMPETENCIES Interpersonal Skills § Customer Service Orientation § Team Work § Diversity Relations Personal Attributes § Safety Orientation § Presentation § Dependability § Integrity § Positive Demeanor PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related Work Experience: No related work experience is required Supervisory Experience: No supervisory experience is required Connect your passions with a rewarding opportunity You're a hospitality enthusiast. Join us and grow through opportunities to explore the business, opening yourself to various career options. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the Company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
13/11/2026 Nuovo!
| Italia, Lazio, Roma - LHH |
| Per Polo Strategico Nazionale, società nostra cliente, che offre un'infrastruttura cloud ad alta affidabilità in grado di ospitare i dati e i servizi delle Pubbliche Amministrazioni, siamo alla ricerca di una figura di PM - CEO Staff. Responsabilità Per la Direzione CEO Staff siamo alla ricerca di una risorsa nel ruolo di Project Manager che, all'interno della struttura, supporterà il team nella gestione dei progetti strategici e trasversali, nonché nel monitoraggio dei cantieri progettuali del Piano Industriale, coadiuvando l'Amministratore Delegato nella gestione delle priorità di business. Il/la candidato/a, a diretto riporto del Responsabile della Direzione, parteciperà alle seguenti attività: - Monitoraggio e rendicontazione dell'andamento delle principali / rilevanti iniziative aziendali, individuando eventuali punti di criticità; - Predisposizione di report e presentazioni in riferimento agli ambiti di responsabilità della struttura; - Aggiornamento dei dati e delle informazioni rispetto alle scadenze di reporting e produzione di reportistica di avanzamento dei progetti; - Predisposizione di presentazioni a supporto del Responsabile per gli incontri periodici verso l'AD, per tutte le tematiche rilevanti a livello aziendale; - Identificazione di nuove metodologie di gestione dei progetti, produzione dei piani e della reportistica di controllo ed escalation delle action item/criticità di progetto nel corso dell'intero ciclo di vita dello stesso; - Identificazione delle responsabilità aziendali nell'ambito di specifici progetti e / o cantieri progettuali e dei KPI di controllo e di individuazione dei potenziali rischi. Profilo Il/la candidato/a ideale possiede: - Titolo di studio: Laurea in Economia, Ingegneria Gestionale o simili; - Esperienza pregressa di almeno 1-2 anni come Project/Program Management in contesti complessi e caratterizzati da forte dinamismo; - Gestione del programma (attività di monitoraggio di vari progetti, supporto alla definizione degli strumenti operativi); - Esperienza nel coordinamento e gestione di iniziative integrate multiprogettuali: progettazione, monitoraggio, gestione dei problemi e dei rischi, reportistica; - Analisi delle metodologie e delle tecniche di controllo; - Esperienza nella gestione di tasks/attività in progetti medio-grandi sarà considerata un plus; - Conoscenza/utilizzo di tecniche e strumenti di project e risk management (agile project management) sarà considerato un plus. - Completano il profilo (inserire soft skills). Inoltre, completano il profilo: - Capacità di time management, con gestione efficace di priorità e scadenze; - Pianificazione e organizzazione, con approccio metodico e strutturato alle attività; - Comunicazione e presentazione, chiara, coinvolgente e orientata al pubblico; - Lavoro di squadra, svolto con atteggiamento collaborativo e propositivo; - Propensione al cambiamento e spiccata flessibilità; - Interesse per il settore e per i principali trend tecnologici con il desiderio di portare innovazione sia in termini di processi sia in termini di strumenti. INFORMAZIONI AGGIUNTIVE Sede lavoro: Roma, con smart working flessibile. Pacchetto retributivo: la posizione prevede una retribuzione annua lorda compresa tra €30.000 e €33.000 definita in funzione dell'esperienza, delle competenze e del livello di responsabilità del/della candidato/a. È inoltre prevista una componente retributiva variabile collegata al raggiungimento di obiettivi individuali e/o aziendali. #LI-ML1 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.» |
13/11/2026 Nuovo!
| Italia, Lazio, Rome - Hosco |
| For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Sommelier. The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards. POSITION SUMMARY Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments. You are a passionate Sommelier who is always on the lookout for new beverage trends and supervising others to do the same. When you are on the floor, you create energy that is both welcoming and exciting. You take pride in offering our guests a carefully curated wine and sake selection, a warm conversation, and helpful suggestions. Through your expertise, personality and attention to detail, you create memorable experience for our guests while leading by example for the entire team. CORE WORK ACTIVITIES - Represent the AB brand and deliver exceptional guest experience. - Pair and suggest wines and sake that will best complement each particular food menu item. - Identify and propose new wines and sake products to complement existing menu selections. - Research new wine and sake trends and benchmark competitors - Conduct staff wine and sake tastings with company SOP and applicable laws. - Conduct period inventories to ensure percentage cost is at or below budgeted levels. - Order and conduct inventory of specialty wine equipment and glassware. - Create and update wine and sake lists for outlets or restaurants. - Design and implement wine and sake promotions and guest engagement initiatives. - Meet with wine and sake distributors, wineries, and purveyors to stay abreast of latest products and ensure positive vendor relationships. - Curate, update and maintain wine and sake lists. - Attend wine tastings and training to continue self-education and development. - Answer guest questions or concerns regarding the origin, vintage, and style of various wines. - Decant wines appropriately to the wine type. - Issue, open, and serve wine/sake/champagne bottles, ensuring guest satisfaction. - Monitor inventory of wine cellar, ensuring appropriate quality and amounts of wine, proper storage and disposal of wines, and replenishing cellar as needed. - Train and educate server and bartender staff on wine origin, vintage, styles, and pairings. - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. - Ensure that coolers, freezers are set at the correct temperatures and labeled and record equipment and food temperatures on HACCP chart. - Complete scheduled inventories for wine and sake at the end of each month. - Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. - Act as a key operational leader within the restaurant, ensuring service standards are maintained. - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank - Update MICROS system menus as required. - Contribute to team effort by accomplishing related results as needed. - Follow Standard Operating Procedures and brand identity guidelines - Comply with all health, safety and hygiene standards and policies. - Balance the cash register at the start and close of each shift. - Help others when required CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Passion for the hospitality industry. - Possess a good command of English and Italian. - Experience as Sommelier in luxury hospitality, Asian, Japanese or fusion dining concept preferred. - Possess a good command of English and Italian. - Exceptional storytelling and guest engagement skills. - An excellent verbal manner and proven customer service skills. - Good organization skills with an attention to detail. - Able to work in a fast paced environment & remain calm under pressure. - Be able to demonstrate experience in complaint handling. - Strong grooming standards and professional presentation. - Availability to work late nights, weekends and bank holiday as we operate 365 days a year. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
17/10/2026
| Italia, Lazio, Roma - LHH |
| Per azienda cliente, r ealtà di riferimento nel panorama IT e Cyber Security, coinvolta in progetti strategici di innovazione, sicurezza e trasformazione digitale per importanti organizzazioni pubbliche e private, siamo attualmente alla ricerca di una figura di Senior Consultant - Cyber Governance, Risk & Compliance. La risorsa sarà coinvolta in progetti di consulenza rivolti a realtà appartenenti ai settori industriale, energetico, finanziario e della Pubblica Amministrazione, supportando i clienti nell'adozione di modelli di governance della sicurezza, nella gestione del rischio cyber e nei percorsi di adeguamento alle principali normative di settore Responsabilità - Seguire assessment di conformità e gap analysis rispetto a framework e normative quali NIS2, DORA, GDPR, CRA, FNCS e linee guida ACN; - Supportare la progettazione, l'implementazione e il mantenimento di Sistemi di Gestione della Sicurezza delle Informazioni in conformità agli standard ISO 27001, ISO 27002, ISO 27005 e ISO 22301; - Collaborare con CISO, responsabili IT e stakeholder aziendali nella definizione di policy, procedure, controlli e processi di sicurezza; - Partecipare ad attività di Cyber Governance, Risk Management, Compliance Management e Virtual CISO; - Supportare percorsi di qualificazione e accreditamento in ambito ACN, Cloud PA, PNCS, QC1 e NIS2; - Redigere documentazione tecnico-organizzativa, reportistica, registri, piani di trattamento del rischio e documentazione di compliance. - Coinvolgimento in progetti strategici e innovativi in ambito Cyber Security e Compliance; - Collaborazione con professionisti specializzati in Governance, Risk Management e Security Advisory; - Percorsi di crescita professionale verso ruoli di Program Manager GRC, Security Manager o Virtual CISO. Profilo - Ottima conoscenza di framework e standard quali: - ISO/IEC 27001, 27002, 27005, 22301 e 27701; - NIS2, DORA, GDPR e Cyber Resilience Act (CRA); - NIST Cybersecurity Framework e NIST SP 800-53/82; - Framework Nazionale per la Cybersecurity e determinazioni ACN. - Esperienza consolidata in: - Information Security Management; - Cyber Risk Assessment; - Business Continuity; - Data Protection e Compliance. - Capacità di predisporre documentazione progettuale e deliverable strutturati quali: - gap analysis; - piani di remediation; - risk register; - policy e procedure; - matrici RACI; - report direzionali e documentazione di compliance. - Profilo Ideale: - Esperienza di almeno 8-10 anni in ambito Cyber Security Governance, IT GRC, Compliance, Audit o Risk Management; - Provenienza da società di consulenza, advisory, funzioni GRC o uffici CISO. - Laurea in Informatica, Ingegneria, Cyber Security, Economia o discipline affini. #LI-FQ1 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.» |
17/10/2026
| Italia, Emilia-Romagna, FERRARA - Rekeep S.p.a. |
| Il Gruppo Internazionale Rekeep con 80 anni di esperienza, 17.000 persone, 1 miliardo di fatturato è tra i principali operatori italiani nel Facility Management ovvero gestione ed erogazione di servizi integrati. Entrerai in un gruppo di lavoro basato su ECCELLENZA NEL SERVIZIO, INNOVAZIONE, COLLABORAZIONE e OPERATIVITA'. All'interno del Gruppo Rekeep, l'Azienda SERVIZI OSPEDALIERI SPA società tra i leader di settore, specializzata nel lavaggio e noleggio della biancheria ospedaliera e dei ferri chirurgici, sta ricercando per la sede di Ferrara u/una ADDETTA/O ALLA SEGRETERIA GENRALE DI SEDE Che rispondendo direttamente alla Direzione, si occupa delle seguenti attività: · Garantisce l'attività di segreteria e la gestione delle pratiche amministrative di competenza della Direzione Aziendale; · Organizza e gestisce l'accoglienza, occupandosi dei flussi informativi in entrata ed in uscita; · Si occupa dello smistamento della corrispondenza, della registrazione, protocollazione ed archiviazione dei documenti; · Redige testi e documenti richiesti dalla Direzione Aziendale; · Organizza riunioni e trasferte; · Si occupa della gestione documentale del parco auto aziendale; · Si occupa degli ordini di acquisto dei fornitori (avvocati, consulenti legali, consulenti aziendali, notai...) gestendo le procedure interne aziendali; · Gestisce la prenotazione di viaggi e hotel, noleggi auto...; Il/la candidato/a ideale è in possesso dei seguenti requisiti: · Diploma o Laurea triennale; · Esperienza pregressa nel ruolo di almeno 2 anni; · Ottima conoscenza dei principali applicativi informatici, in particolare l'utilizzo di Excel e SAP; · Ottime doti relazionali e comunicative; · Conoscenza base della lingua inglese; · Doti organizzative, precisione e motivazione al ruolo completano il profilo. Si offre: · Contratto Full Time inizialmente a tempo determinato ma con possibilità di stabilizzazione. · Ral compresa nel range 25-30k Luogo di lavoro: Sede di Ferrara L'offerta si intende rivolta a tutti i candidati nel rispetto del D.lgs. n. 198/2006, ai sensi delle leggi 903/77 e 125/91 e dei Decreti Legislativi n. 215 e n. 216 del 2003 sulle parità di trattamento. I candidati sono invitati ad inviare il curriculum comprensivo di autorizzazione al trattamento dei dati personali ai sensi dell'art. 13 del Decreto Legislativo 30 giugno 2003, n. 196 "Codice in materia di protezione dei dati personali" e dell'art. 13 del GDPR (Regolamento UE 2016/679). |
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