Trova lavoro in Settala2297
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan belonging to Marriott International, is currently recruiting a Property Compliance & Technical Admin. The Property Compliance & Technical Admin will provide operational and administrative support to the Engineering and Safety & Security departments, working closely with the Director of Engineering & Security. The role ensures compliance with company standards, regulatory requirements, and Marriott procedures, contributing to process efficiency and the overall safety and security of the property. About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. What you'll do Safety & Security - Manage the Master Key System, ensuring proper control, issuance, tracking, and accountability of keys in accordance with company procedures. - Support the review and update of emergency procedures in collaboration with the Director of Engineering, Health & Safety Manager (RSPP), and Human Resources, including the planning, coordination, and monitoring of employee training and refresher activities. - Manage and monitor Marriott security systems (MIRA and VAULT), ensuring compliance with brand standards and the proper execution of periodic audits (e.g., Threat Condition Program, Crisis Management Plan, and Safety & Security Self-Assessment). - Oversee the hotel's security systems, including CCTV and fire detection systems, ensuring their proper operation and maintenance. - Monitor and supervise activities performed by the external security team, including: - Key Management - Lost & Found - Safe Deposit Boxes and Lockers - First Aid Kits - Emergency Exit Routes Ensuring compliance with internal procedures and safety standards. Engineering - Procurement & Purchasing: Manage purchase requests for the Engineering department, issue and follow up on purchase orders in line with company procedures, and coordinate with Finance, Purchasing, and external suppliers. - Manage and audit records of mandatory inspections and regulatory deadlines, including: - Fire Safety Register - Legionella Prevention Manual - Swimming Pool Self-Monitoring Manual - Scheduled maintenance of plant room and boiler systems - RENTRI documentation and compliance requirements - Provide support to the team in the operational management of Marriott Engineering systems (TRANSCENDENT and MESH). - Coordinate and support Corporate Social Responsibility (CSR) and Environmental Management initiatives, including programs such as Green Key, Serve 360, and related sustainability projects. What you'll need: - Previous experience in an administrative, facilities, engineering, or safety & security support role. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities and meet deadlines. - Good knowledge of Microsoft Office (especially Excel and Outlook). - Strong communication and teamwork skills. - Fluency in Italian and English. - Experience in the hospitality industry and knowledge of Marriott systems is a plus. What we offer - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals - Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family - 5euros breakfast when staying at any of our European hotels - Performance and Recognition programs - Wellness and sustainability initiatives Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY We are looking for a Chef de Rang to join our F&B team. The new associate will rotate between the various services that characterize our restaurant, in order to gain an overview of the operations. Depending on the service in question, they will be responsible for actively supporting the team in order to guarantee excellent quality and efficient service. Some of the most important tasks include: - Knowing the restaurant outlets and their menus; - Welcoming customers, taking orders, and providing table service; - Providing room service - Answering the phone for orders or reservations - Processing and managing payments in accordance with company rules and guidelines - Knowing and mastering the menu and related dishes, studying the recipes presented by the Executive Chef, and replicating them in their preparation; - Manage the stocks of materials and products necessary for service, informing Supervisors; - Supervise and coordinate the work of commis chefs and extra staff; - Work in collaboration with other team members to ensure that service is managed efficiently and meets quality standards and guest expectations; - Maintain hygiene and cleanliness in your work area, complying with HACCP regulations; - Follow and enforce all health, hygiene, and food safety regulations within your team, particularly with regard to food handling and allergens, and report any critical issues; - Assist managers with any other tasks when requested, based on operational needs; The knowledge of both English and Italian is required. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: HACCP At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY We are looking for a Chef de Partie to join our team. The successful candidate will rotate between the different stations and services that characterize our kitchen, in order to gain an overview of the operations. Depending on the section, they will be responsible for actively supporting the Executive Chef in carrying out certain tasks and activities in order to guarantee excellent quality and operational efficiency. Some of the most important tasks include: - Knowing the raw ingredients and checking their quality; - Knowing and mastering the menu and related dishes, studying the recipes presented by the Executive Chef and replicating them in their preparation; - Managing the inventory of ingredients and food products needed for the shifts, communicating order requirements to the Executive or Sous Chefs, checking stocks and managing waste; - Supervising and coordinating the work of assistant chefs and extra staff; - Work in collaboration with other team members to ensure that service is managed efficiently and meets quality standards and guest expectations; - Maintain hygiene and cleanliness in your work area, complying with HACCP standards; - Ensure that your team complies with all health, hygiene, and food safety regulations, particularly with regard to food handling and allergens, and report any critical issues; - Assist the Head Chef in creating new recipes or modifying existing ones on the menu; - It is also essential that the candidate has experience in using the main equipment and tools found in the kitchen, knowing the associated risks and the relevant rules for their use. PREFERRED QUALIFICATION Education: Technical School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: HACCP At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Extra staff members will work closely with our Kitchen Team, supporting the kitchen staff with event-related services. The types of cuisine and service vary depending on the event, as do the required shifts. This is a flexible contract as a temporary replacement staff member, governed by the AICA National Collective Bargaining Agreement for the Tourism Industry. PREFERRED QUALIFICATIONS Valid HACCP certification Experience in catering and banqueting At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property • Provides direction for all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Ensures property policies are administered fairly and consistently. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities • Develops and implements guidelines and control procedures for purchasing and receiving areas. • Establishes goals including performance goals, budget goals, team goals, etc. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Manages department controllable expenses including food cost, supplies, uniforms and equipment. • Participates in the budgeting process for areas of responsibility. • Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met • Provides direction for menu development. • Monitors the quality of raw and cooked food products to ensure that standards are met. • Determines how food should be presented, and create decorative food displays. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with food handling and sanitation standards. • Follows proper handling and right temperature of all food products. • Ensures employees maintain required food handling and sanitation certifications. • Maintains purchasing, receiving and food storage standards. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Ensures employees are treated fairly and equitably. • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. • Administers the performance appraisal process for direct report managers. • Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. • Observes service behaviors of employees and provides feedback to individuals and or managers. • Manages employee progressive discipline procedures for areas of responsibility. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities • Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY The resource will be part of the Front Office department and will perform the following tasks: - Welcoming customers - Assigning rooms - Providing information or assistance to customers - Managing reservations - Receiving and handling customer complaints - Analyzing and identifying customer needs - Receiving and sorting phone calls - Filling out forms and documents - Contacting the various departments of the facility to meet customer needs - Managing payments and customer data in line with company policies - Managing guest complaints and needs PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Related work experience. Supervisory Experience: No supervisory experience. License or Certification: None A fluent Knowledge of both Italian and English languages is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting a F&B Support expert/Commis de rang. Reporting to the F&B Outlets Manager, the role will cover any tasks related to the F&B service in any of our four outlets. - This is full-time position, 5 days a week with 2 days off. - The starting date is estimated in October We look for people who love to create memorable experiences around food and drink and to leave a mark on the F&B department. About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. The impact you'll make Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our F&B Support Experts, you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more. Connect your passions with a rewarding opportunity You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. You may work in any of our outlets thus widening your F&B service knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company. What you'll do - Serve food and beverage items to guests. - Ensure that all customers enjoy an authentic and efficient service, and check with them that the dining experience is meeting their expectations. - Support the team to ensure that the outlet is set up and ready for each service period. - Prepare and restock outlet inventory. - Clean tables, complete closing duties and re-stock tableware and other supplies. - Inspect the cleanliness and presentation all china, glass, and silver prior to use. - Follow Standard Operating Procedures and brand identity guidelines. - Comply with quality assurance expectations and standards. - Comply with all health, safety and hygiene standards and policies. What you'll need: - Passion for the luxury lifestyle hospitality industry. - A warm, people-oriented demeanor and a team-player attitude. - At least intermediate knowledge of Italian and English. - A safety-first approach. - Positive outlook and dependability. - Previous experience in similar roles is an advantage. What we offer: - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals. - Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family. - 5euros breakfast when staying at any of our European hotels. - Performance and Recognition programs. - Wellness and sustainability initiatives. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law #JoinCasaBrera The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| SPA THERAPIST In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l'unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienze indimenticabili ai nostri Ospiti. Se desideri crescere in un ambiente che promuove l'eccellenza, la qualità e la collaborazione, questa è l'opportunità giusta per te! Chi siamo? Rocco Forte Hotels è una Compagnia di alberghi di lusso, fondata da Sir Rocco Forte e sua sorella Olga Polizzi nel 1996, che ha l'obiettivo di offrire esperienze uniche e personalizzate in località europee iconiche come Roma, Firenze, Sicilia, Puglia, Regno Unito, Germania e Belgio. Situato nel cuore pulsante della moda milanese, il The Carlton offre 71 camere e suite, un ristorante, un centro benessere ed un esclusivo bar. Curato nei minimi dettagli da Olga Polizzi, in collaborazione con Paolo Moschino e Philip Vergeylen, il design unisce uno stile a cavallo tra tradizione e modernità, regalando un'esperienza milanese autentica. Con una posizione privilegiata che si affaccia su Via della Spiga, celebre per le sue boutique di lusso, e a pochi passi da Via Montenapoleone, The Carlton vuole essere il nuovo punto di riferimento del quadrilatero della moda. Di cosa ti occuperai? In quanto Spa Therapist, ti occuperai dell'erogazione trattamenti viso, trattamenti corpo, massaggi, manicure e pedicure estetica offerti dalla nostra Spa con l'obiettivo di offrire agli Ospiti un'esperienza indimenticabile. Al fianco di professionisti di eccellenza, svolgerai mansioni come: • Eseguire trattamenti viso, trattamenti corpo, massaggi, manicure e pedicure estetica secondo gli standard e le procedure Rocco Forte Hotels; • Condividere attivamente competenze e conoscenze con i colleghi; • Utilizzare i prodotti e le attrezzature secondo quanto indicato dagli standard e dalle procedure Rocco Forte Hotels; • Assicurarsi che la Spa sia sempre allestita secondo gli standard Rocco Forte Hotels; • Dedicare particolare attenzione al rispetto delle regole di grooming di Rocco Forte Hotels; • Svolgere eventuali attività di Receptionist: rispondere al telefono, gestire la corrispondenza, coordinare le prenotazioni e accoglienza in reparto; • Rispettare gli standard igienici relativi al proprio reparto. • Consigliare e gestire la vendita di prodotti e servizi adatti alle esigenze dell'ospite. Cosa ti offriamo? • Opportunità di crescita unica: offriamo percorsi di carriera disegnati sulle tue ambizioni, con possibilità di specializzarti o di crescere. • Attività di formazione e sviluppo (hard e soft skills) continue e specifiche per ruolo e reparto. • Ambiente inclusivo e flessibile: siamo una realtà che promuove un ambiente di lavoro inclusivo, che valorizza la diversità e garantisce un equilibrio tra vita professionale e privata. • Possibilità di soggiornare presso gli hotel della compagnia ad una tariffa ridotta (35€ a notte) al raggiungimento dei 6 mesi lavorativi. Si avrà diritto anche al 50% di sconto presso bar e ristoranti della Compagnia e al 20% di sconto su trattamenti di benessere presso le nostre Spa e sui prodotti ?Irene Forte?. • Iniziative per il tuo benessere: portale BenefitHub con scontistiche su beni a 360°, flessibilità oraria e gestione del tempo. • Un salario competitivo arricchito da un sistema di mance strutturato in maniera equa fra tutti i collaboratori. • Contratto iniziale a tempo determinato (12 mesi), livello 4, CCNL Turismo; RAL: 25.000€. Quali requisiti cerchiamo? • Qualifica di estetista Diploma di Estetica di Base italiano del 2° anno. • Italiano fluente. Livello d'inglese intermedio; • Conoscenza delle tecniche di trattamenti viso, trattamenti corpo, massaggio, manicure e pedicure estetico; • Certificazioni in materia di trattamenti e massaggi sono preferibili; • Consolidata esperienza professionale in un centro benessere di alto livello; • Orientamento all'accoglienza e al servizio, empatia, capacità di memorizzare preferenze, e capacità di anticipazione dei bisogni. Qual è il nostro iter di selezione? In Rocco Forte Hotels, puntiamo sulla trasparenza: dopo un primo contatto telefonico o via mail, seguirà un colloquio individuale con il responsabile HR, per approfondire il tuo profilo. Se questi step saranno positivi, seguirà un ultimo colloquio con il Manager di reparto per valutare le tue competenze tecniche. Ti forniremo un feedback chiaro, indipendentemente dall'esito. Rocco Forte Hotels è un Equal Opportunity Employer e il presente annuncio garantisce le pari opportunità. I candidati, con l'invio del loro curriculum, autorizzano Rocco Forte Hotels al trattamento dei dati ai sensi del Regolamento UE 2016/679 (GDPR) e del d.lgs. 196/03 e s.m.i. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Quale sarà la tua missione? In qualità di addetto alla manutenzione, assisterai il responsabile della manutenzione nelle sue attività quotidiane. Sarai inoltre responsabile del corretto funzionamento, della manutenzione e dell'ispezione di tutte le apparecchiature meccaniche, elettriche ed elettroniche, garantendo il rispetto di tutti gli standard. Cosa dovrai fare? - Assistere il responsabile della manutenzione nel lavoro quotidiano e supervisionare la manutenzione preventiva di tutte le apparecchiature e le strutture. - Eseguire tutte le attività di manutenzione correttiva in modo tempestivo ed efficiente. - Assistere nell'attuazione delle misure di sicurezza e supervisionare la disponibilità dei permessi necessari. - Collaborare al controllo e alla gestione dei consumi energetici e dei costi di manutenzione, ad esempio di acqua ed elettricità. - Assistere nell'allestimento delle sale riunioni (audiovisivi, illuminazione, ecc.). - Risolvere gli incidenti e i problemi degli ospiti in modo tempestivo e appropriato. Cosa stiamo cercando? - Almeno 2-3 anni di esperienza nella manutenzione, preferibilmente in un hotel/industria di servizi di dimensioni e complessità simili. - Formazione professionale (elettrica ed elettronica, HVAC, manutenzione industriale e campi correlati). - La conoscenza della lingua locale è indispensabile e la conoscenza dell'inglese è di grande valore. - Conoscenza dei sistemi HVAC (riscaldamento, ventilazione e condizionamento), elettrici ed elettronici. - Conoscenza di vari programmi informatici (Microsoft Office, ecc.). - Organizzazione e proattività. - Capacità di lavorare da soli e come parte di un team. - Capacità di individuare e risolvere i problemi in modo efficiente. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Perform duties related to pastry and bakery production, including the preparation, baking, decoration, and presentation of desserts, cakes, pastries, amenities, and other sweet items, ensuring compliance with recipes, quality standards, food safety guidelines, and presentation requirements. Assist in the development and preparation of seasonal and specialty pastry items while maintaining high standards of creativity and consistency. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriott's Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriott's global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360's Sustain Responsible Operations coordinate. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Portrait Milano, parte di Lungarno Collection, è uno degli indirizzi più autorevoli nel cuore del Quadrilatero della Moda. Negli spazi dell'antico Seminario Arcivescovile, l'hotel custodisce 73 camere e suite che interpretano l'eleganza milanese con misura e carattere. Ogni membro del team contribuisce a creare un'esperienza d'ospitalità unica, fondata su attenzione ai dettagli, eleganza e passione per il servizio. Entrare in Portrait Milano significa far parte di una realtà che celebra l'eccellenza e la personalizzazione in ogni gesto. All'interno della nostra realtà, siamo alla ricerca di un Marketing Executive che unisca creatività e pensiero analitico; questo ruolo offre l'opportunità di lavorare trasversalmente sull'hotel, sull'acclamato 10_11 Bar, Giardino, Ristorante e sulla vivace Piazza, collaborando con diversi dipartimenti per creare campagne d'impatto, elevare l'esperienza degli ospiti e favorire la crescita commerciale. Principali responsabilità: - Guidare l'implementazione delle campagne di email marketing e delle newsletter per Portrait Milano, 10_11 e la Piazza; - Gestire la creazione, la pubblicazione e l'ottimizzazione continua dei menu di 10_11, in italiano e in inglese, su tutti i canali digitali e fisici; - Supervisionare la creazione, la produzione e il controllo qualità di tutti i materiali destinati ai clienti, mantenendo i più elevati standard qualitativi; - Realizzare presentazioni eleganti, schede informative (factsheet) e materiali promozionali per stakeholder interni ed esterni; - Aggiornare il sito web di Portrait Milano, coordinando contenuti, immagini e traduzioni. - Migliorare l'ecosistema CRM dell'hotel, incrementando le adesioni alle comunicazioni marketing e la qualità dei dati cliente; - Analizzare i dati di performance di Portrait Milano, 10_11 e della Piazza; - Ottimizzare il percorso del cliente lungo tutto il ciclo di vita, individuando i punti di contatto più efficaci per la comunicazione e la vendita; - Sviluppare pacchetti promozionali ed esperienze che riflettano la filosofia del brand e contribuiscano alle performance commerciali; - Pianificare e supervisionare servizi fotografici e riprese video, coordinando concept creativi, fotografi e stakeholder interni per produrre materiali di brand efficaci per canali digitali, stampa e social media. Requisiti Portrait: Energia e grinta, voglia di far nascere il progetto nuovo, desiderio di farne stabilmente parte, amore per la città di Milano, attitudine al sorriso, perseveranza, eleganza non solo esteriore. Requisiti desiderati: - Esperienza nel marketing all'interno di hotel di lusso, strutture premium nel settore dell'ospitalità o brand luxury lifestyle. - Ottima conoscenza dell'inglese e dell'italiano, sia scritta sia parlata. - Eccellenti capacità di copywriting e storytelling, con grande attenzione ai dettagli. - Esperienza con CRM, piattaforme di email marketing, sistemi di gestione dei contenuti web (CMS) e strumenti di digital marketing. - Mentalità analitica e capacità di trasformare i dati in strategie concrete ed efficaci. - Sicurezza nella gestione simultanea di più progetti, mantenendo standard di esecuzione impeccabili. - Passione per il design, la cultura, la gastronomia e il lusso contemporaneo. Cosa offriamo: - Contratto: CCNL Federturismo Aica; RAL 40K; - Un ambiente di lavoro orientato alla valorizzazione delle proprie attitudini, con percorsi di carriera finalizzati alla crescita professionale e personale; - Continue opportunità di formazione, attivabili in base alle necessità; - Tariffe Staff e Family & Friends: soggiorni a tariffe esclusive per te, offerte speciali per amici e familiari nelle nostre strutture; - SPA & F&B Benefits: sconti dedicati per rilassarti nelle SPA e vivere esperienze culinarie nei ristoranti e bar della compagnia; - Welfare Program: un piano di welfare aziendale con vantaggi e servizi esclusivi per il tuo benessere; - Incentivi annuali: un programma di premi basato sulla qualità, per riconoscere e valorizzare il tuo impegno nella crescita insieme; - Staff Celebrations & Birthday Celebration: momenti dedicati a festeggiare insieme successi, anniversari aziendali e ricorrenze personali; - Cultura & Arte: accesso gratuito al Museo Salvatore Ferragamo di Firenze, la maison di moda della famiglia da cui la nostra compagnia alberghiera ha origine e di cui interpretiamo la cultura dell'ospitalità; - Viaggi & Ospitalità: tariffe agevolate nel circuito Leading Hotels of the World (LHW) e GHA Discovery; - Mensa aziendale: pasti comodi, salutari e pratici durante il turno di lavoro; - Staffhouse (su disponibilità): alloggio aziendale assegnato in base alle esigenze del momento. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Responsible for the accurate, courteous and efficient reservation, communication (PBX), check in and check out of hotel guests providing the highest level of personal service. Process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Using empowerment to make decisions that will ensure complete problem resolution, maintaining a strong and productive relationship with all departments of Bulgari Hotels & Resorts Milano; main responsibility is the maintenance and control of the hotel's room inventory on a day to day basis. This includes coordinating room assignments & controlling room inventory, organizing guestroom moves, controlling sell-out days, supervising upgrades and monitoring Interfaces. The GSA is also responsible for maintaining, implementing, recording guest preferences and their implementation to give our guests the most personalized service. By applying empowerment and making decisions complete problem resolution should be ensured at all times and a strong and productive relationship with all departments especially with the Bell and Doorman who are part of the Guest Services team. This relationship is key to the success of the Front of House operations functioning. Place of work: Front desk and back office areas. Front Office is a focal point for all guest/visitor reception and inquiries. Basic requirements: Qualifications: 1.A College Degree or in the process of receiving one. 2.Possess a good command of the Italian & English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone. 3.Ability to provide legible communication. 4.Ability to compute basic mathematical calculations. 5.Knowledge of computers. Desirable: 1. Training in the hospitality industry. 2. Previous experience as a Front Office Receptionist in a luxury market. 3. Fluency in a second language. 4. Knowledge of Opera, Marsha, Mystique and Concierge Assistant. Essential Skills: 1.Must have a professional image and personality exuding confidence and leadership skills. 2.Ability to smile at all times. 3.Ability to remain stationary at an assigned post for an extended period of time. 4.Ability to understand guest inquiries and provide responses. 5.Ability to promote positive relations with all individuals who approach the Front Desk and by telephone. 6.Ability to focus attention on guest needs, remaining calm and courteous. 7.Ability to think clearly, quickly, maintains concentration and makes concise decisions. 8.Ability to work well under the pressure of coordinating many requests at any given time. 9.Ability to prioritize, organize and follow up. 10.Ability two work well under the pressure of 50 arrivals/departures transactions within any given period of time. 11.High attention to details. 12.Ability to input and access data in a computer. 13.Ability to ensure security of guestroom access. 14.Ability to maintain confidentiality of all guest information and pertinent hotel data. 15.Ability to perform job functions with minimal supervision. 16.Ability to analyze and resolve problems & opportunities to the guest satisfaction, while exercising good judgment. 17.Ability to resolve guest opportunities. 18.Ability to work cohesively with other departments and co-workers as part of a team. 19.Ability to be flexible as the job changes. 20.Ability to work flexible hours, including weekends, holidays and evenings if necessary. 21.Be an ambassador to The Bulgari Hotels & Resorts Company at all times, in and outside of one's workplace. Primary job functions: 1. Obtain assigned bank and ensure accuracy of contracted monies. 2. Meet with departing Front Desk Agent at the beginning of your shift as well as with incoming agent at the end of your shift to review business status, pass on all pertinent info and follow-up on items still to be resolved. 3. Attend daily line-up, maintain complete knowledge and comply with all hotel and departmental policies and procedures. 4. Meet with supervisor to review daily assignments and priorities. 5. Maintain a complete, detailed and updated knowledge of all room types, room numbers and names, room layout, appointments, amenities & locations. Be knowledgeable of all offered rates, special packages and promotions, room availability and status for any given day as well as scheduled daily activities, group names & meeting locations. 6. Maintain complete knowledge of all hotel features/services & hours of operations, including all hotel restaurant food concepts, menu price range, dress code and ambiance. 7.Adhere to and practice the Three Steps of Service at all times. 8.Set up work stations with necessary supplies & maintain cleanliness throughout shift. 9.Access all functions of computer systems according to established procedures and standards. 10.Responsible for clearing trace file and reading Log-book daily and ensuring all follow up is completed. 11.Process all guest check-in according to established hotel requirements. This will be in direct co-relation with Guest Relations (refer to Guest Relations Job Descriptions as needed): a)Confirm or if necessary walk-in a reservation and review all details as well as any special noted information. b)Verify guest information and register guest in the computer. c)Obtain a method of payment for each guest and input into system. This can include credit cards, checks and gift certificates or collect cash among others. Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewith, separate room/tax/incidentals, comp). d)Asign guestroom. e)Advice guest of any messages, mail, faxes, etc, received for them. f)Communicate services and amenities included in packages to guests on packages. g)Obtain proper identification for tax exempt guests and attach form to registration card. h)Obtain guest signature for designated paperwork. i)Obtain Guest Relations to escort guest. 12.File all relevant guest paperwork in the bucket or trace files as mandated by departmental processes. 13. Issue Safety deposit boxes to guests and ensure security of keys. 14. Answer all incoming calls within 3 rings and with a smile, using correct salutations and telephone etiquette: a)Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. b)Offer detailed information on the voice mail system to callers and guest wishing to leave a message. c)Accept and record wake-up call requests; deliver to PBX. 15.Run emergency reports. 16.Responsible for assigning CARE rooms in conjunction with Engineering and Housekeeping. 17.Responsible for the daily set up of showrooms in conjunction with Housekeeping. 18.Responsible for monitoring and clearing DNR rooms. 19.Responsible for clearing wait lists in coordination with ERS 20.Maintain the inventory of the hotel: a)Check all comments and requests in reservations. b)Block guaranteed room types, special requests, requests to be near other rooms, early arrivals & VIP's. c)Verify all specialty room blocks. d)Determine how to fill Club and Suites. e)Communicate with The Club Manager/ Club Concierge. f)Block guest recognition's needs daily as needed. g)Verify remaining blocks to ensure we're meeting the customers' needs and fill the holes in the matrix/ block the house. h)Check for double blocks and duplicate reservations. i)Confirm or deny upgrades. j)Advise the Director of Revenue Management of any over-commitments in room types and communicate with the Director of Revenue Management on how much to oversell the hotel daily/ as needed. k)Responsible for ensuring all Pre-Registrations are complete prior to guest ETA but no later than 1pm. l)Responsible for communicating and expediting room waits. m)Responsible for orchestrating room moves. 21.Responsible for setting up charge routing and coordinating any special billing requests. 22.Responsible for clearing stay over requests. 23.Responsible for clearing departures. 24.Responsible for ensuring all Reservations have proper company, source and individual profiles linked in Opera as well as assisting in linking profiles in Class. 25.Promote positive guest relations to all individuals approaching the Front Desk. 26.Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request. 27.Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 10 minutes to ensure completion and guest satisfaction. 28.Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 29.Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 30.Collect guest preferences for all guests. 31.Accommodate room changes expediently. 32.Resolve discrepancies on the room status report with Housekeeping. 33.Responsible for completing the Credit Report. 34.Responsible for completing the Room Rate Variance Report. 35.Responsible for controlling and clearing PM accounts. 36.Handle requests for late checkouts according to established hotel procedures. 37.Process all check?outs according to established hotel requirements. a)Present folio to guest and resolve and disputed charges. b)Settle guest accounts following Accounting procedures. c)Request guest comments on their stay. d)Give all departing guests a fond farewell. 38.Process express checkouts throughout the shift. 39.Resolve any late charges. 40.Responsible for handling guest relocations & extending every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for ?walking? guests. 41.Conduct group check-ins/outs according to established hotel procedures. 42.Assist all departments /executives in obtaining appropriate information regar ding groups, inventory and guest information. 43.Make reservations for rooms. 44.Provide Tours of the Hotel and of guest rooms to anyone inquiring to do so. 45. Adhere to all cashiering procedures: a)Process adjustment vouchers, paid-outs, miscellaneous charges. b)Make change for guests. c)Cash guests' personal checks/travelers checks. d)Settle room accounts. e)Run closing reports count bank at end of shift. f)Complete designated cashier reports. g)Balance receipts and ensure to have proper paper backup on all transactions, drop receipts and any cash at end of shift as needed. h)Secure your bank. i)Legibly document pertinent information in the logbook. 46.Perform any task assigned by any manager. 47.Successful completion of the training/certification process. 48.Cash handling tasks: handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
11/10/2026 Nuovo!
| Italia, Lombardia, Milan - Hosco |
| Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Multi-Property Director of Sales. Reporting to the Multi-Property General Manager, the Multi-Property Director of Sales is responsible for leading all sales and commercial activities for Casa Brera, a Luxury Collection Hotel, Milan and The Rome EDITION. This role provides strategic leadership across Sales, Groups & Events, and Reservations, driving revenue growth, market share, profitability, and customer loyalty. The position requires a highly commercial, results-driven leader who can develop and execute integrated sales strategies, build strong customer relationships, and inspire high-performing teams across two luxury properties. SCOPE OF WORK The Multi-Property Director of Sales is accountable for the overall commercial performance of both hotels by: - Achieving revenue, market share, booking pace, and profitability objectives. - Developing and executing integrated sales, distribution, and commercial strategies aligned with Marriott International and brand priorities. - Identifying and capitalizing on new business opportunities to drive sustainable revenue growth. - Building and maintaining strong relationships with key customers, ownership, business partners, and Marriott stakeholders. - Maximizing hotel visibility and market positioning through strategic account management and business development initiatives. - Driving customer satisfaction, loyalty, and long-term value through exceptional commercial leadership. - Leading, developing, and inspiring Sales, Groups & Events, and Reservations teams across both properties. - Ensuring commercial discipline, financial stewardship, and compliance with Marriott standards, policies, and procedures. Core Work Activities Commercial Strategy & Sales Leadership - Develops and executes short and long-term sales strategies to maximize revenue and market share across both properties. - Leads proactive and reactive sales efforts, account management, prospecting, and business development activities. - Evaluates market conditions, customer trends, and competitive intelligence to identify opportunities and mitigate risks. - Partners closely with Revenue Management, Marketing, and Operations teams to optimize pricing, segmentation, distribution, and demand generation strategies. - Participates in strategic sales planning, forecasting, budgeting, and performance reviews. - Ensures effective deployment of Marriott sales channels, demand engines, and commercial resources. Customer & Stakeholder Relationships - Establishes and maintains strong relationships with key accounts, corporate clients, luxury travel partners, and industry stakeholders. - Represents both properties within the local and international business community, strengthening awareness and market presence. - Collaborates with Marriott commercial teams and regional partners to identify and secure new business opportunities. - Promotes a customer-centric culture focused on service excellence, loyalty, and long-term relationship development. Team Leadership & Talent Development - Provides strategic direction and day-to-day leadership to Sales, Groups & Events, and Reservations teams. - Creates a high-performance culture built on accountability, collaboration, engagement, and continuous improvement. - Coaches, mentors, and develops team members to strengthen commercial capabilities and future leadership talent. - Partners with Human Resources to support talent acquisition, succession planning, retention, and associate development initiatives. - Establishes clear objectives, performance expectations, and development plans that support both individual and business success. Financial & Commercial Performance - Leads the commercial planning process, including annual budgets, forecasts, and business plans. - Monitors and analyzes key business performance indicators including Revenue, ADR, RevPAR, market share, production, conversion, and profitability. - Identifies opportunities to maximize return on investment and improve overall hotel performance. - Ensures commercial resources and expenditures are managed effectively and aligned with business priorities. - Supports ownership objectives through profitable revenue growth and strong financial performance. LEADERSHIP COMPETENCIES Strategic Leadership & Commercial Excellence - Demonstrates the ability to develop and execute commercial strategies that drive revenue growth, market share, profitability, and long-term business success. - Makes data-driven decisions, anticipates market trends, and effectively manages change in a dynamic business environment. People Leadership & Talent Development - Inspires, coaches, and develops high-performing teams, fostering a culture of accountability, collaboration, continuous learning, and career growth. - Builds organizational capability through talent development, succession planning, and employee engagement initiatives. Relationship Management & Collaboration - Builds strong relationships with customers, business partners, ownership, and internal stakeholders to achieve shared objectives. - Promotes teamwork, inclusion, and cross-functional collaboration across multiple properties and markets. Execution & Results Orientation - Translates strategy into actionable plans, effectively manages priorities and resources, and delivers measurable business results. - Drives accountability and operational excellence while maintaining a strong focus on customer satisfaction and commercial performance. Innovation, Problem Solving & Business Acumen - Leverages market intelligence, financial acumen, and analytical thinking to identify opportunities and address complex business challenges. - Demonstrates agility, innovation, and a commitment to continuous improvement to enhance business performance. Learning and Applying Professional Expertise - Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. - Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. - Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. - Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. - Sales Disposition - Energetic, proactive, takes calculated risks, and perseveres to attain goals. - Sales Opportunity Analysis - Ability to understand and utilize economic, financial, industry, and organizational data; accurately diagnosing customer needs and issues that can inform sales strategies. - Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management). - Management of Financial Resources-Ability to analyze Profit and Loss (P&L) statements, develop operating budgets and revenue goals, forecasting, and capital expenditure planning; determining how money will be spent to get the work done, and accounting for these expenditures. Qualifications & Requirements: - Proven track record in senior Sales leadership roles within the luxury hospitality sector - Strong understanding of luxury travel markets, customer expectations, and high-end commercial sales strategies. - Demonstrated ability to drive revenue growth, market share, and profitability in a competitive environment. - Fluent written and spoken English is required; additional languages will be considered an advantage. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |