Company Description
About Collegio alla Querce, Auberge Collection
is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit.
For more information:
Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge
Job Description
At Auberge Collection, wellbeing is an essential part of the art of hospitality, shaped by thoughtful care, meaningful rituals, and a genuine understanding of each guest's needs. As a Spa Therapist at Collegio alla Querce, you will create moments of relaxation and renewal through personalised treatments, expert techniques, and a naturally attentive approach. With your professionalism, sensitivity, and commitment to wellbeing, you will help each guest feel restored, cared for, and truly present. This role is an invitation to create the extraordinary.
Personalised Treatments & Guest Care
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Deliver a range of spa treatments, including massages, body therapies, and facial treatments, in line with your qualifications and the Spa's service standards.
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Consult with guests to understand their preferences, expectations, and wellbeing needs, adapting treatments whenever appropriate.
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Create a calm, welcoming, and professional atmosphere, ensuring each guest feels comfortable and cared for throughout their experience.
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Provide thoughtful recommendations for treatments and wellness rituals based on individual needs and preferences.
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Respect guest privacy and maintain the highest standards of discretion and professionalism.
Spa Experience & Service Excellence
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Prepare treatment rooms with care, ensuring all equipment, linens, products, and amenities are ready before each appointment.
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Welcome guests warmly and guide them through their treatment experience, explaining procedures and answering questions where appropriate.
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Maintain a mindful and attentive presence throughout each treatment, ensuring comfort and wellbeing.
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Follow up on guest feedback and communicate relevant preferences or concerns to the Spa team.
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Contribute to a seamless and memorable wellness experience through attention to detail and heartfelt service.
Spa Operations & Standards
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Maintain treatment rooms, equipment, and work areas in impeccable condition.
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Follow all hygiene, sanitation, health, and safety procedures in accordance with property standards.
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Monitor the availability of treatment products and supplies, communicating replenishment needs to the relevant team members.
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Support the smooth running of daily Spa operations, including appointment preparation and coordination with colleagues.
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Handle Spa products and equipment responsibly, following established procedures.
Product Knowledge & Team Collaboration
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Develop a strong knowledge of the Spa's treatments, products, and wellness offerings to provide informed recommendations.
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Collaborate with the Spa team and other hotel departments to ensure a coordinated and personalised guest journey.
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Participate in training sessions and continuously develop technical skills and product knowledge.
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Contribute to a supportive team environment, sharing knowledge and maintaining consistent service standards.
Qualifications
Qualifications:
- Minimum of 3 years of experience as a licensed massage therapist and/or esthetician, with proven expertise in delivering high-quality treatments.
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Experience in a luxury Spa or hotel Spa environment is highly preferred.
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Personal excellence in communication, professionalism, and a genuine passion for the healing arts.
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Strong interpersonal skills, with a polished and approachable demeanor, ensuring every guest feels valued and cared for.
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Attention to detail, with the ability to maintain impeccable hygiene, sanitation, and organization standards in all Spa areas.
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Advanced proficiency in English, both spoken and written; additional languages are highly desirable.
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Ability to work a flexible schedule, including weekends, and holidays, in accordance with Spa operational needs.
Position Details:
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CCNL Federturismo
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Employment Type: Seasonal; Full-time
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Salary Range: € 26.000 gross per year / 14 months
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information:
Connect with Auberge Collection on , ,, and @Auberge and #AlwaysAuberge
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
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