02/10/2026

2027 - CENTRALINISTA - Delphina Hotels & Resorts

Italia, Sardegna, Palau -
Hosco

Descrizione annuncio

Il "Sales and Reservations Department" Delphina con sede a Palau ricerca: CENTRALINISTA

La risorsa si occuperà della gestione del traffico telefonico in entrata e dello smistamento delle chiamate verso l‘ufficio Booking e gli altri reparti aziendali, garantendo elevata efficienza operativa, precisione e massima cura.

Si richiedono un tono di voce professionale e cortese, una naturale predisposizione al contatto con il pubblico e la capacità di collaborare con i colleghi in modo proattivo

Completano il profilo eccellenti doti comunicative, ottima padronanza della lingua inglese e di una seconda lingua straniera, requisiti indispensabili per rispondere al meglio alle esigenze della nostra clientela internazionale

Si offre contratto a tempo determinato da gennaio a settembre.

Sede di lavoro: Palau (SS).

Si prega di inviare lettera di presentazione e Curriculum con foto contenente l‘autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR; invitiamo i candidati a prendere visione preventivamente della "informativa candidati" disponibile sul nostro sito

Vedi dettagli

Hospitality/Turismo/Viaggi
Customer Service

Mappa

Altri annunci di lavoro pubblicati da questa azienda


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F&B Service Expert/Chef de Rang - Casa Brera - Casa Brera - a Luxury Collection Hotel, MilanNuovo!

Italia, Lombardia, Milan

Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting F&B Service expert /Chef de rang.Reporting to the F&B Outlets Manager, the role will cover any tasks related to the F&B service in any of our four outlets. This is full-time position, 5 days a week with 2 days off.  The starting date is estimated in September  About usLocated near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivoHere, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.The impact you'll makeBreakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our F&B Service Experts, you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.Connect your passions with a rewarding opportunityYou're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.You may work in any of our outlets thus widening your F&B service knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company.What you'll do Take guests' food and beverage orders and record them in the internal system (Infrasys). Make recommendations on menu items, special requests and upsell where appropriate. Ensure that all customers enjoy an authentic and efficient service, and check with them that the dining experience is meeting their expectations. Ensure that the outlet is set up and ready for each service period. Order and restock outlet inventory. Follow Standard Operating Procedures and brand identity guidelines. Comply with quality assurance expectations and standards. Comply with all health, safety and hygiene standards and policies.What you'll need: Passion for the luxury lifestyle hospitality industry. A warm, people-oriented demeanor and a team-player attitude. At least intermediate knowledge of Italian and English. A safety-first approach. Positive outlook and dependability. Previous experience in similar roles is an advantage.What we offer: A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. Work alongside some amazing talent- award winning, experienced hospitality professionals. Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much. Discounts for your friends and family. 5euros breakfast when staying at any of our European hotels. Performance and Recognition programs. Wellness and sustainability initiatives.More information:  Employment Contract: National Collective Labour Agreement (CCNL) for the Tourism Industry (AICA - Federalberghi) Contract level: C2Explore our very big worldAs a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.Our Commitment to pay transparency Marriott is committed to fair and equitable pay practices & we ensure that compensation decisions are based on objective, gender neutral criteria. Salary information relevant to this role will be shared with candidates during the recruitment process. We do not request or consider salary history when evaluating applicants. We are committed to an inclusive and transparent hiring experience for all candidates At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable lawThe Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

...
03/10/2026


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General Manager- Multiproperty St Regis & Excelsior Luxury Collection - The Excelsior, a Luxury CollNuovo!

Italia, Toscana, Florence

Multi-Property General Manager   The Excelsior, a Luxury Collection Hotel, Florence & The St. Regis Florence   Marriott International is seeking an exceptional luxury hospitality leader to assume responsibility for two of Florence's most distinguished hotels: The Excelsior, a Luxury Collection Hotel, Florence and The St. Regis Florence.   Set along the banks of the Arno, these landmark properties combine rich Florentine heritage, distinctive brand identities and exceptional international reputations. This is a rare opportunity to lead two iconic hotels while shaping their continued evolution within Marriott International's luxury portfolio.   The opportunity As Multi-Property General Manager, you will provide strategic and operational leadership across both hotels, creating a clear shared vision while preserving the individual character and positioning of The Luxury Collection and St. Regis brands.   You will lead and inspire the Executive Committees and wider hotel teams, championing an uncompromising approach to luxury service, associate engagement and commercial performance. Working closely with ownership and Marriott's regional and global leadership teams, you will be accountable for delivering sustainable results and strengthening the long-term reputation of both properties.   This appointment requires a visible and influential leader who can operate confidently within a complex, high-profile environment?balancing heritage with innovation, brand stewardship with commercial discipline, and the expectations of discerning guests, owners and associates.   Key responsibilities Provide strategic leadership and overall accountability for the performance of both hotels. Develop and deliver a compelling multi-property strategy while protecting the distinct identity, culture and guest experience of each brand. Build highly engaged, performance-driven Executive Committees and create a strong pipeline of future luxury hospitality leaders. Champion exceptional and highly personalised guest experiences aligned with the standards of St. Regis and The Luxury Collection. Strengthen the market positioning and international profile of both hotels within Florence's competitive luxury landscape. Drive sustainable revenue growth, profitability and asset value through disciplined commercial and operational leadership. Develop trusted, transparent relationships with ownership, regional leaders and key internal and external stakeholders. Maintain the highest standards of quality, brand compliance, operational excellence and financial governance. Act as a prominent ambassador for both hotels, Marriott International and the city of Florence. The successful candidate You will be an established General Manager with a strong record of leading complex, internationally recognised luxury hotels.   You will bring: Significant General Manager experience within the international luxury hospitality sector. Proven success leading a high-profile hotel, resort or multi-property operation. A sophisticated understanding of luxury guests, service culture and brand positioning. Strong commercial and financial acumen, with evidence of delivering sustained business performance. Experience working effectively with owners and senior regional or global stakeholders. The ability to lead through influence, build alignment and navigate a complex stakeholder environment. A genuine passion for developing people and creating an inclusive, high-performance culture. Strong knowledge of the Italian luxury hospitality market; previous experience in Italy would be highly advantageous. Fluency in Italian and English. The presence, judgement and credibility to represent two of Florence's most celebrated hotels.   Why join Marriott International? Marriott International offers the opportunity to build a meaningful long-term career within the world's leading hospitality company. You will join a global community of luxury leaders, benefit from extensive development opportunities and have the platform to make a lasting impact across two exceptional properties. This is more than a multi-property leadership role. It is an opportunity to shape the next chapter of two Florentine icons and further establish them among Europe's most compelling luxury destinations. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis.   #LI-JM2  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

...
03/10/2026


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Guest Experience Expert - Front Desk Agent - The Gritti Palace, a Luxury Collection Hotel, VeniceNuovo!

Italia, Veneto, Venice

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Guest Experience Expert - Front Desk Agent.  The Guest Experience Expert will report to the Front Desk Manager and she/he will be part of a Front Desk  department.  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer Professional career progression at international level in 10.000 Marriott hotels Learning and development opportunities online, on the job and in class Discounts on hotel rooms, gift shop items, food and beverage Experienced management & motivated and engaging colleagues Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program Canteen service ? Associates Restaurant Uniform - Laundry service    The impact you'll make  First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.    What you'll do  Process guest check-ins, assigning rooms and activating room keys Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns    Answer, respond to and process all guest calls, messages, questions or concerns  Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Process payments and room charges, as well as cashing guests' personal and traveler's cheques  Confirm reservations and cancellations, running daily reports on the number of arrivals and departures  Follow Standard Operating Procedures and brand identity guidelines at all time   What we're looking for   You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) Fluent in English and Italian Great storytelling skills  Previous Front Office experience in luxury Hotels  Knowledge of Opera A warm, people-oriented demeanor and a team-first attitude  Positive outlook and outgoing personality Flexibility, problem-solving skills and multi-tasking ability   The ability to stand, sit or walk for extended periods of time across a work shift   Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.    You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

...
03/10/2026


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Guest Experience Supervisor - Front Desk Shift Leader - The Gritti Palace, a Luxury Collection HotelNuovo!

Italia, Veneto, Venice

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.  From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently looking for a Guest Experience Supervisor (Front Desk) reporting to the Front Desk Manager. This is full-time position, 5 days a week with 2 days off.  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.    Job Description  A Guest Experience Supervisor is responsible for overseeing front desk operations during a specific shift, which includes supervising staff, handling customer issues, and managing daily administrative and financial tasks. Key duties involve delegating tasks, ensuring excellent customer service, resolving conflicts, performing cash management, and guaranteeing the effectiveness of the flow of information across all departments.    What you'll do  Key Responsibilities Summary Guest Services & Check-In Operations Manage guest check-ins by verifying identity, processing payments, assigning rooms, and issuing keys. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp).  Assist staff with expediting problem payments (e.g., problems processing credit card).  Follow up with guest regarding satisfaction with guest-related issues.  Resolve payment issues and follow up on guest satisfaction. Review shift logs/daily memo books and document pertinent information in logbooks.  Coordinate with departments (e.g., Concierge, Housekeeping) to address guest requests and problems. Coordinate with Housekeeping to track readiness of rooms for check-in.  Block rooms in the system and identify designated requirements and requests.  Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.  Financial & Administrative Duties Process all payment types such as room charges, cash, checks, debit, or credit.  Balance and drop receipts according to accounting specifications. Count bank at the beginning and end of shift.  Handle cash operations: count bank at shift start/end, balance and drop receipts. Set up guest accounts, verify billing, and process various payment types. Complete cashier reports and maintain accurate logs and contingency lists. Notify Loss Prevention/Security of any theft reports. Team Leadership & Support Assist management in training, coaching, and evaluating staff. Act as a role model and first contact for employee concerns under the Open Door Policy. Foster teamwork and maintain positive working relationships. Report accidents, injuries, and unsafe work conditions to manager  Professional Standards & Communication Ensure compliance with company policies, safety procedures, and appearance standards. Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process  Communicate professionally with guests and staff, both verbally and in writing. Complete safety training and certifications  Use POS/computer systems efficiently and maintain confidentiality. Follow all company policies and procedures;  Ensure uniform and personal appearance are clean and professional;  Maintain confidentiality of proprietary information.  Anticipate and address guests' service needs.  Speak with others using clear and professional language;  Answer telephones using appropriate etiquette.  Develop and maintain positive working relationships with others.  Ensure adherence to quality expectations and standards.  Perform other reasonable job duties as requested. What you'll need:  You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) Fluent in English and Italian Great storytelling skills  Previous Front Office experience in luxury Hotels (at least 3 years) Knowledge of Opera A warm, people-oriented demeanor and a team-first attitude  Positive outlook and outgoing personality Flexibility, problem-solving skills and multi-tasking ability    The ability to stand, sit or walk for extended periods of time across a work shift  What we offer:  Professional career progression at international level in 9000 Marriott hotels Learning and development opportunities online, on the job and in class Discounts on hotel rooms, gift shop items, food and beverage Experienced management & motivated and engaging colleagues Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program Canteen service ? Associates Restaurant Uniform - Laundry service   Explore our very big world  As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.  You're welcomed here  Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

...
03/10/2026


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Housekeeping Coordinator - The Gritti Palace, a Luxury Collection Hotel, VeniceNuovo!

Italia, Veneto, Venice

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Coordinator.  It is a full-time role (40-hour working week made of 8 hours per 5 days and 2 days off).  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.   What we offer Professional career progression at international level in 10.000 Marriott hotels Learning and development opportunities online, on the job and in-class Discounts on hotel rooms, gift shop items, food and beverage Encouraging management & Team-spirited colleagues Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program Canteen service and uniform   What you'll do   Assist manager and supervisors in inspecting guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards.  Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.  Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.  Document issues with discrepant rooms with the Front Desk.  Under the guidance of a supervisor, prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift.  Complete required paperwork.  Use company tools, such as GXP and Opera for department operations Follow all company and safety and security policies and procedures;  Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.  Ensure uniform and personal appearance are clean and professional.  Maintain confidentiality of proprietary information; protect company assets.  Support all co-workers and treat them with dignity and respect.  Support team to reach common goals.  Comply with quality assurance expectations and standards.  Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Housekeeper Manager. Follow Standard Operating Procedures and the brand guidelines    What we're looking for   You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). At least intermediate Italian and English Previous housekeeping supervisory experience is a big plus  Understanding of rooms operations and luxury hospitality Ideally, technical knowledge of Opera Reliability, Motivation, attention to details Strong passion for luxury housekeeping standards and procedures  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

...
03/10/2026

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Receptionists Front Office - Segretari di Ricevimento (m/f/d) - Calaserena Resort - Calaserena ResorNuovo!

Italia, Sardegna, Maracalagonis

BLUSERENA HOTELS & RESORTS ? CHI SIAMO La nostra storia è iniziata con un hotel sul mare. Da allora il nostro gruppo è cresciuto fino a una dimensione internazionale. Oggi accogliamo i nostri ospiti in 13 hotel e resort, a 4 e a 5 stelle, in moderni centri congressi e nella prestigiosa Ethra Thalasso SPA. Gli hotel sono in Sardegna, Puglia, Sicilia, Calabria e Abruzzo, affacciati su spiagge meravigliose, e in Piemonte, nel comprensorio sciistico della Vialattea. Offriamo circa 4.200 camere e nei periodi di piena attività contiamo su circa 2.500 dipendenti. Vogliamo offrire ai nostri ospiti momenti che ricorderanno per sempre. Ascoltiamo i loro desideri per realizzare la vacanza che sognano. Abbiamo cura e rispetto per i territori che ci ospitano, per la loro natura e il loro sviluppo. È grazie a tutto questo, all'impegno di ogni giorno, che possiamo offrire esperienze indimenticabili, con tutta la passione e la cura dell'autentica ospitalità italiana. OVERVIEW DELLA POSIZIONE Per far fronte allo sviluppo e alle nuove esigenze ricerchiamo Receptionists Front Office (m/f/d) ? Segretari di ricevimento, disponibili ad unirsi a noi per la stagione estiva 2026 con spirito di squadra, passione, entusiasmo per offrire un servizio di alta qualità, con attenzione ai dettagli e orientamento alla soddisfazione degli ospiti. SEDE DI LAVORO La posizione è aperta per la nostra struttura Calaserena Resort a Maracalagonis (CA) in Sardegna. AREA DI RESPONSABILITA' Accogliere e curare gli ospiti dall'arrivo alla partenza, rispondendo alle necessità e alle richieste in modo proattivo, anche coordinandosi con gli altri reparti per soddisfare le richieste degli ospiti in maniera efficiente Svolgere le attività di check-in e check-out Gestire le richieste ed eventuali reclami in modo tempestivo Informare il cliente sulle condizioni di soggiorno, la struttura e i servizi offerti Assegnare le camere e gestire le prenotazioni Svolgere attività di gestione e chiusura della cassa Gestire le chiamate esterne e interne Garantire gli standard aziendali CONOSCENZE SPECIFICHE E FORMAZIONE Esperienza pregressa nel ruolo (in hotel, villaggi e resort) Dimestichezza nell'utilizzo del software di gestione alberghiera, del pacchetto Office e dei sistemi di posta elettronica Orientamento all'ospite Attenzione, cura del dettaglio e doti organizzative Ottimo standing e spiccate doti relazionali e comunicative Serietà, professionalità, affidabilità Dinamicità, proattività e spirito di iniziativa Predisposizione al lavoro di squadra e all'ascolto Costante volontà di misurarsi in un contesto altamente professionale che ambisce a raggiungere i più alti standard di servizio Capacità di problem solving Disponibilità al trasferimento per la stagione estiva La conoscenza della lingua inglese o di altra lingua oltre l'italiano costituisce titolo preferenziale Fascia retributiva in linea con i principi di trasparenza retributiva della Direttiva UE 2023/970: CCNL Turismo Federalberghi; Livello: 5°; RAL € 22.263,78 - € 23.739,66 Il posizionamento retributivo nella fascia dipenderà da valutazione oggettiva delle competenze, esperienze pregresse e qualifiche professionali emerse nel processo di selezione. Non richiediamo né utilizziamo informazioni sulla storia retributiva dei candidati. La ricerca è rivolta a candidati di qualsiasi genere, età, abilità fisica, orientamento sessuale, opinione politica, credo religioso, origine etnica e nazionalità, nel pieno rispetto della normativa vigente. Inviando la candidatura si dichiara di aver letto l'informativa presente sul sito www.bluserena.it

...
03/10/2026


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Night Porter - Romazzino a Belmond Hotel Costa Smeralda - Romazzino, a Belmond Hotel, Costa SmeraldaNuovo!

Italia, Sardegna, Arzachena

Opportunità come Night Porter al Romazzino, Belmond Hotel Costa Smeralda Nel ruolo di Night Porter contribuirai a creare un'esperienza memorabile per i nostri ospiti. Farai parte di un team dinamico e appassionato, supportando la preparazione delle pietanze e garantendo strumenti e ambienti di lavoro sempre impeccabili.   Principali Responsabilità: ·       Accoglienza e assistenza ospiti all'arrivo e alla partenza ·       Trasporto bagagli nelle camere e nei punti richiesti ·       Poter dare informazioni sulla struttura e aree limitrofe ·       Cura e ordine degli spazi comuni ·       Monitorare e controllare chi entra ed esce dalla struttura ·       Esperienza pregressa in strutture di lusso (preferibile) ·       Conoscenza di base della lingua inglese ·       Ottima presenza, discrezione, educazione e spirito di squadra ·       Flessibilità ·       Capacità di lavorare in squadra - Contratto stagionale secondo il C.C.N.L. Settore Turismo ? Confindustria - Opportunità di sviluppo e formazione professionale - Vitto - Alloggio per i non residenti - Divise - Team social events   About us Il Romazzino è un'oasi di pace dove si alternano pareti imbiancate a calce, linee fluide e finestre ad arco. Sovrastante la lunga spiaggia di Romazzino l'hotel si affaccia su una baia dalle acque cristalline e incanta gli ospiti con magnifiche viste sul mare e il profumo dei suoi giardini. Una destinazione glamour con ambientazioni retrò, in Sardegna, nella meravigliosa cornice della Costa Smeralda, inaugurata dall'Aga Khan IV nel 1961. The Belmond & LVMH Family Dagli hotel ai treni, dalle crociere fluviali ai safari, Belmond propone esperienze uniche, dando vita a storie indimenticabili. Con un'eredità di oltre 45 anni, a partire dall'acquisizione dell'Hotel Cipriani a Venezia nel 1976, Belmond è cresciuta fino a diventare una collezione globale di 47 strutture presenti in 28 paesi e territori.

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02/10/2026


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Front Office Agent - Season 2027 - Romazzino a Belmond Hotel Costa Smeralda - Romazzino, a Belmond HNuovo!

Italia, Sardegna, Arzachena

Romazzino, a Belmond Hotel, located in the stunning Costa Smeralda, is seeking a talented Front Office Agent to join our team for the 2027 season. You will be the curator of our guest journey, an essential member of the Front Office team, devoted to crafting refined, memorable experiences from the moment guests arrive. You will embody care, confidence, curiosity, and a strong sense of community, bringing elegance and warmth to every interaction. Working closely with guests throughout their stay, you will anticipate their needs, uncover their preferences, and create personalised moments that reflect the spirit of Belmond. Responsibilities: ·       Fulfil Front Office operations according to company policies, standards, and procedures, maintaining high standards at all times. ·       Responsible for cash accounting, including the payment of guest bills. ·       Communicate all relevant guest and group activity to the appropriate internal parties. ·       Anticipate guests' needs and handle guests' complaints professionally. ·       Ensure that all guest details are accurately collected. ·       Run End of Day processes and complete all relevant day closure accounting checks. ·      Ensure that all relevant communications are processed correctly. ·       Effective communication skills. ·       Strong emotional intelligence. ·       Ability to collaborate and work in a team. ·       Results-driven mindset. ·       Adaptable and flexible. ·       Fluent in English and Italian; a third language is a plus. ·       Professional experience in the same role within a luxury environment. At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:  ·       Seasonal employment contract in accordance to C.C.N.L. Settore Turismo (Confindustria) ·       Ongoing learning and career development opportunities ·       Complimentary staff meals ·       Accommodation for non-resident team members ·       Uniforms provided and maintained ·       Team-building and social events About us Romazzino is a serene oasis of whitewashed walls, graceful curves, and elegant arched windows.  Perched above the renowned Romazzino Beach, the hotel overlooks a crystal-clear bay, captivating guests with stunning sea views and the enchanting scents of its Mediterranean gardens.  A glamorous retreat with timeless retro charm, nestled in the heart of Sardinia's breathtaking Costa Smeralda, the exclusive destination envisioned and inaugurated by Aga Khan IV in 1961.   The Belmond & LVMH Family Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

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02/10/2026


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Front Desk Supervisor - Hotel de la Ville, Rome, ItalyNuovo!

Italia, Lazio, Rome

FRONT DESK SUPERVISOR In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l'unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienzie indimenticabili ai nostri Ospiti. Se desideri crescere in un ambiente che promuove l'eccellenza, la qualità e la collaborazione, questa è l'opportunità giusta per te! Chi siamo? Rocco Forte Hotels è una Compagnia di alberghi di lusso, fondata da Sir Rocco Forte e sua sorella Olga Polizzi nel 1996, che ha l'obiettivo di offrire esperienze uniche e personalizzate in località europee iconiche come Roma, Firenze, Sicilia, Puglia, Regno Unito, Germania e Belgio. L'Hotel De La Ville, situato in cima alla famosa Scalinata di Trinità dei Monti è la destinazione più emozionante di Roma. Ispirato all'epoca del Grand Tour, l'hotel è un elegante incontro tra l'architettura del XVIII secolo, un concetto di lusso attuale che offre un servizio ineguagliabile. L'interno, frutto della collaborazione tra Olga Polizzi e il famoso architetto Tommaso Ziffer, intreccia elementi di design tradizionale con tecnologie all'avanguardia, offrendo risultati sorprendenti. Di cosa ti occuperai? In quanto Front Desk Supervisor supervisionerai e coordinerai il team del ricevimento, garantendo i più elevati standard di servizio al fine di offrire la migliore esperienza possibile ai nostri Ospiti. Al fianco di professionisti di eccellenza, ti occuperai di: • Supervisionare ed eseguire tutte le attività della reception, in conformità con le policy, le procedure e gli standard aziendali, cercando di instaurare un rapporto personalizzato con gli Ospiti; • Assistere il Front Desk Manager nella gestione di tutti i dettagli relativi alle prenotazioni e alle richieste speciali degli Ospiti, collaborando a stretto contatto con tutti gli altri reparti, ove necessario; • Assistere il Responsabile della Reception nella formazione, motivazione e affiancamento del team della reception; • Instaurare e mantenere un rapporto personale e professionale con Ospiti e colleghi; • Supportare tutti gli altri team di reparto al fine di soddisfare tutte le richieste degli ospiti; • Essere proattivo nel proprio sviluppo professionale. Cosa ti offriamo? • Opportunità di crescita unica: offriamo percorsi di carriera disegnati sulle tue ambizioni, con possibilità di specializzarti o di crescere. • Attività di formazione e sviluppo (hard e soft skills) continue e specifiche per ruolo e reparto. • Ambiente inclusivo e flessibile: siamo una realtà che promuove un ambiente di lavoro inclusivo, che valorizza la diversità e garantisce un equilibrio tra vita professionale e privata. • Possibilità di soggiornare presso gli hotel della compagnia ad una tariffa ridotta (35€ a notte) al raggiungimento dei 6 mesi lavorativi. Si avrà diritto anche al 50% di sconto presso bar e ristoranti della Compagnia e al 20% di sconto su trattamenti di benessere presso le nostre Spa e sui prodotti ?Irene Forte?. • Iniziative per il tuo benessere: portale BenefitHub con scontistiche su beni a 360°, flessibilità oraria e gestione del tempo. • Un salario competitivo arricchito da un sistema di mance strutturato in maniera equa fra tutti i collaboratori. • Iniziale contratto a tempo determinato (12 mesi); 3° Livello CCNL Turismo; RAL: 28.000€. Quali requisiti cerchiamo? • Ottima conoscenza dell'italiano e dell'inglese, la conoscenza di una terza lingua è un plus. • Esperienza professionale in un ruolo analogo presso hotel a 5 stelle e/o strutture simili; • Familiarità con software di gestione camere (ad es. Opera) e pacchetto Microsoft Office; • Passione per il servizio e ambizione di crescita professionale; • Attenzione al dettaglio. Qual è il nostro iter di selezione?  In Rocco Forte Hotels, puntiamo sulla trasparenza: dopo un primo contatto telefonico o via mail, seguirà un colloquio individuale con un responsabile HR o con il Manager di reparto ed infine organizzeremo un ultimo colloquio per valutare le tue competenze tecniche. Ti forniremo un feedback chiaro, indipendentemente dall'esito.  Rocco Forte Hotels è un Equal Opportunity Employer e il presente annuncio garantisce le pari opportunità. I candidati, con l'invio del loro curriculum, autorizzano Rocco Forte Hotels al trattamento dei dati ai sensi del Regolamento UE 2016/679 (GDPR) e del d.lgs. 196/03 e s.m.i.

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03/10/2026