Find jobs for telephonist switchboard operator in Rome6
24/08/2026 New!
| Italy, Lazio, ROMA - DURING S.P.A. |
| RECEPTIONIST PART TIME 25 H, ROMA ZONA VIA DEL CORSO Selezioniamo per importante società immobiliare cliente una addetta / un addetto alla gestione della reception. La receptionist / il receptionist si inserirà in un ufficio già avviato e in una squadra di collaboratori già rodata. L' addetta/ l'addetto al front office gestirà: smistamento chiamate dal centralino; accoglienza clienti; supervisione agenda di appuntamenti; corrispondenza telematica e cartacea; gestione archivio; caricamento annunci immobiliari sui portali dedicati; gestione funzionamento delle postazioni di lavoro. L'addetta/ l'addetto al front office sarà attivamente coinvolta / coinvolto nelle attività operative di una segreteria organizzativa mediamente strutturata. La receptionist / il receptionist sarà inserito in turno così strutturato: dal lunedì al venerdì su settimane alterne o dalle 9 alle 14 o dalle 14 alle 19. Livello commisurato all'esperienza. Luogo di lavoro: Roma, zona VIA DEL CORSO. Orario di lavoro: part time 25 h settimanali dal lunedì al venerdì. Luogo di lavoro: Roma, zona VIA DEL CORSO. Orario di lavoro: part time 25 h settimanali dal lunedì al venerdì. Ral fra i 15 e i 18 k. During SpA è regolarmente autorizzata dal Ministero del Lavoro ai sensi del D.lgs. 276/03 (Aut. Def. Min. Lav. Prot.1180/SG del 13/12/04), con filiali su tutto il territorio nazionale. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. I candidati ambosessi sono invitati a leggere su www.during.it l'informativa sulla privacy ai sensi dell art.13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR), D.Lgs. 196/03). RAL da 15000,00 a 18000,00 euro (fascia soggetta a riproporzione in funzione della durata del periodo contrattuale e dell'effettivo monte ore) |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB You will be the first point of contact and the lasting impression for our guests, ensuring a warm welcome and impeccable service throughout their stay. In this role, your main responsibilities will include: - Welcoming and assisting guests from arrival through to departure, - Answering phone calls and managing reservations accurately, - Informing guests about stay conditions, services, and local activities, - Handling billing, payments, and various administrative tasks, - Promoting the property and contributing to guest satisfaction and loyalty, - Helping achieve the department's qualitative and quantitative objectives, - Carrying out any additional tasks assigned by management. ABOUT YOU - Well-groomed appearance, strong service mindset, and excellent interpersonal skills, - Attention to detail, team spirit, and initiative, - Experience in hotel reception, ideally within a high-end establishment, - Proficiency in Microsoft Office; knowledge of Opera software is an advantage, - Fluent in Italian and English; a third language is a plus, - Availability, flexibility, and motivation to thrive in a demanding environment. Experience Hospitality, the Experimental Way ! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: - Training and career development opportunities, - Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more, - Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants). |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| The Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly corporate and MICE clients. Acting as a trusted commercial partner to customers, the role focuses on strategic account management, proactive business development and close collaboration with on-property teams to deliver exceptional customer experiences and measurable commercial results. What will I be doing? · Analysis market trends and competitor activity to identify business leads; · Manage and grow an existing portfolio of corporate and MICE accounts; · Proactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities; · Work within current business strategies and recognizing potential opportunities; · Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs; · Support site inspections, client entertainment and key customer events; · Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads; · Answer customer queries in a prompt and professional manner; · Manage self-performance in compliance with company policies and procedures. What are we looking for? An Account Director serving Hilton brands is always working on behalf of the hotel serving our Guests. They must be a good team player, working with other Team Members. To successfully fill this role, they should maintain the attitude, behaviors, skills, and values that follow: · Positive attitude and excellent communication skills; · Commitment to delivering a high level of customer service; · Excellent grooming standards; · Excellent negotiation, presentation and relationship building skills; · Fluent Italian and English, written and spoken (additional languages are a plus); · Flexibility to respond to a range of different work situations; · Ability to work under pressure and under own initiative; · Proven experience in an Account Director / Senior Sales Manager role or similar. It would be advantageous in this position to demonstrate the following capabilities and distinctions: · Knowledge of local market; · Knowledge of international markets; · Knowledge of hospitality; · Passion for sales and for achieving targets and objectives; · Degree-level qualification in a relevant field. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB As a rotating receptionist, you will cover various shifts, including both day and night. You will be the first point of contact and the lasting impression for our guests, ensuring a warm welcome and impeccable service throughout their stay. In this role, your main responsibilities will include: - Welcoming and assisting guests from arrival through to departure, - Answering phone calls and managing reservations accurately, - Informing guests about stay conditions, services, and local activities, - Handling billing, payments, and various administrative tasks, - Promoting the property and contributing to guest satisfaction and loyalty, - Helping achieve the department's qualitative and quantitative objectives, - Carrying out any additional tasks assigned by management. ABOUT YOU - Well-groomed appearance, strong service mindset, and excellent interpersonal skills, - Attention to detail, team spirit, and initiative, - Experience in hotel reception, ideally within a high-end establishment, - Proficiency in Microsoft Office; knowledge of Opera software is an advantage, - Fluent in Italian and English; a third language is a plus, - Availability, flexibility, and motivation to thrive in a demanding environment. Experience Hospitality, the Experimental Way ! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: - Training and career development opportunities, - Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more, - Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants). |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| Overall Job Purpose -The Receptionist will enjoy working with a guest focused front office team, prepared to do whatever it takes to deliver exceptional stays for our guests' pre-arrival, in house and after departure. - When the guests arrive, they will be pleased to find receptionist polished appearance and dedication to exceptional service that delights in the details. Will feel a sense of accomplishment knowing that have impressed each guest with personalized attention. - Processing check-ins, check-outs, guest requests and enquiries. - Focusing on delivering exceptional standards of customer service - Cash and Key security and control. Competencies ? Excellent Communication Skills ? Initiative and the Anticipation of needs ? A warm, people-oriented demeanor ? A team-first attitude ? Flexibility, problem-solving skills and multi-tasking ability ? Positive outlook and outgoing personality Qualifications, Skills & Experience ? Fluent in both Italian and English. Knowledge of additional languages is a plus ? Strong understanding of front desk, guest services ? Great conversational skills and teamwork-oriented Candidate profile Education and Experience Minimum 2-year experience in similar role in comparable property with sizeable rooms and meeting spaces. Preferred: ? Has demonstrated the ability to always work on behalf of Guests ? Has demonstrated the ability to work with other Team Members ? Successful track record of working in a collaborative/matrixed environment Principal Accountabilities Maintaining Guest Services and Front Desk Goals 1. Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Process guest check-ins, assigning rooms and activating room keys Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Process payments and room charges, as well as cashing guests' personal and traveller's cheques Confirm reservations and cancellations, running daily reports on the number of arrivals and departures 2. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 3. Organize and coordinate group check-in/pre-registration procedures. 4. Sell rooms/accommodations to guests without reservations. 5. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. 6. Block rooms in the computer, identify designated requirements. 7. Perform duplicate reservation checks. 8. Run and check daily reports/contingency lists. 9. Supply guests with directions and information. 10. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. 11. Coordinate with Housekeeping to track readiness of rooms for check-in. 12. Count and secure bank at beginning and end of shift. 13. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. 14. Complete designated cashier and closing reports in the computer system. 15. Balance and drop receipts according to accounting specifications. 16. Issue safe deposit boxes. 17. Arrange transportation for guests/visitors. 18. Process all payment types, vouchers, paid-outs, charges, and provide change. 19. Welcome and acknowledge guests according to company standards. 20. Anticipate and address guests' service needs. 21. Assist individuals with disabilities. 22. Thank guests with genuine appreciation. 23. Speak using clear and professional language. 24. Answer telephones using appropriate etiquette. 25. Identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. 26. Stand, sit, or walk for an extended period. 27. Enter and locate information using computers/POS systems. Additional Responsibilities 1. Assist management in motivating and coaching employees; serve as a departmental role model. 2. Support team to reach common goals. 3. Follow company policies and procedures 4. Report accidents, injuries, and unsafe work conditions to manager 5. Ensure uniform and personal appearance are clean and professional 6. Maintain confidentiality of proprietary information; protect company assets. 7. Prepare/review written documents accurately and completely. 8. Develop and maintain positive working relationships. 9. Ensure adherence to quality standards. |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| Quale sarà la tua missione? In qualità di Operatore/trice telefonico/a, sarai un membro chiave del nostro team di reception, essendo il punto di contatto personale per i nostri ospiti dall'arrivo alla partenza. In qualità di rappresentante del nostro hotel, lascerai una delle impressioni più forti ai nostri ospiti con il massimo livello di cortesia, efficienza e cordialità. Cosa dovrai fare? - Rispondere e trasmettere le richieste e le domande dei nostri ospiti per telefono e via e-mail, oltre a prendere le prenotazioni per i nostri ristoranti. - Saper gestire i reclami dei clienti ed essere un esperto in termini di conoscenza dell'hotel in cui si lavora. - Essere in grado di collaborare con tutti i reparti dell'hotel in modo calmo e concentrato, fornendo supporto amministrativo all'intero team dell'hotel e della reception. - Offriamo l'arte dell'ospitalità, sapendo che il tuo impegno nei confronti dei nostri ospiti si rifletterà in un approccio altrettanto attento nei tuoi confronti. Cosa stiamo cercando? - Aver completato con successo una formazione nel settore dell'ospitalità alberghiera. - Preferibile esperienza in reception. - La tua comunicazione è sempre caratterizzata da gentilezza e apprezzamento per gli altri. - Ami l'arte dell'ospitalità. - Comunichi in un inglese perfettamente fluido e naturale. - Hai un alto livello di consapevolezza della qualità e di orientamento al servizio. - I tuoi valori fondamentali sono il lavoro di squadra e il sostegno reciproco. - Il tuo profilo professionale è completato da un carisma positivo e da ottime maniere. - Hai una voce telefonica piacevole e calma. - Le competenze informatiche come Microsoft, SAP e TMS costituiscono un vantaggio. - Sei flessibile nella gestione dei tuoi orari di lavoro (turni alternati). - Apprezzata la conoscenza della cultura thailandese Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: ? Esperienza mondiale - diversità di 150 nazionalità diverse. ? Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. ? Ampia gamma di programmi di formazione per migliorare le proprie competenze. ? Iniziative di benessere, tra cui condizioni di lavoro flessibili. ? Programmi di riconoscimento per i membri del team, tra cui le date memorabili. ? Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. ? Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |