Find jobs for telephonist switchboard operator in Florence4
29/10/2026 New!
| Italia, Tuscany, Florence - Hosco |
| About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. About the role Four Seasons Hotel Firenze is seeking a passionate and service-driven Concierge to join our team. As a Concierge, you will play a key role in creating exceptional and memorable experiences for our guests. Leveraging your local knowledge, attention to detail, and commitment to personalized service, you will assist guests with everything from everyday requests to unique and extraordinary experiences, ensuring their stay in Florence is truly unforgettable. What you will do - Deliver exceptional service by handling all guest interactions with the highest level of professionalism, courtesy, and hospitality. - Assist guests with inquiries regarding hotel services, operating hours, in-house events, transportation, directions, and local attractions. - Anticipate guest needs and provide personalized recommendations based on your knowledge of Florence and surrounding areas. - Resolve guest concerns and complaints promptly and professionally, escalating matters to management when necessary. - Process incoming and outgoing packages, messages, mail, and other correspondence accurately and efficiently. - Maintain up-to-date information and collateral relating to restaurants, museums, cultural sites, transportation options, and local events. - Build and maintain strong relationships with local partners and vendors to facilitate reservations, ticketing, and exclusive experiences for guests. - Utilize hotel systems and software to accurately record guest preferences, special requests, and billing information. - Handle internal and external telephone calls and provide support in the absence of the Switchboard Operator. - Collaborate closely with the Front Desk and Guest Services teams, providing assistance during peak periods when required. - Support departmental operations and perform additional duties as assigned by the management team. What you bring - A minimum of one year experience as Concierge and/or Front Desk experience in luxury hospitality. - Excellent interpersonal skills, an outgoing personality and a can-do approach to any request. - Attention to detail, the ability to multi task and good problem solving skills are required. - Previous knowledge of the city of Florence is preferred. - Reading, writing and oral proficiency in the Italian and English language. A third language is a plus. What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Employee Meals • Staff accommodation upon availability Schedule & Hours: Fixed-term and full time contract. The position is at the C1 level of the Tourism Collective Labor Agreement (CCNL), with a starting gross annual salary aligned with the contract's minimum standards and opportunities for growth based on experience. |
29/10/2026 New!
| Italia, Tuscany, Firenze - Hosco |
| Your Mission, Should You Choose to Accept It You are the operational powerhouse behind our partner relationships, making sure every commercial deal runs smoothly from start to finish. In this role, you will handle B2B accounts across business, education, and leisure, turning hot opportunities into confirmed bookings with speed and precision. You will spend your days keeping partners happy, managing Salesforce data, and working alongside our Revenue and Community teams to keep our spaces buzzing. We value speed, clear communication, and a practical mindset, giving you plenty of room to take ownership and grow your sales career. Our team thrives on collaboration and good energy, leaving room for you to bring your true self to work every day. Ready to show our partners how hospitality is really done? In Case You Don't Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly ? be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do - Handle incoming requests and leads quickly to deliver competitive, winning offers. - Build lasting relationships with business, education, and leisure partners to drive repeat bookings. - Draft and process rate agreements, proposals, and contracts with sharp accuracy. - Keep partner data clean and current in Salesforce and internal systems. - Team up with Revenue, Reservations, and Community crews to align on rates and guest perks. - Check in regularly with key accounts to spot renewal and upselling opportunities. - Keep an eye on local market rates to keep our offers attractive and smart. - Join in on local community events to keep our partner network thriving. What You'll Have - You bring 2 to 4 years of operational sales experience within Meeting & Events or a Hotel setting under your belt. - You hold a post-secondary degree. - You have solid experience managing partner relationships and spotting upselling opportunities. - You bring strong organizational skills and top-tier attention to detail for handling contracts and rates. - You have hands-on experience using Salesforce or similar CRM tools. - You bring excellent communication skills and a pragmatic, problem-solving mindset. What We Offer - The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future - The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change - The chance to learn and grow in your role with the potential for future growth - Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! - A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best. - Salary range: 33.1K - 40K gross per year Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. |
29/10/2026 New!
| Italia, Tuscany, Firenze - Hosco |
| Your Mission, Should You Choose to Accept It You are the operational powerhouse behind our partner relationships, making sure every commercial deal runs smoothly from start to finish. In this role, you will handle B2B accounts across business, education, and leisure, turning hot opportunities into confirmed bookings with speed and precision. You will spend your days keeping partners happy, managing Salesforce data, and working alongside our Revenue and Community teams to keep our spaces buzzing. We value speed, clear communication, and a practical mindset, giving you plenty of room to take ownership and grow your sales career. Our team thrives on collaboration and good energy, leaving room for you to bring your true self to work every day. Ready to show our partners how hospitality is really done? In Case You Don't Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly ? be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do - Handle incoming requests and leads quickly to deliver competitive, winning offers. - Build lasting relationships with business, education, and leisure partners to drive repeat bookings. - Draft and process rate agreements, proposals, and contracts with sharp accuracy. - Keep partner data clean and current in Salesforce and internal systems. - Team up with Revenue, Reservations, and Community crews to align on rates and guest perks. - Check in regularly with key accounts to spot renewal and upselling opportunities. - Keep an eye on local market rates to keep our offers attractive and smart. - Join in on local community events to keep our partner network thriving. What You'll Have - You bring 2 to 4 years of operational sales experience within Meeting & Events or a Hotel setting under your belt. - You hold a post-secondary degree. - You have solid experience managing partner relationships and spotting upselling opportunities. - You bring strong organizational skills and top-tier attention to detail for handling contracts and rates. - You have hands-on experience using Salesforce or similar CRM tools. - You bring excellent communication skills and a pragmatic, problem-solving mindset. What We Offer - The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future - The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change - The chance to learn and grow in your role with the potential for future growth - Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! - A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best. - Salary range: 33.1K - 40K gross per year Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. |
16/10/2026
| Italia, Tuscany, Firenze - Openjobmetis S.p.A. |
| Descrizione azienda OpenjobMetis Spa ricerca per solida realtà industriale operante nel settore Gomma Plastica con sede a Capraia e Limite: Posizione Addetto/a alla Reception & Centralino (Settore Gomma Plastica) ricerchiamo un/a Addetto/a alla Reception e Centralino con ottima conoscenza della lingua inglese. La risorsa sarà il primo punto di contatto dell'azienda, accogliendo clienti, fornitori e partner commerciali con professionalità, standing curato e un approccio orientato all'ospitalità. Attività e Responsabilità Principali: ?Gestione del centralino: Smistamento delle telefonate in entrata e in uscita. ?Accoglienza e controllo accessi: Gestione del campanello, accoglienza degli ospiti all'ingresso e registrazione dei visitatori. ?Gestione flussi logistici di reception: Ricezione e spedizione della merce tramite corrieri espresso. ?Nota: La posizione ha un focus puramente relazionale e di front-office; non sono previste mansioni di tipo amministrativo o contabile. Requisiti Requisiti richiesti: ?Lingua Inglese: Livello buono/fluente (B2/C1), indispensabile per la gestione quotidiana della clientela prevalentemente straniera. ?Seconda lingua: La conoscenza di una seconda lingua straniera (es. Francese, Tedesco o Spagnolo) sarà considerata un forte plus. ?Competenze soft: Ottime doti comunicative e relazionali, forte orientamento al cliente, solarità, precisione e attitudine al problem solving. ?Età di apprendistato Altre informazioni Cosa offriamo: ?Inserimento in un contesto industriale solido e strutturato. ?Inquadramento contrattuale e retribuzione allineati al CCNL Gomma Plastica Industria . Inizio con un tirocinio, successivamente livello H con retribuzione circa € 1.300/1.400 ?Ambiente di lavoro dinamico e stimolante. Contratto: Tempo determinato / Finalizzato all'inserimento Orario: Full-time L'annuncio è rivolto a tutte le persone, senza distinzione di sesso, in riferimento al D. Lgs. 198/2006. Rifiutiamo ogni forma di discriminazione, crediamo nelle pari opportunità, nelle diversità e nell'inclusione. |
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