Find jobs for hotel manager in Venice4
25/08/2026 New!
| Italy, Veneto, Venice - Hosco |
| The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food & Beverage Guest Experience Ambassador. The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B department. This is a full-time role. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform What you'll do - Ensure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant - Manage the reservations by phone, by email and face to face, recording guests' preferences - Answer, record, and process all guest calls, messages, requests, questions, or concerns - Possess comprehensive knowledge of the menu content. - Maintain a thorough understanding of all standards - Liaising with Event and the restaurant team for special events and occasions - Liaising with other departments (F&B, Sales and Front Office) for VIP guests and special celebrations - Supply guests with directions and information regarding the restaurant and the hotel - Provides support regarding any reasonable task requested by the Management What we're looking for - Fluent English and Italian are required - Understanding of luxury hospitality F&B operations - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanor - A team-player attitude - Positive outlook and dependability - Excellent personal presentation and interpersonal skills. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
25/08/2026 New!
| Italy, Veneto, Venice - Hosco |
| San Clemente Palace Venice is a five-star luxury urban resort located on a private island, just ten minutes from Piazza San Marco via complimentary boat. With the San Clemente Church, top-notch event spaces, award-winning dining, spa, pool, sports facilities and a Kid's Club, unforgettable experiences await our Guests in the number #1 Hotel in Venice and #20 in the world as awarded this year. True to the values of the San Clemente Palace family, in which our company is rooted, we are committed each day to protecting the planet, the territory and first and foremost people, with concrete gestures, even small ones, to be put into practice daily. Join our Team in 2024! We are looking for: JOB TITLE: Night Auditor DEPARTMENT: Front Office REPORTS TO: Night Manager / Front Office Manager NATIONALITY: Eligible for a working permit in Italy EDUCATION: Hospitality Management Degree or equivalent in any related field such as Administration or Tourism Management EXPERIENCE: To fill the position, we require: 2 years experience in a Front Office reception level position Previous experience with cashiering preferably in a five star international hotel LANGUAGE: Ability to work and communicate in a multinational environment Italian ? excellent oral and written skills English ? excellent oral and written skills Additional language ? beneficial COMPETENCIES: Include the skills the candidate must have to fill this position: Communication skills Complaint handling skills TECHNICAL COMPETENCIES: -Computer literacy adapted to the field of training: -Comprehensive Opera PMS knowledge -Microsoft Excel and Statistical knowledge SCOPE Responsible for conducting all nightly audit-related duties while operating the hotel front desk systems for PBX, reservations, and check-in/check-out in accordance with Kempinski standards for quality, cleanliness, guest satisfaction, and safety and security. They are responsible for the smooth running of the front desk related departments during the night. OVERALL OBJECTIVES The job of the Night Auditor is executed satisfactorily when: 1. Security and comfort of guests is ensured at all times. 2. Revenues, Expenses and Profit are closely monitored and budgeted figures (over)-achieved. 3. Day end closing is done properly. 4. Financial Policies and Procedures are supported and followed. 5. LQA (Leading Quality Assurance) audit results are 85% and above. 6. CSS (Customer Satisfaction Survey) results are rated on an average with ?5? and above. MAIN RESPONSIBILITIES I. Process guest registrations, including the computation and collection of payment. II. Perform nightly balancing of all services to ensure proper posting to property management system. Perform nightly backup of server. III. Prepare express checkout folios. IV. Maintain room status inventory. V. Communicate all pertinent shift information to (Night Manager) Front Office Manager and other desk staff. VI. Send and receive telephone calls and facsimiles; sort incoming mail and messages. VII. Maintain knowledge of key competitors' products. VIII. Ensure effective communication and working relationship with the operations team and other departments for success and to ensure guest satisfaction. IX. Ensure paperwork to guests and other divisions is processed in a timely manner. X. Process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures. XI. Deliver any financial reports as required. XII. Ensure timely compilation Front Office reports. XIII. Generate, print and distribute daily and weekly reports. XIV. Complete and verify all audit paperwork and shift reports. XV. Provide guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests' needs. XVI. Participate in training programs as required. XVII. Support the training and development initiatives of HR or other departments. XVIII. Keep abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events and briefs direct subordinates accordingly so that all Front Office team members are able to answer guest requests and questions. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. |
25/08/2026 New!
| Italy, Veneto, Venice - Hosco |
| Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 300 hoteles con presencia en más de 20 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a responsable de desayunos en uno de nuestros hoteles 4* en Venecia, Eurostars Cannaregio. ¿De qué serás responsable? El encargado de desayunos debe garantizar la experiencia de los clientes alojados durante el desayuno, asegurando el cumplimento del estándar de la compañía en cuanto a oferta, calidad y variedad del producto (alimentos y bebidas) además de ofrecer una buena atención al cliente en servicio y brindando información de puntos de interés del entorno y la ciudad. Reportando a la dirección del hotel, el o la candidata debe: - Asegurar el mantenimiento y limpieza del area de trabajo. - Atención al cliente desde el inicio del servicio hasta el final del mismo. - Conocer el listado de clientes alojados en régimen de desayunos proporcionado por Front Desk . - Montaje de la sala y le buffet. - Elaboración básica de los productos ofrecidos en el buffet. - Disponer los alimentos y bebidas en el buffet de desayunos y ocuparse de su reposición durante la duración del servicio. - Coordinación con otros departamentos. (Recepción, Cocina, Restaurante, Mantenimiento y Housekeeping). - Seguir procedimientos de trabajo definidos internamente (Control de almacenes, Gestión de los pedidos y Control de costes). - Apoyar a sus superiores en tareas relacionadas con la actividad del área. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta. |
25/08/2026 New!
| Italy, Veneto, Venice - Hosco |
| ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. IL PALAZZO EXPERIMENTAL Il Palazzo Experimental offers 32 elegantly decorated rooms and suites designed by Dorothée Meilichzon, along with a large private garden overlooking a peaceful canal. The hotel features three magnificent entrances from the Giudecca Canal: one leads to the restaurant L'Adriatica, another to the reception, and the third to the Experimental Cocktail Club, the group's latest signature bar following those in Paris and London. ABOUT THE JOB We are seeking a Receptionist M/F to join our dynamic team at Montesol Experimental. Your duties and responsibilities will be the following: - Greet and assist all guest as soon as they come in. - Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information, bookings, concierge services. - Respond to all guest questions and requests, offering a personalised service adapted to each request. - Ensure that a high level of customer service is always provided, respecting our quality standards. - In coordination with the Front Office Manager, deal with customer complaints. - Ensure the good communication and coordination between the hotel's departments (Housekeeping, and F&B). - Coordinate security at the front desk in order to maintain a high level of safety for all our guests, goods and material, including key inventory and guest's belongings. - Participate in the management of the hotel's general mailbox by replying and redirecting emails. - Assist with administrative tasks at the front desk, maintaining efficient administration within the department, preparing, and submitting operational reports on time. - Ensure that the workspaces are well kept and that the entrance to the hotel is pleasant. - Ensure all equipment of the department is kept clean and in good working condition. ABOUT YOU - A minimum of 3 years experience in a similar position, - Well-groomed appearance, strong service mindset, and excellent interpersonal skills, - Attention to detail, team spirit, and initiative, - Experience in hotel reception, ideally within a high-end establishment, - Proficiency in Microsoft Office; knowledge of Opera software is an advantage, - Fluent in Italian and English; a third language is a plus, - Availability, flexibility, and motivation to thrive in a demanding environment. Experience the Experimental ! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: - Opportunities of training and career development. - Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. - Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). - Corporate events. |