Find jobs for catering manager in Venezia8

09/10/2026
New!
Italy, Veneto, Venice - Hosco
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently looking for a Guest Experience Supervisor (Front Desk) reporting to the Front Desk Manager. This is full-time position, 5 days a week with 2 days off.  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.    Job Description  A Guest Experience Supervisor is responsible for overseeing front desk operations during a specific shift, which includes supervising staff, handling customer issues, and managing daily administrative and financial tasks. Key duties involve delegating tasks, ensuring excellent customer service, resolving conflicts, performing cash management, and guaranteeing the effectiveness of the flow of information across all departments.    What you'll do  Key Responsibilities Summary Guest Services & Check-In Operations - Manage guest check-ins by verifying identity, processing payments, assigning rooms, and issuing keys. - Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp).  - Assist staff with expediting problem payments (e.g., problems processing credit card).  - Follow up with guest regarding satisfaction with guest-related issues.  - Resolve payment issues and follow up on guest satisfaction. - Review shift logs/daily memo books and document pertinent information in logbooks.  - Coordinate with departments (e.g., Concierge, Housekeeping) to address guest requests and problems. - Coordinate with Housekeeping to track readiness of rooms for check-in.  - Block rooms in the system and identify designated requirements and requests.  - Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.  Financial & Administrative Duties - Process all payment types such as room charges, cash, checks, debit, or credit.  - Balance and drop receipts according to accounting specifications. - Count bank at the beginning and end of shift.  - Handle cash operations: count bank at shift start/end, balance and drop receipts. - Set up guest accounts, verify billing, and process various payment types. - Complete cashier reports and maintain accurate logs and contingency lists. - Notify Loss Prevention/Security of any theft reports. Team Leadership & Support - Assist management in training, coaching, and evaluating staff. - Act as a role model and first contact for employee concerns under the Open Door Policy. - Foster teamwork and maintain positive working relationships. - Report accidents, injuries, and unsafe work conditions to manager  Professional Standards & Communication - Ensure compliance with company policies, safety procedures, and appearance standards. - Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process  - Communicate professionally with guests and staff, both verbally and in writing. - Complete safety training and certifications  - Use POS/computer systems efficiently and maintain confidentiality. - Follow all company policies and procedures;  - Ensure uniform and personal appearance are clean and professional;  - Maintain confidentiality of proprietary information. -  Anticipate and address guests' service needs.  - Speak with others using clear and professional language;  - Answer telephones using appropriate etiquette.  - Develop and maintain positive working relationships with others.  - Ensure adherence to quality expectations and standards.  - Perform other reasonable job duties as requested. What you'll need:  - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills  - Previous Front Office experience in luxury Hotels (at least 3 years) - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude  - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability    - The ability to stand, sit or walk for extended periods of time across a work shift  What we offer:  - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service   Explore our very big world  As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.  You're welcomed here  Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
09/10/2026
New!
Italy, Veneto, Venice - Hosco
Organization Description The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   Job Description The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Reservations Clerk.  The Reservations Clerk will report to the Reservations Manager and she/he will be part of a Reservations Department ? Family Function: Sales.  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in more than 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform   The impact you'll make  First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.    What you'll do  Process all reservation requests, changes, and cancellations received by phone or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.   Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.   What we're looking for   - Excellent communication skills in English and Italian (both writing and speaking) - Previous Reservations/Front Office experience is a big plus  - Understanding of rooms operations and luxury hospitality - Ideally, technical knowledge of Micros and Opera - A warm, people-oriented demeanor and a team-first attitude  - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability   - The ability to stand, sit or walk for extended periods of time across a work shift   Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.    You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
09/10/2026
New!
Italy, Veneto, Venice - Hosco
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Commis - Restaurant .  Reporting to the Restaurant Manager, the Commis will be part of a team of high-level professionals with a strong passion for F&B.  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service    The impact you'll make  You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.    What you'll be doing   - Welcome guests and promptly attend to tables - Serve food and beverages to guests  - Share your menu knowledge to assist guests with questions and special requests - Check-in with guests to assure satisfaction with each course and beverage - Clean tables, complete closing duties and re-stock tableware and other supplies - Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow cycle time guidelines for all meals.  - Maintain cleanliness of work areas throughout the day.  - Inspect the cleanliness and presentation all china, glass, and silver prior to use.  - Follow Standard Operating Procedures and brand identity guidelines at all time   What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in English and Italian - Understanding of F&B operations and luxury hospitality - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanour - Great conversational skills and teamwork-oriented    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.   Connect your passions with a rewarding opportunity Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
09/10/2026
New!
Italy, Veneto, Venice - Hosco
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Coordinator.  It is a full-time role (40-hour working week made of 8 hours per 5 days and 2 days off).  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.   What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in-class - Discounts on hotel rooms, gift shop items, food and beverage - Encouraging management & Team-spirited colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform   What you'll do   - Assist manager and supervisors in inspecting guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards.  - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.  - Assist Housekeeping management in managing daily activities. - Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.  - Document issues with discrepant rooms with the Front Desk.  - Under the guidance of a supervisor, prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift.  - Complete required paperwork.  - Use company tools, such as GXP and Opera for department operations - Follow all company and safety and security policies and procedures;  - Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.  - Ensure uniform and personal appearance are clean and professional.  - Maintain confidentiality of proprietary information; protect company assets.  - Support all co-workers and treat them with dignity and respect.  - Support team to reach common goals.  - Comply with quality assurance expectations and standards.  - Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Housekeeper Manager. - Follow Standard Operating Procedures and the brand guidelines    What we're looking for   - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - At least intermediate Italian and English - Previous housekeeping supervisory experience is a big plus  - Understanding of rooms operations and luxury hospitality - Ideally, technical knowledge of Opera - Reliability, Motivation, attention to details - Strong passion for luxury housekeeping standards and procedures   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
09/10/2026
New!
Italy, Veneto, Venice - Hosco
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Chef de Partie.   The Chef de partie will report to the Executive Chef, she/he will join a team of passionate culinary professionals.  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service   The impact you'll make  You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return.   What you'll be doing - Prepare fresh ingredients for cooking according to recipes/menu - Cook food and prepare top-quality menu items in a timely manner  - Test foods to ensure proper preparation and temperature - Operate kitchen equipment safely and responsibly  - Ensure the proper sanitation and cleanliness of surfaces and storage containers   What we're looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in Italian - Experience in the role in 5* hotels or fine dining restaurant and understanding of luxury standards is a big plus - Ability to manage independently the assigned partie, food orders  - Great teamwork skills and attention to detail - Positive outlook and outgoing personality - Understanding of F&B operations and luxury hospitality This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.   Connect your passions with a rewarding opportunity Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.    You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
09/10/2026
New!
Italy, Veneto, Venice - Hosco
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food & Beverage Guest Experience Ambassador.  The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B department.  This is a full-time role. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform   What you'll do - Ensure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant - Manage the reservations by phone, by email and face to face, recording guests' preferences - Answer, record, and process all guest calls, messages, requests, questions, or concerns - Possess comprehensive knowledge of the menu content. - Maintain a thorough understanding of all standards - Liaising with Event and the restaurant team for special events and occasions  - Liaising with other departments (F&B, Sales and Front Office) for VIP guests and special celebrations - Supply guests with directions and information regarding the restaurant and the hotel - Provides support regarding any reasonable task requested by the Management      What we're looking for  - Fluent English and Italian are required - Understanding of luxury hospitality F&B operations  - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanor - A team-player attitude  - Positive outlook and dependability  - Excellent personal presentation and interpersonal skills.   Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.   You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
09/10/2026
New!
Italy, Veneto, Venice - Hosco
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Guest Experience Expert - Front Desk Agent.  The Guest Experience Expert will report to the Front Desk Manager and she/he will be part of a Front Desk  department.  This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 10.000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service    The impact you'll make  First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.    What you'll do  - Process guest check-ins, assigning rooms and activating room keys - Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns    - Answer, respond to and process all guest calls, messages, questions or concerns  - Give guests information and directions regarding property and local areas of interest - Process check-outs and resolving any disputed charges - Process payments and room charges, as well as cashing guests' personal and traveler's cheques  - Confirm reservations and cancellations, running daily reports on the number of arrivals and departures  - Follow Standard Operating Procedures and brand identity guidelines at all time   What we're looking for   - You must possess the legal right to work in Italy, a valid work permit for full time role (40 hours/week) - Fluent in English and Italian - Great storytelling skills  - Previous Front Office experience in luxury Hotels  - Knowledge of Opera - A warm, people-oriented demeanor and a team-first attitude  - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability   - The ability to stand, sit or walk for extended periods of time across a work shift   Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.    You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
06/10/2026
Italy, Venezia - Michael Page
Principali Responsabilità: - Pianificare, organizzare e coordinare eventi in ambito corporate, gestendo l'intero processo organizzativo o singoli servizi sulla base delle specifiche esigenze del cliente. - Gestire e coordinare eventi e servizi dedicati al segmento luxury, - Gestire gli aspetti logistici legati agli eventi, inclusi trasferimenti, servizi di trasporto privato, motoscafi e van dedicati ai partecipanti. - Curare tutti gli aspetti logistici e operativi dell'evento, - Coordinare fornitori, catering, location, servizi logistici e personale coinvolto negli eventi. - Organizzare e supervisionare gli allestimenti - Collaborare quotidianamente con hotel, agenzie incoming e partner locali del territorio veneziano. - Monitorare budget di progetto e contrattualistica - Presidiare operativamente gli eventi Selezioneremo candidature in possesso dei seguenti requisiti: - Esperienza di almeno 6 anni nel ruolo (gestione e organizzazione di eventi importanti - Provenienza contesti hospitality, turismo o MICE. L'esperienza in attività di incoming e destination management rappresenta un elemento distintivo per la posizione. - Ottime capacità organizzative, di pianificazione e gestione simultanea di attività multiple. - Conoscenza fluente della lingua inglese. - Conoscenza approfondita delle dinamiche logistiche e organizzative del territorio veneziano. - Ottima padronanza del pacchetto Microsoft Office. Utilizzo autonomo della suite Adobe. - Disponibilità a trasferte fuori regione, presenza operativa durante gli eventi più significativi e saltuaria reperibilità al di fuori del normale orario lavorativo. Sede di lavoro: Venezia Mestre Modalità di lavoro: in presenza Agenzia di organizzazione eventi e servizi MICE con sede principale a Venezia e operativa su tutto il territorio nazionale. - Contratto a tempo indeterminato con una retribuzione compresa tra 28.000 - € 38.000. - Ticket restaurant come benefit aggiuntivo.