Find jobs for animatore turistico in Montemurlo7
29/10/2026 New!
| Italy, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description At Auberge Collection, we redefine luxury by focusing on authentic, heartfelt service and creating extraordinary experiences that resonate with each guest. As a Guest Services Agent, by anticipating guest needs, providing personalized service, and ensuring seamless execution, you will play a vital role in elevating every stay into something truly unforgettable. This role is an invitation to create the extraordinary. As a Guest Services Agent at Auberge Collection, you will transform every interaction into a lasting memory. Guest Welcome & Experience - Welcome guests with warmth and professionalism, creating a genuine sense of arrival. - Assist with check-in and check-out procedures, ensuring a smooth and personalised experience. - Anticipate guest needs and respond thoughtfully to requests, questions, and concerns. - Provide accurate information about the property, its services, and local experiences. Guest Services & Personalisation - Build authentic connections with guests, recognising their preferences and personalising their stay whenever possible. - Handle guest enquiries and requests promptly, following through to ensure their needs are met. - Address concerns with discretion and care, coordinating with the relevant teams to find effective solutions. Coordination & Communication - Collaborate closely with Housekeeping, Food & Beverage, and other departments to ensure a cohesive guest journey. - Communicate relevant information clearly and accurately during shift handovers. - Support the coordination of special requests, amenities, and personalised arrangements. Auberge Culture & Standards - Embrace the Promises & Practices of Auberge Collection, bringing our values to life through everyday actions. - Contribute to a supportive and collaborative team environment, recognising the importance of each role in the guest journey. - Demonstrate genuine hospitality, thoughtful attention, and a commitment to continuous learning and improvement. Qualifications Qualifications: - A minimum of 2 years of experience in the same role within a luxury hospitality environment is a requirement. - An innate passion for curating exceptional, personalized experiences for each guest, with the ability to anticipate their needs, provide tailored recommendations, and create memorable moments that reflect the highest standards of luxury service. - A poised, polished demeanor that reflects the elegance and warmth of Auberge Collection. The ability to engage guests with grace while managing multiple tasks with precision and attention to detail. - Strong ability to handle challenging situations with sensitivity, discretion, and resourcefulness, ensuring positive outcomes while protecting the privacy and security of our guests. - Fluency in English, both spoken and written, with proficiency in additional languages required to support our international clientele. - Familiarity with luxury hotel management software, reservation systems, and office tools. - Willingness to work flexible hours, including weekends, and holidays, as required by the needs of the hotel. - A degree in Hospitality Management or related fields is a plus. Position Details: - CCNL Federturismo - Employment Type: Seasonal; Full-time - Salary Range: € 26.500 gross per year / 14 months Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit |
29/10/2026 New!
| Italy, Toscana, Florence - Hosco |
| Company Description is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Job Description At Auberge Collection, we redefine luxury through authentic, heartfelt service and extraordinary experiences that stay with each guest long after their visit. As a Bartender, you will play an essential role in creating memorable moments through expertly crafted beverages, genuine connections, and thoughtful attention to detail. Combining technical skill, creativity, and a passion for hospitality, you will transform every drink and interaction into an opportunity to deliver something truly exceptional. This role is an invitation to create the extraordinary. Beverage Preparation & Mixology - Prepare and serve cocktails, mocktails, wines, spirits, and other beverages according to established recipes and property standards. - Demonstrate knowledge of mixology techniques, ingredients, flavour profiles, and presentation to ensure consistency and quality in every drink. - Contribute creativity and expertise to the preparation of signature cocktails and seasonal beverage offerings. - Ensure all beverages are presented with precision, care, and attention to detail. Guest Experience & Personalised Service - Welcome and engage with guests in a warm, genuine, and professional manner, creating a welcoming and memorable bar experience. - Anticipate guest preferences and provide thoughtful recommendations based on individual tastes and occasions. - Build positive relationships with guests through attentive service, engaging conversation, and a genuine passion for hospitality. - Handle guest requests and feedback with discretion and professionalism, ensuring a positive and personalised experience. Bar Operations & Service Excellence - Prepare the bar area before service, ensuring all ingredients, garnishes, glassware, tools, and equipment are properly stocked and ready for use. - Maintain a clean, organised, and well-presented bar throughout service, ensuring efficient workflow and consistent service standards. - Monitor beverage stock levels and assist with inventory control, requisitions, and proper storage of products. - Process orders and payments accurately, following established procedures and using the appropriate POS systems. Quality, Safety & Standards - Ensure beverages are prepared and served according to quality, presentation, and responsible alcohol service standards. - Follow all food safety, hygiene, and sanitation procedures, including the proper handling and storage of ingredients. Teamwork & Collaboration - Work closely with the F&B Supervisor, Restaurant team, and wider Culinary team to ensure seamless coordination throughout service. - Communicate effectively regarding guest preferences, special requests, and operational needs. Auberge Culture & Standards - Embrace and embody Auberge's Promises & Practices, bringing warmth, intentional presence, and attention to detail to every interaction. - Take pride in the craft of bartending, combining creativity and technical expertise with authentic, heartfelt service. Qualifications Qualifications - A minimum of 2 years of experience in a Bartender or similar role, preferably within a luxury hotel, upscale bar, or fine-dining environment. - A genuine passion for beverage culture, creativity, and delivering personalised guest experiences. - Ability to prepare beverages consistently while maintaining high standards of quality, presentation, and efficiency. - Excellent interpersonal and communication skills, with a warm, professional, and engaging demeanour. - Strong attention to detail, organisation, and the ability to manage multiple orders in a fast-paced environment. - Fluency in English, both spoken and written. - Willingness to work flexible hours, including evenings, weekends, and holidays, according to the needs of the hotel. - A qualification in Hospitality Management, Bartending, Mixology, or a related field is a plus. Position Details: - CCNL Federturismo - Employment Type: Seasonal, Full-time - Salary Range: € 25.500 gross per year / 14 months Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , ,, and @Auberge and #AlwaysAuberge Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit . |
29/10/2026 New!
| Italy, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description At Auberge Collection, we redefine luxury by focusing on authentic, heartfelt service and creating extraordinary experiences that resonate with each guest. As a Concierge, you will be entrusted with curating bespoke, memorable experiences that extend far beyond the expected. By anticipating guest needs, providing personalized recommendations, and ensuring seamless execution, you will play a vital role in elevating every stay into something truly unforgettable. This role is an invitation to create the extraordinary. As a Concierge at Auberge Collection, you will transform every request into a lasting memory. Guest Experience & Personalisation - Build genuine connections with guests, understanding their preferences and interests to offer thoughtful, personalised recommendations. - Anticipate guest needs and deliver attentive, discreet, and proactive service throughout their stay. - Curate distinctive experiences that reflect the spirit of Florence, Tuscany, and the property. - Handle guest requests and special arrangements with care, ensuring every detail is thoughtfully considered. - Follow up on arrangements to ensure a seamless and memorable guest experience. Local Expertise & Experience Curation - Maintain an in-depth knowledge of Florence and the surrounding Tuscan region, including cultural attractions, restaurants, shopping, events, and hidden gems. - Recommend and arrange bespoke itineraries, cultural visits, dining experiences, private tours, and other activities tailored to individual preferences. - Build and maintain strong relationships with local partners and service providers to offer distinctive and reliable experiences. - Stay informed about seasonal events, new openings, and local happenings to ensure recommendations remain relevant and inspiring. Reservations & Guest Arrangements - Coordinate restaurant reservations, transportation, private guides, excursions, and other guest requests with accuracy and attention to detail. - Liaise with external partners and internal departments to ensure all arrangements are confirmed and communicated clearly. - Manage changes and unexpected situations with flexibility, professionalism, and a solution-oriented approach. Coordination & Operational Excellence - Collaborate closely with Guest Services, Guest Relations, Housekeeping, Food & Beverage, and other departments to ensure a cohesive guest journey. - Communicate relevant information clearly during shift handovers and throughout the guest stay. - Support the smooth running of daily Concierge operations, maintaining organised records and following established procedures. - Ensure that every interaction reflects the highest standards of professionalism, discretion, and care. Qualifications Qualifications: - A minimum of 2 years of experience in the same role within a luxury hospitality environment is a requirement. - An innate passion for curating exceptional, personalized experiences for each guest, with the ability to anticipate their needs, provide tailored recommendations, and create memorable moments that reflect the highest standards of luxury service. - A poised, polished demeanor that reflects the elegance and warmth of Auberge Collection. The ability to engage guests with grace while managing multiple tasks with precision and attention to detail. - Strong ability to handle challenging situations with sensitivity, discretion, and resourcefulness, ensuring positive outcomes while protecting the privacy and security of our guests. - Fluency in English, both spoken and written, with proficiency in additional languages required to support our international clientele. - Familiarity with luxury hotel management software, reservation systems, and office tools. - Willingness to work flexible hours, including weekends, and holidays, as required by the needs of the hotel. - A degree in Hospitality Management or related fields is a plus. Position Details: - CCNL Federturismo - Employment Type: Seasonal; Full-time - Salary Range: € 28.000 gross per year / 14 months Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , ,, and @Auberge and #AlwaysAuberge Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit . |
29/10/2026 New!
| Italy, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description At Auberge Collection, we redefine luxury through authentic, heartfelt service and extraordinary culinary experiences that leave a lasting impression. As an F&B Supervisor, you will play a key role in bringing this philosophy to life by leading the daily service, supporting your team, and ensuring every guest interaction reflects our commitment to excellence. Through your leadership, attention to detail, and genuine passion for hospitality, you will help create memorable dining experiences where every detail matters. This role is an invitation to create the extraordinary. Guest Experience & Personalised Service - Welcome and engage with guests, ensuring a warm, attentive, and personalised dining experience that reflects the Auberge service philosophy. - Anticipate guest needs and preferences, responding promptly and thoughtfully to requests to ensure a seamless and memorable experience. - Handle guest feedback and concerns with professionalism, discretion, and resourcefulness, ensuring appropriate follow-up and guest satisfaction. F&B Operations & Service Excellence - Supervise daily food and beverage operations, ensuring service runs smoothly and consistently meets the property's standards. - Coordinate service activities, briefings, and team assignments to ensure the restaurant and other F&B outlets are prepared for each service. - Ensure all mise en place, table settings, menus, and service areas are prepared according to established standards. - Monitor service quality, timing, and presentation, intervening when necessary to maintain an exceptional guest experience. Team Leadership & Development - Guide, support, and motivate Team Members throughout service, fostering a collaborative and positive working environment. - Assist with onboarding and training new colleagues, sharing service knowledge and reinforcing F&B standards and procedures. - Lead by example, promoting professionalism, accountability, and a culture of continuous learning and development. Operational & Quality Standards - Monitor the availability and presentation of menus, service equipment, and operating supplies, reporting replenishment needs when necessary. - Support inventory control, stock rotation, and responsible use of resources to minimise waste and maintain operational efficiency. - Ensure compliance with food safety, hygiene, health and safety, and responsible alcohol service procedures, in accordance with applicable regulations and property standards. - Assist with operational reporting and administrative tasks as required by the F&B leadership team. Auberge Culture & Standards - Embrace and embody Auberge's Promises & Practices, bringing warmth, intentional presence, and attention to detail to every interaction. - Inspire the team to deliver authentic, heartfelt service, creating a culture where genuine connections and thoughtful gestures make every guest feel valued. - Take pride in the details that define an exceptional dining experience, understanding that consistent teamwork and invisible care are essential to authentic luxury. Qualifications Qualifications - A minimum of 2-3 years of experience in a similar F&B supervisory role, preferably within a luxury hotel, resort, or fine-dining environment. - Strong knowledge of food and beverage service standards, restaurant operations, and the fundamentals of guest experience in luxury hospitality. - Proven ability to coordinate daily operations, support team performance, and maintain high service standards in a fast-paced environment. - A genuine passion for hospitality and the ability to create personalised, memorable experiences through attentive and thoughtful service. - Strong leadership and communication skills, with the ability to motivate colleagues, provide constructive guidance, and foster teamwork. - Fluency in English, both spoken and written. - Willingness to work flexible hours, including evenings, weekends, and holidays. - A degree or professional qualification in Hospitality Management, Food & Beverage, or a related field is a plus. Position Details: - CCNL Federturismo - Employment Type: Indefinite; Full-time - Salary Range: € 30.000 gross per year / 14 months Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit |
29/10/2026 New!
| Italy, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description In the role of In-Room Dining Chef de Rang, you are the ambassador of this experience within the guest's personal space, delivering refined, seamless service with warmth, precision, and attention to every detail. Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team members. Within this, the key responsibilities for this position are: - Be visibly engaged in the operation, ensuring that each guest interaction reflects elegance, attentiveness, and authentic hospitality. - Create meaningful connections with guests by recognizing preferences, anticipating needs, and handling requests, concerns, or special occasions with discretion and care. - Provide a memorable in-room dining experience that feels personal, refined, and effortless. - Carry out all duties of an in-Room Dining Server as needed, contributing to a collaborative and team-oriented environment. - Ensure the timely, accurate, and graceful delivery and setup of all food and beverage items in the guest room. - Demonstrate in-depth knowledge of the menu, wine, and spirits selection, offering confident and thoughtful recommendations tailored to guest preferences. - Uphold Auberge service standards while enhancing the guest experience through subtle upselling and personalized suggestions. - Accurately take and input guest orders into the POS system, ensuring precision in billing and communication with kitchen and bar teams. - Guarantee quality, presentation, and timeliness of all items delivered to guest rooms. Qualifications Qualifications: - Minimum of two years of experience in the foodservice or hospitality industry required. - Prior experience in a luxury hospitality property highly recommended. - Good knowledge of food and wine, with the ability to provide thoughtful recommendations to guests. - Fluent in English, both spoken and written. Additional languages are considered an advantage. - Ability to work a flexible schedule, including weekends and holidays, according to departmental needs. Position Details: - CCNL Federturismo - Employment Type: Seasonal; Full-time - Salary Range: € 27.500 gross per year / 14 months Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit |
29/10/2026 New!
| Italy, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description This is a key leadership role, responsible for creating an exceptional experience for our guests and supporting our team in delivering the highest standards of service. The Front Office Manager will lead, support and develop the Front Office team throughout the entire guest journey, from pre-arrival to check-out and follow-up. The role will ensure smooth daily operations, high guest satisfaction and consistent service standards, while supporting the team's development and the hotel's financial performance. - Lead and oversee the daily operations of the Front Office, ensuring a smooth and efficient guest journey. - Maintain a strong presence on the floor, leading by example and remaining actively engaged with both guests and team members. - Work closely with the Rooms Division Manager and other department leaders to ensure seamless communication and operational alignment across the hotel. - Supervise, motivate and develop Front Office Team Members, fostering a culture of excellence, teamwork and accountability. - Set the tone for exceptional hospitality by creating a warm, personalized and memorable experience for every guest. - Handle guest feedback and complaints with professionalism, discretion and a strong service-recovery approach. - Ensure consistent adherence to the hotel's luxury service standards, policies and procedures. - Oversee arrivals, departures, VIPs, repeat guests, special occasions and special requests, ensuring a high level of personalization and attention to detail. - Monitor guest satisfaction, service quality and operational KPIs, identifying opportunities for continuous improvement. - Support the achievement of departmental financial targets through effective upselling, cost awareness and operational efficiency. - Ensure compliance with all relevant safety, security, privacy and hotel procedures. - Ensure timely, thoughtful and personalized communication with guests before, during and after their stay. Qualifications - Minimum 4 years of experience as a Front Office Manager or in a similar leadership role in a luxury hotel. - Previous experience and a strong understanding of the main Front Office functions, including Reception, Concierge, Guest Relations and Bell Services. - Good knowledge of Housekeeping operations and experience working closely with the department. - Strong knowledge of OPERA and Alice, or similar hotel management systems. - Excellent communication and leadership skills, with the ability to inspire, motivate and develop a diverse team. - Ability to collaborate effectively with the Food & Beverage department and other hotel departments. - Strong focus on guest satisfaction, service excellence and attention to detail. - Highly organized, proactive and able to manage multiple priorities in a fast-paced environment. - Fluent in English and Italian; additional languages are considered a plus. - Flexible and willing to work shifts, weekends and holidays when required. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit |
29/10/2026 New!
| Italy, Toscana, Florence - Hosco |
| Company Description About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat ? once a cherished educational institution ? and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit. For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge Job Description At Auberge Collection, we redefine luxury by focusing on authentic, heartfelt service and creating extraordinary experiences that resonate with each guest. As a Bell Attendant, by anticipating guest needs, providing personalized service, and ensuring seamless execution, you will play a vital role in elevating every stay into something truly unforgettable. Arrival & Departure Experience - Welcome guests upon arrival and assist with luggage, ensuring a smooth, comfortable, and personalised experience. - Escort guests and their belongings to their rooms, introducing relevant room features and services as appropriate. - Assist guests with luggage collection and transportation upon departure, ensuring their belongings are handled with care. - Coordinate with the Front Office team to support efficient arrivals, departures, and room readiness. Guest Assistance & Personalised Service - Respond promptly and courteously to guest requests, providing assistance with luggage, directions, transportation, and other needs. - Offer thoughtful support throughout the guest journey, anticipating needs and ensuring every interaction reflects the Auberge service philosophy. - Provide accurate information about the property, its facilities, services, and experiences. - Handle guest belongings with the utmost care and maintain discretion when interacting with guests and their personal effects. Transportation & Coordination - Assist with the coordination of guest transportation, including taxis, private transfers, and other travel arrangements in collaboration with the Front Office team. - Support vehicle movements and ensure the entrance and arrival areas remain organised and welcoming. - Communicate relevant guest requests and arrival or departure details to the appropriate departments to ensure seamless coordination. Operational Support - Manage luggage storage and retrieval, ensuring all items are properly identified, handled, and stored securely. - Maintain the cleanliness, organisation, and presentation of the lobby, entrance, luggage storage areas, and other assigned spaces. Qualifications Qualifications: - A minimum of 2 years of experience in the same role within a luxury hospitality environment is a requirement. - A poised, polished demeanor that reflects the elegance and warmth of Auberge Collection. The ability to engage guests with grace while managing multiple tasks with precision and attention to detail. - Strong attention to detail and the ability to anticipate guest needs while maintaining a smooth and organised operation. - Fluency in English, both spoken and written, with proficiency in additional languages required to support our international clientele. - Willingness to work flexible hours, including weekends, and holidays, as required by the needs of the hotel. Position Details: - CCNL Federturismo - Employment Type: Seasonal; Full-time - Salary Range: € 25.000 gross per year / 14 months Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit |
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