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25/08/2026
New!
Italy, Lombardy, Milan - Hosco
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Sous Chef. Reporting to the Head Chef, the role will be responsible for coordinating the culinary team and the daily operations. This is full-time position, 5 days a week with 2 days off.  The starting date is September. About us  Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.  Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. The impact you'll make   You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return.   Connect your passions with a rewarding opportunity   Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences.   What you'll do  - Coordinate the culinary team and support the Head Chef in all culinary operations.  - Support all the parties and coordinate the brigade during service.  - Process orders in company systems, maintain relationship with the purchasing department and approved suppliers.  - Review production sheet to understand variety of goods to be produced daily.   - Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists.   - Maintain kitchen logs for food safety program compliance.   - Keep Chef informed of excess food items for planning of daily specials.   - Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods.   - Check and ensure correct temperatures of kitchen appliances and food, and report issues to management.   - Monitor the quality of food prepared and portions served throughout the shift.   - Assist management in training, scheduling, evaluating and motivating employees; serve as a role model.   - Ensure compliance with safety training and certifications.  - Follow Standard Operating Procedures and brand identity guidelines.  - Comply with quality assurance expectations and standards.  - Comply with all health, safety and hygiene standards and policies.  What you'll need:  - Passion for the luxury lifestyle hospitality and the culinary industry.  - A warm, people-oriented demeanor and a team-player attitude.  - A safety-first approach.  - Positive outlook and dependability.  - Previous experience in similar roles is an advantage.  What we offer:  - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.  - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.  - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.  - Work alongside some amazing talent- award winning, experienced hospitality professionals.  - Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much.  - Discounts for your friends and family.  - 5 euros breakfast when staying at any of our European hotels.  - Performance and Recognition programs.  - Wellness and sustainability initiatives.  Explore our very big world  As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.  You're welcomed here  Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.    #JoinCasaBrera The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
Casa Brera, a Luxury Collection Hotel, Milan belonging to Marriott International, is currently recruiting a Guest Arrival Expert/Bellboy. Reporting to Lead Concierge, the role will cover both doorman and bellman tasks.  - This is full-time position, 5 days a week with 2 days off.  - The starting date is estimated in August. About us Casa Brera is an unexpected gateway in the heart of Brera. Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international elegance, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance. A Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi, showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena by Michelin star Chef Andrea Berton. The Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop's skybar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.  Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.  The impact you'll make First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts ? to get it right for our guests and our business each and every time. Join a newly opened lifestyle luxury hotel Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one!  What you'll do - Provide an authentic and sophisticated welcome and farewell to all guests entering/leaving the hotel.  - Assist both arriving and departing guests with luggage (load/unload, storage, delivery to room/designated area) and, if needed, escort the guest to the room and explain facilities accordingly. - Assist guests/visitors in and out of vehicles, opening vehicle doors. - Supply guests with directions and information about the property amenities, services, hours of operation, and about local areas, points of interest and activities.  - Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.  - Communicate parking procedures to guests/visitors and monitor the front driveway to ensure a smooth flow of traffic (vehicle and pedestrian). Inspect arriving cars and take notes of damages on parking ticket and notifying the guest accordingly. - Deliver and proceed to a 5-star shoe shine service. - Make sure Hotel entrance is always clean and tidy, as it is the first sight of the hotel for arriving guests/visitors. - Seek out and take advantage of opportunities to wow guests. What you'll need: - A warm, people-oriented demeanor and a team-first attitude. - Positive outlook and outgoing personality. - Flexibility, problem-solving skills and multi-tasking ability. - Great storytelling skills in English and at least intermediate Italian (both writing and speaking). - Previous bellman/doorman experience is a big plus. - Ability to work with CRM and other software. What we offer - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals. - Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family. - 5euros breakfast when staying at any of our European hotels. - Performance and Recognition programs. - Wellness and sustainability initiatives. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.  You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
25/08/2026
New!
Italy, Lombardy, Milano - STAFF SPA
Staff spa, Agenzia per il Lavoro – Filiale di MILANO ricerca per azienda cliente operante nel settore abbigliamento/moda un/una:   CUSTOMER SERVICE   Descrizione del ruolo Siamo alla ricerca di una figura dinamica e organizzata da inserire nel Team Performance con il ruolo di Customer Service. La risorsa avrà l'obiettivo di garantire la corretta gestione ed evasione degli ordini clienti e agenti, assicurando elevati standard di efficienza, puntualità e qualità del servizio.   Responsabilità principali - Gestione quotidiana dei rapporti con clienti e agenti - Inserimento, gestione ed evasione degli ordini tramite sistema gestionale - Monitoraggio delle tempistiche di consegna e coordinamento con il team produzione - Verifica e aggiornamento delle informazioni relative agli ordini (campagna e stock) - Segnalazione di eventuali criticità relative a prodotto e materiali al team prodotto e marketing   Requisiti - Esperienza in ruoli analoghi (customer service, back office e sales operation ) - Forte orientamento al cliente e al risultato - Ottime capacità comunicative e relazionali (B2B e B2C) - Attitudine al problem solving, autonomia e proattività - Ottima capacità di lavorare in team - Buona conoscenza del mercato e delle tendenze moda   Competenze tecniche - Analisi dati e reporting sull'esperienza cliente - Ottima conoscenza del pacchetto Office - Conoscenza fluente della lingua inglese   Cosa offriamo - Inserimento con contratto a tempo determinato di 6 mesi in somministrazione con possibilità di assunzione, RAL 30K, CCNL COMMERCIO, buoni pasto e un giorno di smart working.   I candidati sono invitati a leggere l'informativa privacy nell'apposita sezione del sito web www.staff.it. Il presente annuncio è rivolto a candidati di entrambi i sessi, ai sensi della Legge 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03). Staff S.p.A. è azienda certificata UNI/PdR125:2022 per la Parità di Genere. Staff S.p.A. è iscritta all'Albo informatico delle Agenzie per il Lavoro sez. I – Ministero del Lavoro e P.S. prot. n. 39/0011781.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
POSITION SUMMARY   Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.   Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.   PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None   Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriott's Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriott's global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360's Sustain Responsible Operations coordinate.    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
POSITION SUMMARY Responsible for the accurate, courteous and efficient reservation, communication (PBX), check in and check out of hotel guests providing the highest level of personal service. Process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Using empowerment to make decisions that will ensure complete problem resolution, maintaining a strong and productive relationship with all departments of Bulgari Hotels & Resorts Milano; main responsibility is the maintenance and control of the hotel's room inventory on a day to day basis. This includes coordinating room assignments & controlling room inventory, organizing guestroom moves, controlling sell-out days, supervising upgrades and monitoring Interfaces. The GSA is also responsible for maintaining, implementing, recording guest preferences and their implementation to give our guests the most personalized service. By applying empowerment and making decisions complete problem resolution should be ensured at all times and a strong and productive relationship with all departments especially with the Bell and Doorman who are part of the Guest Services team. This relationship is key to the success of the Front of House operations functioning. Place of work: Front desk and back office areas. Front Office is a focal point for all guest/visitor reception and inquiries. Basic requirements: Qualifications: 1.A College Degree or in the process of receiving one. 2.Possess a good command of the Italian & English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone. 3.Ability to provide legible communication. 4.Ability to compute basic mathematical calculations. 5.Knowledge of computers. Desirable: 1. Training in the hospitality industry. 2. Previous experience as a Front Office Receptionist in a luxury market. 3. Fluency in a second language. 4. Knowledge of Opera, Marsha, Mystique and Concierge Assistant. Essential Skills: 1.Must have a professional image and personality exuding confidence and leadership skills. 2.Ability to smile at all times. 3.Ability to remain stationary at an assigned post for an extended period of time. 4.Ability to understand guest inquiries and provide responses. 5.Ability to promote positive relations with all individuals who approach the Front Desk and by telephone. 6.Ability to focus attention on guest needs, remaining calm and courteous. 7.Ability to think clearly, quickly, maintains concentration and makes concise decisions. 8.Ability to work well under the pressure of coordinating many requests at any given time. 9.Ability to prioritize, organize and follow up. 10.Ability two work well under the pressure of 50 arrivals/departures transactions within any given period of time. 11.High attention to details. 12.Ability to input and access data in a computer. 13.Ability to ensure security of guestroom access. 14.Ability to maintain confidentiality of all guest information and pertinent hotel data. 15.Ability to perform job functions with minimal supervision. 16.Ability to analyze and resolve problems & opportunities to the guest satisfaction, while exercising good judgment. 17.Ability to resolve guest opportunities. 18.Ability to work cohesively with other departments and co-workers as part of a team. 19.Ability to be flexible as the job changes. 20.Ability to work flexible hours, including weekends, holidays and evenings if necessary. 21.Be an ambassador to The Bulgari Hotels & Resorts Company at all times, in and outside of one's workplace. Primary job functions: 1. Obtain assigned bank and ensure accuracy of contracted monies. 2. Meet with departing Front Desk Agent at the beginning of your shift as well as with incoming agent at the end of your shift to review business status, pass on all pertinent info and follow-up on items still to be resolved. 3. Attend daily line-up, maintain complete knowledge and comply with all hotel and departmental policies and procedures. 4. Meet with supervisor to review daily assignments and priorities. 5. Maintain a complete, detailed and updated knowledge of all room types, room numbers and names, room layout, appointments, amenities & locations. Be knowledgeable of all offered rates, special packages and promotions, room availability and status for any given day as well as scheduled daily activities, group names & meeting locations. 6. Maintain complete knowledge of all hotel features/services & hours of operations, including all hotel restaurant food concepts, menu price range, dress code and ambiance. 7.Adhere to and practice the Three Steps of Service at all times. 8.Set up work stations with necessary supplies & maintain cleanliness throughout shift. 9.Access all functions of computer systems according to established procedures and standards. 10.Responsible for clearing trace file and reading Log-book daily and ensuring all follow up is completed. 11.Process all guest check-in according to established hotel requirements. This will be in direct co-relation with Guest Relations (refer to Guest Relations Job Descriptions as needed): a)Confirm or if necessary walk-in a reservation and review all details as well as any special noted information. b)Verify guest information and register guest in the computer. c)Obtain a method of payment for each guest and input into system. This can include credit cards, checks and gift certificates or collect cash among others. Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewith, separate room/tax/incidentals, comp). d)Asign guestroom. e)Advice guest of any messages, mail, faxes, etc, received for them. f)Communicate services and amenities included in packages to guests on packages. g)Obtain proper identification for tax exempt guests and attach form to registration card. h)Obtain guest signature for designated paperwork. i)Obtain Guest Relations to escort guest. 12.File all relevant guest paperwork in the bucket or trace files as mandated by departmental processes. 13. Issue Safety deposit boxes to guests and ensure security of keys. 14. Answer all incoming calls within 3 rings and with a smile, using correct salutations and telephone etiquette: a)Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. b)Offer detailed information on the voice mail system to callers and guest wishing to leave a message. c)Accept and record wake-up call requests; deliver to PBX. 15.Run emergency reports. 16.Responsible for assigning CARE rooms in conjunction with Engineering and Housekeeping. 17.Responsible for the daily set up of showrooms in conjunction with Housekeeping. 18.Responsible for monitoring and clearing DNR rooms. 19.Responsible for clearing wait lists in coordination with ERS 20.Maintain the inventory of the hotel: a)Check all comments and requests in reservations. b)Block guaranteed room types, special requests, requests to be near other rooms, early arrivals & VIP's. c)Verify all specialty room blocks. d)Determine how to fill Club and Suites. e)Communicate with The Club Manager/ Club Concierge. f)Block guest recognition's needs daily as needed. g)Verify remaining blocks to ensure we're meeting the customers' needs and fill the holes in the matrix/ block the house. h)Check for double blocks and duplicate reservations. i)Confirm or deny upgrades. j)Advise the Director of Revenue Management of any over-commitments in room types and communicate with the Director of Revenue Management on how much to oversell the hotel daily/ as needed. k)Responsible for ensuring all Pre-Registrations are complete prior to guest ETA but no later than 1pm. l)Responsible for communicating and expediting room waits. m)Responsible for orchestrating room moves. 21.Responsible for setting up charge routing and coordinating any special billing requests. 22.Responsible for clearing stay over requests. 23.Responsible for clearing departures. 24.Responsible for ensuring all Reservations have proper company, source and individual profiles linked in Opera as well as assisting in linking profiles in Class. 25.Promote positive guest relations to all individuals approaching the Front Desk. 26.Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request. 27.Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 10 minutes to ensure completion and guest satisfaction. 28.Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 29.Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 30.Collect guest preferences for all guests. 31.Accommodate room changes expediently. 32.Resolve discrepancies on the room status report with Housekeeping. 33.Responsible for completing the Credit Report. 34.Responsible for completing the Room Rate Variance Report. 35.Responsible for controlling and clearing PM accounts. 36.Handle requests for late checkouts according to established hotel procedures. 37.Process all check?outs according to established hotel requirements. a)Present folio to guest and resolve and disputed charges. b)Settle guest accounts following Accounting procedures. c)Request guest comments on their stay. d)Give all departing guests a fond farewell. 38.Process express checkouts throughout the shift. 39.Resolve any late charges. 40.Responsible for handling guest relocations & extending every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for ?walking? guests. 41.Conduct group check-ins/outs according to established hotel procedures. 42.Assist all departments /executives in obtaining appropriate information regar ding groups, inventory and guest information. 43.Make reservations for rooms. 44.Provide Tours of the Hotel and of guest rooms to anyone inquiring to do so. 45. Adhere to all cashiering procedures: a)Process adjustment vouchers, paid-outs, miscellaneous charges. b)Make change for guests. c)Cash guests' personal checks/travelers checks. d)Settle room accounts. e)Run closing reports count bank at end of shift. f)Complete designated cashier reports. g)Balance receipts and ensure to have proper paper backup on all transactions, drop receipts and any cash at end of shift as needed. h)Secure your bank. i)Legibly document pertinent information in the logbook. 46.Perform any task assigned by any manager. 47.Successful completion of the training/certification process. 48.Cash handling tasks: handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
New!
Italy, Lombardy, TREZZANO SUL NAVIGLIO - STAFF SPA
Sei una persona dinamica, precisa e hai maturato una breve esperienza in produzione? Questa potrebbe essere l'opportunità giusta per te!     Staff spa, Agenzia per il Lavoro – Filiale di Magenta ricerca, per azienda cliente con sede a Trezzano sul Naviglio (MI), un/una:     OPERAIO/A DI PRODUZIONE     Di cosa ti occuperai?   - Carico e scarico dei materiali sulla linea di produzione - Rifornimento delle materie prime - Controllo qualità durante tutte le fasi della lavorazione e verifica finale del prodotto - Confezionamento e preparazione dei materiali per la spedizione   Cosa cerchiamo? - Breve esperienza in contesti produttivi (assemblaggio, confezionamento, carico/scarico) - Precisione, buona manualità e affidabilità - Disponibilità a lavorare su turni diurni   Cosa offriamo?   - Contratto iniziale di 1 settimana, con concrete possibilità di proroga e continuità lavorativa - Orario full time, dal lunedì al venerdì, su due turni: - 06:00 – 14:00 - 14:00 – 22:00 - CCNL Metalmeccanico Artigiani – Livello 5 - Retribuzione di circa € 1.595 lordi mensili per 13 mensilità  Sede di lavoro: Trezzano sul Naviglio (MI)       I candidati sono invitati a leggere l'informativa privacy nell'apposita sezione del sito web www.staff.it. Il presente annuncio è rivolto a candidati di entrambi i sessi, ai sensi della Legge 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03). Staff S.p.A. è azienda certificata UNI/PdR125:2022 per la Parità di Genere. Staff S.p.A. è iscritta all'Albo informatico delle Agenzie per il Lavoro sez. I – Ministero del Lavoro e P.S. prot. n. 39/0011781.
25/08/2026
New!
Italy, Lombardy, VITTUONE - STAFF SPA
Staff spa, Agenzia per il Lavoro, Filiale di Magenta, seleziona per azienda cliente un/a:   OPERAIO/A DI PRODUZIONE TURNISTA   La figura sarà inserita nel reparto produttivo e si occuperà di:   - Caricamento impianto con materia prima. - Scarico prodotto finito a fondo linea. - Controllo visivo. - Imballaggio.   Requisiti:   - Esperienza, anche minima, in contesti produttivi. - Precisione e buona manualità. - Disponibilità a lavorare su tre turni da lunedì a venerdì (6:00–14:00 / 14:00–22:00 / 22:00–6:00). - Disponibilità a eventuali straordinari.   Luogo di lavoro: Vittuone (MI). Orario: Full time 40h su tre turni dal lunedì al venerdì. Tipologia contrattuale: Tempo determinato 1 mese con scopo continuità. Retribuzione: CCNL Gomma Plastica Industria, Livello I, Lordo mensile di €1.644 per 13 mensilità + Maggiorazione turni e Ticket per ogni giorno lavorato di €5,16.   I candidati sono invitati a leggere l'informativa privacy nell'apposita sezione del sito web www.staff.it. Il presente annuncio è rivolto a candidati di entrambi i sessi, ai sensi della Legge 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03). Staff S.p.A. è azienda certificata UNI/PdR125:2022 per la Parità di Genere. Staff S.p.A. è iscritta all'Albo informatico delle Agenzie per il Lavoro sez. I – Ministero del Lavoro e P.S. prot. n. 39/0011781.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
Quale sarà la tua missione?   In qualità di Bartender, sarai responsabile di garantire il servizio bar, l'assistenza ai clienti, la preparazione delle bevande e di agire come ambasciatore o ambasciatrice del ristorante/bar per assicurare un servizio di qualità ed eccellenza, superando le aspettative dei clienti. Cosa dovrai fare?   - Occuparsi dell'allestimento per il cocktail bar. - Gestire la produzione, gli ordini, il controllo delle scorte di alcolici e bevande in generale, distillati e produzioni, rifornire il bar. - Supervisionare l'ordine e la pulizia del punto vendita (ristorante, buffet, lounge, caffetteria o bar) a cui è assegnato. - Accogliere i clienti nel cocktail bar e istruirli a prendere posto. - Dare consigli sui diversi prodotti disponibili, prendere le ordinazioni e sapersi adattare alle diverse richieste dei clienti. - Allestire/smontare e sparecchiare i tavoli nei ristoranti e nelle sale d'albergo utilizzate per ricevimenti, conferenze ed eventi di ogni tipo, secondo le istruzioni del responsabile. - Preparare colazioni, pranzi, cene e/o servizio bar: allestire, sparecchiare e pulire i tavoli. - Conoscere a fondo i menu e i diversi prodotti disponibili nel ristorante dell'hotel. - Assicurarsi che gli standard di qualità dell'area gastronomia siano rispettati e addirittura superati. Cosa stiamo cercando? - Esperienza professionale in ruoli simili. - Precedente esperienza in strutture alberghiere. - Conoscenza dell'inglese e preferibilmente di un'altra lingua straniera (conoscenza della lingua parlata). - Creatività e capacità di innovazione. - Corso professionale adeguato alla funzione (preferibile). - La conoscenza della Mixology sarà considerata un plus. - Conoscenza dell'analisi dei rischi e dei punti critici di controllo (HACCP), delle norme igieniche e di sicurezza. - Un sorriso sincero. - Buona presenza e simpatia. - Orientamento al cliente. - Passione per il servizio. - Atteggiamento professionale. - Lavoro di squadra. - Flessibilità oraria. Perché scegliere noi?   In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali.  - Ampia gamma di programmi di formazione per migliorare le proprie competenze.  - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
Quale sarà la tua missione?   In qualità di addetto alla manutenzione, assisterai il responsabile della manutenzione nelle sue attività quotidiane.  Sarai inoltre responsabile del corretto funzionamento, della manutenzione e dell'ispezione di tutte le apparecchiature meccaniche, elettriche ed elettroniche, garantendo il rispetto di tutti gli standard. Cosa dovrai fare? - Assistere il responsabile della manutenzione nel lavoro quotidiano e supervisionare la manutenzione preventiva di tutte le apparecchiature e le strutture.  - Eseguire tutte le attività di manutenzione correttiva in modo tempestivo ed efficiente.  - Assistere nell'attuazione delle misure di sicurezza e supervisionare la disponibilità dei permessi necessari.  - Collaborare al controllo e alla gestione dei consumi energetici e dei costi di manutenzione, ad esempio di acqua ed elettricità.   - Assistere nell'allestimento delle sale riunioni (audiovisivi, illuminazione, ecc.).  - Risolvere gli incidenti e i problemi degli ospiti in modo tempestivo e appropriato. Cosa stiamo cercando?   - Almeno 2-3 anni di esperienza nella manutenzione, preferibilmente in un hotel/industria di servizi di dimensioni e complessità simili.  - Formazione professionale (elettrica ed elettronica, HVAC, manutenzione industriale e campi correlati).  - La conoscenza della lingua locale è indispensabile e la conoscenza dell'inglese è di grande valore.  - Conoscenza dei sistemi HVAC (riscaldamento, ventilazione e condizionamento), elettrici ed elettronici.  - Conoscenza di vari programmi informatici (Microsoft Office, ecc.).  - Organizzazione e proattività.  - Capacità di lavorare da soli e come parte di un team.  - Capacità di individuare e risolvere i problemi in modo efficiente.  Perché scegliere noi?   In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali.  - Ampia gamma di programmi di formazione per migliorare le proprie competenze.  - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale.
25/08/2026
New!
Italy, Lombardy, Gorla Minore - STAFF SPA
Staff S.p.A. – Filiale di Busto Arsizio è alla ricerca, per importante azienda operante nel settore metalmeccanico specializzata nella pressofusione di leghe di alluminio sita a Gorla Minore (VA), di un/una:   Operaio/a di Fonderia     Attività principali: - Conduzione e gestione di macchine per la pressofusione di leghe di alluminio; - Supporto alle attività di fusione e colata; - Preparazione, carico e scarico dei forni di fusione; - Controllo qualità visivo dei pezzi prodotti e verifica della conformità agli standard aziendali.   Requisiti richiesti: - Preferibile esperienza maturata in contesti produttivi, in particolare nel settore metalmeccanico; - Buona manualità, precisione e attenzione ai dettagli; - Disponibilità e abitudine al lavoro su tre turni; - Disponibilità immediata e forte propensione al lavoro in team.   Si prevede: - Contratto iniziale in somministrazione a tempo determinato di 1 mese, con possibilità di proroghe e continuità lavorativa  - RETRIBUZIONE: Livello D1, CCNL Metalmeccanico Industria, retribuzione lorda mensile pari a € 1.788,00 su 13 mensilità; - Ticket Restaurant del valore di € 8,00 per ogni giornata lavorata; - Inserimento in realtà strutturata con possibilità di crescita e formazione continua. - Inquadramento e trattamento economico potranno essere valutati in base all'effettiva esperienza maturata dal candidato. Orario di lavoro: dal lunedì al venerdì, su tre turni: 06:00–14:00 | 14:00–22:00 | 22:00–06:00 Sede di lavoro: Gorla Minore (VA) Per candidarsi, registrarsi sul sito www.staff.it allegando un curriculum aggiornato all'annuncio oppure inviare il CV al numero 0331 1566015 anche tramite WhatsApp.   I candidati sono invitati a leggere l'informativa privacy nell'apposita sezione del sito web www.staff.it. Il presente annuncio è rivolto a candidati di entrambi i sessi, ai sensi della Legge 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03). Staff S.p.A. è azienda certificata UNI/PdR125:2022 per la Parità di Genere. Staff S.p.A. è iscritta all'Albo informatico delle Agenzie per il Lavoro sez. I – Ministero del Lavoro e P.S. prot. n. 39/0011781.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
POSITION SUMMARY   The Sous Chef reports directly to the Executive Chef and will be responsible for the following duties: - Supervising the kitchen team - Standing in for the Chef in his absence and taking over all his duties when required - Assigning tasks to kitchen staff - Planning preparations and ensuring that all dishes adhere to the agreed recipes and presentation standards - Create menus in collaboration with the Executive Chef  - Monitor stock levels and oversee warehouse management - Ensure compliance with health and hygiene regulations (HACCP) and workplace safety standards - Manage and resolve any issues quickly and effectively - Monitor team performance, product quality and production flows, promoting continuous improvement - Communicate effectively with the team and other departments - Oversee staff training and team development - Communicate any requirements for additional staff   Requirements: - Proven experience as a Sous Chef - Leadership and decision-making skills - Good communication and interpersonal skills - Ability to work under pressure - Teamwork   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Host/Hostess to join the place to be in Milan, where an authentic and modern team craft unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. Reporting to the F&B Outlet Manager, the role will be responsible for the coordination of tasks related to the F&B guest experience for the rooftop restaurant Etereo. - This is full-time position, 5 days a week with 2 days off.  - The starting date is in September About us Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. Purveyor of storied experiences and social encounters, this Brera hotel in Milan is a gateway to the rich tapestry of local history, art and culture. In an interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite. Committed to both sustainability and aesthetics, each room is notable for the use of precious regional materials, an homage to the building's story. Presenting a symphony of flavors, Italian cuisine is redefined. Offering a rare backdrop for convivial dining, sky bar and restaurant, Etereo, is where a rooftop pool and panoramic views meet exceptional gastronomy. Open throughout the day, guests can also savor a delicious breakfast and enjoy a classic Milanese aperitivo. The impact you'll make Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our Hosts/Hostesses, you'll make sure you know what to do to make them feel at home. They will appreciate the pristine outlet entrance, your warm welcome, and your efficiency in getting them seated and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. Thanks to you, our guests and customers will feel well-fed, happy and wanting to come back to our F&B outlet for more authentic and sophisticated dining experiences. Connect your passions with a rewarding opportunity You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience.  Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home. You may work in any of our outlets thus widening your F&B service organization knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company. What you'll do - Serve as the first point of contact and ambassador of the hotel and its F&B venues, delivering a warm, genuine, and professional welcome to every guest. - Manage reservation systems, respond promptly to incoming calls and emails, and handle special requests with accuracy and attention to detail. - Ensure smooth guest flow in the dining venues, monitor seating capacity, and provide precise wait-time estimates to optimize the guest journey. - Handle guest inquiries, requests, and complaints with professionalism, following Standard Operating Procedures and using company systems to document and resolve issues. - Maintain deep knowledge of menus, daily offerings, and hotel services to confidently guide and inform guests. - Work closely with F&B and Culinary teams to uphold flawless coordination, service standards, and the overall quality of the guest experience. - Follow all brand, hotel, and department Standard Operating Procedures, ensuring consistency with The Luxury Collection identity and Marriott International guidelines. - Adhere to health, safety, hygiene, and sanitation policies, maintaining a pristine and welcoming environment at all times. - Support the overall service ambiance by maintaining lobby and entrance presentation, ensuring the space reflects the elegance and storytelling of the brand. - Uphold quality assurance expectations, contributing to guest satisfaction scores and overall operational excellence. What you'll need: - Passion for the luxury lifestyle hospitality industry. - A warm, people-oriented demeanor and a team-player attitude. - Strong knowledge of Italian and English languages. - An excellent verbal manner and proven customer service skills.  - Positive outlook and dependability. - Previous experience in similar roles is an advantage. What we offer: - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent- award winning, experienced hospitality professionals. - Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much. - Discounts for your friends and family. - 5euros breakfast when staying at any of our European hotels. - Performance and Recognition programs. - Wellness and sustainability initiatives. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. #JoinCasaBrera The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR ? 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.   CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property ? Provides direction for all day-to-day operations. ? Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serving as a role model to demonstrate appropriate behaviors. ? Ensures property policies are administered fairly and consistently. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Supervises and coordinates activities of cooks and workers engaged in food preparation. ? Demonstrate new cooking techniques and equipment to staff.   Setting and Maintaining Goals for Culinary Function and Activities ? Develops and implements guidelines and control procedures for purchasing and receiving areas. ? Establishes goals including performance goals, budget goals, team goals, etc. ? Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. ? Manages department controllable expenses including food cost, supplies, uniforms and equipment. ? Participates in the budgeting process for areas of responsibility. ? Knows and implements the brand's safety standards.   Ensuring Culinary Standards and Responsibilities are Met ? Provides direction for menu development. ? Monitors the quality of raw and cooked food products to ensure that standards are met. ? Determines how food should be presented, and create decorative food displays. ? Recognizes superior quality products, presentations and flavor. ? Ensures compliance with food handling and sanitation standards. ? Follows proper handling and right temperature of all food products. ? Ensures employees maintain required food handling and sanitation certifications. ? Maintains purchasing, receiving and food storage standards. ? Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.   Ensuring Exceptional Customer Service ? Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Responds to and handles guest problems and complaints. ? Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. ? Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.   Managing and Conducting Human Resource Activities ? Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. ? Ensures employees are treated fairly and equitably. ? Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. ? Administers the performance appraisal process for direct report managers. ? Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. ? Observes service behaviors of employees and provides feedback to individuals and or managers. ? Manages employee progressive discipline procedures for areas of responsibility. ? Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.   Additional Responsibilities  ? Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
25/08/2026
New!
Italy, Lombardy, Como - Hosco
A seconda delle esigenze organizzative e del ruolo ricoperto ? Shift Leader, Concierge o Front Office Agent ? le responsabilità possono assumere sfumature differenti, pur mantenendo un obiettivo comune: offrire un servizio personalizzato e di alta qualità, orientato alla piena soddisfazione dell'ospite. Particolare attenzione è dedicata agli ospiti appartenenti al programma Marriott Bonvoy, garantendo il corretto riconoscimento del loro status, dei benefit previsti e delle preferenze registrate. La figura contribuisce attivamente alla fidelizzazione della clientela attraverso un approccio proattivo e orientato all'eccellenza del servizio, promuovendo una guest experience in linea con gli standard Marriott. L'attività si estende all'intero percorso dell'ospite, dalla fase di pre-arrivo fino al post-soggiorno. Ciò include il monitoraggio delle richieste speciali, delle preferenze individuali e delle assegnazioni camere prima dell'arrivo, il costante supporto durante il soggiorno e la gestione di eventuali follow-up o feedback successivi alla partenza, con l'obiettivo di favorire il miglioramento continuo del servizio. La gestione delle richieste, delle segnalazioni e degli eventuali reclami rappresenta un altro aspetto fondamentale del ruolo. Attraverso professionalità, empatia e capacità di problem solving, la figura è chiamata a individuare soluzioni rapide ed efficaci, trasformando eventuali criticità in opportunità per rafforzare la soddisfazione e la fidelizzazione dell'ospite. Infine, opera in stretta collaborazione con tutti i reparti dell'hotel, inclusi Housekeeping, Food & Beverage e Maintenance, favorendo una comunicazione efficace e un servizio coordinato. Che si tratti di gestire le operazioni di ricevimento, assistere gli ospiti con informazioni e prenotazioni o coordinare le attività del turno, il focus rimane sempre quello di offrire un'esperienza fluida, personalizzata e memorabile, contribuendo al raggiungimento degli obiettivi di qualità e soddisfazione della clientela.
25/08/2026
New!
Italy, Lombardy, Milan - Hosco
Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Chef de partie. Reporting to the Head Chef, the role will cover culinary tasks related to the F&B production for any of our outlets. This is full-time position, 5 days a week with 2 days off.   The starting date is estimated in September. About us  Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.  Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. The impact you'll make   You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return.    Connect your passions with a rewarding opportunity  Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences.      What you'll do  - Responsible for the assigned station under the supervision of the Sous Chef.  - Ensure adequacy of supplies at the cooking stations.  - Assist in preparing orders, stock supplies and check inventories.  - Prepare fresh ingredients for cooking according to recipes and guidelines.  - Test foods to ensure proper preparation and temperature.  - Operate kitchen equipment safely and responsibly.  - Ensure the proper sanitation and cleanliness of surfaces and storage containers.  - Follow Standard Operating Procedures and brand identity guidelines.  - Comply with quality assurance expectations and standards.  - Comply with all health, safety and hygiene standards and policies.  What you'll need:  - Passion for the luxury lifestyle hospitality and culinary industry.  - A warm, people-oriented demeanor and a team-player attitude.  - A safety-first approach.  - Positive outlook and dependability.  - Previous experience in similar roles is an advantage.  What we offer:  - A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.  - Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.  - World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.  - Work alongside some amazing talent- award winning, experienced hospitality professionals.  - Discounted room nights, meals, and spa access in more than 10,000 hotels worldwide-because your wellbeing means so much.  - Discounts for your friends and family.  - 5euros breakfast when staying at any of our European hotels.  - Performance and Recognition programs.  - Wellness and sustainability initiatives.  Explore our very big world  As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.  You're welcomed here  Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.  Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.  #JoinCasaBrera The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.