Receptionist (M/F)

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Restaurant Manager "Cosimo" - The Excelsior Florence - The Excelsior, a Luxury Collection Hotel, FloNew!

JOB SUMMARY  Areas of responsibility is our Cosimo rooftop Restaurant. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.   CANDIDATE PROFILE    Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.   CORE WORK ACTIVITIES   Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in the Restaurant ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.   Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws.   Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).   Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility.   Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations  ? Oversees the financial aspects of the department including purchasing and payment of invoices.     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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25/08/2026

Waiter/Waitress - The Social HubNew!

Your Mission, Should You Choose to Accept It You're the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You'll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You'll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub. In Case You Don't Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly ? be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do - Welcome guests with energy and make them feel instantly at ease - Take orders, serve dishes and share menu recommendations with confidence - Keep the floor running smoothly by spotting what's needed before anyone asks - Communicate clearly with bar and kitchen so every dish and drink lands perfectly - Handle questions, requests and small hiccups with calm, friendly problem solving - Keep your station clean, organised and ready for action - Support colleagues during busy moments and create a great team rhythm What You'll Have - You have a natural feel for hospitality and love creating good moments - You bring 1?2 years of restaurant or hospitality experience, or strong enthusiasm to learn - You have great communication skills and enjoy connecting with people - You manage multiple tasks without losing your cool - You speak English and Italian; any extra languages are a plus - You take pride in a clean, professional appearance - You bring a positive attitude and enjoy being part of a supportive team What We Offer: - The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future - The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like  and the  to create meaningful change - The chance to learn and grow in your role with the potential for future growth - Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! - A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best. - Starting salary: 23.830,90€ gross per year Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. 

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25/08/2026

Commis di sala - Fontanelle EstateNew!

Siamo alla ricerca di un Commis de Rang motivato e desideroso di entrare a far parte del nostro Team Food & Beverage. Il candidato ideale possiede spiccate doti comunicative, che gli consentano di interagire con una clientela internazionale di alto profilo. La risorsa selezionata affiancherà lo Chef de Rang nelle attività di servizio in sala, contribuendo attivamente a garantire elevati standard di accoglienza e qualità, in linea con il posizionamento della struttura e sotto la supervisione del Maître. Responsabilità principali ·        Supporto allo Chef de Rang nella gestione del proprio rango ·        Preparazione della sala e dei tavoli prima del servizio ·        Servizio di piatti e bevande secondo gli standard dell'hotellerie di lusso ·        Riassetto e pulizia della sala durante e al termine del servizio ·        Cura dell'ordine, della mise en place e dell'immagine della sala ·        Collaborazione con la brigata di sala e cucina per garantire un servizio fluido ed efficiente ·        Cura dell'approvvigionamento dei prodotti nei vari outlet Cosa Offriamo ·        Ambiente di lavoro stimolante e dinamico ·        Opportunità di crescita e di sviluppo professionale ·        Pacchetto retributivo in linea con il ruolo Ulteriori dettagli saranno forniti durante il colloquio. Il trattamento dei dati personali avverrà nel pieno rispetto delle normative vigenti in materia di protezione dei dati (GDPR). Dettagli sulla nostra informativa Privacy al sito https://www.fontanellestate.com/privacy-policy

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25/08/2026

Addetto/a alle colazioni - Argentario Golf & Wellness ResortNew!

Responsabilità principali: - Accogliere i clienti con cortesia, fornendo consigli su piatti e bevande e garantendo un servizio di alta qualità. - Coordinare il servizio al tavolo in collaborazione con il team di sala e la cucina. - Prendere e trasmettere gli ordini in modo preciso, mantenendo una comunicazione efficace. - Curare la mise en place e assicurare un ambiente ordinato e pronto per il servizio. Cosa offriamo: - Vitto e alloggio per i non residenti in alloggi condivisi - Formazione continua e opportunità di crescita. - Ambiente di lavoro stimolante e dinamico. Orario di lavoro 6:00 - 14:00

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25/08/2026

Chef de Bar - The Excelsior Florence - The Excelsior, a Luxury Collection Hotel, FlorenceNew!

POSITION SUMMARY   Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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25/08/2026

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Receptionist in Cortona

Hotel receptionist in Cortona

Hospitality / Tourism / Travel in Cortona

Food and Beverage / Hospitality in Cortona

Tuscany, Cortona