Find jobs for office manager in Rome13
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| JOB SUMMARY At the St. Regis Rome we are looking for a Director of Groups. Reporting to the Director of Sales, the Director of Groups & MICE is responsible for managing and driving the hotel's business related to group bookings, meetings, incentives, conferences, and events. This role requires a strategic and client-focused approach to create bespoke experiences for high-profile clients and corporate groups. The Director will lead the development and execution of all MICE business strategies, working closely with the sales, marketing, and operations teams to ensure seamless delivery of exceptional service and memorable events, all while driving revenue growth and positioning the hotel as a leading destination for luxury groups and events. CORE WORK ACTIVITIES MICE Sales Strategy and Business Development: - Develop and implement comprehensive sales strategies to attract MICE business (corporate groups, conferences, events, and incentive programs) to the hotel. - Nurture existing relationships with key decision-makers in the MICE sector, including meeting planners, travel agents, and event organizers. - Attend industry events, trade shows, and networking functions to represent the hotel and attract new MICE business. This role requires frequent travel, especially to key industry events and to key partners locations. - Build and maintain strong relationships with key corporate clients, agencies, and event planners to drive repeat business and referrals. - Understand clients' specific event needs and customize solutions that align with the hotel's luxury offerings. - Provide exceptional customer service, ensuring that all group and MICE clients have a seamless and memorable experience from booking to execution. - Oversee the planning and coordination of all MICE groups and events, ensuring they meet the hotel's high standards of service, quality, and luxury. - Act as the main point of contact for all MICE clients, overseeing the execution of their events and ensuring all aspects run smoothly. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the St Regis brand - Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. Revenue and Budget Management: - Set revenue targets and work with the sales and marketing teams to develop pricing strategies for MICE events and group bookings. - Monitor the budget for MICE events and group bookings, ensuring profitability while maintaining luxury service standards. - Analyze booking trends, forecast demand, and develop strategies to increase group and event business during off-peak periods. - Track and analyze the performance of MICE accounts, including revenue, client satisfaction, and event outcomes. - Prepare detailed reports and presentations for senior management, highlighting key successes, areas for improvement, and strategic recommendations. - Maintain accurate records of MICE sales, bookings, and client information in the CRM system. - Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. Team Leadership and Development: - Lead and mentor a team of MICE sales professionals, group sales managers and event coordinators ensuring they are aligned with the hotel's luxury brand and service standards. - Provide training and development opportunities to enhance the team's product knowledge, sales techniques, and customer service skills. - Foster a collaborative environment with internal departments (sales, catering, operations, and front desk) to ensure smooth and efficient event execution. - Develops a close working relationship with internal and external stakeholders. - Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. - Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. This role is essential in positioning the hotel as a top-tier destination for meetings, conferences, and events by ensuring the successful development and delivery of high-end group bookings. The Director of Groups & MICE plays a key role in achieving the hotel's financial goals while delivering an unforgettable experience for clients. Key Skills: - In-depth knowledge of the MICE industry, including trends, client needs, and competitor offerings. Solicits, books and develops local group business. - Ability to develop new emerging markets with a methodical and proactive sales approach - Must posses strong decision making selling and negotiation. Excellent communication and interpersonal skills. - Proactively position and market the property to remain a market leader and strengthen St Regis brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives. - Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected. - Assist in the development of the annual budget plan, ensure projects are executed for all market areas as stated in the hotel budget with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc. Education and Experience: - A minimum of 4-year bachelor's degree in business administration, Marketing, Hotel Management, or related major. - A minimum of 4-years of experience in a similar role as senior sales leader in the MICE sector, with a proven track record of driving revenue growth. - Strong existing client base and relationships within key feeder markets (North America & Europe). - Proven track record of successful MICE sales, business development, and client relationship management in the luxury hospitality sector. - Exceptional leadership and interpersonal skills, with the ability to manage, mentor, and be a point of reference on the group business for the hotel. Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand's culture, ensures fair and equitable treatment and associate satisfaction to enable business success. - Reading, writing and oral proficiency in the Italian and English language. Other languages such as Spanish are a plus. - Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and internal systems, such as: Opera. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| ABOUT US Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB Guest Relations ? Key Contact for Our Clients As the primary point of contact for our guests, the Guest Relations professional embodies the soul and excellence of the chalet. A true conductor of the guest experience, he/she anticipates, coordinates, and personalizes every stage of the stay to deliver an unforgettable experience, with particular attention to VIP guests. Guest Experience & Satisfaction - Deliver a unique, seamless, and memorable experience to every guest before, during, and after their stay, - Provide a personalized welcome, taking into account guest preferences and profiles, - Ensure regular follow-up throughout the stay (in-room accompaniment, presentation of services, interactions in common areas), - Anticipate and respond to requests, manage unforeseen situations, and coordinate internal and external services, - Oversee complaint management and ensure prompt, satisfactory resolution, - Update guest profiles and conduct pre-arrival research to personalize the welcome. Interdepartmental Coordination - Act as the liaison between Front Office, Housekeeping, Food & Beverage, Concierge, Spa, and Management, - Provide operational support to teams as needed (check-in/check-out, room inspections, bar or breakfast service), - Be present during key moments (VIP arrivals, peak periods, events). Ambassador of the Property - Represent the chalet's image and values with professionalism, elegance, and warmth, - Build and maintain trusted relationships with guests, partners, and teams, - Apply and ensure compliance with service standards and safety regulations. Sales & Guest Loyalty - Actively promote all hotel services and encourage their use, - Propose and organize tailor-made services to enhance the guest experience, - Contribute to guest loyalty through personalized relationships and exceptional service. ABOUT YOU Passionate about guest relations, you combine a strong service mindset with excellent communication skills and impeccable presentation. Curious and open-minded, you enjoy personalizing each stay thanks to your excellent memory and broad general knowledge. Organized, detail-oriented, and versatile, you know how to anticipate needs, manage priorities, and maintain a high level of professionalism in all circumstances. Key Skills - Experience in luxury hospitality. - Knowledge of the region and its attractions. - Proficiency with IT tools and hotel management systems. - You communicate easily with both teams and guests, using appropriate and professional communication skills in Italian and English. Experience Hospitality, the Experimental Way ! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: - Training and career development opportunities, - Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more, - Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants). |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| What will be your mission? Anantara Palazzo Naiadi Rome Hotel is looking for a highly capable and service-driven Front Office Supervisor to join its Front of House leadership team. Located in Piazza della Repubblica, the hotel is one of Rome's leading luxury addresses, with 232 rooms and suites, a rooftop terrace and pool, and a guest experience shaped by the standards of Anantara Hotels & Resorts. Reporting directly to the Front of House Manager, this is an ideal opportunity for a hospitality professional who is ready to take full control of the daily Front Office operation, lead from the floor, support and develop the team, and ensure a smooth, confident and polished guest journey at every stage. What will you do? - Supervise daily Front Office operations - Support and coordinate the Reception team during daily activities - Ensure high standards of guest service and satisfaction - Handle guest requests and operational challenges with professionalism and empathy - Collaborate closely with Housekeeping, Concierge and operational departments - Ensure compliance with luxury hospitality procedures and standards - Assist the Front Office Manager with departmental operations What are we looking for? - Supervise and lead the daily operation of the Front Office - Ensure smooth handling of arrivals, departures, room allocations, guest preferences and billing procedures - Act as the main operational reference point for the department on a day-to-day basis - Maintain excellent service standards and a strong guest-focused culture across all shifts - Handle guest enquiries, complaints and service recovery with professionalism and confidence - Support, coach and develop the Front Office team to ensure consistency and performance - Coordinate closely with Housekeeping, Concierge, Guest Relations, Butlers and other operational departments - Oversee shift organisation, team presence, and operational follow-up - Ensure compliance with procedures, standards, reporting and system accuracy - Step into a broader departmental leadership role whenever required by the operation - Previous experience in a supervisory or managerial Front Office role within a luxury hotel - Strong operational knowledge of Front Office procedures and guest service standards - Confidence in leading a team and managing the department on a daily basis - A hands-on approach, strong organisational skills and excellent attention to detail - Ability to remain calm and effective in a fast-paced luxury environment - Excellent communication and interpersonal skills - Fluency in English and Italian; additional languages are an advantage Why choose us? This role offers genuine scope and visibility within a high-profile luxury environment. It is an opportunity to take on a position with real responsibility, work closely with senior Front of House leadership, and contribute directly to the delivery of a refined and memorable guest experience under the Anantara brand, known for immersive luxury hospitality and Unforgettable Journeys. If you are ready for a role that offers the substance of a Front Office Manager position within a new and dynamic structure, we would be delighted to hear from you. At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. - Salary starting from €27K gross per year |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| At the historical St. Regis Rome we are looking for a I° Maître. Reporting to the F&B Services & In Room Dining Manager, the I° Maître will be part of the passioned F&B team, proud to engage our guests and to create exquisite moments in the unique atmosphere of our LUMEN Cocktails & Cuisine and Lumen Garden, a real urban oasis in the city center. JOB SUMMARY Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR ? 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations ? Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ? Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. ? Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Serves as a role model to demonstrate appropriate behaviors. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Develops specific goals and plans to prioritize, organize, and accomplish your work. ? Ensures and maintains the productivity level of employees. ? Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. ? Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. ? Ensures compliance with all applicable laws and regulations. ? Ensures compliance with food handling and sanitation standards. ? Ensures staff understands local, state and Federal liquor laws. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. ? Establishes guidelines so employees understand expectations and parameters. ? Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Empowers employees to provide excellent customer service. ? Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. ? Handles guest problems and complaints. ? Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. ? Ensures corrective action is taken to continuously improve service results. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. ? Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities ? Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. ? Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. ? Ensures employees are treated fairly and equitably. Strives to improve employee retention. ? Ensures employees receive on-going training to understand guest expectations. ? Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. ? Strives to improve service performance. ? Ensures recognition is taking place across areas of responsibility. Additional Responsibilities ? Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. ? Analyzes information and evaluating results to choose the best solution and solve problems. ? Assists servers and hosts on the floor during meal periods and high demand times. ? Recognizes good quality products and presentations. ? Supervises daily shift operations in absence of Assistant Restaurant Manager. ? Oversees the financial aspects of the department including purchasing and payment of invoices. What we offer - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues - Canteen service and uniform #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| Welcome to Eurostars Hotel Company, The Happiness Industry Eurostars Hotel Company is the hotel division of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels and Tandem Suites. Our portfolio currently includes more than 300 hotels across over 23 countries worldwide. Our activity is backed by extensive know‑how that is reflected across all areas, from hotel management to brand values and the care we take in shaping the guest experience. We are convinced that a company's success lies in the development of talent and the enthusiasm of its people. For this reason, we seek individuals who are passionate about their work and eager to grow with us. Would you like to join the Happiness Industry? We are looking for a Front Desk Supervisor for our Exe International Palace (4*) in Rome, Italy. What will you be responsible for? - Supervising the daily Front Desk operations, ensuring smooth check-in and check-out processes and high-quality guest service. - Supporting and coordinating the Front Office team, ensuring proper shift organization and task allocation. - Handling guest requests, incidents and complaints, providing efficient and customer-oriented solutions. - Ensuring compliance with internal procedures, service standards and company policies. - Assisting in the training and development of Front Desk staff. - Monitoring reservations, room availability and billing processes to guarantee accuracy. - Collaborating closely with other departments (Housekeeping, Maintenance, F&B) to ensure seamless operations. What are we looking for? - Minimum of 2 years of experience in a Front Desk position, with previous supervisory experience highly valued. - Strong knowledge of Front Office procedures and hotel management systems (PMS). - Fluent Italian (mandatory) and high level of English; additional languages are a plus. - Strong interpersonal, organizational and problem-solving skills. - Education in Hospitality, Tourism or a related field. What do we offer? At Eurostars Hotel Company, you will be part of a leading global travel company, continuously growing and expanding, and fully committed to the professional development of its team. In addition, as part of Eurostars Hotel Company, you will enjoy the following benefits: - 50% discount in our premium hotels: Benefit from discounts of up to 50% in all our 4*/5* hotels around the world, and up to 20% for your family members. - The Power Business School Training: Free and unlimited access to all training programs (MBA, digital, office tools, skills, etc.) provided by our partner The Power Business School. - Access to our Employee Club: Enjoy a wide range of discounts and advantages (leisure, technology, sports, fashion, and more). - Free hotel nights: Through our referral program, we reward successful referrals with free stays. If you are interested in this opportunity and believe you match the profile, we would be delighted to receive your application. Or, if you know someone who might be a good fit, feel free to share this opening. |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| What will be your mission? At Anantara Palazzo Naiadi Rome Hotel, luxury is not simply delivered ? it is lived, every day. Set in a magnificent crescent-shaped marble palazzo overlooking Piazza della Repubblica, the hotel is one of Rome's most distinctive five-star addresses, with 232 rooms and suites, a panoramic rooftop terrace and pool, refined dining experiences, and an extraordinary setting suspended above the ancient Baths of Diocletian. As part of Anantara Hotels & Resorts, a luxury brand built around immersive, destination-led hospitality and ?Unforgettable Journeys?, this role offers the opportunity to shape exceptional guest experiences in one of the Eternal City's most iconic luxury hotels. We are seeking an accomplished, charismatic and highly operational Front of House Manager to lead the heart of the guest journey and ensure seamless, elegant and personalised service from arrival to departure. This is a pivotal leadership role for a hospitality professional who understands that true luxury lies in flawless execution, genuine warmth and anticipatory service. At Anantara Palazzo Naiadi Rome Hotel, you will oversee the full Front of House operation, elevating every touchpoint in an environment where historic grandeur meets contemporary luxury. The successful candidate will supervise and inspire the teams across: Front Office Concierge Guest Relations Porters Doormen Courtesy Car operations You will be responsible for creating a culture of excellence, ensuring the highest standards of service, presentation and efficiency, while driving guest satisfaction, team engagement and operational performance. What will you do? - Lead, manage and develop all Front of House departments, ensuring a consistently exceptional guest experience. - Oversee daily operations across Front Office, Concierge and Guest Relations, ensuring service is intuitive, efficient and personalised. - Supervise the Porters, Doormen and Courtesy Car teams, ensuring a polished and professional arrival and departure experience. - Act as a visible and inspiring leader in the lobby and public areas, setting the tone for luxury hospitality at every moment. - Ensure smooth communication and collaboration with Housekeeping, F&B, Engineering, Security and all operational departments. - Drive service excellence through coaching, training and performance management. - Handle guest feedback, special requests and service recovery with confidence, empathy and discretion. - Monitor departmental procedures, standards and compliance, ensuring flawless execution and attention to detail. - Support budgeting, scheduling, workforce planning and productivity across the Front of House function. - Champion the hotel's luxury positioning and contribute to delivering the distinctive Anantara guest experience. What are we looking for? - Proven experience in a senior Front Office or Rooms Division leadership role within a luxury hotel environment. - A strong understanding of high-end guest expectations and personalised service culture. - Demonstrated experience leading multi-skilled Front of House teams in a fast-paced, service-driven operation. - A natural host with excellent interpersonal, organisational and problem-solving skills. - Strong operational presence, with the ability to remain calm, composed and solutions-focused under pressure. - A collaborative leadership style and a passion for developing talent. - Excellent command of English; additional languages will be considered a strong advantage. - A genuine passion for luxury hospitality, guest engagement and creating memorable experiences. - Knowledge of thai culture will be valued Why choose us? This is far more than a departmental management position. It is an opportunity to lead the first and last impression of one of Rome's most remarkable luxury hotels ? a property defined by historic architecture, an exceptional central location, elegant Neoclassical interiors, and a guest experience rooted in both place and refinement. For the right candidate, this role offers the chance to make a visible impact, lead a high-profile operation and grow within an internationally recognised luxury hospitality brand that continues to invest in elevated service culture and team member development. At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. - Salary starting from €34K gross per year + MBO |
24/08/2026 New!
| Italy, Lazio, Rome - Hosco |
| Quale sarà la tua missione? Come Receptionist sarai responsabile di soddisfare le esigenze degli ospiti all'arrivo e alla partenza e di fornire un'esperienza eccezionale durante il loro soggiorno, in linea con la visione e i valori dell'hotel in materia di soddisfazione dei clienti. Cosa dovrai fare? - Accogliere e completare il processo di check-in per tutti gli ospiti e i gruppi in arrivo in modo tempestivo e professionale, nonché completare il processo di check-out per gli ospiti e i gruppi in partenza. - Gestire l'assegnazione delle camere in base alle caratteristiche degli ospiti (VIP, abituali, nuovi clienti, ecc.) con il reparto corrispondente. - Gestire, se necessario, e garantire che il front office e il management siano pienamente informati su richieste, domande, reclami e/o suggerimenti degli ospiti e degli altri reparti. - Conoscere tutti i prodotti e i servizi dell'hotel, le tariffe, le promozioni e i pacchetti sconto disponibili, nonché gli eventi VIP e speciali. - Conoscere e comunicare i servizi dell'albergo disponibili (lavanderia, prenotazione di ristoranti) e le informazioni generali sulla sicurezza. - Massimizzare l'occupazione delle camere alle migliori tariffe (questo include la chiusura delle vendite e delle extranet, se necessario). - Utilizzare tecniche di up-selling (promuovere il programma di fidelizzazione, altre destinazioni, cibo e bevande, trasporti e strutture alberghiere). - Gestire le prenotazioni di camere per gli ospiti in arrivo. - Fornire informazioni agli ospiti sulla struttura e sull'area circostante (musei, monumenti), compresi eventi speciali, attrazioni, ristoranti, attività, ecc. della città. - Rispondere alle richieste degli ospiti per accordi o servizi speciali (ad esempio, trasporto, prenotazioni, lavanderia) prendendo accordi o identificando i fornitori appropriati. - Rispettare gli standard del brand. - Assistere gli altri dipartimenti se necessario. Cosa stiamo cercando? - Esperienza precedente nel reparto Front Office, preferibilmente in un hotel di dimensioni e complessità simili. - Laurea o diploma in gestione alberghiera o equivalente. - È richiesta la conoscenza fluente della lingua locale e un alto livello di quella inglese. - La conoscenza di altre lingue straniere è considerata un plus. - Conoscenza di vari programmi informatici (Microsoft Office, TMS, ecc.) e dei sistemi di Front Office. - Orientamento al servizio clienti. - Flessibilità nel rispondere a una varietà di situazioni lavorative. - Forti capacità di comunicazione. - Orientamento alle vendite. - Capacità di lavorare in modo indipendente e come parte di un team. Perché scegliere noi? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: - Esperienza mondiale - diversità di 150 nazionalità diverse. - Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. - Ampia gamma di programmi di formazione per migliorare le proprie competenze. - Iniziative di benessere, tra cui condizioni di lavoro flessibili. - Programmi di riconoscimento per i membri del team, tra cui le date memorabili. - Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. - Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. |
25/08/2026 New!
| Italy, Lazio, Roma - LHH |
| Il nostro cliente interessante realtà del settore finanziario, ci ha incaricato di cercare un Senior Compliance che sarà responsabile della funzione a diretto riporto della Direzione Responsabilità Predisposizione, aggiornamento e presidio del Modello di Organizzazione, Gestione e Controllo ex D.Lgs. 231/2001 Supporto all'Organismo di Vigilanza e gestione dei flussi informativi e della reportistica Redazione delle clausole privacy dei contratti, partecipazione alla redazione delle policy privacy, distribuzione e raccolta della documentazione privacy interna ed esterna (dipendenti, collaboratori e fornitori). Gestione del registro dei trattamenti, emissione e modifica lettere di nomina Supporto ai contenziosi gestiti dagli avvocati della società Gestione casella reclami Predisposizione documentazione in materia di Trasparenza Predisposizione e/o partecipazione alla redazione delle policy aziendali Predisposizione e/o modifica modulistica (contratto, documento di sintesi, informativa privacy, scheda analisi rischio, adeguata verifica, foglio informativo) ? curare l'aggiornamento della modulistica sul sito e sul sistema gestionale Supporto alla rete dei collaboratori in materia antiriciclaggio, gestione errori/anomalie e verifiche rafforzate e controlli a campione su tutte le aree geografiche Collaborazione con Internal Audit Relazione annuale compliance Valutazione di contratti di convenzione con Istituti Bancari e documentazione per nuove partnership Supporto alla segreteria societaria Profilo Laurea in Giurisprudenza o Economia Esperienza pregressa di almeno 5 anni nel ruolo presso PMI, società di consulenza e/o studi professionali Si richiede disponibilità a brevi trasferte sul territorio La ricerca ha carattere di urgenza Inquadramento contrattuale: Ccnl di riferimento: Agenti immobiliari Fascia di RAL prevista 40000-45000 Livello 1-2 Smart Working 1 giorno a Settimana (dopo 6 mesi) #LI-DS2 «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.» |
22/08/2026
| Italy, Lazio, Roma - Adecco Italia |
| Adecco Italia Spa ricerca per ente istituzionale del settore formazione e ricerca un candidato/a da inserire come Addetta/o alla Segreteria presso il proprio istituto formativo. Descrizione del ruoloLa persona selezionata si occupera di garantire il corretto svolgimento delle attivita didattiche, fornendo supporto organizzativo, logistico e amministrativo a docenti, relatori e partecipanti, sia in presenza che da remoto. Principali responsabilitaAccoglienza e assistenza a relatori, docenti e partecipanti durante le attivita formative.Gestione delle presenze e aggiornamento delle informazioni sulle piattaforme informatiche dedicate.Preparazione e stampa di dispense, materiale didattico e documentazione di supporto.Verifica dell'allestimento delle aule e disponibilita delle attrezzature necessarie alle attivita formative.Supporto operativo ai docenti durante le lezioni e gli eventi formativi.Organizzazione logistica di viaggi, trasferte e pernottamenti per relatori e docenti.Gestione delle attivita di back office, archiviazione documentale e controllo della conformita dei documenti dei partecipanti.Tutoraggio e assistenza tecnica durante webinar e corsi online, con gestione di: condivisione schermo, audio e video, chat e interazione con i partecipanti, registrazione degli eventi formativi.Monitoraggio e chiusura degli adempimenti amministrativi e organizzativi settimanali. RequisitiLaurea triennale.Esperienza pregressa in attivita di segreteria didattica, formazione, organizzazione eventi o ambiti affini.Ottima conoscenza del pacchetto Microsoft Office.Buona padronanza delle principali piattaforme di videoconferenza (Microsoft Teams, Zoom, Webex e similari).Buona conoscenza della lingua inglese.Possesso della patente B.Precisione e attenzione ai dettagli e ottime capacita organizzative.Flessibilita.Capacita di problem solving e gestione degli imprevisti. Contratto: Somministrazione della durata di 12 mesi dall'attivazioneCCNL: 4° Livello del CCNL del Commercio (1783€ lorde mensili) - Impiegato/aSede: Roma - zona FlaminioOrario di lavoro: Full Time - 40 ore settimanali (lunedi - venerdi)Inizio previsto: 15 settembre 2026 Disponibilita oraria: Full Time CCNL: CCNL Commercio Confcommercio 01/03/2011 Livello contratto: 04 LIVELLO 4 |
21/08/2026
| Italy, Roma - Randstad Italia S.p.A. |
| Randstad Italia, filiale di Roma Tiburtina, cerca per importante azienda cliente operante nel settore elettrico industriale e civile BACK OFFICE COMMERCIALE (f/m/nb) Luogo di lavoro: Roma Zona Tiburtina. Si offre: contratto diretto in azienda a tempo determinato iniziale con successiva finalizzazione all'inserimento a tempo indeterminato; RAL (24-28K) Orario di lavoro: Full time, dal lunedì al venerdì, dalle ore 9:00 alle 13:00 e dalle 14:00 alle 18:00. Retribuzione annua: 24000€ - 27000€ esperienza1 anno Sei in possesso di questi requisiti? - diploma tecnico (elettronica, meccanica, informatica); - precedente esperienza nel ruolo di back office commerciale o in mansioni affini; - ottime capacità organizzative, precisione e attitudine alla gestione delle priorità; - spiccate doti comunicative e relazionali per il confronto quotidiano con i clienti; - buona padronanza dei principali supporti informatici e dei software gestionali; - spiccata propensione al problem solving e all'orientamento al risultato. Il presente annuncio è rivolto a persone di genere femminile (F), maschile (M) e non binario (NB) ai sensi della Legge n. 300/1970, del Decreto Legislativo n. 198/2006 e del Decreto Legislativo n. 96/2026 ed è aperta a qualsiasi persona nel rispetto della diversity e dell'inclusività. Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.randstad.it/privacy/) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR). € 24000 - € 27000 annuale |
21/08/2026
| Italy, Roma - Randstad Italia S.p.A. |
| Ti piace lavorare a contatto con il pubblico? Randstad Italia, per importante azienda leader nel settore telecomunicazioni, ricerca un ADDETTO CUSTOMER CARE E BACK OFFICE (M/F/NB) Si offre: - corso di formazione professionalizzante gratuito e rimborsato preassuntivo; - inserimento con contratto di somministrazione a tempo determinato di 4 mesi, con possibilità di proroghe successive; - Orario di lavoro: part-time di 20 ore settimanali su 5 giorni, con turni dal lunedì al venerdì dalle 8.00 alle 22.00, sabato e domenica dalle ore 9.00 alle ore 18.00. - inquadramento: D1°livello CCNL Servizi Ausiliari (700€/mese lordi su p.time 50%); - Ral prevista sul part time: 9.000€ (p.time 50%) Luogo di lavoro: Legnano (MI). Modalità di lavoro: Smart working previsto dopo periodo di affiancamento in sede Retribuzione annua: 8000€ - 10000€ esperienzanon richiesta Quali requisiti stiamo cercando? - disponibilità immediata; - disponibilità per un part-time 20h settimanali. - buone doti comunicative; - buone capacità organizzative; - capacità di utilizzare correttamente strumenti informatici; - conoscenza Pacchetto Office (Excel, Word, Outlook). Completano il profilo proattività, capacità di problem solving e flessibilità. Il presente annuncio è rivolto a persone di genere femminile (F), maschile (M) e non binario (NB) ai sensi della Legge n. 300/1970, del Decreto Legislativo n. 198/2006 e del Decreto Legislativo n. 96/2026 ed è aperta a qualsiasi persona nel rispetto della diversity e dell'inclusività. Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.randstad.it/privacy/) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR). € 8000 - € 10000 annuale |
30/07/2026
| Italy, Roma - Michael Page |
| La risorsa sarà un punto di raccordo tra amministrazione, operation, sales e gestione del personale, supportando il General Manager nelle attività quotidiane e nei progetti di miglioramento organizzativo. Si tratta di una posizione particolarmente adatta a persone dinamiche, curiose e interessate a comprendere il funzionamento complessivo di un'azienda in crescita. Principali responsabilità: Area Operations & Business Support - Supportare il monitoraggio e l'aggiornamento del CRM aziendale. - Collaborare all'implementazione e all'efficientamento del nuovo ERP. - Verificare la corretta registrazione e circolazione delle informazioni tra team commerciali, operation e amministrazione. - Monitorare il corretto inserimento dei dati relativi a commesse, fornitori e fatture. - Effettuare controlli e riconciliazioni informative tra CRM, documentazione amministrativa e ciclo passivo. - Interfacciarsi con i colleghi coinvolti nei diversi processi per garantire completezza e qualità dei dati. Area HR & Office Management - Supportare la gestione amministrativa del personale. - Predisporre e raccogliere documentazione contrattuale. - Gestire presenze e turnistiche. - Fornire supporto organizzativo al General Manager nelle attività operative e progettuali. - Valutiamo con interesse sia candidati con esperienza consolidata sia profili junior ad alto potenziale. - Il candidato ideale ha maturato un'esperienza di 2-5 anni in ruoli organizzativi, amministrativi, di office management o business support. - Buona dimestichezza con Excel e strumenti digitali. - Interesse verso processi aziendali, organizzazione e miglioramento operativo. - Precisione, metodo e attenzione al dettaglio. - Realtà imprenditoriale in forte crescita operante nel settore Luxury, Arte ed Eventi, composta da circa 30 professionisti e specializzata nella creazione e gestione di progetti ed esperienze ad alto valore aggiunto per una clientela internazionale. Per supportare l'evoluzione organizzativa e l'implementazione di nuovi processi, siamo alla ricerca di una figura di Office Support & Operations Specialist, un ruolo trasversale che collaborerà con le principali funzioni aziendali contribuendo all'efficienza operativa e al corretto flusso delle informazioni. Sede di lavoro: Roma centro - Inserimento in una realtà dinamica e in forte crescita. - Ruolo altamente visibile e trasversale. - Collaborazione diretta con il General Manager e il Responsabile Amministrativo. - Possibilità di acquisire competenze in ambito Operations, Finance e HR. - Ambiente imprenditoriale, informale e orientato alla collaborazione. - Concrete opportunità di crescita professionale nel medio periodo. RAL 25.000€ - 35.000€, commisurata all'esperienza maturata. |
04/08/2026
| Italy - Manpower Italia |
| - Assunzione Diretta sales La risorsa sarà inserita all'interno dell'area Operations e si occuperà delle attività di pricing, commissioning e adempimenti normativi, contribuendo alla definizione e alla standardizzazione dei processi operativi. Il ruolo prevede inoltre la gestione di eventuali criticità e l'individuazione di soluzioni migliorative. Attività principali - Definizione e aggiornamento di tariffe, listini prezzi e piani provvigionali in linea con gli obiettivi di budget, con monitoraggio delle relative performance - Predisposizione di offerte economiche e piani dedicati per clienti finali e rete commerciale, coerenti con le condizioni di mercato - Supporto alla produzione e standardizzazione della reportistica, con analisi dei dati di marginalità e performance - Monitoraggio dell'evoluzione del mercato energetico (energia elettrica e gas) - Collaborazione con area manager, back office e rete commerciale - Gestione degli adempimenti normativi, inclusa la compilazione e l'invio delle rilevazioni periodiche e il monitoraggio di scadenze e aggiornamenti ARERA Requisiti - Diploma o laurea ad indirizzo economico o STEM - Buona conoscenza del pacchetto Microsoft Office, in particolare Excel - Capacità di analisi e gestione dei dati - Attitudine al lavoro in team - Orientamento agli obiettivi Costituiscono titolo preferenziale - Conoscenza della normativa del settore energetico - Familiarità con processi di billing - Esperienza in ambito commerciale Offerta - Inserimento con contratto del settore terziario e servizi - Percorsi di formazione e sviluppo professionale Annuncio valido fino a: 31-Aug-2026 Tempo pieno |